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Certain weather conditions get better consumer responses to mobile marketing efforts.

By MediaStreet Staff Writers

Many factors impact digital marketing and online advertising strategy. And now, a new Chinese study provides insight to a growing trend among firms and big brands … weather-based advertising. According to the study, certain weather conditions get better consumer responses to mobile marketing efforts, Also, the tone of your ad content can either help or hurt your marketing efforts, depending on the current local weather.

In the U.S. this is far more advanced than in Europe. Over the pond, many major brands – including Burberry, Ace Hardware, Taco Bell, Delta Airlines, and Farmers Insurance – are currently leveraging weather-based promotions. More than 200 others have partnered with the Weather Channel Company for targeted advertising and promotions.

The study, “Sunny, Rainy, and Cloudy with a Chance of Mobile Promotion Effectiveness,” was conducted by boffins at Beihang University, Temple University, Fudan University, and Zhejiang University. The authors examined field experiment datasets with mobile platforms (SMS and APP) on two digital products (video-streaming and e-book reading) on over six million mobile users in 344 cities across China. They simultaneously tracked weather conditions at both daily and hourly rates across these cities, with a focus on sunny, cloudy and rainy weather.

The authors found that overall, consumer response to mobile promotions was 1.2 times higher and occurred 73 percent faster in sunny weather than in cloudy weather. However, during raining conditions, that response was .9 times lower and 59 percent slower than during cloudy weather. Better-than-yesterday weather and better-than-forecast weather engender more purchase responses. A good deviation from the expected rainy or cloudy weather with relatively rare events of sunshine significantly boosts purchase responses to mobile promotions. In addition, compared with a neutral tone, the negative tone of prevention ad content hurts the initial promotion boost induced by sunshine, but improves the initial promotion drop induced by rainfall.

The authors also ruled out the possibility that the results could arise purely because of different mobile usage behaviours during different weather conditions. Their results also took into account the effects of individual locations, temperature, humidity, visibility, air pressure, dew point, wind, and time of day.

“Obviously, although brand managers cannot control the mother-nature weather, our findings are non-trivial because they suggest that brands can leverage the relevant, local weather information in mobile promotions. Firms should use the prevention-tone ad copy on rainy days and the simple neutral-tone ad copy on sunny days to attain greater bang for the buck,” said Chenxi Li of Beihang University.

“Given that consumers nowadays are inundated with and annoyed by irrelevant ads on their personal mobile devices and small screens, for marketers, these findings imply new opportunities of customer data analytics for more effective weather-based mobile targeting,” added Xueming Luo of Temple University.

The full study can be found here.

 

By Chuck Martin.

As the annual mobile commerce benchmark of holiday shopping approaches, it looks like it could be yet another mobile moment.

Various pre-holiday shopping studies are coming out providing some insight into where mobile may fit this time around.

This matters due to the massive size of spending over a relatively short period of time. Retail sales between last November and January totaled $969 billion, according to Deloitte, with projections of topping $1 trillion this time around.

Online sales are forecast to top $96 billion, beating last year’s $82 billion spent, according to that same report.

While most of the dollars changing hands will happen in stores, digital interactions will influence 67%, or $661 billion, of those sales, according to Deloitte.

So while sales through smartphones may not resemble anything like those in stores, their impact will be everywhere.

This is not to say that mobile sales will be small, since 30% of all online purchases will happen through smartphones this year, according to an analysis of 450 million online sessions conducted by NetElixir.

The reality is that most people always have their phone with them, and they use them for shopping all the time. A global mobile shopping study by Nielsen just came out showing that the majority (56%) can’t imagine life without their mobile device and 70% say it makes their life better.

As yet more validation of how consumers are using their phones to shop, Nielsen found that mobile is used frequently during shopping activities. Here’s what they do:

  • 53% — Compare prices
  • 52% — Look up product information
  • 44% — Look for coupons or deals
  • 42% — Make better shopping decisions
  • 41% — Make shopping trips quicker or more efficient
  • 38% — Purchase products

Worldwide, 38% of consumers say they purchased a product or service on their mobile device in the past six months, according to the Nielsen study, which was based on 30,000 online respondents in 63 countries.

On a per-person basis in the U.S., an average of $684 will be spent this holiday season, according to the International Council of Shopping Centers.

Considerably more Millennials are purchasing by mobile device, according to Global Web Index. Here’s the percentage of those who made an online purchase via mobile in the last month:

  • 62% — Millennials
  • 49% — Gen X
  • 22% — Baby Boomers

In addition to differences in mobile commerce behavior by demographics, there are differences based on region, according to the Nielsen global study.

For example, while slightly more than a third (36%) of consumers in North America use their phones to compare prices when shopping, more than half (60%) of those in the Asia-Pacific region do.

While 38% of North American consumers look up product information on their phone while shopping, more than half (56%) of those in Asia-Pacific do.

In addition, other mobile activities are likely to lead consumers to become more comfortable using their phones for purchasing.

Nearly half (47%) of consumers globally say they checked an account balance or recent transaction on their mobile device during the previous six months and 42% already have paid a bill using mobile.

The key is that various aspects of mobile are starting to blend together.

Walmart, and most recently Kohl’s, introduced their own mobile payment systems, basically linked into their respective apps and loyalty programs. Much like Starbucks extended mobile payments to customers already familiar with the Starbucks app for other reasons, retailers like Walmart and Kohl’s are extending functions to programs and customer activities already in place.

Almost half (45%) of all shopping trips already involve some mobile shopping, according to a Facebook IQ study of Internet users, which is no surprise.

With smartphones essentially glued to their owners, 96% of them use those devices to get things done, according to a survey of 14,000 consumers conducted by the research firm Purchased for Google. Before any of those people made a purchase, 30% visited a store, 24% checked out a retailer Web site or app and 14% visited another Web site or app.

As holiday shopping approaches, all of these mobile activities will be magnified yet again.

This column was previously published in MobileShopTalk on October 12, 2016.

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Sourced from MediaPost

By Gavin O’Malley.

Hoping to get consumers’ attention? Good luck. More or less, that’s the conclusion of some fresh findings from Google.

Among other challenges, consumers are increasingly splitting their focus between multiple screens.

In fact, about half of users now rely on more than one type of gadget in an average day, while a fifth report using another device while concurrently using a computer.

“Fluid movement between devices changes our approach to marketing,” according to the search giant’s new report. “Consumers now interact with your brand concurrently on more than one type of device, making it critical to provide the same great experience across screens.”

Of those who browse the Web in an average day, almost half do so on multiple devices, while more than seven in 10 users browse the Web on their phones or computers.

In addition, marketers can no longer count on consumers to make room in their busy lives for large screens.

Indeed, in an average day, more than a quarter of all users only use a smartphone, which is nearly two times as many as those who only use a computer.

What’s more, among those who search, nearly 4 in 10 search only on a smartphone in an average day.

As a result of this broader shift to mobile, Google is now seeing more searches happening on smartphones than on computers.

Among those categories experiencing the most growth in mobile searches, home and garden has seen increase of 45% year-over-year, while apparel and consumer electronics each experienced a 40% bounce.

The data in Google’s new report is based on findings from a behavioral measurement of a convenience sample of nearly 12,000 opt-in Google users. The data was then calibrated to reflect a U.S. demographic of 18- to 49-year-old cross-device users.

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Sourced from MediaPost