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By Can Ozcer

With the launch of GA4, Google has put in place its biggest change to analytics in the company’s 21-year history. The new system unifies the measurement of apps and websites and is intended to provide marketers with a far more detailed understanding of their campaigns.

As it is set to replace the older version of Google Analytics, digital marketers should develop a plan now for fully implementing it. Here are six things you need to know about the new system.

1. It is built for the mobile-first era

Google Analytics has been around for 21 years and was built with desktop websites in mind. But in today’s mobile-first environment, the insights we need are different. Apps have been the catalyst to transform how we consume information on mobile by providing brands with controlled content environments. GA4 combines data from the two sources into a single suite. Although this was possible before, GA4 has introduced a new framework to make this far more practical and intuitive. This enables us to glean richer insights with customers behaving very differently across apps and websites.

2. It’s not just about app and web measurement

Google’s new platform was initially named App+Web. However, the new system isn’t just about analysing data from mobile apps and websites in one screen. GA4 will become the new version of Google Analytics. However the new product has different and more advanced capabilities than Universal Analytics. It uses machine learning based automated insights, new report types and improved data sampling behaviour to provide actionable insights. This will enable practitioners to develop more sophisticated and personalised customer experiences and journeys. This will also apply even if they are just focusing on website data.

3. Events are the new building block

The old product was based on the idea that people have ‘sessions’ and ‘page views’. This was behaviour compatible with a web and content-focused approach. GA4 takes a radically different approach, looking at user behaviour through a different lens. It replaces page views and sessions with a building block called an ‘event’. This could refer to a variety of different behaviours. It could still be a ‘page view’ to understand how people consume content. However it could also be people completing a specific series of actions, like a funnel. Therefore, it is more suited to the way modern brands want to engage with their customers. It represents a fundamental change in the framework of how we measure people doing things.

4. It enables more advanced personalisation

The platform can be coupled with other Google products including the Google Marketing Platform, Google Ads and its personalisation platform – Google Optimize. This will enable marketers to glean new machine learning led insights about individual behaviour. Currently, Google Analytics based audiences in Optimize take several minutes to be processed and calculated. The new data model enables this in a matter of seconds. Additionally previously challenging analyses, for example segment overlaps or user journey pathing, can now be built in a matter of minutes thanks to the new Analysis section of the platform. GA4 also means better calculation of audiences and the ability to serve ads to these audiences at a cross-device and cross-platform (web & app) setting. This is of course provided that the advertisers have the required consent on multiple devices.

5. Don’t delete your old analytics yet…

Despite its potential, it is important to work with the right experts to unlock the system’s potential. Part of this is setting up the right parameters. Like with any new system, upgrades are occurring each quarter which are then being refined and improved as result of user feedback. It is critical to manage expectations as to what can be achieved. Although GA4 is a massive step in the right direction, there are some features missing that exist in Universal Analytics. This includes important marketing analytics functions such as multi-channel funnels and data-driven attribution. Therefore you should retain access to the old Universal Analytics and GA4. This will be crucial for year on year reports for a holiday season comparison for example.

6. It presents an improved suite of privacy & consent options

There have been significant changes to privacy regulations and more importantly, the public’s awareness of how their data is used, since the inception of Google Analytics 21 ago. Google is working on a new suite of features to ensure compliance with modern privacy regulations that will be applicable to GA4. This ranges from region-specific audience personalisation settings to their new Consent Mode product. We can expect GA4 to receive continuous improvements on this front.

By engaging with the platform now, digital marketers can get a head start on competitors by truly realising its potential. With GA4 set to become the mainstream Google Analytics platform in 2021 there is no time to waste.

By Can Ozcer

Can Ozcer, head of analytics and insight, UK at Fifty-five London.

Sourced from The Drum

OpenAI’s latest reported change being considered to ChatGPT is drawing a wide-range of strong reactions from users.

The ever-evolving world of artificial intelligence features frequent updates to tools, often including new models and features. However, the latest chatter surrounding the biggest name in AI is a potential change that would almost certainly spark immense user pushback. While OpenAI has rolled out several updates to ChatGPT and most recently launched their new browser ChatGPT Atlas, the latest reported change being considered has all the makings of a financial decision.

Although streaming giants such as Netflix, Hulu and Amazon Prime Video land in a somewhat different area of the technology landscape, they may soon have something in common with ChatGPT—ads.

OpenAI Reportedly Considering Bold Change to ChatGPT by Integrating Ads

The ChatGPT application appears on a smartphone screen in this photo illustration in Athens, Greece, on October 2, 2025. (Photo Illustration by Nikolas Kokovlis/NurPhoto via Getty Images)

Although nothing has been confirmed yet, The Information reportedly stated that OpenAI is considering integrating advertisements into ChatGPT. The report, as Culture Crave revealed, also says that the company is exploring the possibility of basing the ads shown on ChatGPT on user chat memory.

It’d be a major move, and one that would likely lead to pushback from a large share of ChatGPT users. However, it’s unclear whether users who pay for a higher-tier AI tool would be excluded from seeing advertisements. If that were the case, it would avoid at least some of the general pushback against the possible move.

It sounds as though the idea is still in its early stages at OpenAI, but as we’ve seen in the world of artificial intelligence, things can move quickly. Regardless of whether it happens or not, the responses to the report poured in, and it’s fair to say they didn’t include much positivity.

ChatGPT Users & Others React to OpenAI Possibly Integrating Advertisements

Although the negative comments far outweighed the positive regarding the news, there was a fair mixture of comedy as well. In some cases, the comedic reactions prompted real questions about how OpenAI would roll out these ads.

“Imagine if the AI responded like in ads: ‘Great question! But before I answer, let me tell you about today’s sponsor – NordVPN,’” one user wrote.

Among the several noteworthy responses that poured in, a few key takeaways included:

  • Opinions that this will hurt the brand
  • Possibilities of a subscription fee to avoid the advertisements
  • Frustration over the inability to use many types of technology without ads
  • Pushback stating that if the ads were integrated into paid ChatGPT subscriptions, some would cancel their accounts

While this is comical to consider, it would also be a legitimate worst-case scenario for users. However, it’s hard to envision OpenAI choosing this path for integrating ads into ChatGPT, a tool that prides itself, at least in part, on speed.

Another user responded jokingly, pointing to ChatGPT monetizing their “late-night rants about cat conspiracy theories.”

“Oh, brilliant! Now ChatGPT can monetize my late-night rants about cat conspiracy theories with perfectly timed cat food ads. Truly living the dream in this brave new ad-infested world!”

The possible move from OpenAI also sparked confusion among users about why they’d even consider it over continuing to build something bigger.

“Why don’t they just focus on building superintelligence? It’s way bigger than ads, lmao, and it’s not like they’ll run out of funding anytime soon,” said one user.

“Because as we all know, putting ads on stuff doesn’t immediately tank anything in lieu of an ad-less version,” replied another user. “After putting ads on it they’ll bring out a small subscription fee to remove them. Make everything worse, charge to restore it.”

Others raised concerns about OpenAI using chat history for the ads.

“Using our chat history for advertisements is absurd. This is essentially the quickest way to discourage people from using ChatGPT,” read another reply.

Regardless of what aspect of the possibility that ads could be integrated into ChatGPT they were most concerned with, it appears that the feeling is mostly a widespread consensus.

Feature image credit: Mateusz Slodkowski/SOPA Images/LightRocket via Getty Images

By Jeff Smith

Jeff Smith is a trending news writer for Men’s Journal with a background in editorial, writing, social media marketing and graphic design.

Sourced from Men’s Journal

 

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Shocking ads that actually worked.

Controversial brands, campaigns or rebrands tend be the ones we remember. We’re all still talking about Cracker Barrel and Jaguar after all. But what happens when the controversy works in a brand’s favour?

What about when a brand does something so bold is ends up skewing public opinion towards it?

01. Nike – Dream Crazy

‘Dream Crazy’ – Colin Kaepernick Nike Ad 2019 – YouTube'Dream Crazy' - Colin Kaepernick Nike Ad 2019 - YouTube

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American football star Colin Kaepernick taking the knee at an NFL game in protest at police brutality was a landmark political event of the 2010s. And to reflect this growing movement, Nike released Dream Crazy, with the slogan ‘Believe in something, even if it means sacrificing everything’ and Kaepernick as its star.

Because of Kaepernick’s political affiliations, the ad was seen by some as anti-American, and protests soon erupted with the hashtag #JustBurnIt seeing people burn their shoes.

However, this turned out not to be the disaster some predicted, as Nike’s online sales surged by 31 per cent.

“Nike understood that controversy can clarify a brand’s identity,” says Patrick. “They didn’t chase everyone’s approval; instead, they strengthened their bond with those who shared their values.”

This spot made it into our best adverts of the 2010s roundup.

02. Protein World – Are you Beach Body Ready?

Are you beach body ready billboard with woman in yellow bikini on it(Image credit: Protein World)

In 2015, everyone was talking about this billboard. Not because it was one of the best billboards around, but because of its controversial message ‘Are you beach body ready?’ paired with an image of a woman in a bikini.

The advert was accused of promoting unrealistic beauty standards and ads were vandalised and penalised across England’s capital.

But… the outrage drove awareness, and Protein World reported profits of around £1 million from a £250,000 spend.

“While the message was tone-deaf, the conversation it started dominated headlines,” says Patrick. “Controversy multiplied Protein World’s exposure at a fraction of the cost of traditional advertising.”

03. Benetton – Unhate

UNHATE Campaign by Benetton – The Film – YouTubeUNHATE Campaign by Benetton - The Film - YouTube

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Benetton is no stranger to controversial ads but its 2011 Unhate campaign, which showed world leaders kissing (including the Pope) took things to another level. The Vatican condemned it, governments demanded its removal, and some citizens tore down posters.

Benetton refused to apologise, and the campaign ended up winning a Cannes Lions award. The brand’s stance reinforced its identity as a provocateur unafraid to challenge global politics through art.

04. Pot Noodle – Nothing Satisfies like Pot Noodle

Nothing Satisfies Like Pot Noodle – YouTubeNothing Satisfies Like Pot Noodle - YouTube

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Last year, a UK commercial for Pot Noodle caused a wave of disgust to sweep the nation. It featured an exaggerated slurp noise that caused many to cringe/mute their TVs.

People complained and the brand responded with a tongue-in-cheek “apology” campaign and a quieter version of the ad.

“Humour can disarm outrage. Pot Noodle leaned into the criticism rather than retreating, and the controversy boosted engagement massively,” says Patrick.

05. Burger King – Whopper Neutrality

Whopper Neutrality | Burger King – YouTubeWhopper Neutrality | Burger King - YouTube

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Burger King isn’t exactly known for making huge political statements, but its Whopper Neutrality advert took on the thorny issue of net neutrality. In the ad, customers were told they needed to pay extra to get their Whopper faster, mimicking what internet slowdowns could look like without regulation.

The concept was divisive but the brand racked up over 4.6 million YouTube views and 127k likes.

“Burger King showed that controversy doesn’t always need to offend; it can challenge,” says Patrick. “It’s a fantastic example of how good advertising can translate a complex policy issue into something everyone can understand.

06. Gillette – The Best Men Can Be

Commercial Ads 2019 – Gillete – The best men can be – YouTubeCommercial Ads 2019 - Gillete - The best men can be - YouTube

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In 2019, Gillette took on toxic masculinity with its The Best Men Can Be campaign. Its advert showed men challenging behaviours of other men and standing together.

While some viewed the ad as progressive, others found it patronising.

But in terms of numbers, the ad was a success, racking up more than 30 million views. “Gillette reframed its heritage slogan for a new cultural moment, expanding the brand’s appeal among socially conscious millennials,” says Patrick.

07. Poo-Pourri – Girls Don’t Poop

Girls Don’t Poop – PooPourri.com – YouTubeGirls Don't Poop - PooPourri.com - YouTube

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It’s not easy to market a toilet spray, but Poo-Pourri won audiences by embracing blunt humour.

Its viral video featured a well-dressed woman candidly discussing “dropping the motherload.” The brand got over 40 million YouTube views and became a household name overnight.

“Humour, honesty, and the willingness to say what others won’t became the winning formula,” says Patrick. “Poo-Pourri proved that relatability beats refinement when talking about awkward products.”

08. Budweiser – Born the Hard Way

Budweiser Born the Hard Way 720p – YouTubeBudweiser Born the Hard Way 720p - YouTube

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During heated political debate over immigration, Budweiser aired a Super Bowl ad chronicling its founder’s immigrant journey. Some saw it as a subtle critique of travel bans; others viewed it as a patriotic reminder of the American dream.

The ad went viral with over 21 million views in three days.

“Budweiser reminded Americans that every brand has a story rooted in human ambition; the message resonated because it felt real and sincere, not opportunistic,” says Patrick.

Feature image credit: PooPourri.com

By 

Rosie Hilder is Creative Bloq’s Deputy Editor. After beginning her career in journalism in Argentina – where she worked as Deputy Editor of Time Out Buenos Aires – she moved back to the UK and joined Future Plc in 2016. Since then, she’s worked as Operations Editor on magazines including Computer Arts, 3D World and Paint & Draw and Mac|Life. In 2018, she joined Creative Bloq, where she now assists with the daily management of the site, including growing the site’s reach, getting involved in events, such as judging the Brand Impact Awards, and helping make sure our content serves the reader as best it can.

Sourced from CREATIVE BLOQ

By Ian Shepherd

When James Watt talks about advertising, he sounds less like the founder of billion dollar beer brand BrewDog and more like a man ready to take on a trillion-dollar industry.

“Advertising hasn’t really evolved in a century,” he says. “It’s still this one-to-many model, brands spending huge amounts of money to get exposure and hoping something sticks. But we see between 4,000 and 10,000 ads a day now. The more we see, the less impact they have.”

Watt’s new venture, Social Tip, launched just 14 weeks ago, is his attempt to rewrite that playbook. Instead of paying influencers or pouring more money into digital ads, Social Tip turns everyday customers into brand advocates and pays them cash when they post about the products they genuinely love.

It’s a simple but radical idea. And one that might hint at where the future of advertising is headed.

From Beer To Brand Democracy

After 17 years growing BrewDog into one of the UK’s most recognizable consumer brands, Watt says he wanted to build something that redefines how marketing works.

“I love building businesses,” he says. “But I’m even more passionate about marketing and community. Peer-to-peer influence is where the future of that lives.”

The irony, he adds with a grin, is that his wife is an influencer. “So I’ve launched a company that, if successful, might just put her out of a job.”

Social Tip’s model is disarmingly simple. When a user buys from one of the platform’s 350 partner brands — including Unilever, HelloFresh, MyProtein, and Marks & Spencer — they can share a post about the product on TikTok or Instagram. Social Tip’s algorithm analyses reach, engagement and content quality, then pays users an average of £5.60 ($7.50) per post directly into their account.

Brands, meanwhile, gain a steady stream of authentic user-generated content (UGC) and measurable exposure. “We’re seeing CPMs of about $7,” Watt says. “Traditional influencer campaigns are five times this. So it’s massively more efficient and the money goes back to customers, not platforms.”

Authenticity Over Influence

At the core of Watt’s thesis is a belief that authenticity has become the rarest currency in marketing.

“If you’ve got 200 followers and a private Instagram account, that’s fine,” he says. “If you share something that fits naturally into your life, that’s where the magic happens.”

The platform’s user base has grown to 50,000 in just a few months. Some have hundreds of followers; others have hundreds of thousands. The common denominator is genuine enthusiasm.

His favourite example isn’t a multinational brand but a neighbourhood café. “There’s a small place in my village called Coffee Apothecary,” he says. “They put £200 into their Social Tip account, and suddenly the whole community was posting about them. It works for huge global brands and tiny independents alike.”

The vision, Watt says, is to make having a Social Tip presence as fundamental to a brand as having an Instagram page. “Ten years ago, Instagram was a competitive advantage,” he says. “Now it’s table stakes. I want Social Tip to be the same.”

A Change In Consumer Trust

Social Tip’s timing is deliberate. Consumers are tuning out traditional ads, and marketers are struggling to keep pace with fragmented attention.

Kantar’s Media Reactions 2024 study found that people trust peer recommendations and word-of-mouth far more than social-media or streaming ads. Meanwhile, Nielsen’s 2024 Annual Marketing Report revealed that while 72 percent of marketers expect higher ad budgets this year, only 38 percent measure their digital and traditional channels together, a clear sign that legacy models aren’t keeping up with behaviour.

“Community is the new media,” Watt says. “People don’t trust ads. They don’t trust influencers. They trust people they know. Social Tip takes that timeless truth and makes it scalable.”

He’s careful, though, to position the company as a complement for traditional marketing. “We’re not the hero in any Social Tip story,” he says. “The hero is the customer and the brand. We’re just the connection.”

Early Results And Expansion Plans

Since its launch, Social Tip has paid out over £150,000 ($201,000) to users and partnered with hundreds of consumer brands. The company recently began testing in the U.S., starting with 10 businesses and 500 users, with plans to scale rapidly in 2025.

Watt admits that building a new model comes with challenges. “Any startup is hard, and disruption never comes easy,” he says. “But the early signs are phenomenal.. real engagement, real ROI, real excitement.”

He also sees the platform as part of a wider movement toward shared value in marketing. “We want to shorten the bond between brands and customers,” he says. “If you love a brand and you talk about it, that brand should share some of its value back with you. That’s the future.”

Expert Take: What This Means For Marketers

As someone who studies the evolution of the creator economy, what strikes me about Social Tip is how it reframes influence as infrastructure, not entertainment. We’ve spent years optimizing for followers and reach; now the real opportunity lies in community credibility and authentic micro-advocacy.

The next wave of marketing innovation will come from building systems that let brand love scale organically. In a fragmented world, trust is the true growth channel.

The Bottom Line

Advertising as we know it is evolving. In a world oversaturated with content and skepticism, the most powerful voices will be the ones with the most authenticity.

As Watt puts it, “If you can make customers feel like partners, not targets, that’s when marketing really works.”

And if Social Tip is right, the future of advertising might belong to regular people, posting about what they love.

This article is based on an interview with James Watt from my podcast, The Business of Creators.

Feature image credit: Getty

By Ian Shepherd

Find Ian Shepherd on LinkedIn and X. Visit Ian’s website.

Sourced from Forbes

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One last debacle for the messiest rebrand of the decade.

The fact that people still refer to Elon Musk‘s social media platform as ‘X, formerly known as Twitter’ over two years later perhaps isn’t a sign of a brilliantly successful rebrand. Back in 2023, we called Twitter’s X-orcism a “masterclass in how to destroy a brand overnight”.

But perhaps one of the main reasons for the bird name sticking around is that the URL, twitter.com never went away. Until now. X has finally announced that is doing away with the original domain – and right now it’s redirecting to X.com. But like every aspect of this cursed rebrand, it hasn’t gone smoothly.

Twitter logo before and after - a blue bird and a white 'x' on black

Twitter (left) is finally no more (Image credit: Twitter)

The changing of the URL has proven messy for those using a security key for two-factor authentication, with many finding themselves locked out of their account. In a statement, X asked users to re-enrol their devices – but the tweet (yes, I’m still calling it a tweet) has received hundreds of comments from users complaining that they can no longer access their accounts.

It seems X’s commitment to remaining the decade’s messiest (and slowest) rebrand is unwavering. From constant logo tweaks to algorithm problems, plus the ongoing debacle of giving Verified badges to anyone willing to pay for the privilege, the whole enterprise has given rise to a catalogue of errors.

So while the death of the Twitter URL might seem like the final nail in the coffin for one of the 2010s’ most iconic online brands, knowing the way this rebrand has been playing out, it’ll probably be back tomorrow.

Feature image credit: Twitter / X

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Daniel John is Design Editor at Creative Bloq. He reports on the worlds of design, branding and lifestyle tech, and has covered several industry events including Milan Design Week, OFFF Barcelona and Adobe Max in Los Angeles. He has interviewed leaders and designers at brands including Apple, Microsoft and Adobe. Daniel’s debut book of short stories and poems was published in 2018, and his comedy newsletter is a Substack Bestseller.

Sourced from CREATIVE BLOQ

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  • Coca-Cola has rolled out its second AI-generated holiday ad campaign, featuring its iconic trucks.
  • Eagle-eyed viewers have noticed glitchy inconsistencies.
  • The studio behind the ad said Coke is pioneering AI, “rather than waiting for it to be 100% ready.”
Coca-Cola’s holiday trucks are coming — but thanks to AI, they’re causing some viewers to double-take.

This week, the soda giant unveiled three ads that will form part of its 2025 holiday campaign. One of the ads — an AI-generated remake of its iconic 1995 “Holidays are Coming” spot — has some glitchy inconsistencies.

Look closely, and you’ll see the famous Coca-Cola trucks appear to change shape as they roll through the festive village. The trucks also appear to gain or lose wheels in each scene.

Dino Burbidge, an independent innovation specialist, created this handy graphic to help you follow along:

Coca Cola holidays are coming glitch
Coca-Cola’s holiday trucks looked a little different in each scene. Dino Burbidge

Other viewers also noticed other apparent inconsistencies, including a concerning moment at the 50-second mark when a truck appears to be on a collision course with a crowd of onlookers.

“I really miss pre-AI internet,” reads one comment under the YouTube video.

Coca-Cola’s wobbly Christmas trucks highlight one of the biggest shortcomings of generative video models: the tech often struggles to maintain the consistency of characters and objects between multiple shots. Many systems generate video on a frame-by-frame basis without maintaining a strong memory of prior scenes, resulting in temporal drift — although some newer models claim to have solved this problem.

The lack of continuity is often one of the biggest giveaways that a video is inauthentic.

Marketers and the broader advertising industry have quickly adopted AI as a means to expedite production times and reduce costs. However, the industry’s adoption of the technology has also led to concerns about job losses and an overall decline in the quality of advertising. Recent research has found that some consumers have an aversion to AI-generated ads, especially those that feature human faces.

Coca-Cola didn’t respond to Business Insider’s requests for comment.

“There will be people who criticize — we cannot keep everyone 100% happy,” Pratik Thakar, Coca-Cola’s global VP and head of generative AI, said in an interview with The Hollywood Reporter this week. “But if the majority of consumers see it in a positive way, it’s worth going forward.”

In a behind-the-scenes video posted to Coca-Cola’s YouTube channel on Monday, the company said just five AI specialists refined 70,000 video clips to create the ad in 30 days, using tools such as OpenAI’s Sora, Google’s Veo 3, and Luma AI. There were some tweaks in post-production, the video said.

Silverside AI, an AI innovation lab backed by the ad agency Pereira O’Dell, worked with Coca-Cola to produce the 2025 “Holidays are Coming” spot.

“Coca-Cola became a pioneer in this space because, once they recognized AI as the future, they stopped debating whether it’s perfect or not — and instead focused on how to use it in the best, most creative way possible,” PJ Pereira, cofounder of Pereira O’Dell & Silverside AI, told Business Insider in a statement.

“When the world is evolving this fast, we need brands with the kind of leadership Coca-Cola shows, pushing technology and craft forward rather than waiting for it to be 100% ready,” Pereira said. He added that the ad had “already tested incredibly” well.

Never mind the critics — does the ad do its job?

System1, which rates ads on a scale from 1 to 5.9 stars on their potential to drive long-term growth for brands, gave the 2025 “Holidays are Coming” ads the highest possible score: 5.9. The research company asks a panel of consumers across several countries to indicate how they feel about the ad they’re viewing from a list of emotions ranging from contempt and disgust to happiness and surprise.

“While generative AI played a role behind the scenes, what truly shines through is Coca-Cola’s commitment to emotional storytelling and creative consistency,” said Vanessa Chin, System1’s senior vice president of marketing. “It’s a powerful reminder that when a brand understands its audience and honours what works, the results speak for themselves.”

DAIVID, another creative testing platform that measures viewer emotions, said the “Holidays are Coming” ad was slightly less likely (2.1%) to generate positive emotions and more likely to evoke feelings of distrust (2%) than the industry norms. However, it did generate higher-than-average attention and brand recall scores, which a DAIVID spokesperson said was likely because Coca-Cola ads are very distinctive.

Coca-Cola’s 2024 AI-generated holiday campaign also drew a polarizing response. One of the videos — another take on the classic trucks ad — was widely panned online as AI slop, with critics picking up on details like the wheels gliding across the floor instead of spinning and the eerie-looking AI “humans” smiling creepily.

In an interview with Ad Age last year, Thakar said of the 2024 ad that consumers don’t look at AI campaigns in the same way creative directors do. “Consumers were not concerned about AI versus non-AI,” Thakar said.

Burbidge, the innovation specialist who posted online about the faulty wheels on Coca-Cola’s AI trucks, said in an interview with Business Insider that the production issues in Coca-Cola’s campaigns were inexcusable and that the company risks damage to its brand.

“Is this the slippery slope that previously trusted media and production values will go down because ‘consumers don’t care’?” Burbidge said. “Craft, creativity, and quality should hold true. As soon as we let that go, who’s going to fight for it?”

Feature image credit: YouTube/@Coca-Cola

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Sourced from Business Insider

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The promised AI revolution in shopping is starting to materialise, with shoppers increasingly trusting agents for personal recommendations ahead of the festive season.

Traffic to retail sites from AI tools is expected to surge fivefold year-over-year, with particular boosts on Cyber Monday and Black Friday, according to Adobe.

“Traditional models of how consumers react with the web are going out the window,” Max Sinclair, Azoma CEO, said.

“Intelligent assistants begin to handle browsing, recommendations and purchasing on behalf of users.”

PayPal launched agentic commerce with ChatGPT, Perplexity, Gemini, and several technology partners last month, while OpenAI launched its ‘Buy it in ChatGPT’ trial in the US in September.

Efficiency and ease of payment are a cornerstone of the shift: Alex Chriss, PayPal’s CEO, said that he wants to “help people go from chat to checkout in just a few taps”.

Ellie Tuck, creative director and partner at FleishmanHillard, a PR agency, had told City AM that AI is “one of the biggest shifts we’re seeing in how brands show up in the world”.

However, despite the popularity of ChatGPT and other Gen AI models, there’s still one key sticking point: traffic has yet to translate into purchases.

Brits ‘not ready’ to hand over full control

AI-driven traffic is still around a quarter less likely to convert into purchases than traditional traffic, but this is easing: The figure was 38 per cent in April and 49 per cent in January.

AI tools are “making it easier than ever” for consumers to discover, research and buy new products and services, but they can “just as easily turn people away”, Carrie Ryan, chief strategy officer at Trustpilot, said.

Crucially, consumers are concerned about data privacy and sharing, as well as the lack of a human touch, she explained.

“Trust is the currency,” she said, adding that user-generated reviews are crucial and that AI is best suited to product summaries, automatic checkout agents and fraud detection.

“Shoppers still want to maintain control,” Nabil Manji, head of FinTech growth at Worldpay, added.

“AI shopping assistants are… changing how we discover and buy the things we love [but] retailers need to be ready to meet shoppers where they are.”

‘The next frontier’ for retail

The rise of AI shopping comes as brand loyalty is eroding and price points become ever-more important to shoppers, making deal-finding and efficiency the ripest area for AI innovation.

Consumers are already more likely to use AI to find deals than for general purchases, with two-thirds of UK shoppers planning to use AI for holiday shopping, according to Shopify.

“The most successful businesses will pair AI-powered personalisation with transparent controls and easy access to human support,” the Shopify report found.

“The message is clear: there is scope for more AI adoption, and brands that balance tech‑enabled personalisation with human service will have the strongest advantage.”

Whether Brits are fully ready or not, AI is already infiltrating every area of retail, with all trends indicating increased adoption.

“Agentic commerce is not a theory anymore,” said Roy Avidor, CEO of Symbio. “It is the most significant change in online retail architecture in two decades, and it can only happen when merchants, AI, and payment data are partnering in a symbiotic manner.”

Roman Stanek, founder and longtime CEO at GoodData, said that agentic commerce is “the next frontier for retailing”.

“That’s a massive shift and it is here today… OpenAI wants to insert itself between brands and customers, and that’s both an existential threat and a once-in-a-generation opportunity. The smartest brands won’t fight it – they’ll build their own agents and ecosystems to stay in control”.

 

 

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Netflix has done away with the “monthly active users (MAU)” metric, which is widely used across ad-supported streaming, and has switched to capturing viewership as “monthly active viewers (MAV),” which it defines as subscribers watching at least one minute of ads on Netflix per month, multiplied by how many people are watching in a given household. “Our move to viewers means we can give a more comprehensive count of how many people are actually on the couch, enjoying our can’t-miss series, films, games and live events with friends and family,” the company explained in a blog post, via Deadline.

With a new metric comes a new viewership milestone, as Netflix has reported that it now reaches more than 190 million MAVs on its ad-supported tier. Given the metric change, it’s hard to know exactly how big a jump that is from the 94 million MAUs Netflix stated it had back in May, although the streamer did note that MAUs were tied to account profiles and therefore undercounted co-viewing, a factor that the new MAV metric addresses.

Netflix Has Offered an Ad-Tier Since 2022

Despite being initially against advertising, as competition in the streaming market grew, Netflix announced plans for an ad-tier in 2022, which was rolled out that November. With the three-year mark having just passed, Netflix is gearing up for an even bigger 2026, with the company currently testing out a new interactive video ad format in North America that is geared to each subscriber’s individual viewing behaviour. This new format has reportedly been well-received and will be rolled out globally by Q2 2026.

Netflix remains the biggest streaming service in the world, with an estimated 302 million subscribers. Despite facing stiffer competition now than it did during its first decade as a streaming service, Netflix has continued to grow its subscriber base by offering several crowd-pleasing and/or award-winning original series like House of CardsStranger ThingsThe Witcher, and Squid Game. The company has also been able to attract top-tier talent to its platform, such as television powerhouses Shonda Rhimes (Grey’s AnatomyBridgerton) and Ryan Murphy (GleeMonsterRatched).

Upcoming movies that Netflix subscribers will want to keep an eye out for include the Once Upon a Time in Hollywood sequel The Adventures of Cliff BoothGreta Gerwig’s Narnia reboot The Magician’s Nephew, and Brad Bird’s long-gestating animated passion project Ray Gunn. On the TV side, subscribers have new seasons of Stranger ThingsVirgin RiverOuter Banks, and Bridgerton to look forward to, as well as a live-action take on Scooby-Doo, a new adaptation of Little House on the Prairie, and an Assassin’s Creed series.

By 

Sourced from CBR.

By

Is the app still relevant for content creators?

Are you still using Snapchat? It’s the social media app that keeps on kicking, to the tune of more than 900 million monthly active users.

Are you still using Snapchat? It’s the social media app that keeps on kicking, to the tune of more than 900 million monthly active users.

Today, Perplexity.AI and Snap announced that the AI company will power AI search on Snapchat.

This $400 million partnership means the AI startup will integrate its conversational AI answer engine in the Snapchat app, starting in early 2026.

Snap’s stock surged 25% after market close, according to Deadline.

“Our goal is to make AI more personal, social, and fun—woven into the fabric of your friendships, Snaps, and conversations,” Evan Spiegel, Snap Inc. CEO, said. “This partnership reflects our shared vision for the power of AI to enhance discovery and connection on Snapchat, and we look forward to collaborating with more innovative partners in the future.”

Perplexity’s AI-powered answer engine will become a default part of Snapchat, letting users ask questions and get conversational answers within the app.

What This Means

In 2016, IndieWire called Snapchat “the new frontier for independent filmmaking.”

We’re not sure the assessment holds up, but this partnership could bring about some potential changes for content creators.

I went over to Perplexity’s search engine and asked it directly how this will help online creators, and got answers about how this new partnership will “empower Snapchat creators with AI search capabilities, improve efficiency in content creation, boost monetization options, and provide new competitive tools for digital storytelling and creative discovery.”

This is not the first integration of an AI tool within Snapchat. In 2024, it launched more augmented reality tools, and its developer program, Lens Studio, got a new suite of generative AI tools (per Reuters). Late in the year, the company also announced Snap AI Video, which lets users generate AI videos from a prompt or an image, although the rollout still seems to be in beta testing (per TechCrunch). “AI Video Lenses” were rolled out for Platinum subscribers in March 2025.

More than anything, this move is likely an attempt to position Snapchat alongside larger competitors like TikTok and Instagram Reels.

Snapchat is making a big push to capture a part of that market, and it might be working. This month, Vogue reported that the platform represents a potential opportunity to reach younger social media users, some of whom never left, and others who are returning.

Snapchat is leaning hard into winning content creators, with its new Creator Collab Studio (a way for users to partner with brands) and increased monetization opportunities. Creators can earn money from ads placed within Stories and its short‑video format, Spotlight.

Winning an AI partnership (regardless of how you feel about the technology) represents another assertive step toward relevancy.

And if you want to enter the creator economy, maybe Snapchat is a platform to try, given its less-crowded space.

In addition, if you aren’t integrating Snapchat into your social media campaigns for film promotion or fundraising, you should probably consider it.

Feature image credit: Snapchat

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Sourced from nofilmschool

By Jennifer Meierhans

A number of adverts for LED face masks have been banned for making unauthorised claims they can improve acne and rosacea.

The popularity of at-home beauty devices has surged in recent years with social media feeds filled with influencers unboxing and reviewing the masks as the latest skincare trend.

However, dermatologists are divided over whether light-emitting diodes (LED) in at-home masks can deliver the results of medical-grade devices used in clinics.

The advertising watchdog banned adverts for cosmetic devices which were not registered with the medicines regulator.

LED therapy is thought to stimulate cells and improve the skin, but devices must be registered with the Medicines and Healthcare products Regulatory Agency (MHRA) to make medical claims about skin conditions like acne and rosacea.

Devices registered with the MHRA can be searched on its Public Access Registration Database (PARD). But the MHRA told the BBC “there are currently no LED face masks currently registered.”

Dermatologists have previously told the BBC there have not been clinical trials with large enough sample sizes for long enough periods of time to know the benefits of at-home LED masks.

The Advertising Standards Authority (ASA) used AI to search for ads which might break the rules, and the bans followed that search.

‘My acne had disappeared’

An advert on Project E Beauty’s website showed before and after images of a woman’s forehead with and without acne, with the words: “By week three, my acne had disappeared”.

The ad stated: “Our most advanced LED mask for deeper skin renewal”. It claimed it “treats acne” and offered “83% improvement in acne lesions in four weeks”.

The ASA said “no medical claims could be made for the product, whether or not such claims appeared in customer testimonials.”

Project E Beauty LLC said it had removed potential medical claims relating to “healing”, “treating acne” and “rosacea”.

It also said it had amended the advert to state that any references to acne in before/after photos and reviews were testimonials based on personal experiences.

Silk'n A Silk'n advert showing a woman in a black tank top with dark curly hair wearing a white LED face mask and holding the controller while it beams red light on to her faceSilk’n
This advert was banned for making a medicinal claim about acne

A paid-for social media ad for Silk’n featured a video of a woman using an LED face mask with the caption: “Finished with the blue light to help treat my acne and scars”.

Invention Works BV, trading as Silk’n, acknowledged the term “acne” constituted a medical claim. It said the advert was created by a woman after prolonged use of the mask and the wording reflected her individual perception and results.

The ASA told Silk’n the adverts must not appear again in that form.

Beautaholics A social media advert showing a woman with blonde hair wearing a white LED mask with gold lines all over it and the brand Rejuvalux written across the foreheadBeautaholics
Beautaholics agreed not to make claims about acne in adverts in future

Other adverts banned include one on the Beautaholics website for a RejuvaLux mask which stated: “This mask provides targeted solutions for…acne…rosacea.”

Beautaholics said it would not make claims regarding the treatment or prevention of medical conditions in future.

A paid-for social media ad for a mask by Luyors Retail Inc was also banned after it stated: “It helps tackle everything from acne…with clinical precision.”

Luyors said it would ensure future advertising did not refer to “acne” or other terms that could imply a medicinal claim.

Izzy Dharmasiri at the ASA said ads “can have an influence on what people buy,” so it was “important that advertisers don’t blur the line between cosmetic benefits and medicinal claims.”

She said advertisers “need to have evidence to back up any claims they make in their ads”. She said the banning of the adverts was part of its work to protect vulnerable people “seeking genuine solutions to medical problems”.

Feature image credit: Getty Images

By Jennifer Meierhans

Sourced from BBC