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Amid various changes to online data collection, which have restricted how much insight digital platforms can use in ad targeting, Meta has been developing new machine learning-based ad targeting models, which are able to deliver more relevant ads to each user without requiring the same level of personal usage insight.

This is particularly important for Meta, as it’s been hit especially hard by Apple’s iOS 14 update. Following the update, many users have cut Meta off from gathering usage data in its apps.

And while that has hurt Meta’s bottom line, more recently, Meta’s ad business has seen a recovery, while marketers are also reporting much-improved performance through tools like Advantage+, Meta’s automated ad targeting process.

So how is Meta delivering more relevant ads to users with less data to go on?

This week, Meta has provided an overview of its latest systematic update on this front, with a new ad delivery process called ‘Meta Lattice’, which uses multiple data points to better predict likely ad responses through AI and other predictive technology.

Meta Lattice

As explained by Meta:

Meta Lattice is capable of improving the performance of our ads system holistically. We’ve supercharged its performance with a high-capacity architecture that allows our ads system to more broadly and deeply understand new concepts and relationships in data and benefits advertisers through joint optimization of a large number of goals.”

Okay, that’s a bit of a mouthful – but essentially, the Lattice system is able to infer more likely user responses, without requiring as much direct data insight from each person.

The process utilizes knowledge-sharing across Meta’s different surfaces (e.g. News Feed, Stories, Reels) to expand its mapping of potential user interest and activity. Previously, all of these elements were measured in isolation, but Meta’s more advanced predictive models are now able to take in a wider array of data points, in order to better understand likely individual behaviors.

It’s basically an expanded database of all of Meta’s ad response activity, which, when cross-matched with all of the other information it has on each user, enables the Lattice system to better predict likely ad interest through more advanced mapping. That makes better use of all of the data that Meta can access to show people more relevant ads.

“We’ve designed Meta Lattice to drive advertiser performance in the new digital advertising environment where we have access to less granular data. Additionally, Lattice is capable of generalizing learnings across domains and objectives, which is especially crucial when the model has limited data to train on. Fewer models also means we can proactively and efficiently update our models and adapt to the fast-evolving market landscape.”

In addition, the Lattice system is also able to better contextualize longer-term ad exposure, and its relative impact on response.

The engagement between an ad and a person viewing the ad can span from seconds (e.g., click, like) to days (e.g., considering a purchase, adding to a cart, and later making the purchase from a website or an app). Through multi-distribution modeling with temporal awareness, Meta Lattice can capture not only a person’s real-time intent from fresh signals but also long-term interest from slow, sparse, and delayed signals.”

According to Meta, this approach has already improved ad exposure quality by 8%, and it’s getting better every day, leading to better results through its automated targeting tools.

Really, if you haven’t considered Meta’s Advantage+ ads, they’re worth a look, with, again, many performance marketers reporting strong results through the use of Meta’s advancing ad targeting tools.

And, as these AI-based systems evolve using a broader range of inputs, they’re likely to become more significant drivers of response, which could help you target the right audience for your offerings without needing to manually set the parameters of each campaign.

You can read more about Meta’s Lattice ad targeting system here.

Sourced from Social Media Today

By Lisa Stiffler

In-depth Amazon coverage from the tech giant’s hometown, including e-commerce, AWS, Amazon Prime, Alexa, logistics, devices, and more.

Amazon’s Alexa is the target of a new lawsuit alleging that the company is using information gathered from users of its smart speaker devices to serve them targeted advertising without their consent.

The plaintiffs are pursuing the case as a class action suit, which if approved could include millions of Amazon customers.

The lawsuit relies heavily on an April study by researchers from the University of Washington and three other institutions. The study concluded that Amazon is analyzing users’ commands and interactions with the smart speakers to infer their potential shopping interests. That information is used to target “on-platform audio ads and off-platform web ads from Amazon or its advertising partners,” the researchers explained in an FAQ.

In response to the study, an Amazon spokesperson confirmed for The Register that information from Alexa was used for ad selection. On Thursday, the company offered GeekWire a similar response, and went on to challenge the accuracy of the research.

“We think that the best advertising is tailored to customers’ interests, which is why in some cases we will use the actions of customers, whether it’s shopping on Amazon or streaming on Amazon Music, to inform the ads we serve,” said spokesperson Lisa Levandowski by email. “For example, if you ask Alexa to order paper towels or to play a particular song on Amazon Music, the record of that purchase or song play may inform relevant ads shown on Amazon or other sites where Amazon places ads.

“This is not an atypical practice — the biggest advertising services in the world do this to best serve their users and their advertisers,” Levandowski continued, noting that customers can opt out of the targeted ads.

As regards the lawsuit, Levandowski said, “We do not comment on active litigation.”

Advertising is a big and growing business for Amazon. In April the company reported that its ad arm brought in $7.8 billion in revenue for the first quarter of the year, up 23% over a year ago.

The lawsuit, which was filed last week in U.S. District Court, cited numerous past occasions where Amazon officials have denied using insights gathered in this manner for ad purposes.

“Amazon’s admission that it does, in fact, use Alexa voice prompts to inform targeted advertising placed by Amazon throughout its vast advertising network is shocking, especially coming after years of repeatedly disavowing any such usage,” said the plaintiffs.

“At no point in these many various terms and policies does Amazon disclose that users’ voice recordings are used to inform targeted advertising.”

The suit was filed by two individuals residing in Ohio and Massachusetts. The legal action was reported Thursday morning by Axios.

The lawsuit notes that 13 separate Amazon documents describe the terms and conditions for Alexa users. “At no point in these many various terms and policies does Amazon disclose that users’ voice recordings are used to inform targeted advertising,” the suit continues. “In fact, the words ‘ads,’ ‘advertising,’ ‘advertise,’ and ‘advertisements’ do not appear a single time…”

This isn’t the first time that Amazon’s Alexa has triggered legal action. In June 2019 a pair of lawsuits claimed the voice assistant violates laws in nine states by illegally storing recordings of children on devices such as the Echo or Echo Dot.

The new research into targeted ads included the University of California-Davis, the University of California-Irvine and Northeastern University in addition to the UW. The study’s lead author was Umar Iqbal, a postdoctoral scholar at the UW’s Paul G. Allen School of Computer Science & Engineering. Iqbal works with professor Franziska Roesner, who also contributed to the research.

To conduct the work, the researchers created personas with particular interests that interacted with Alexa, and a control that did not. Then in a multi-step process the researchers looked for targeted advertising based on the Alexa commands.

Amazon’s Levandowski challenged the veracity of the study.

“As far as this specific research is concerned, it’s not accurate because it’s based on inaccurate assumptions of how Alexa works,” she said. “For example, we do not sell customers’ personal information and we do not share Alexa requests with advertising networks, even though the report suggests that we do.”

The study’s authors said they’re trying to make the public aware of how the increasingly pervasive technology works behind the scenes.

“Studies like ours,” they wrote, “help to bring transparency into the space of voice assistants and the implications of using them.”

Read the full lawsuit: Download this PDF

Feature Image Credit: (Nicolas J Leclercq Photo via Unsplash)

By Lisa Stiffler

GeekWire contributor Lisa Stiffler is a reporter, editor and Northwest native who nearly two decades ago swapped a lab coat for a reporter’s notebook. Covers local efforts to use technology to solve environmental, health, societal and other do-gooder challenges. Follow @lisa_stiffler and email [email protected].

Sourced from GeekWire

 

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Want to target high-value audiences with your Instagram ads? Looking for new ideas?

In this article, you’ll discover eight valuable Instagram ad audiences and find out how to leverage them in your campaigns.

Why You Need to Know Your Audience’s Awareness Level

The first step toward improving your Instagram ads targeting is knowing your audience’s awareness level. Are they hearing about your brand for the first time? Or are they already loyal customers?

Your target audience should fit into one of these groups:

Top of the funnel (TOFU): These prospects have a low level of awareness and may not have engaged much with your brand’s content yet. They might even be entering your conversion funnel for the first time. Demographic-, interest-, and behaviour-based targeting often works best for TOFU prospects, especially when you pair this audience with one of Instagram’s Awareness ad objectives.

Middle of the funnel (MOFU): These Instagram users already know about your brand but need a bit more information about your services before considering a purchase. They’ve already interacted with your brand, perhaps by watching a video, saving a post, or clicking through to your website. With remarketing audiences and Consideration ad objectives, you can successfully retarget these prospects.

Bottom of the funnel (BOFU): These customers typically have purchase intent and are ready to book a service. They just need a gentle nudge from your ad campaign. Users who have already completed high-intent actions—such as filling out a lead form—are great candidates for this type of audience, especially with a Conversion objective.

Once you know how to target each group effectively, you can build a successful Instagram ads funnel. From here, you’ll continually add new people to your TOFU audiences and guide prospects toward high-value conversions at the bottom of the funnel.

Click HERE to read the remainder of the article.

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Sourced from Social Media Examiner

By Rachel Gantz

Data-Driven Thinking” is written by members of the media community and contains fresh ideas on the digital revolution in media.

Today’s column is written by Rachel Gantz, SVP, commercial, at Comscore.

Time’s up. #MeToo. Equal pay. This is the world many of us proudly live in.

Gender identity and norms have become more fluid and expansive – and they are often at the forefront of discussions across industries.

As a participant in the advertising ecosystem, I believe that today’s environment begs the question: Is advertising doing its part to keep up with the gender conversation? Isn’t advertising supposed to be aspirational and fill the needs we don’t even know we have? How can a successful ad guide me to my next car, or help me select my next roll of paper towels if it doesn’t reflect our modern-day collective experience?

As brands look to adapt to today’s environment and pivot their businesses to engage the next generation, it has become critically important to understand shifts in gender constructs and identity.

Thirty-five percent of Generation Z says they personally know someone who uses gender-neutral pronouns like “they” and “them,” according to Pew Center of Research, compared to 25%, 16% and 12% percent for millennials, Generation X and baby boomers, respectively.

There has been much discussion about inclusive creatives and how gender should be represented or depicted in advertisements. But what about the data used to target those creatives? How can brands refine their targeting strategies to effectively reach audiences in this new era?

Inclusivity in ad targeting 

While gender constructs are certainly evolving as a whole, it’s clear that the advertising industry isn’t quite ready to retire basic demographic targeting, and there are several examples we can point to as evidence. Comscore data shows, for example, that 88% of consumers shopping for a BMW X7 are male, and 73% of buyers of baby goods are female.

Demographic targeting – at least today is far from irrelevant, and for some goods it continues to be an important part of a successful ad targeting strategy. However, it’s imperative for brands to recognize today’s rapidly-changing world and that consumers are no longer defined solely by their age and gender; they’re a collection of interests, preferences, behaviors and affinities.

Saying goodbye to outdated stereotypes

Already, we see emerging trends that defy traditional stereotypes. Per Comscore data:

  • Only 55% of video game console and accessory buyers are male, defying the accepted thinking that gamers and the surrounding markets are nearly all men.
  • Forty-one percent of visitors to sports sites are female, even though the common perception is that men consume most sports content.
  • Nearly half of social media site visitors are older than 45, despite conventional wisdom that younger generations are power users of social media.

If you’re targeting based on assumptions and preconceived notions, you’re likely missing out on a large group of in-market, high-value consumers. At best, this simply results in wasted spend. At worst, mistargeted creatives could annoy and even offend particular groups, possibly damaging a brand.

It’s clear that the currency of decades past is no longer sufficient in today’s climate. Brands, agencies and data providers must pivot quickly to a more comprehensive, advanced and inclusive set of targeting criteria.

The targeting for many industries must go beyond age and gender. The advancement of behavioral-based targeting audiences furthers this cause and deserves more buy-side attention.

But how can brands and agencies do that successfully when they are faced with hundreds of demographic data providers and thousands of targetable audiences in any DSP or DMP? Blaming brands and agencies for not digging in deeper on what data they use and settling for cheap alternatives is easy, but it’s just as much on data providers to hold themselves to a better standard.

Inclusivity and quality amid targeting clutter

Our industry is undergoing a reckoning of purging low-quality targeting data (finally). Recently, Oracle Data Cloud announced a set of premium data partners (Disclosure: Comscore is included). Even the Interactive Advertising Bureau is getting involved, as evidenced by their new data label initiative. This is critical not only for the betterment of the industry but is also a key driver for more inclusive advertising.

While these are important first steps, more is needed.

If a brand wants to target a baseball fan, it should be able to target a baseball fan, and not just a man (this from an avid female sports fan).

When our family and friends ask what we do for a living, instead of saying “we keep the internet free,” perhaps it’s time to say, “We keep it free, relevant – and, most importantly – inclusive.”

Follow Comscore (@Comscore) and AdExchanger (@adexchanger) on Twitter.

By Rachel Gantz

Sourced from ad exchanger