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2019 is set to see ecommerce sales increase by 19.5% globally, offering an opportunity to savvy brands who are up to speed on the latest web design trends and developments to drive significant additional market share.

But what do brands need to bear in mind in 2019 to ensure that they continue to deliver relevant standout online design, and therefore sales?

Mobile First

It’s vital to implement mobile first design in 2019. In 2015 mobile searches overtook those on desktop, making mobile search the highest search form worldwide. In accordance with this, Google has changed which sites they index first — they now prioritise mobile sites over those that aren’t mobile friendly.

However, it’s worth bearing in mind that this push toward mobile first design isn’t just based on ranking factors or SEO, the visual result must enhance the user’s experience on the device that they will most likely be searching from.

This focus on mobile first requires a fundamental shift in the way that websites are designed. It used to be that a site would only be created for a desktop or laptop computer and a mobile-friendly or mobile responsive design might be added as well. Today, it’s critical to design the site for the mobile user first, before creating a version that will also standout for those on desktops.

Micro-animations/movement

Using moving micro-animations along with feedback loops – that deliver movement when hovering over an icon – help make websites more usable and engaging. The details of the micro-interactions: the button clicks and the page transitions can greatly improve a user’s experience on your site, meaning they are far more likely to return. It’s this meaningful motion, connecting an action with a reaction, that satisfies a user’s desire for interactivity. And with touch interfaces, especially on small screens, it has never been more important to deliver motion in micro-animations and feedback loops to make the interaction smooth and guide users on their journey to checkout.

Custom and classic fonts

Expect a move back to custom and classic font design – clean but formal – with bigger and bolder typefaces, and a move away from humanist fonts as brands aim to standout against the proliferation of humanist typefaces.

Colour

Bright colours should be used more liberally in 2019 to deliver greater standout. The last two years has seen an explosion of big, bold colour across the internet with an increasing number of brands choosing to use their core packaging brand colours as backing for their graphics, with clashing tones moving away from the edgy start-ups into the mainstream. Those who have embraced arresting colours include The Premier League, Sky and eBay. Though bear in mind a classic font design and bright colours won’t be suitable for all. The choice of font and colours has to be right for the values of the brand and resonate with the audience they are targeting.

Optimise for search

As is always the case, making sure the design of your website is optimised for search algorithms is vital. Developments in web design will be driven by what Google’s constantly evolving search algorithm looks for. To this end, make sure that the content being communicated is relevant to your target audience and written as naturally as possible. Google looks for honest, human generated content. Of course, this must be quality content to encourage others to have weblinks back to your site to aid your SEO efforts. If users want to share your copy this highlights to Google that you are a valuable resource and the reward for your efforts will be an improved organic search ranking.

Speed

With research revealing over half of consumers leave a website if it takes more than three seconds to load, websites must be designed with speed in mind. Also, the faster your site loads the better it will rank in search results, particularly in Google search. This is not to say that websites should be sparse affairs with limited content and imagery for the purposes of speed. With better broadband it’s much easier to have image and content heavy sites that can load quickly. However if you have an app it’s seriously worth considering hosting it on a Progressive Web App (PWA) for speed purposes. A PWA can be launched from a home screen and can be ready in less than a second, often beating native apps in load times.

All brands need to constantly evolve their web design to continue to standout and deliver an engaging experience to their users that generates sales. By recognising and having these six web design points front of mind, brands will be well placed for a profitable 2019 online.

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James Pruden is studio director at Xigen

Sourced from The Drum

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The late 19th Century saw the emergence of packaged goods such as Coca-Cola and Johnnie Walker, with ‘brands’ starting to differentiate themselves from more generic competition.

Fast-forward to today and, over time, such brands have become increasingly about perception and accumulated meaning. Consumers associate brands with a set of emotions or attributes, while brands also create memories. Some household names have become so synonymous with their offerings that they overtake the category almost entirely – think in terms of Sellotape for sticky tape, or Google for search.

The importance of brand becomes particularly acute as the Christmas season hurtles towards us. Branded products vie for attention over their unbranded, and often cheaper, counterparts; especially in an era of austerity.

Sir Charlie Mayfield, chairman of the John Lewis Partnership, has spoken in recent weeks of “the most promotional market we’ve seen in ten years” – yet still it’s rumoured that the retailer will be splashing out to the sum of around £5m for Elton John in its upcoming Christmas campaign. We’re also seeing seasonal expressions of a growing development: the rise of the unbranded economy.

Lidl unveiled a plum and cinnamon gin to rival mulled wine, for instance, and it also launched the Bellarom budget coffee machine, which, at £49.99, will set you back a fraction of a George Clooney-endorsed, Nespresso-branded equivalent, but allows you to use the same coffee pods.

These are just the latest examples of threats to household names in established markets, from challengers offering highly competitive pricing combined with simplicity. They demonstrate that, even at Christmas, when people are willing to spend on a bit of luxury, notions of what consumers most value are shifting.

Modern-day brand value has become even more critical to success in the light of this type of product commoditisation, while an era of transparency can make it even more difficult to justify the price differential between branded and unbranded products.

This has already dawned on retailers, which appreciate that consumers today aren’t willing to pay for ‘frills’ without good reason. And it’s why Tesco recently confirmed plans to launch Jack’s, a discount chain stocking a vastly simplified product range, most of which will be unbranded products carrying the ‘Jack’s’ label. Demonstrating, in the wake of the successful disruption of supermarket retail by Aldi and Lidl, that brand value is connected increasingly in consumer minds with those ideas of convenience, simplicity, and keen pricing – as Amazon well knows.

But there’s also more to it. Transparency and ethics also play a big part. For instance, we’re witnessing significant changes in the beauty sector. People still want luxury but greater clarity, too. Capitalising on this are relatively new brands such as The Ordinary (‘clinical formulations with integrity’), and new cosmetics subscription service Beauty Pie, both of which cut through complexity and aim for greater levels of honesty in telling the story of the technologies and ingredients used in products. And we’re seeing these values of purity and simplicity reflected in the brand’s packaging, similar in one sense to the unbranded products in the sector, but providing strong brand value in terms of information and an ethical or original stance or offer.

We’ll witness this ethical differentiation more this Christmas, and it’s taking on new forms in terms of unexpected brand pairings. Take the fact that Selfridges is selling Iceland own-brand, palm olive-free, mince pies. This might seem an unnatural partnership but the retailers share a commitment to eliminating the use of palm oil and doing their bit to end deforestation. The perceived value of the product is increased because of what it (doesn’t) contain and the ethical approach this reflects.

It’s clear that addressing sustainability and environmental concerns is vital for brands because people are, at best, willing to pay more for an ethical brand, or, at worst, will refuse to buy if a product is perceived as toxic. Recent research found that 90% of millennials would buy from a brand whose social and environmental practices they trust, and 95% of them will recommend that brand to a friend.

Fast fashion retailers are taking notice. Primark and H&M are among those that have adopted sustainability initiatives following demands from consumers. Primark, on its recent launch in Germany, acknowledging that while the market is the home of Aldi and Lidl and loves a bargain more than any other, there’s a need there to build a reputation for high ethical standards, which it has achieved initially through measures such as a poster campaign providing information about its factories and how it sources fabrics.

Providing experiences is the other big factor that will stem the tide of the unbranded economy. This Christmas, The Body Shop, as part of a wider drive to capitalise on the wellness trend, is turning to experience with its ‘Enchanted Forest’ pop-up in East London, aiming to provide a “sensorial journey designed to pamper, inspire and inform”. Guests will be able to book makeovers and massages, and tickets for talks on reducing stress during the festive season.

Initiatives such as the Body Shop’s show that it’s far from inevitable that the age of the brand is over, but also that brand owners must recalibrate the value they’re bringing to people.

Our feelings towards brands are complicated, and so it’s a good idea to establish a shared understanding about how you define your brand and what it means for your business. The ramping up of intensity in the brand battlefield calls for a clear definition of value in this audience age.

Budget airlines know the importance of standing for something, good or bad, with Ryanair’s CMO having spoken frequently about short haul flying being a ‘functional’ rather than an emotional purchase. Some brands can indeed survive by servicing a need rather than creating desire, but the value a brand offers clearly differs depending on the product or service.

A brand is what a potential customer thinks of on hearing your brand name. It might bring a promise of quality, reliability, taste or fun; and it must offer this more so than its unbranded counterparts. Take the runaway success of Fever Tree tonic water which has clearly set out its stall as being about the pursuit of flavour as opposed to the lowest price. Authenticity and a compelling or original band story helps, too.

This Christmas, we will spend billions gorging ourselves on special products and experiences to gift and enjoy ourselves. But we might not always need a brand to affirm our choice or make us feel good. Branding is a wonderful, anthropomorphic thing that has the power to turn an inanimate object into something of intangible desire. It’s just that the formula for desire has changed and if brands don’t get to grips with it, we’ll continue headlong towards ever more aggressive price wars and a largely unbranded economy.

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Sourced from The Drum

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Museums are often perceived as dusty cabinets full of dead and ancient things, especially those institutions you’ve never heard of. You know the ones, the neglected pride of county towns that could play a vital cultural and social role but struggle for funding.

For some, technology is the answer, virtually recreating museums and their contents online, or launching fancy augmented reality smartphone apps that overlay videos of the real world with interactive computer-generated content. We certainly see the potential for such apps to make museums more exciting, especially to young people, and have recently been using them to bring dinosaurs to life.

But sadly our experience suggests visitors just aren’t keen on downloading these apps. So is there another way technology can help revitalise musuems and similar attractions?

We are working on a project called PalaeoGo! that explores how museums and parks can be enhanced by augmented reality, 3D digitisation and new search engines. Our first foray with augmented reality was at White Sands National Monument in New Mexico, US, using a smartphone app called Zappar to support research undertaken there.

Using the phone’s camera to scan a code on a notice board or flyer brings forward a 2D computer-generated image superimposed on the phone’s live camera feed. Users can see a troop of mammoths walk over the horizon with the real landscape behind, or have their selfies taken with a mammoth. We’ve since created our own free app that recreates augmented reality dinosaurs and other extinct reptiles and mammals in 3D, without the need to scan a code.

We deployed the mammoth and a T. rex at various events in 2017 and 2018, allowing visitors to pose for selfies. The tech was embraced enthusiastically, not just by children but by older generations as well. We found the sense of technological wonder coupled with a chance to strike a silly pose with an extinct animal really appealed to the visitors.

Mammoth selfies. Matthew Bennett, Author provided

But when we first deployed the app at a museum, in summer 2018 at the Etches Collection on Dorset’s Jurassic Coast, it challenged our thinking. In fact, it stopped us dead. When we had staff on site to show people what was possible with our own tablets and phones, the technology had an impact and people were excited to see it in action (although they did not always download the app). But no one engaged when we relied on posters and banners to encourage visitors to download and use the app.

We failed at the first step, not due to a lack of interest in the technology or in the 3D dinosaurs deployed, but due to the fundamental reluctance of visitors to download museum apps. We have since found this experience to be shared by others, such as Skybox Museum, who also struggle to get visitors to download their app deployed at their site in Manchester. In fact, the feedback we’ve received so far suggests that simply getting people to download a museum app, rather than a problem with the underlying technology, is the biggest obstacle to its success.

What makes people download apps?

To find out why, we immersed ourselves in a growing body of consumer-based research on smartphone apps. It turns out that the characteristics of an app are less important when it comes to getting people to download it than whether they trust the makers, and that brand loyalty and familiarity help build this trust. We also know that the potential for social interaction and pure enjoyment are more important than the usefulness or educational value of an app. People want to be entertained, engage with others and are wary of potential risks to their phones and personal data.

So when you’re asked to download an app at the doors of a museum, the default position is to decline. It’s a hard sell, especially if you have children in tow. Promoting the app in advance helps but, even if you overcome this reluctance, people still want a guarantee of fun.

Not enough for a download. Matthew Bennett, Author provided

What’s the answer? Games are an obvious possibility. Which regular museum visitor hasn’t seen a horde of children with clipboards on some form of quest or hunt? Promising a fun game is perhaps the key to getting children to try the augmented reality we know can change a museum experience.

The alternative is to make such resources available without an app, and we are exploring this. One solution might be to enable visitors to access it through their phone’s internet browser or via a standard QR code. Another idea we are trialling is to preload the technology onto a tablet hired like an audio guide at a museum’s entrance. As the software doesn’t need downloading it can be more complex, for example using locational technology such as GPS that can prompt the user to activate the device at a given spot and offer content tailored to their visit. But this would make social interaction and downloading those fun-filled selfies harder.

We believe that technology has much to offer the museums of the future. In fact, we would argue it’s essential to their survival. In particular, mixed reality, a form of enhanced augmented reality where real people and objects are displayed in virtual worlds, has some exciting potential to create immersive, engaging and educational content. But for once, the smartphone may not hold the key.

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Professor of Environmental and Geographical Sciences, Bournemouth University

Professor of Data Science, Bournemouth University

Sourced from The Conversation

 

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A recent study on blogging in 2018 shows that the least common blogging tactics are most likely to be successful.

Orbit Media Studio surveyed 1000+ bloggers and published the statistics and trends in a detailed report.

Perhaps the most interesting portion of the study is an analysis of what top bloggers do differently.

Only a minority of bloggers are doing these things, but a majority of those putting in the work report seeing strong results.

Publishing 2000+ Word Articles

Only 18% of those surveyed are publishing articles of 2000 words or more.

Out of those who are publishing 2000+ word article, 42% say it drives strong results.

On average, the length of the typical blog post is 1,151 words

Publish Articles More Than Once Per Week

Just 21% of bloggers in the survey are publishing articles more than once weekly.

Out of those who publish more than once per week, 46% say it drives strong results.

Blogging frequency has been going down over the past 5 years. In 2018 most bloggers are publishing a few times per month.

Spend Over 6 Hours Writing an Article

A small minority of 13% of bloggers are spending 6+ hours on each article.

Out of those putting in 6+ hours per article, 39% report seeing strong results.

Time spent per article is on the rise, but half of all bloggers spend less than 3 hours.

In 2018, the average length of time to write a blog post is 3.5 hours.

Create Their Own Research

Only 25% of those surveyed say they create their own research.

Out of those publishing original research, 58% report seeing strong results.

Bloggers who conduct original research are 2.9x more likely to report “strong results” compared to those who don’t.

Why Are Most Bloggers Not Doing These Things?

The reason why only small percentages of bloggers are doing these things is that it’s difficult, time-consuming, and expensive.

For most bloggers, it’s not feasible to spend over 6 hours writing 2000+ words and conducting original research.

Many bloggers also have day jobs, so in order to accomplish those actions, they would likely have to hire writers, a research team, and maybe even an editor.

However, that may be a worthwhile investment for businesses looking to drive better results with their blogging efforts.

Feature Image Credit: Shutterstock

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Sourced from Search Engine Journal

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Customer experience management (CXM) is the management of customer interactions through each physical and digital touchpoint in order to deliver personalized experiences that drive brand loyalty and increase revenue, according to David Clarke, global chief experience officer at PwC.  Brands accomplish CXM programs through a combination of software, analytics, research and data-management systems. In recent years, several brands have infused CXM with Artificial Intelligence (AI) and machine learning engines that help manage customer data and predict future interactions to allow brands to serve relevant content.

“Customer journeys are either historical or hypothetical,” said Tim Linberg, chief experience officer at Verndale. “We can guide journeys, but we can’t absolutely dictate them. And, moreover, a truly customer-centric organization wouldn’t try to. What we can do, though, is use behavioral data, customer insights and marketing technologies to better understand and optimize every step of that journey. That’s customer experience management.”

Why Does CXM Matter?

Well, that’s simple: it affects your organization’s bottom line. No longer is making good products enough. According to a report released by Forrester earlier this year, the top-performing CXM brands see a direct correlation between good CXM and rising stocks. The top 20 percent of brands in Forrester’s Customer Experience Index (CX Index™) had higher stock price growth and higher total returns than companies drawn from the bottom 20 percent, according to Forrester researchers.

Further, according to the “Customer Experience Optimization Report” by Econsultancy and Ensighten, 96 percent of company marketers and agency pundits consider customer experience optimization somewhat important or critical. Also, 94 percent of marketers and 79 percent of agency respondents said that higher engagement and conversion rates are among the many benefits of CX optimization.

The future will still be about good CX. According to the 2017 Gartner Customer Experience in Marketing Survey released earlier this year, 81 percent say that in two years they expect to be competing mostly or completely on the basis of CX. And further, PwC’s latest Digital IQ report found that 65 percent of respondents see CX as critical to advancing business performance, and 70 percent see it as crucial to achieving digital transformation.

How CXM Software Helps

A strong CXM program is only as good as the software behind it. Brands need to collect, track, manage, organize, analyze, personalize and execute relevant interactions with customers and prospects and can do this primarily through CXM software. Capterra, a product review site, provides reviews of nearly 300 CXM software platforms.

CXM software can also incorporate systems like CRM, web content management, personalization engines, web analytics and most platforms within the digital experience platform ecosystem. According to Tech Target, CXM software falls into a few buckets that include:

Right CXM Tools for the Right Prospect and Customer

“Every customer, brand and campaign are unique,” ​said Josh Martin, senior director of product marketing for Perfect Sense. “Therefore, delivering a good experience requires tools that allow companies to deliver the right content in the right context at the right time.” Companies, he said, must first understand what customers they want to target. “This usually manifests itself as journey mapping,” Martin added, “and allows content creators, marketing teams, product managers, etc. to create a personalized experience that delivers value to their users.”

Having the right tools — instrumented correctly — is more important than having a lot of tools, Martin added. “A great customer experience,” he said, “allows a brand to meet customer needs and be seen as helpful. To deliver this type of personalized experience across all channels, languages and content types, requires various marketing solutions. At the core is CRM, CMS and marketing automation. In the future, artificial intelligence will help drive content and experience optimization.”

How do you bring good CX to life? By making connections, according to Clarke. Connect goals, POVs, responsibilities and ideas as they flow through the organization, according to Clarke. Connect cross-department teams and budgets to share in the commitment. Connect associate, customer and partner journeys. Connect systems and technologies to provide a platform for iteration, he added.

Technology Does Not Define CXM Strategy

To effectively manage CX, brands should not get distracted by newly available technology, according to PwC’s Clarke. “Imagine your ideal CX: don’t let technology define it,” Clarke said. “Visualize all touch points across the digital and physical world. It is most important to ensure that you are providing customers with what they need, when they need it the most.” This may mean deploying chatbot-based customer service, and other times it may mean reducing the number of clicks to get to purchase.

Brands should be thinking about democratizing CX. “CXM,” Clarke added, “isn’t an out-of-the-box solution. Great customer experiences are owned by the C-Suite and only happen through a matrix of co-dependent connections.” It’s not just on the marketing department to execute CXM. And it’s not just about using a CRM. “It should be on the agenda across functions,” Clarke said. “Having the customer in mind even when thinking of back-office system functionality has an effect on the customer. Don’t silo the responsibility. Everyone affects CX.”

Winning CX Examples

CXM is worthless without executing on good experiences for customers and prospects — and seeing more money for your brand’s bottom line. Here are a few resources that include examples of excellent CX:

Related Article: Customer Experience Measurement: Back to Basics

Putting the Customer First

In conclusion, a good CXM program leads to a CX that is consistent across channels, frictionless and valuable to the consumer, according to Verndale’s Linberg. “The promise of CXM for marketers is the ability to purposely move from ‘ready fire aim’ acquisition and retention tactics to a ‘ready aim fire’ approach that puts the customer first. This move towards true one-to-one marketing is enabled through technologies that unify customer data, and leverage artificial intelligence and machine learning to drive personalization at scale.”

Feature Image Credit: Shutterstock

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Sourced from CMS WiRE

By Thomas Griffin

By using AI, marketers are able to define a clear target audience, target ads to the appropriate consumer and create a video marketing strategy that’s sure to result in increased ROI. If you’re looking to boost your video marketing using AI, here are three ways to get started.

With technology booming by the second, it’s no secret that artificial intelligence (AI) is shaping the way we market products and services. It can help you tailor your content to create targeted ad campaigns, improve your business’s return on investment (ROI), and create an interactive environment between technology and consumer.

So it’s no wonder that 60 percent of marketers said they plan on using artificial intelligence in their content marketing strategy for the upcoming year, according to BrightEdge. That number is expected to rise over the next few years.

AI allows businesses to better understand their customers so they can market to them more efficiently and personally. And what’s more personal than video? According to WyzOwl, 81 percent of businesses now use video in their content marketing strategies. It’s become essential in connecting to the people on the other side of the screen.

By using AI, marketers are able to define a clear target audience, target ads to the appropriate consumer and create a video marketing strategy that’s sure to result in increased ROI.

If you’re looking to boost your video marketing using AI, here are three ways to get started.

1. Improve personalization.

Consumers will no longer stand for a one-size-fits-all experience. With increased technology, users expect to watch video content that’s best suited to their interests and wants.

Every day over 5 billion videos are watched on YouTube. It’s become one of the best platforms to connect with consumers because of their avid interest in video over other mediums such as text.

Because users want a more personal online experience, you can use AI to give it to them. Personalized marketing brings higher levels of engagement and interaction between businesses and consumers, and shows the consumer that you know what they’re looking for. This gives you a higher chance of converting these customers who feel you’re relating to them on a closer level.

You can use video to send personalized messages to your customers, offer them discounts on their favorite items or services, and create an emotional connection that will make them feel personally tied to your brand.

2. Show video ads relevant to the consumer.

How many times have you been forced to sit through an ad you didn’t know or care anything about? With AI, that won’t be a problem in the future.

A fast way to lose a user’s attention is to bombard them with advertisements completely irrelevant to their interests and lifestyle. They’re more likely to react positively to video ads if they’re tailored to their needs based on their search history, page clicks, and shopping behavior.

Tubular Insights found that 73 percent of consumers are more likely to purchase a product after watching a video that talks about it. This is essentially what ads do. If consumers have to watch them anyway, they might as well see products and services they’d actually use.

AI uses its advanced technology to show users videos relevant to their interests. The more it’s utilized in video marketing strategies, the better experiences users will have because they won’t feel bombarded by products and services they don’t want.

3. Suggest related and recommended videos.

It’s still unknown what exact algorithms YouTube uses to show suggested videos. But what is known is that this function proves highly beneficial for businesses that use them, and the amount of likes, shares, and watch time factors into the equation.

AI uses content you’ve already searched and watched to bring you suggested videos it thinks you’d enjoy. Recommended videos increase the time a viewer watches your content and content similar to it, allowing for a higher chance of conversion. It also continues their engagement and willingness to interact with a brand once they have a better idea of what it’s about.

Video is one of the best methods of getting to know your consumers and figuring out what they’re interested in and what they’re willing to spend time on. The best way to get your videos noticed is to use SEO everywhere: in the title, tags, and description. Stick to your keywords and use long-tail keywords when possible.

Wrapping up

AI is changing the way we do marketing, especially video marketing. This can bring consumer and business closer together, tailor content more specifically, and engage with users in a more personal way. It gives marketers a clearer path to connect with their target audience and craft video content that speaks to them and turns them into conversions.

Featured Image credit: alexdndz/Shutterstock

By Thomas Griffin

I’m president and CTO of OptinMonster, a powerful lead generation tool that’s installed in over 700,000 websites.

Sourced from business.com

Sourced from Forbes

Many professionals spend their daily commutes and downtime listening to podcasts of their interests — from entertainment to industry-specific shows.

Capitalizing on this growing trend can be a great way to market your business. However, you don’t want your show to come across as too promotional. Below, eight Forbes Agency Council members explain how to stay on-brand while offering valuable content that keeps your audience craving more.

1. Make It Advice And Knowledge-Driven

The goal is not to say what you do. Just talk about what you know. The more you share your knowledge, the more you’ll get out of it. If you are simply talking about your services and how awesome you are, it will be seen as promotional instead of advice-driven. If you show that you know what you are talking about, it is worth so much more than self-promotion. – Jonathan LabergeReptile

2. Put Your Audience’s Interests First

Consider your target audience and deliver useful information. Make sure topics are relevant and timely. Be willing to give away some of your “secret sauce” in your podcast. Pushing your brand agenda should be a secondary goal. – Suzanne RosnowskiRelevance International

3. Treat It As A Thought Leadership Activity

The purpose of your podcast should be to educate your audience — and that is it. Think of it as a thought leadership activity such as a panel discussion at an industry event, keynote or TED Talk. If youraudience is interested in what you have to say, they will begin following you. – Lisa AlloccaRed Javelin Communications

4. Tell Other People’s Stories

Our agency just launched a podcast dedicated to uncovering the ins and outs of the client and agency relationship dynamic. The key is to home in on the interesting stories of your guests. That’s why people listen. They don’t want to hear about the host, they want to learn more about the person on the other side of the mic. Uncover the gems that haven’t already been reported on. – Ashley WaltersEmpower

5. Use The 80/20 Rule

Never forget your audience. Step back and think about what they want to hear, not what you want to tell them. You can even compare this to social media marketing. If you want to keep your consumers engaged, only 20% of your content should be directly promoting your company, while the other 80% should inform and entertain your audience. – Lisa Arledge PowellMediaSource

6. Tell Parallel Stories That Tie Into Your Brand’s Mission

Build your brand promises into the podcast content. For instance, if your company’s primary cause — outside of selling what you sell — is the environment, tell stories related to conservation, energy efficiency, preserving wild areas, etc. You can reinforce what you’re about and what may make you more appealing to a large part of the audience without promoting your products. – Scott GreggoryMadAveGroup

7. Focus On The Problem You Solve

When targeting professionals, you need to learn how to sell without selling. You need to respect their level of intelligence and understand that they can quickly spot someone selling to them and will immediately tune out. Podcast about what problem you can solve or tell a story about how your product or service helped a customer. Make it relational and the good story will lead them to find you. – Amy JuersEdge Legal Marketing

8. Fulfill A Universal Desire

Humans are motivated by four core desires: First, connect with each other. Second, provide structure. Third, leave a mark. Fourth, a yearn for paradise. Identify the desire your podcast can fulfill for listeners and build a persona that humanizes it for them. Show up consistently and feed your audience with content that offers insight and inspiration. – Katie Schibler ConnKSA Marketing + Partnerships

Sourced from Forbes

By Robert Nelson

Industry and educators are agreed: The world needs creativity. There is interest in the field, lots of urging but remarkably little action. Everyone is a bit scared of what to do next. On the question of creativity and imagination, they are mostly uncreative and unimaginative.

Some of the paralysis arises because you can’t easily define . It resists the measurement and strategies that we’re familiar with. Indisposed by the simultaneous vagueness and sublimity of creative processes, educators seek artificial ways to channel imaginative activity into templates that end up compromising the very creativity they celebrate.

For example, creativity is often reduced to problem-solving. To be sure, you need imagination to solve many curly problems and creativity is arguably part of what it takes. But is far from the whole of creativity; and if you focus creative thinking uniquely on problems and solutions, you encourage a mechanistic view—all about scoping and then pin-pointing the best fit among options.

It might be satisfying to create models for such analytical processes but they distort the natural, wayward flux of imaginative thinking. Often, it is not about solving a problem but seeing a problem that no one else has identified. Often, the point of departure is a personal wish for something to be true or worth arguing or capable of making a poetic splash, whereupon the mind goes into imaginative overdrive to develop a robust theory that has never been proposed before.

For teaching purposes, problems are an anxious place to cultivate creativity. If you think of anyone coming up with an idea—a new song, a witty way of denouncing a politician, a dance step, a joke—it isn’t necessarily about a problem but rather a blissful opportunity for the mind to exercise its autonomy, that magical power to concatenate images freely and to see within them a bristling expression of something intelligent.

That’s the motive behind what scholars now call “Big C Creativity”: i.e. your Bach or Darwin or Freud who comes up with a major original contribution to culture or science. But the same is true of everyday “small C creativity” that isn’t specifically problem-based.

Relishing the independence of the mind is the basis for naturally imaginative activity, like humour, repartee, a gestural impulse or theatrical intuition, a satire that extrapolates someone’s behaviour or produces a poignant character insight.

A dull taming

Our way of democratising creativity is not to see it in inherently imaginative spontaneity but to identify it with instrumental strategising. We tame creativity by making it dull. Our way of honing the faculty is by making it goal-oriented and compliant to a purpose that can be managed and assessed.

Alas, when we make creativity artificially responsible to a goal, we collapse it with prudent decision-making, whereupon it no longer transcends familiar frameworks toward an unknown fertility.

We pin creativity to logical intelligence as opposed to fantasy, that somewhat messy generation of figments out of whose chaos the mind can see a brilliant rhyme, a metaphor, a hilarious skip or roll of the shoulders, an outrageous pun, a thought about why peacocks have such a , a reason why bread goes stale or an astonishing pattern in numbers arising from a formula.

Because creativity in essence is somewhat irresponsible, it isn’t easy to locate in syllabus and impossible to teach in a culture of learning outcomes. Learning outcomes are statements of what the student will gain from the subject or unit that you’re teaching. Internationally and across the tertiary system, they take the form of: “On successful completion of this subject, you will be able to …” Everything that is taught should then support the outcomes and all assessment should allow the students to demonstrate that they have met them.

After a lengthy historical study, I have concluded that our contemporary education systematically trashes creativity and unwittingly punishes students for exercising their imagination. The structural basis for this passive hostility to the imagination is the grid of learning outcomes in alignment with delivery and assessment.

It might always be impossible to teach creativity but the least we can do for our students is make education a safe place for imagination. Our academies are a long way from that haven and I see little encouraging in the apologias for creativity that the literature now spawns.

My contention is that learning outcomes are only good for uncreative study. For education to cultivate creativity and imagination, we need to stop asking students anxiously to follow demonstrable proofs of learning for which is a liability.

Feature Image: We pin creativity to logical intelligence as opposed to fantasy. Credit: Shutterstock 

Explore further: The secret to creativity – according to science

By Robert Nelson

Sourced from PHYS.ORG

By Pooja Singh

In today’s social media era, video content draws more eyeballs than written text, and it’s not surprising why. If made well, a video can tell a long story in a minute, it’s more engaging, more memorable and hence, drives more traffic.

And making videos is not a difficult task, considering the widespread use of smartphones and cameras. The trick, however, is to create one that is as compelling as it is entertaining, especially when it comes to accomplishing marketing goals.

For any business, having a marketing video could be a game-changer, for if it is good there’s a high possibility that the viewers will turn into customers. Founders understand this well, and hence, many pump in a lot of money in creating such videos.

“But you don’t really have to,” says Mike Pritchett, the CEO of Shootsta, a video tech startup that has offices in the US, UK, Singapore and Australia, and boasts of high-profile clients like Qantas, Coles, Downer Group, AstraZeneca and Red Cross Australia .

In this video, Pritchett shares how to create a compelling, entertaining and authentic video without investing too much money.

By Pooja Singh

Features Editor, Entrepreneur APAC

Sourced from Entrepreneur

You don’t need to outspend your competition. You just need to out-think and out-work them.

Do your products sell themselves?

Having a great product is essential, but that alone isn’t enough to make your startup successful. Aside from your fantastic product, you’ll also need a stellar marketing strategy to grow your startup. But for many entrepreneurs, it’s simply not realistic to spend a lot of money to acquire new business.

Instead, consider a few of these cost-effective marketing strategies that can help generate early successes.

Affiliate marketing.

Affiliate marketing is the most cost-effective marketing strategy that works. I believe all businesses — regardless of size — should adopt referral, or affiliate, marketing. I’ve used it with a good deal of success and put it to work in all my online businesses.

Here’s how it works: Encourage people to recommend your products to others, and pay a commission only when someone purchases your products through those referrals.

Start by setting up an affiliate program though networks such as ShareASale or ImpactRadius. You then can promote your affiliate program by featuring it prominently on your website and inviting customers to join the program. Additionally, you can choose the right reward structure — one that’s compelling enough for your network’s members to engage.

Email outreach also can serve as an efficient tool when communicating with influencers:

  • Create a list of influencers and experts in your industry,
  • Send an outreach email requesting they try your product for free, and
  • Explain the monetary rewards they could earn by referring a user.
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