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By Nancy Dunham

When it comes to data, act more like Disney, software provider Treasure Data tells automobile dealers.

Dealers want the data they collect to benefit their stores, but Andrew Shaffer, automotive industry principal of software provider Treasure Data, Mountain View, CA, suggests dealers consider how that data benefits their customers.

Disney does that, Shaffer reminds attendees at Automotive Retail 2022, presented by Reuters in Las Vegas.

“They know when you’ve been to their resort three times, five times,” he says. “We are bringing a platform to the (automotive) marketplace that’s really going to help brands create more relevant experience, ultimately help them drive better segmentation.”

Treasure Data partnered with San Francisco-based marketing and data management company Acxiom’s Real Identity to assist dealerships and OEMs in identifying, acquiring and retaining customers through cookieless technologies.

“We feel we’re bringing this brand to the marketplace that’s really going to help create a more relevant experience, ultimately help them drive better segmentation,” says John Campos, industry managing director-automotive for Acxiom. And as the December deadline for the FTC’s Safeguard Rule inches close, both speakers note their companies are dedicated to reducing clients’ risks in regulatory compliance.

Successful dealers find streamlined data systems are vital to target their marketing correctly, says Campos. That isn’t easy to achieve when considering trends in the metaverse that will soon include all forms of digital marketing. The question is how to track and engage customers across all channels.

“The Acxiom side of the equation is data and identity. And the Treasury data side of the equation is a platform to help you automate that customer experience,” Campos says. “(We combine efforts to provide) a single environment where you’re able to unify all your first-party data. ‘How did the customer engage on my website, my emails? In the future, it will be digital retailing. And we’re bringing all of that together in one environment.”

The new program streamlines data delivery and analysis and allows clients to optimize it.

“That’s where you can find out ‘Am I spending my marketing budget in the right place?’” Campos says. “And customers want you to know and remember who they are. And ultimately, the best customers are going to leverage their data to truly drive the most growth pre-and post-sale and deliver a truly personalized customer experience.”

The more efficient a dealership’s marketing and customer interactions, the more likely revenue and customer retention will grow, Campos says.

One stumbling block dealers face is how to keep their brand messages on target throughout the different channels.

“We help you drive more building-specific campaigns to get people (to your) the dealership by finding what’s important to them,” says Shaffer. “(You can) offer them a very unique opportunity, a very unique incentive to come into the dealership and drive greater service.”

By Nancy Dunham

Sourced from WARDSAUTO

It’s every entrepreneur’s dream to walk away from their business with the biggest payday of their life.

“It’s important to learn from your mistakes, but it is BETTER to learn from other people’s mistakes, and it is BEST to learn from other people’s successes. It accelerates your own success.

– Jim Rohn

Truer words have never been spoken… especially when it comes to preparing your business for a successful and profitable exit.

And isn’t that every entrepreneur’s dream? To walk away from your business with the biggest payday of your life?

My friend Joey Osborne built the Mosquito Authority franchise over a 15-year period and recently had an eight-figure payday after being acquired by a private equity firm but he says:

“What you don’t know can really hurt you.”

He lost his first 7 figure deal because he didn’t have the knowledge & tools he needed. When he finally understood the process, he positioned himself to get an 8-figure deal upfront and an even larger payday down the road in what’s known in the industry as “the second bite of the apple.”

What is “the second bite of the apple?”

The private equity firm brings in professional management, helps the business grow, does more acquisitions, and at some point will sell the bigger business.

At that point, Joey will get paid again.

I’ve sold 5 businesses over the last 20 years and NOT having the information & tools that I’m about to share with you cost me over $2,000,0000 in cash, not to mention the time and effort I wasted. In Joey’s case, he would have saved $100,000’s in wasted effort, and put another $3,000,000 in his pocket.

Joey says that knowing what your business is worth is just the 1st step in selling it. The hardest part is getting your business ready to sell in order to get its best value.

You don’t know – what you don’t know.

I spent three days with Joey talking about what it takes to get acquired by a big PE firm as he did. Together we outlined “The 5 Steps to Be Acquired By Private Equity” that any founder can model.

The 5 Steps to Be Acquired By Private Equity:

  1. Is the Juice Worth the Squeeze? (Do you and your team have the right mindset?)
  • Have you considered what your life will be like after you sell?
  • Is your spouse/partner on the same page?
  • Have you considered your employees and maintained confidentiality? Your employee’s first instinct will be – “How does this affect me? The buyer will want to know the employees are staying.
  • Are you willing to take on another full-time job? (Selling to a private equity firm is like having a second full-time job until it closes.)
  • Are you willing to spend six figures getting the right due diligence?
  • Are you prepared to work hard and fast? (Keeping in mind “Time Kills Deals.”)
  1. Sizzle or Steak? (How’s your branding?)
  • Have you taken an honest look at your branding and how you appear to the public in the last six months? (The aesthetic appeal and appearance of your business matters. Does your business look like a $10mm company or does it have a $200 website?)
  • Do you have a branding guide or checklist? (Every business needs one.)
  • How are you positioned against your competitors?
  • Is your messaging and marketing working?
  • Do you and your business have a good origin story or “Big Why?” (Is it easy to tell and remember?)
  1. Warts and All (Credibility and the Believability) FYI: Private Equity buyers do NOT want you or your company to be perfect. 
  • They are looking for little things they can fix. They see those issues as being “Multipliers” – that they can profit from with their own unique skill sets and resources.
  • Part of their profit plans includes finding your company’s “warts” so they can fix them and leverage the improvements to increase their profits. Warts are good!
  • Are there skeletons in your closet the buyer needs to know about that could kill the deal or make a turnaround or 2nd sale impossible? You want to disclose them BEFORE they find them – because they will find them. It pays to be honest upfront, every business has negatives. Being honest increases trust with the buyer.
  1. Good Guts (The People / Processes / Financials / Management)
  • Are your books in order? If not, are you willing to get them fixed?
  • How frequently do you audit your books? (I learned – if your books are audited every quarter, you can close a deal in 30 days.)
  • Have you fully documented the processes (SOPs Standard Operating Procedures) of your business? The Private Equity firm is looking for ways to cut costs, improve efficiencies, and leverage assets. Your documentation not only gives them a track to run on when they take over – more importantly, it gives them clues on improving your efficiencies.
  • Do you have written agreements with key suppliers / distributors / dealers / etc.?
  • Do you have the right management and support team in place now? (This is BIG)
  • If not – are you willing to start hiring the right people?
  1. The Buyer (Absolute MUSTs when you start talking to a buyer, plus the 2nd Bite of the Apple)
  • The buyer has to be friendly.
  • You have to like them, trust them, and feel good about them
  • Ideally, they are willing to be flexible with the buyout structure – to fit both your needs.
  • Working with your buyer is a serious relationship – just like a marriage. Especially if you stay on in any fashion, or if there’s a “claw back” option for the buyer to take back some of the money.
  • They are intelligent and interested in making money – but not greedy. (2nd bite of apple incentive)
  • They need to give you a clear timeline and you need to understand them.

Being acquired by an equity firm is a lot of work but it’s well worth it. I’ve had five exits but no “2nd bites” like Joey. That’s simply because I wasn’t aware that this was an option and lacked the sophistication or opportunity to make it happen.

Joey Osborne has created a Shark Tank Matchmaking system for founders and Private Equity that leads to a highly profitable exit. If you want to sell your business, Joey is your guy. Don’t leave millions on the table! Learn from our mistakes, so you can maximize your opportunity. You and your family deserve it! Watch the whole interview HERE.

Sourced from INFLUENCIVE

The program includes guides to advertising on TikTok

TikTok is rolling out a new program aimed at bringing more small and medium-sized businesses to the platform.

The six-week program, called “Follow Me,” includes step-by-step guides teaching businesses how to use TikTok to grow their companies — including how to advertise on the app. The courses are free to enrol in and will include lessons on running campaigns on TikTok and tips from businesses using the platform.

Virtually unknown businesses or products going viral is one of the hallmarks of TikTok, where a visit to a restaurant and a video of a kitchen sponge have the same chance of being seen by millions. Many small business owners have turned to TikTok to promote their companies, and individual customers have in turn built enormous platforms themselves through product reviews, recommendations, and tutorials. TikTok’s new courses could onboard more businesses chasing viral success and turn them into advertisers.

In the past few months, TikTok has introduced more ways for creators to make money via advertising on the platform. In May, the company said it would begin sharing ad revenue with some creators, who would get 50 percent when ads run alongside top-performing videos. Shortly after, TikTok announced Branded Mission, a feature that allows advertisers to solicit videos from creators — who essentially make content on spec — with selected posts being used as ads.

TikTok’s revenue last year was nearly $4 billion and came largely from ads, according to Bloomberg. And it’s projected to grow this year as the company continues building up its advertising apparatus in hopes of competing with Google and Meta, which dominate digital advertising.

Feature Image Credit: Illustration by Alex Castro / The Verge

Sourced from THE VERGE

By Marcus Foley

As augmented reality (AR) progresses and technology continues to evolve, Tommy co-founder and chief growth officer Marcus Foley considers how it can be used in new industries.

AR has moved into the mainstream. For some age groups, it’s phenomenally familiar already. It’s still an exciting and fast-moving growth area for the marketing industry, developing at pace. The global AR market is expected to expand with a 40%+ compound annual growth rate in the next six to eight years. It’s allowing brands to create experiences that only a few years ago we couldn’t imagine delivering on a phone to a waiting crowd of millions (or billions – 3.5 billion users globally, as it stands). Even fewer than this many people would be confident enough to pick it up, play, share and create with it. Now we’re delivering hundreds every few months.

Tommy predict where the evolution of AR will take the advertising industry. Image: Lucrezia Carnelos/Unsplash

Tommy predicts where the evolution of AR will take the advertising industry / Lucrezia Carnelos via Unsplash

At Tommy, we spend a lot of time designing, making and geeking out over AR experiences. This is partly driven by being an official partner for TikTok, and working with a considerable number of household name entertainment brands. AR can be a brilliant tool for famous characters and their fans, and we’ll come on to that, but it is also becoming increasingly important for the retail sector – 71% of shoppers recently reported they would shop with a retailer more often if it offered AR.

Why is AR so attractive to shoppers? For the relevant brands, it’s the ease and speed of product trial, which can be mind-blowing these days. Want to try a new hair color? Click, it’s done. You like it? Click, it’s in your basket. Want to see that new sofa, in your chosen fabric, in your lounge? Click, it’s done. It might save two or three trips to the showroom. What has changed is that it’s become easier to deliver on devices without the need for apps, it’s much easier to use and it’s far more convincing, which has opened up the market. This is without talking about the myriad of fashion brands that have tested, trialled or permanently used AR in their purchase journey. Trying on, personalizing, seeing things in your context – these all de-risk the purchase and give customers the confidence to buy.

What else is pushing AR into familiar spaces and sometimes unexpected hands? Social media, of course. What’s interesting about AR in these spaces is that it has become a part of turning the traditional model of influence on its head. In social media, AR is helping everyday people (not brands or celebrities) to tell more immersive, richer stories with unlimited creative possibilities – without a budget or a studio – from their own special effects lab. Where once the technology barriers and costs kept this as a domain for the few, it’s now in the hands of a huge volume of people. With so many individuals and ideas with such powerful tools, it takes storytelling and share ability to a whole new level.

The younger generations are often the instigator, but all generations are being exposed to AR through their peers, friends and family. It might be in photos and videos using lenses, a shared moment playing a game at a family event, or a website where a convenient trial moment is embedded into the customer journey. If you ask them, ‘Do you use AR?’, they would probably say no, but they are part of a growing number of people who are starting to see the blend of digital and physical imagery as being ‘normal.’ Of course, it’s not just Josephine Bloggs putting bunny ears on Granny – it’s also the creators and brands that are intentionally building an audience that is driving expectation and desire for AR too.

So what about them? For one, the entertainment industry loves AR, and albeit from our slightly biased perspective, is doing some amazing work to bring their IP to people in immersive moments that were previously impossible. Combining novel experiences with getting a fan closer to their favourite characters – in many cases appearing as their favourite foe or hero – can go a long way to encourage people to try, create and share. The noise from each major release ripples through feeds and, once again, AR becomes less novelty and more expected. Those who don’t have it become the odd ones out.

AR is no longer a novelty – and the expectation and desire for it is growing. What does this mean for marketers? It means that it’s time to start having a serious think about AR, and to identify if it works for your product and target market. This is not to advocate for the use of technology where it doesn’t fit, but to encourage you to explore, and at least understand, how your customers are using these tools to engage with people, products and places. It’s great fun, and its capacity to inspire and connect people with pure entertainment moments shouldn’t be overlooked. However, it’s more than that – it’s a shift in the way we experience brand and product that is here to stay.

By Marcus Foley

Sourced from The Drum

By David Amerland

Take these steps to break free from the SEO-chase game

When it comes to understanding the importance of search engine optimization (SEO) to a business the pendulum swings from “ignore it completely” to “understand and chase every Google update”.

The truth, as usual, lies somewhere in the middle. Certainly a website that is structurally flawed, slow to load and fails to display properly on mobile devices is losing an important chunk of online business. Similarly, a website that is search engine optimized to the gills but then fails to understand what those who find it actually want to do once they are there, is winning only one half of the online marketing game.

How to reconcile these two approaches requires a nuanced understanding of what SEO does and what a business exists for. Stripped of all its esoteric mumbo-jumbo SEO is there to help a business find its audience at the moment that audience is actively looking for it. A business, in turn, exists to solve a problem.

From this perspective search itself, for all its many iterations through Google updates over the years, has always been focused on delivering the best relevant results in response to a searcher query. Search becomes the bridging point between a business and its audience. This, logically, means that search is marketing. But that’s not all it is.

Human Behaviour Determines Search Use

The biggest threat to your business losing that bridging connection between itself and its audience lies in factors that are far outside the remit of search itself and, by association, any SEO activity you may engage in. Following the 2018 EU $5 billion antitrust enforcement against Android, Google is now making the placement of default search engine choices on its mobile devices free to competitors.

The majority of mobile device owners are not search experts. They don’t truly understand how search engines work which means qualified choices are based on purely subjective criteria. On that basis even at a conservative estimate, Google mobile search will experience a reduction in usage. The warning bells rang as far back as 2015 when it was flagged just how few mobile devices actually use Google search.

Back then Google search was dominant on mobile devices as it was the default setting that few mobile device owners bothered to change. In the years since Google has had to change that policy and the impact of that has not yet become obvious. In addition, mobile device owners use apps and social media accounts in lieu of a search engine to find what they need. Social media accounts connect them with friends and enable them to ask for recommendations while specific apps make it easier for them to engage in search behaviour.

How To “Search Proof” Your Business

The reason we are even talking about search engine optimization (SEO) right now is because, initially, as the web grew finding anything at all in it required the help of a search engine whose crawlers had indexed websites and organized the information they contained.

The web however, no matter how global in size, always has the most direct impact at a local level. The personal devices we use are geolocated and, increasingly, so are our laptops. This makes searching for something location-determined. The recommendations of friends and the ability of apps to know where we are at and use that knowledge to provide useful information make search the means through which we find solutions to problems we experience locally.

Google rose to prominence because of the quality of its results. Search results that are delivered within the tight boundaries of a location always have the potential to be higher in quality because the two bugbears of search: disambiguation and veracity can be resolved that much faster when the information from which a pool of answers, to a search query, is drawn, is limited by nature.

The limitation imposed by geographic boundaries reduces the level of ambiguity that is created by massive amounts of information that is similar in nature but does not amount to the same thing. It also makes it easier to filter what is real from what is fake. The context of local search then makes it easy to come up with a formula that helps “search proof” your business.

Whatever happens to search next, whatever fresh updates occur in Google’s algorithm or whatever app, recommendation engine or even human-word-of-mouth channel is used they all require the same two key ingredients to work:

  • Experience – A taste of what your business does, how it does it and why it does it.
  • Confidence – A sense that your business is capable of totally solving the problem the searcher is facing, easily, quickly and at level that is good value-for-money.

Find ways to make this come through the content you create. Truly connect with those who come to you to find the solution they need to the problem they experience and you will find that fretting over SEO will be a thing of the past for you.

Feature Image Credit: Getty Images

By David Amerland

Sourced from Inc.

By Amine Rahal

There’s no doubt that we are seeing a surge in digital business and digital marketing needs from businesses that are not necessarily operating online. This is especially true when potential clients are millennials and Gen-Zers, as they are likely connected to social apps and digital environments in greater numbers than their older peers.

So, how can you successfully take advantage of the trend of digital marketing? Let’s have a look at what it takes to succeed as a digital marketing entrepreneur. To succeed, you should pay attention to the following aspects of digital marketing.

• SEO.

• Social media presence.

• Pay-per-click (PPC).

• Email marketing.

• Google-friendly website.

As a digital marketing business owner of over two decades, I have a lot of experience to lean on in these respects. Let me take you through each of these important channels to help bring you up to speed on the basics of digital marketing entrepreneurship.

SEO

Search engine optimization (SEO) is one of the best free tools you can use in digital marketing. SEO can help you drive organic traffic to your websites, create more leads and generate new clients. What you need to know about SEO in 2022 is that it is becoming more and more competitive.

Thousands of websites are optimized for Google’s PageRank algorithm to appear as high up on the search results list as possible. Many companies are targeting the same words, creating a tougher environment for ranking your content at the top. So, use online keyword research tools to research keywords you can target that have a low difficulty. Basically, you should look for keywords that don’t have so much coverage.

You can also use online tools to help monitor the traffic your site receives and to find keywords and topics that you can target. There are many tools you can pay to use, or you can use Google Analytics, which offers a free version.

Social Media Presence

Social media is also a very valuable tool and will likely become more central to any digital marketing business as time goes by. Data from Statista shows that there are 3.78 billion social network users globally, and the largest social media ad market is in the United States.

Having a strong social media presence is, therefore, a must to help grow your digital marketing business while keeping in touch with customers and building customer loyalty. Social media can help you create brand awareness and give your customers a better overall experience.

This digital marketing tool has the following advantages for your clients and leads.

• Quick interactions for feedback and answers to questions.

• Easy access to your brand’s services and products.

• Social engagements with your business brand.

Pay-Per-Click (PPC)

PPC digital marketing allows you to get your brand, services and products at the top of Google’s search page with the use of paid ads. Every time a user clicks on your ad, they are redirected to your page, and you are charged a fee.

Using a PPC marketing tool allows you to grow brand awareness and attract new leads. PPC marketing tools allow you to track the performance of your ads. This allows you to calculate your return on investment, as you can see how many clicks turn into sales.

These tools also allow you to choose which geographic location you want your ads to appear in, what time of the day they’ll appear and the amount of cash you wish to spend for a given period.

Email Marketing

Email marketing is another important part of any digital marketing campaign. It may not bring the wide impact social media can create, but it is still an important tool. You can use email campaigns to create brand awareness, nurture leads and connect with active users from your website.

Various companies offer solutions for entrepreneurs to manage, construct and send their emails. You will need to investigate which service would work best for your digital marketing business. They often offer very different features with different target audiences. So, you will need to find the best match for your needs.

Google Friendly Website

Nowadays, just about every business, even a local brick-and-mortar store, has a website. This is good, as they are all potential clients of a digital marketer. But how do we get people searching on the internet to find them?

Google took around 85.5% of the desktop market share of internet search engines as of January 2022, according to Statista data. So, it is fundamental that your website is Google-friendly. When you run a digital marketing business, having a website that can rank as high as possible in a Google search is central to success.

Make sure the website loads quickly and is safe to use. If you are getting started, pick a website builder that has a secure and reliable hosting service. Improve the website’s performance with appropriate SEO tweaks to make it more attractive for Google’s algorithm.

If possible, add videos to the website. For example, you can add videos explaining what the company does and its services. The Google ranking algorithm also takes into account the amount of time users spend on your website. Therefore, adding a short video of a few minutes in length can improve the website’s ranking if people spend time watching the video.

Bottom Line

The digital marketing business is a great area to work in for various reasons. You have a potentially global reach. The power of the internet is that you are only as far away as the time it takes data to reach your clients. It is extremely cost-effective; with small amounts of money, you can get started and progress toward making your initial revenue.

Monitoring results could not be easier, as everything is digitalized. You know exactly what you put in and exactly what you get out of every action and investment. Digital marketing can have a great and verifiable impact on any business and can help it build a network of repeat customers.

Feature Image Credit: getty

By Amine Rahal

Sourced from Forbes

The message comes as the company seeks to rein in costs during an economic downturn in the long-booming tech industry

Facebook is instructing its engineering managers to identify and weed out their lowest-performing employees as the company seeks to rein in costs during an economic downturn in the long-booming tech industry.

Facebook’s head of engineering, Maher Saba, sent a memo on Friday to managers urging them to identify anyone on their team who “needs support” and report them in an internal human resources system by 5 p.m. Pacific time on Monday.

“If a direct report is coasting or is a low performer, they are not who we need; they are failing this company,” Saba wrote. “As a manager, you cannot allow someone to be net neutral or negative for Meta.”

The memo, which was first reported by the Information, is one of several messages from Facebook executives warning about the need to cut costs as the social media giant seeks to shore up its stagnating digital advertising business and reinvent itself as a virtual reality-powered device maker. Its arrival shocked many employees, who are concerned about potential layoffs, reduced bonuses and fewer promotions.

“The reaction from folks that have seen this is that this will be used to create a bunch [of] ‘performance improvement plans’ that will result in mass layoffs,” a person familiar with the matter said, speaking on the condition of anonymity to describe sensitive conversations.

Meta did not immediately respond to a request for comment.

Facebook, which last year renamed itself Meta, spent years raking in digital advertising dollars as it became the go-to platform for businesses of all sizes to tailor their marketing campaigns to niche audiences. Early on, Facebook and other social media companies benefited from pandemic as more advertisers shifted their marketing dollars online to reach customers spending more time at home.

The company’s stock price has fallen nearly 52 percent since the beginning of the year as it faces threats to its social media business. Apple imposed new privacy rules on app makers on its iPhone devices, which aimed to reduce data collection on its users. Apps such as Facebook were forced to ask users if they wanted their activity tracked across the internet for the purposes of targeted advertising — a request many users rebuffed.

During the final three months of last year, Facebook reported that it lost daily users for the first time in its 18-year history, sending its stock price plummeting. While the social media outlet’s user growth numbers held stable early this year, company executives have warned that it is facing intense competition for users’ attention from social upstarts such as TikTok.

To compete in the crowded market, Facebook is aggressively promoting its short-form video service known as Reels. Facebook chief executive Mark Zuckerberg has argued that the company will be able to monetize the product in the same way it once did for its news feed. Facebook is also trying to stake its future on creating the metaverse — a term used to describe immersive virtual environments that are accessed by virtual and augmented reality.

This month, Zuckerberg told staffers during a companywide call that not everyone was meeting the company’s standards and that some might want to leave voluntarily as the it faces an impending economic downturn, according to media reports. Zuckerberg told staffers they would reduce their plans to hire engineers by at least 30 percent this year, according to Reuters.

“If I had to bet, I’d say that this might be one of the worst downturns that we’ve seen in recent history,” Zuckerberg told workers. “Realistically, there are probably a bunch of people at the company who shouldn’t be here.”

Facebook’s belt-tightening mirrors the cost-cutting happening elsewhere in Silicon Valley. After a decade of exuberance, venture capitalists and established tech companies alike are cutting back on their investments and firing workers. More than 300 start-ups have laid off over 50,023 workers since the start of the year, according to Layoffs.fyi, which tracks cuts in the tech industry.

Feature Image Credit: Susan Walsh/AP

By and Elizabeth Dwoskin

Naomi Nix is a staff writer for The Washington Post, covering Meta and other social media companies. Before joining The Post in 2022, she was a reporter for Bloomberg News and the Chicago Tribune.  Twitter

Lizza joined The Washington Post as Silicon Valley correspondent in 2016, becoming the paper’s eyes and ears in the region. She focuses on social media and the power of the tech industry in a democratic society. Before that, she was the Wall Street Journal’s first full-time beat reporter covering AI and the impact of algorithms on people’s lives.Twitter

Sourced from The Washington Post

By Sam Anderson

At 63, Kate Bush recently claimed a UK number one thanks to 80s nostalgia-fest Stranger Things. Trends all across media and marketing point to a mania for the cultural touchstones of years gone by. How can marketers ride this retro wave? What does our preoccupation with the rear-view mirror say about what people want from their media and ads? We asked seven leaders from The Drum Network.

Kate Cliffen, senior creative lead, Jellyfish

The retro wave shows that people of all demographics are still leaning into nostalgia for relief and comfort because, let’s be honest, the future is scarier than ever.

Brands can ride this wave by creating media that matches their audiences’ moods, but it’s all about finding a balance. Content should not just be about the past, or even pinpointed to a certain era. We can combine the old and new, embracing modern technology and mashing decades together to create something that re-imagines the future that we want to see, rather than the one we’re living in.

The world has changed a lot since the 80s, so while nostalgic content has to feel comforting, it must also be forward-thinking and inclusive to hit.

Music is a form of escapism. If Stranger Things had chosen Rock You Like a Hurricane to save Max, it likely wouldn’t have had the same effect. In Running Up That Hill, Kate Bush is asking God to switch places with a man so he can understand how difficult things are as a woman. Perhaps accidentally, that perfectly lines up with our very current conversations about bodily autonomy. This, combined with the fact that it’s harnessing the power of audio in a time where we have more screen fatigue than ever, creates something powerful.

As marketers, we should be thinking about how we can lean into this even further with 3D audio to create meaningful and dynamic experiences for fans.

Daniel Liddle, search engine optimization lead, Impression

Cultural moments that are considered retro, vintage or passé are often labelled nostalgic, or a pastiche of the past. Often, we’re haunted by a past that is no longer there, or nostalgic for something that never existed (hauntology) in some recent trends.

The key thing with nostalgia is the feeling that something has been lost.

The global pandemic, the war in Ukraine, internet discourse and general economic imbalance are making consumers feel grim about the future, so we’re looking back (rose-tinted-ly) to these imitations of positive cultural events.

With digital marketing, we could cynically tap into this with content and ads that cement the idea of cultural bereavement. It would be more progressive to look to the future than the past. Whether that’s some sort of ecotopia or something else, brands can be drivers of this force. In the words of another Kate Bush song: “I just know that something good is gonna happen.”

Jamie Maple, managing director, Wilderness

The wave that current moments are riding has been cresting for a long time. Back in the early 2010s, almost every band from the 90s got back together and went on tour. Then Disney started to make live-action remakes of every beloved cartoon property. Since then, it’s been a steady stream of reissues, remakes, films, TV, albums and theatre based on pre-existing (and, importantly, pre-sold) intellectual properties.

It has always struck me (a cynic) that the place nostalgia marketing comes from is the fear that unless you have something recognizable and comforting (with a readymade audience) brands are far less likely to take a risk.

Where the creativity and excitement comes from on social is the fan groups curating detailed and niche collections of curiosity for other like-minded culture vultures to engage with and explore: channels such as synthwave1989 (compiling the best 80s aesthetics in one place), retro1sheet (taking classic movie posters and giving them new life) and italysegreta (bringing together beautiful images of an idea of Italy).

It’s not for every brand to jump on a retro trend. What brands can take from these examples is that there’s joy (and engagement and brand loyalty) to be had in exploring the details that make you and your audience unique. Showing passion and knowledge about your area of expertise will bring other passionate and knowledgeable users to your channels, who will be given a reason to follow a brand.

Sophie Lewis, chief strategy officer, M&C Saatchi London

Ahhh nostalgia. Warm, rose-tinted perfection. Looking back and forgetting all the crap bits. A piece of music, a sound, a smell. A place, a person, a chocolate bar.

But beware nostalgia in communications. It’s a dangerous game.

For legacy brands, it’s a tempting place to go. Let’s remind people how much they loved us way back when. Let’s take them back to that school disco, that first kiss, that family dinner around the table – and they will want us again.

But everything is different now, and you can’t go back. Yes, I know things are difficult and we all love the comfort and stability that the ‘old days’ provide. It is a lovely warm feeling in a sea of rubbish.

It’s not that you shouldn’t understand or think about the past. As Sir John Hegarty says: “You’ve got to understand the past to move forward.” But you have got to be moving forward – taking those elements of the past that are still motivating now. Trying to recreate the past will take you down a cul-de-sac. Try it at your peril.

I speak from experience. I’ve tried it. For jeans, for a kids’ chocolate bar, for salad cream – the list goes on. Oh, and Kate Bush? In 1985, Running Up That Hill was a banging track. Go and have a listen now. Still a banging track. It’s not nostalgia. It’s brilliance.

Anna Beynon, strategy director, Anything is Possible

Every generation thinks it invented retro. Marketers need to know how to frame this recurrent behavior to their advantage. In the 00s ‘vintage’ was coined as a new category to create a positive movement around embracing the trends of previous decades. Positivity is key: fond memories, stories from ‘the good old days,’ 80s-themed parties, outfits and hairstyles. In uncertain times that comfort in the known, in what we shared before, is vital for social cohesion.

Generation Z embracing the mid-80s via Stranger Things is interesting: the last pre-internet days. The final moment before we all began living in the permanent ‘now’ of digital. The secret paradox of nostalgia is that it’s not really about a longing for the past, but how we can evolve the now. Sometimes you have to go back in time to find a future that looks more open, positive and full of possibility than our view of it today.

This tells us two things about how to reach gen Z. They grow weary of digital experience, but crave authentic in-person connection. And they want the future to be a better version of what we had before.

Jim Bowes, innovation director at TPXimpact

Tapping in to nostalgia is about taking an edited or curated look at a moment in time and representing that authentically but with a sense of knowing fun. You can’t pretend your audience is a 1980s audience, so breaking the4th wall can offer great results.

This means picking out little details that demonstrate the difference between then and now, while still creating an authentic experience that doesn’t mock what went before. You need to hit notes that appeal to a wide audience, from those that remember it first time around, to those that have no idea. That’s about the narrative being as strong as the context you set it in.

Amy Naughton, client services director at Jaywing

With political turmoil, a cost of living crisis and the backdrop of Covid-19, we’re craving normality: the ability to enjoy experiences, family and friends, or tomorrow without the tempestuous shadow of ‘the world’ hanging over us. Nostalgia isn’t new; every generation looks to the past for comfort in the present.

Even if it’s never been lived in person, the past can feel relatable, and discovering past icons opens gateways for escapism to another time and place. Music especially evokes a time, place and feeling of being where we can self-identify. When you can’t figure out ‘forward’, bind people by looking ‘backward’.

For advertisers, it’s about leveraging that connected feeling. Don’t just pop some neon in your social posts, expecting a facet of your brand that was never iconic to become so now. Take influence from popular culture; use heritage brands; unearth your own classic ads. Find the levers that will collectively connect people with times they remember fondly, not the future that they’re unsure of.

By Sam Anderson

Sourced from The Drum

Sourced from SWAPPS

The digital world is made up of infinite ways to present information and interact with it: social networks, videos, learning platforms and a long etcetera.

One of the most common ways to expose or share information is a written presentation through articles, blogs, frequently asked questions and other information that may be of interest.

Although at first glance this presentation may seem exclusive to the news media, more and more business sites have a news and article section with topics related to their niche.

Thus, thanks to the publication of written content on their website, they can attract visitors, who in turn are potential customers, and provide the Internet community with useful knowledge.

However, managing this content can be a daunting task as it grows daily, and along with it, your needs grow.

For this reason, one of the most common types of platforms on the internet are the CMS – Content Management System – or content management systems.

According to the latest BuiltWith report, more than 73 million pages in the world use one of these systems.

One of the most used and most popular CMS on the market is Drupal.

Drupal, which is written in PHP, is a free and open source CMS and is the engine for government websites, such as the official website of London and various US government websites, media websites such as the BBC and NBC. and many others such as pages of universities and NGOs.

Its popularity lies mainly in three main features:

Flexibility

According to the Drupal website, one of its basic principles is modularity.

Its core is made up of independent modules integrated with each other, which allows the website to be customized depending on the needs of the organization.

You can create different types of content, different levels of user access, different languages, among many other possibilities.

In turn, this flexibility, and the fact that it is open source, allows for thousands of community-created modules to solve common and not-so-common problems without the need to write code.

Performance

Drupal uses a series of cache layers, distributed in the different components of the site, which allows the site to support a large number of simultaneous visits with little effort.

Security

A part of the Drupal development team is dedicated solely and exclusively to security issues.

Thanks to this, it is a reliable CMS, with few known vulnerabilities and a constant flow of updates that prevents sites from being exposed on the web.

drupal characteristics

Thanks to these features, and many more not to mention, Drupal is the best choice for almost any organization that requires a website.

If your organization requires a website:

  • Trustworthy.
  • Flexible.
  • That allows managing different types of users and content.
  • Open source.
  • Scalable.

Drupal will be your best companion.

Sourced from SWAPPS

Sourced from Mediaweek

Follow Me serves as a guide for SMBs looking to translate their stories into creative videos

TikTok has launched Follow Me, a multi-channel global program to help and drive awareness of small-and-medium businesses (SMBs) in Australia by using the platform.

SMB owners wear an endless number of hats and TikTok recognises that many of them have many role to juggle. Follow Me will provide SMBs with the knowledge and understanding they need of the platform to effectively utilise it as a launch pad to supercharge their growth.

The six-week program runs until early August and provides SMBs with resources on how to get started on TikTok as well as tips and insights from existing users on the platform. Follow Me will serve as a guide for SMBs looking to translate their stories into creative videos and build their own community on the platform.

With the platform’s large, multi-layered ecosystem of creators and communities, this program will help SMBs get acquainted with newfound consumers as they discover new brands and share these fresh finds with others.

Resources and Guides made available to SMBs to get started on TikTok

To help SMBs access the resources to kickstart their journey on TikTok, the platform has created a dedicated page that curates different learning roadmaps based on visitors’ goals, in addition to directing SMBs to a six-week email series that will outline the best practices for running their first-ever TikTok campaign as well as integrating their brand’s story into their videos.

This includes directions to set up a free Business Account, access to the Creative Centre for content inspiration, and insights into how TikTok’s Ads Manager and Promotion features can be leveraged to further reinforce campaign outcomes.

SMBs can also go to tutorials from Melbourne-based bakery Goldelucks, where they will be charting their personal journeys on TikTok, on top of providing tips on how to best tap into the power of community and entertainment to win the hearts of consumers online.

Phillip Kuoch, owner and founder of Goldelucks said: “I posted my first video on TikTok about 12 months ago and took me less than 10 minutes to record and edit using the TikTok editing tools.

“The video ended up reaching over 500,000 people and sent through thousands of clicks to our website. TikTok has been a game-changer for my business and can for yours too,” he added.

With Follow Me, businesses can integrate the diverse and creative formats available on TikTok into their marketing strategies to involve, connect, and engage with the massive audience base available on the platform.

Sourced from Mediaweek