Here’s a way to be the best corporate gift giver ever.
By MediaStreet Staff Writers
If it’s the thought that makes a gift count, here’s a thought that can make your gift count extra: Get a little something for your own workplace.
This is according to research by Evan Polman, marketing professor at the University of Wisconsin-Madison, and Sam Maglio, marketing professor at the University of Toronto Scarborough. They claim that gift recipients are happier with a present when the giver got themselves the same present.
Polman and Maglio call it “companionising.”
“The fact that a gift is shared with the giver makes it a better gift in the eyes of the receiver,” Polman says. “They like a companionised gift more, and they even feel closer to the giver.”
Hundreds of participants in the study rated how likable, thoughtful and considerate they would find each of a long list of gifts – or how likable, thoughtful and considerate the gifts would be if the attached card included a message like, “I hope you like the gift. I got myself the same one too!”
Scores went up for gifts – such as staplers, umbrellas, wool socks and headphones – that also found a home with the giver.
“We were inspired originally by things like friendship bracelets, where two people would have two things that kind of make up a whole,” Polman says.
But experiments within their study show the giver and receiver don’t have to be close friends or relatives for the companionisation effect to work. That’s particularly helpful for givers who don’t know their recipients well, Polman says, as lack of familiarity may make it even harder to pick a great gift.
Depth of relationship doesn’t make a difference, but there are a few rules. It’s not enough for the giver to simply say, “I’ve heard this is a good stapler. It gets great reviews online.” And the boost isn’t the same if the giver acquired their own stapler months ago. The selection has to come at the same time.
After all, companionisation is about togetherness.
“There’s an inexorable link between similarity and liking. The more similar you are to someone, typically the more you like them,” Polman says. “When you receive a gift that someone has also bought for themselves, you feel more like them. That leads you to like your gift more.”
Any way to make a gift better is helpful, especially from the perspective of economists. Some take a dim view of gifts, because they represent wasted resources.
“A lot of people end up receiving gifts they don’t especially like. So, they either discard them or sell them – and they sell them for less than they’re worth, typically,” Polman says. “There’s a loss involved in gift-giving, because people are likely to devalue a gift.”
One way to mitigate that loss is to give something interchangeable, like cash. But money doesn’t feel right to many people, and it is especially taboo in a work environment. Polman says, and companionisation may offer an alternative.
“If you are faced with buying a gift for somebody, and you’re uncertain if they’re going to like it, maybe you instead find something you would like for yourself,” he says. “Then buy the recipient the same thing, and communicate the companionising. It makes the gift more special, like the giver is trying to communicate something: ‘I like this, and I like you. So maybe you’ll like what I like.'”
That vase you like? Buy two, gift one, and put one on your front reception desk.