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By Arielle Garcia

Ad industry stakeholders play a key role in abating data-based discrimination, argues UM Worldwide’s Arielle Garcia as part of The Drum’s Data & Privacy Deep Dive.

In a recent report, the Interactive Advertising Bureau aptly asserts that the “looming peril” facing the industry is regulation and not the third-party cookie deprecation that has held a fixed place on marketers’ agendas for nearly three years.

Recent headlines have been dominated by social platforms’ restructuring actions following disappointing earnings, several of which vaguely cite the challenging ‘macro environment’ – triggering speculation by industry experts on platforms’ reluctance to acknowledge the profound impact of Apple’s AppTrackingTransparency changes on their advertising business.

With five US state privacy laws set to be effective in 2023, the EU’s digital reform progressing via the Digital Markets Act and Digital Services Act, and sustained regulatory and enforcement momentum, the headwinds caused by Apple-induced signal loss are a harbinger for challenges that will impact all corners of the online ad ecosystem.

Yet, like platform-driven changes, regulation itself is a downstream symptom of a deeper root cause. It is one that EU lawmakers and regulators around the world, including the increasingly vocal and resourced US Federal Trade Commission (FTC) continues to expound: the risks to individuals and to society bred from the unchecked commercial data collection and use that underpins the online advertising industry – and sustains the business models of platforms that wield tremendous influence on the information economy.

The growth of data-based discrimination

The FTC held its annual PrivacyCon event on November 2 this year, featuring research across several of these topics ranging from consumer surveillance, children’s privacy, dark patterns, along with an entire panel focused specifically on adtech. A particularly salient presentation interrogated whether cookie-less solutions would indeed deliver on the promise of enhanced privacy. Among the findings of Patrick Parnham’s research is that alternative identifier solutions create dynamics that increase the likelihood that audiences syndicated to platforms for activation may “override existing targeting restrictions” – or the “loosely-enforced” platform policies purported to prevent targeting on sensitive data such as health information and prohibiting discriminatory targeting of opportunity ads like that which relates to a target’s housing, employment and credit data.

Put simply, this means that proposed solutions are at risk of leading to more – rather than less – data-driven discriminatory outcomes. The US Department of Justice’s recent settlement with Meta requiring the sunsetting of ‘Special Ad Audiences’ and fundamental changes to Meta’s ad delivery systems to mitigate disparate impact further emphasizes the real-world harms associated with these gaps in accountability.

This paradoxical outcome underscores the importance for marketers and the broader ecosystem to recognize the deeper challenge – one that is far more profound than what is traditionally associated with ‘privacy’ in the collective conscience of the industry.

The fundamental challenge is not about cookie banners or liability volleyball – it is about realigning incentives to foster accountability and to serve as a check on optimizing engagement and attention in exclusive contemplation of commercial outcomes, even where at the expense of societal and individual harms.

The call to action is about restoring trust in industry and institutions, promoting equitable access to opportunities, mitigating information asymmetry and algorithmic amplification of misinformation and disinformation, enabling personal autonomy, protecting liberty and safeguarding democracy.

For lawmakers, the task at hand is striking the right balance of protecting consumers and promoting innovation and competition in a healthy digital economy – while safeguarding individual privacy, human rights and civil liberties, preventing discriminatory data use and sustaining national security.

Establishing a new paradigm

Advertising is not the cause of these challenges, but making meaningful progress requires open and active engagement of stakeholders across the online advertising ecosystem. Advertising undoubtedly plays an important role in society; and of course, relevant advertising is mutually beneficial to brands and consumers alike. However, where unchecked, relevance can become a euphemism for discrimination and intrusion. Transparency and fairness are the fenceposts that separate personalization from manipulation, exploitation and the erosion of trust.

Preserving the benefits that the ad-funded web offers to society requires collaboration across the industry in the development of a new paradigm for data collection and use in which each party in the online advertising supply chain has unique responsibilities to fulfil.

Feature Image Credit: Adobe Stock

By Arielle Garcia

Sourced from The Drum

SEO is one of the most popular branches of online marketing today. And there’s a good reason for that – SEO continues to produce great results and the ROI is incredible, especially compared to paid media.

But with the growth of SEO, many businesses became interested in using SEO to grow their companies. With that interest came a challenge for agencies… How do you present the work you’ve done for your clients and which SEO metrics do you choose to showcase your success?

Having worked with hundreds of agencies, we know the exact SEO metrics you need to show your clients to prove that you’re getting them the results they seek. And in this article, we’ll reveal what those SEO metrics are!

Organic traffic

There are plenty of vanity metrics in SEO, but organic traffic is not one of them. Simply put, if your agency is doing its job well, your client’s organic traffic should be increasing steadily each month.

Of course, you should let your clients know that they cannot expect meaningful results after just one month of content marketing and SEO.

However, beyond 2-3 months, your clients will expect a steady increase in organic traffic and this is a KPI you should always include in your reports.

With the average conversion rate hovering around 2% depending on the industry, the difference between 10,000 and 100,000 website visitors can make a huge impact on your client’s bottom line.

It doesn’t take a marketing expert to know that more people on your client’s website usually translates to higher profits. This brings us to our next point.

Conversions from organic traffic

If you set up your SEO reporting tool properly, tracking this metric is a breeze. Clients want to know the immediate impact of SEO activities on their bottom line and this is the easiest way to show them that.

With each new conversion that came in from organic search and content marketing, you can show your clients the exact value and effectiveness of SEO as a strategy. The key here is to do two things.

One, set up proper attribution so you and your clients are on the same page when it comes to what a conversion is. Two, set up a baseline so you can compare organic traffic conversions compared to PPC, social media and other channels.

Keyword rankings

Even if your client knows nothing about SEO, they likely understand the value of ranking well for their desired keywords. Even without an SEO expert, they know well enough which keywords they want to rank for and which of them brings in new revenue.

First off, make sure to report on keyword movements for existing keywords, especially the money keywords that bring in conversions. If there are any movements at all, they’ll want to know about them.

Moreover, update your clients about the total number of keywords they’re ranking for. While not the ultimate SEO metric, this is a pretty good signal that your SEO and content marketing efforts are going in the right direction.

New and lost backlinks

If your client is fairly new to SEO, understanding the importance of backlinks for their website and SEO is crucial. Make sure to educate your client base about what a backlink is, how it influences search engine results and what differentiates a good from a bad backlink.

The problem that often happens with backlinks is that they cost a lot of money to do right. White hat link building requires lots of hands-on work and many times, there are hidden costs involved, such as paying writers, editors and people in charge of outreach.

When you want to report on backlinks, be sure to include both new and lost backlinks in your report, especially in correlation with new pages that are ranking. This is a surefire way to convince any client about the importance of backlinks for SEO and overall business growth.

Bounce rate from organic traffic

A bounce happens when a visitor lands on a page and leaves it without going any further or taking any action. A bounce in itself is not a bad thing, but it usually signals that the visitor found nothing of value on the page and decided to leave.

A bounce rate is a good signal that you need to work on your content and provide a meaningful, engaging experience for your visitors. Make sure the content is structured well, with plenty of internal links to help them move on to other pages on your website.

More importantly, a high bounce rate is a ranking signal for search engines such as Google. Your clients should be aware that a high bounce rate can significantly impact not just their rankings but also their revenue. This is a metric that belongs on every SEO report.

Page load speed

It doesn’t take much to figure out why a fast website matters in 2022 and beyond. A website that loads fast provides a great user experience and makes visitors want to stay and click through.

Your website page load speed is more of a technical website issue but it should be included in your monthly or weekly SEO report. If you see a sudden slump in page load speed, this means that there’s a technical aspect of your client’s website that needs to be addressed.

More importantly, page load speed is another major ranking factor for Google and other search engines. If a website takes too long to load, the visitor will bounce immediately after opening a link, resulting in high bounce rates and short session duration. The end result? Poor user experience and a drop in rankings.

Wrapping up

With so many buzzwords and mysteries surrounding SEO, focusing on what really matters can be difficult. And when you’re dealing with clients who have little understanding of internet marketing, you really need to be proactive and choose the metrics that make an impact and are easy to understand.

Mile Zivkovic is the Head of Content at Whatagraph, the ultimate marketing reporting tool for agencies and in-house marketers

Sourced from Jeff Bullas

 

 

By Jason Aten

Twitter has plenty of problems, but this isn’t solving any of them.

lon Musk has an interesting way of making sure the world knows exactly how hard he’s working. On Monday, he tweeted that he would be working and sleeping at Twitter’s San Francisco headquarters until the “org is fixed.” I guess he thinks the ultimate measure of dedication to your work is that you never leave the office–not even to sleep.

Maybe that’s just how Musk likes to work. Perhaps it makes him feel like he’s getting things done, or that there’s too much to do to waste time sleeping. After the chaotic last few weeks, I think he could use a good night’s sleep. It might help him reconsider a few of his worst ideas for the $44 billion toy he now controls.

It’s not the first time Musk has felt like it was important to make sure people know he sleeps at the office. When Tesla was trying to launch the Model 3, Musk said he slept on the factory floor during what he has described as the most difficult period of his life. I would agree that sleeping on a factory floor would be less than enjoyable.

The thing is, Musk seems to think that “working all the time” is the same as “making it better.” I think we can all agree that’s not always true. Doing lots of things is not necessarily the same as doing the right things. So far, I think many people outside of Musk’s inner circle would say Twitter is not “better” than the day he bought it.

Yes, Twitter was kind of a mess under the previous owners, and it has never been a particularly good business. It’s small, relative to its social-media peers, and it doesn’t make very much money (about $4 billion a year compared to Facebook’s $117 billion last year). But it wasn’t at imminent risk of going bankrupt, something Musk now says is on the table.

Perhaps Musk is trying to motivate Twitter’s remaining employees to double down on his vision for the company. The thing is, it’s not clear anyone has any idea what Musk’s vision is for Twitter. Aside from changing what seem to be Musk’s personal pet peeves with the platform, there is no coherent strategy to turn it into something better.

Musk has said the reason he wanted to buy Twitter in the first place was to fix the problem with bots and spam. Instead, he just sold a blue check mark to any troll willing to pay $8. Also — and this is the most important point — sleeping on the floor isn’t going to fix any of what’s wrong with Twitter.

Look, I think that there is a period in the life of every startup where the founder spends an unhealthy amount of time willing his or her company to survive by the sheer force of his or her own determination. They give up sleep and showers and eating because they are all-in on building a company. There is something admirable about the level of dedication and perseverance that comes with turning an idea into a business.

Twitter, however, is not a startup. It’s a 16-year-old company with a few thousand employees. And it’s now owned by the wealthiest man on earth. It might not be profitable, but it’s far from the sleep-on-the-floor stage. If Musk’s goal is to motivate his employees with a sense of urgency, he’d be better off rallying them around some kind of vision.

Actually, the thing that Musk could do right now to make Twitter better, both for the users as well as the people who work there, is to simply stop making it worse. Stop with the crazy timelines to ship features that haven’t been thought through to their logical conclusion.

Stop trying to recoup all of the money you blew on your new toy with one major change. Stop threatening to fire people if they don’t meet your unreasonable deadlines. Stop firing the people who actually understand how to run, well, Twitter.

The things that have gotten worse under Musk’s leadership are all in service of a problem he created. He’s tried a number of things–like selling the blue check–none of which have made Twitter any better, and none of which have actually worked to do what Musk says he wants to do, which is to generate more revenue to pay the massive amount of debt he took on when he overpaid for the company last month.

Also, there’s the fact that Musk is the CEO of three other companies, one of which is publicly traded, which means Musk has an obligation to shareholders. Spending all night playing with his new toy is probably not the best way to fulfill that obligation.

Fixing Twitter is a great idea. Sleeping on the floor until it’s fixed is a terrible idea.

Feature Image Credit: Getty

By Jason Aten

Sourced from Inc.

By Karthik Suresh

Good key performance indicators (KPIs) round out a technology product launch plan by providing concrete ways to measure the launch’s success. KPIs give you visibility into different aspects of your launch, including how you market the launch and how many sales you generate, so you can identify what worked well and what you can improve on.

Business Metrics

Tracking metrics that demonstrate how the technology product launch supports larger business goals helps prove the value of your launch to stakeholders outside of the product team.

1. Revenue: Unless you’re launching a completely free product, you’re hoping to turn a profit. And tracking revenue shows exactly how much money your launch generates. It also helps you predict future revenue, which can boost profits by improving financial planning. And sharing those insights with executives and investors will help them understand how your launch supports the financial health of your business overall.

2. Leads: Whether you’re launching a completely new brand or releasing a new product to an already existing customer base, you’ll generate leads from multiple sources. To get a full picture of your lead generation efforts, it’s important to track all of the channels that generate leads, including social platforms and paid Google ads.

3. Attach Rate: Your new product’s attach rate shows you the percentage of your existing customers who actually buy the product post-launch. A high attach rate is a good indicator that what you’re launching resonates with your customers. And if you can keep impressing customers, you’re likely to see success with future launches.

You can find a product’s attach rate by dividing the number of customers who buy the new product or adopt the new feature by your brand’s total number of customers. So, if a brand has 100 customers and 70 buy the newly launched product, the attach rate is 70%.

4. Audience Penetration: The percentage of your target audience who become customers is known as audience penetration. And the higher the audience penetration is, the more likely customers are to be loyal to your brand.

The basic formula to calculate audience penetration is to divide the total number of customers who buy your newly launched product by the number of people in your target audience. Then, multiply the answer you get by 100 to get a percentage that you can compare to industry averages.

Usage Metrics

Your launch is about more than just selling the new product—you want to grow your customer base and build loyalty that translates into a dedicated user base.

1. Activation Rates: A product’s activation rate is the percentage of users who sign up and actually become active users. What this looks like will vary depending on the product and your own definition of what makes a user “active.” To measure your own product’s activation rate, you’ll need to consider what the core action of your product is. The number of users who complete that action can then be considered “active.”

2. Retention Rates: Your launch isn’t truly successful unless a high percentage of original signups remain active well after the launch is over. To measure how many of your original customers you retain, you’ll first need to define a timeframe, like one year after the launch. Then, pull data from your CRM (or product analytics tool) to see how many of those original customers are still loyal to your product at the end of your defined timeframe. If your retention rate is high, you know you’re delivering an experience that customers are happy with.

3. NPS: A product’s net promoter score (NPS) is a simple metric that gauges customer loyalty and gives insight into the customer experience. Typically, brands collect this score by asking customers a single survey question: “How likely are you to recommend the product to a friend on a scale of one to 10?”

Brand Metrics

If you want to continue driving sales post-launch and set yourself up for success on future launches, you need to make sure you have a good reputation with customers so they continue to support your brand.

1. Awareness: Awareness refers to the percentage of people in your target demographic who know about your brand. When you assess awareness, you’re really trying to figure out how close you are to becoming a leader in your industry and making your brand a household name, like Nike is for athletics. To successfully gauge this kind of brand awareness, it’s helpful to break it into two types:

• Unaided awareness is the percentage of your target audience who recognize your product or brand when asked broader, open-ended survey questions, like “What are some brands that offer payroll software?”

• Aided awareness describes the percentage of people who recognize your brand or product when they’re directly asked a question like, “Which of the products in the following list do you recognize?” followed by a list of options that includes your brand.

2. Definite Purchase Intent: Identifying the number of shoppers interested in your product who will actually buy it once it launches helps you predict how successful the launch will be. And this can help you decide whether you want to invest more heavily in marketing to drive sales.

The basic survey methodology to measure this is a question that asks, “How likely are you to buy the product in the next 12 months?” with four options (definitely won’t purchase, unlikely to purchase, somewhat likely to purchase and definitely likely to purchase).

3. Social Media Mentions: People tag brands on social media for many reasons—to enter social media contests, ask for help or shout out a great customer experience. Whatever the reason, every time they tag your launch, they’re giving you free publicity by putting your brand in front of their own audiences. And the better your messaging connects with your target demographic, the more likely they are to tag your launch, use your hashtags and repost your content.

Companies tend to leave a lot of money on the table by not having a structured product launch process. By defining the launch metrics clearly, product and technology leaders can ensure their people and resources are focused on what’s important for the business.

Feature Image Credit: Getty

By Karthik Suresh

Co-Founder, Ignition. Read Karthik Suresh’s full executive profile here.

Sourced from Forbes

By Malcolm Harris

How social media, celebrity promoters, and banks looking for a quick buck transformed the markets.

In his 1910 book, Finance Capital, the Austrian-born economist Rudolf Hilferding introduced the idea of “promoter’s profit.” Unlike an industrial capitalist, the promoter harvests their gains not from the sale of a widget at a price above its cost but from the sale of promises — of claims to future profits. Hilferding saw the promoter as being particularly useful for selling stocks, to the benefit of big banks and others that managed those sales, and he predicted that corporate dividends would dwindle as the financiers captured an increasing profit share for themselves. For a promoter, being famous clearly helped. If you’re famous, someone will want you to promote their stock, and if you promote a lot of stocks, you might find yourself getting famous all on your own — as well as very wealthy. It’s an old tradition.

Finance Capital was received as a worthy update to Marx, and Hilferding became a leading voice on economic policy for the German left in the Weimar period, rising to finance minister. An Austrian Jew by birth, he died in Gestapo custody, but his predictions were harder to kill. Soon after Hilferding’s book, Charles A. Lindbergh helped define the modern celebrity, starting with the inaugural transatlantic flight of 1927. The Guggenheim family, which invested millions in aviation-related programs, paid him to barnstorm around the country, boosting the idea of air travel and convincing capital to invest in air companies. It worked, helping to create a “Lindbergh Boom” as Wall Street raced to finance the new industry. But Lindbergh was more than a celebrity endorser; he was also a promoter with a stake in what he was promoting. In 1934, facing rumours of impropriety, Lindbergh’s team released financial statements revealing millions of dollars in inflation-adjusted profits from the sale of airline stocks over the previous six years, with more still held in Pan Am shares. Not bad, especially considering it was the Great Depression. In comparison, his annual salaries from two airlines were token.

There were echoes of Lindbergh and Hilferding when Amazon founder Jeff Bezos took the inaugural spaceflight on his Blue Origin rocket ship in the summer of 2021. He too was trying to interest people — and capital — in flight, and, like Lindbergh, he was personally invested in the result, though his company is closely held and not yet on the public markets. Still, doing an ostensibly death-defying stunt while yelling “Look at my company!” is perhaps the ultimate act of a promoter.

If the figure of the promoter isn’t new, it has made a qualitative jump during the young 21st century. More than anyone else, Tesla CEO Elon Musk defines the archetype. In the supercharged pandemic stock market, he proved the value of a celebrity profile by vaulting over rivals like Bezos and Mark Zuckerberg to become, by some measures, the richest man in the world. Tesla is at least partly propelled by Musk’s personal brand, and the equity markets translate celebrity into cash. “It’s hard to fathom how somebody could make more money faster than anyone ever has by tweeting, yet that’s pretty much what happened,” as Lane Brown has written of Musk for this magazine.

Convincing people to buy something regardless of its underlying value is the job description of our era’s version of the celebrity spokesperson: the influencer. In “influencer marketing,” firms hire — or, on the lower end, offer freebies to — popular social-media users to post about a product or service. These influencers are taking over an increasingly large slice of promotional budgets, with some even dancing off the screen into real-world branded collaborations, such as fast-casual chain Cava’s deal with YouTube influencer Emma Chamberlain to promote a $14 falafel salad as “Emma’s Fire Bowl” — a conceit that, for some reason, included aggressively barefoot posters of the then-20-year-old. Reviewing estimates about the size of the influencer market, The Economist cited numbers between the tens and hundreds of billions of dollars, concluding, “Their posts seem frivolous. Their business isn’t.”

In terms of bang for your buck, influencers have quickly become the gold standard for marketing products and creating fast wealth. Even the multimillionaire investors on Shark Tank have started to value their social-media influence more than their capital, and now they promise to promote prospective partners as often as they offer to handle manufacturing. In this situation, you want Mark Cuban to buy part of your company not so much because he can run it well or finance growth but because he’ll tell people about you. That’s often worth more — and when it works, it’s certainly a quicker and easier path to success than a traditional business plan. And if being a company founder is about influencing the capital markets more than it is about running a business, then it makes sense to get the most influential founder you can.

In 2017, George Clooney and a couple of buddies sold their superpremium tequila brand, Casamigos, to the British multinational Diageo for up to a mind-boggling billion dollars only four years after the bros launched their project. Stories about the deal emphasize the tequila’s quality, but Diageo wasn’t paying ten figures for the secret recipe. Analysts evinced concern: Diageo was obviously overpaying from a numbers perspective; only star power could explain the price. Yet the purchase came in the middle of a great year for the firm, whose stock ended the year up 40 percent, more than 20 points ahead of the extraordinarily hot S&P 500. What’s $1 billion when your market capitalization is up $25 billion?

Clooney was hardly the first celebrity to start a brand — he wasn’t even the first to make a deal with Diageo, which offered Sean Combs a fifty-fifty profit split to develop and market the vodka brand Cîroc — but the Casamigos billion marked a new era. No longer was it enough to vouch for a product; now we expect celebrities to have ownership stakes. Even when they’re dressed up in partnership language, it’s important to distinguish these more traditional celebrity endorsement deals from genuine promotional plays like Casamigos. The difference here isn’t just the tax category — labor income versus capital gains — it’s volume: In the age of promoter’s profit, successful owners make much more money than even the most elite workers.

After Casamigos, a comically large number of celebs followed Clooney into the liquor business — and not usually from the ground up, the way he did. His fellow Hollywood leading man Ryan Reynolds, for example, bought a significant minority stake in a reputable Portland, Oregon, gin brand in early 2018. He ostensibly took the controls of Aviation Gin as owner, spokesman, board member, and creative director, starring in a series of commercials that drew on his sarcastic Marvel character, Deadpool. Though majority owned by Davos Brands, “Ryan Reynolds’s gin company,” as everyone now calls it, landed a $600-million-plus sale to Diageo in 2020. Charles Lindbergh, eat your heart out.

While founding a middle-fancy hard-liquor brand was the best way for male celebrities to make big, fast money, women accomplished something similar in fashion and makeup. In 2013, the venture-funded JustFab set out to leverage increasingly social-media-based celebrity promotion to skip the store and sell clothing directly to consumers. It purchased the ShoeDazzle subscription service, co-founded by Kim Kardashian, and launched Fabletics with actress Kate Hudson. Fabletics was a huge success, racking up hundreds of millions of dollars in revenue from customers, most of whom probably realized they were signing up for monthly athleticwear subscriptions.

The somewhat scammy precedent was so strong that JustFab — renamed TechStyle Fashion Group — teamed with Rihanna in 2018 to launch a lingerie version of Fabletics: Savage X Fenty. In 2021, Fabletics entered serious talks with Morgan Stanley, Goldman Sachs, Barclays, and Bank of America about what it expected would be a $5 billion IPO, though the plan seemed to stall amid market volatility. After over $300 million in venture funding, Bloomberg reported that Savage X Fenty has been working with Goldman Sachs and Morgan Stanley on an IPO in the $3 billion range.

Though ShoeDazzle wasn’t exactly a hit, and neither were some other early attempts at branded products, the Kardashian crew has been among the most successful celebrity promoters. Teaming with more experienced industry figures, the family has launched a series of brands. With fashion strategist Emma Grede, Khloé created Good American jeans and Kim did Skims shapewear. With beauty incubator Seed Beauty, Kylie Jenner made Kylie Cosmetics and Kim had KKW, both of which later attracted nine-figure investments at billion-dollar valuations from French American beauty conglomerate Coty. These are not mere product endorsements or licensing deals — they’re start-ups, built with a venture capitalist’s eye toward exit via acquisition at a puffed-up price or a hyped public offering. Selling stuff is just a way to sell a dream; that’s where the quick billions are.

What scrappier industry players lack in existing cachet they make up for in growth potential. Beauty for All Industries — parent of subscription beauty services Ipsy and BoxyCharm — launched the Madeby Collective incubator in 2019. In a cover story for The New York Times Magazine in 2021, Vanessa Grigoriadis profiled TikTok star Addison Rae, spending time with her as she launched and co-founded Item Beauty, the first Madeby brand. Item was followed by Becky G’s Treslúce, and they’ve been successful enough to convince the big capitalists, yielding Beauty for All Industries a $96 million investment from private-equity firm TPG this past February.

One of the most successful attempts to parlay influencer fame into direct-to-consumer promoter’s profit is in the ghost-kitchen space, where entrepreneurs set up “restaurants” that function exclusively through delivery apps like Uber Eats and Grubhub, avoiding costly real-world overhead. The reigning champ is MrBeast Burger, the fast-food brand extension of YouTube performer Jimmy Donaldson, which offers simple burger-and-fry meals wrapped in MrBeast logos. The brainchild of Virtual Dining Concepts, MrBeast Burger is just the top name in a series of similar partnerships, including Mariah’s Cookies and Pardon My Cheesesteak. These are profit-sharing deals, and VDC makes sure to talk about participating celebs as partners rather than endorsers.

To help propel the explosive growth of the MrBeast footprint, VDC raised a $20 million round in the fall of 2021 led by Swiss private-equity firm Spice. The financiers’ hope, I have to imagine, is that a conglomerate or holding company in the fast-food space, such as JAB Holdings, will show up sometime in the next couple years with a billion dollars for MrBeast. It does not seem like a bad bet. JAB, in turn, might look to float MrBeast onto the open market, like it did with Krispy Kreme and planned to do with Panera until the deal ran aground earlier this past summer. You can see how, by following this financial path, these promoters can plausibly ascend from start-up to billions in an exceptionally short time frame. The end goal is a big pool of capital in the sky, either the public markets or one of the institutionally owned conglomerates. Whether MrBeast Burger’s burger is any good — based on reviews, it is not — is largely irrelevant.

After the promoters unload their shares for what they consider a worthwhile return, the pressure slacks off. Though divested celebrity owners like Clooney and Reynolds might sign promotional contracts to keep them involved, the underwriting banks don’t have to convince anyone once the shares are out the door. “Entrepreneurial profit is a continuous stream of income, but it is paid to the [issuing] bank as a lump sum in the form of promoter’s profit,” Hilferding wrote back in 1910. “The bank is thus compensated once and for all, and it has no claim to further compensation if this distribution of property is abolished. It already has its reward.” What happens after, in other words, is literally no longer its business.

As the levels of promotional abstraction increase and the tie to actual products and services grows tenuous, there appears a new efficiency: If what people really want is the MrBeast wrapper, then why bother with the burger? Go for pure promoter’s profit. The big problem with selling nothing, however, is that someone else can always knock you off and beat you on the price. How do you get a monopoly on nothing? That was the question to which non-fungible tokens were the answer. Digital instances of artificial scarcity, the only relationship NFTs have to generating operational revenue is that sometimes the promotional stories suggest there will be brand-licensing deals in the future. In practice, they’re nothing but promotion.

Some celebs hawked their own NFT collections directly to fans, grabbing cash in exchange for limited-edition electronic postcards. Many A-listers signed traditional promotional deals for cryptocurrency services, spawning the era’s first celebrity anti-promoter, actor Ben McKenzie, who began speaking out against the crypto space in general and endorsements from his fellow celebrities in particular. Crypto also launched its own category of capitalist promoters whose fundamentally insubstantial projects managed to break through and attract serious money. These men — such as Do Kwon (terra/luna), Alex Mashinsky (Celsius), Changpeng Zhao (Binance), Michael Saylor (MicroStrategy), and Sam Bankman-Fried (FTX, or what remains of it) — conjured larger-than-life personas and alleged fortunes out of code, and the phenomenon they represent deserves its own essay. But the person who ties this story together and illustrates the reductio ad absurdum of promoter’s profit is a guy named Gary Vee.

If you’re not involved with digital marketing and so-called hustle culture, you might not know the name Gary Vaynerchuk, but if you are, then you definitely do. He does not claim to be the richest in the game, but he’s the consummate promoter’s promoter. After getting his start trading baseball cards, Vaynerchuk turned his father’s New Jersey retail business, Shoppers Discount Liquors, into Wine Library, an online store with a YouTube channel and videos by Vee. A dot-com-era success, Wine Library turned its young promoter into an online-marketing expert at a time when there weren’t very many of those and everyone wanted one. Since then, he has become one of the industry’s top names, headlining conferences and inspiring the future business leaders of America with books like Crush It! and Crushing It! A fountain of energy and enthusiasm, Vaynerchuk is an icon to business-minded influencers and other would-be professional promoters.

“Everyone shut the fuck up. Here’s what you’re going to do, and you’re going to do it right now: You’re going to buy a bunch of CryptoPunks.” That’s what Gary Vee told a private video call full of top promoters in February 2021, according to a conversation between MrBeast and YouTuber Logan Paul. CryptoPunks are unique digital items — low definition, artistically worthless cartoon portraits — catalogued on a decentralized online register. MrBeast recalls of the conversation, “We’re asking questions, and he’s like, ‘Just buy it.’ I was just so pulled by his conviction that I bought a bunch.” Amid the Vee push and increasing NFThusiasm, the floor price for CryptoPunks tripled that February. At tens of thousands of dollars a pop, that’s a substantial chunk of change from MrBeast, but by the time of the conversation with Paul in September, he’d already made good, claiming returns of 20 to 30 times on some of the Punks, an absolute killing. “I basically sold them all and moved the money into VeeFriends,” he told the incredulous Paul. “It was the same thing. Gary called: ‘VeeFriends!’ I don’t fucking know, but last time I made money, so, sure!” VeeFriends, of course, was Vaynerchuk’s own NFT project.

At the very end of July 2021, CryptoPunks purchases led by Gary Vee and an anonymous whale drove the price for Punks up into six-figure averages. On Thursday, August 5, sales spiked again. On August 6, MrBeast tweeted, “@garyvee I’m loaded up on some Vee friends, can’t wait to see what you do :)”. According to VeeFriends data, four of the five largest sales came in the days after the MrBeast tweet as Vee released previously withheld tokens from his “personal collection” onto the market. But aren’t they all from his personal collection? And what the hell is a VeeFriend anyway?

If you were trying to make a joke about finance and art, it would be hard to beat VeeFriends. Vee personally sketched 286 characters, mostly animals. To call them childish would be an insult to children; these drawings are flagrantly artless. Using them, he generated 10,255 NFTs, assigning the characters ridiculous modifiers, yielding tokens like Entrepreneur Elf and Adaptable Alien. Then he sold the pile of NFTs for tens of millions of dollars. Vaynerchuk claims to have put over $50 million into his personal pocket in the first month. If that’s true, and it appears plausible, that’s some of the most mind-blowing pure promotional profit-making I can imagine, far more than celebrities make on their NFT lines. As I wrote this piece, Vaynerchuk raised a $50 million round for VeeFriends led by Silicon Valley venture firm Andreessen Horowitz and its $7.6 billion crypto fund. Even the socialist Rudolf Hilferding would have to be impressed. Crushing it indeed.

Gary Vee doesn’t just play a money guru on YouTube; he’s also a lieutenant for serious capital, and in the age of the promoter, the guy who drew Entrepreneur Elf is also the guy who decides where you can go to lunch.

Vaynerchuk launched his marketing company, VaynerMedia, in 2009, and its first client was the NFL’s New York Jets, which is how he met and struck up a close working relationship with team executive vice-president Matt Higgins. (You might recognize Higgins from Shark Tank, on which he’s a recurring guest shark.) Together, they turned the Jets into a social-media leader, and within a few years, billionaire real-estate mogul and Miami Dolphins owner Stephen Ross brought in Higgins to lead his new investment firm, RSE Ventures, as well as to help out with the football team. Higgins’s job was to leverage Ross’s resources for new plays, and he knew by then that Vaynerchuk was one of the bigger assets he had; RSE’s first investment was in VaynerMedia.

In 2016, Vaynerchuk and Higgins must have realized that between Ross’s real-estate access and their marketing capacity, they were in a great place to run the same promotional sequence using fast-growing food-service chains, which, like liquor brands, can sell for big bucks. Ross’s half-billion-dollar renovation of the Dolphins’ stadium and his Hudson Yards development in New York City both offered mouthwatering opportunities for ambitious restaurant concepts that fit with the promotional program.

Two years later, Eater reported on a meeting of RSE brands at Ross’s Hamptons mansion, including celebrity chef Christina Tosi’s dessert brand, Milk Bar; David Chang’s Momofuku and its associated casual chain, Fuku; Australian coffee shop Bluestone Lane; and &pizza, a made-to-order personal-pizza concept. The flashy food strategy looks to be working for them, at least well enough for a double-down: In the summer of 2021, RSE acquired the Magnolia Bakery chain for an undisclosed amount.

RSE’s synergies give Ross’s chains a leg up, and so does his giant pile of capital. Profit matters, Higgins told Eater, but it’s not an immediate priority — business-speak for “profit doesn’t matter.” As promoters, they’re not thinking about near-term returns; they’re thinking about the brands’ speculative promise, and they’re willing to sink, say, tens of millions on expansion without a dollar of operating profit in sight. If Bluestone Lane or Milk Bar or Magnolia has a multibillion-dollar IPO valuation like Peet’s Coffee and Krispy Kreme both had for JAB Holdings, then it’ll all be worth it, whether or not they make any money from actually selling stuff. Krispy Kreme didn’t. After JAB took the doughnut company private in 2016 for $1.35 billion, it pushed expansion, turning a roughly $37 million annual profit into an approximately $33 million annual deficit. Still, the 2021 IPO valued DNUT at $2.7 billion and JAB wound down its position to 44 percent, recouping just fine.

If, when you’re taking a stroll through one of urban America’s new commercial developments, you start to hear an urgent voice in the back of your head saying, “Shut the fuck up. Here’s what you’re going to do, and you’re going to do it right now: You’re going to buy a bunch of Bluestone Lane coffee,” that’s the spirit of Gary Vee. And don’t be surprised to find Magnolia serving Bluestone with its cupcakes, too. As for the consumers whose preferences are supposed to drive retail competition, we’re just proof of concept: The promoters want our attention more than our cash.

Feature Image Credit: Getty Images

By Malcolm Harris

Sourced from New York Intelligencer

By Marija Zivanovic-Smith

As marketers navigate the convergence of Web 2.0 and what many are calling Web3, we sit at an important inflection point. Many may be wondering, “Where do we go next?”

Let me first take a moment to define Web 2.0 and Web3.

Web 2.0: The current state of the internet and a digital universe of user-generated content that gave rise to e-commerce, social media, and search engines. It allowed companies to benefit from the collection and monetization of data from individuals.

Web3: The next iteration of the web with token-based commerce, blockchain technology, and its own language and communications. It’s given rise to decentralization and placing ownership of data in the hands of users versus a central authority or large companies.

Just as Web 2.0 brought a kaleidoscope of new opportunities from smartphones to social networks, Web3 is bringing the next wave of tools and innovations.

WILL WEB 2.0 DISAPPEAR?

Everywhere you go, you are exposed to marketing. Billboards, print mailers, and signage still thrive. The rise of Web 2.0 added channels, like email, Twitter, and LinkedIn, increased diversification, and marketing saturation. Enter Web3, where digital assets and digital wallets are another playing field.

According to Smart Insights, as of February 2022, the average email open rate was 16.97%. That reflects a drop from what marketers generally saw at 24% from 2015 to 2018. It is clear that individuals are already not responding to email marketing as frequently. Messaging apps and the ability to make connections and transactions via social platforms have been on the rise. That said, email still holds significant power as a marketing tool with 4 billion daily email users—a number that continues to rise—and an impressive ROI of $36 for every $1 spent, according to Hubspot. Email marketing revenue is estimated to reach $11 billion by the end of 2023, according to Statista.

Just like direct mailers are often still part of a marketing strategy, it is likely email and social media are here to stay. While the ideals and dynamic economies available via social tokens in Web3 are something to strive for, I believe we will not see a disappearance of what we have in Web 2.0 but rather a modernization and democratization.

HOW SHOULD MARKETERS BE THINKING ABOUT WEB3?

Data is quickly becoming the world’s most prized resource. In Web3, all user data is public (generally speaking). However, what is NOT public is the identity of the individual, unless they choose to make it so. Users will have more control over their privacy and likely will use their data as an ownership asset—meaning as a marketer, you will need to have a direct relationship with consumers who share their preferences. This represents a redistribution of power and a new level of privacy, transparency, and control for the average consumer. It also means utility is king and that marketers have to provide the right tools to the right users.

I believe audience expectations will shift, especially when it comes to the channel, frequency, and confidentiality of communications. Communities—not corporations—move to centre stage.

KEY STRATEGIES

With that in mind, here are a few key strategies to help marketers make the transition to Web3 more successful:

1. Focus on authenticity. Digital wallets are public and contain things of value (tokens), whereas email or social media accounts can’t be characterized in the same way. They are free to create—including content, clicks, and likes. This has given way to scams and security issues. I’ve found consumers are increasingly becoming leery of being a part of online platforms or making online purchases. This can provide brands with an opportunity to leverage Web3 technology that offers a level of authenticity and trust as they integrate technology into their own platforms.

2. Be willing to experiment and get messy. We’re sitting on the cusp of Web3 without it being fully here. If you wait for Web3 to be fully established before you “dive in,” you could risk meeting the same fate as companies that waited too long to get on board with Web 2.0.

This is the time to try strategies that may or may not work. I believe the most successful NFT projects so far have offered something creative and original. Tiffany’s NFTiff collection is a good case study of a brand navigating a Web3 marketing campaign. Financially, the limited-edition collection was a success, with the 250 NFTs selling out in 22 minutes at 30 ETH (around $50,000) each. While the NFTiff collection netted Tiffany & Co. the equivalent of $12.5 million, the release and resulting community response also serve as an important lesson for using Web3 as a marketing channel.

3. Take a community-first approach. In an increasingly digital world, people are craving communities that share their ideals, goals, and aesthetics. One of the biggest values in the Web3 space is access to that community. In my experience, belonging is becoming the main driver of loyalty, with the product being secondary. From a marketing perspective, lean more on building and nurturing strong communities. The NFTiff collection was born out of a tweet from Tiffany’s EVP of Product and Communications, who shared images of his custom CryptoPunk pendant. The response drove the storied brand to take its first step into Web3.

4. Create new value. Look at Web3 as an opportunity to envision and create new value for consumers and reconnect to company values. People are seeking fresh ideas, creativity, and innovation. In turn, art and technology intersect. Creativity is no longer viewed through a one-dimensional lens. Consumers expect brands to create and live value.

Ultimately, marketers should take calculated risks and keep in mind that Web3 opportunities are uncharted waters of both risk and innovation. That makes it especially important to work with trusted brands and services with a track record of protecting their users and doing right by customers.

As a marketing leader, the question to ask yourself shouldn’t be “What do I need to start/stop doing?” but “How do I start evolving my strategy so Web 2.0 and Web3 work together to benefit our brand?”

Feature Image Credit: luckybusiness/Adobe Stock] 

By Marija Zivanovic-Smith

Marija Zivanovic-Smith is IEX‘s Chief Marketing & Communications Officer, helping drive growth as we enter the digital asset space.

Sourced from Fast Company

If you’re looking to stay on top of the latest trends in digital marketing, these newsletters will help you do that. Here are some of the best ones.

As a digital marketer, you face the dilemma of needing to stay on top of the latest industry trends and innovations, but also not having the time to dive into rabbit holes researching every trend.

Marketing newsletters are a handy solution to this problem. They bring marketing information straight to your inbox in an easily digestible format, saving you time and energy. However, since several such newsletters are in circulation, how do you know which one to choose? To help you pick, we’ve rounded up 10 of the best digital marketing newsletters you should subscribe to immediately.

1. Convince and Convert ON

Screen of webpage from Convince&Convert

Convince and Convert describes its newsletter as “marketing’s most relevant email.” Its 90,000-plus subscribers are proof enough to back up this claim. New issues are released every two weeks, each containing trends and insights hand-selected by the Convince & Convert team to help you stay on top of the marketing industry.

The newsletter primarily focuses on content marketing, social media, email, amplification, word-of-mouth marketing, customer service/experience, and analytics. It also contains advice from a Convince and Convert expert on what trends to watch, as well as fun surprises in each issue.

2. The Daily Carnage

Screenshot of webpage of Daily Carnage

Don’t be thrown off by its questionable name. The Daily Carnage is one of the industry’s most relevant and beloved marketing newsletters. It is the brainchild of the folks at Carney—a digital marketing, design, and development agency. Subscribing will ensure that you are always the sharpest marketer in the room.

Every day, you’ll receive a hand-picked list of content useful for all the best digital marketing careers that will help you learn about your field in a fun and relevant way. You can also rely on the Daily Carnage for motivation, affirmation, and inspiration to start your day strong.

3. Buffer–Social Media for Business Newsletter

Screenshot of Buffer webpage

Buffer is a popular social media management app that helps marketers build their brands and grow their businesses on social media. They also have a newsletter with more than 45,000 subscribers, which is still growing.

Through this newsletter, the Buffer team shares blog posts, tips, trends, experiments, and news that will help you succeed in social media marketing. You can also get inspiration for your next idea from stories of businesses that are leveraging social media to grow their presence.

4. Marketing Dive

Screen of Marketing Dive webpage

Marketing Dive covers various topics, including marketing technology, advertising, social media, video marketing, and analytics. It also takes things a step further by providing in-depth journalistic insight into the day’s marketing headlines, news, and trends.

By devoting just 10 minutes in the morning and evening to Marketing Dive, you can stay on top of all the developments in the marketing industry. There are three subscription options for marketing dive: Daily Dive, which publishes daily; Mobile Weekly, which publishes every Thursday; and Agencies Weekly, which releases on Mondays.

5. Sketchalytics

Screenshot of Sketchalytics webpage

If you’re more of a visual rather than verbal learner, then Sketchalytics is the perfect marketing newsletter for you. Instead of reading lengthy articles, you’ll receive a marketing micro-lesson in the form of a sketch each week. By pairing the sketch with the brief explanation accompanying it, you can learn and be entertained simultaneously.

There is no sales pitch, fluff, or unnecessary content. Each issue is just pure marketing lessons on new topics presented in a fun and easy-to-understand format.

6. Search Engine Land Daily Brief

Screenshot of Search Engine Land webpage

In the ever-changing landscape of search marketing, there’s no better newsletter than Search Engine Land’s Daily Brief. The newsletter is published every weekday and gives you daily recaps of the latest news, analysis, and insights on search marketing topics.

Its conversational format and up-to-date content have already captured the interest of thousands of marketers, and many testify that it has helped them grow as digital marketers and gain confidence in their skills.

7. Think With Google

Screenshot of Think with google webpage

Digital innovation is changing how we do marketing, transforming it into a data-based industry. Think With Google helps you adapt by putting Google research and data behind your thinking.

This fortnightly newsletter is your free resource for consumer insights, marketing strategies, and useful tools. You’ll find within it data and trends, forward-looking perspectives, and behind-the-scenes looks at successful marketing campaigns to guide your own marketing efforts.

8. Neil Patel

Screenshot Neil Patel and a bio of him

Neil Patel is one of the most recognizable names in digital marketing. He’s founded multimillion-dollar companies such as CrazyEgg and Kissmetrics, runs his own agency (NP Digital), and has been featured in top magazines like Forbes, Inc., and Entrepreneur.

In his many years exploring digital marketing, he’s developed unique insights and proven marketing tactics unknown to your competition. He shares this as well as tips for becoming a successful content writer, creating better-paid campaigns, SEO, and social media, in his newsletter.

9. Product Hunt Daily Digest

Screenshot of Product Hunt webpage

Sometimes, marketing success boils down to finding the right tool, and Product Hunt can help with that. It is a curation of the best new products across several industries, including email, social media, and influencer marketing. You can use it to find the best chrome extensions for digital marketing or unreleased apps with promising new features.

Additionally, by following your favourite topics and subscribing to its newsletter, you can receive mail alerts on all the newest and best digital marketing product arrivals before anyone else.

10. Really Good Emails

Screenshot of Really Good emails webpage

Email marketing is still one of the most potent advertising channels, and Really Good Emails ensures you do it right. It is a showcase of over 10,000 hand-picked email designs and resources to help you understand the ins and outs of product email and customer email cycles.

You can browse its categories, designs, and resources when you need tips for making beautiful email newsletters. When you subscribe to its newsletter, you can get all of this inspiration straight to your inbox every week.

Which Marketing Newsletter Is Best for You?

There is no one-size-fits-all marketing newsletter. Each one has a unique selling point and caters to a specific need. Instead, try out several newsletters and stick with the ones that are most useful to you. You’ll discover, as you cycle through these newsletters, that you are always in the loop on industry happenings without needing to sacrifice too much of your time.

Who knows, eventually, you may become a marketing expert and start publishing your newsletters. If that’s the case, look for tips to ensure your newsletter succeeds and makes the list of must-read newsletters.

By Joshua Adegoke

Joshua Adegoke is a talented writer with a year of professional writing, editing, and optimizing internet content experience. As a tech enthusiast, Joshua is passionate about the dynamism technology is bringing to the future of work.

Sourced from MUO

In a crowded race, standing apart can be a tall order. Luckily, some of the magic lies in simply being authentic and staying open-minded, writes EP+Co’s Kat Shafer.

Like it or not, pitching and winning new business is the lifeblood of advertising agencies everywhere – which is why you might think an obvious secret to being successful has somehow managed to elude you. But the truth is, and as much as we’d like to believe otherwise, a perfect formula for guaranteed results just doesn’t exist. That’s why I’ve spent my nearly-20-year career refining the next best thing: time-tested tips that I know will give my agency a fighting chance on pitch days.

If racking up some wins – and helping your team feel more confident in the process – is on the agenda this coming pitch season, here’s some advice from someone who’s tried it all and then some:

1. Remember that this is a free-choice marriage

You wouldn’t start a relationship with someone you don’t click with, or worse, can’t stand. In fact, you’d probably cut things off before life got really hard for the both of you.

It shouldn’t be any different with new business. So before you even think about putting all that work into an RFP, find out if the chemistry between the agency and the potential client is any good.

Here’s how: after you’ve responded to the brand’s RFI, plan your first date – or rather, meeting – to gauge personalities and do a temperature check. If you can tell it’s not going to be a fit, you can call it then and there. But if everybody feels a spark, use the time to get comfortable with the faces you’ll be seeing on game day – and get a leg up on the competition.

2. Start dumb, and get smart quick

If you start out thinking you know who your potential client is and what they need, you’ve already lost. So forget everything and approach each new business opportunity with a clean slate.

While you’ll never know the business as well as the clients do, you can get up to speed fast – and that’s the goal. So do your research about them, their industry and their competition, and use these findings to inform the entire pitch. Showing you always approach creative with insight-driven strategy is an excellent way to prove yourself an ally they simply can’t afford to lose.

3. Make it a conversation, not a presentation

It sounds obvious, but bears repeating: creating a hostage situation is never the goal when it comes to pitching new business. That is to say: avoid trapping your audience in a presentation at all costs.

Instead of droning on about what your agency can do, focus on talking with the room. Ask questions. Involve everyone. Get good at reframing the pitch as a conversation and you’ll be shocked by how much more smoothly the process goes. From feeling more relaxed yourself to giving the client an idea of how you think, how you work and what a two-way relationship would really be like should you win the account, you’ll ensure the experience is more enjoyable for everyone. Win-win.

4. Don’t be afraid to be real

Telling a group of strangers that you’re trying to impress where they’re failing or falling short feels counterintuitive. But most brands are looking for people who care as much about perfecting their brand image as they do. And that means poking holes and being proactive, free-thinking problem-solvers.

Even if the RFP doesn’t ask for it, your pitches should always include an analysis of what the brand could and should be doing better. Be transparent, but don’t forget to back up your opinions with evidence. You need to show that your insights will drive the right solutions.

5. Don’t be a chameleon

Finally, and most importantly, never try to change or disguise who you really are to win a potential client. Aside from getting into a situation where you’re not able to deliver on your promises, you risk the opportunities that come from owning what makes you unique.

Stand on your agency’s purpose and mutually beneficial client relationships will thrive, taking your reputation and new business wins to the next level.

Feature Image Credit: Adobe Stock

By Kat Shafer

Kat Shafer is chief client officer at EP+Co.

Sourced from The Drum

By

Marketing leaders share their perspectives on how to prepare your business in light of an uncertain economy.

All of the talk of a is forcing small business owners to hope for the best and prepare for the worst. To understand how are preparing, I contacted several agencies that specialize in working with entrepreneurs to grow and scale. Preparing for a downhill period of time is like cross-country skiing. You have to be prepared to weather the storm. To help, I’ve combined their feedback with the we’re deploying in our company to be prepared for whatever the future may hold.

There will not be a one-size-fits-all approach. Your approach will depend on your current situation and the level of marketing you have deployed. In the larger end of the small business market, you will have a full marketing team and various agencies supporting your business. And at the smaller end of the spectrum, you may have a single marketing manager. Evaluate each of these strategies for how they will apply to your business and right-size them for your approach.

Create trigger points for shifts in marketing spend

If there is a recession, we can expect revenues to decline. If that happens, what will happen to marketing spend? It’s best to plan these decisions ahead of time when you aren’t under the stress of the moment. Where will you decrease spend? Where will you increase spend? What metrics will you use to measure the success or failure of initiatives? What is your target cost per lead? What’s your target cost per new customer? These are all questions entrepreneurs are asking themselves and their marketing teams right now.

We’re working on establishing baselines. It’s like building a plane while we’re flying. We’re seeing some categories like and email declining since the Apple iOs15 update, and it’s hard to know when we’ll reach the floor. Meanwhile, we’re seeing others like thought leadership, influencer marketing and podcasting increasing, and we’re not sure when we’ll hit the ceiling. The key is to stay on top of the marketing mix and put in accountability to understand what is truly driving the needle we need to be moving. A rounded-out strategy will consider new account marketing, customer marketing and partner marketing for a holistic strategy.

Invest in the brand and messaging to stay ahead of the competition

Companies are doubling down on standing out from the crowd. Bob Gillespie, founder of Propr Digital said his clients are moving towards differentiating through powerful branding and messaging. “Brands are looking to stand out. And once they do, they want that differentiation to scale. We’re finding companies are investing in their corporate brand and message on the front end and then carrying it through all of their campaigns in order to create stronger brand awareness in a more competitive marketing environment.”

This is something we chose to do during the pandemic. We knew the market was shifting, and we couldn’t compete on size as a small business. So, we knew we had to stand out and make every interaction count. We hired a brand agency to come in. They turned our brand on its head and came back with something that truly sets us apart in the market. Then we hired a messaging agency to come in and align our sales messaging. Now, we’re focused on making an impact and being memorable at every touchpoint.

Be strategic about advertising spend and its purpose

If revenues decline, most companies will decrease their advertising spend. Steve Krakower from Harbor Marketing Agency says, “This will make it more challenging to scale.” He recommends you ask yourself, “How do you acquire customers more efficiently? Focus on Return on Ad spend as your one big metric, and reset expectations. Growth might be slower. The days of putting $1 into Facebook and getting $5 out are on their way out. So, what we are trying to do is focus on brand building. We’re putting out a lot of content to build a community around brands and businesses. Then we’re supplementing that brand advertising with direct response advertising. It takes more sweat equity to get results than it did five years ago, and in today’s market, brand building isn’t optional.”

He also recommends that you “are smart about your spend. You don’t have to outpace the recession. You may not be as aggressive. You have to make sure you can weather the storm while positioning to scale after.”

Combine forces to amplify resources

This is not a time to go it alone. Positioning yourself as part of a “full suite” implies better value; people assume the whole is greater than the sum of its parts. Brian Taylor from Goldiata Creative says, “Align yourself with other recession-proof businesses. Look for industries that will have less of an impact during a recession like government, healthcare and consumer goods.”

We made a strategic shift to align with specific partners in our go-to-market strategy. We realized that with a small marketing team of three, we couldn’t boil the ocean. We had to focus and take advantage of the marketing teams of our partners if we were going to make an impact. This has enabled us to align our sales teams on a joint account-based , leverage content marketing resources across both brands and increase the amount of lead volume sent to sales. That’s a win-win. We’re in a market where we recognized we’re stronger together. Our partners have marketing teams that are more than triple our size. Why would we try to go it alone when we could be creating joint content and running joint promotions that maximize the reach of both of our brands? We have a powerful combined story to tell, so let’s tell it.

Offer more social proof to increase loyalty

In a down market, everyone’s reputation is on the line. And that means that every decision matters. Joe Dominick, partner at Gauge Media and owner of a small IT firm says, “In a down market, be prepared to offer more social proof. You want and testimonials that will reassure people that the money they are about to spend won’t be regretted. It’s not about loyalty, it’s about reducing prospect fear and uncertainty. Reputation matters. And theirs is on the line as much as yours.”

We’ve invested heavily in case studies as part of our content strategy, understanding this will become more and more useful as time goes on, regardless of whether or not there is a recession. Social proof always matters. Look at how you can tell the story of your customers and make them the hero. Your success is their success, and the more you can put them at the centre of your marketing strategy, the better. Even in industries where you can’t publish the customer’s name, you can still publish it with the type of company and industry it served and anonymize it. The idea that we can’t share our successes simply isn’t true. There’s a creative way to tell every story.

Entrepreneurs understand that we need to be thinking ahead and start making strategic shifts to prepare for a once again, unknown future. How you handle your marketing strategy could make or break your business. It’s not uncommon for entrepreneurs to slash marketing budgets in a recession and rely solely on the sales channel. This is a strategy for failure as you need both to remain competitive. If you disappear from the market and expect people to remember who you are, you’ll be disappointed. We live in an out-of-sight, out-of-mind culture. People will forget your business. And small businesses will need to find a way to do both to stay competitive. They’ll need to be smart about it. The reality is that we won’t be able to do everything. Thinking about where to strategically focus now will help right-size the workload so you can scale up or down as needed. Every down market presents great opportunities for small businesses to grow.

By

Sourced from Entrepreneur

Total revenue reached $103.7 million for the quarter, representing a 15 percent year-over-year increase.

BuzzFeed Inc. saw user engagement drop by 32 percent during the third quarter as ad revenue remained flat compared to the previous year.

In total, users spent 151 million hours with BuzzFeed’s content across the company’s owned and operated sites, YouTube and Apple News. Total revenue for the quarter hit $103.7 million, representing a 15 percent year-over-year increase — beating company forecasts of a 4 to 8 percent yearly increase — but a slight quarterly decline.

Ad revenue, which has taken a hit across the digital advertising–reliant industry as marketers contend with smaller ad budgets, amounted to $50.4 million during Q3.

To close out the year, BuzzFeed has set Q4 revenue expectations between $129 to $134 million while  adjusted EBITDA is expected to land between $12.5 to $17.5 million.

“Looking ahead, we are on pace to deliver our strongest performance of the year in the fourth quarter. As we continue to navigate the dual dynamics of the rapid rise of short-form vertical video and an uncertain macroeconomic environment, we are focused on preserving cash and leveraging a deep understanding of our audience to direct resources toward the opportunities with the highest potential for monetization,” BuzzFeed CEO Jonah Peretti said in announcing the company’s Q3 earnings.

The media company last reported Q2 revenue at $106.8 million and noted that total time spent by users dropped by 19 percent, compared to the previous year, down to 154 million hours. BuzzFeed also said it had spent roughly $5.3 million in restructuring costs as of the end of June, in large part due to layoffs at HuffPost and voluntary buyouts and departures at BuzzFeed News.

BuzzFeed is set to host ComplexCon, a streetwear-focused festival and marketplace, in Long Beach this weekend.

Feature Image Credit: BuzzFeed CEO Jonah Peretti Spencer Platt/Getty Images

By J. Clara Chan

Sourced from The Hollywood Reporter