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Despite Often Low Public Opinion Of Social Media, It’s Still Where Businesses Need To Be

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By Lisa Montenegro

Social media has long been in the spotlight; however, over the last few years, the giants have been under fire for numerous reasons. Pick your platform — Facebook, Instagram, Twitter, TikTok. They’ve all been embroiled in problems and scandals, with public and political outrage often the result. Yet many of us still flock to them in droves. And where the public goes so do businesses and marketers. If public opinion is often so low for social media platforms, why do we still use them?

A good start to answering this is remembering what exactly the giants of the industry have done, and there’s no better one to start with than Facebook. The social media behemoth has more than 2.7 billion monthly active users and by 2025 is expected to be used by just over 69% of the U.S. population. Yet even those who have no time for social media or have little care for the news likely know about at least one of the multitude of controversies the social media giant has found itself in. Tax avoidance, censorship, the Cambridge Analytica scandal and how the platform handles users’ data are just the start of the dizzying list. Then there’s the scrutiny it has come under for shirking its responsibility to monitor what is posted on the site, such as hate speech.

And this is not to say the other major social media sites have not been in similar trouble. Instagram, YouTube and Twitter have all been accused of not being proactive enough when it comes to regulating what people post online, as well as a whole array of other problems, like taking a rape threat and making it into an advertisement or fake Twitter accounts trying to sway public opinion. Such controversies have been met with public disgust and anger, prompting politicians to move toward more regulation.

All of the incidents above have been major controversies, but social media platforms also have made smaller moves like algorithm and design changes and the infamous Instagram shadowbans, which, aside from being a mild irritant to daily users, have created major hurdles for marketers and businesses. In early March, many Instagram users suddenly found that likes were no longer shown on their posts. This turned out to be a trial of a feature that accidentally included too many people. But here in Canada, this is how it has been for two years now. Add in changes to Facebook’s algorithm to put friends and family first, and suddenly you’re likely dealing with a loss of impressions, reach and likes.

You would think with all of this that social media platforms would be losing millions of followers, right?

Facebook actually saw its U.S. and Canadian user bases decrease toward the end of last year, but the drop has done little in the grand scheme of things. The social media site still recorded huge revenue and gained more new users in Asia and the rest of the world. Instagram has over a billion monthly users, and that number is predicted to continue rising. Twitter has over 322 million users and will likely continue gaining them. And TikTok set a record for app installs last year after surpassing 2 billion downloads. Despite all the outrage and dislike of social media sites, people still flock to them in the millions and billions. But why?

The simple answer is that they connect us. It’s been over a year since the Covid-19 pandemic began, and lockdown measures closed stores and cut off our usual social interactions. The importance of sites like Facebook, Instagram, Twitter and many others for keeping people connected not just to the people they are close to but also to strangers or people in need of support has truly been shown.

We live in an age when we can publish a post in Boston that can be seen within seconds in Berlin. We can communicate with friends around the world in an instant, and often the main way we do this is through social media. We can connect with those with the same interests. We can find jobs and network. And businesses can connect with audiences on a larger scale and reach more potential customers. Social media is a major part of how we stay connected. Last year proved that.

But what does that mean for those of us in marketing and PR or running businesses trying to connect with our audiences? We must go where the customers are. But this leaves us at the mercy of algorithms and major platform changes. When Instagram decides to tweak its systems again or a social media site finds itself grappling with a government, what can you do? Major changes can have serious effects, and before you know it, your reach and interactions can drop drastically. So how do you work around this?

To use an old phrase, don’t put all your eggs in one basket. Diversifying between multiple social media platforms may mean posting in more places, but it can offer many benefits. The main one is that you are not dependent on a single social media site. If one is hit by regulations or changes its algorithms suddenly and accidentally takes out your page, you have others to fall back on. It also can provide you with a much larger reach. While a large section of your audience may be on a single platform, that doesn’t account for all of them. With a presence on other social media platforms, your brand can reach more people and possibly a wider range of demographics.

It will be interesting to see from here what happens to the social media giants with regulations and their relationships with audiences. For those of us in Canada, it would be nice if Instagram could let us see the number of likes on our posts again.

Feature Image Credit: getty

By Lisa Montenegro

Founder & President at Digital Marketing Experts – DMX Marketing, a Premier Google Partner Agency located in Toronto, Canada.

Sourced from Forbes

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Did Facebook Just Take a Step Toward Connected TV?

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By Jeremy Bowman

A new ad product could help unlock a valuable new revenue stream for the social media giant.

Connected TV is probably the fastest-growing advertising sector out there at the moment.

The transition from linear television to streaming has unleashed a boom in streaming-based digital ads, also known as Connected TV, which offer better targeting than traditional TV ads and give both the media publisher and advertiser much more data about who is watching.

A November 2020 report by eMarketer.com forecasts that the CTV market will grow 40% in the U.S. to $11.36 billion this year, and the market should continue to expand rapidly as a number of new services have just entered the streaming TV market.

And it now appears that digital advertising kingpin Facebook (NASDAQ:FB) could be the latest company to have its eye on the CTV prize.

Dynamic ads for streaming

On Monday, Facebook announced a new ad product: dynamic ads for streaming. The tool allows Facebook and Instagram users to click on an ad for a streaming service and see personalized, relevant titles based on their own interests on Facebook and Instagram. The solution replaces the old way of doing business, in which a streamer would have to advertise individual titles to show off their content. Now streaming advertisers can set up their campaigns once and automatically generate unique ads for each title, rather than having to create individual ones for each time.

James Smith, head of entertainment at Facebook, explained, “With Dynamic Ads for Streaming, advertisers no longer have to manually create new campaigns for each individual title. Once an advertiser uploads their content catalog to Facebook, the dynamic ads deliver personalized recommendations, giving people a similar personalized experience they’re used to seeing from their streaming services.” Advertisers that have tested the new product, like Brazilian streaming service Globoplay, have seen strong engagement so far.

It’s unclear if Facebook has a goal with these ads beyond their current implementation, but they could serve as a beachhead to build relationships with streaming services from which the company can further expand into streaming and Connected TV. The company’s user data is unique, and no other social platform can identify users’ streaming content preferences the way Facebook can — and that’s a valuable asset to streamers. Additionally, the company’s user profiles offer considerable value for ad targeting, so an account obtained through a Facebook ad could potentially have more value than a direct sign-up.

An old idea

Facebook made a play for the CTV ad market back in 2016, but it eventually shut down its audience network for the category in 2018. Part of the reason was that Roku, the leading streaming device maker and a powerful force in CTV, blocked Facebook from selling ads on its platform, as it saw advertising as a valuable business.

There were other challenges as well. Facebook didn’t separate its streaming ad inventory on the audience network, and advertiser awareness of the CTV option seemed to be too low. Additionally, Facebook’s base of advertisers didn’t align well with a product that users can’t easily click on. CTV tends to be more suitable for “brand advertising,” or brand-awareness-building campaigns, rather than the kind of performance marketing with easily trackable data that Facebook typically serves.

However, the Connected TV market was much smaller in 2018, and Facebook may have a different experience today. Since it pulled the plug, ad-based services like Hulu, now owned by Walt Disney, have grown significantly, and a number of others have hit the market, like Comcast‘s Peacock, ViacomCBS‘s Paramount+, and Discovery Communications’ Discovery+. In other words, CTV has reached a tipping point over the last year, so it’s not surprising that Facebook might want a piece of the market.

The company is at a disadvantage against fellow tech giants like Apple, Alphabet, and Amazon, all of which offer their own streaming devices and services — and Facebook Watch, which was billed as the company’s answer to YouTube, has underwhelmed since its 2017 launch. But the dynamic ads product is a reminder that the company can do things with customer targeting that none of its peers can, and that could give it a unique inroad into streaming ads.

It’s still unclear if the new product will lead to anything more than just a convenient way for streaming services to attract new users, but it’s a reminder to investors that even as the stock is priced for slowing growth, Facebook has plenty of optionality in its arsenal — including in VR/AR, e-commerce, payments, and new ad products like dynamic ads for streaming.

It’s a good bet that at least one of those emerging businesses will pay off big down the road.

Should you invest $1,000 in Facebook, Inc. right now?

Before you consider Facebook, Inc., you’ll want to hear this.

Investing legends and Motley Fool Co-founders David and Tom Gardner just revealed what they believe are the 10 best stocks for investors to buy right now… and Facebook, Inc. wasn’t one of them.

The online investing service they’ve run for nearly two decades, Motley Fool Stock Advisor, has beaten the stock market by over 4X.* And right now, they think there are 10 stocks that are better buys.

Feature Image Credit: Getty Images.

By Jeremy Bowman

Sourced from The Motley Fool

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Important Digital Marketing Shifts for 2021 and Beyond

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1. If brands are hoping to stay relevant and keep up with the content creation phenomenon, 2021 needs to be the year of Empowering Employees to Power your Brand. It is plain and simple—employee censorship on social channels is a disaster for brands. We can no longer control the message folks. The social framework is “bigger and stronger” than our puny frameworks. Instead of fighting it every step of the way, USE it to your advantage, or you’ll pay a steep price in diminished return… especially during these times of change and uncertainty. Your employees are the best way to humanize and personalize your brand… and truly the best way to scale relevant, contextual content creation

Did you know that employee created content (ECC) receives eight times more engagement than content shared from the company itself? On top of that, employee content extends brand messaging by over 500%. Crazy, right? So why aren’t more companies getting employees engaged in content creation? It’s well known that companies with engaged employees outperform their peers; involving employees in content creation can help to create a sense of common purpose.

The truth of the matter is that the social evolution is a business evolution. Only by changing our old frameworks can we possibly hope to keep up—because social media and the way communication is evolving, along with so many other applications during the pandemic, have completely altered the business landscape. #ROE… Return on Employees.

2. Changing shopper behaviour creates a land grab for retailers and brands alike. Established brands like Nike are making huge strides to connect directly with shoppers, preparing for a future where a good portion of retail is direct. Upstart brands including AllBirds, Warby Parker and Dollar Shave Club have been pushing incumbents to embrace more flexible channel strategies as well, and the trend is expanding exponentially in 2021. Incumbents and challengers alike are exploring all kinds of channel mix combinations although with a common tactical thread… all brands are seeking direct relationships with shoppers instead of relying on third party retailers… especially with how the #Covid19 pandemic has dramatically altered shopping behaviour.

3. Customer Experience with our Marketing… we worry all the time about customer experience with our employees, product, purchase, and service, BUT we have overlooked a critical part of the customer experience, and that IS how “our” marketing affects “them.” We’ve got data coming out of our ears, so tracking the results of our marketing efforts in terms of dollars and cents is becoming easier and easier. However, all these efforts only measure the upside of banging consumers over the head (how many more clicks, shares, engagements, and ultimately sales, do we get). No regard is given to the downside numbers. What we are NOT tracking is the point at which our customers turn from just annoyed, too fed up with our bot stalking and algorithm tweaking.

I think we need to spend as much time finding ways to track the negative effect of our marketing efforts as we do the positive ones. Every brand that continues to bang your customers or followers over the head again, and again, and again – without regard to the damage it is doing to brand equity – is going to suffer as we move forward in this customer, “my media, my commerce, my way”, world.

Marketing will truly win when humans control the machines, instead of the machines controlling the humans. 

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Sourced from Ted Rubin Straight Talk

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How to Use YouTube to Market Your Business

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By Bob Buckley

If you aren’t getting enough customers in the door for your business, it might be time to try a new marketing strategy. Tapping into the growing trend of video is a great place to start. YouTube is the second largest website on the internet by monthly web traffic, according to data from Ahrefs. This makes it an awesome place to get into video and potentially drive a ton of business your way.

How to Use YouTube to Market Your Business

Start a YouTube Channel

In case you don’t have money to invest in paying for advertisements, you can still do something with the potential to be just as effective. The great thing about starting a YouTube channel is that there are no barriers to entry.

Contributing content to any website typically involves an application process. You can’t always get feedback if they don’t think your content is a fit, either.

To start a channel, all you really need is an email address. We will get to the other things required to grow it, but, the most important step besides signing up is deciding what your channel will be about.

Pick a Topic

You will need to pick a topic for your channel to focus on. It usually makes sense to go with one related to your business, so you can promote it in each video and include links to a website in the description.

Staying focused on your topic is important – it wouldn’t work very well for building an audience if you had a finance YouTube channel where every third video upload was cooking-related. Maintaining consistency will also make creating each video a little easier and faster.

Set Up a Filming Space

Depending on the types of videos you plan on making, you might want to set up a consistent filming space. This can be as simple as using your office and filming at your desk. It should be somewhere that’s blocked off from a lot of noise and interruptions.

That may just mean coordinating with your assistant (if you have one) to hold calls and avoid coming into your office while you are filming. The same goes for the family if you work from home.

Get Filming Equipment

The nice thing about today is that you probably already have a nice camera. A lot of phones have been able to film in HD and even 4K for a couple of years already. In addition to a camera, you will want a tripod, lights, and probably a decent microphone.

The tripod is crucial and you can pick one of those up for around $20 or $30 on Amazon. If your filming space has reliable natural light through a window, you could stick with that in the beginning.

The phone’s microphone should also work, at least at first. If you decide to stick with this marketing strategy, you can get all of the other equipment for under $200 later on.

Get Video Editing Software

Depending on your computer, you may already have some video editing software installed. If you use an Apple, iMovie is free and a powerful program for editing. PC users also have a variety of free options that can make high-quality videos.

I use Lightworks for our YouTube channel and it works pretty well on my older laptop. OpenShot is another free, open-source program that works well and can create videos up to 4K in resolution.

Get Comfortable on Camera

It’s pretty normal if you feel a little uncomfortable getting on camera. Pretending to talk to someone when you’re really talking at a tripod will always feel a little weird. One strategy that I’ve found works pretty well for dealing with that is to have an audience.

As long as they don’t make a ton of background noise, having someone sit behind the camera can help you focus more on making the video sound conversational. If you really can’t see yourself on-screen, consider working with someone who already has an established channel.

Work with YouTube Influencers

Working with an influential YouTube personality could be big for your business. When some of them command audiences in the hundreds of thousands, one shoutout on a popular video could (maybe) pay for itself many times over.

Every social platform has influencers, but ones on YouTube are especially powerful. Instead of written posts or pictures, they routinely speak directly to the people you want as customers.

Make A List of Relevant Influencers

There are going to be at least a few influencers you could approach that cater to your market. They will have a pretty wide range of subscribers and a number of views on their videos.

You can make a list in an Excel spreadsheet or Google sheet and organize them in order of highest to lowest subscriber count (or vice versa). It also can’t hurt for you to watch a few of their videos. That will help you make sure there isn’t any content you would want to avoid associating your brand name with.

Costs of Paying for Mentions

The cost for influencer marketing will vary depending on the number of followers someone has. Everything will still be negotiable, but data from eMarketer shows a few standard rates.

If you approach someone with 500 to 5,000 subscribers, expect to pay around $315 per video. The costs can go all the way up to $3,857 for channels with 500K + subscribers.

Measure ROI Before Spending a Ton

If you’re not careful, you could end up putting a lot of money into influencer marketing without seeing much in the way of results. Just look at the story of the Instagram star with 2 million followers who couldn’t sell 36 t-shirts.

Depending on your budget, you should take caution in paying for videos ahead of time or anything like that. Additionally, consider starting with a smaller YouTube personality.

Data from this study shows that micro-influencers are actually more effective along with being less expensive. In case influencers seem too risky, you can always look at the old-fashioned (but still effective) way of getting your business’s name out there: advertising.

Getting into Advertising on YouTube

There are a handful of different types of advertisements you can run on YouTube. If you get everything ready for starting a channel and decide you don’t want to do that, you will still be in a great position for making video ads. In addition to video ads, you have the option of display ads, overlay ads (ads that show at the bottom of a video), and sponsored cards.

The Video Ads

Most of the other social platforms offer video ads now. However, on YouTube, people are expecting to be watching a video so it’s a lot more likely that someone will already be engaged when your ad pops up.

There are a lot of marketers out there that you can look at for low-budget video ad ideas. Take the Dollar Shave Club’s video from a few years ago, for example. They just filmed their founder walking around the warehouse saying funny things and it was wildly successful.

This and other low-budget videos helped propel the 2011 start-up to unprecedented (couldn’t help using the word!) growth and being acquired for $1 billion in 2016.

Different Types of Video Ads

There are a few different types of video ads to consider using. You will need to decide which one makes the most sense and structure your video around the way it functions for optimal results.

The ones you might be most familiar with are skippable video ads, which allow users to skip to their video after the first five seconds. These can be inserted at the beginning, middle, and end of videos. Then there are non-skippable ads, which can go up to 15 or 20 seconds in length, according to Google.

The third ones to consider are called “Bumper ads” and are non-skippable, running for up to 6 seconds. All of these are compatible with desktop and mobile devices, maximizing your reach.

Tying it all Together

YouTube is not showing any signs of slowing down, especially with the current stay-at-home state of the world. You can leverage a few different strategies to get your business known on the platform.

It’s worth dabbling in all of them a bit to see if one really stands out as effective. Consider starting your own channel, working with influencers, and making video ads to reach the masses.

By Bob Buckley

Bob is a 2021 CPA candidate and the founder of thiscollegelife.com.

Sourced from readwrite

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How to Find Trending Hashtags

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In this article, we discuss an effective strategy to help you find trending, high-quality hashtags for your social media networking, and we also talk about why trending hashtags are important.

Hashtags across all social media networks these days are a powerful tool for brands both big and small. Using relevant hashtags on your social networks can serve a number of different purposes for your company.

Using trending hashtags can help you reach your target audience more, attract more followers to your networks, and increase your overall engagement.

Statistics show that social media posts that have more than one hashtag associated with them receive more engagement than posts that don’t include any hashtags.

However, it’s not simply about the number of hashtags that you use on your content, it’s about the quality of those hashtags. It used to be more about the quantity, but these days quality prevails, and the relevance and quality of your hashtags can significantly influence their impact.

In this article, we discuss an effective strategy to help you find trending, high-quality hashtags for your social media networking, and we also talk about why trending hashtags are important.

We will also share the best hashtag generator in the industry right now, Task Ant, and talk about why they can help you not only find the best hashtags for your content, but you can get help organizing them so that you keep your hashtag strategy unique, creative and varied.

Why Hashtags Are Important

Hashtags

Hashtags are basically the sorting mechanism for any social network out there, like Twitter, Facebook, or Instagram. What’s interesting is that hashtags don’t really have too much of an impact on Facebook these days; they are more relevant to networks like Instagram and Twitter.

Hashtags determine the social media reach of your content, and how discoverable that content is. They connect categories to your posts, which helps you to reach a wider audience.

Most social networks these days like Instagram and Twitter have millions of people posting new content every day. This makes it really difficult for most people to connect their content with the right people.

Hashtags make your content a lot more discoverable, especially by people who are actually going to be interested in your niche and industry. This is why hashtags are considered the most efficient tool if you are wanting to grow your social media network successfully.

On a fundamental level, hashtags are used to categorize your content more efficiently. They link you directly with your target audience and help your target audience find you as well, which is exactly what you need to do well with your social media profiles.

When you use hashtags on your content, you are more likely to have people interacting with your posts, because it includes content they are on the network looking for. It is essential that you understand that you might not always get the interactions that you want just because you have included some popular hashtags on your posts.

Millions of users out there make the most of popular hashtags, which means that you will be competing with a high number of others to rank well for that particular hashtag. This is why it’s important to narrow this down and get as specific as you can with your hashtag topic, which we will talk about a little bit later.

On social media networks like Instagram, you are allowed 30 hashtags in your caption. You need to be smart with the words that you choose to include, because you don’t want to go over this number, but you also don’t want to include too few as well.

Why Trending Hashtags Are Important

Hashtags

Trending hashtags, in particular, are important for your social media networking in general because they connect you with the relevant audience for your content right now.

Your brand’s ethos and products might not change too much over the course of a few years, but your audience will. This is why if you plan on investing a lot of time and money into social media marketing, you’ve got to constantly keep up with what’s happening in your industry.

When you use hashtags that are trending within your niche, you are giving your content a good chance of being seen by your target audience, and you are keeping up with what people are finding interesting right now.

Your products might not be changing all that much, but how you connect with your target audience through social media will change and switching up your hashtags to fall in line with what’s trending is really important.

Are All Trending Hashtags Good for Your Business?

Trending Hashtags

With trending hashtags in mind, are all of them good for your business? There is a relatively short list of popular and trending hashtags that users make the most of all around the world.

Influencers on Twitter and Instagram make the most of these hashtags because they help them build their audience. For example, using the #likeforlike hashtag is a popular way to encourage people to like your content. The most popular hashtag on Instagram is #love.

When you use popular and trending hashtags on social media networks, this allows your posts to appear in places where there are millions of people that could potentially be interacting with your content. However, there are some aspects of trending hashtags that you need to be aware of if you choose to use them.

  • Might target the wrong audience: If you choose to build your audience with some of the most popular hashtags in the world because you are competing against millions of others who are also using that hashtag, there’s every chance that you might be targeting the wrong audience. Additionally, if you use hashtags like #likeforlike, while this might encourage people to interact with their content, it might not be for the right reasons. They might be simply liking your content because you’ve asked them to, and not because they are genuinely interested in your content. If you want to find the most relevant users for your content, then you need to get specific with the hashtags that you use and try not to be too general.
  • Hard to stand out: when you use hashtags that are really popular, this means that you are competing for attention with millions of other people and their posts. It means that even those posts that you have put a lot of time and effort into are going to quickly drown in the sea of competition and will wash up with a mix of content that doesn’t even fall into the same category as yours. There are some experts out there that believe that if you share a post with a hashtag that has more than 10 million posts associated with it, your post is going to appear in someone’s feed for only three minutes, before falling down the visibility list again.
  • Could end up using irrelevant or inappropriate hashtags: If the hashtags that you use for your content are too popular, they could potentially be irrelevant to your content, and not even trending in your industry. What’s more, they might even be considered inappropriate by Instagram, as Instagram has been known to ban hashtags in the past. When you are trying to find the right hashtags for your content by yourself, is difficult to know whether that hashtag has a history of being banned or not, and you could get yourself into hot water as a result.

How to Know Which Trending Hashtags to Use

Trending Hashtags

So, we’ve talked a little bit about the downside to trending hashtags, but this shouldn’t be enough to put you off. You have just got to know what you are getting yourself into and understand how to use trending hashtags to your advantage so that you can stick to relevant, targeted hashtags that connect you straight to your ideal audience.

Becoming successful with hashtags happens when you are able to maintain a strategic approach towards using them. Even though some of the most popular hashtags out there have been used with millions of posts, this doesn’t guarantee that your post is going to get a lot of interaction.

So, instead of trying to find the most popular hashtags out there, we recommend that you find trending hashtags that have an active community behind them, and are highly relevant to your target audience and industry.

So, how do you find trending hashtags like this? Well, we think that one of the best ways is to see what hashtags are being used by your competitors, target users, and industry leaders.

Remember, when you narrow down the scope of your hashtag, the more engaged your audience will be. When you start researching, you might be surprised to discover the kind of hashtags that are being used by your rivals.

Let’s take a little look at how to determine the best trending hashtags for your content.

  • Understand your audience

There’s no way that you are going to be able to find the best trending hashtags for your content on social media without learning all about your target audience. As we already talked about, including random hashtags on your Instagram posts is not going to increase your followers.

First, you need to do a bit of research, and figure out what hashtags your audience is using on their content and choose ones that align with these. Most social media networks out there have a search bar, where you can search up relevant hashtags.

Just remember that your tags need to be relevant to the target users that you are actually searching for. This is why you need to include keywords that relate not only to your content, but to the people that are going to be looking at it.

  •   Understand your rivals

While you might be a bit more excited about understanding your audience then understanding your competitors, your competitors can actually teach you a lot about what the industry is like, and how to be successful in it. If you want to do really well with your brand online, then it is extremely smart to keep a close eye on what your competitors are doing at all times.

Similar to how you can look up relevant hashtags on most social media networks, you can also find hashtags that your competitors are using. This is going to help you work out which hashtags are going to improve your engagement.

You might not always want to use the hashtags that you find on your competitor’s pages, but it’s going to definitely help you figure out how everyone else is growing their social media profiles. You might end up discovering completely new hashtags that you’ve never thought of that you can add to your list.

  •   Understand the industry leaders

As well as your competitors, there will be some influencers and industry leaders in your niche that you look up to and wish you could be like one day. One of the most practical ways to find trending hashtags for your content is to follow industry leaders that have similar interests to your target audience.

Influencers are people on social media networks like Twitter and Instagram that perform really well with their content. You can make the most of their success by finding relevant tags to add to your content.

Make sure that you find those people that have done really well within your industry and are continuing to do really well. Because they are already strongly connected with their target audience, you will only learn good things from researching them.

  •   Use Related Hashtags

Another effective, easy way to grow your community is to find trends that relate to your own hashtag. All you have to do is enter your hashtag in the search bar of any social network, and you will get some results.

You might even want to search for an Instagram image or video that contains a hashtag that is already working really well on your content. This is a great place to start, and it’s going to give you a lot of options that are directly related to the tags that you already use.

  •   Look on the Explore Page on Instagram

If Instagram is one of your main social networks that you use for your brand, then you will be well aware of the Explore Page.

The Explore Page is where a collection of posts are generated by what you have previously liked and interacted with. Believe it or not, this is a great place to get hashtag suggestions, so that you can keep your content connected with your target audience.

The best part about the Explore Page is that you can access it both on desktop and mobile. The first thing that you will want to do is scroll down until you see posts that are relevant to what you’re trying to post yourself.

Click on these posts and look at the hashtags they are using. Make sure to use the ones that you think are the most relevant to your content.

  •   Follow your favourite hashtags

If you have discovered a hashtag that is relevant to your content, try following it and seeing top posts once people share them. Looking up certain hashtags is going to help you develop new ideas and come up with even more tags that go along with the original.

All of the content that you put up that uses these hashtags will be pushed onto these hashtag pages, so you can easily follow other hashtags, and look at the top posts that fall into these categories.

Checking top posts can help you get new ideas for your hashtags and engaging with these posts can actually bring people over to your page.

Just make sure that the selection of hashtags you are including on your posts are relevant and directly reflect what your post is about. We don’t suggest that you create a crowded post that has a lot of hashtags.

Quality over Quantity

Quality Over Quantity

Speaking of crowded posts, let’s talk a little bit about why quality is more important than quality at this point when it comes to your trending hashtags.

If you have just started implementing certain techniques in your hashtag strategy, then you might be a little overenthusiastic about how many hashtags you include in your post.

However, if you want to do really well, and not compromise the potential of your content before it’s even out there and in front of the right people, we suggest that you take time to figure out a sweet spot when it comes to the number of hashtags that you use.

We mentioned above that Instagram has a post limit of 30 hashtags. However, we don’t think that you should use this many every time.

In fact, there are many people out there that think you should be using less than 10 hashtags per post – some people think that seven is ideal. The key here is to focus first on the quality of the tags, and the quantity will follow.

If you find three or four highly relevant, targeted tags for your content, then you won’t need to use any more than this to get your content in front of the right people. However, while you are still looking for those perfect hashtags, you might want to increase this number slightly.

One way to do this is to experiment a little bit and figure out what works best for your content and your engagement rate. If the number of tags you are using is resonating well with your target audience, then stick with this.

The good news is that your hashtag strategy can be ever-changing, and there’s always room for improvement. If you find a hashtag that you want to use, you can always add it to your existing list, or even replace one that you don’t think is as effective as it used to be.

As long as you are including more than one and less than 30, you will be able to find the right fit for your niche and industry.

Task Ant for Finding Trending Hashtags

Task Ant - Trending Hashtags

Another way to find trending hashtags for your content is to make the most of a hashtag generator. Sometimes, you don’t have the brainpower or the time to figure out your hashtag strategy for yourself, and sometimes it seems like everyone has taken all the good hashtags.

This is where a hashtag generator comes in. A hashtag generator like Task Ant has the experience and expertise that you need to get ahead of your competition and polish your hashtag strategy until you’ve perfected it.

Task Ant has a search bar for hashtags that you will see on their homepage when you visit them for the first time. All you need to do is enter a keyword or hashtag that you use already, and they will suggest relevant tags.

The best part is that they include data and analytics around their suggestions so that you can work out which ones are relevant to your content, and which ones aren’t worth your time.

One of the things that we like the most about Task Ant is that they are willing to go the extra mile for their clients. They understand that finding relevant hashtags is only half the battle – you’ve got to keep things interesting on your content if you want to keep up with what’s trending.

Task Ant - Finding Hashtags

This is why Task Ant helps you organize your tags into different sets so that you can apply different hashtags to each piece of content and keep it dynamic.

There aren’t too many hashtag generators out there that are prepared to do this on top of suggesting relevant tags to their clients, which is why Task Ant comes so highly recommended.

Final Thoughts

So, there you have it – everything you need to know about trending hashtags, how to use them, and what to look out for when you are doing your research. Remember that your hashtag strategy is a fluid thing – this means that it’s always changing, just like industry trends.

It’s important to keep up with the play and learn how to adapt your hashtag strategy to what’s going on with social media networks like Twitter and Instagram. Also, don’t be afraid to play around with the numbers, and try a different list of hashtags on each piece of content, until you’ve found a good match.

Mix it up from time-to-time as well so that you’re never relying on the same five or six hashtags for each post. Good luck!

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10 Best Consumer Engagement Platforms 2021

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By TechMag

The emergence of social media and other means of communication revolutionized how businesses communicate with their consumers. Most companies have historically focused on telephone contact and e-mail to get consumers involved. Yet over the last couple of years, things have changed so much.

Consumers don’t like newsletters today. You don’t want to be in touch like this anymore. They would like to communicate via social media, video chat, and other related platforms. This is why you have to adapt to organizations like yours. How do you do it best, however?

How best can you enhance communications with your clients? Well, you need a consumer engagement system/ platform. Such a platform will assist you to connect with your clients through a variety of channels. The consumer engagement system can also give you enough customer data to personalize your marketing campaigns. In a nutshell, a customer engagement platform has the ability to revolutionize your company’s customer experience and make it more dynamic.

Best Consumer Engagement Platforms: 1Q, RedPoint, Bold360, Astute Solutions, LivePerson, Pega, Chirpify, WalkMe, Aurea CX Platform, Vivocha, Velaro, Magentrix, Avaya, Eudata, Doxim, etc.

What are Consumer Engagement Platforms?

Consumer engagement platform provides the ability to centralize multiple customer experiences. Any of the services that a website can have included social networking, webchat, personalized marketing, and CRM functions.

It is important for customer involvement platforms to empower you with what you need to interact effectively with your customers, to monitor customer actions, and to test marketing strategies. This kind of functionality can help you appreciate the pain points of your client and deal properly with them.

Consumer interaction is a business communications link through several correspondence networks between a customer and a company. This relationship may consist of online and offline response, contact, effect, or overall customer experience.

Best Consumer Engagement Platforms

Bold360

BoldChat is a market-leading live chat and customer commitment solution which allows companies to engage customers online, mobile, and socially quickly and effectively. Unleash the distinctive identity of the organization and adapt chat execution to individual deployment methods, team dynamics, and specific market requirements. We also reinforced BoldChat’s proactive chat engine effective features to target a visitor to a website with the appropriate message at the right moment to connect with a live chat conversation, which is six times more likely to purchase proactive chat.

Avaya

Avaya offers business collaboration and interaction systems globally to businesses of all types. Avaya provides centralized email, call centres, networking, and associated services. Incorporating speech, video, data and notifications, conferences, and technologies to enable real-time commitment, the organization explores messaging, conference contact, and technology solutions. When Avaya brings companies together in an environment of convergence, software, social, and cloud, it connects business people more smoothly and improves efficiency. Innovation is flourishing and customer loyalty is growing.

1Q

1Q is the best consumer engagement platform that has changed the way brands reach consumers, giving you instant access to key audiences to make quick and informed decisions. By 1Q you can reach people where they live, where they are now, where they have been and where they will be in the future. With 1Q, consumers are paid instantly, per response, in cash, cultivating an eager, honest, and incentivized member base. 1Q knows the value of consumer’s time. While other platforms not pay.

WalkMe

WalkMe is a cloud-based Communication and Interaction Platform for businesses. The context-smart platform directs and leads users to work within every online experience. The Framework anticipates user requirements and offers support when and when it is needed. WalkMe also drives consumers to behave by identifying new features and suggesting good quality products. WalkMe is a forum for improving games that simplifies the online user experience immediately. WalkMe supports marketers and product managers to maximize customer acceptance and revenues by offering a lively, effortless, and customized online interface.

Pega

The next step in evolving the consumer engagement platform is Pega Marketing. With advanced customer analysis and market rules integrated in real-time, Pega actively reviews and advises the most appropriate offers, information, channels, and actions for any customer encounter. With Pega, consumer relations with consumers can be improved and customer service management can be focussed across all platforms beyond segmentation projects. Pega delivers a consumer brain that is still online. Pega Marketing allows the users to satisfy their loyalty to their clients.

Zendesk – Cloud customer service

Zendesk is one of the best consumer engagement platforms. Build improved consumer experience with Zendesk, which is the leading software for user involvement in phones, chat, e-mail, social media, and other platforms. With the help of Zendesk, you will easily respond to your customers. Implementation, usage, and scale are simple. With this app, you can become a reliable operator and establish brand loyalty. It’s a really marvelous company support ticket scheme.

Customer engagement Features: Analytics, Checkout, Churn Management, Communication Management, Community Management, Content Syndication, Feedback Collection.

Chirpify

Chirpify is a conversation white-label platform. It offers users different features for tracking social media, such as holding tags on similar hashtags, images, check-in, and sites. Triggers can be tracked and an instant and complex response can be submitted to them when a customer sets a key. It helps users to start electoral campaigns, tournaments, gating materials, utility management, and more. The analytics functionality by Chirpify analyses consumer campaign views, posts, scope, and impacts. The functionality tests the transfer of ads and demonstrates whether clients link their social media pages to the programs of users.

Vivocha

Vivocha is a small and big company’s online customer interaction platform. In a few simple steps, the online customer service can be set up, beginning with collaboration and re-time collaboration, which allows the customer directly to reach an agent via chat. The next move is to include consumers on every website by constructive guidelines, for example, the “working time.” Pageviews and communications can then be displayed graphically by real-time analysis and reporting. The most interesting last move is definitely to design the logo using the widget designs.

Velaro

Velaro is a live chat software company that offers its customers the best living chat experience. Live chat lets consumers reach the brand’s distribution and support team directly so that Velaro offers all the major resources that the customer needs. It also gives an insight into what the guests do and from what they come to ensure that figures will still refresh the brand. Velaro focuses on Workflow and Routing, in addition to visitor monitoring, allowing the user to locate the correct person at the right time for their issues.

Eudata

Eudata is a hub for customer engagement and supports large corporations in providing value-added services for the customer base. Eudata WCS is the perfect companion for all moments of contact with digital consumers and organizations, from self-help programs to the initiative. Live or continuing contact between business executives and consumers (agents, specialists, or account managers). Organizations can use voice or video on the web or on smartphones to humanize the experience of their customer.

By TechMag

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6 Common Business Challenges Solved with Creative Social Media Strategy

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There are 3.8 billion active social media users. For context, world population is 7.8 billion. So, when nearly half of the world’s population is using social media, it stands to reason that a social media strategy to engage customers is important, right?

It makes one wonder why so many companies skip over social media strategy and focus on tactics. They use the tips, tricks and hacks they learn via how-to articles or free webinars and then wonder why they aren’t getting the results they expected.

Setting goals greatly increases the chance of achieving them, but so many companies jump into social media without determining what their goals should be.

Others bring their goals to the table with wide-eyed enthusiasm but get attached to problematic tactics. When those don’t work, they give up and say, “Social media doesn’t work for us.”

The challenge of making social media perform doesn’t vanish when you give up.

It’s important to remember that the company is on social media (whether you’re participating or not). Conversations happen concerning the company and a growing number of consumers are joining in that conversation, preferring to communicate via social media.

If you’re not engaging with customers in a meaningful way, your competitor will be.

With a well-defined social media strategy, which includes a plan to distinguish your brand/company, things begin to fall into place more readily.

  • Everyday problems that seemed unfixable suddenly become an afterthought.
  • There’s no wasting of valuable assets on efforts of little value.
  • Worthwhile tactics come into focus and begin to pay off.

A real-time example to illustrate how creative social media strategy clears the path for success.

A large company reached out to Kruse Control for help getting traction with a new product via social media. The company leadership was admittedly in the dark about how social media works but they recognized its importance and wanted expert guidance.

Most leaders have a preliminary plan of how their operations need to shift with the launch of a new product. Where things get murky is how best to present the product into the social space, what metrics to track, and how to budget for it.

With all the players in place, including data, we were able to provide them with a social media strategy that delivered the right message, reached the right people at the right time, and exceeded their goals by 35%.

As social media becomes even more complicated, and as skeptical consumers have growing disinterest in run-of-the-mill brands and offers, the need for social media strategy gets more intense.

If you don’t have the expertise in-house to determine actionable goals and integrate a social media strategy that works for you, contact a qualified expert to help remove the guesswork and establish the best course of action…

Creative Social Media Strategy…For The Win!

Here are 6 common business challenges that can be solved with a data-driven, creative social media strategy.

1. Challenge: Weak Brand Awareness

Social media is ideal for reaching a broader audience, however, why you post is central to success. Every post creates an impression in users’ minds.

Social media strategy to solve this challenge: Steps must be taken to identify what makes the company and its products valuable. Identify internally why people choose you rather than your competitor, then craft content to support that differentiation.

Refrain from promotional sales content when the challenge is strengthening brand awareness. Approach as though you’re meeting users in person for the first time. No one likes to be greeted with a sales pitch so focus on more meaningful content that personifies why customers choose you.

2. Challenge: Slow Sales

Social advertising is one of the most powerful tools to increase sales. By publishing engaging content you lay the groundwork for further engagement. The next natural step is to target would-be buyers with offers.

Social media strategy to solve this challenge: Facebook’s ads platform is highly adept at identifying and reaching your ideal customers. A successful Facebook Ads strategy has the following components:

  • Define your target audience.
  • Choose the right ad placement – Awareness, consideration, conversions.
  • Strategic ad design is crucial – ads must attract attention and compel buyers to click.
  • Use landing pages with lead forms to track conversions.
  • Test and track your campaigns.

3. Challenge: Declining Customer Retention

It costs 5 to 8 times more to acquire a new customer than it does to keep an existing one. Social media is excellent for staying in touch with current customers…and it’s fairly cost effective!

Social media strategy to solve this challenge: Treat your social channels as communities where like-minded people come to hang out. Appoint a “community manager” or who engages and supports your community by listening and being responsive to questions, needs and concerns.

A good social media relationship with customers improves perceptions and fosters offline relationships.

4. Challenge: Poor Online Reputation

Reviews are insanely influential.

  • 90% of consumers read online reviews.
  • 88% trust online reviews as much as personal recommendations.
  • 86% will hesitate to purchase from a business that has negative reviews.
  • Customers are likely to spend 31% more with a business that has positive reviews.
  • 92% will use a local business if it has at least a 4-star rating.

Don’t give online ratings sites the power to control your business. If what’s being said about you doesn’t mirror the true customer experience delivered, take action now to turn things around.

Social media strategy to solve this challenge: Remove the obstacles that stymie reviews.

Create a review funnel. Systematically drive customers to one conversion funnel that routes them to the review sites you care about.

  • Automatically ask, remind and guide happy customers through the funnel.
  • Recover unhappy customers before they vent online.

5. Challenge: Declining or Nonexistent Connection with Customers

We’ve been witnessing a massive shift in what it means to be effective on social media. The pandemic has shaken things up, further driving the wedge between companies and their customers. It’s time to think differently.

The big challenge that companies face is connecting with customers on an individual and personal level. Connecting with customers in meaningful ways humanizes your brand and builds genuine relationships.

Social media strategy to solve this challenge: Monitor all social media channels and respond authentically (aka: like a human!). Ask questions, provide insights, or offer help with problems.

Note: In the road to the car sale, this strategy is crucial because more and more customers are preferring some or all of the transaction be conducted digitally.

6. Challenge: Low Search Visibility

Nearly every buyer starts her or his purchase journey online. Your website is the virtual storefront of your business and not being found in search means fewer customers and decreased revenue.

On Google and Bing, and now Facebook, it’s super important to be visible when people are searching for what you sell.

Social media strategy to solve this challenge: To improve search visibility on Google and Bing, focus tactics on publishing links to content that go directly to your website. Although social media is not a ranking factor, it has a link to search engine optimization. These “social signals” will increase a site’s authority, thereby indirectly improving search rankings.

To improve search visibility on Facebook, promote those links with Facebook ads. A well-researched, data driven Facebook Ads strategy is an integral part of your over all social media strategy.

A Facebook page with high engagement shows up in search more prominently and positions your company as a trusted resource.

Take action, improve business with social media strategy.

Today’s challenges must be met with today’s solutions.

Companies must develop a strong foundational social media strategy to meet customers where they are and help them buy.

If you would like advice or help with creating your company’s social media strategy, please reach out to me here. I’ll get back to you within 24 hours.

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Sourced from Kruse Control Inc.

 

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You Need to Start Converting Your Social Media Followers Now. Here’s How.

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If you want your business to thrive rather than merely survive 2021 and beyond, seize the spotlight you have.

Social media followers are cool and all, but if you’re not converting those fans to customers, your efforts and investments are futile. If 2020 taught us anything, it’s that the world can, and will, change overnight. So, if you want your business to thrive rather than merely survive 2021 and beyond, you have to be prepared for the worst to happen.

Imagine if TikTok had been banned in the U.S. last year as nearly happened? A lot of people would have lost these leads. What if the same threat looms over us for Instagram or other platforms in 2021? If you don’t want to be caught with your proverbial pants down, you need to start converting your followers to customers now.

Why, though?

Unless you purchased fake followers, most of your social media fans like your products or services, making them hot leads. Failure to implement a strategy to convert these fans to customers means you are missing out on sales that are there for the taking.

An increasing number of individuals and organizations have lost their Instagram accounts to hackers, unable to ever re-access their former accounts. What happens to all of those followers if you weren’t already converting them to customers? They are lost forever, and all the time and energy you invested in building your online presence is flushed down the drain.

The how

Most brands only pay attention to their post-engagement analytics. Yes, likes and comments per post are important so that you can adapt your content strategy accordingly, but what if your account gets hacked tonight? Kiss those leads you had on ice, waiting to be reeled in like little fishes on a hook goodbye. Read on to discover how to convert fans to customers.

1. Activate email subscription. Most site visitors will not subscribe to your emails unless there’s something in it for them. Entice visitors to share their information with you by offering limited-time discount codes, giveaway entry or free ebook downloads in return for their information. Offering 20-40% off a visitor’s first purchase from you is one of the most effective ways to push newbies across the finish line of your sales funnel. To get ahead of the competition, you have to cut through the online noise by offering consumers value for money over competitors. That’s the holy grail of influencing purchasing decisions.

2. Retarget, retarget, retarget! I know you’re busy and overwhelmed, but another essential step in successful conversion is retargeting those who share their information with you. It sounds obvious, but you’d be surprised how many social media users, including some of the biggest powerhouse brands in the world, are culprits of dropping the ball at this level of marketing Jumanji.

Your email-subscription set-up should be connected to the email platform of your choice, whether that be a basic MailChimp account or a more advanced platform, so that all of your new contacts are automatically added to your email database. The more advanced your platform, the easier it will make your life, as a lot of the actions, such as segmenting, are automated. (The importance of email segmentation is a separate topic for another day.)  An email database you don’t utilize is as pointless as social media fans you’re not converting. Aim to send out at least one email per month to your contacts, preferably with special offers or new products or services rather than just company news (which everyone deletes).

Case in point….

Here’s a quick summary of a case study for you. The year is 2019, and the biggest concern for brands was probably the rumours about Instagram potentially being shut down and disappearing over night. Thankfully, that didn’t happen, but we were hit with a global pandemic that no one was prepared for either.

Anyway, with the Instagram rumours in full swing, I reached out to a fashion powerhouse brand to collaborate on a giveaway with a prominent entrepreneur I was working with at the time. The result? Nearly 1,000 emails within 24 hours, and a 23% increase in sales within three weeks as I retargeted these leads via weekly email marketing.

If that doesn’t demonstrate how valuable converting your fans to customers is, then I can’t help you.

Feature Image Credit: Witthaya Prasongsin | Getty Images

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Sourced from Entrepreneur Europe

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TikTok faces trouble in Europe after it narrowly escapes U.S. ban

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By Michael Allison

More trouble for the social media company.

What you need to know

  • TikTok is facing complaints from European consumer bodies.
  • The BUEC and 15 other bodies accused the company of being lax with data and having skewed terms of service.
  • By way of response, TikTok offered a meeting with BEUC representatives to “listen to their concerns.”

TikTok is facing multiple complaints from the European Consumer Organisation (BEUC), and other consumer organizations in 15 European countries over privacy rights violations. The BEUC today argued that the social media app breached EU consumer rights and failed to protect children from both inappropriate content and stealth advertising. It called for a comprehensive EU investigation into TikTok’s policies and practices and requested more transparency from the company.

More specifically, the BEUC alleged that TikTok was unclear in its terms of service with the terms drafted to give outsized benefits to TikTok rather than users when it came to content ownership and remuneration.

The BEUC also took aim that TikTok’s virtual coins as well as its hashtag challenges, noting that both provided significant financial benefit for TikTok with little benefit for users. when it came to hashtag challenges, the body also accused TikTok of not doing due diligence in protecting teen and child users from suggestive content.

Finally, the BEUC stated that TikTok violated the GDPR by being unclear about what personal data it collected and how it used it.

Monique Goyens, BEUC Director, said in a statement:

In just a few years, TikTok has become one of the most popular social media apps with millions of users across Europe. But TikTok is letting its users down by breaching their rights on a massive scale. We have discovered a whole series of consumer rights infringements and therefore filed a complaint against TikTok.

Children love TikTok but the company fails to keep them protected. We do not want our youngest ones to be exposed to pervasive hidden advertising and unknowingly turned into billboards when they are just trying to have fun.

Together with our members – consumer groups from across Europe – we urge authorities to take swift action. They must act now to make sure TikTok is a place where consumers, especially children, can enjoy themselves without being deprived of their rights.

Speaking to Reuters, TikTok responded:

We’re always open to hearing how we can improve, and we have contacted BEUC as we would welcome a meeting to listen to their concerns.

The company has faced more challenges than most nascent social media did in their early years including attempted U.S. bans, temporary bans in Pakistan, and a seemingly permanent one in India leading to potential divestment.

Feature Image Credit: Source: Android Central

By Michael Allison

Sourced from androidcentral

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Programmatic: Why building a curated marketplace should be a priority for buyers in 2021

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By Michael Feeley

Anyone working within programmatic advertising is likely to hear the phrase ‘curated marketplace’ a lot in 2021 – but what does ‘curation’ really mean in this context and why should it be a key priority for media buyers over the next 12 months?

Michael Simpkins, Marketplace Commercial Lead at Xandr explains, as the programmatic landscape has become increasingly cluttered and complex over the past decade, many people now assume that media buyers operating their own ‘curated marketplace’ are simply looking to work with fewer partners in the advertising supply chain. However, this is only the first step and barely scratches the surface of how curation can help improve the effectiveness of a media strategy.

Going back to basics

With the rapid growth of the programmatic industry, the supply chain became fragmented, resulting in a loss of control and transparency for both buyers and sellers. Buyers are also facing increasing pressure to justify return on ad spend, but siloed spending, rigid metrics and a convoluted supply chain make it hard to prove marketing impact on business outcomes.

As a collective, the industry has matured in the past few years to take a step back and simplify the complex landscape. Direct relationships between buyers and sellers are being rebuilt and big steps are being taken to improve supply chain transparency. Marketers, now more understanding of the supply chain, are seeking to regain control not just over their ad spend but over their campaign performance too and, with the deprecation of the third-party cookie, these objectives take on even greater importance. On the other hand, with the proliferation of header bidding, publishers want to make sure their most important media buyers are still able to reach and value their inventory effectively. It is important for companies to deliver unique value across the advertising ecosystem from consumers, buyers and sellers. One of the ways we at Xandr are able to do this is through our curation offering, which brings buyers and sellers together on our platform, offering buyers a simplified and dedicated workflow to easily build out their own curated marketplaces from the supply available on our premium advertising marketplace.

Regaining control of the supply chain

By building out a curated marketplace, buyers gain control within the SSP (sell-side platform) and can apply macro business rules to supply before it hits the DSP (demand-side platform) for targeting, significantly reducing risk in a diverse supply chain.

Through curation, buyers are able to maximise their investment by having full control over supply decisioning and ensuring all media is run across brand safe environments and eliminating non-essential pass throughs in the supply chain. Costs can also be reduced as buyers streamline supply sources, campaign workflows and operational complexity while also having the ability to negotiate price and priority within publishers. Buyers are able to receive regular reports on supply-side fees and auction dynamics, strengthening cross-industry relationships and supporting our industry’s quest for supply chain transparency.

As collaboration becomes even more important in 2021 and beyond, curating a marketplace on a single platform can reduce the risk even further. With fewer partners you’re able to work together on market and regulatory changes, niche audience targets and specific campaign needs together.

What is curation?

Today, we are used to a two-party transaction with a buyer using a DSP to purchase inventory and a seller using an SSP to surface their inventory to the buy side. Curation moves us to a three-party transaction where we now have a curator that sits between the SSP and DSP and works alongside the publishers to decide what inventory is allowed into their marketplace and then packages and merchandises that inventory via a curated multi-seller private marketplace (PMP) to make it available to the buy side to trade in their DSP.

Creating your own curated marketplace does not have to be a huge undertaking – in fact, it involves just four key steps:

  • Identify what you want to get out of the curated marketplace. Is it fee and auction dynamic transparency? More control on your supply paths? Performance gains? Setting a clear objective and strategy for the curated marketplace will make the process clearer for all parties involved.
  • Establish who you want to partner with to build out the curated marketplace. Pick a technology partner that has the supply coverage, tools, expertise and service models to implement a successful curated marketplace.
  • Work with your technology partner to understand what supply to bring into your marketplace and how to work with the publishers to do so. A curated marketplace should bring buyers and publishers closer together, not act as a blocker.
  • Optimise your curated marketplace. These marketplaces shouldn’t be static and should constantly be optimised based on performance, market changes and pricing.

As consumers continue to access media content across numerous devices, their attention becomes increasingly difficult to capture and hold. To catch their audience wherever they are viewing content means marketers are having to reconsider their strategies for planning, buying and measuring advertisers. We have to introduce an option for those who want to buy advertising and access to consumers on all devices and formats in one place, and that option is curation.

By Michael Feeley

Sourced from The Drum

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