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If You Want To Be Influential, Follow These Steps To Build A Lasting Personal Brand

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By Jay Kim

Sometimes our lives turn on a dime when we least expect it. For Leonard Kim, managing partner of the personal branding accelerator InfluenceTree, a broken ankle was the unlikely spark that ignited sweeping changes in his life.

“I was walking home, drunk like there was no tomorrow, when I remembered I didn’t have my house keys,” Kim recalled. “I tried a couple times to hop the fence around my place, and on the second attempt, I landed wrong and broke my ankle. I had to crawl my way up to the sofa I was living on to fall asleep.”

Laid up for three months, Kim began to reflect on his life and the choices he’d made that brought him to rock bottom. As he sorted through his failed relationships and business ventures, he thought back to how his grandfather raised him.

“My grandfather did the exact opposite of what I was doing,” Kim admitted. “Whenever someone needed help with something, he’d be there. Everyone would look at him with a twinkle in their eye, because he was their hero. He volunteered at the school cafeteria. I did nothing like that. I decided to follow in his footsteps and live the way he raised me.”

Viral success doesn’t mean long-term influence

Kim’s turnaround began with writing. In the past four years, he’s amassed over 250,000 social media followers and had tens of millions of people read his content. His company, InfluenceTree, helps people build their personal brand, increase their social media following, grow their audience, and become influencers.

For anyone looking to shortcut the process and achieve influence through immediate virality, Kim has seen enough to know that approach usually doesn’t work.

“Some people are one-hit wonders,” Kim explained. “They have one piece of content that sticks out, but when you look at the rest of their stuff, it doesn’t have the same quality or connection. These people fizzle out and don’t make anything happen.”

The piece that hits a nerve with readers may not be better than any of your other work, but when it takes off, you need a library of quality content for new fans to explore. That’s the way you leverage virality to build a fan base. If your new readers have nothing else to connect with after the initial exposure, they’ll quickly move somewhere else.

Assess your strengths to build a personal brand

To begin the process of building a personal brand, Kim says you should take stock of your strengths to create a compelling bio. There are differences, however, in how we perceive ourselves and how the world perceives us.

To get the most accurate picture, try this exercise:

  1. Get two sets of post-it notes.
  2. On the first set, write down all the words you can think of to describe yourself.
  3. Pass the second set of notes out to friends, family members, and colleagues you know will be honest and ask them to write one word that describes you. (Make sure these people know their feedback will be anonymous.)
  4. Get a whiteboard and compare the words you wrote with the words from others. What words show up most often in both sets? For example, if you think you’re a great speaker and five people agree, you could highlight that strength in your bio.
  5. Any flaws that people point out, those are things you can work to eliminate.

Once you get an accurate picture of who you are, the next step in creating a strong bio is to share the things you enjoy. The best approach is to incorporate what you enjoy into your bio. That way, you humanize yourself and allow people to buy into you, not your image.

The best places to create written content online

When it comes to creating content, your website is not always the best place to start because if people don’t know who you are yet you won’t be getting any traffic. Social media platforms also aren’t great for content because they’re closed networks. If you have 200 Facebook friends or 200 Twitter followers, your potential reach is limited, so you have to pay to boost your posts into the feeds of people who don’t follow you. If you’re creating written content, Kim recommends using Medium or Quora.

“Quora has millions of users, so it’s a strong platform for new writers,” Kim said. “My first post on Quora, I had three followers on the platform but my post got 102 views. That’s more than 30 times my followers count. When you post something on Facebook, if you have 200 followers, 20 people see it. You want to use platforms with existing audiences to get more eyeballs on your content. Medium, for example, has sub-publications like The Mission and Be Yourself you can submit to that have thousands of followers.”

Another reason to use these platforms is to tap into their SEO power to gain exposure for your work. That way, you can drive people to your website, where you should also be posting each piece of content you create. The goal would be to make your website the main source for your content so you can begin to monetize your following.

By Jay Kim

Sourced from Forbes

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Advertising Influences Millennials to Buy More Often Than Baby Boomers

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Millennials are more likely than older generations to try a new brand or product after seeing or hearing an advertisement. And who says advertising doesn’t work! It totally, totally does.

By MediaStreet Staff Writers

Millennials are more likely to make purchases after seeing or hearing advertisements compared to Gen Xers, Baby Boomers, and other older generations, according to a new survey from Clutch, a B2B ratings and reviews firm.

About 81% of millennials surveyed – those ages 18 to 34 – made a purchase after seeing or hearing an advertisement in the last 30 days. Baby Boomers and other generations over age 55, however, were not quite as influenced by advertising: Among those consumers, 57% made a purchase as a result of an advertisement.

These findings illustrate millennials’ higher tendency for “impulse buying” when it comes to new products and brands.

“Baby Boomers have already gotten set in their ways in regards to the brands they prefer, so an ad might not convince them to buy something,” said Rob Albertson, managing director of Bandwidth Marketing. “There’s an aspect of spontaneity in millennials that would cause them to try something.”

Millennials also trust advertising mediums more than older generations; 64% trust TV and print advertising, and 51% trust online and social media advertising. About 54% of Baby Boomers trust TV and print advertising, and just 27% trust online and social media advertising.

Millennials trust advertising more because they have more resources available to help them discover if a brand’s message is misleading.

“Baby Boomers come from a time when there were a lot fewer regulatory bodies in advertising,” said Julie Wierzbicki, account director at advertising agency Giants & Gentlemen. “For example, cigarettes used to be advertised as good for you, and we found out that these brands we thought were great were lying to us. Millennials feel like brands have to be honest because there’s so much more information out there, and if you’re doing things in a fraudulent or misleading way, it’s going to eventually come out.”

Consumer income is also a factor in advertising influence. The study found that 83% of consumers with a household income over $100,000 were more likely to make a purchase as a result of an advertisement, compared to 68% of consumers with household incomes of less than $49,999. This is due to a higher disposable income and more spending power.

Overall, advertisements influence 90% of consumers in their purchasing decisions, and consumers—regardless of generation—are most likely to make a purchase after seeing or hearing an advertisement on TV and in print.

Consumers view traditional advertising mediums – TV, print, and radio – as the most trustworthy, while they view online and social media advertising more skeptically.

The survey shows that advertising continues to influence consumers in their purchasing decisions, and businesses should advertise in order to reach consumers.

 

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Don’t Use Cute Kids While Advertising Your Charity – Your Campaign Will Backfire

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If you are selling clothes, use all the cute kids you want. But if you are advertising a charity, you need a different kind of kid.

By MediaStreet Staff Writers

When it comes to asking a stranger for help, being young, pretty, and the opposite sex greatly improve your odds. But when it comes to children suffering from the likes of natural disaster, poverty, or homelessness, a new study in the Journal of Consumer Research reveals that less attractive children receive more help than their cuter counterparts.

“Many charitable organisations use children in advertising and promotional materials. Our research examines how the facial attractiveness of the children in these campaigns affects the empathy and help received from adults,” write authors Robert J. Fisher and Yu Ma (both University of Alberta).

Too cute. Next!

In a series of four experiments, participants were asked to visit fictional websites where they were asked to consider sponsoring a child from a developing country. The authors then systematically varied the levels of attractiveness of the children featured on the websites as well as their levels of need.

Results showed that when the children were portrayed as having a severe need (for example, orphaned as a result of a natural disaster), their facial attractiveness had no affect on helping responses. In contrast, when their need was not severe, participants felt less compassion and sympathy for an attractive child compared to an unattractive child in an identical circumstance.

Also too cute. Go home!

The authors explain that this negative effect of attractiveness occurred because participants inferred that the attractive children were more popular, intelligent, and helpful than their less attractive peers. They also observed this negative effect despite the fact that the children in the studies were obviously too young to care for themselves.

These results offer practical implications for how children are portrayed by disaster relief agencies, children’s hospitals, and other charities. “We believe our research offers a positive and hopeful perspective on human behaviour because it suggests that when a child is in obvious need, even strangers can feel compassion and offer aid irrespective of the child’s physical appearance,” the authors conclude.

Fundraisers and marketers for charities, take note!

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What Drives and Destroys Brand Loyalty?

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It’s pretty much what you think, with a few surprises.

By MediaStreet Staff Writers

A new study shows that too many unsolicited emails and sales calls will significantly damage brand loyalty. Well it does in the IT industry anyway. While this study was conducted within the IT sales arena, wisdom from the findings can be applied to all industries.

The study was conducted by Spiceworks who announced the results of the new survey today. It explored how often IT buyers are contacted by sales reps and marketers, what drives them to engage with tech brands, and what drives and damages their loyalty to vendors.

The study, Brand Loyalty 101: Winning over IT Buyers, reveals 85 percent of IT buyers believe too many sales calls and emails from tech brands make them less likely to purchase from a vendor they’re loyal to. In fact, feeling bombarded by emails and calls is just as likely to deter brand loyalty as a security issue with a vendor.

“It’s no surprise that IT buyers react to value — they want reliable products, a fair price, and timely customer support, which all helps build a great brand experience,” said Sanjay Castelino, vice president of marketing at Spiceworks. “But this brand experience doesn’t start when a buyer becomes a customer. It starts with prospects, and if you’re continuously sending them irrelevant products and information despite low engagement rates, you’re starting in a hole that you’ll have to dig out of to eventually build brand loyalty.”

Great customer support and fair pricing are the top drivers of IT brand loyalty

In terms of how loyal IT buyers are to their current technology vendors, the results show more than 70 percent of IT buyers are loyal to their server, virtualisation, and networking vendors. About 65 percent of IT buyers are also loyal to their computing device and security vendors. However, they’re least loyal to their cloud-based service vendors (47 percent) and their IT outsourcing/consulting partners (52 percent).

When examining what drives brand loyalty among IT buyers, the results show more than 95 percent of IT buyers believe great customer support, consistently fair pricing, and a history of reliable products are important to driving brand loyalty. Ninety-one percent of IT buyers also believe access to technical experts at a company is important.

Additionally, when comparing the results by different generations of IT buyers, it’s evident creative marketing efforts are slightly more important to millennials than older generations. While 23 percent of millennials believe creative marketing efforts are important to driving brand loyalty, only 18 percent of Gen Xers and 13 percent of baby boomers said the same. The quality and frequency of communication from tech brands is also much more important to millennials than Gen Xers and baby boomers.

Over-Contact

The survey results show that on average, IT buyers are contacted by technology sales reps and marketers 13 times via email, five times via phone, two times via online forums/communities, one time via social media, and one time via physical mail per week. In some cases, IT buyers are contacted by tech sales reps and marketers up to 25 times a week.

However, the preferences of IT buyers aren’t always taken into consideration when it comes to how they want to be contacted by sales reps and marketers. Fifty-seven percent of IT buyers prefer to be contacted via email and only 8 percent of IT buyers prefer to be contacted via phone. Additionally, 36 percent of IT buyers prefer to seek out information on their own. In fact, 97 percent of IT buyers surveyed said they use online forums and communities to learn about new products, while 79 percent rely on tech news sites and 77 percent research new products via Google.

The vast majority of IT buyers won’t respond to a tech brand they don’t recognize

In terms of what motivates IT buyers to respond to a new sales rep or marketer, the results show a relevant product or service is most important. In fact, 77 percent of IT buyers said relevant products drive them to respond, followed by detailed pricing information (61 percent), detailed product specs (55 percent), a timely solution to a challenge (44 percent), and a free product trial (35 percent). However, only 12 percent of IT buyers said they’re likely to respond to sales or marketing outreach if they’ve never heard of the tech vendor.

When comparing the results by generation, it’s evident millennials are more likely to respond to sales reps and marketers if there’s a personalised message to them. Conversely, Gen Xers and baby boomers are more likely to respond if there’s a product or information that provides a timely solution to a challenge.

 

 

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Track your Brand’s Twitter Buzz with a new Alert App

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And it’s free! Everyone’s favourite price!

By MediaStreet Staff Writers

A free email service alerts you about your brand (or your competitor’s brand) activity across the internet. This includes results from Twitter, making it an essential tool for any communications professional.

Talkwalker, a social listening and analytics company, today announced the launch of Talkwalker Alerts. It delivers mentions of any keyword (i.e. brand name, hashtag, competitor) across the internet straight to your inbox. The revamped product also features brand mentions from Twitter, making it the only free alerts service that delivers social media mentions as they happen.

“Social media is where the action is today. If you want to stay on top of news and social conversations about your brand or products, you have to constantly check all major social platforms. We’re trying to make that process easier for you by bringing all brand mentions from across the internet to your inbox automatically,” said Robert Glaesener, CEO of Talkwalker. “Our aim is to empower marketers around the world and help make their job easier. This is why we’ve decided to keep the tool free and make it essential for communication professionals by adding the most important Twitter results.”

Users will have access to the tweets that matter most, as the service delivers the conversations with the highest engagement. Aside from Twitter, users can also opt to receive alerts from websites (news), discussion forums and blogs. This will enable digital marketers and PR professionals to keep track of their brands and keywords online, and let everyone monitor the web for their topics of choice, with a special emphasis on social media.

Social media presents a very accurate picture of the buzz generated around a brand or a topic. Talkwalker Alerts is the only product in the market to include alerts from a major social network such as Twitter in its results, thus enhancing the value of the service considerably.

To try Talkwalker Alerts out for yourself, click on this link: www.talkwalker.com/alerts

 

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Want to Make Money Investing on the Stockmarket? Then Ignore Media Experts

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“Experts” in the media get it so wrong so often you have to wonder what’s going on.

By MediaStreet Staff Writers

Research shows that investing in the stocks least-favoured by analysts yields five times more than buying the most recommended.

But we often defer to experts, especially those in the media. So, we listen to them, then assume taking their stock analysts suggestions would make us better off than doing the exact opposite, right? Well, no.

Recent research by Nicola Gennaioli and colleagues shows that the best way to gain excess-returns would be to invest in the shares LEAST FAVOURED by analysts. They computed that, during the last thirty-five years, investing in the 10% of stock analysts were most optimistic about would have yielded on average 3% a year. By contrast, investing in the 10% of stocks analysts were most pessimistic about would have yielded a staggering 15% a year.

Gennaioli and colleagues shed light on this puzzle with the help of cognitive sciences and, in particular, using Kahneman and Tversky’s concept of representativeness. Decision makers, according to this view, overweight the representative features of a group or a phenomenon.

After observing strong earnings growth, analysts think that the firm may be the next Google. “Googles” are in fact more frequent among firms experiencing strong growth, which makes them representative. The problem is that “Googles” are very rare in absolute terms. As a result, expectations become too optimistic, and future performance disappoints.

“In a classical example, we tend to think of Irishmen as redheads because red hair is much more frequent among Irishmen than among the rest of the world”, Prof. Gennaioli says. “Nevertheless, only 10% of Irishmen are redheads. In our work, we develop models of belief formation that embody this logic and study the implication of this important psychological force in different domains.”

So it looks like the talking heads in the media needs to give us better advice, or we need to forget them and trust our instincts.

 

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You Will Sell More to Millennials and Centennials by Personalisation of Your Marketing

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A new report finds that nine out of ten marketers need help improving their personalisation strategy.

By MediaStreet Staff Writers

Personalisation is a good strategy for engaging consumers of all ages, BUT younger consumers find it especially important. Nearly half of centennials, age 18-21, (45 percent) and millennials, age 22-37, (49 percent) make purchases because of the level of personalisation within a brand’s email content, meaning that personalisation translates into revenue

This is according to a new study, which shows that two in five marketers don’t tailor their initiatives to audiences of different age groups. So, marketers potentially miss out on substantial engagement opportunities as consumers demand more customised content.

The report found that just 11 percent of marketers claim they can personalise all content. The study also found about only 27 percent can execute basic personalisation tactics, such as using a customer’s name or birthday. Another 26 percent can personalise based on browsing or purchase history, but say it’s tedious to do so. And 17 percent of marketers state they cannot personalise content because they still have trouble collecting and analysing data.

“Personalisation isn’t limited to a customer’s name; and marketers who go beyond this simple data point in order to customise communications will reap the benefits,” said Michael Fisher, president of Yes Lifecycle Marketing. “Marketers should tailor content to their customers’ habits and demographics. Fairly easy-to-implement adjustments, such as triggered campaigns and lifecycle messaging, will go far.”

Of the brands that personalise content based on age, two-thirds do so via email. Social media (38 percent) and website (35 percent) are the three channels that marketers are most likely to personalise content based on age.

“The takeaway from the data is obvious: consumers want marketers to personalise content based on their individual characteristics and attributes, and marketers still struggle to do so,” said Michael Iaccarino, CEO and chairman of Infogroup. “To alleviate personalisation woes, marketers need a partner that can help them enhance and leverage their customer data in order to improve personalisation, and as a result, increase revenue.”

Additional findings from the report include:

  • Less than a quarter of marketers personalise display (24 percent) or direct mail (23 percent) content based on customer age.
  • Driving revenue (40 percent), acquiring new customers (24 percent), and engaging customers (17 percent) are the three biggest priorities for marketers heading into 2018.
  • Only 16 percent of marketers believe millennials are most influenced to purchase by the email channel; yet 67 percent of millennials report finding email valuable when researching products.

To learn more about how marketers can personalise content by age, download the full report here.

 

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Is Your Brand Crushworthy? Here are 5 Actions to Take to Make Sure It Is

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By Sunny Bonnell

One of the most important things you can do to succeed in business is to uncover how you stand out from all of your competitors. But how do you know if you’ve built a brand that’s crushworthy? And, how do you get your audience’s attention? If there’s one question I get every time I speak to potential branding clients, it’s how to evoke cult-like loyalty and carve out a meaningful place in the minds of their customer.

Here are a few tips that might just help you do so.

1. Go from ordinary to extraordinary.

Just like every superhero, every company and business has its own origin story. The tale of how you came to be is different from every other company out there, so make it your differentiator. For example, Johnny Cupcakes created the world’s first t-shirt bakery inspiring legions of fans to wait outside for days at a time to get his limited edition t-shirts. He got his start selling t-shirts out of an old, beat up Toyota Camry. Take every ordinary thing you’re doing and figure out how to make it extraordinary. It’s a sure way to attract people to your company.

2. Do your research.

As you launch a company, it’s important to make sure that you do some market research and that you look into similar companies who are offering similar services as you. Finding your own niche in the market is crucial. You need to figure out why those companies’ customers would switch over to you instead and what exactly you offer that they don’t. Study trends. Do shop-alongs. Get a focus lab together. Talk to people. Be aware of what’s going on in the market to ensure you stay ahead of the game.

3. Make your brand cohesive and consistent.

Everything you produce represents your brand – it isn’t just about making sure that your logo looks good or your website rocks. You also need to make sure that you train your staff well and that they understand the ethos of your brand. Everyone you work with should understand your unique business philosophy that underpins your company and your branding, whether that’s originality, warmth, edginess or novelty. You should make sure that this cohesiveness and understanding runs through all elements of your company, top to bottom.

4. Invest in your efforts.

You can’t build a crushworthy brand by throwing pennies at it. In fact, you need significant amounts of money to not only build a brand but to market it and make it stick over time. Startup brands we work with often invest $150,000 to $300,000 to just get their brand off the ground. These are usually funded startups and they’ve done their research. Making something crushworthy takes more than just a great idea. One of the biggest mistakes we see companies make is invest all their money in product development and then pinch pennies when it comes to their branding. Don’t be that company.

5. Give it personality.

Finally, give your brand a distinct personality. Very few people enjoy working with companies that seem huge, vague and faceless. Make sure that your social media accounts reflect who you are. If you’re a funny company, be funny on social media. A great example of this is the last Blockbuster. At Motto, we encourage our clients to show their personality through their brands. Remember that great branding is the best way to make sure that you stand out from all your competitors.

Feature Image: Johnny Cupcakes store. CREDIT: Getty Images

By Sunny Bonnell

Co-founder, Motto

Sourced from Inc.

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A Framework For Building Admired Brands

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Achieving brand admiration requires keeping the company’s end game— creating brand equity— in mind. Our brand admiration framework offers unique causal insights into how brand managers can strengthen the equity of a brand, regardless of where in the company’s business hierarchy the brand resides (e.g., a branded product variant, a branded product, a branded business unit, or a branded company). Admired brands induce brand loyalty and brand advocacy behaviors, creating opportunities for efficient profit and growth. Brands that commit to the following have the best chance of reaching the status of the most admired brands.

1. Brand managers should focus on building, strengthening, and leveraging brand admiration because it (1) represents the most desired brand-customer relationship state, and (2) it has enormous payoffs for a brand and a company.

2. Building, strengthening, and leveraging brand admiration is relevant to all types of brands— regardless of whether they are in a B2B or a B2C market, or whether they are products or services, celebrity brands, place brands, or entertainment brands. Some markets (such as B2B markets) will have the most to gain by thinking through the 3Es and identifying opportunities to drive brand admiration, since many are blind to the critical role of enticing and enriching benefits in building and sustaining brand admiration over time.

3. Marketers control the extent to which they build, strengthen, and leverage the admiration of their brand by the extent to which their brand offers benefits that are known to underlie human happiness; that is, the extent to which the brand enables, entices, and enriches customers.

4. Building brand admiration is not limited to external customers. It starts with building brand admiration from within. Given companies’ ongoing efforts to attract and retain talent, internal brand admiration building efforts are critical.

5. Brand managers need to think carefully about customers’ need profiles and how to offer enabling, enticing, and enriching benefits in a consistent and complementary way. These activities build the two foundational components of brand admiration: brand-self connections and top-of-mind recall of a brand.

6. Brand admiration ranges on a continuum from high to low, with some brands being more admired than others. But even the most highly admired brands can use a set of value-enhancement strategies to continually enhance admiration for their brand.

7. Once a brand is admired, companies have the opportunity to leverage brand admiration using product and brand extensions for efficient growth. Good extensions reinforce the brand’s core identity, broaden it to include other associations, and facilitate future growth options.

8. Brand managers have a variety of brand-naming choices when extending their brands. Ideally, brand-naming decisions will be made within the context of the company’s entire brand architecture.

9. It is possible to measure brand equity. Our novel brand equity measure has powerful conceptual and measurement advantages over other financial measures of brand equity.

10. Finally, companies can and should construct a brand admiration dashboard to map brand health over time and identify and prioritize areas in which continued efforts at improvement should be made.

Following this framework will help you reach that precious goal of building and strengthening brand admiration, fostering brand advocacy and loyalty behaviors, and enhancing the financial value of the brand to your organization.

Contributed to Branding Strategy Insider by: C. Whan Park, Deborah MacInnis and Andreas Eisingerich, excerpted from their book, Brand Admiration with permission from Wiley Publishing.

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