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By Gavin O’Malley.

Hoping to get consumers’ attention? Good luck. More or less, that’s the conclusion of some fresh findings from Google.

Among other challenges, consumers are increasingly splitting their focus between multiple screens.

In fact, about half of users now rely on more than one type of gadget in an average day, while a fifth report using another device while concurrently using a computer.

“Fluid movement between devices changes our approach to marketing,” according to the search giant’s new report. “Consumers now interact with your brand concurrently on more than one type of device, making it critical to provide the same great experience across screens.”

Of those who browse the Web in an average day, almost half do so on multiple devices, while more than seven in 10 users browse the Web on their phones or computers.

In addition, marketers can no longer count on consumers to make room in their busy lives for large screens.

Indeed, in an average day, more than a quarter of all users only use a smartphone, which is nearly two times as many as those who only use a computer.

What’s more, among those who search, nearly 4 in 10 search only on a smartphone in an average day.

As a result of this broader shift to mobile, Google is now seeing more searches happening on smartphones than on computers.

Among those categories experiencing the most growth in mobile searches, home and garden has seen increase of 45% year-over-year, while apparel and consumer electronics each experienced a 40% bounce.

The data in Google’s new report is based on findings from a behavioral measurement of a convenience sample of nearly 12,000 opt-in Google users. The data was then calibrated to reflect a U.S. demographic of 18- to 49-year-old cross-device users.

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Sourced from MediaPost

By Laurie Sullivan.

Rakuten Marketing engineers believe they have uncovered a measurement flaw in Omniture, Google Analytics, Coremetrics and other analytics packages that measure the click-through rates (CTRs) and cost per clicks (CPCs) for Facebook mobile campaigns.

In Rakuten’s Facebook Measurement Divide report released Wednesday, containing the analysis of client performance data, the company reveals discrepancies between Facebook conversion tracking and Web analytics costing advertisers insight into 192% more attributable revenue and higher return on ad spend.

The cross-device campaigns analyzed reveal that attributable revenue only comprised on average 5.6% of the total revenue generated across mobile-only, desktop-only and cross-device campaigns — and as little as 2.4% for one retailer in the study.

Bob Buch, SVP of social at Rakuten — which supports attribution, affiliate, search, mobile, lead generation and more — said when the company began digging into clients’ campaigns it found that the CTR metrics were significantly higher and the CPCs quite a bit lower. “Omniture was missing 80% of the revenue, which explains why marketers are not investing more in mobile,” he said. “I’m not saying there’s something inherently wrong with the platform, but I do know it is not measuring mobile accurately for nearly every client we work with.”

Buch believes the tracking is inconsistent with what advertisers see in their Web analytics for several reasons. For starters, there are technological challenges that prevent conversion tracking on Facebook from functioning correctly, he said. In other words, there are additional conversions happening that are simply not recorded anywhere.

The report goes into more detail, outlining how post-click conversions are tracked differently by Facebook conversion tracking than in Web analytics. It also suggests that Web analytics platforms that rely on cookies cannot accurately track cross-device conversions because of the inherent challenges with identifying consumers across devices, and that some discrepancies are attributable to certain mobile operating systems and Internet browser combinations blocking third-party cookies.

Buch sees some of Rakuten’s bigger clients apply what he calls a “mobile multiplier.” He also says that it will be interesting to see what Adobe, Google and other platforms do to correct this discrepancy. When asked whether Rakuten sees this discrepancy with other social sites, he says, “I suspect this type of discrepancy would happen on any walled garden where there’s a mobile app linking to a mobile Web site, but truthfully the other social sites are not advanced enough to see the data at scale. We just don’t have the data.”

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Sourced from MediaPost