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By Arol Wright

Instagram is a powerful tool for both established and up-and-coming businesses. Here are a few tips on how you can use it better.

For any company or business, it is of utmost importance to maintain a presence on social media, and do so in the most efficient way possible. Nailing down your internet strategy is as important as ever, and if you’re a business, it can score you a lot of points to get things right.

One of the biggest social networks around right now is Instagram. It can be a daunting platform to get into, but if you use it properly, it can be a powerful tool for your business. Here are a handful of tips on how you can boost your presence on Instagram.

1. Get the Basics Right

Phone Showing Instagram Insights

When first creating an Instagram account for your business, there are a few things that you need to do before kicking it off other than just putting a name, a profile picture, and a bio. These will be essential for your journey later on.

The first one is to switch your profile to an Instagram business account. This will allow you to access juicy metrics later on, and use some of the tools we’ve detailed later on in this post—and it will also make prospective customers take you more seriously. To do so, go to Settings, tap on Account, then tap on Switch to Professional Account and follow the steps—select the category that best suits your business, and click OK to confirm.

The second one is to put action buttons on your profile. You can add info to your profile, like a phone number or an email, and make it easily accessible via call-to-action buttons on your profile, so people can quickly reach out to you. Create a Linktree link and put it in your profile, too, as this will allow you to both add extra buttons not supported by Instagram and also link to your other social media accounts.

Also, while we’re on it—even if you do all of this, keep an eye on your DMs, because you’ll almost certainly still have people message you there, and you don’t want to lose out on them.

2. Use Facebook Creator Studio

Facebook Creator Studio

To manage both your Facebook account and your Instagram account, this is one of the best options around. It’s an official tool developed by Meta itself, first launched in 2018. A mobile app was also launched in 2020.

Facebook Creator Studio tool allows you to schedule posts on both social networks, and lets you monitor statistics on your profile to know how well your posts are performing. Being a tool developed by the parent company of both Facebook and Instagram, it stays constantly updated and relevant with the latest additions to the platform. And for Instagram, in particular, it’s a very powerful tool, allowing you to do mostly everything short of posting stories. You can post pictures/videos, schedule content, and look at stats on everything from followers to post metrics.

It can do many things, but don’t go overboard, either. If you’re just getting into this tool, in order to make it much more bearable to use, make organizing content your priority and take into account the fact that you don’t need to check out all the metrics or use all tools at your disposal. Stick strictly to what you need.

If you’re an entrepreneur looking to grow their social footprint, you should adapt to what you really need inside Creator Studio. You don’t need absolutely everything—the key is to make things easy, and for that, it is best to use only what is really necessary.

3. Feed Design is Key

photo of a phone showing an instagram feed

Keeping your post feed nice and tidy is something many businesses overlook. And quite frankly, these days, it might very well be one of the most important.

The very moment users click on your profile, they’re going to form their very first impression of your project. And it goes much further than just reading the bio, or looking at your profile pic. They’re also going to take a look at your feed without necessarily looking at each post in deep detail, so make it looks appealing and consistent.

Use websites like Unsplash to get high-quality, free-to-use resources for your content, and use tools like Figma Editor, Canva, or even Adobe Photoshop to create killer images. And while making them, remember to keep a common design language, in order for your feed to have a nice dose of visual harmony.

4. Don’t Be Afraid of Branded Content

Tablet with Social Links

Once you start getting a large social media following, and you’re looking into actually pouring money into your promotion efforts, you can look at branded content.

Instagram’s branded content is pretty much just partnering with influencers and other users for them to promote your product. It’s actually surprisingly effective—things can and often do go viral on TikTok and Instagram, resulting in sales multiplying exponentially. People see their favourite creators using things, and then want to buy those things.

To make branded content, you’ll actually need to reach out to creators. But once you’ve agreed on terms with them, Instagram makes disclosing a partnership to the public quite easy.

Darkposting on social media is another way to serve branded content seamlessly into users’ feeds.

5. Be Customer-Friendly

instagram app

Finally, no matter at which stage of the process you’re in—whether you’re still a growing brand, or if you already have a large following—it’s very important to always be customer-friendly.

Keeping attention to detail, being responsive, and listening to your users are all key parts of not only holding up your social media presence, but also your integrity as a business. If you’re a small or big store selling things, make your price tags visible and be responsive to users looking to buy from you. Keep your catalogue of products visible and easily accessible. Ideally, you only want people messaging you to either buy something or know more about a specific product—always be kind and proactive with them.

Growing on Instagram Takes Time and Effort

The tips we’ve detailed here are not a sure-fire way to grow into a world-renowned brand in a matter of days. That will actually need more dedication and effort. But they’re a good place to start from scratch, or boost things if you’re already established.

Organizing your content better and being proactive will set you apart from a big crowd.

By Arol Wright

Arol is a tech journalist and Staff Writer at MakeUseOf. He has also worked as a news/feature writer at XDA-Developers and Pixel Spot. Currently a Pharmacy student at the Central University of Venezuela, Arol has had a soft spot for everything tech-related since he was a child. When not writing, you’ll either find him nose-deep into his textbooks or playing video games.

More From Arol Wright

Sourced from MUO

 

By Marisa Sanfilippo

An Instagram business profile can help you engage your audience with high-quality visual content.

Your business may already have a Facebook business page, and because Facebook owns Instagram, the two social platforms integrate nicely. Instagram is also very popular: According to Statista, Instagram has more than 1 billion monthly active users spanning a wide range of demographics.

But before you get started on Instagram, you’ll want to make sure this platform is right for your business. This guide will help you determine if it’s a good fit and, if so, help you get started with this popular social media network.

Is Instagram right for your business?

Instagram is appropriate for many, but not all, businesses. If you’re deciding whether this social media platform is right for your company, ask yourself the following questions:

  • Who is my target audience?
  • Is my target audience largely on Instagram?
  • Do I have the type of business that can be visual?
  • Do I have the budget and time to maintain an Instagram business page?

Answering these questions can help you determine whether Instagram will help get your brand, products and services in front of prospects. Certain demographics use Instagram more than others, so a different marketing channel may be a better fit for your business depending on its target audience.

Benefits of Instagram for businesses

If you determine that Instagram is a good fit, there are many ways it can benefit your business. Here are some of the advantages:

  • Creates brand awareness
  • Helps you engage with customers and prospects
  • Shows your human side
  • Allows you to partner with influencers
  • Drives leads and sales

Differences between a personal and business Instagram account

Instagram personal profiles (also known simply as Instagram profiles) are designed for consumer use, while Instagram business profiles are intended for business use. Later on, we will dive into the key features of Instagram business pages.

If your business intends to promote your products and services on Instagram, you should have a business account. However, you can have both types of accounts.

As an example, life coach Lily Sais has both a personal account and a business account. On her private personal account, she posts personal content about her life and her children for her close family and friends to see. On her business page, Peace from Within, a business that also requires her to get personal with her followers and be vulnerable, she does not post about her daily whereabouts. Instead, on her business page, Sais talks more about anxiety – an issue that her program helps people overcome – and also discusses her coaching program.

 

 

Both types of accounts are free to use, but if you want to run ads on Instagram business, you’ll need to pay.

Should I switch my personal profile to an Instagram business page?

If you already have an Instagram personal profile and are wondering if you should switch your account to a business profile, ask yourself these questions:

  • Would you like to keep your personal account to share personal or private content with your inner circle? If so, keep your current personal page and start a separate business page.
  • Do you plan on posting promotional content about your business? If so, you should have a business page, but you can also keep your personal page if you’d like.

Just because you have a personal page does not mean you need to post on it often, especially if you end up getting too busy working on your business page. But people who typically already have a personal page with more than a few posts find that they prefer to keep their personal page and start a new page for their business.

Key features of an Instagram business account

Instagram personal accounts offer fewer features than Instagram business profiles. As a business owner, it can be helpful to have access to data that’s available only through business pages and Instagram Insights. Here are some of the additional features you get from an Instagram business account:

Instagram Insights

Instagram Insights gives you access to data on content, activity and audience. Use this analytics tool to discover weekly information about the following metrics:

  • Posts: the number of posts and stories added to your page.
  • Engagement: the number of accounts that your account has reached, including the posts that led to impressions, interactions, profile visits and website clicks.
  • Audience insights, growth: the number of people who followed your page, the number of people who unfollowed your page, the average times your followers were on Instagram in a typical day and the days of the week your followers were most active.
  • Audience insights, demographics: data on users’ locations, age ranges and gender.

At this time, Instagram Insights is not accessible via desktop. Through the app, Insights is updated weekly.

Instagram advertising and promoted posts

Instagram advertising and promoted posts are available only through business accounts. These tools are a key way to promote your Instagram business account to get more followers and increase engagement. To run Instagram ads, you need a Facebook business account with Facebook ads manager.

Product tags for easy shopping

Every e-commerce business can benefit from Instagram’s product tags, which help encourage followers to make a purchase on your page. However, Instagram does not approve this feature for every account. To gain access to product tags, you must meet Instagram’s shopping availability rules. Your page must meet the following commerce eligibility requirements:

  1. Comply with Instagram’s policies.
  2. Represent your business and your domain
  3. Be located in a supported market
  4. Demonstrate trustworthiness
  5. Provide accurate information, and follow best practices

How to use product tagging on your Instagram posts:

Once Instagram approves your account, it’s easy to get started with product tagging. Per Instagram’s instructions, follow these five steps to tag products on your Instagram posts:

  1. Select a photo or video, and add a caption, effects and filters.
  2. Tap the products in the photo that you want to tag. For videos, you’ll see a tray where you can select up to five products to tag.
  3. Enter the names of the products you want to tag, and select them as they appear in the search box.
  4. Tap Done.
  5. Tap Share.

Quick-reply direct messages

Consumers expect fast responses from businesses on social media, especially when they are inquiring about a product they would like to purchase right away. Not all businesses have the resources for around-the-clock social media monitoring. With Instagram’s quick-reply feature, you can send prospects an automated response, which is better than no response at all.

How to set up an Instagram business profile

Setting up an Instagram business profile is easy and can be completed in a few simple steps. Here are two ways to set up your Instagram business profile:

Switching from a personal page to a business page

If you already have a personal profile and you’d like to switch it to a business page, follow these steps:

  1. Log in to your Instagram account.
  2. Select Edit Profile.
  3. Select Switch to Professional Account.
  4. Choose the type of account you’d like to set up based on what describes you best: creator account (ideal for business influencers and any other type of influencer) or business account.
  5. Select Next.
  6. Select Continue to complete the process.

Setting up a new Instagram business page

If you’ve decided to start a new business page, follow these steps:

  1. Download the Instagram app onto your smartphone.
  2. Create an account, ideally with your business email.
  3. Choose a username.
  4. Start building your following by finding friends and contacts.
  5. Upload a profile photo.
  6. Add your website.
  7. Craft a company bio.
  8. Create your first post.

Instagram business page setup best practices

To get your page set up for success, be sure to keep these best practices in mind:

Choose a relevant username.

The username you choose should be the name of your business so that prospects and customers can find your page easily.

Select an engaging profile photo.

Some businesses use their company logo as their profile photo. Depending on what your logo looks like, you might choose to go this route. Alternatively, you can do something more creative that still fits your brand. Experiment with different profile photos of people, such as your staff. Your profile photo needs to be 110 by 110 pixels.

Create a profile bio.

You get 150 characters in the bio section to make an impression. Using a few branded hashtags (no more than three, so it doesn’t make your bio hard to read) can help give your page exposure. Your bio should tell a short story about what your business offers. For example, New Jersey-based payment processing company Priority Payments Local uses lists and emojis to draw attention to the bio and make it easier to read.

Add relevant URLs.

The most obvious way to use the URL is to add the link to your company’s homepage. This makes the most sense for a lot of businesses, especially e-commerce businesses. But if your company has multiple pages you’d like to connect, consider adding a Linktree, which gives you the flexibility to add multiple links and thus help take users through a sales funnel.

For example, a Linktree for an e-commerce clothing business may have links to the following:

  • Newest clothing arrivals
  • Bestsellers
  • Sale products

A law firm may have links to these pages:

  • A blog post on what to do if you were just in a car accident (for personal injury prospects)
  • A free e-book on how to choose a mediator for a divorce
  • A landing page that highlights the firm’s accreditations

If your business sells both products and services, having mixed links makes even more sense. Here’s how Priority Payments designed its Linktree to feature different types of content:

Develop a posting strategy.

It’s helpful to have a posting strategy to drive traffic to your page and, ultimately, generate sales from Instagram. Your posting strategy should work hand in hand with your overall marketing strategy and may include the following elements:

  1. Goals. Include both your short-term and long-term objectives.
  2. Target audience. Define the demographics and characteristics of your ideal customer.
  3. Post frequency. Establish how many times a week you will post and how many of those posts will be on page posts versus Story posts. Find a good balance; posting regularly will help you stay top of mind with your followers, but posting too often may turn them off.
  4. Assigned staff. Determine who will manage your Instagram page.
  5. Hashtags. Select relevant hashtags to be included in your posts. Make sure to check out what’s trending so you can gain more traction if those trends are relevant to your business.
  1. Content design. Figure out what your posts will look like. Will you have a special template for certain posts? For example, you might have a special design for sales posts to help with brand recognition.
  2. Voice. Determine how you want to represent yourself to your audience. For example, will your posts be serious or funny? If your audience includes mostly professionals in your field, you might include industry-specific terminology, but if you’re targeting the average consumer, you’ll want to avoid this kind of jargon. The voice of your social media messages also ties back to your overall brand messaging.
  3. Customer service strategy. If your business is new to social media, you’ve probably never had to respond to comments from prospects and customers on social media, so you’ll need a strategy for how to handle these interactions. Your responses should be guided by an established protocol. For example, what should you do if you receive a negative comment? All responses need to be crafted with care. 

Once all of these pieces are in place, you’re ready to post on Instagram. Revisit your posting strategy periodically to determine what is working and what isn’t, and adjust accordingly. Pay attention to your audience’s behaviour and needs to craft truly engaging content that resonates with your audience.

Image Credit: AntonioGuillem / Getty Images

 

By Marisa Sanfilippo

Marisa Sanfilippo is an award-winning marketing professional who has more than six years experience developing and executing marketing campaigns for small and medium sized businesses with a focus on digital marketing. After graduating Stockton University with a B.A. in Communications and minor in writing, Marisa worked as a freelance journalist for numerous publications, ultimately earning a position as an e-marketing specialist for a credit union. While in that position, she earned HubSpot’s Inbound Marketing Certification and helped build the organization’s digital marketing strategy from the ground up. Her efforts helped lead the credit union to success on and offline including: a 200%+ organic increase in Facebook followers, a sales generating blog, and much more. Later on, she worked on a social media campaign that gained recognition by The Huffington Post.

Sourced from business.com