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By Emily Heaslip

A good manager can balance managing people with managing the needs of a business. Here’s what to look for in a good manager.

What makes a good manager? For some employees, it might be a manager who provides mentorship. For others, it might be someone with a more hands-off approach. A “good” manager can be subjective to some degree, but business owners know the traits of a good manager when they see them.

So do employees. A survey from Gallup found that nearly half of employees who leave a job do so because of a bad manager. Employee turnover leads to lost productivity, higher costs, and generally low morale. If you’re seeking to avoid these pitfalls and find a great manager, look for a few of these characteristics in your next hiring round or performance review.

Transparency and good communication

Employees surveyed by Top Workplaces report feeling well-informed about decision-making and the future of the company. Open and honest communication by a manager can help employees feel more engaged with and connected to their daily work tasks. Transparency helps team members understand how and why the work they do is important, and managers who can instill that sense of motivation are highly regarded as a result.

Empathy

The ability to empathize with customers, team members, and other members of the leadership team makes the difference between a good and a great manager. In one survey, 84% of CEOs said they believed empathy drove better business outcomes. Other research has shown that managers with high emotional intelligence (EQ) led their companies to a 34% higher profit growth than other companies.

Millennial and Gen Z employees in particular are likely to value managers who can empathize with their needs. These workers want to be seen as people first, employees second. A manager who can empathize with their desire to make a difference, work flexibly, and gain mentorship will inspire your team to greatness.

A study from SHRM found that 61% of employees believe that trust between managers and team members plays a significant role in job satisfaction.

The ability to delegate well

Delegating is both an art and a science. Good managers are not only able to delegate tasks but do so according to each employee’s strengths.

“No employee, however talented, is perfectly well-rounded,” wrote Harvard Business Review. Each employee will have tasks they are naturally adept at, and tasks they prefer to avoid. Good managers schedule regular 1:1 meetings with team members, spend time observing the day-to-day workflow, and identify roles and tasks where each person can be set up to succeed. This can even mean crafting unique job descriptions that combine tasks from different roles to ensure everyone is doing the things they’re good at.

Honesty and trust

A study from SHRM found that 61% of employees believe that trust between managers and team members plays a significant role in job satisfaction. Aligned with the desire for transparency, employees want an environment in which they can trust their manager and can honestly provide feedback in the decisions senior leaders make.

“A workplace atmosphere that lacks psychological safety—’the belief that engaging in risky behaviors like voice will not lead to personal harm’ —can manifest a variety of damaging outcomes: delayed identification of obstacles due to fear of challenging authorities, declining morale, lack of idea exploration and others,” wrote SHRM.

There are a few different ways in which managers can foster an environment of trust. Managers can institute and enforce an open-door policy and encourage employees to share their comments, questions, or grievances with no negative repercussions. Managers can also avoid micromanaging, trust employees to work flexible schedules, or allow for remote work.

Technical skills

This list has mostly focused on the skills that it takes to manage people. But what about managing the day-to-day business operations? Knowing how to manage a budget, serve customers, schedule employees, and maintain strong inventory management are also important traits in a good manager. Many of these skills can be taught. But if you can find someone with the know-how to balance managing the needs of your business with the needs of your employees, your company will flourish.

Feature Image Credit: Getty Images/Hinterhaus Productions 

By Emily Heaslip

Sourced from CO

By Chris Sutcliffe

With ad units coming to some of Apple’s most-used apps next year, experts ponder what the ad buying platform will look like and whether its core audience will accept the interruption.

Apple brings in an estimated $4bn a year from advertising revenue, but its ambition is to scale that up to achieve greater revenue stability. As such, ads are set to show in its Maps app from early next year, in addition to select spots in the App Store’s ’Today’ tab and at the bottom of app listings.

Mike Woosley, chief operating officer at data management platform Lotame, says: “Apple is diversifying its revenue streams to smooth out economic shocks, and its services segment – where it hides its advertising business – has grown 12% this year.“ He likens its emphasis on advertising in the face of hardware saturation to Netflix’s ongoing pivot to an ad-supported version of its streaming service as paid subscriptions reached saturation.

“And if Apple wants growth in advertising, it’s not afraid to scorch the earth to get it,“ he says. “When it was ready to get serious about ad revenue, it locked down its device-related advertising ID, stripping developers of the ability to identify users across sessions and domains, leaving Apple as the sole king of identity on its phones.“

To date, Apple has been more selective than the majority of its competitors when it comes to advertising on its owned and operated platforms. Google has long included ad slots in some of its own tools, with Google Maps offering paid-for results at a local level. By contrast, Apple has focused on providing more streamlined products and making the ad-free nature of its services part and parcel of its appeal to users.

Paul Dimmock, head of demand EMEA at Alkimi Exchange, explains that even though it has long derided advertising, this is not Apple’s first attempt to make ads a core part of its appeal to brands: “iAds, which launched in 2014, was essentially a programmatic network of Apple inventory only. This lasted two years, being closed down in 2016 due to a lack of demand.

“Based on that failure, I would expect that a new Apple buying platform would activate across its owned and operated properties, as well as third parties, as this would – in theory – better justify the inevitable significant costs of building adtech from scratch.”

But while consumers are habituated to ads across those other platforms, it remains to be seen whether Apple’s core audience will accept the introduction of ads into services that have previously been ad-free. Dr Paul Hayton, the founder and chief technology officer of mobile DSP Dataseat, which is part of Verve Group, says that Apple tends to avoid intrusive ads that interrupt the user experience, “so we’re unlikely to see a promotion for something irrelevant like a mobile game in its maps app“.

He goes on: “I expect ads to be highly targeted and entirely based on the search a user makes and the location they’re in when using the app. For example, a search for directions in a seaside town like Poole might prompt an ad for a business that does fishing trips. This format won’t come as a surprise to consumers who’ve been accustomed to Google Maps since 2016. If Apple can present ads in a seamless and relevant way as it does for its search ads within the App Store, users will be unlikely to be put off by them and, in many cases, will probably not even notice that they’re ads.”

Reports suggest that Apple will include Google Search-like results in its Maps app, rather than banner ads, and that it is aiming to broaden its ad network to include its books and podcast apps, in which publishers could pay to appear higher in search results. As Dimmock argues, the likelihood is that Apple will emulate Amazon’s recent approaches to its DSP, offering buyers the ability to buy programmatically both on and off its platform. This allows it greater control over the ecosystem on its own services, while also making a play to increase market share elsewhere.

Ultimately, though, the transition from ad-free to ad-laden experiences is tough to navigate, even for a company with as large a market share for smartphones as Apple. Nailing the user experience will determine whether Apple’s ad ambitions will come to pass.

By Chris Sutcliffe

Sourced from The Drum

By Dave Colgate

Search Engine Optimization (SEO) often has a reputation for being a cheap marketing strategy, but high-value work can require substantial investment. Dave Colgate of agency Vertical Leap looks at how to invest properly.

Unsure how much you need to spend on search engine optimization (SEO)? Let’s look at how to set the right budget, considering how much other companies are spending; the factors you need to budget for; and the minimum recommended spend for small businesses just starting out with SEO.

How much do companies spend on SEO?

Marketing budgets suffered from Covid-19, but industry reports show companies are on their way to returning to pre-pandemic levels. According to Oracle’s top marketing trends report, 64% of companies planned to increase their budgets in 2022.

Meanwhile, Gartner’s State of Marketing Budget and Strategy 2022 shows companies are spending 9.5% of revenue on marketing this year, up from 6.4% in 2021.

The same study shows companies are spending 8.5% of their marketing budgets on SEO, topping the list of “unpaid channels”.

Gartner’s insights are largely backed up by The Marketing Budgets Report 2022 from StrategiQ, which finds companies spending 10% of total revenue on marketing in 2022. It also finds companies are spending 10.5% of their marketing budgets on SEO, up from Gartner’s 8.5%.

StrategiQ’s report found that small companies dedicate a greater percentage of revenue to marketing.

StrategiciQ includes fewer channels in its report than Gartner. This is an important point because the fewer channels you spread your marketing across, the greater percentage you’ll spend on SEO. So, if you’re not spending any marketing budget on live events, digital audio advertising, or other channels, you could spend far more than 10.5% of your marketing spend on SEO.

What does your SEO budget get spent on?

When you’re setting an SEO budget, it’s important to understand how your spend will be spread across key activities:

  • Analytics: The insights that inform every part of your SEO strategy and reveal your biggest opportunities.
  • Content production: Every piece of content you create and optimize to rank in search engines.
  • On-page SEO: Optimizing your web pages and content to maximize search visibility.
  • Off-page SEO: Optimizing off-page signals with link building, content placements (eg: guest blogging), reviews and other factors outside of your website.
  • Technical SEO: Optimizing and maintaining the technical performance of your website (loading times, link profiles, URLs, etc).
  • SEO tech stack: The tools you use at every stage of your SEO strategy: analytics, competitive research, content planning, content production, etc.
  • Agency/consultancy fees: SEO services you require from agencies or consultants.
  • Outsourcing: Tasks you outsource to freelancers or external talent, such as content creation, copywriting, web design, etc.

That Oracle report found something else: 82% of companies were planning to change their marketing tech stack in 2022.

In today’s data-driven marketing environment, this is one of the most important aspects of your SEO budget. With the right tech stack, you can drastically increase the ROI of your SEO spend by improving the quality of insights, automating tasks and seizing opportunities before your competitors.

If you don’t have the budget or resources to build a competitive SEO tech stack, it’s worth looking at agencies that have already developed their own. By partnering with the right agency, you can tap into class-leading SEO technology at a fraction of the price.

Maximizing ROI with a high-impact SEO strategy

In 2019, Backlinko published a survey asking US business owners about their experiences with SEO services. The survey revealed that companies spending a minimum of $500/month were 53.3% more likely to be “extremely satisfied” with the results.

As a rule, we advise smaller companies that it’s difficult to gain meaningful SEO traction for anything less than £800/month (about $1000). This doesn’t stretch too far when you consider all of the expenses we looked at in the previous section (analytics, content production, SEO tools, etc.).

Obviously, larger companies should expect to spend significantly more but it’s not simply a question of spending more for better results.

Spending wisely is just as important as setting the right budget. Every business can maximize ROI with a high-impact SEO strategy using data science to identify and prioritize opportunities.

If you want to increase your visibility online, we can run a free analysis of your current SEO status and provide a quote. Click here for more information.

Feature Image Credit: Souvik Banerjee/Unsplash

By Dave Colgate

Sourced from The Drum

The slope Apple is on is quite slippery.

Lock the doors and call the non-denominational pastor because it’s time for an intervention!

You know how it is when you see a friend or a love one “experimenting” with things that may be a danger to themselves or others? Things like heroin, Ezra Miller fandom, or JavaScript? It’s a shame. It’s heartbreaking. And you just wanna shake some sense into them!

But thanks to the government you can’t shake sense into anyone anymore without being prosecuted for “assault.” Whatever that is. Pff. So stupid.

So, who needs the intervention this time? It’s worth asking because of how the one with Darren went. The Macalope gets it. We’re not locking ourselves in an Extended Stay America again with Darren. He didn’t say the line but the line “I’m not locked in here with you, you’re locked in here with me” would have been 100 percent appropriate.

Fortunately, this time it’s not Darren. Unfortunately it’s Apple.

Now, you’re probably saying to yourself, “But, Macalope, what could Apple be doing that warrants an intervention? Other than the System Setting app in Ventura. It’s just natural to be experimenting with Catalyst. Surely the company couldn’t be experimenting with anything dangerous.”

Wrong!

It is amazing how often these made up assumptions from pretend readers are wrong. Will you ever get anything right, made-up reader?

Macalope

IDG

After years of telling us how much the company cares about our privacy and how it’s in the business of selling great user experiences, the dangerous thing Apple is experimenting with is… advertising.

Well, more advertising.

“If you’re seeing ads on your iPhone, you’re not alone–and more may be on the way”

“Apple Has Internally Tested Injecting Ads Into Maps App Search Results”

“Apple ad exec wants to more than double ad revenue with new ads across iOS”

“Hiring trends indicate Apple plans to significantly expand its ads business”

Apple has made great hay (and the Macalope knows great hay) by insisting that the user experience and privacy are more important than selling ads. Critics–critics who mostly tend to be neck-deep in the advertising business, which the Macalope imagines is like being neck-deep in a swimming pool full of ticks–contend that after Apple has destroyed Google and Facebook’s bread and butter, it will set itself up as the one place to go where you can still get targeted ads.

Of course ad people think all anyone else wants to do is sell ads too. Is that really what Apple wants to do with its life? Haha! Of course…. not?

Buuut, we should probably lock the company in a suite in a Hampton Inn outside Newark for a week and just make sure it isn’t!

Apple, here’s the thing: the Macalope has taken great personal glee at the way you’ve been sticking it to Facebook because, well, it’s Facebook. He’s also made the argument many, many times that product reviews should include privacy as a factor when recommending smartphones. He’s also heavily implied that there’s something inherently skeevy about ads, advertising, Facebook executives, Facebook employees and the relatives of said employees, including several infants.

So, if you’re going to just turn around and set yourself up as the world’s biggest advertising company after all the above it’s going to get super awkward and…

Well, we’re gonna have words.

In or out of a mid-range business hotel chain.

Feature Image Credit: Apple

Sourced from Macworld

By Suzanne Lucas

This is not LinkedIn influencer drivel. Holding out for the perfect candidate is a terrible idea.

You are not a perfect boss, and you don’t run a perfect company.

It may be your baby, and you would like to think it’s perfect (just as all parents believe their babies are the most beautiful baby ever), but the reality is, your company is just average. There are good things and bad things. Maybe it’s slightly above average, maybe slightly below. But the chances of your company being in the top 10 percent of companies to work for are pretty slim.

And yet, when you hire, do you look for the perfect person? The person who checks all the boxes? After all, you want only the most qualified people working for you. And, as such, are you struggling to fill your positions? (If you’re not, then feel free to disregard the rest.)

What if you chilled out a little and started looking at people who don’t check all the boxes?

A viral post on LinkedIn from Salina Dayton highlighted one company, Tegus, that encourages imperfect people to apply. Its job postings include this paragraph:

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Tegus we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

What would happen if you followed Tegus’s example? Think about these things:

  • Just about anybody can learn to do just about anything with enough desire and hard work. You didn’t roll out of bed one morning and know everything you do now. You had to learn and work and struggle.
  • Lots of skills are similar. If you can program in one language, it’s easier to learn a second programming language. Look for similarities, not a perfect match.
  • You still have to train. Managers want to hire people who can “hit the ground running,” but those people don’t generally exist. You have to train everyone. So, don’t worry about the stress of having to train someone on a task. You’d have to train them in your systems, policies, and practices anyway.
  • There are more critical things than hard skills. You can teach hard skills. There are training classes for just about everything. But does the person have the drive? Are they interested in your industry? Do they have the soft skills that they need for this job? (Not every job requires the same soft skills.)
  • You get more candidates. Considering people without 100 percent of the skills broadens your talent pool. If you’re really set on finding the right person, getting more applicants can only help with that.

When you reject people who aren’t perfect, you have such a small talent pool of perfect people that they wouldn’t want to work for your imperfect company anyway. Go ahead and branch out, and it will benefit your business.

Feature Image Credit: Getty Images

By Suzanne Lucas

Sourced from Inc.

By Kyle Bradshaw

A developer and privacy advocate has created a demo app that beeps every time your computer sends any data to Google. Spoiler alert — it’s a very noisy app.

On the internet today, larger tech companies like Google, Facebook, and Amazon can sometimes feel like inescapable presences. Google, in particular, tracks the way you use its search engine and other apps in order to offer a better experience throughout its ecosystem.

But the things Google keeps track of can actually extend far further than you might expect, given the prevalence of Google Analytics and Google’s ad networks. In an effort to better understand what kinds of data is sent to Google, where it happens, and when it occurs, developer Bert Hubert — best known as the original creator of PowerDNS — created a new app called “Googerteller.”

Googerteller works using the list of IP addresses — freely provided by Google — that are associated with the many Google services, but not those related to Google Cloud. Any time your computer connects to one of those IP addresses, whether while using a program or when browsing the web, you’ll hear a beep sound.

In Hubert’s initial demo video, you’ll notice that there’s a beep after every keystroke into Chrome’s address bar, as the browser sends requests for autocomplete suggestions. While browsing the Dutch government’s careers website, nearly every click on the page, including expanding and collapsing menus, connects to Google, resulting in a beep. It’s likely these beeps are caused by what the site’s owners have decided to track via Google Analytics.

While there’s an argument to be made that some of these connections to Google could be caused by Chrome’s tight integration with Google services, Hubert showed nearly identical results while using Firefox.

Unfortunately, Googerteller is currently only designed to work on Linux-based operating systems (Debian, Ubuntu, Arch, Fedora, etc), but those who aren’t afraid to play around can install it for free. Some have even shared clever ways of running it on a Mac or developed cross-platform versions.

All in all, this app is simply meant to raise awareness (noisy, beeping awareness) of how often Google receives data related to your everyday browsing routines. What you choose to do with that information is up to you.

By Kyle Bradshaw

Sourced from 9TO5Google

By Kathy Leake

Regardless of the business model, forecasting is extremely important for businesses as it creates some insurance for future business outcomes.

In today’s world, businesses have a wealth of data at their fingertips. However, data will be of no use to a business if it is not utilized to gain insights and make informed decisions to enhance business operations. Business intelligence, or BI, helps businesses achieve this goal. BI is a technology-driven way of analysing information and delivering actionable insights that can help managers, executives and end users gain detailed insights that aid them in making decisions. It helps people to assist in making decisions on what they can do for getting insights.

While traditional BI tools primarily monitor historical data and current data, predictive analytics utilizes data, statistical algorithms, data mining methodologies, analytical techniques and machine learning algorithms to determine the likely outcomes based on historical data to provide insights into the future. In addition to being able to determine what has happened in the past and why it happened, predictive analytics also helps you understand what could happen in the future. By identifying opportunities, they allow businesses to be proactive and agile.

For businesses, predictive analysis is crucial. Digital transformations and increased competition have made companies more competitive than ever before. Using predictive analysis is like having a strategic vision of the future, mapping out the opportunities and threats. Therefore, companies should look for predictive models that:

  • identify potential opportunities
  • plan and optimize marketing strategies
  • map consumer behaviour
  • enhance efficiency and improve operations
  • identify and reduce risks

Any industry can use predictive analytics to forecast sales, detect risks, and improve sales operations. Predictive analytics can also be used to detect fraud, evaluate credit risk or find new investment opportunities in a financial institution. Using predictive analytics, manufacturers can identify factors that result in quality reduction, production failures, and distribution risks.

With predictive analytics, sales forecasting can create real value for businesses. Many other business decisions are influenced by accurate sales forecasts. However, sales forecasting is still a time-consuming activity for sales professionals who often rely on Excel spreadsheets and other tools that do not provide sufficient analytics and insights to make accurate sales forecasts. As a result of advanced predictive analytics, sales professionals can automate rolling forecasts and have more transparency and smarter decision support.

Predictive Analytics: How Does It Work?

Using an ensemble of machine learning algorithms, AI-based forecasting optimizes forecasts. Depending on which business metric you’re forecasting, the system selects a model that’s uniquely suitable. The process consists of a series of steps:

  1. Determine the purpose of the forecast.
  2. Identify the items for the forecast.
  3. Choose a forecast model type.
  4. Obtain and analyse the data needed for the model.
  5. Make the forecast.
  6. Analyse, verify, and implement the results.

Regardless of the business model, forecasting is extremely important for businesses as it creates some insurance for future business outcomes. In addition to detecting and mitigating potential issues in advance, it helps organizations make informed decisions and set budgets and business goals. AI helps businesses oversee all these aspects with increased accuracy in the forecasting process.

Feature Image Credit: stock.adobe.com

By Kathy Leake

Sourced from Newsweek

 

Chris Pavlovski reacts to Twitter whistleblower claiming social media giant ignored cybersecurity issues that put users, shareholders at risk

As more red flags are raised about Twitter’s security and content censorship policies, the CEO of video-sharing platform Rumble is sounding the alarm on the “massive implications” Twitter has created in the social media space.

“When you see the hack that happened last year with Twitter, and accounts getting taken over and what you see with the algorithm and how it amplifies content and de-amplifies content and how they ban users,” Rumble founder and CEO Chris Pavlovski said on “Mornings with Maria” Wednesday, “they have massive implications, massive responsibility.”

“We all hear about users getting banned on these platforms,” Pavlovski continued. “But the more egregious thing that’s happening is the amplification of things that they want you to hear, and the things that they don’t want you to hear.”

Rumble’s CEO further called out the social media giant for claiming to be the public square while “tipping the scales” and putting users’ safety at risk, after Twitter’s former security chief accused executives Tuesday of misleading shareholders and federal regulators about deficiencies in its cybersecurity defence.

“They need to be fair. They can’t be a publisher where they weigh the scales like that,” Pavlovski said. “That’s the whole point of [Section] 230, is that we’re expecting these platforms to treat everybody fairly, whether it’s chronological or whether it’s an algorithm, it’s going to have to be fair. You can’t tilt the scale.”

Rumble logo on smartphone

Rumble founder and CEO Chris Pavlovski says Twitter’s alleged cybersecurity discrepancies causes “massive implications” on the social space and free speech on “Mornings with Maria” Wednesday, August 24, 2022. (Getty Images)

Under Section 230 of the Communications Decency Act, online platforms are provided immunity from civil liability based on objectionable third-party content. But according to Pavlovski, Twitter is acting more like traditional media “publishers,” which are not protected by the legislation.

“I don’t understand why 230, that immunity, is there for them,” Rumble’s CEO said. “Why would that protection be there for a company that acts like a publisher and starts to say, ‘Hey, this needs to be watched more than this? This is what you should see?'”

In an attempt to rise as a competitor against Big Tech’s strength, money and power, Pavlovski also detailed a $400 million initiative called Rumble Advertising. According to the CEO, who’s worked in the digital space for more than 20 years, the company’s looking to take on Google Ads.

“I’ve watched Google kind of own that space,” Pavlovski explained, “and you don’t really have an option. You’re stuck, like, having them broker all the ads. And it’s really exciting to be able to offer a choice now to companies and also to publishers.”

After Truth Social announced Tuesday it’ll be using Rumble’s advertising services, Pavolvski remained optimistic that a free speech ecosystem is emerging in the social media industry.

“It’s the fundamental aspect of a democracy, is being able to hear both sides of the story, make up your own opinion,” Rumble’s CEO said. “We’re all adults. We should be able to hear all sides of the story, whether we agree with it or whether we disagree with it.”

Sourced from Fox Business

 

By Scott Miller

If you are the founder, owner or CEO of the business you run, you need to think of yourself as the brand. Your marketing thought process needs to include you—not just what you communicate through your business, but all avenues of your personal communication as well.

When you think of Mark Zuckerberg, you probably think of Facebook. Everything Mark does will be a reflection on his company. Elon Musk has been in the headlines with his on-and-off-again saga of purchasing Twitter. With each move in the press, you can watch the value of Tesla fluctuate.

But it’s not just the founders. Just read the headlines of how the CEO of Disney, Bob Chapek, handled a law that was proposed and later passed in Florida. At first he didn’t weigh in, then wrote a memo explaining why he didn’t speak up, followed by an apology. After a public exchange with Florida Governor Ron DeSantis, Florida voted to repeal the Reedy Creek Improvement District, which could have some implications for Disney, the largest land owner in the district. This would mean that Disney would have to seek approval from the local government for any park expansion, including budget approval.

What does this have to do with branding? Everything. Consumers today care about what company founders and CEOs think, and though your thoughts might be personal, they will affect your business. With this in mind, here are some tips I’d like to share on representing yourself as the brand:

Don’t weigh in on political or hot topic issues.

I realize this is not a popular opinion in today’s environment. As I mentioned, customers want to know what you think. But what is the real benefit to adding your thoughts on a hot topic issue? Nothing. The 24/7 news cycle moves on quickly to the next story, but if you insert yourself into that cycle, you might find that it lasts longer and could damage your company’s brand.

There are some issues you might feel compelled to speak up about, and if you feel enough conviction about it, you should have that freedom. Just know you run the risk of alienating 50% of your customer base.

Your personal social media is an extension of your company’s brand.

You may have all your personal social media accounts marked as private, but nothing is private online. All it takes is one follower or friend to take a screenshot and share it on the public interwebs to cause damage.

You cannot think of your personal social media as something separate from your public accounts or your company’s accounts. Employees might get away with messages like, “my opinions are my own and do not necessarily reflect those of my employers,” or “retweets do not equal an endorsement.” But you are the leader of the company. You set the tone.

As a side note, employees have gotten fired for personal social media posts, so even if you are not the owner or CEO of the company, you might want to think long and hard before you tweet out a controversial statement.

This doesn’t mean you can never post personal content online. In fact, your customers like to know you have a personal side. Some of the biggest engagements I read on LinkedIn are from personal stories, when leaders share a photo of their family with a caption that reads something like, “this is why I work hard.”

Embrace your role and be the face of your company.

Don’t be afraid to be out front promoting your company. People do business with people; show them you are an expert in your field.

This all gets down to content marketing. Hire a good public relations company to get you on TV and radio shows, podcasts, and interviews in trade publications. The interviews can be shared online, giving you third-party validation. You are not bragging about your accomplishments or your company; you are simply answering questions. Create content of value on your social media pages. This includes videos, blogs and resharing other leaders’ content that fits your brand.

Pay attention to the details. Take the time to update your social media profiles to make sure they reflect who you are today and the branding of your company. When was the last time you updated your Twitter profile or the information on your LinkedIn work history? All that information is searchable and helpful for your branding.

Often as leaders, we want to separate our personal life from our work life. And there are ways you can unplug with family and friends. Just know that place is not online. Everything you post online will be held against your company in the court of public opinion.

Feature Image Credit: getty

By Scott Miller

CEO of Centerpost Media and host of “Create. Build. Manage.” Centerpost is a content marketing agency that owns BizTV and BizTalkRadio. Read Scott Miller’s full executive profile here

Sourced from Forbes

By Justin Bariso,

The mind palace is an ancient Greco-Roman technique that can help you improve your memory. Here’s how to use it.

Imagine you’re at the airport and you bump into a client you’ve done business with in the past. He offers a warm smile and greets you by name, but you freeze like a deer in the headlights.

Is it Brian? Ryan? He’s from Seattle, right? No, but it’s somewhere on the west coast….

Has this ever happened to you? Does it seem like others are blessed with amazing memory skills while you’re always scrambling to recall basic facts?

The truth is that superior memory skills aren’t necessarily associated with superior cognitive ability or brain anatomy. Just like lifting weights helps you build muscle, mnemonic strategies help to train your brain and improve your memory.

Best of all, anyone can use them. Once you understand these techniques, you can easily memorize names, numbers, lectures, or any other facts you need to recall.

The most popular technique to improve memory is the method of loci, also known as the mind palace (or memory palace). This ancient Greco-Roman technique can help you improve your memory in ways you never thought possible.

How the mind palace works

Greek and Roman orators memorized lengthy speeches by building structures (such as a palace) inside their imagination. They would then strategically place each word or idea they needed to remember in a specific location inside their mind palace. They could then later mentally retrace their steps and recall the details when they needed them.

If you’ve ever watched the BBC show Sherlock, you’ve already seen this technique in action. Benedict Cumberbatch’s Sherlock Holmes often used the method of loci (Latin for “places”) to easily recall forgettable facts he needed to solve a case.

This is more than good TV; researchers have shown how effective the mind palace can really be.

A 2017 study had participants (with no mnemonic training) attempt to memorize 72 random words. They were then assigned to six weeks of training using the method of loci and retested after four months. Amazingly, the average participant could recall 62 of the 72 words, even months later.

Using MRI scans, researchers could see that mnemonic training elicited changes within the brain’s network. They also saw discernible differences in connectivity patterns that weren’t present in participants without training.

Harness the power of the mind palace

So, how can you train your brain and improve your memory using this ancient technique? The key lies in visualizing each point (and each piece of information you need to remember) along a specific route.

Let’s go back to our opening example and that client you bumped into at the airport. During your first business meeting, you learned his name is Ryan Smith. His office is in Portland, Oregon, but he’s originally from Dallas. Oh, yeah — he’s an avid golf enthusiast, too.

How can you remember all these details so you’re better prepared the next time you meet him?

Start by visualizing a structure or another specific location you’re familiar with. This could be your childhood home, your office at work, or even the streets in your neighborhood. Whatever setting you choose, don’t forget the most important part — you need to be able to visualize smaller components of the structure. This might include drawers in the kitchen, chairs in the office, or cul-de-sacs off the main street.

Now, close your eyes and mentally step inside your mind palace. For this example, we’ll use your office.

The first thing you need to remember is your client’s name. You might picture your favorite actor, Ryan Reynolds, sitting in the waiting room of your office beside another actor you like, Will Smith. (“Ryan” and “Smith” — get it?)

Ryan’s cracking jokes about his favorite TV show, Portlandia, reminding you that your client’s business is in Oregon. Meanwhile, Will Smith is wearing a tan cowboy hat, making it easy to recall that he’s from Dallas.

Now, take a few steps further into your mind palace. In the corner next to the water cooler, you see that there’s a set of golf clubs leaning against the wall. You might even picture the two actors playing a round of mini golf down the hallway leading to your office.

The point is this: The more crazy, silly, or bizarre the mental image, the harder it will be to forget. All you need to make this technique work for you is a recognizable location and a vivid image that sparks your imagination.

As science journalist Joshua Foer explains, the more deeply engaged you are with a piece of information, the more likely you are to remember it. The vibrant imagery that comes with the mind palace technique gives context to those pesky names, numbers, and other details that are easy to forget. And, as many scientific studies have found, it really works.

In fact, maybe that’s why Ryan Smith was able to remember your name. Maybe he’s already practiced this technique and is using it to his advantage.

But don’t worry, with a little bit of practice, you too can use the ancient method of loci to train your brain and drastically improve your memory. And while you may not be solving complex cases like Sherlock, you will be able to remember those important details that give you and your business a special edge.

Feature Image Credit: Getty Images

By Justin Bariso

Sourced from Inc.