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By Arianna O’Dell

Résumés are becoming increasingly ineffective in today’s rapidly changing job market.

Résumés have long been the go-to tool for job seekers to showcase their experience and skills to potential employers. If you’ve ever written a résumé, you know first-hand that it can be a mind numbing experience to jam your life into one measly sheet of paper.

However, in today’s fast-paced job market, many people, including myself, argue that résumés are becoming increasingly ineffective. Here’s why I believe that résumés are dead, and why I never ask for one from applicants when I am hiring:

A piece of paper cannot accurately describe an individual

Even an excellent résumé does not always make for a great hire. In my experience, some of the most outstanding people on paper have turned out to be the worst hires. Résumés tend to concentrate on a candidate’s work history, education, and abilities, but may not fully capture a person’s personality, work style, or potential.

“There isn’t always a direct correlation between a person’s ability to perform well at work and their ability to write a good CV,” says Max Kraynov, CEO of FunCorp, who is well versed in hiring. “Some activities, including operational and back-end tasks, don’t lend themselves well to being described in a résumé. Some experiences cannot be included in a résumé because of non-disclosure agreements. I don’t think that résumés alone can provide a good way of pinpointing the best candidates.”

A candidate’s creativity, leadership skills, or innovative thinking also may not be accurately revealed in their résumé. As a result, candidates who could be highly successful in a role may be overlooked simply because their résumé does not fully showcase their full potential. Some of the most talented individuals I have worked with have lousy résumés. Why? Because I’ve found that many highly skilled people are also very humble and unable to convey the magnitude of their talent accurately.

You can’t assess emotional intelligence or drive from a résumé

Résumés may not accurately reflect a candidate’s soft skills, such as communication, problem-solving, and teamwork, which are increasingly essential in today’s job market. It can be difficult to demonstrate these skills on a résumés. It can be especially challenging to determine the extent of a candidate’s communication skills based solely on their résumé. This can make it tough for employers to identify candidates who possess the soft skills required for a particular role.

“A qualified person may not have the exact work experience you’re looking for, but they have the ability to quickly pick up new ‘hard skills’ and already possess the important ‘soft skills’ to thrive,” says Anthony A. Reynolds, CEO of HireVue. “This shift in strategy is critically important when you think about access for marginalized groups. We’re not saying you have to toss résumés out completely, we still collect this information for our hires—but I urge business leaders to go beyond a laundry list of qualifications and to start quantifying the skills that really matter for a given role.”

There are better ways to assess candidates

While résumés have been a longstanding tool for job seekers to showcase their experience and abilities, they are becoming increasingly ineffective in today’s rapidly changing job market.

Today, employers increasingly rely on social media and professional networking sites like LinkedIn to identify and connect with potential candidates. These platforms often offer a more dynamic and holistic view of a candidate’s experience, abilities, and personality than a résumé alone. Employers are also using skills-based assessments and online tools to evaluate candidates. For example, paid trial projects are becoming a popular way to evaluate the skills of candidates for technical roles.

In today’s job market, candidates need to stand out and differentiate themselves from the competition. Instead of relying solely on a résumé, candidates may need to create a personal brand or portfolio to showcase their abilities and experience. For example, a graphic designer may create an online portfolio showcasing their best work, while a sales professional may create a personal website featuring testimonials from satisfied clients.

“Résumés aren’t the best way to evaluate talent when looking to hire based on creativity,” says Lauren Scott, social media strategist at Freedom Not Fate. “As someone who’s had to hire graphic designers and other creative talent for my own business, I always ask for a portfolio and examples of past work to gauge creativity before hiring.”

When I evaluate a candidate, I ask them to send a piece of past work they are most proud of. From this simple test, I can gain much more information than a static résumé. This quick assessment can reveal a lot about a candidate’s creativity, problem-solving ability, attention to detail, and communication skills. For example, a marketing professional may send a campaign they worked on that achieved outstanding results, while a software engineer may provide a sample of their code that solved a complex problem. By reviewing a candidate’s work, employers can gain a better understanding of their approach to problem-solving, their work style, and their potential to contribute to the organization.

Will résumés stand up against the test of time? I’d bet real money that they won’t.

Feature Image Credit: Steve Johnson/Unsplash

By Arianna O’Dell

Sourced from Fast Company

By Bailey Showalter

TikTok and LinkedIn created room for video resumes and more personalization for applicants

When social media first came into our lives, the common practice was don’t post anything you wouldn’t want your future employer to see. However, as social media has become more ubiquitous, our personal and professional lives have blurred. Social sites like Facebook, WhatsApp, and LinkedIn have offered ways for individuals to find new jobs using their platform of choice.

Even TikTok announced its own feature to help job seekers find opportunities. More individuals are using social media with the goal of getting employed, showcasing their interests, and creating a digital, resume-like portfolio.

For over a decade, social media platforms like YouTube and Instagram have enabled individuals to promote themselves and their personal brands while enjoying creative freedom to showcase their talents. Employers are still struggling to fill open positions and individuals searching for jobs that provide autonomy and higher levels of fulfillment. Luckily, many aspects of social media can help hiring teams reframe their talent attraction strategies to make the best talent match for their needs.

A resume is still the primary currency of hiring

No matter the job, company, or industry, resumes still largely drive the hiring process, but resume formatting and delivery have evolved. Video resumes help employers shift hiring requirements (pdf) from education and experience to skills. Although the need for a resume has remained constant, this new era of hiring calls for a more modern perspective.

The traditional resume emphasizes education and experience, typically with previous jobs and degrees at the top, taking up a significant portion of the document. Job-relevant skills are developed through many avenues, both in and outside of formal training or workplace projects. Yet hard and soft skills, certifications and credentials, general interests, outside activities and ways to express intent for continual upskilling get buried at the bottom of a resume—or left off entirely. While this has been the norm, resumes should now be revamped with candidate skills at the forefront, showcasing what they can do versus what they have done.

Recruiters and hiring teams need to adjust their approach to what a resume should entail—with an emphasis on skills as the forefront of qualifications—to better recruit and hire the right fit for the job.

Quick, easily digestible information is critical

Social media doesn’t show every waking minute of individuals’ lives (depending on who you follow), but instead can highlight meaningful moments, enticing viewers to learn more. In the same way, resumes don’t represent the totality of a candidate’s capabilities and potential for success. Resumes exist to garner the attention needed to advance a candidate through the hiring process. Unfortunately, traditionally formatted resumes struggle to effectively articulate skills, limiting a recruiter’s ability to evaluate whether a potential candidate has the skills to be successful.

Digital credentials can bring greater reliability and trust to the hiring process. By providing a unified language of understanding to individuals’ hard and soft skills, digital credentials signify verified, data-backed qualifications and provide greater insight into the whole picture of an applicant’s abilities rather than saddling hiring teams with the task of filling in the blanks.

Studies show us that a hiring manager spends on average 6-7 seconds reviewing a resume. In that time, hiring managers need quick, easily digestible insights to help determine if the candidate is qualified to move forward in the process. So, while watching 3-minute video resumes might not be easily scalable for most recruiters, the notion of putting one’s skills at the forefront of their resume is here to stay.

Skills-based hiring and digital credentials

There is a nearly unprecedented mismatch between the number of open jobs and the number of people applying for those positions, with over 6 million potential candidates (pdf) and more than 11 million job vacancies in today’s hiring landscape. This large gap has amplified the need for capable workers, with hiring teams shifting expectations from those who “have done” a job to those who “can do” the job because of their skills, qualifications, and interest more than their past experience alone.

Many workers who left roles as part of the great resignation have shifted their career trajectory entirely. While they may be entering new industries without a traditional background, these job candidates likely have transferable skills that match well with their ambitions for a new role. But to match talent with suitable roles and close the hiring gap, talent management teams must be willing to prioritize skills in their review practices.

Additionally, previously identified skills that were a nice-to-have for job requirements are now must-haves for hiring. For example, in this digital world, hard skills such as working with tools like Microsoft Suite are crucial for remote or hybrid work and ensuring collaboration capabilities. Similarly, in a remote-first, digital world, a soft skill companies should prioritize is a candidate’s propensity for learning and upskilling. Both of these skills can be shown through verified digital credentials, whether it is a certificate of completion for mastery of a specific tool or an individual’s many certifications and badges, demonstrating their willingness to learn and expand their skill sets.

For hiring teams, reorienting their talent management strategy is crucial to understanding this new era of skills-based hiring. Social media has provided an excellent opportunity to understand better what does and doesn’t work in this digital environment. Each individual has a chance to show their unique skills,while hiring teams will have a competitive advantage in finding and retaining the best talent.

Feature Image Credit: Photo: fizkes (Shutterstock)

By Bailey Showalter

Bailey Showalter, VP of talent solutions at Credly, a business of Pearson, where she is focused on growth initiatives that help people connect to the right opportunity at the right time on the basis of their verified skills.

Sourced from QUARTZ