Online Marketing Archives - Page 3 of 9

In News

Build Your Brand Reputation With These 4 Techniques

June 10, 2019 No Comments

Today I have some branding strategies to help you create more visibility and increase your brand reputation. Here’s four links with tips and tricks to kick start your work week.

Establishing your business as a leader in our industry takes time and cultivation through the right relationships and marketing methods. Using the strategies can help you connect more with your audience and influencers. There are several ways to help you focus your efforts and improve awareness. Take advantage of these ideas, and let me know how these work for you!

1 – Go beyond online marketing

Build a wider audience through offline marketing. With this strategy your business can reach interested prospects by being active and engaged with them at places like industry trade shows, concerts, book signings, and more. By making a personal connection you can create a memorable experience that will translate into your online properties as well.

2 – Create trust in your community

People who trust your business enough will the spread the word online and offline. This is free advertising for your company that can have a continual payoff. As you build relationships within your niche through methods such as exclusive events, live video, and Twitter chats your customers will have an opportunity to share their experiences. As you take a positive, and encouraging approach with a high value offer you will begin to see your products or services being recommended by others online.

3 – Leverage influencer marketing

Make an action plan to connect with leaders in your industry. This will open the doors for guest blogging opportunities and recommendations that can help bring more visitors to your website and social networks. Engage on places like LinkedIn, Medium, and other blogs to attract more brand followers. After establishing your expertise and authority it won’t be long before your business or name is recommend on authority websites.

4 – Podcasts and video marketing

Would you like people to find your brand online quickly? This is a powerful and popular way to bring interested prospects into your business, provide a how-to segment, or showcase an expert interview. Hosting a podcast or uploading videos to YouTube are effective with both live and pre-recorded methods.

Hopefully you will find these brand reputation methods useful to your online strategy. Are there any that you would like to add as well?

Have fun with these tips and tools.

By Susan Gilbert

In News

The Hands-Off Method of Online Marketing That’s Both Fast and Easy

May 13, 2019 No Comments

By Nightingale-Conant

You don’t have to do all the work yourself when it comes to marketing your passive income site. That’s where affiliate marketing comes in.

The following excerpt is from Nightingale-Conant’s book The Power of Passive Income: Make Money Work For You. Buy it now from Amazon | Barnes & Noble | Apple Books | IndieBound

Affiliate marketing is one of the fastest and easiest online passive income businesses to get started in. Depending on the path you choose, the investment to get up and running can be minimal. It all depends on your preferred marketing model and how much you need to outsource as opposed to doing it yourself. And the best part is, you can do this with any kind of site you set up, whether it’s a blog, general interest site, or ecommerce store. Once you get your foundation in place, your main ongoing costs are associated with advertising and promoting the products you sell, and you get to choose how much or how little you’d like to put into the process.

Affiliate marketing is essentially a way for you to earn cash for promoting and selling items or services without ever having to be responsible for the product, shipping, or fulfilment of the order. You strike a deal with a business, company, or individual to promote their products, and in return, when an item is sold through your affiliate account, you get a commission—a certain percentage or dollar amount for that sale. It’s a win-win situation for you and the business: They get free advertising and customers they might not have otherwise reached, and you’re compensated for the work you’ve put in. The commission they pay you is essentially part of their marketing budget. For some companies, it’s their exclusive form of marketing.

Let’s explore how this works.

Personalized affiliate links and cookies

There are two ways an affiliate program will track the prospects you send them:

1. Personalized affiliate links. If your affiliate program uses links to track sales, you’ll be given a login and a link associated with your account, which you’ll send to customers so the purchase can be traced back to you.

2. Cookies. Some programs use cookies instead of personalized links. Cookies are tiny pieces of data the internet uses to track someone’s online habits. It’s a way to see where a customer came from and what they bought.

Different programs have different duration policies. Some companies will pay you for life any time a prospect you have sent them buys something; others pay only on the initial sale. Some programs have specified time ranges — 30, 60 or 90 days — during which they’ll pay you on purchases made by the prospect you sent them.

As with anything, there are a few drawbacks. You have to be willing to invest your time, energy, and patience into making it work for you. Small sales here and there are great, but if you want to make this your main source of online passive income, you have to be able to land a lot of sales to make a significant amount of money. You need to think about your efforts as building a business. Two considerations in that vein are creating systems that are set up to get consistent new lead acquisition and choosing higher-margin offers (same amount of work, more money).

For this to be sustainable as a long-term income stream, you need to create promotions that lead to consistent sales. This will take commitment, time, and dedication but will be easier for those of you who have some experience with search engine optimization (SEO) or paid traffic generation.

Finally, you really need to choose your affiliates wisely. If the merchant’s site isn’t up to par, slow, buggy, full of errors, and not geared toward making the sale, you’ll lose out as well. Take a look around the site and ask yourself, “Would I feel comfortable buying from here?” If the answer is no, you may want to reconsider becoming an affiliate for that business.

Types of affiliate offers

Most offers you’ll be exposed to can be lumped into three categories: products, services, and stores.

Products

There are two types of online products you can be an affiliate for: physical and digital. The marketing strategies you will employ won’t really change either way, but they do each come with their own sets of pros and cons.

Physical products

Pros: Not all consumers buy digital products, but pretty much all consumers buy physical products. If you choose a product that’s in demand, made by a trusted brand, and sold through a credible online store, the selling is really already done for you.

Cons: The biggest cons to physical products are the shipping cost and the fact that it takes some time for the product to arrive. Also, there are certain products that consumers want to be able to touch and experience before they buy. That can sometimes hamper an online purchase.

Digital products

Pros: One of the biggest advantages of a digital product is instant gratification. The consumer can immediately dig in and enjoy the product they purchased while they’re excited about it. If you’re in tune with your prospects’ problems and have a digital product that gives them the solution to that problem, conversions can be really high. No shipping costs are another plus.

Cons: Digital products are often swimming among a lot of competition that you need to stand out from. Also, you’re at the mercy of the retailer when it comes to making sure the product downloads properly. Sometimes digital products are so complicated they overwhelm the consumer, which can hinder additional sales from that prospect.

Services

There are many services people pay for online that have affiliate programs. Some examples are:

Financial services like tax preparation
Social media and digital marketing services
Professional services (hosting, payment processing, etc.)
Travel-related services like Hotels.com and Travelocity

Storewide programs

There are tons of stores that will give you commissions on the entire purchase made by a consumer you send to their site. This is great because it gives you the flexibility to market just one product they sell and still get credit for anything else your prospect adds to their cart, or you can just promote the entire store in general.

Feature Image credit: RamCreativ | Getty Images

By Nightingale-Conant

Sourced from Entrepreneur

In News

The Hands-Off Method of Online Marketing That’s Both Fast and Easy

May 2, 2019 No Comments

By NIGHTINGALE-CONANT

You don’t have to do all the work yourself when it comes to marketing your passive income site. That’s where affiliate marketing comes in.

The following excerpt is from Nightingale-Conant’s book The Power of Passive Income: Make Money Work For You. Buy it now from Amazon | Barnes & Noble | Apple Books | IndieBound

Affiliate marketing is one of the fastest and easiest online passive income businesses to get started in. Depending on the path you choose, the investment to get up and running can be minimal. It all depends on your preferred marketing model and how much you need to outsource as opposed to doing it yourself. And the best part is, you can do this with any kind of site you set up, whether it’s a blog, general interest site, or ecommerce store. Once you get your foundation in place, your main ongoing costs are associated with advertising and promoting the products you sell, and you get to choose how much or how little you’d like to put into the process.

Affiliate marketing is essentially a way for you to earn cash for promoting and selling items or services without ever having to be responsible for the product, shipping, or fulfillment of the order. You strike a deal with a business, company, or individual to promote their products, and in return, when an item is sold through your affiliate account, you get a commission—a certain percentage or dollar amount for that sale. It’s a win-win situation for you and the business: They get free advertising and customers they might not have otherwise reached, and you’re compensated for the work you’ve put in. The commission they pay you is essentially part of their marketing budget. For some companies, it’s their exclusive form of marketing.

Let’s explore how this works.

Personalized affiliate links and cookies

There are two ways an affiliate program will track the prospects you send them:

1. Personalized affiliate links. If your affiliate program uses links to track sales, you’ll be given a login and a link associated with your account, which you’ll send to customers so the purchase can be traced back to you.

2. Cookies. Some programs use cookies instead of personalized links. Cookies are tiny pieces of data the internet uses to track someone’s online habits. It’s a way to see where a customer came from and what they bought.

Different programs have different duration policies. Some companies will pay you for life any time a prospect you have sent them buys something; others pay only on the initial sale. Some programs have specified time ranges — 30, 60 or 90 days — during which they’ll pay you on purchases made by the prospect you sent them.

As with anything, there are a few drawbacks. You have to be willing to invest your time, energy, and patience into making it work for you. Small sales here and there are great, but if you want to make this your main source of online passive income, you have to be able to land a lot of sales to make a significant amount of money. You need to think about your efforts as building a business. Two considerations in that vein are creating systems that are set up to get consistent new lead acquisition and choosing higher-margin offers (same amount of work, more money).

For this to be sustainable as a long-term income stream, you need to create promotions that lead to consistent sales. This will take commitment, time, and dedication but will be easier for those of you who have some experience with search engine optimization (SEO) or paid traffic generation.

Finally, you really need to choose your affiliates wisely. If the merchant’s site isn’t up to par, slow, buggy, full of errors, and not geared toward making the sale, you’ll lose out as well. Take a look around the site and ask yourself, “Would I feel comfortable buying from here?” If the answer is no, you may want to reconsider becoming an affiliate for that business.

Types of affiliate offers

Most offers you’ll be exposed to can be lumped into three categories: products, services, and stores.

Products

There are two types of online products you can be an affiliate for: physical and digital. The marketing strategies you will employ won’t really change either way, but they do each come with their own sets of pros and cons.

Physical products

Pros: Not all consumers buy digital products, but pretty much all consumers buy physical products. If you choose a product that’s in demand, made by a trusted brand, and sold through a credible online store, the selling is really already done for you.

Cons: The biggest cons to physical products are the shipping cost and the fact that it takes some time for the product to arrive. Also, there are certain products that consumers want to be able to touch and experience before they buy. That can sometimes hamper an online purchase.

Digital products

Pros: One of the biggest advantages of a digital product is instant gratification. The consumer can immediately dig in and enjoy the product they purchased while they’re excited about it. If you’re in tune with your prospects’ problems and have a digital product that gives them the solution to that problem, conversions can be really high. No shipping costs are another plus.

Cons: Digital products are often swimming among a lot of competition that you need to stand out from. Also, you’re at the mercy of the retailer when it comes to making sure the product downloads properly. Sometimes digital products are so complicated they overwhelm the consumer, which can hinder additional sales from that prospect.

Services

There are many services people pay for online that have affiliate programs. Some examples are:

Financial services like tax preparation
Social media and digital marketing services
Professional services (hosting, payment processing, etc.)
Travel-related services like Hotels.com and Travelocity

Storewide programs

There are tons of stores that will give you commissions on the entire purchase made by a consumer you send to their site. This is great because it gives you the flexibility to market just one product they sell and still get credit for anything else your prospect adds to their cart, or you can just promote the entire store in general.

Feature Image Credit: Image credit: RamCreativ | Getty Images

By NIGHTINGALE-CONANT

Sourced from Entrepreneur

In News

The Enormous Power of AI and Chatbots for …

January 11, 2019 No Comments

By Alice Berg

The bots are here and they here to stay. See, despite the chatbot phenomenon has gained ground only a few years ago, it has since become a full-on revolution worthy of the attention. In fact, by 2024, the bot market size is expected to exceed $1.34 billion. And as you ponder on that, it is also important to note that in 2019, at least 40% of large business ventures will implement the use of chatbots.

Let’s take a look at some AI applications in business in 2019 and beyond.

Chatbots and AI in Customer Service

Presently, bots have already delivered impressive results in customer service. Many businesses have rolled out chatbots to help them in distributing useful information and engaging the customers. For instance, Starbucks uses a system that allows customers to easily and quickly place orders using voice commands. The good chatbot will tell you the total price of your order plus when it will be ready.

Another noteworthy customer service company that uses bots is Lyft. Customers of the service can use online chat (Slack or Facebook) or AI voice chat (Amazon) to request for rides on the service. Lyft’s messenger bot offers the customer vital details. It shows the car model, a photo of the license plate, and the location of the driver.

Here are some practical ways you can use bots in your customer service business:

In the Automation of FAQs

Ask anyone if they read the FAQ section of a website, and you will probably get a hard and repetitive “no.” Rather than customers reading the questions, they would opt to email the company their queries. By leveraging chatbots and artificial intelligence, businesses can use appropriate documents to respond to any relevant questions.

As the Internal Help Desk

When an external customer service agent does not have an answer to a customer’s query, logically they would refer to the internal desk. And more often than not, this desk has to respond to the same questions over and over again. By using bots, internal customer service agents will not have to respond to common concerns.

In Offering Confident Responses

Interactive bots can ascribe a confidence score to their response. And if the score is below the threshold you had set, the bot will automatically contact a live agent and come back with a more satisfactory answer. In turn, the bot through Machine Learning can respond to similar queries in the future.

AI in Online Marketing and E-commerce

Some players in e-commerce have already started leveraging AI, and by the end of 2019, we can expect mainstream acceptance of the same. E-commerce companies such as Sephora, Asos, Sun’s Soccer, 1-800-Flowers, and Nitro Café are some of the companies that are already bringing in dollars in profit by deploying bots.

So, how can e-commerce stores and marketers use bots? For one, they can be used in customer support. Personalization is the key to every marketing strategy. And so far, bots have proven to be quite useful in providing personalized responses as compared to email or social media. People can express themselves much more freely when talking to chatbots. Therefore, to connect more with your customers, you can use a bot to interact with them and build or improve brand loyalty.

Another way e-commerce players are using artificial intelligence is in building interactive sales funnels. Marketers can use AI to group their customers and sell their products or services. A bot offers an opportunity to be dynamic and engaging. If a customer declines to try your service or product, the program can analyze the possible reasons to avoid the cases in the future.

You can also substitute emails with AI. By using a messenger chatbot, you significantly increase your click-through rates as compared to email. Most online marketers are already using chatbots to get information about visitors on their site as pop-up messages.

Some other benefits of using artificial intelligence in e-commerce include recouping abandoned carts, upselling after purchases, generating leads, providing useful AI algorithms for product recommendations, and boosting customer retention.

“83% of people who shop online need support, 56% prefer to get a text message, and 38% of people consider chatbots are even more useful. It is, therefore, good business to invest in a bot as an online entrepreneur,” – noted Andrew Ortiz, marketing specialist at Skillroads.

AI Online Chat in Tourism and Hospitality

Chatbots are already among the top technology trends in tourism and hospitality businesses. And in 2019, there are expected to be adopted on a wider scale. Bots are helping companies in this sector to reduce costs while also providing an excellent user experience. So far, bots have helped tourism and hospitality companies increase customer satisfaction. Some of the firms that have already witnessed the good results of using AI applications include Marriot, Snap Travel, KLM, Waylo, and Wynn.

You can use a bot in your business for different reasons. For instance, you can use it to engage customers before, throughout, and after the trip. Bots can send prospective and existing customers links to personalized content on hotels, destination sites, top restaurants, and so forth. Once a customer has booked a room, for example, a bot can come in to help them check in, request service, suggest activities, order meals from the restaurant, and more. Upon checking out, a bot can assist in collecting feedback and comments from customers.

Bots can also help in personalizing the customer experience. By doing this, they eliminate competition based on pricing. Customers often consider factors such as location and brand along with the price when choosing hotels. A bot can thus assist you to send out personalized packages to your customers and appeal to them. They help you put together all activities that interest the target audience and market the package to them specifically.

Chatbots and artificial intelligence can also be used in anticipating customers. By using predictive analysis, a hotel owner can identify future patterns and send out targeted campaigns to customers. For example, in 2014, Roof Inn used flight and weather data to predict the customers that were likely to face cancellations of their flights. In turn, they were able to send out campaigns on mobile devices to customers in locations that were likely to experience harsh weather. So what can we take from this? Bots can help in anticipating problems and addressing them way before they happen.

Artificial Intelligence in Financial Services and Banking

Financial tech companies such as Fintech are already causing waves in the industry by introducing bots. By 2020, it is expected that 85% of customers will use Fintech Chatbots to manage their bank transactions. Currently, some big banks are already using bots. These include Visa, MasterCard, Chase, American Express, Capital One, PayPal, Barclays, Ally Bank, and Bank of America.

So, how are financial companies using bots? First, Chatbots and AI are helping in smart messaging whereby they warn customers about dangers or other issues affecting their accounts. Second, they can also give you personalized tips on things you can do with your finances. Moreover, they can help you know how you are using your funds, how you are repaying your loans, and how you can save more money. And not to forget, bots are offering customers around-the-clock support and useful insight that improves customer experience.

It is important to note that, bots are expected to save financial institutions over $8 billion per year by 2022.

AI in Human Resource Management and Hiring

One of the big beneficiaries of AI has to be HR and recruiting. Bots have become integral in virtually all aspects of the employee lifecycle from sourcing, to screening, to interviewing, and finally to hire.

Employers are also using bots to boost customer engagement. These systems act as a bridge that connects employees to the existing job systems thus giving them better experience at the workplace. Maya is one of the companies that is automating all the stages of recruitment. SAP, Wade & Wendy, Loka, and SGT STAR are some other firms that are also using bots.

AI in Voice and IOT

Voice-powered assistants are increasingly becoming popular. Alexa, by Amazon, is one of the pioneer voice assistants and accounts for up to 70 percent of the market share. Come 2020; it is projected at least 128 million smart speakers will have been sold.

Final Thoughts on AI for Business

As an entrepreneur, AI is a tech trend to watch out for if you are keen on staying relevant, growing your business, and making a profit. Chatbots are cost-effective, time-saving, and most importantly give your customers a personal touch.

By Alice Berg

Alice Berg is a career advisor, who helps people to find their own way in life, gives career advice and guidance, helps young people to prepare for their careers. You can find Alice on Twitter and Medium.

Sourced from RUHANIRABIN

In News

Online Marketing Plan: 7 Steps To Create A Truly Effective One

May 4, 2018 No Comments

By Harnil Oza

A well-created online marketing plan explains in detail all the tools, tactics and strategies that will be carried out to achieve the targeted goals

The online marketing plan is one of the most important tools for any company that wants to stand out on the internet. Competing in a world of constant change is very difficult, and here this article plays a very important role, which will help you to set different actions towards achieving your objectives.

Online marketing is crucial for any brand, regardless of its size. It is true that for many, the beginnings can be confusing, and it is normal not to fully understand what must be done to get off to a good start. Today, you will learn how to create an effective online marketing plan.

Attention! A marketing plan is not the same as an online marketing plan. A marketing plan is very general and also includes actions that have a place in the offline environment. The online marketing plan concentrate on getting and maintaining customers exclusively through digital channels. It is a very strategic in nature and involves objectives, facts and numbers. A well-created online marketing plan explains in detail all the tools, tactics and strategies that will be carried out to achieve the targeted goals.

Today, brands are facing a very stiff competition, where a business must differentiate itself in some way and face new objectives. The internet and the continuous technological advance are producing changes that in the end are going to be crucial for the success or failure of a company. You must adapt your business to everything that is happening, thus anticipating all the challenges that may arise. How? With a good online marketing plan.

Here are the essential steps to develop an effective online marketing plan.

1st Step- Analysis of the situation

You have to know where you stand, where you are coming from and know in depth your products and services, your competition and your potential client (market analysis). In this first step, you must define your company and everything you offer, showing how the benefits you are giving differ from the other competitors.

Not only do you have to be able to describe what you offer perfectly, but you must also have a clear understanding of what your competitors sell, to offer an added value that differentiates you from all of them.

It is what is referred to as SWOT analysis, Weaknesses, Threats, Strengths and Opportunities.

Weaknesses: These are the weak points of your company. Here you must write down everything that you think limits you or reduces the evolution capacity of your business.

Threats: All those factors that may impede a strategy or reduce its efficiency, increase risk, and reduce revenues.

Strengths: What are the strengths of your company? Analyze the capabilities and resources you have, as they will serve to exploit them and take advantage of opportunities.

Opportunities: Factors of the environment that can be exploited by your company. Whether they are new market niches, new investors, more staff.

Hire an iPhone app developer that will create apps that will help with SWOT analysis of your company

2nd Step- Discover your target audience

Developing a profile of your potential client is the next step of an online marketing plan. You can describe it according to demographic terms, age, sex, family composition, income, location, lifestyle, etc. There are questions you have to ask yourself at the time of this selection, such as, are my clients conservative or innovative? What are their hobbies? How often do they buy what you offer? What is the age bracket of people that can make use of your product?

Choose your audience based on your type of business, company size, and location. Strictly defining this is crucial, as it will be your future guide when planning campaigns and any communication. Many apps can help businesses discover their targets. You need to hire an expert iPhone app developer that will create sleek apps for your business.

3rd Step- Analyze your goals

What do you want to achieve through this online marketing plan? Write down a list of objectives to make them measurable and know when you have achieved them. It is very important that before moving on to marketing strategies, define the objectives both short and long-term. The objectives must be SMART (specific, measurable, achievable, relevant and with specific times).

For example, do you expect a 15% increase in your sales every two months? Do you want to be better positioned? Do you expect your products or services to increase?

The goals depend a lot on the development of the business.

4th Step- Develop the strategies you will use

You are at the center of your online marketing plan. Through the previous steps, you have analyzed your goals and have identified your target audience. Now is the time to detail the ways you will use to reach this audience and achieve your goals.

Identify the best tactics to carry out your online marketing plan. It is vital to have a backup plan in case your initial plan fails. This will enable you to continue with your online marketing campaign without having to start all over again.

5th Step- Action plans

An action plan must contain aspects such as what will be done when it will be done, who are the people responsible for taking it forward, the real costs that it will have, what will be the final measurable result and so on.

Thus you will have detailed strategies so that all the activities that you carry out are well coordinated, and everything is organized.

6th Step- Resources and budget

The effective functioning of an online marketing plan requires three important resources: investment, money, and technology.

Once the design of the strategy is done and you know how we are going to make it, it is essential to budget. You should know the financial investment that you are going to make. Part of the financial investment occurs when brands hire iPhone app developer to help his business with a sleek app.

7th Step- Monitoring

You already have all the actions of our online marketing plan working. Now you must subject them to great control. This is done to detect possible problems and solve them as soon as possible, as well as to change or adjust what is necessary according to the circumstances. You speak of KPI (Key Performance Indicators), indicators that help you quantify all the work. Its sole objective is to improve the productivity of one or more services so that your company works in the best possible way.

In this step, all the figures obtained are evaluated and analyzed, such as clicks, visits to the web, where the traffic comes from, how much time people spend browsing your products or services. You can do this through measurement tools, such as Google Analytics.

Hopefully, these seven steps will make things easier for you when creating your online marketing plan. You have to dedicate a lot of time and effort, but the results are worth it. You need to hire an iPhone app developer that can create amazing apps that have the latest technologies to promote your business.

By Harnil Oza

CEO, Hyperlink Infosystem

Sourced from Entrepreneur India

In News

Digital Marketers Will Devote More Resources to Online Reputation Management in 2018

March 28, 2018 No Comments

Online reputation management is very necessary all of a sudden.

By MediaStreet Staff Writers

Businesses say they plan to allocate more resources to their online reputations in response to the growing popularity of social media and online reviews.

According to a new survey from Clutch, 40% of businesses will increase their investment in online reputation management (ORM) this year.

All this is due to the growing power of social media and third-party reviews sites, which impact businesses’ control over their online reputation.

Clutch surveyed 224 digital marketers and found that more than half of businesses (54%) consider ORM “very necessary” for success. As a result, 34% said they allocated more resources to ORM in 2018, and an additional 43% said they plan to hire a professional public relations or ORM agency in 2018.

Businesses already invest a significant amount of time observing their online reputation, Clutch found. More than 40% of digital marketers (42%) monitor their companies’ brand online daily, while 21% monitor their online reputation hourly.

According to public relations experts, businesses frequently monitor how their brand is portrayed online because they know even one negative media mention can quickly damage the public’s perception of their company.

“When people search for brands online, they tend to search for stamps of credibility,” explained Simon Wadsworth, managing partner at Igniyte, an online reputation management agency in the UK. “If potential customers find anything negative, that could end up being a significant amount of leads the business won’t get from people who are put off from using the service.”

Social media also has shifted the ORM landscape because it gives consumers free-reign to share their opinions and experiences quickly and frequently: 46% of businesses look to social media most often to monitor their online reputation.

By using professional agencies that have expertise in online reputation management, businesses can minimise losing new customers who may be dissuaded from purchasing their product or service.

To read the complete report, click here.

Do you supply services to the Irish Media Industry? Have you listed your company in our Media Directory? It’s free! Everyone’s favourite price! Click here to do it now.

In News

Getting People to Focus on your Product Will Make Them Desire It More

March 27, 2018 No Comments

Here’s why you need to get your advertising to zoom in.

By MediaStreet Staff Writers

The relationship between desire and attention was long thought to only work in one direction: When a person desires something, they focus their attention on it.

Now, new research reveals this relationship works the other way, too. Increasing a person’s focus on a desirable object makes them want the object even more – a finding with important implications for marketers seeking to influence behaviour.

The study, published in the journal Motivation and Emotion, is the first to demonstrate a two-way relationship.

“People will block out distraction and narrow their attention on something they want,” said Anne Kotynski, author of the study. “Now we know this works in the opposite direction, too.”

In marketing, advertisements with a hyper focus on a product’s desirable aspect – say zooming in on the texture of icing and frosting – might help sell a certain brand of cake.

Findings suggest the ad could be targeted to people who have shown an interest in a similar product, such as running the cake commercial during a baking show.

This finding also works in other areas outside advertising too. For example, doctors could potentially help their patients develop a stronger focus on healthy activities that they may desire but otherwise resist, such as exercising or eating a balanced diet.

The study’s findings also add a wrinkle to knowledge of focus and emotion. According to a spate of previous research, positive emotions, such as happiness and joy, widen a person’s attention span, while negative emotions such as disgust and fear, do the opposite: narrowing a person’s focus.

“We conceptualise fear as drastically different from desire,” Kotynski said. “But our findings contribute to growing evidence that these different emotions have something key in common: They both narrow our focus in similar ways.”

The findings also fit the notion that both of these emotions – fear (negative) and desire (positive) – are associated with evolutionarily pursuits that narrowed our ancestors’ attentions.

For example, fear of predators motivated attention focused on an escape route, while an urge to mate motivated focus on a sexual partner.

“If a person has a strong desire, research says this positive emotion would make them have a wide attention span,” Kotynski said. “Our research shows we developed a more beneficial behaviour around desire: focusing our mental energy on the important object, much like fear would.”

The study

Study participants were shown images of desserts mixed in with mundane items. They were instructed to pull a joystick toward them if the image was tilted one direction and push the stick away if it was tilted the opposite direction. Researchers recorded the reaction time of each.

Participants who responded fastest to pull the images of desserts were those whose attention had been narrowed. Responses were much slower to the mundane, and for participants whose attention was broad, suggesting narrowed attention increases desire for desserts but not for everyday objects.

The study used dessert pictures to measure reaction time because such images have been shown to increase desire across individuals, most likely due to a motivation to seek high fat, high calorie foods that is rooted in evolution.

There you go people. If people love cars and you can get them to focus on the car you are hawking, you’ll have a better chance of converting that to a sale. May the ROI forever be in your favour.

Do you supply services to the Irish Media Industry? Have you listed your company in our Media Directory? It’s free! Everyone’s favourite price! Click here to do it now.

In News

Majority of Workers Feel Distracted at Work, Blame Technology

March 26, 2018 No Comments

More than a third of millennials use their phones for personal activities up to 2 hours during the workday.

By MediaStreet Staff Writers

Technology is now on the verge of making us utterly unproductive. This is according to a new report from Udemy.

The study measured how distracted employees are during work hours, how they’re responding to distractions, and the price of distraction for employers and the economy at large. The research found a strong correlation between increased levels of distraction, decreased productivity, and a lack of proper training at work.

Workers can’t resist the pull of social media
Most survey respondents (58%) said they don’t need social media to do their jobs, but they still can’t make it through the day without it. When asked to rank various social media sites and communication tools by degree of distraction, Facebook came in first (65%), followed distantly by Instagram (9%), Snapchat (7%), and Twitter (7%).

In addition to recognising how workplace distraction can hurt productivity and diminish quality of work, companies need to be aware of the very real damage to employee morale and retention. Among millennials and Gen Z, 22% feel distractions prevent them from reaching their full potential and advancing in their careers, and overall, 34% say they like their jobs less as a result.

When people are engaged, they report being more motivated, confident, and happy, and feel they deliver higher quality work. And, based on the survey, opportunities around learning and development are the top drivers of engagement.

Workers want training but are reluctant to ask for it
Though 69% of full-time employees surveyed report being distracted at work and 70% agree that training could help them learn to focus and manage their time better, 66% have never brought this up to their managers. Younger workers, in particular, are also having trouble balancing work and personal activities on devices they use for both; 78% of millennials/Gen Z say using technology for personal activity is more distracting than work-related tools like email and chat.

Let’s face it, we are all suckers for social media. The good news for marketers is that with highly engaged audiences comes a lot of places to put targeting advertising and reach these audiences.

Do you supply services to the Irish Media Industry? Have you listed your company in our Media Directory? It’s free! Everyone’s favourite price! Click here to do it now.

In News

Facebook’s Trust Crisis: What Now?

March 22, 2018 No Comments

Less than 1 in 3 people call Facebook a responsible company, according to a new survey.

By MediaStreet Staff Writers

Barraged by accusations of spreading divisive fake news and amid new allegations that it handed over personal information on up to 50 million users without their consent, Facebook is losing the faith of the people, according to a new survey.

Almost 4 out of 10 people surveyed said: “Facebook is not a responsible company because it puts making profits most of the time ahead of trying to do the right thing.” Less than 1 in 3 said that Facebook is a “responsible company because it tries to do the right thing most of the time even if that gets in the way of it making profits.” The rest were unsure.

By a 7-1 ratio people surveyed said that Facebook has had a negative influence on political discourse. Sixty-one percent said that “Facebook has damaged American politics and made it more negative by enabling manipulation and falsehoods that polarize people.”

The survey was conducted as new revelations surfaced that the company connected to the 2016 Trump campaign, Cambridge Analytica, inappropriately harvested personal information on millions of Facebook users.

The sharp rise in negative feelings is a significant departure from Facebook’s standing prior to the 2016 election, when the rise of so-called Fake News and polarizing content led to calls for the company to take greater responsibility for the content on the popular social media site – or face government regulation.

By a 2-1 margin, people surveyed said it’s Facebook’s responsibility to remove or warn about posts that contain false or misleading information. And 59 percent reported that the company is not doing enough to address the issues of false and inflammatory information that appear on its site.

“Facebook is at a crossroads because of its inability – nearly a year-and-a-half after the election – to get a handle on its divisive effects on society,” said Tom Galvin, Executive Director of Digital Citizens, who commissioned the survey. “From spreading fake and manipulative information to becoming a ‘Dark Web-like’ place for illicit commerce, Facebook seems to losing the trust of the American public. Regulation will not be far behind for social media companies if things don’t change.”

This declining trust reflects a growing concern about the impact Facebook and other social media sites have on young teens. In the survey, more than two in five people surveyed said that the minimum age to have a Facebook account should be at least 18 years old.

“Digital platforms have to rise to the occasion and assure internet users that their personal information will be safe, that the content will be legal, safe and not contrived to manipulate. In short, they have to demonstrate they will be the positive influence on our society that they espouse to be,” said Galvin.

Do you supply services to the Irish Media Industry? Have you listed your company in our Media Directory? It’s free! Everyone’s favourite price! Click here to do it now.

In News

Uh-Oh. How Do We Mobile-Advertise to Gen-Z When They Don’t Like Their Phones That Much?

March 20, 2018 No Comments

Gen Z use their phones a lot, but are relieved when they are taken away. So how do marketers reach this age group if they have a love/hate relationship with their smartphones?

By MediaStreet Staff Writers

Members of Generation Z are relieved when placed in a situation where they are unable to access their smartphones for several weeks. This is according to a new study conducted by Screen Education, a non-profit organisation that addresses smartphone addiction.

The study involved participants aged from 12 to 16, who spent 2-4 weeks at Camp Livingston during the summer of 2017. Because Camp Livingston does not permit its campers to bring smartphones with them, they are an ideal group for conducting research about refraining from smartphone use.

According to Michael Mercier, President of Screen Education, “Many children said they have become overwhelmed by their smartphones. They no longer can keep up with all their notifications, and they are burdened by the ‘drama’ they encounter through social media via their smartphones. Consequently, they were relieved to be separated from their smartphones because it eliminated that stress.”

This relief was reflected in a survey conducted with the campers after they had returned home. The campers were asked the extent to which they experienced feelings of gladness and frustration from being without their phones. “A large number − 92% − experienced gladness, while only 41% felt any frustration. We had expected the opposite,” said Mercier.

When asked what their experience would have been like if they had been allowed to bring their phones to camp, campers revealed just how severe smartphone addiction is among their age group. “They almost unanimously admitted they would have spent the entire time on their phones,” recounts Max Yamson, Executive Director of Camp Livingston. “They said they would not have formed deep relationships with the staff and fellow campers, would not have connected with their surroundings and nature on the same level, and would not have engaged as much in recreational activities.”

According to Yamson, “The study shows that the campers were glad to have left their phones behind so that they could experience a deeper level of engagement.”

“The research also revealed a stunning insight,” said Mercier. “Many campers discussed the experience of face-to-face communication as though it were a novel one. They exhibited a sense of discovery at learning that face-to-face communication is far superior to screen communication when it comes to building friendships and getting to know other people.”

Yamson added, “One camper said that in four short weeks she got to know her friends at camp better than she knows some of her friends at home – because she mostly communicates with her friends at home through screens.”

Other key findings include:

92% said it was beneficial to have gone without their phones while at camp
83% considered having gone without their phones for several weeks to be an important life experience
35% were successful at curbing their smartphone use after leaving camp
17% tried to influence a friend to spend less time on their phone after leaving camp

The researchers plan to follow this study up with additional research during the summer of 2018.

Marketers trying to catch the attention of this demographic may need to think carefully about how they approach mobile advertising for this generation of digital natives. It’s another day in the life of modern media.

Do you supply services to the Irish Media Industry? Have you listed your company in our Media Directory? It’s free! Everyone’s favourite price! Click here to do it now.