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Consumer outcry surrounding the global overuse of plastics has caused multitudes of FMCG, retail and food companies to rapidly readdresses their packaging strategies. But is the drastic jettisoning of PET plastic really the best route for brands to take?

If David Attenborough is the prophet of the anti-plastic generation, Chris Griffin is the pragmatist. As multinationals from Evian to Adidas scramble to reduce the amount of plastic in their supply chains in response to consumer outcry, the chief executive of the Museum of Brands, Packaging and Advertising is quietly cynical with regards to brands’ efforts.

“From the consumer’s point of view, the plastic debate is so complex that I don’t think they can engage in anything other than the top line soundbite,” he says. “The consumer is going to be fed many lines – like ‘we’re going to make all our new bottles out of sugar cane’ or something. That’s probably not going to happen worldwide on the scale of a global brand.”

The reason, Griffin believes, is because product lifecycles are complicated. Designers spend years understanding the end-to-end process of packaging – from conception to burial in either landfill or recycling plant – and therefore the choice of whether or not to use plastic should not be one made by a PR department.

“Brands have to be very careful not to respond too quickly to media pressure,” he says. “If they say … ‘We’re going to go for all sugar cane-based packaging’, that’s going to be dangerous for them because they won’t be able to deliver it.

“What might work as a comment this year, could get them in trouble next year.”

Yet there’s no doubt the pressure on brands to do something about the amount of plastic they produce is enormous. Last month saw a brigade of passionate, if not militant, protestors launch a ‘plastic attack’ on a Tesco store in Bath (they ripped off wrapping and left it dumped at the tills), ‘reduce plastic waste’ brings up 38m+ results on Google and online vitriol spun towards Whole Foods over selling orange segments in plastic boxes caused the retailer to pull the product almost instantly.

Since David Attenborough urged humanity to halt plastic use in order to save ocean ecosystems in Blue Planet II, the list of brands promising to reduce or jettison plastic from their packaging has extended exponentially. Commercial pressure has given plastic a bad name – but that’s not entirely a good thing, argues Griffin. Plastics, after all, evolved with and as part of the notion of the 20th century brand.

“Plastics do some incredible things: preserving by using the absolute minimal amount of material,” he explains. “The moldability, the formability … you can get shape and character, you can get brand attributes into your packs.”

Griffin’s appreciation for the material is slightly ironic considering his museum has launched an exhibition dedicated to sustainable and, largely, plastic-free packaging. Yet his favourite exhibit is of two cucumbers, one wrapped in plastic and one naked: while the green skin of the cucumber is cited by many anti-packaging activists as natural packaging, it’s the unwrapped fruit that goes mouldy first.

“The energy that goes into food production is phenomenal,” Griffin says. “And if we don’t get it from the field to the plate because it’s wasted [because of a lack of packaging], that’s a huge waste of energy.”

A similar argument was made by The Genuine Coconut Company when it was lambasted for wrapping its coconuts in film; its retort was the packaging helps the milk stay fresh for longer, and plastic is fully recyclable. Additionally, disability campaigners have defended the accessibility of pre-chopped and wrapped vegetables, which have also been much maligned since the Blue Planet II episode aired.

A food industry without plastic may then be unobtainable – or even undesirable, at least for the time being. But as countries such as the UK continue to wait for a comprehensive national recycling system, it’s brands that are leading the charge in researching sustainable solutions. Unilever announced last week (4 April), for example, that it’s collaborating with Dutch startup Ioniqa, which has developed a technology to break down PET plastic to a molecular level.

“That means we can take any type of PET waste, then break it down to remove colour and impurities,” said Sanjeev Das, the conglomerate’s global packaging director, in a statement. “We can then turn it back into pure, clean, transparent PET plastic that’s food-grade ready.”

Coca-Cola has promised to help collect and recycle a bottle or can for every container that it sells by 2030, alongside aiming to manufacture plastic containers with 50% recycled content by the same date. On a smaller scale, rival P&G is working with the recycling company Terracycle to manufacture Head & Shoulders bottles made partially of plastic washed up on beaches and waterways.

Interestingly, Terracycle has found gaining support from big multinationals, such as P&G, to have been easier than garnering it from the NGOs it relies on to collect the beach plastic.

“P&G wanted to do something sustainable, something to make a difference,” explains Stephen Clarke, head of communications at Terracycle Europe. “And although there’s quite a lot of work to get buy in from various departments from within a company, our biggest problem was actually getting the NGOs to buy into it. It’s getting them to do something different.”

While the FMCG multinationals (which have budget and scale on their side) lead on recycling innovation, Griffin sees potential in the luxury sector when it comes to the development of sustainable plastic alternatives.

“As a designer, some sustainable materials are just fabulous to work with,” he says. “Corrugated cardboard looks beautiful, materials come from crustaceans have fabulous textures and some [materials] that come from various plant materials are wonderful to work with and wonderful to design with. But they’re not on the scale that will be economical for volume. So I think luxury’s a whole new area where sustainable thinking is necessary.”

The potential for luxury, sustainable packaging to double as a proof point for the wider industry is a sentiment shared by a number of design houses.

“As with any aspirational market, the luxury packaging sector is a platform for materials and innovations to be revealed and translated into other areas,” says Toby Wilson, chief operating officer at MW Luxury Packaging. “Naturally, the more a new technology, technique or material is used, the more accessible it becomes.”

However Wilson is cognisant that the luxury sector has, thus far, been immune to the pressures of sustainable packaging due to the assumed long lifespan of its products. A consumer is more likely to keep and reuse a beautiful Fortnum & Mason chocolate box, for instance, than a Milk Tray.

“But this is changing,” he says. “Quality and brand aspiration is critical and therefore innovation in high quality and high-performance materials is essential. Materials that perform and present need to be developed to maintain the luxury credibility that a brand demands.

“This will come through innovation and material development.”

The current trend for minimalism (little to no branding on packaging) in the luxury sector has also meant for easier experimentation with avant-garde, sustainable materials, says Victoria Walmsley, media developer at Progress Packaging. The agency has been working with recycled cottons, canvas and hessian, as well as corrugated board and recycled boards.

“There is definitely a strong wave of encouragement [for more sustainable materials] that comes from designers, manufacturers, and the consumers, too,” she says. “We do see more enquiries asking us how they can make things pretty but also reusable. I think reusability once a product has been opened is the key requirement. The market doesn’t just want to provide bags and boxes that will get used once and then thrown away anymore.”

Yet environmental charities, quite understandably, aren’t ready to rest the future of the world’s oceans on the luxury sector’s ability to innovate alternatives to plastic. For Julian Kirby, lead plastic-free campaigner at Friends of the Earth, the onus is on a number of actors to make change.

“Currently the companies that make and market packaging only contribute about 10% of the costs of collecting and processing it, meaning the remaining 90% is borne by tax payers through cash-strapped local authorities,” he says. “A mix of sectors working together could rapidly provide answers we need to the plastic pollution crisis, with big companies having the power to make alternatives to plastic the mainstream choice.

“However, for this change to come about on a mass corporate scale we need central government action.”

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Sourced from THE DRUM

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Asos has singled out the performance of Instagram Stories in its marketing mix, saying the number of people viewing its content on the platform has almost doubled in just six months.

The online retailer today (11 April) reported stellar sales for the six months to 28 February, noting a 10% rise in half-year profits to £29.9m as sales jumped 27% to £1.13bn compared with the same period in the previous year.

On a call with analysts, chief executive Nick Beighton praised the Instagram-effect, saying the Facebook-owned platform was now more popular among its core 20-something customer base than Facebook and as such the business had maintained its investment in its “relevant, emerging content formats” including Stories.

The brand’s content on the site was viewed over 30m times while videos were viewed more than 52m times, up from 40m in the previous half of the year.

Asos was one of the first to experiment with Stories ad formats when it launched last January and has become a brand that many benchmark against when it comes to successfully harnessing the Facebook-owned app’s offering, with Instagram itself using the retailer’s strategy as a case study in order to lure other brands to the platform.

“When we recognise technology that can help our business, we fold in pretty quick,” Beighton said.

Now that its convinced on the value of Stories, the current tool under the spotlight is Instagram’s shopping-enabled adverts, which launched widely at the beginning of this year.

“On one level [Instagram Shopping] could turbo charge the experience for 20-somethings but on another level it could be a real threat,” admitted Beighton.

“We do know Instagram is one of the biggest channels for our customers, it’s much bigger than Facebook, so I’d go with the positive and think about how we can make it more intuitive and friction free for our customers.”

Its experiments on the digital channel come amid a wider review of its marketing costs. It didn’t give an exact figure but as a percentage of sales it stood at 5% versus 5.3% in the previous period. The savings were made as a result of “digital marketing efficiencies and a higher return on advertising spend,” said Beighton.

Though admitting the brand is on “every conceivable marketing channel”, Beighton said it is venturing offline, especially in other European markets. In the UK it ran its first out of home campaign to launch its Face and Body and Activewear lines while in France it took to TV and cinema for the first time with promising results.

“The combination of TV and cinema aren’t immediately relevant to the 20-something market in the UK but they are in the French market. But it’s an experiment,” he said.

In the US meanwhile, its PPC ad spend is under scrutiny with Beighton saying the rates “are up pretty dramatically” on various terms, though he didn’t go into detail on how it would mitigate that cost.

Overall, he said continued investments are enabling strong engagement levels across its customer base. Site visits increased by 25% year-on-year; average order frequency improved by 8%; average basket value increased by 2% alongside a 10 base point improvement in conversion.

Active customers are now at 16.5 million, representing a 17% increase since last year.

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Sourced from THE DRUM

Sourced from Nexus

Over the last ten years, the marketing industry has been turned completely on its head. With the advent of social media, a number of human interactions have moved from the physical world to the digital world, and marketing is one of them. Traditional methods of marketing, including print, TV and radio, while not irrelevant today, now take a back seat to digital methods.

The last 20 years have seen technology grow leaps and bounds and social media, as a result, has evolved tremendously over the last few years. One of every eight people on earth now have a Facebook profile. One of every five minutes spent online is on a social network. With a whole generation, or maybe even two, so addicted to social platforms, marketers must promote their brands where their audience spends the most amount of time in their day.

While the basic tenets of marketing remain the same, digital marketing sees a complete shift in the way that brands and consumers view marketing. Take customer service, for instance. The three basic rules are still intact – make sure you listen to your customer, the customer is always right, and always remember to follow up with your customer. The only difference today, is that your customer is not always there, right in front of you. Your customer could be far away and still expect the same service as they would if they were physically in the store with you. Additionally, whether it’s information they need or reviews about your product or service or even a complaint, the first instinct in 2018 would always be to go online. In fact, Twitter is today one of the most popular platforms for individuals to share opinions and grievances about products or services they have used. Therefore, it’s one of the best points of access brands have to their customers. And that’s exactly what a smart digital marketer would make the most of.

The second thing that hasn’t changed is the fact that the only way to actually connect with a customer is to make sure you connect with the right customers in the right way. In traditional marketing, this would mean either sales calls or using media like TV, print or the radio to get your message across. What has changed today is that not only has the idea of targeting your audience evolved to a point where you can go down to specifics like never before, but we’re also in a day and age where the consumer wants a say too. It’s no longer a one-way street. Marketing today is all about the conversation. It’s about engaging your audience and letting them know they have a voice, that voice is important and that voice is heard. Another way that the consumer has changed is that the consumer no longer wants to be sold to. They want brands to know that they’re smarter than that. They want a story, not a sales pitch. This is why marketing today has shifted from a sales first to a content first strategy. As marketing guru Neil Patel puts it, “You can’t just place a few “Buy” buttons on your website and expect your visitors to buy.”

So then, in the world of digital marketing, what can a business do to ensure that their customers consume not just their products but also their content?

First off, understanding social media platforms and which ones they need to be on. Just because it exists, doesn’t mean you need to be on it. Each platform serves a different purpose. Find the one that fits your brand’s needs and audiences the best and stick to those. Once you have the platforms in place, create strong content. Clichéd as it may be, in today’s digital world where the numbers of distractions are increasing and attention spans are reducing, content truly is king.

The next thing you need to do is make sure you have highly effective Search Engine Optimization. This may be one of the most important investments you make for your business so go all in. SEO is important to make sure you are being found by the right people. Google is the new Yellow Pages and SEO makes sure that if someone’s looking for you, they will find you. As Guy Sheetrit, CEO at Over The Top SEO jokes, “the best place to hide a dead body is page two of google”. This is why it’s critically important for any business to be on page one.

Last but not least, your brand needs social media advertisements. With the way Facebook’s algorithms have changed, most of the content, no matter how incredible it is, won’t reach your followers unless you advertise. Make sure all your content is backed up with the right kinds of ads targeted to the right kinds of audiences. Get your advertising right and there’s no stopping you.

With the ever-evolving landscape of digital marketing, you need to make sure you stay up to date or get left behind.

 Sourced form Nexus

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Coca-Cola’s latest experiment in opening short design briefs to the entire world illustrates its plans to no longer be seen as “a traditional advertiser” by appointing consumers – not agencies – as its co-creators.

The drinks giant’s head of digital, David Godsman, admitted at the Adobe Summit opening keynote that the digitally connected world is “somewhat unknown” to the brand. Nevertheless, 12 months ago it embarked on a five-year digital transformation programme, underscored by four key areas: operations, business, culture and experiences.

Surprisingly, Coca-Cola has filed its marketing and advertising operations into the latter category. Not only is Godsman asking his “traditional brand marketers to become experience makers”, but he’s earmarked the fans of Coca-Cola as vital to its content creation strategy.

“Digital allows us to create unifying experiences which – regardless of language or place in the world – helps to bring them together,” he said. “Digital enables them to participate actively with us and co-create the experiences we bring to market

“We don’t see a world where we will continue as a traditional advertiser in that sense.”

James Sommerville, Coca-Cola’s vice president of global design, introduced one of the first forays into this strategy of consumers-as-creators. Coke x Adobe x You, which quietly launched last October on social media, comprised a succinct brief open to the entire internet, which read: ‘Create a work of art celebrating Coca-Cola, sport, movement, strength, and unity using Adobe Creative Cloud tools’.

“We thought: ‘What would happen if you just gave the world’s designers three or four simple tools and a short brief – so short that you could tweet it?’,” explained Sommerville.

So far, the project has thrown up around 1,500 submissions, from trippy, fun animations to meticulous hand-drawn illustrations. All the designers were commissioned to feature the red Coca-Cola circle, while Adobe and Coca-Cola kept the Tokyo Olympics 2020 under wraps.

“If you scan these pages you’ll see the enthusiasm to work on our products and our brand,” said Sommerville, adding that the project “really is the start of our journey”.

The brand is arguably in need of a revived creative strategy. Diet Coke’s latest offerings have failed to capture the mass imagination that 1995’s ‘Diet Coke Break’ managed to, for instance, while ‘Because I Can’ was pretty much panned creatively.

It’s unlikely that Coca-Cola will eschew working with creative agencies for consumer creations altogether. Sommerville stressed that “we love our agencies partners, we need our agency partners”, but he also loves to “discover the hidden gems”. By that he means freelance artists such as Noma Bar, the graphic designers going viral, or “some guy working in Starbucks right now on a laptop”.

But when conglomerate does come looking for agencies in the future, it may start knocking on other doors. Sommerville’s design lab is currently experimenting with prototypes such as a fountain that dispenses mobile data in lieu of soft drinks – the kind of project that will certainly require the expertise of creative technologists, but perhaps not those of traditional creatives.

“I really want to invite the creative community to reimagine the whole experience,” said the Atlanta-based, Huddersfield-born designer. “Everyone in this room, everyone on this planet, has the right to work with Coca-Cola.”

How does he plan on keeping those divergent, global ideas tied to a common brand idea? By looking back on the vast history of Coca-Cola.

“We have a little phrase called Kiss the Past Hello,” he explained. “A lot of people talk about failing fast – for us this is the Coca-Cola way of saying a very similar thing. Our past is so important to us. It educates us. The good, the bad, what worked, what didn’t.

“Those stories are the same, but the context has changed. We are about technology, we are about transformation and we are about talent. But ultimately for us the experience starts at the product – it’s the texture, it’s the touch of the glass, it’s the temperature.”

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Sourced from THEDRUM

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After disrupting many traditional sectors through its online presence, Amazon is now stepping into physical spaces, with tangible results. The Drum looks at how the brand is rewriting the rule book, most notably with retailer Whole Foods and its own Amazon Go store concept.

When Amazon launched in 1994 it declared itself to be ‘Earth’s Biggest Bookstore’. Almost 25 years later, the strapline feels laughably out of step with the money-making juggernaut it has become.

However Amazon has, throughout its lifecycle, remained true to its roots as a purveyor of paperbacks, going on to disrupt the category with the Kindle e-reader and self-publishing services.

And amid something of a bibliophile renaissance, Amazon is going back to basics.

Last year it announced plans to open a bricks-and-mortar bookstore in Manhattan. Meanwhile, its own physical imprint has in the past few months launched a division dedicated to short fiction reads.

Amazon is also taking a back to the future approach to retail. Its now-famed checkout-free Amazon Go opened recently to shoppers in Seattle, and the company has a network of Whole Foods stores throughout Canada, the US and UK.

Omnichannel experiences

“Amazon is coming at these industries from a position of no baggage,” muses Teaque Lenahan, regional director of business design and strategy at Fjord Seattle.

“Digitally native companies such as Amazon already know how to interact with consumers in that context, so in many ways it is an easier play for them to shape this digitally enabled, physical experience, than it is for traditional bricks-and-mortar players.”

Publishers in particular are likely to find themselves caught between the draw of a mutually beneficial relationship with Amazon and the memory of the disastrous impact that bringing sales online had on stores like the now defunct Borders.

Cory Cruser, experience innovation partner at creative consultancy Lippincott, argues that Amazon is not so much moving into the industries it helped kill, but rather shaping future behavior.

“With behavior changes come new ways to create value for customers, and reinterpreting traditional models is one way to do that, improving them in line with the behavior shift.”

Too much influence?

Aydin Moghaddam, head of PPC at digital agency Roast, laments the lack of competition Amazon asserting its dominance in these areas would bring about.

“Amazon has too much influence, and there cannot be perfect competition when one company has that,” he says.

Fjord’s Lenahan, meanwhile, is more pragmatic. “At the moment, Amazon’s foray into the physical market is either primarily for customer learning, or not yet scalable,” he says.

What’s next?

For Simon Law, chief strategy officer at WPP agency Possible, there is no irony in its forays into physical retail.

“It’s brilliant. The company has more than $22bn in cash and is using it to explore what the future looks like and how to keep retail innovating. It is investing in the new, the different and the explorative. It is doing what all business that are in decline failed to do.”

As for what’s next, Moghaddam predicts Amazon will acquire a fashion retailer, while Lenahan notes that as Amazon could trade on transparency to make money in the media arena.

For Cruser, it’s finance. “The industry ripe for massive disruption is banking, simply because the systems in this industry have not kept pace with the changing nature of our relationship with money,” he says.

Whatever happens, the company that started out as the world’s biggest bookseller is rewriting the rule book when it comes to disruption.

You can read the rest of this article in the April issue of The Drum magazine, which for the first time ever is devoted to a single company – Amazon. In it we explore why the company is becoming an increasingly attractive proposition to advertisers, and look at the increasing threat it poses to legacy brands operating in the spaces it might target next.

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Sourced from THEDRUM

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Quick! What’s the difference between a positioning statement and set of brand values?

Or a value proposition and a brand’s DNA?

What about a brand promise and a brand essence?

If you answered ‘er’ to any of the above, then you are not alone.

Week long workshops have been spent parsing out the distinctions between ‘DNA’ and ‘purpose’. Cut through the froth, however, and we are talking about positioning.

But whatever we call it, positioning is central to what marketers do. Yet, here’s a scary New Year’s thought: is it time to reposition positioning?

When Ries and Trout first proclaimed the arrival of positioning in the late 1960s and early 70s, simplicity was at the heart of their thinking. ‘Positioning compensates for our over-communicated society by using an oversimplified message to cut through the clutter and get into the mind.’

Positioning was a strategic exercise, informing everything from distribution, to product innovation, and marketing communications. By analyzing competition, consumer, and company in question, brands could clearly define themselves against rivals with a strong positioning. Ultimately it was about ‘where’ and ‘how’ a brand should ‘play’ against competition.

As a result, the primary goal of the advertising agency morphed from (tactical) creativity, for its own sake, into the (strategic) management of brands.

Yet, as the synonymic inflation around the word ‘positioning’ suggests, this has become an increasingly complex exercise, cast adrift from the original intent.

We now spend a great deal of time ruminating over the finer points of brand personalities, or carefully delving into semantic nuances. We build pyramids, diamonds, and peel back layers of brand onions (weeping, often, in the process), while flicking through thesauruses for synonyms of ‘inspirational’.

More worryingly, positioning is increasingly detached from its original strategic intent. It has become too concerned with marketing communications, and is often treated as a story which should be told (directly) to the consumer. This is a long way from what it should be. Moore and Helstein in a 2007 article on positioning tersely noted ‘a positioning statement is not an advertising strategy, a slogan, or a tagline. It is an internal document, and is often very dull and straightforward.’

The lack of strategic thought is also evident when it comes to understanding of the competition. Competitor analysis is all too often overlooked, and palmed off on someone more junior, with the results filed away and never used. This leads to the weird sense of déjà vu between a lot of brand executions, born, one suspects, from positionings that didn’t pay attention to, or distinguish themselves from, the competition.

All this distracts from an exercise that was originally intended to focus strategy. Positionings have become a pick-and-mix of Big Words that agencies often struggle to execute against.

And positioning faces an even bigger challenge. Jenni Romaniuk of the Ehrenberg-Bass Institute has pointed out that the way we think about positioning is back to front.

Unlike marketers, the brand is the last thing consumers think about.

For consumers, brands are not the fixed platonic ideals that brand onions suggest they are. Instead they are a mess of mental cues, recalled to solve certain problems throughout the day.

Romaniuk refers to these situations that induce brand recall as ‘category entry points’ (CEPs).

For example, you might feel hungry at lunchtime (CEP) and several brands will pop into your head to solve this problem.

You might need a mid-afternoon pick me up (CEP) and Starbucks, Coca-Cola, or the godawful stuff in the canteen might mentally appear.

CEPs can be linked to things like hunger, the time of day, a sporting event, or a type of weather. This makes sense because brand considerations are context specific, and different contexts – or CEPs – evoke different brand options. (If you are considering lunch you might not be considering Burger King. But, if it’s 3am, or the morning after the night before, it might be at the top of your mind.)

This is a big challenge to traditional positioning and the 3Cs that inform it.

After all the consumer (or at least consumer mindset) varies depending on the situation. The competition varies too. If you’re Coca-Cola you might be competing with a coffee mid-afternoon, and a beer at 6pm.

And the brand itself is perceived differently in each situation. It’s not, in other words a ‘fixed’ idea. (That’s why it makes little sense to ask consumers what situations come to mind for specific brands – the answer is it depends on the situation. We should instead be asking what brands come to mind for certain situations.)

In short, different CEPs should logically produce different positionings.

So how do we adapt?

For a start, it should prompt marketers to consider what CEPs they are currently linked to, and if they should expand this number. The most successful brands are linked to wide a range of different situations, and smart brands actively seek to expand them. A simple example of how this works is from McDonalds, which went from simply answering a ‘fast food’ situation, to also answering a quick and easy way to get breakfast and a decent coffee.

We should therefore not be afraid of embracing positioning(s) plural. This does not mean that every brand should document a bewildering array of every potential CEP, and position against each. Some CEPs are more common (and profitable) than others. CEPs also seem to have practical limits. Fizzy drinks or fast food chains might have quite a few, but realistically how many does toilet roll really have?

All this suggests that positioning should cease to be the distant, lofty, and totemic PowerPoint it often feels like today. It was, after all, originally intended as a battle plan, rather than a religious text. Positioning should once again act as a practical and powerful tool to help focus thinking, and compete with the competition across (a range of) different consumer cues.

That positioning often feels more like an exercise in semantic acrobatics or character creation suggests it’s long-overdue a repositioning.

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Sourced from THEDRUM

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KFC has restored ties with its former chicken distributor Bidvest in the wake of a disastrous switch of its logistics contract to DHL, which resulted in the temporary closure of hundreds of restaurants as stock ran out.

The volte face comes just one month after the bungled switch from Bidvest to DHL began and sees Bidvest pledge a ‘seamless return’ to supply 350 of the chains 900 UK and Ireland restaurants.

Prior to 13 February Bidvest served as sole supplier for the fast food chains operations across the British Isles.

DHL has blamed software developed by Quick Service Logistics and ‘operational’ issues at its Rugby depot for its failure to deliver the goods,

A KFC spokesperson said: “Our focus remains on ensuring our customers can enjoy our chicken without further disruption.

“With that in mind, the decision has been taken in conjunction with QSL and DHL to revert the distribution contract for up to 350 of our restaurants in the north of the UK back to Bidvest Logistics.

“We’ve been working hard to resolve the present situation with QSL and DHL. This decision will ease pressure at DHL’s Rugby depot, to help get our restaurants back to normal as quickly as possible.”

KFC is still battling with the after effects of the breakdown in its supply chain with 3% of its restaurants still shut and others offering only ‘limited menus’ two weeks after being forced to apologise to customers in a responsive print ad.

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Sourced from THEDRUM

Sourced from TechGenYZ

Running a successful business and making and maintaining its place in the market is a really difficult task to perform. Some people are such skilled that they perform this task with ease and without any assistance but those who do not possess such skill happens to create that skill in them by adopting and learning about the basic principles of marketing and learning about the applicable and effective strategies which can help a businessman to run a successful business.

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Define the Goals:

The first and foremost principle of designing amazing marketing strategies is to define a goal or set a milestone of the plans where you want to take your business in the market. When the goals are set and defined, executing them and finding resources for them becomes a lot easier. In this brutal market where no progress is a dead end for the business and when you define your goals, it helps you to be more progressive in the market and maintain a stable position among the best businesses in the market.

Marketing communication:

This is the second thing which you need to ponder in marketing strategies. It is also the most important strategy because even if you have the best stuff but if the people will not know about it then you will never be able to sell anything, not even your products or your services. Different marketing strategies are adopted to target accurate consumers for your product to increase the progress of your business.

Think Before Investing:

You should always learn and gather information about the things on which you are investing and learn about all the advantages and disadvantages of the products or places in which you are investing your money. Investment is not easy to come, you should take every precaution to make it safe.

Differentiation:

The fourth principle of business marketing is that you have to be different and better than all your competitors so that the consumers should get more attractive towards your products and the services you are providing.

Business is nothing without strategies a good and successfully running business is a mixed combination of tireless work and trustable and organized business strategies. So these are some of the best and top four principles of marketing strategies which you should know in order to start a successful business.

I am sure you will love this article because it contains all of the useful and essential content which provides the top four principles of marketing strategies which are really necessary for taking your business to the new level. I hope this article will clear all the doubts which were present in your mind before reading this article because of the useful and authentic information in it but if there is still something left unclear then there is no need to worry about because you can ask us anything you deem necessary to know.

Sourced from TechGenYZ

 

Here’s why you need to get your advertising to zoom in.

By MediaStreet Staff Writers

The relationship between desire and attention was long thought to only work in one direction: When a person desires something, they focus their attention on it.

Now, new research reveals this relationship works the other way, too. Increasing a person’s focus on a desirable object makes them want the object even more – a finding with important implications for marketers seeking to influence behaviour.

The study, published in the journal Motivation and Emotion, is the first to demonstrate a two-way relationship.

“People will block out distraction and narrow their attention on something they want,” said Anne Kotynski, author of the study. “Now we know this works in the opposite direction, too.”

In marketing, advertisements with a hyper focus on a product’s desirable aspect – say zooming in on the texture of icing and frosting – might help sell a certain brand of cake.

Findings suggest the ad could be targeted to people who have shown an interest in a similar product, such as running the cake commercial during a baking show.

This finding also works in other areas outside advertising too. For example, doctors could potentially help their patients develop a stronger focus on healthy activities that they may desire but otherwise resist, such as exercising or eating a balanced diet.

The study’s findings also add a wrinkle to knowledge of focus and emotion. According to a spate of previous research, positive emotions, such as happiness and joy, widen a person’s attention span, while negative emotions such as disgust and fear, do the opposite: narrowing a person’s focus.

“We conceptualise fear as drastically different from desire,” Kotynski said. “But our findings contribute to growing evidence that these different emotions have something key in common: They both narrow our focus in similar ways.”

The findings also fit the notion that both of these emotions – fear (negative) and desire (positive) – are associated with evolutionarily pursuits that narrowed our ancestors’ attentions.

For example, fear of predators motivated attention focused on an escape route, while an urge to mate motivated focus on a sexual partner.

“If a person has a strong desire, research says this positive emotion would make them have a wide attention span,” Kotynski said. “Our research shows we developed a more beneficial behaviour around desire: focusing our mental energy on the important object, much like fear would.”

The study

Study participants were shown images of desserts mixed in with mundane items. They were instructed to pull a joystick toward them if the image was tilted one direction and push the stick away if it was tilted the opposite direction. Researchers recorded the reaction time of each.

Participants who responded fastest to pull the images of desserts were those whose attention had been narrowed. Responses were much slower to the mundane, and for participants whose attention was broad, suggesting narrowed attention increases desire for desserts but not for everyday objects.

The study used dessert pictures to measure reaction time because such images have been shown to increase desire across individuals, most likely due to a motivation to seek high fat, high calorie foods that is rooted in evolution.

There you go people. If people love cars and you can get them to focus on the car you are hawking, you’ll have a better chance of converting that to a sale. May the ROI forever be in your favour.

 

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More than a third of millennials use their phones for personal activities up to 2 hours during the workday.

By MediaStreet Staff Writers

Technology is now on the verge of making us utterly unproductive. This is according to a new report from Udemy.

The study measured how distracted employees are during work hours, how they’re responding to distractions, and the price of distraction for employers and the economy at large. The research found a strong correlation between increased levels of distraction, decreased productivity, and a lack of proper training at work.

Workers can’t resist the pull of social media
Most survey respondents (58%) said they don’t need social media to do their jobs, but they still can’t make it through the day without it. When asked to rank various social media sites and communication tools by degree of distraction, Facebook came in first (65%), followed distantly by Instagram (9%), Snapchat (7%), and Twitter (7%).

In addition to recognising how workplace distraction can hurt productivity and diminish quality of work, companies need to be aware of the very real damage to employee morale and retention. Among millennials and Gen Z, 22% feel distractions prevent them from reaching their full potential and advancing in their careers, and overall, 34% say they like their jobs less as a result.

When people are engaged, they report being more motivated, confident, and happy, and feel they deliver higher quality work. And, based on the survey, opportunities around learning and development are the top drivers of engagement.

 

Workers want training but are reluctant to ask for it
Though 69% of full-time employees surveyed report being distracted at work and 70% agree that training could help them learn to focus and manage their time better, 66% have never brought this up to their managers. Younger workers, in particular, are also having trouble balancing work and personal activities on devices they use for both; 78% of millennials/Gen Z say using technology for personal activity is more distracting than work-related tools like email and chat.

Let’s face it, we are all suckers for social media. The good news for marketers is that with highly engaged audiences comes a lot of places to put targeting advertising and reach these audiences.

 

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