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By JOY GENDUSA

Most marketing plans are relying solely on digital marketing, and they are missing traditional revenue-boosting advertising channels.

Trends are seductive, but they don’t always pay off. Just look at Meta’s metaverse. Billions were poured into building a futuristic 3D world for work and play, only for the virtual reality hype to outpace real-world adoption, resulting in losses exceeding $80 billion.

That’s the danger of chasing what’s new simply because it’s hot in the moment.

In marketing, flashy doesn’t equal results. What drives revenue for your business may be far less glamorous. I know it is for me. I built my company, PostcardMania, from a small startup with no investors into a $100+ million business by relying on marketing that works—not what’s trending.

It’s the proven channels that keep showing up, delivering measurable returns, while others spark and fade just as quickly as they arrived. Because at the end of the day, there’s only one metric that matters: does it bring in revenue?

Here’s why, in marketing, reliable beats flashy every time.

Traditional marketing is making a comeback

Have you ever tried opening a social media app to find it’s down? It’s annoying at best and panic-inducing at worst if your revenue relies on it. You probably remember how you felt on January 19, 2025, when TikTok went down for 14 hours. Meta also experienced technical issues on March 11, 2026, causing global outages on Instagram.

The reality is, not every marketing channel is 100 percent stable. Traditional forms of advertising, however, have not wavered. Print media, radio, and television have continued functioning and have been widely available for advertising regardless of political or social uncertainty. People feel they can expect and rely on traditional advertising.

About 67 percent of people find mail trustworthy for protecting privacy, and when 1,200 consumers were asked which marketing channel they trusted the most, 76 percent said direct mail—that’s three out of every four people. Only print ads in newspapers and magazines (82 percent), TV ads (80 percent), and mailed catalogues (76 percent) ranked better, and all are considered unsexy by today’s marketing standards.

If you haven’t added a highly trusted channel into your marketing mix, you could be leaving leads and revenue on the table.

Think about it: Aren’t you still a little suspicious of the businesses you’ve never seen before that pop up on your social media feed? Do you buy from them right then and there?

Most traditional advertising has a higher ROI

Meta’s most recent annual report revealed another increase in the cost of its digital advertising. Looking at Q4 2024 and 2025, ad prices rose by 6 percent year-over-year, and 9 percent for all 2025 compared to 2024.

Digital advertising has become significantly more expensive over the past several years. Price benchmarking puts the average search cost per click at $2.41 in 2019; this benchmark climbed to $5.26 in 2025—an increase of 118 percent. Spending more means you’re making less. While the cost of U.S. postage for marketing mail has also increased, the return on investment of direct mail is still higher than digital advertising. According to research, the average ROI of direct mail is 161 percent and exceeds email ROI by 266 percent, beating digital display ROI by 600 percent, and paid social media ROI by 667 percent.

Digital channels attract a lot of user attention but clicks and shares don’t always translate to revenue. I’ve found this to be the case for my own business. For us, leads from direct mail generate $234.54 per lead compared to digital leads, which generate $41.60.

Bottom line: Try something other than digital ads, track your ROI closely, and scale up what works best for your business.

The decline of digital marketing isn’t just ROI-based

Most of us are feeling it to an extent—more and more adults continue to report negative feelings about digital overwhelm. Multiple countries are implementing social media bans for minors as studies show influencers suffer negative emotional impacts. Doomscrolling has led to rising rates of anxiety, depression, stress, emotional dysregulation, and decreased attention spans. Social media is addictive and trendy, but not always for the best when not used in moderation.

Consumers, on the other hand, report feeling calmer, more attentive, and more in control when interacting with print media or connecting in person. One study found that reading for just 30 minutes can lower heart rate and muscle tension. Another study showed it takes consumers 21 percent less cognitive effort to process tangible direct mail pieces than digital marketing.

Print media, while easy on the brain, increases recall. This is because physical materials improve a reader’s ability to understand and remember a message.

Your marketing channels need to be reliable and consistent, create revenue, and also positively impact your consumer base—even if they aren’t sexy. By implementing more opportunities for your prospects and customers to interact with you in person, on the phone, or through print media, you’ll increase those “feel-good feelings” and build lasting positive relationships.

Feature image credit: Getty Images

By JOY GENDUSA

Sourced from Inc.

By Adele Revella 

I can’t blame marketers for avoiding the development of marketing plans, launch plans or any other version of a strategic plan. This apparently reasonable request usually requires countless hours of writing and revisions, only to be filed away in some dusty online folder.

The reason marketing plans don’t get implemented is that they are focused on what you want to achieve. In fact, countless articles and templates for marketing planning suggest that you start with your goals, obstacles, and objectives. While these are certainly critical components, I don’t see how marketers could possibly expect anything built around internal needs could withstand exposure to the pressures of new priorities, ideas and people.

What do your buyers want?

While marketers often try to include market data and audience profiles in their plans, if you look closely you’ll see the plan says nothing about what your buyers want to know during their journey or where they go for this information. Thus, the actual content of marketing deliverables is left to the imagination of the team that is doing the work. It should be no surprise that depending on where the work originates, the content differs dramatically. Even more costly is the team’s guesswork about how to deliver the content, which has much more to do with your preferences than the buyers’.

A more rational and sustainable approach to planning begins with clarity about what affects your buyers’ decisions (and just as critically, what doesn’t matter to your buyer). It might feel like cheating, but what if you knew the buyers’ true story about everything they did, and every question they asked, as they went through their awareness, consideration and decision process? Now your marketing plan could be based on the information buyers are seeking and actual insight into how buyers decide that a competitor’s solution (or the status quo) is better suited to their needs.

Information your buyer needs to make a decision

To illustrate this potential, here is a mock-up of several different buyer’s journeys wrapped up into one. Note that we mixed up the findings from several personas to protect the intellectual property of the companies that invested in this research. So please don’t use this mock-up to guide your own planning, but this will give you a sense of the detail about your buyer’s informational needs that results from the proper research.

What your buyer does to make a decision

In this example, we have also combined results from several studies to illustrate the steps a buyer might take during their journey. You’ll note that unlike a lot of buyer journey examples you’ll find online, this one is about what the buyers do, not your marketing activities. Once you know where buyers go for trusted information and who influences their decisions, you’ll have the data you need to decide which marketing spend is most valuable and what deserves less attention.

Not knowing this information is costing you

Many marketers who wish they had deep buyer insights say it is difficult to justify the investment. If this is you, consider the very tangible costs of making stuff up as you go and failing to give buyers the useful information they are seeking during their journey. You’ll discover quite quickly, the costs are enormous for you, your sales team and your company’s bottom line.

For more recommendations, attend our virtual Buyer Persona Masterclass or read our book; Buyer Personas: How to Gain Insight into Your Customer’s Expectations, Align your Marketing Strategies and Win More Business (Wiley). If you are even more passionate on the subject, contact the Buyer Persona Institute directly so we can learn about your special circumstances and tell you how other marketers have solved the same challenges.

By Adele Revella 

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Read more at https://www.business2community.com/marketing/marketing-plans-should-start-with-the-buyers-needs-not-yours-02091416

Sourced from Business 2 Community