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In addition to advanced CMS tools, does this popular CRM platform provide a beginner-friendly website builder?

After all, HubSpot is more than just one of the best free website builders – it’s the heart of HubSpot’s comprehensive content management system (CMS) suite. Whether you’re launching a side hustle or rebuilding your current site, this tool streamlines website creation. Despite a slight learning curve associated with advanced tools, HubSpot provides a powerful tool to support your online efforts.

To help you make the right choice, we’ve rolled up our sleeves and delved into the nitty-gritty of the HubSpot website builder. Our team of experts has rigorously tested this builder, creating multiple websites to assess its user interface, design flexibility, and integration with HubSpot’s ecosystem.

So, whether you’re a first-time website creator or want to level up your game, our Hubspot website builder review can serve as your roadmap to navigating this tricky tool.

IS HUBSPOT THE RIGHT WEBSITE BUILDER FOR ME?

Choosing the right site builder is crucial for the success of your online presence. Let’s break down who HubSpot is best for and who might find it less suitable.

Who is HubSpot best for?

HubSpot drag-and-drop website builder is an excellent choice for solo entrepreneurs entering the online realm, especially those prioritizing inbound marketing. It provides tools to create and promote content that resonates with the target audience.

Additionally, HubSpot is one of the best small business website builders on the market, allowing entrepreneurs and marketers to benefit from its all-in-one solution with strong integration capabilities. If you’re seeking a platform where your website, CRM, live chat, email marketing, and automation are interconnected, HubSpot is a solid choice. It also supports up to three languages with automatic connections between language variations.

Who might find HubSpot less suitable? 

HubSpot’s pricing structure can be confusing and costs significantly increase with advanced features. If you’re on a tight budget, the leap from the entry-level plan to more advanced tiers might be limiting.

The user interface of HubSpot’s builder can also be overwhelming, which might not be suitable for those who prefer a simpler, more straightforward dashboard. In such cases, a site builder like Wix, with a more intuitive design, could be a better fit.


HubSpot website builder - perfect for CRM and marketing integrations

HubSpot website builder – perfect for CRM and marketing integrations

HubSpot’s website builder integrates with their CRM and other marketing tools. With a generous free plan, it makes HubSpot a great option for small, start up, and growing businesses.

HUBSPOT FEATURES AND TOOLS

TEMPLATES

Screenshot of Hubspot website builder in use

HubSpot’s themes are clean and bold, a great way to make a statement about your business. (Image credit: HubSpot)

HubSpot boasts a collection of over 170 themes, covering a diverse range of categories and you’re invited to preview themes before installation. And if that’s not enough, you can even spice things up by adding themes purchased from ThemeForest, expanding your design options.

When it comes to customization and adding a personal touch, the theme editor is your creative playground. You can easily tweak colours, fonts, and spacing to match your brand’s vibe. What’s best, these changes ripple across all your pages, saving you time and effort.

One advantage that sets HubSpot and Wix apart is HubSpot’s ability to switch themes without bidding farewell to your content – it’s really a rare gem in the website-building realm.

HUBSPOT WEBSITE EDITOR

Screenshot of hubspots website editor being used to view a website on mobile

HubSpot’s website editor is easy to use, but lacks flexibility (Image credit: HubSpot)

Now, the heart of the matter – HubSpot’s drag-and-drop editor takes centre stage, offering an array of content elements and modules to elegantly populate your pages.

From dynamic galleries and testimonials to structured columns and vibrant videos, the editor is there to empower your creative choices. Tweak the finer details of your website’s appearance effortlessly, from global fonts and spacing to typography, buttons, forms, and tables, ensuring a polished and cohesive design throughout.

However, despite the decent creative potential, HubSpot’s website editor is far from being a champion of flexibility. Precise placement can sometimes feel like orchestrating a dance routine without mastering all the moves. Text editing takes a brief detour into a separate pane, introducing a slight interruption to the flow. For those meticulous about the alignment of elements like text and images, you might find yourself desiring a bit more control.

DOMAIN

HubSpot offers a free subdomain, providing a starting point for your online presence. If you’re seeking a personalized touch, HubSpot simplifies the domain registration process right within its platform. However, you don’t need to upgrade to a paid plan right away.

Unlike many other of the best free website builders, with HubSpot, you have the benefit of connecting your own domain name for free – and it offers a simple step-by-step guide to help you do it.

If you don’t own a domain, registering one usually falls in the range of $10-20, though it can vary based on factors such as popularity and the registrar you choose.

HUBSPOT ECOMMERCE

screenshot of hubspot's ecommerce tools

HubSpot’s app marketplace is the go-to for those looking for advanced ecommerce tools.  (Image credit: HubSpot)

When it comes to ecommerce functionality, HubSpot CMS doesn’t provide native features for selling products. Still, the platform allows you to receive payments through your site, primarily suitable for processes like donations or simple payments, but this functionality is limited to users based in the US.

Despite this limitation, HubSpot extends its ecommerce potential through its app marketplace. Here, you’ll find plenty of free ecommerce Apps compatible with HubSpot, such as WooCommerce, BigCommerce, PrestaShop, Magento, and more.

As for transaction fees, HubSpot adopts a transparent approach with no setup fees, monthly fees, minimums, or hidden charges. The cost structure is based on a percentage of each transaction, ensuring you only pay for the service when it’s actively utilized.

The specific fees, however, depend on the payment processing option you choose within HubSpot. If you opt for HubSpot Payments, expect to incur a 2.9% charge on all credit card transactions and a 0.5% fee (capped at $10) on ACH payments. Alternatively, if you integrate your Stripe account as the payment processor, HubSpot applies a platform fee of 0.5% per transaction, alongside the processing fee agreed upon with Stripe.

HUBSPOT MARKETING INTEGRATIONS

screenshot of HubSpot's app marketplace

HubSpot’s marketing integrations are plentiful and high powered. (Image credit: HubSpot)

HubSpot shines in the realm of marketing integrations, providing powerful SEO tools to boost your online presence. With features like personalized content, email marketing, and seamless integration with CRM and automation tools, HubSpot provides an all-in-one suite for managing various marketing aspects.

The platform’s Marketing Hub is aimed at experienced marketers, offering capabilities like email campaigns, SEO strategy development, ad management, automated campaigns, content uploading, and detailed reporting. This makes it an attractive choice for businesses seeking streamlined lead generation and nurturing processes.

HubSpot doesn’t stop there – it also integrates seamlessly with various social media platforms including Facebook, Twitter, and YouTube, further enhancing your ability to reach and engage with your audience.

WEBSITE SECURITY

Screenshot of hubspot security details

HubSpot offers top-notch security for your website. (Image credit: HubSpot)

As soon as you connect your domain, HubSpot will automatically set you up with a standard SSL certificate through Google Trust Services, giving your site a secure foundation.

Behind the scenes, HubSpot entrusts your website’s security to top-tier cloud providers like Google Cloud Platform and Amazon Web Services. These providers adhere to strict security standards like ISO 27001 and SOC 2 compliance, ensuring your website is in good hands.

HubSpot employs a web application firewall (WAF) to safeguard against attacks, including DDoS threats. Real-time monitoring keeps an eye on traffic, promptly identifying and thwarting any malicious activity.

And when it comes to data protection, HubSpot has it covered. Your information is securely replicated and backed up across multiple storage locations ensuring your data’s safety and quick recovery if needed.

To keep a pulse on your website’s security, HubSpot’s Security Health is your go-to tool. It provides a comprehensive overview of your security measures, pointing out areas for improvement. You just need to follow the links to address any concerns and strengthen your account’s security.

HUBSPOT PRICING: IS HUBSPOT GOOD VALUE FOR MONEY?

Hubspot pricing page screenshot

HubSpot offers a great free plan and an affordable starter plan, but for advance features the jumps in price are significant.  (Image credit: HubSpot)

To start your journey with HubSpot, you’ll have to choose from their CMS Hub plans, each tailored to cater to specific business needs.

There’s a forever-free plan and it comes packed with essential tools for marketing, sales, service, content management, operations, and commerce. They’re perfect for small businesses looking for budget-friendly yet impactful solutions that can be simply upgraded as their business grows. However, keep in mind that this fee plan comes with certain limitations, such as up to 25 website pages, no dynamic content, and includes HubSpot branding with a non-customizable favicon.

The next in line, the Starter plan ($20/month paid yearly) is likely enough for most small-to-medium businesses, but if you crave advanced features, the Professional plan ($360/month paid yearly) offers personalization, A/B testing, custom reporting, and more.

The Enterprise plan ($1,200 /month paid yearly) goes further with advanced development-focused features such as additional root domains, memberships, adaptive testing, web apps, and custom objects – everything needed to build a robust foundation for wide-ranging business growth.

HubSpot lets you create custom bundles for your business. The four key products – HubSpot CRM (free), Marketing Hub, Sales Hub, and Service Hub – come in Free, Starter, Professional, and Enterprise plans. For an all-inclusive approach, the Growth Suite bundles them together at a discounted price.

You have the option to optimize your HubSpot experience with expert assistance, ensuring you make the most of the platform’s capabilities. To dive deeper into specifics about HubSpot’s plans and pricing, check out their pricing page.

HUBSPOT HELP AND SUPPORT

screenshot of HubSpot's support page

HubSpot offers several good ways to get support and learn more about the platform.  (Image credit: HubSpot)

Even on the Starter plan, you’ve got the backup of both email and live chat support, and the team is quick to respond and genuinely helpful when you’re facing challenges. Also, if you’re ever curious or need quick updates, hit up HubSpot support on X (Twitter) – they even encourage their users to do so.

The knowledge base is like a gold mine, covering a ton of topics. It might seem a bit overpacked at first glance, but think of it as your go-to resource, helping you through common issues and diving into advanced features.

There’s also a community forum where you can chat with fellow users, tap into their collective wisdom, and pick up strategies to grow better with HubSpot. Plus, HubSpot keeps you in the loop with real-time updates on system status and security – just visit their status page.

However, to get round-the-clock phone support, you’ll have to go with the Professional or Enterprise plans. For a pretty penny, this will add that extra layer of assistance for a smooth website-building journey.

HUBSPOT: WHAT’S NOT INCLUDED? WHAT COULD BE BETTER?

While HubSpot CMS Hub offers an extensive array of business-focused, particularly marketing features, the platform could benefit from increased flexibility within its editor. Design flexibility is limited, requiring potential reliance on developers for precise customization, making it more akin to a comprehensive content management system like WordPress than other DIY website builders such as Wix and Squarespace.

One notable downside is the platform’s learning curve, attributed to the multitude of features available. Less tech-savvy users may find it challenging to familiarize themselves with the different interfaces and editors for various tasks. The editor’s rigidity, despite offering drag-and-drop functionality, might make it a bit challenging to customize the design exactly as you want.

Still, if you’re willing to invest time in navigating the learning curve, HubSpot website builder can be a powerful choice, particularly if you’re already using HubSpot’s CRM or marketing tools.

HUBSPOT REVIEW: FINAL THOUGHTS

In summary, HubSpot’s website builder comes as a compelling all-in-one solution, especially when integrated with HubSpot’s CRM or email marketing tools. It might not be the most beginner-friendly choice out there and isn’t as flexible as some of its competitors, even free website builders. Nevertheless, HubSpot is a marketing powerhouse that excels with robust tools for SEO, blogging, and lead generation.

If you’ve decided on HubSpot but are looking for superior customization or lack the time to navigate the learning curve, consider collaborating with a developer. When understood and utilized effectively, this comprehensive solution can empower your online presence and marketing endeavours.

The bottom line is, if you are a small or growing business that wants an all-in solution for CRM, marketing tools, and website building, there is little out there that can beat HubSpot’s offering. However, if you want more flexibility in your website design, assessing other options will be worthwhile.


HUBSPOT WEBSITE BUILDER FAQS

Is HubSpot really free?

Yes, HubSpot offers a forever-free version but with basic features, including CRM tools. For more advanced features and capabilities, you’ll want to check out their paid plans.

Is it hard to learn HubSpot?

HubSpot can have a steep learning curve due to its extensive feature set. While it provides user-friendly interfaces, the diverse range of tools may require some time to master. Fortunately, HubSpot offers training resources and solid customer support to help you navigate the platform effectively.

Is HubSpot good for SEO?

Yes, HubSpot is in high demand for its SEO capabilities. The CMS Hub, in particular, provides robust tools for optimizing content, managing keywords, and enhancing website visibility on search engines. It is considered a powerful option for businesses focused on inbound marketing and SEO strategies.

By 

Mirza Bahic is a freelance tech journalist and blogger from Sarajevo, Bosnia and Herzegovina. For the past four years, Mirza has been ghostwriting for a number of tech start-ups from various industries, including cloud, retail and B2B technology.

With contributions from

Sourced from techradar pro

By Rachel Dennis

These 10 options are the best HubSpot alternatives that offer a quality product that rivals or exceeds HubSpot in its functionality:

1. ActiveCampaign: Best Overall Hubspot Alternative

ActiveCampaign can help you streamline your email marketing campaigns with targeted emails based on customer behaviour, automated funnels, and even SMS marketing. Its CRM & sales tools offer hands-off management, a deals app, and seamless Gmail and Outlook integration.

ActiveCampaign is a powerhouse of automation features for small businesses, eCommerce ventures, bloggers, and even higher education institutions.

This email marketing platform comes packed with:

  • Predictive sending based on email behaviour
  • Templates for early customer journey stages
  • Automated segmentation, win probabilities, and lead scoring
  • Advanced reporting and goals tracking
  • Automated sign-up forms and site tracking

Impressively, unlike many Hubspot CRM alternatives, this platform includes support features in all packages. With its robust customer relationship management capabilities and drag-and-drop functionality, ActiveCampaign empowers marketing teams to save time, improve their business, and deliver compelling customer experiences.

Pricing: An ActiveCampaign account starts at $29 a month

2. AWeber: Best Email Marketing Alternative

Another one of our favourite powerful email marketing Hubspot alternatives is AWeber. Founded in 1998, this Pennsylvania-based email marketing platform has been helping businesses across verticals to scale their marketing campaigns for decades.

With AWeber, you can:

  • Craft personalized emails using the Smart Designer editor.
  • Embed interactive AMP carousels in emails without any coding.
  • Automate email marketing with a series builder and autoresponder.
  • Easily preview link content with the magic link option.

AWeber’s landing page builder can help grow your email list and sell products, offering 46 creative templates for diverse use cases like promoting special offers or growing newsletter subscriptions.

You can also create inline, pop-over, pop-up, or lightbox sign-up forms in various styles. Plus, AWeber’s email automation builder allows you to send one-time autoresponder emails or create email sequences based on triggers.

To help decide if this program is right for you, check out this ActiveCampaign vs AWeber breakdown.

Pricing: AWeber has a generous free plan and paid plans start at $12.50 per month

3. Systeme.io: Best All-In-One Marketing Alternative

If you’re seeking a practical, user-friendly marketing automation platform, consider Systeme.io. This tool, developed by Aurelien Amacker, offers a suite of features that can streamline your marketing efforts and save time.

Key features of this marketing automation tool include:

  • Sales funnel builder for tailored marketing campaigns.
  • Email marketing management to nurture leads.
  • Tools for creating and hosting online courses.
  • Affiliate program management capabilities.

Systeme.io’s drag-and-drop interface simplifies the creation of landing pages, and its CRM software aids in managing customer relationships. The platform supports third-party integrations like Stripe and PayPal and offers features like A/B testing, one-click upsell, and custom domains.

In short, Systeme.io is a solid alternative to Hubspot for sales and marketing teams needing a comprehensive yet straightforward set of marketing automation tools.

Learn more about this tool and Aurelien Amacker’s impressive story in our Systeme.io review.

Pricing: Systeme.io has a free plan that has plenty of features for getting started. Paid plans begin at $27 per month

4. Pipedrive: Best for Sales Teams

In the realm of CRM platforms, a standout alternative to HubSpot is Pipedrive. This sales-centric software, tailored for marketing and sales teams, offers an affordable solution to HubSpot, specifically focusing on the sales process.

Pipedrive’s appeal lies in its:

  • Visual sales pipeline for efficient lead management.
  • Customizable pipelines and fields for personalized strategy.
  • Deal management and rotting feature for tracking deal progress.
  • Activity management and 2-way email sync for productivity.

This tool includes an intelligent sales assistant for insights and advice and workflow automation to reduce manual work. Its reporting features provide activity, revenue reports, and visual dashboards for clear insights.

If you’re seeking a sales-focused tool to streamline your sales and marketing processes, optimize customer data handling, and improve your e-commerce business’s efficiency, Pipedrive is an excellent consideration among HubSpot competitors.

Pricing: Pipedrive plans start at $14 each month

5. Aritic: Best Analytics-Rich Software

If you’re a small or medium-sized business owner, Aritic can help streamline your tasks into a well-organized marketing hub. This all-in-one marketing automation software is designed to help you understand your customers better, streamline your sales process, and save time.

This marketing automation software offers:

  • Advanced automation for streamlined workflows.
  • Data-informed lead scoring for identifying valuable prospects.
  • Integrations with platforms like Salesforce and WordPress.

Aritic’s email marketing automation features allow you to track page visits, form completions, and interactions.

This in-depth customer data can be crucial for your inbound marketing strategy, helping your sales team close more deals.

For example, your sales reps can use Aritic’s contact management feature to prioritize leads based on their activities on your e-commerce business website.

Aritic is also a good choice if you’re looking for a high-quality customer service team. Users have reported that their questions are answered in a timely manner and that the team goes out of their way to help troubleshoot any issues.

Pricing: Aritic Lite’s monthly plans start at $49

6. Marketo: Best Enterprise Solution

If you’re an enterprise leader, you need robust tools to streamline your operations. Adobe Marketo, a powerful marketing automation platform, can be your solution.

It aligns marketing and sales teams, driving organizational revenue and growth efficiently. The platform integrates natively with Salesforce.com, Microsoft Dynamics CRM, and SugarCRM, providing clear visibility into lead pipelines for sales reps.

This sales automation tool offers

  • Cross-channel marketing capabilities.
  • AI-powered sales insights and account profiling.
  • Advanced inbound marketing analytics.

With Adobe Marketo, you can coordinate engagement across various channels, including social media and email. Its real-time behavior analysis allows for personalized campaigns that resonate with your audience.

The platform’s sales intelligence tools provide valuable insights for your sales and marketing teams, aiding in target account management.

Despite the high cost and limited analytics compared to other alternatives, its enterprise-grade features and security make it a viable alternative to HubSpot for larger businesses.

Pricing: Contact Marketo directly for custom pricing information

Salesforce is one of the best HubSpot alternatives because it offers plenty of the same features. Both platforms provide marketing solutions, management capabilities, CRM functionalities, predictive sales analytics, customer support options, contact ranking, VoIP, and various marketing tools.

There are some important distinctions to mention as well. HubSpot is commonly seen as an inbound marketing tool, whereas Salesforce is more geared towards sales automation, affecting everything from user interface to feature sets and pricing.

Salesforce allows for greater customization with its a-la-carte features, which could lead to complexity, but it also provides teams with scalability and the ability to better customize workflows.

This powerful HubSpot alternative also offers:

  • Sales automation
  • A customizable interface
  • Detailed sales reports
  • Forecasting capabilities

Salesforce’s advanced functionality comes with a higher price tag, pricier add-ons, and a steeper learning curve. But if you’re looking for a CRM platform designed for a big sales team, Salesforce may be one of the best HubSpot alternatives for your business.

Pricing: The SalesForce monthly plans begin at $25 a month

8. EngageBay

EngageBay is a viable alternative to HubSpot, designed specifically for startups and small businesses seeking comprehensive CRM software. It’s an all-in-one suite at a reasonable cost, offering a robust Pro plan subscription at a fraction of HubSpot’s onboarding cost.

This is one of the best HubSpot alternatives for your business due to its:

  • Marketing automation tools
  • Email marketing tools with automation features
  • A free drag-and-drop landing page builder
  • Segmentation capabilities
  • Tracking tools for performance metrics

This HubSpot alternative is segmented into three ‘Bays’: Marketing, Sales, and Customer Support.

The Marketing Bay houses email marketing, web forms, landing pages, and email sequences. The Sales Bay provides CRM, sales enablement tools, and appointment scheduling, while the Customer Support Bay features a powerful Help Desk and Live Chat tool.

EngageBay can help you target your audience effectively, automate your marketing efforts, and streamline your business operations, saving both time and money.

Pricing: EngageBay offers a free plan for up to 250 contacts and paid plans starting at $12.74 a month

9. Zendesk

As an enterprise company, if you’re seeking a customer service solution that can streamline your support operations, Zendesk is a value-packed HubSpot alternative. It’s an all-in-one lead-generation tool that is well-known and used by many notable businesses.

This award-winning software is a trusted HubSpot alternative, serving over 200K customers with its comprehensive suite of tools.

This HubSpot alternative offers:

  • Centralized communication via text, mobile, phone, email, live chat, and social media
  • Knowledge base, self-service platform, chat, and call centre software in one place
  • Advanced ticket management system
  • Customization options and integrations with third-party applications
  • Powerful advanced sales reporting and analytics

Zendesk’s ticket management feature lets you assign tickets based on agent expertise, creating efficient workflows.

The platform is rich in marketing features, including inbound tools and email marketing automation, beneficial for e-commerce businesses. It also fosters a collaborative environment with its active online community forums.

Pricing: A Zendesk plan starts at $55 each month

10. Help Scout

If you’re searching for a customer-focused HubSpot alternative, consider Help Scout. This CRM software is designed to optimize both agent and customer experiences.

Help Scout is one of the best HubSpot alternatives for the following features:

  • Intuitive interface for easy onboarding and storing of customer data
  • Comprehensive customer profiles for personalized support
  • Real-time, trigger-based Messages for proactive engagement
  • Centralized shared inboxes with saved replies and automated workflows
  • Beacon for live chat support and self-service knowledge base
  • Hassle-free data migration from other platforms

With Help Scout, you can view all customer data and previous interactions alongside each request, enabling personalized and efficient service. Its message feature allows real-time, proactive customer support.

Shared inboxes centralize all customer conversations, facilitating quick responses and effective team collaboration. Beacon offers live chat support and directs customers to relevant knowledge base articles.

Plus, migrating existing customers from another platform is easy with Help Scout, alleviating any roadblocks in transitioning to a new CRM platform.

Pricing: Help Scout plans start at $20 each month

Final Thoughts: 10 Hubspot Alternatives to Try

Choosing the right CRM isn’t just about features; it’s about finding a platform that resonates with your business ethos.

This list contains some of the most compelling HubSpot alternatives, offering solutions that can propel your customer service to new heights.

So, seize the opportunity and test out a HubSpot alternative so both your team and customers can enjoy a smooth, efficient experience.

By Rachel Dennis

Sourced from Niche Pursuits

By Saffron Clacy

HubSpot is one of the best CRM software on the market. Here are some ways you can use it in your marketing career.

HubSpot has been known for being the best customer relationship management platform on the market for businesses of all sizes, but what specifically can the company offer your marketing career?

If you aspire to work in the marketing field or want to start your projects, you’ll want to invest time into a good program to manage customer databases for companies you work for, as well as for your use. Here are some HubSpot features that will help your career get off to a great start.

1. Customer Relationship Management

HubSpot has one of the top CRM platforms above all others, so whether you end up growing a team during your career or choose to work solo, you can guarantee all of your important records will be managed effectively!

Add members of your team to the platform to boost productivity —such as calls or meetings— important information on contacts, companies, deals, and more. Know more about your audience by tracking their patterns, which will overall transform into a collaborative and supportive online workspace!

2. Social Media Management

Not only can you use HubSpot to craft amazing emails, but their social media marketing tools as well. HubSpot can be especially useful to you if you intend on managing your own social media brand! Increase your brand awareness to the public, obtain leads —and hopefully conversions—build relationships with your social media audience, and delve into competitor research.

Instead of spending a fortune on independent programs, you can use the HubSpot social media software to connect your accounts, schedule a bulk collection of posts ahead of time, design images with Canva build into HubSpot, customize the publishing schedule, build social media campaigns with their premium templates, publishing platform, analytics, and more.

3. WordPress Integration

If you’re at that point in your career where you’d like to build a solid website but have no idea how to optimize it, HubSpot has a great tool for it. Integrate WordPress into your HubSpot account, then you can have access to all of their amazing features.

After setting everything up, you can add call-to-action buttons to your site to encourage clicks, create custom forms for potential clients to fill out, set up an email automation feature when people agree to subscribe to emails, and effectively manage your website analytics! Know exactly how many people are accessing your page, and all the nitty-gritty details along with it.

4. Search Engine Optimization

Learning the basics of SEO usually becomes a normality at some point in your marketing career, but with the HubSpot SEO Marketing Software, this can make the process way more simple. It offers advice on what you can do to rank your content higher, assistance with content strategy, accurate reports on your Google ranking, and support at every corner with your blogs, landing pages, emails, and more.

If you’re looking for a system that has the entire package, you need to implement this into your marketing strategy. Furthermore, if you’re still worried due to being an SEO novice, check out the best websites to learn SEO!

5. Sales Tool

Are you working on building a business alongside your career, but do not know sales? HubSpot can show you how. Marketing is important, but so is managing your sales with a platform that can manage them.

The HubSpot Sales Hub Enterprise allows you to take part in sales engagement tools, monitor internal business permissions, manage payments, have access to sales data, analytics, and the overall activity and progress of a business. With these tools at hand, all of your sales information can be stored and managed with ease.

6. Email Marketing Tools

HubSpot has a range of tools in their Marketing Hub. These can be used to build an email list, store and manage contact data such as location or phone numbers, create innovative email campaigns, design forms people can use to sign up to emails, and so much more.

Choose from custom templates, build categorized lists, upload your current clients, and more. In using this feature, you can slowly build up a list of loyal customers that you can manage with a few clicks of the button! If you’re looking to learn the basics of email campaigns, here’s how to leverage email marketing with this boot camp course.

7. Reliable Analytics

With numbers, they need to be accurate, and HubSpot offers precise analytics that can be a big help in your marketing journey. If you decide to send out an email, there are statistics you can always refer back to tweak your strategy.

Check out the number of clicks, the percentage of people who opened your email, the number of emails that didn’t send, and even whether your customers opened your email on Firefox. With solid statistics to keep track of, HubSpot will be your best asset when it comes to those digits.

8. Customized Database

Two Men Using Computer at Work

How good are your organizational skills? This is one of the most important things when climbing up the marketing ladder, and HubSpot has everything you need if you struggle to keep track.

With the database system, you can add in contacts manually or using an Excel spreadsheet, create numerous records, email or call contacts, see communication history, and even integrate Gmail or Outlook to make sure you’re sending to the right people! Don’t stress about that one company that hasn’t received a newsletter yet, you can easily filter their details at the click of a button,

9. High-Quality Customer Service

Employees on Phone Workplace

When starting your marketing career, you need a trustworthy support network! Not only does HubSpot have proven marketing features that work, but their customer service is one you can always rely on.

Easily contact the support team by clicking the chat box via their website, type in your problem, and you’ll receive a friendly support specialist in a matter of minutes. HubSpot is fast, reliable, and goes as far as recording videos on Loom to give you a hands-on demonstration to help you. The effort put into customer satisfaction is phenomenal, and knowing you have a support network will decrease your career anxiety.

Exceed in Your Marketing Career

Working in the field as a solo marketing entrepreneur or employee means you need the right programs to push you forward. HubSpot is professional, easy to use, and will ultimately be the key to your success in the world of business.

All aspects of marketing will benefit from the program, whether it’s content marketing, mobile marketing, direct to consumer, social media marketing, or email marketing. Your stakes are higher with a reputable platform on your side every step of the way.

By Saffron Clacy

Saffron has been freelancing for over five years, specializing in the copywriting and creative writing industry. She is based in Melbourne, Australia. More From Saffron Clacy

Sourced from MUO

 

By Esa Landicho

Those in the marketing industry should be familiar with inbound marketing strategy. Many marketers use built-in customer relationship management (CRM) for marketing reporting. HubSpot is a leader in this digital marketing industry, with 135,000 global customers. This guide will explore how to use HubSpot.

HubSpot is known for marketing and business activities and as a sales hub that boosts and empowers business growth. For start-ups or entrepreneurs looking for the proper tools to start a new venture, this guide to HubSpot provides a deeper dive into the tool, as well as HubSpot tips to help you thoroughly utilize it.

What Is HubSpot?

HubSpot is a cloud-based CRM system that helps align sales and marketing teams. It is a powerful tool that fosters sales enablement and optimizes inbound marketing strategies to generate qualified leads, therefore increasing and boosting return on investment (ROI). In short, HubSpot is software that can be used to market and sell more successfully.

Why Do You Need HubSpot

You need HubSpot because it has the tools to build websites, manage social media, send a marketing email, automate lead-nurturing workflows, and publish content. It makes email marketing easier and it saves time. In addition, this tool allows the creation of sales pipelines that track business growth. HubSpot users find business transactions and objectives are easier met.

HubSpot Use Cases

  • Automate emails and workflows: Workflows can trigger emails, update data, and send internal notifications. They can also identify and categorize prospects to help pinpoint potential customers. Automated emails make it easier to communicate and market to your customers. In 2020, 31 percent of businesses had fully automated at least one process.
  • Nurture sales opportunities: HubSpot users can target emails and trigger actions based on the makeup of a deal. They can also utilize options in HubSpot, such as creation date, deal stage, and follow-ups for customers.
  • Create personalized templates and tokens: Time-saving email templates are available, allowing users to send personalized messages they can easily edit. Personalization tokens in emails can also be substituted by a recent piece of content to share with recipients.
  • Chat with real-time customers and prospects: When a client’s question is answered promptly, that is a mark of great customer service. HubSpot has a live chat option to allow a business to answer its prospective clients as soon as possible. Because of this, there’s no need for additional customer service software.
  • Produce an inbound marketing campaign: With HubSpot’s help, users can make inbound marketing campaigns to attract visitors by producing content that’s tailored to them. From there, users can turn those visitors into leads and nurture them to become customers.

Key Terms You Need to Know to Use HubSpot

HubSpot Marketing Hub

This is a set of tools to help the marketing department when it comes to inbound methodology. It offers an easy content creator for email, social media accounts, websites, and blogs. It also provides tracking and custom reports and offers tools such as social media organization and scheduling, calls to action, mobile optimization, and landing pages.

HubSpot CRM

This is a robust tool that boosts companies’ customer service. HubSpot CRM stores the company contacts and leads. The lead is then passed from marketing to the sales department so that both can work to convert the lead into a paying customer. Its outstanding product features are email scheduling, live chat for the website, and Outlook and Gmail integration.

HubSpot Sales Hub

This is designed to help the sales team by allowing them to focus on closing deals with more qualified clients. The HubSpot Sales Hub tool helps reach sales quotas and increase sales productivity. Popular features included in this hub are email notification and marketing, meeting scheduling, reporting dashboards, and multiple-deal sales pipelines.

Analytics

Analytics can be considered the eyes of inbound marketing since it’s defined as discovering and communicating meaningful patterns in data that help analyse customer and business trends, as well as boost business productivity. With an analytic tool, a company can develop actionable insights that lead to informed decisions.

A/B Testing

This is the process of comparing two campaigns or variations to see which performs best, a helpful tool in marketing efforts. It can be used in variations to a subject line in an email, in calls to action, with the structure or template of marketing emails, and more. This business strategy eventually helps growth and revenue.

Equipment You’ll Need for HubSpot

  • Laptop or desktop: You must have a desktop or laptop to run Hubstaff’s business activities and begin business growth. A computer also makes it easy to access product features like the HubSpot Marketing Hub and HubSpot Sales Hub.
  • Stable Internet connection: Because HubSpot is cloud-based software, a stable Internet connection is a must. Ensure that you’re always connected, especially when making changes or creating posts, content, or emails.
  • Email address: Creating an account in HubSpot requires an email address. There’s also an integration feature to link an email.
  • Google Drive: HubSpot also allows Google Drive integration, making it easier to access files when needed. Google Drive is available with a Gmail account.
  • Social media accounts: Regardless of which social media platform you intend to use, social media accounts are one way to use HubSpot seamlessly. If you are connecting Instagram, it should be a business account. Having social accounts to connect to will help increase business performance.

How to Set Up and Start Using HubSpot

Step 1: Integrate Email

The first step to using HubSpot is to connect the CRM to an email. This is important because all email activity will be seen and stored inside the CRM. This way, users can keep up to date, especially on the emails they send and receive. They’ll receive a notification if customers reply and the HubSpot CRM helps with business productivity and performance.

Step 2: Create Filters

Filters record in the present time. This means users can gather similar contacts based on the information in the HubSpot CRM. This way, users can organize data to learn which contacts to focus on. This helps ensure no one falls through the cracks.

Step 3: Import Contacts

In this step, users can add information to HubSpot’s CRM by importing contacts and information about sales and companies. Users can then fine-tune filters with more information to increase outreach. This is as simple as manually adding a single email address or using a spreadsheet to import several contacts at once.

Step 4: Identify Deal Stages

Deal stages represent the sales process steps in HubSpot CRM. This is essential because they help to manage multiple relationships simultaneously. Instead of spending time tracking the progress of individual prospects, users can lay out the sales process visually, and drag and drop individual deals from one stage to the next.

Step 5: Develop a Lead Ad

This is the last step, where users can create targeted ads across social media platforms. The ads should have a strong call to action (CTA) and use Facebook or Instagram data to auto-populate forms. As new leads come in, they’re automatically added to your CRM.

The Importance of HubSpot for Business

HubSpot improves marketing strategies, generates leads, and boosts inbound marketing. Users won’t need tools outside the platform such as an SEO tool, reporting tool, or an analytic tool, because those are already built in. HubSpot increases sales and business productivity, which leads to higher revenue, efficient business transactions, and greater performance.

Top HubSpot Tips: Use HubSpot Like a Pro

  • Test contacts: Not many people use their real email addresses, which can be a challenge when seeking leads. To combat that, HubSpot has an automation tool that allows users to send follow-up emails that can also be used to test whether accounts are real. Doing this can also boost email and business productivity.
  • Learn how a CRM database works: Users must learn the best CRM practices, especially how to gather, store, and manage data. Becoming familiar with the CRM tool will help to boost sales and nurture leads.
  • Direct to thank-you pages instead of thank-you popups: When someone downloads content or subscribes to a business, directing them to a thank-you page helps show that each client is not just a number, but an important customer or prospect regardless of whether they are qualified leads.
  • Make use of HubSpot Academy: HubSpot offers courses and certifications for professional development. Its courses include inbound marketing, Excel for marketers, and digital advertising. It also offers courses to increase sales and business productivity.
  • Test out different CTAs: With HubSpot, users can see the views and conversions of various CTAs. Then, they can experiment with what works the best to boost the company’s sales quotas, and eventually, the business revenue.

HubSpot for Different Professions

Profession Applications
Social Media Manager Create personalized templates and tokens, produce inbound marketing campaigns
Digital Marketing Analyst Automate emails and workflows, nurture sales opportunities, create personalized templates and tokens, produce inbound marketing campaigns
Digital Marketer Nurture sales opportunities, create personalized templates and tokens, produce inbound marketing campaigns
Search Engine Optimization (SEO) Specialist Automate emails and workflows, create personalized templates and tokens, produce inbound marketing campaigns
Growth Marketing Associate Automate emails and workflows, nurture sales opportunities, create personalized templates and tokens, produce inbound marketing campaigns
Marketing Assistant Automate emails and workflows, nurture sales opportunities, create personalized templates and tokens, produce inbound marketing campaigns
Email Marketing Executive Automate emails and workflows, nurture sales opportunities, create personalized templates and tokens
Marketing Manager Automate emails and workflows, create personalized templates and tokens, produce inbound marketing campaigns
Performance Marketing Lead Automate emails and workflows, nurture sales opportunities, produce inbound marketing campaigns
Copywriter Automate emails and workflows, nurture sales opportunities, create personalized templates and tokens, produce inbound marketing campaigns

 

Should You Use HubSpot?

Yes, because it makes business productivity easier and more efficient. With the CRM that comes with it, you’ll reach more customers and have more quality leads. In addition, HubSpot has relevant popular features to grow your marketing and sales. It has HubSpot CRM, an SEO tool, reporting tools, the HubSpot Sales Hub, and the HubSpot Marketing Hub.

How to Use HubSpot FAQ

Is HubSpot easy to use?

Yes, HubSpot is easy to use because it has a simple layout. In addition, it has other-party benefits such as Gmail integration and those for social media profiles. First-time HubSpot users will have no trouble learning the ins and outs of the program.

How is HubSpot used in marketing?

HubSpot is used in marketing to attract visitors, get leads, and convert them into paying customers. This is done because HubSpot is a platform with popular features that combine the marketing and sales departments in one place.

Is HubSpot good for SEO?

Yes, it is good for SEO because it has a marketing hub that contains built-in SEO best practices and tools.

What makes HubSpot different?

HubSpot is different from other programs because it is an intuitive and scalable program that provides greater business productivity due to its popular features like the HubSpot Sales Hub.

By Esa Landicho

Sourced from Career Karma

 

By

What would you do if someone wrote an unflattering tell-all book about your work place?

This happened to HubSpot in 2016.

HubSpot is a software company in Cambridge, Massachusetts. They develop software to help their customers use inbound marketing to build their businesses. HubSpot sells their software as a service, meaning customers pay a monthly fee to use it.

Seasoned tech journalist Dan Lyons worked there from April 2013 to December 2014. It was not a good experience for him so he did what journalists do. He wrote about it.

I recently finished Lyons’ book Disrupted: My Misadventure in the Start-Up Bubble.

It was an entertaining read. Lyons highlighted the ageism in the tech start-up world and shared his insider’s view of the pressure at HubSpot to grow the business.

His insights dovetailed with my less-than-optimal experience with HubSpot.

In the summer of 2013 I downloaded a free HubSpot e-book. The amount of information requested for the download gave me pause – not just name and email address, but also company name, size, type of business, and phone number. I proceeded anyway.

Within an hour of requesting the download, I began to receive sales calls from HubSpot. One salesperson called several times over a two-week period. Other salespeople called occasionally, all with the same script. I also received sales emails.

The barrage bordered on harassment. I unsubscribed from their emails, ignored their calls and wrote a post about it in October 2013.

To my surprise, HubSpot’s CMO, a guy Lyons dubs “Cranium” in his book, responded to my post.

Cranium’s response defended HubSpot and denied that HubSpot was a brand in adolescence since they had not stopped growing. Revenue had grown 82% the prior year.

But revenue growth was not the whole story. Costs were skyrocketing and HubSpot had yet to show a profit. Brands that have yet to operate profitably are certainly adolescent.

Reading the book made me curious. Had HubSpot proven inbound marketing to be profitable? Was it still a brand in adolescence?

Inbound Inspiration

HubSpot’s entire reason for being centers on inbound marketing.

Inbound marketing is a concept that marketing guru Seth Godin originated in his book Permission Marketing in 1999. Godin’s premise was twofold:

  1. Getting a prospect to give you permission to market to them would be more effective than interrupting them with annoying advertising and sales calls.
  2. The advent of the internet (this was 1999) would mean that the cost of incremental marketing touches like emails and webpages would be zero which would drive the overall customer acquisition cost down.

Godin advocated creating communication suites -things like a series of emails, letters, webpages, or even phone conversation scripts – that would deliver something of value to the prospect for free and allow the seller to learn more about them and tailor future communication based on that learning.

Godin predicted that this slow drip approach would turn prospects into friends and friends into customers. The relationships built would provide the foundation for a healthy business and reduce customer acquisition cost.

HubSpot’s co-founders Brian Halligan and Dharmesh Shah seized on this idea after Shah started a blog in 2005 that attracted traffic quickly. The two noted that people flocked to information they found helpful.

In 2006 Halligan and Shah launched HubSpot, offering software to help businesses attract customers by “inbound marketing,” marketing that offered helpful content to prospects to get their attention.

HubSpot led by example, publishing free e-books and other resources on the topic of inbound marketing to teach people what it was and how to use it. Requestors had to provide their contact information and other company details to receive the free resources.

The Inherent Flaw in the Plan

The inbound marketing approach requires time and patience to build business.

For HubSpot this would have meant letting their prospects digest the first free content it sent, offering them another resource or series of resources informed by their first choice and answering questions. Prospects would become familiar with inbound marketing and HubSpot’s offerings and ultimately many of them would become customers.

But Halligan and Shah were tech industry guys who set their sights on building a tech company to take public.

Their aspirations for the company were at odds with the time and patience inbound marketing requires. Instead they gave their salespeople high quotas to meet which resulted in aggressive sales tactics like the calls and emails I received.

Show Them the Money

Fast growth requires capital. Shah put up $500,000 as HubSpot’s sole seed investor. By 2013, they had raised over $100.5 million in six rounds of funding. They had spent most of it.

Then HubSpot had a successful IPO on October 10, 2014, selling 5 million shares, raising another $125 million in funding, valuing the company at $759 million and enriching Halligan, Shah and their investors.

Since then HubSpot has broadened its product offerings from a single app to a software platform with multiple components. It has grown exponentially, expanding its customer base from 13,607 to 60,814, its work force from 785 to over 2,600 and its annual revenues from $115.9 million to $513 million.

But it’s still not profitable.

HubSpot spent hundreds of millions of dollars to continue fueling growth and sought more funding through another public offering of 1.7 million shares of common stock in February 2019. The offering raised $355 million.

HubSpot’s Identity Crisis

The ability to bring down sales and marketing costs drives the business case for inbound marketing, and it is precisely this struggle that seems to be preventing HubSpot from being profitable.

HubSpot’s first quarter 2019 investor presentation shows that HubSpot has made progress in that struggle, bringing sales and marketing costs down from 55 percent of revenue in 2016 to 44 percent in first quarter 2019.

HubSpot Q1 2019 Investor Presentation

Given that their gross margin, R&D and G&A expenses are already in line with their targets, HubSpot’s ability to be profitable – to get their operating margin to the 20 to 25 percent target – hinges on their ability to reduce sales and marketing costs to 30 to 35 percent of revenues.

As HubSpot’s brand identity is inextricably linked with inbound marketing, proving it works by becoming profitable is crucial.

A key indicator of successful inbound marketing is a reduction in customer acquisition cost (CAC). HubSpot harps on this point.

Yet HubSpot’s success there remains murky. HubSpot’s CAC rose from $6,671 in 2011 to $11,997 in 2014. Then they stopped reporting it. The lack of reporting has raised suspicions and conjectures that their CAC continued to rise despite company statements that it had gone down.

HubSpot remains a brand in adolescence with an identity crisis as it has yet to demonstrate that inbound marketing is profitable and reduces CAC.

HubSpot Needs to Slow Down to Succeed

To address their identity crisis, HubSpot needs to:

  • Become profitable. Focusing on this goal will mean slowing things down to allow customer support and other infrastructure functions to scale to the company’s current size.
  • Show customer acquisition costs. With HubSpot’s focus on this key metric, the lack of transparency on CAC is glaring.
  • Dial down aggressive sales tactics. For research purposes, I signed up for another free download on June 18, 2019. By July 3rd I had received 15 emails from two sales people and “The HubSpot Team.” The daily barrage encourages people to tune out and is contrary to the spirit of inbound marketing.
  • Slow customer acquisition. Improving the experience for the customers HubSpot has would turn more of them into advocates which would also help lower sales and marketing expenses via positive word-of-mouth.
  • Staff and train customer support better. Several 2019 HubSpot entries on employer review website Glassdoor.com indicate customer support workers feel overwhelmed and overworked. Getting customer support caseloads down to a manageable size is key to delivering the great customer experience HubSpot advocates.

The fresh infusion of capital from the latest public offering provides the perfect opening for HubSpot to focus for the long term. If they do, they have a shot at continuing to dominate the inbound marketing space for years to come.

If they don’t, who knows how much more capital the public will lend them before they bail?

Should Your Brand Use Inbound Marketing?

If you have the resources to create helpful content for your prospects and to deliver it via email and social media marketing, I recommend that you use inbound marketing as one of your marketing strategies.

Helpful content can take many forms including videos, infographics, articles, podcasts and e-books. It should inform the prospect on a topic of their interest while demonstrating your brand’s understanding of their problems and expertise in solving them.

Inbound marketing can attract prospects your brand might not otherwise reach.

But the approach takes time to work as it is like building friendships. Few acquaintances become immediate best friends. Relationships take time and multiple interactions to build.

Inbound marketing has worked well for me. My email newsletter is my primary marketing vehicle. It has produced prospects and prompted referrals. In 20 years in business I have never run an ad or made a cold call.

One thing you should not do is react the way HubSpot did when word of Lyons’ book got out.

Months before the book was published, Cranium tried to use extortion to get an early manuscript and stop the publication. His actions triggered an FBI investigation and resulted in his abrupt dismissal.

HubSpot’s board sanctioned CEO Halligan for not reporting knowledge of Cranium’s actions earlier. Cranium’s right-hand person, “Wingman” in the book, resigned before he could be fired.

Cranium’s actions ultimately boosted interest in the book when HubSpot issued a press release to explain his dismissal.

About a week after the book was published in April 2016, Shah responded on LinkedIn, copping to some accusations but leaving many questions unanswered. He indicated that HubSpot is on a “path to profitability,” but over three years later they still haven’t gotten there.

By

Sourced from E. Starr Associates