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By Ethan Stine

The first time I told a room full of white-collar professionals about my ex-colleague’s near-kidnapping while we were promoting prize fights in Istanbul, I learned the real power of storytelling. And you’re paying attention now too, aren’t you?

It’s a true story that I’m usually excited to tell (mostly because we got him back in one piece), but what I came to understand from the first few times recounting the tale was that ignorance and boredom are potent poisons, and stories contain the antidote. So much of our lives are spent in routines and, when a window opens up and we get to peek through someone else’s lens, we can’t help but look. We want to understand, and we want to be entertained.

The Evolutionary Power To Move People

Whether or not it registers on a conscious level, for most people, stories are part teachers and part entertainers. They define our understanding of the world around us, functioning as a sort of series of dress rehearsals to help us build comprehension about things that we’ve never actually experienced. They’ve become so evolutionarily critical to us as a species that our brains have developed to release a series of chemicals in response to a good, character-driven story: Cortisol makes us sit up and pay attention, while oxytocin builds empathy and connection, and dopamine rewards us for keeping engaged with the narrative.

Let’s pause for a minute to consider the awesome power of that. We can convey information in a way that can move people to action. Without raising a finger, human beings can compel other human beings to feel and think in certain ways, and it’s because we’re programmed by evolution to do it. The ethical considerations are enormous. Despots frequently rise to power by positioning themselves as the leading characters in the story of our connected lives, portraying themselves as messiah figures who can “right the wrongs” of society. Good storytelling can be extremely dangerous when used by bad-faith actors.

Assuming you’re not a bad-faith actor, however, and looking at this through the lens of a communicator, is there anything more noble and powerful to learn how to do? Stories create new opportunities for us to learn from each other, and they motivate us to be better. They teach us about ourselves and serve as our escape from the mundane. A well-told story can be an enormous force for good, a vehicle to drive positive change and introduce innovation in our world.

An Industry-Agnostic, Evergreen Skill Set

Two years ago was when I really registered the pervasiveness of my hopeless addiction to stories. I was neck-deep in field interviews, collecting dozens of customer stories to feed to hungry sales and marketing teams at a newly minted business-to-business (B2B) unicorn, and suddenly it dawned on me: “I can’t get enough of this stuff.”

I was working alongside a team of delightfully qualified consultants, kicking whichever doors stood between us and a juicy narrative, documenting anecdotes and uncovering how some of the biggest and most innovative businesses in the world were using technology to overcome their prickliest challenges. How did a Fortune 500 cosmetics business shave weeks off the time it took them to get cash in the door from their biggest customers? What organizational shifts were happening among Europe’s largest manufacturers in response to the global demand for green energy? People I used to work with in the entertainment business asked me if I was bored in the corporate ecosystem, and I found myself surprised to tell them, truthfully, no. I was constantly learning and endlessly entertained. I was hooked on the story.

Today, I’m building out a fledgling (but supremely talented) marketing team at a series A venture that’s focused on supercharging productivity in the building industry, and you wouldn’t be surprised to know that the stories in this industry are also incredible. I’ve been fortunate in my career to have encountered a surplus of interesting people, and the stories I’ve heard from the folks creating our skylines from glass, steel and imagination are already contending for some of the coolest. Who wouldn’t want to go to dinner with the people who built the tallest towers in London and New York and hear about the challenges they surmounted along the way? Who wouldn’t want to meet the people building our skylines — universal symbols of human creativity, capability and progress?

The point is, there’s always something interesting worth knowing and sharing, no matter which industry you’re working in. The ability to get people to open up and translate their narratives into something that moves people is a totally evergreen set of skills that will serve any marketer for a lifetime.

The Power Of The Story-First Marketing Organization

When my team and I connect with customers, we proudly tell them that we’re a story-first marketing organization, and we tell them that we want to know ​their​ story. Our success as a team is dependent on more than just having successful customers — it’s contingent on us being able to unearth and understand their tales of struggle and success, and then our capability to shine a light on the good work they’re doing. We spend time thinking through media formats and delivery mechanisms. But without a good story to tell, a cause simply cannot be successful.

The imperative for those of us in marketing and communications roles? If you want to be successful in moving people, first always ask, “What’s the story?” Once you have the answer, put it at the heart of your marketing.

Also, don’t wander off with friendly strangers in Istanbul, but that’s a story for another time.

Feature Image Credit: GETTY

By Ethan Stine

Startup veteran, story purveyor and Global Head of Marketing at Disperse. Read Ethan Stine’s full executive profile here.

Sourced from Forbes

By 

Marketing holds a unique place in the modern world; it has the ability to challenge and shape perspectives, to inform culture and to kickstart movements.

Now, in a time of global crisis, we see more clearly than ever the industry’s ability to effect real change, by driving positive messages and offering platforms to those that need it.

It is in the spirit of this fundamental belief that The Drum and Facebook have teamed up to launch the ‘Marketers Can Change the World’ global initiative, which aims to unite and support the industry across three areas: EMEA, North America and APAC.

At its heart, Facebook exists to help create and sustain communities, even from a distance. Now, during Covid-19, that distance is felt more than ever. Pledging to donate $100mn to 30,000 small-to-medium size businesses (SMBs) across these markets, Facebook will support established and rising marketing leaders to rethink how these businesses are run and how we can make them more resilient in times of struggle.

Discussing the exciting new initiative and how marketing can effect positive change in the world is; General Mills marketing head- culture & brand experience (Europe-Australasia), Arjoon Bose, Bombay Sapphire brand director, North America, Tom Spaven, Facebook global industry relations and intelligence lead, Sylvia Zhou, and The Drum associate editor, Sonoo Singh.

What steps have been taken?

“You’ll have seen the Coronavirus Information Centre located at the top of your news feed from the start of the pandemic,” says Zhou. “This was introduced so that our users are up-to-date with news and developments, from a source they can trust.” Facebook has also offered free ads to public health authorities such as the W.H.O, created Community Help where people can support their peers and recently launched Facebook Shops to help users pivot their business online.

Spaven speaks of Bacardi’s commitment to their consumers during this trying period: “The bar and events industry was particularly impacted by Covid-19, so we wanted to give back to the businesses that have continually supported our business.” The project pledged $3mn in financial aid to bars and bartenders facing difficulty during this period, as well as offering up their platforms and marketing expertise for those that need it. For Bacardi, it was a case of serving those that serve them; an idea also seen at General Mills. With the enforcement of lockdown, Bose understood that it was essential to reiterate the kitchen as being the heart of the home and to promote the everyday products needed by families.

What more can bigger brands do to provide support?

“Now is the time to be bold and responsible,” Bose responds. Marketing has always been at the forefront of significant change. He argues that during these difficult times marketing gives consumers a reason to spend and a reason to hope. Now is the time to reiterate brand identity.

Spaven believes that going back to basics is the surest way to engage your consumer base. “The fundamentals of marketing, as well as of human behavior don’t change, only budgets and resources do.”

What are the objectives of the Facebook project?

The ‘Marketers Can Change the World’ global initiative supports small-to-medium size businesses (SMBs) across EMEA, North America and APAC and will focus predominantly on those run by immigrants, senior citizens, or women. “Statistics show that businesses run by these marginalized groups encounter more difficulties in acquiring resources and financial funding,” Zhou shares with us. The project will give rising stars in the marketing industry the opportunity to collaborate with senior mentors with vast experience in the field. Working together on a prescribed brief, the teams will create business policies that give value for the people and communities they impact. Facebook will provide essential training and access to tools that will allow these businesses to thrive both during and after the pandemic.

What knowledge will the mentors be able to impart?

Both Arjoon Bose and Tom Spaven express their sincere gratitude at having been asked to take part in the initiative as mentors. “This is a great opportunity to listen and learn from others, and to experience situations in a new way,” Spaven says. These views are echoed by Bose, who recognizes this opportunity to collaborate with different people and teams, as a teaching moment.

“I hope to be able to provide a fresh perspective to the team members and ask the right questions,” shares Spaven. This initiative lets teams combine the quick thinking of big brands with the even quicker movement of smaller, more centralised businesses.

At the heart of this, is our consumers- and their needs are changing rapidly. How are brands able to keep pace with this?

“Brands have to always be open to change,” states Bose. “Whether that’s remaining open to rethinking your retention strategy, trying out new tools or reprioritizing your products in line with consumer needs- we must be agile.”

Similarly, for Spaven businesses should always be thinking about their brand experience and how this meets customer needs. “Purpose is so important for every brand, but that doesn’t mean they all have to save the world,” he affirms. Understanding your brand’s mission and ensuring you deliver that, ethically and responsibly is enough.

Spaven adds that diversifying the industry needs to be a top priority if we are to truly meet the demands of today’s consumer; “It’s not about ticking a box, it’s about benefitting your bottom line- it’s just good business sense.”

Zhou agrees: “This mission is at the core of what Facebook wants to achieve in this initiative. By channelling our every effort into increasing the visibility of these groups, we want to create a ripple effect throughout the industry. This project will reveal the true power of marketing to influence for good and change the world for the better.”

By 

Sourced from The Drum

Sourced from yahoo finance.

Technology and new ideas often go hand in hand. The challenge is often to express new concepts clearly and eloquently. This is where effective marketing comes into play.

PR and Content Marketing

Getting professionally written editorial content for your brand is a key factor in your path to success.

PR is an ongoing effort throughout the lifecycle of a company. Before the launch, you need a strong, concerted PR and outreach effort to reach all the major crypto sites. But even after, you need to keep the community informed and engaged with interesting new developments, partnership announcements, background stories, and news.

Email Marketing

Email marketing is essential in blockchain. There is no better way to get to new users, investors and clients where you have the most of their attention: in their inbox.

Always track and measure your email marketing. Many companies claim to have hundreds of thousands of subscribers in their list, but if you look at their email open rates, they are often below 1%. On CryptoCoin.News, we have an average open rate of over 25% because our readers did sign up to receive interesting crypto news.

Video Marketing

In the digital age, content is king. Video content is particularly adept at building credibility and authority for your token sale.

Successful companies have typically two types of video:

  • Explainer animation to give some background of your industry and your solution.
  • Interviews with the founders and company presentations by third parties.

Influencer Marketing

Influencer marketing is a hybrid of old and new marketing tools. It takes the idea of celebrity endorsement and places it into a modern-day content-driven marketing campaign. Influencer Marketing works because of the high amount of trust that influencers have built up with their following and recommendations from them serve as a form of social proof to your brand’s potential customers.

In blockchain marketing, trust and authority building is a key component. That’s why Influencer Marketing is an important option in the marketing mix. Getting endorsed by the top YouTube crypto influencers can strongly influence buying and investing decisions.

Trust the Leading Crypto Marketing Agency

The team behind CryptoCoin.News has been active in online marketing for over 10 years, with experience in blockchain marketing since 2016. Trusted by over 150 clients, they know exactly which channels work for blockchain marketing. Paired with efficient, reliable and fast execution, CryptoCoin.News can be your partner for all blockchain marketing needs. Get in touch to schedule a free consultation at https://cryptocoin.news/advertise-with-us/.

Sourced from yahoo finance

By Evan Varsamis,

This year has been quite a roller coaster for marketers so far, and it’s still unclear how things will go in the next few months. However, when it comes to designing a marketing funnel, you can’t stick to your traditional methods anymore. You have to start thinking outside the box and picking up new techniques that can enhance your brand’s presence on the web. Online competition has grown massively over the last few years. It’s not just about being present on the web anymore. It’s about sustaining an omnichannel presence.

What Is An Omnichannel Presence?

Years ago, we used to think of online marketing as finding the platform that works the best for you and prioritizing your activities there. Today, with so many different platforms having unique structures, it’s even more difficult to figure out what works the best for your brand. It’s not about finding your best platform anymore. It’s about learning how to be present on every channel and make the most of it.

What works on Facebook won’t work on Pinterest. You have to figure out how to be present on both channels with equal effectiveness.

Now that you’re familiar with an omnichannel presence, let’s take a look at trends and online marketing tips that will help you sustain your business in 2020.

Cobranded Content

Every individual is loyal to a certain number of brands. As a marketer, if you can leverage that engagement by combining two brands, there’s nothing like it.

Sophia Bernazzani explained this concept beautifully on HubSpot: “One of my own beloved childhood memories was a product of co-branding: Betty Crocker partnered with Hershey’s to include chocolate syrup in its signature brownie recipe. There’s something brilliant about that co-branded product: It’s a fun way to marry two classic brands into one delicious experience for fans of baking and chocolate alike.”

So, to make your 2020 marketing work, you can connect with brands that appeal to you and use that collaboration as a marketing campaign. You could choose to go for video advertising or even audio influencing through podcasts or webinars. Either way, cobranded content can help you soar high with the help of loyal followers.

Micro-Influencer Marketing

If you have experience with influencer marketing, you’ll know why micro-influencers are the near future. Reaching out to big-time influencers is difficult, and you can’t expect them to review free samples that easily. So brands that are tight on budget can opt for micro-influencers who cater to their product niche.

These influencers have enough popularity to still be influential, and they also tend to have better engagement rates with their followers because they are less overwhelmed with sponsorship offers, which gives them the bandwidth to keep in touch with their followers. A study (paywall) from HelloSociety suggests that micro-influencers with around 30,000 followers have 60% higher engagement and are about 6.7 times more cost effective than influencers with more followers.

Nontraditional Social Media Marketing

Ever since we started social media marketing, we’ve primarily used Facebook, Twitter and Instagram. While these platforms continue to be the rulers in the industry, there are several others that are making their way up with the help of the younger generation. These platforms include Snapchat, Pinterest, Reddit and Medium.

So when it comes to planning a successful marketing campaign, you need to think outside the box and come up with ways to work on every platform instead of sticking to just one or two. In fact, it may seem far-fetched, but TikTok could work for your brand, depending on what you are trying to promote.

Contextual Targeting

When you throw random ads at people, you can’t expect the click rate you desire. That’s because not everyone will want to see the product you are showing them. Instead, with contextual targeting, you can showcase your ads on pages with related information. People who see your ads will have a higher chance of clicking them because they are already interested in your product niche.

Programmatic Audio

With podcasts and audio streaming apps becoming more and more popular, they’ve turned into avenues for online promotion. The advantage of programmatic audio promotion is that it enables you to place ads in the audio content.

Depending on your preference, you can opt for ad formats such as companion, ad pods, or pre-roll and midroll ads. Currently, companies including Google, Rubicon Project, SoundCloud and the BBC offer audio advertising features.

Video Advertising

Every social network is focusing on video content. Many are even looking for ways to implement product shopping directly from videos.

Consider using traditional video advertising methods by placing your ads on YouTube. You can even work with brands on Facebook and Instagram to promote your products in videos.

Mobile-Friendly Emails

As more people switch to primarily using their smartphones, the entire email marketing industry will change. Email designs need to be mobile-friendly and minimal, and they must have the call to action (CTA) button in a place where the user can easily find it. Another crucial point is to avoid too much content in your email. You can always opt for a drip email campaign to send out information sequentially.

Augmented Reality (AR) And Virtual Reality (VR

If you are an e-commerce brand, chances are you’ve already heard of implementing AR and VR for better product discovery. By implementing these technologies in your marketing funnel, you may be able to draw the attention of people who hesitate to purchase online. Give them the opportunity to try out products virtually before purchasing them.

Having said that, it’s also crucial not to forget the tone of voice you use while implementing all your marketing campaigns. The world is going through a massive change in 2020, and it’s important to understand the emotion of your audience before you try to promote a product or service to them. An empathetic and genuine tone can always take your brand a long way.

Feature Image Credit: GETTY

By Evan Varsamis,

An entrepreneur and Founder/CEO at Gadget Flow, as well as an investor and marketing advisor at Qrator Ltd.

Sourced from Forbes

By 

As brands continue to add their name to the growing list of companies boycotting Facebook, fresh research from the World Federation of Advertisers (WFA) has painted a sobering picture of how marketers view the social network and its rivals.

Volkswagen and Mars are the latest corporations to halt ad spend with Facebook over its handling of damaging content and misinformation. The car marque and food giant join Levi’s, Coca-Cola, Unilever and more in signing up to the ‘Stop Profit for Hate campaign’ which is backed by civil rights groups including the NAACP, Color of Change and the Anti-Defamation League.

The coalition has been calling on major corporations to put a pause on advertising on Facebook for the month of July, citing its “repeated failure to meaningfully address the vast proliferation of hate on its platforms”.

Some brands have gone further, pulling the plug on all investment for the foreseeable future across all social networks.

The WFA’s research has revealed a diminishing faith in not only Facebook, but also its bedfellows, to address the issue at hand.

What did the WFA’s research find?

  • The WFA’s members control nearly $100bn in global ad spend. Following on from the news of the Facebook boycott, the trade body asked members about their policies on social media ad spend. The WFA’s research asked advertiser views on all social media platforms.
  • 76 responded, representing 58 companies and $92bn in marketing dollars.
  • Almost one-third of these marketers (31%) said they will, or are likely to, suspend advertising on social media over platforms’ failure to police hate speech. A further 40% said they were also considering doing so.
  • 17% said they were unlikely to withhold spend. 12% said they had no plans to withhold spend.
  • Brands were also asked which other actions they’d taken or had considered. 53% said they’d already had direct conversations with social platforms about hate speech. 48% said their main approach was to work through industry bodies to deal with the issue. 32% said they weren’t taking action for now and 13% said they were taking other actions.

What does the data show?

  • If anything, the survey shows how divided the industry is on how to handle the issue. Some brands are set on pulling spend, where others remain undecided.
  • The WFA also released some anonymised qualitative responses as part of the research. Again, these are a mixed bag: one marketer laments that it’s “simply depressing” how much the platforms are still falling short and says they would “appreciate support with identifying and viable alternatives for investments”.
  • Another pointed out that neither the platforms nor the advertisers propping them up are perfect: “Advertisers may pull out of these platforms,” the brand marketer continues, “but consumers will not.

What’s next?

  • Hate speech and how brands inadvertently fund it is an issue that has been on the WFA’s radar for some time. Working with social networks to find a solution to the problem is already being prioritised by the trade body’s Global Alliance for Responsible Media (GARM).
  • For its part, Facebook has promised “new policies to connect people with authoritative information about voting, crack down on voter suppression, and fight hate speech”.
  • Actions include labelling posts that are potentially harmful and even in violation of the platform’s policies but are not censored by the platform because they are deemed newsworthy.
  • Facebook will also add a link to its voting information centre to posts that reference voting, including those made by politicians such as President Trump.
  • Speaking to the Financial Times earlier this week, chief executive of the WFA Stephen Loerke noted how this moment feels like a turning point amid the pressure of the ‘Stop Hate for Profit’ campaign.
  • “What’s striking is the number of brands who are saying they are reassessing their longer-term media allocation strategies and demanding structural changes in the way platforms address racial intolerance, hate speech and harmful content,” he explained.
  • The magnitude of the brand exodus won’t really be clear until Facebook releases its Q3 results in October.

Feature Image Credit: Volkswagen and Mars are the latest corporations to halt ad spend with Facebook over its handling of damaging content / Unsplash

By 

Sourced from The Drum

By Pia Silva

The past couple of months of this global pandemic have brought up no shortage of questions for entrepreneurs: “How long will it last? When can I go back to work? How can I keep working through this crisis? My cash flow has essentially stopped; how can I save money—and my business?”

I really can sympathize with all of the above, because I asked myself similar questions during the 2008 financial crisis. Back then, I was just starting to get my business footing, and when the economy came crashing down, I, like many entrepreneurs across the country, found myself staring at very slim pickings.

So this time, I want to address the elephant in the room during times of economic uncertainty: Should you keep marketing your business to an audience that may be struggling financially, and is it even worthwhile to market your services when people aren’t in a position to buy?

Feature Image Credit: “How can this be happening? I cut my marketing budget!”  STEVE WASTERVAL

By Pia Silva

I am a partner and brand strategist at Worstofall Design where we build brands that turn expertise into profit. Unlike most branding firms, we build entire brands in days instead of months, and only work for 1-3 person service businesses. Our unique process and niche positioning has helped us to overcome the hurdles we struggled with when we were starting our business, reliably attracting a steady flow of high paying clients and allowing us to enjoy the freedom that inspired us to become entrepreneurs in the first place. At Forbes, my goal is to clarify and simplify the elusive idea of “branding,” and share practical tips and tangible steps to help businesses find their unique brand voice that leads to profit.

Sourced from Forbes

By Samuel Thimothy,

When you’re building a business, your reputation is all you have. While flashy marketing campaigns or persuasive sales materials can help you close a deal, they’re not going to be strong enough to keep your customers coming back to purchase again.

As an entrepreneur, it can be difficult to separate these two ideas. If you’re putting all your energy into attracting new customers, you might forget to give a customer who has purchased from you your best work.

Unfortunately, if the customer isn’t happy with what you’ve done for them, they’ll not only move on to a competitor, but they might tell their friends, family, co-workers and acquaintances about their bad experience. If that happens too often, you develop a bad reputation — the kiss of death in the business world.

On the other hand, a great reputation can bring in new business like a marketing campaign can’t. Here’s why.

Customers remember a great experience and strong reputation.

If you have a reputation for going above and beyond your customers’ expectations, they’ll never forget. What they will forget, however, is the marketing campaign you invested in so heavily. When the ads stop running and the campaign is over, your customers will stop thinking about it.

A brand reputation is emotional. If you were there to help a customer through a difficult time or you were able to brighten their day, they’ll keep that feeling with them long after the transaction is over. They’ll also keep that feeling in mind as they continue to make purchasing decisions, extending the relationship with your business and giving you repeat purchases.

To improve your brand reputation, focus on giving each and every customer a positive, unique experience. Solve their problems. Listen to their needs, and find a solution that works well for them — even if it involves a little extra work. You won’t be disappointed in the results.

A strong brand reputation also means you can invest less in marketing overall. When you’re able to create solid connections with customers who want to keep working with you, you don’t need to attract as many new customers.

Better yet, as your positive brand reputation starts to spread, you’ll get more referrals from the customers you’ve left happy for so long.

Customers share positive and negative experiences with their friends (and online).

You’ve probably encountered it before — you’re about to order a pizza to be delivered when a friend stops you. They tell you how a few months ago, they ordered a pizza from that same restaurant and had a horrible experience. You take their word of warning and choose to order from another place.

While you didn’t experience the bad experience directly, you were influenced by the reputation of the business. Because your friend didn’t believe the business was worth purchasing from again, you decided to purchase somewhere else.

If you’re providing a bad experience to your customers, you could be creating the same negative brand reputation for your business — causing you to lose business to competitors, even if you’ve never interacted with that potential client yourself.

Now, in this same example, let’s say your friend offered an alternative pizza shop for you to order from. They claim to order from this location all the time, and they always have a positive experience.

If you choose to listen to your friend, you’re again letting a brand’s reputation sway your decisions, this time on a positive note. Since you’ve heard good things from someone you can trust, you’re more likely to choose the pizza shop that has glowing reviews.

The same goes for online reviews. If a potential customer is considering working with you, they might jump online and see that your business doesn’t have great reviews. This is a problem that no amount of marketing is going to fix. On the other hand, a number of positive reviews could be just the thing the customer needs to pick up the phone and call you or finally make an online purchase.

Build a reputation– don’t sell a product.

It’s easy to get caught up in the numbers, especially when you’re growing a business. But your number of new business deals or customers acquired isn’t always a true indication of your success.

Instead, focus on the brand reputation you’re building. Because customers tend to remember experiences (both their own and their friends’) longer, your reputation will be harder to change than any marketing campaign. If you’re not building a positive one from the start, it could mean your business is dead before it ever really gets started.

Feature Image Credit: Getty Images

By Samuel Thimothy,

VP at OneIMS.com, an inbound marketing agency, and co-founder of Clickx.io, a digital marketing intelligence platform

Sourced from Inc.

By Chris Porteous.

How to direct teams toward commercial and creative success in marketing.

Many marketing professionals aspire to become excellent marketing managers who can direct entire teams toward commercial and creative success. Despite the allure of becoming a marketing manager, however, it’s an immensely difficult position to master. Many marketing specialists do quite well when producing content or conducting research but lack the skills and experience needed to be good marketing managers. Business owners and marketing gurus are thus left grappling with the question of what makes a good marketing manager so great, and how to avoid making mistakes that stymie the whole team’s progress.

Here’s a review of what it takes to become a good marketing manager, and what techniques to avoid if you want your team to remain successful over the long term.

Know your role as a marketing manager

If you’re a marketing manager or are angling to become one, there’s a good chance that you possess some experience working in the lower rungs of the marketing hierarchy. Producing content, making pitches, and conducting research are all things that some marketing managers can involve themselves with, but at the end of the day, you’ll ultimately be shying away from these tasks to focus more on the overall management of your marketing community. This is because your role isn’t to be a creative guru who produces excellent copy or shapes the media narrative, but rather to be the excellent team leader who steers others toward success while preventing burnout, inter-team disputes, and costly over budgeting.

There are best practices to follow, but understand that much of this will be learning as you go. This is because excellent marketing managers can’t be churned out in a factory-like procession, but must instead cut their teeth by personally involving themselves in the nitty-gritty of running a marketing operation. Much of your work will likely involve budgeting, so upping your financial literacy is strongly recommended if you seek to become a marketing manager one day.

Not all marketing managers are financial geniuses, but those managers who want to churn out a marketing strategy that works need a comprehensive understanding of money in a way that other marketing specialists don’t. You’ll also need to become adept at explaining complex topics to your subordinates, as they may not possess the industry experience or level of education that you possess as a manager. Time and time again, good marketing managers make time for their team members and ensure that nobody is left behind. Otherwise, the entire marketing plan quickly falls apart.

The ins and outs of leading a team

If you have little to no experience leading a team, becoming a marketing manager can be an incredibly intimidating experience. This is because exceptional marketing managers understand how to set a clear vision for their team before enabling their individual team members to fulfil that vision in the most effective way possible. Sometimes, a subordinate will have a plan or approach that you yourself could not implement, and in this situation being an excellent marketing manager entails supporting them as they work to implement that plan in a way that only they can.

You should also know that leading a team necessitates taking responsibility for your failures. If the marketing manager is the person in charge, then they’re also the person who needs to take the blame when something goes wrong. Sometimes, marketing managers suffer because they’re totally unfamiliar with the common mistakes of the position. Reading up on those errors is a sure-fire way to avoid them in your own future. Many senior marketing managers feel threatened by the presence of other seasoned professionals, for example, and only hire largely unqualified candidates to ensure they remain the top dog. By depriving your team of the expertise you need, you’re acting as a bad manager.

Good marketing managers also know when to let an unproductive employee go. If your organization is failing to achieve its marketing goals, there’s a very good chance that your current team isn’t sufficiently streamlined. Lackluster content producers need to be replaced by savvy marketing managers who understand how to find replacements that can get the job done. Relying on freelancers and third parties can help you keep your budget under control, but full-time content specialists are even better in terms of the materials they churn out.

Fail to make the difficult decisions about hiring and firing as a marketing manager, and you’ll never rise high up the ranks of the industry.

Learning how to implement change

One of the most important elements of any marketing manager’s commercial success is whether or not they can implement change. Many people can recognize the need for change, but relatively few of them can actually implement it. This is because change is inherently disruptive and threatens the status quo, which in turn entrenches itself. Good marketing managers are those professionals who know how to implement team-wide changes without disrupting individual team members.

Sometimes, you won’t be able to count on the help of your team when implementing changes. This is because your content specialists and other team members may be preoccupied elsewhere, forcing you to grapple with change alone. Target Marketing has done an excellent review of how to go about implementing marketing changes in such a scenario. Marketing is ever-changing, and those managers who don’t become masterful implementers of innovation will quickly find themselves obsolete and replaced.

Sometimes, the changes you’ll be implementing have nothing to do with your team and everything to do with convincing a client to adjust their marketing strategy. In this scenario, you’ll need to rely on your mastery of finance to argue that certain changes are needed from a budgetary perspective. Elsewhere, you’ll need to potently argue that certain changes simply must be fostered if you intend to reach a target audience with a message that will resonate. Oftentimes, clients will be hesitant to implement sweeping changes that undo previous work or imperil past investments, but your job as a manager is to cut through this doubt and force through painful yet necessary innovations.

You need to take responsibility

Finally, good marketing managers need to take responsibility for their failures. This is the marketing industry – it is inevitable that you’re going to fail, as even consumers don’t always know what they want to buy. If you react to failure by melting down, blaming your team, and refusing to foster much-needed changes, you’ll continue to wallow in obscurity at the bottom of the industry. Real marketing professionals take responsibility for their failures, identify what caused a given marketing strategy to backfire, and come up with plans to do better in the future.

If this sounds difficult, that’s because it is. Being a marketing manager isn’t easy, and involves constantly reassessing your strategy to identify and expunge any flaws you find. Marketing managers can produce powerful results when they follow this playbook, though, and will soon find themselves in hot demand if they capably steer their teams toward the finish line in a timely fashion while remaining under budget. Want to become a great marketing manager? Start by improving yourself before pivoting to a position of team leadership, and you’ll be masterfully implementing marketing plans in no time.

Feature Image Credit: Morsa Images | Getty Images

By Chris Porteous

Chris Porteous is CEO of Grey Smoke Media/My SEO Sucks, which builds sales funnels and marketing workflow solutions for businesses across North America.

Sourced from Entrepreneur Europe

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Dive Brief:

  • Coca-Cola will restart its marketing efforts soon after pressing pause during coronavirus lockdowns, according to a WARC report.
  • The brand plans for a new focus on agility and flexibility as it — and consumers — emerges from the pandemic. Real-time content production and streaming will also get a bigger focus in the beverage giant’s marketing plans in the months ahead, when Coca-Cola expects to adjust spending based on the current moment, per WARC.
  • The company had kept up its social engagement during lockdown but had pulled other forms of advertising during the pause. “The decision to be dark is not sustainable in the longer term and especially now that our customers are going back to being active,” Barbara Sala, Coke’s CEE strategic connection and media director, said at the IAB Europe Interact conference this week.

Dive Insight:

As restaurants and bars closed up shop and concerts and sporting events were canceled during the early stages of the pandemic, Coca-Cola downshifted its advertising. The brand turned its focus from out-of-home, billboards and TV to smaller digital and streaming options to connect with people looking for entertainment at home.

Now that world is slowly beginning to reopen, Coca-Cola is forging a new way forward that includes digital efforts similar to those the brand explored and employed during the pandemic.

Sala said during the conference that lockdowns showed how “digital has been very much able to, immediately and in real time, reach our consumers in many different forms … and some of them really astonished me.”

During the early days of stay-at-home orders, Coca-Cola signed on as the exclusive launch partner to BeApp, a new music streaming platform that integrates gamified and social media elements into the virtual concert-viewing experience. Coke Studio Sessions has featured a number of high-profile artists such as Katy Perry, Miguel, Steve Aoki and the cast of the musical “Hamilton.” This experimental push could signal some of the campaigns that could come as the beverage giant pushes forward.

But Coca-Cola won’t be the only company rethinking digital strategy post-coronavirus. Chief rival PepsiCo also cut back on nonessential ad spend during lockdowns in favor of consumer activations that tapped into what was becoming popular during the pandemic. This included integrations with actor John Krasinki’s feel-good “Some Good News,” a YouTube hit that recently sold to ViacomCBS and a Tostitos Facebook livestream where Bill Murray and Guy Fieri competed to make the best nachos.

Feature Image Credit: Marc Fulgar / Unsplash

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Sourced from MARKETINGDIVE

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So you’re working from home, spending too much time on Zoom calls, feeling a bit frustrated and that normal creative business – design workshops, ideation sessions, design sprints – has had to pause. Time to think again. As someone who leads a remote-first agency that specialises in service design and UX as well as web application development, I know first hand that creativity and collaboration don’t just happen in person.

And I can unequivocally state that running design sprints and collaborating with clients is entirely possible, even when you’re 100% remote. It’s just different. A strong design process helps alongside a ‘design thinking’ mentality. So do the right tools and professional experience. But we all need a little fun, too, to create those creative sparks, so here are six exercises that we use with our clients to inspire our design process. See our seven creative exercises that we have been using before and during the pandemic to successfully deliver products and services to clients.

Goal visualisation

A good one to start with, usually at our kick-off workshop, is goal visualisation. In this, each participant takes a moment to think about the difference the project could make.

You can do this in lots of ways – sketching, keywords, bulleted lists or an inspiring piece of writing (I haven’t yet seen it done in interpretative dance, but that day may come). It shows each person’s perspective on what the project should achieve and helps get people excited about the project.

Stinky Fish

Great name, great exercise, especially for your kick-off workshop. In the Stinky Fish exercise, participants share any risks about going ahead with a project. (The idea is that if they’re not aired now, they might fester and become, you guessed it, stinky!)

Stinky Fish is a great way to confront any obstacles or concerns, bring them out into the open and address them. (It’s also an opportunity to check if there is indeed a good reason not to proceed.)

Crazy Eights

Crazy Eights is a fun, fast exercise that gets participants to sketch eight ideas in eight minutes. All they need is a piece of paper (that you can later hold up to your webcam) and a pen (if you’re doing this remotely, something bold, like a Sharpie, shows up well on-screen). Divide your sheet of paper into eight boxes, start the timer – and go!

Because of the time constraint, Crazy Eights is an excellent way to get people to capture their ideas without hesitation. There isn’t time for self-editing or shyness – it encourages everyone in the room to get stuck in right away!

Sketching exercises

Lots of people think they can’t draw and might find sketching intimidating. But everyone can, certainly well enough for UX design workshops. Sketching exercises are fun and by sharing their sketches onscreen with tools like Miro, reluctant participants can gain confidence in bringing their ideas to life whilst creating documentation that will help drive the project forward.

Ideas pitching

Ideas pitching gives each participant a chance to pitch their concepts and designs to the rest of the group. Participants can then vote on the best elements (using show of hands voting if you’re on Zoom), or converge solutions together or in pairs in Zoom breakout rooms.

Replay

And the last one is really handy too – a Replay exercise runs through the key goals from your kick-off workshop, or refreshes your team on the personas and scenarios that have been developed. It’s a fun and quick way to bring everyone up to speed, or to ensure they’re back on the same page – we often use it at the start of a workshop.

Remote working tools

Now that you have the seven excercises its time to ‘tool-up’! You can collaborate effectively, even if you’re working remotely, with a pen and a few sheets of paper. But there are more sophisticated tools, too. At Cyber-Duck, we use whiteboard apps like Miro and Mural to collate digital post-it notes, perform card sorting and more. Tools like Sketch Cloud and Invision help us walk clients through design prototypes and get feedback, while Airtable makes sharing research data easy. (Get a full rundown of all our favourite tools in our remote-first design sprints white paper – it’s free.)

Conclusion

We’ve successfully storyboarded, mapped personas, and developed service design blueprints, all remotely, all in collaboration with clients. That’s why I can reassure you, from a company that’s worked remote-first for some years now, that remote creative collaboration isn’t just possible – it can be really effective. You just need to have proven process, the right tools – and a good idea of what you’re doing.

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Danny Bluestone, co-founder, Cyber-Duck

Sourced from The Drum