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By Deanna Ting

TikTok is attracting a small but growing group of publishers eager to master the short-form video platform and its young and growing audience.

While most are still in an experimentation phase when it comes to using TikTok, they’re learning what works and what doesn’t on an app that doesn’t yet have publisher-friendly resources like discovery tabs or the sharing of ad revenues. For now, few have dedicated resources to the platform, choosing instead to treat it as an experimental channel.

Vice, which just started using TikTok earlier this year, is finding its TikTok followers crave exclusive content. Next month, Vice is planning to launch a Munchies by Vice account on TikTok and Vice Chief Digital Officer Cory Haik said the account will feature exclusive content made specifically for TikTok by Vice’s own social innovation team, which produces content for a variety of platforms.

“We need to go in with a specific offering that feels native to what users of TikTok are producing themselves,”  said Haik. “We can’t do a derivative.”

Those daily short-form videos, she said, “will still feel like Munchies,” but will also “feel very TikTok. It will have a different voice.”

Vice is still figuring out exactly what kinds of videos to post on TikTok for Munchies, but some early ideas include celebrating food bloopers, using recipes many people know but often mess up on, but embracing those failures. Or developing viral skits that look more closely at trending food items or themes. One example is, if throwing cheese on walls is trending on TikTok, Munchies might create a video that looks at which cheeses stick and why.

“It sounds like a big investment but we’re just optimizing teams that already exist,” Haik said.

BuzzFeed, which also started using TikTok earlier this year with four different accounts, isn’t creating exclusive content for TikTok just yet, but said reception to its repurposed video content has been positive. One of BuzzFeed’s most popular posts is from Nifty, demonstrating a baking hack.

“One of our motivating factors to be on TikTok and create a Tasty account was that we were finding a lot of copycat Tasty accounts on TikTok,” Tabir Akhter, head of platform strategy at BuzzFeed said. “People want to see food content on TikTok. It’s not only videos from high school bathrooms. It’s more than that. It’s a huge and robust platform of lots of people with lots of different interests, and people are really responding to our huge viral food videos on Tasty.”

She said her team has been very strategic and thoughtful about how they adapt existing video content for TikTok so that “it doesn’t feel like an imposter. If feels very native.” BuzzFeed is also thinking about launching more original TikTok content next year.

Hearst Magazines, which has been using TikTok and its former iteration, Musical.ly, since May 2017, also repackages content from other platforms onto TikTok. It’s found certain types of content to be the most engaging: namely, anything featuring celebrities and “mesmerizing” content, said Sheel Shah, Hearst Magazines’ vp of strategic partnerships and consumer products. One of Seventeen’s most popular TikTok posts, he said, was one that showcased the art of bullet journaling.

Historically, publishers have been reticent to spend time and money on platforms where it’s not clear how they can generate revenues. Currently, there is no mechanism for creators or publishers to directly monetize on TikTok, such as with sharing ad revenue, but all three publishers are hopeful there will be one day.

The short-form nature of TikTok videos, however, makes it relatively cost-effective to produce new content as Vice intends to do, but it also forces creators to get creative, even when they’re adapting existing content.

“What makes TikTok unique is the hyper-speed at which content is created and consumed,” said Akhter. “We do enjoy the really short-form nature of the videos … it forces your creativity in the adaptation process.”

Shah, however, said he wonders if TikTok will eventually allow longer-form video content like Musical.ly did before, since he finds the 15-second video format somewhat limiting.

All three publishers said they view TikTok primarily as a long-term way to engage and grow their respective audiences, similar to how they did with Snapchat a few years before.

“For TikTok, right now it’s more about long-term audience development and one day, maybe, monetization,” Shah said. “We want to figure out what this audience is interested in and how we can extend this understanding onto other platforms where we do have ROI.”

The strategies for the two platforms, however, are different, although both TikTok and Snapchat appeal to younger user bases and feature short-form video content.

“Snapchat, for us, is very curated and magazine-like,” said Akhter. “But on TikTok, there’s a huge potential for binge behavior and to go into a rabbit hole of our content, and we’re eager to serve them with that.”

At Vice, Haik said they’ve gotten their Snapchat strategy “down to a science” and they are not aiming to do original content on that platform, or on Instagram in the same way they’re doing it on TikTok.

One thing all can agree on about TikTok, however, is that its user base skews young. A leaked ad pitch deck fromJune 2019 said the majority of TikTok users (69%) are from Generation Z (ages 16 to 24), while 25% are age 25 and older. Most users are also female (60%). In the U.S., TikTok has more than 30 million monthly active users who spend, on average, 46 minutes on the app, per user, per day. Globally, the number of monthly active users is 800 million, with 500 million based in China.

Snapchat, by comparison, has 210 million daily active users worldwide, and eMarketer estimates it reached 297.7 monthly active users this year.

“We still believe, more so than ever, there’s a huge audience on the platform,” Shah said. “It’s a great opportunity for us to engage and interact with that new generation of consumers. We want to make sure that we’re there. We can get feedback on what this audience likes and doesn’t like, which informs our broader content strategy.”

While all three publishers have participated in trending hashtags on TikTok, none we spoke to have purchased a hashtag challenge or branded lens.

Looking ahead, Vice’s Haik said she wonders if TikTok will enable creators to have direct-sell ads and she thinks it could also be a platform where Vice could place branded content. She, along with Shah and Akhter, also said they wonder if and how TikTok will eventually make it easier for users to discover creators, their media titles included.

By Deanna Ting

Sourced from DIGIDAY

By Kristina Monllos.

TikTok is looking to grow as media buyers say the app needs to expand its U.S. team to keep up with demand. The company is currently seeking candidates for at least 17 positions for its ads business: two brand strategists, two influencer campaign managers, an ad products specialist, an ad operations manager, a trust and safety policy manager, among others, in its U.S. headquarters of Los Angeles, as well as offices in New York, San Francisco and Mountain View, California, according to jobs listings on LinkedIn.

The Bytedance-owned short-form video app launched in the U.S. in 2018 but its popularity has skyrocketed in recent months, drawing more big-name advertisers like Ralph Lauren and Chipotle, as well as a number of beauty companies like Eos, Too Faced and Elf to the app.

The allure of TikTok for advertisers isn’t just the potential to be among the first major advertising wave on the app, which has captured the attention of younger audiences, but the ability to run campaigns with sound as it is native to the way users watch content on the app, according to media buyers.

Buyers say the company is in a growth phase and that TikTok’s ad business now resembles early Snap Ads with low CPMs, a buggy self-serve platform (for those who have access to it), few metrics and unproven sustainability. Buyers have other complaints, like wait times of up to 24 hours for campaigns to appear on the platform and a junior ads team in need of help, too. For advertisers expecting the maturity of an ad platform like Google, TikTok will be a letdown. But for advertisers looking for a new platform to experiment on while it’s still growing, even with the current hiccups, buyers are bullish.

“They need to scale up a bit to meet the demand on the platform,” said one media buyer who has run multiple TikTok campaigns for clients. “We saw the same thing with Snap and Snap Ads a few years ago.”

“They don’t have the ad tools built out or measurement tools to really help us figure this out and justify it to compare it to some of the more established digital platforms,” said Matthew Rednor, founder and CEO of Decoded Advertising. “That’s a big complaint and one of the biggest reasons that big advertisers and agencies are not yet on the platform, even though everyone is there.”

It’s standard for new platforms to have immature ads businesses early on and TikTok is no different, according to buyers who say that while ad reps are kind and easy to work with, they aren’t as seasoned as reps at Google or Facebook. At the same time, the company’s main headquarters are in China and some decisions are still run through that team making the time difference a pain. That can, in turn, lead to a slower campaign implementation with some campaigns taking at least 24-hours to be live on the app, according to the first buyer.

It’s unclear how large the current U.S. ad team is or how it is organized, as a spokesperson for TikTok declined to share that figure or share current user numbers; buyers weren’t certain of the size. In February, Digiday obtained a deck that said TikTok had more than 27 million users opening the app eight times a day. The company offers video ads, brand takeovers, brand lenses, “top view” video and its signature hashtag challenge.

The difficulty advertisers and agencies face with TikTok currently makes sense to Shann Biglione, evp of Americas and global strategy at platformGSK, who said that clients’ expectations for platforms ads teams are often something like Google’s, which is “the gold standard” of ads teams. Dealing with that comparison, “it’d be surprising if TikTok didn’t struggle,” said Biglione.

Biglione has worked with TikTok’s ad team in China but hasn’t yet worked with the team in the U.S. “When you have up and coming platforms, especially one that doesn’t have [its main] headquarters in the U.S. [it can be hard],” said Biglione. “Operationalizing in China versus the U.S. is a bit different. China is much more fast-paced. Decisions can happen very, very quickly in China versus the U.S.”

Multiple buyers compared TikTok’s current ads offering to early Snap Ads as costs are low — CPMs are generally around $1.50, according to a buyer — but the tools and measurement capabilities aren’t built out yet, making it hard to prove the value of being on the platform. The company’s self-serve ad platform is still in beta as well as its interest-based targeting, according to a spokesperson, who said that “everything we’re doing is still in beta,” that the company is “in an experimental phase” and that it is “still figuring out what works for the brand and the community.”

The self-serve ad platform is bare-bones at the moment, with capabilities that allow buyers to get ads on the platform but there’s nothing flashy, no advanced capabilities and that it’s “a little bit buggy,” said the first buyer. “To be fair, they did let us know in advance that that was the case. It had been ported over from the Chinese version. We’ve also been helping them and flagging bugs we run into.”

The lack of results to showcase could keep buyers away for the moment; currently, the company’s ads site doesn’t offer any case studies for prospective advertisers to check out. Metric Digital CEO Kevin Simonson said that the shop hasn’t yet worked with TikTok but likely will in the first quarter of next year. “[The] reason being is that the people I’ve seen who have tested it, paid ads not influencer, haven’t seen good results,” wrote Simonson in an email. “I have a feeling it’ll only work like Snap only works, cheap AOV in beauty for the youngins’.”  

Still, even with that comparison and the lack of clarity into what the platform delivers for brands, there’s lots of interest from advertisers and agencies and that will likely continue to grow, according to buyers.

“We know a ton of people are there, we know it’s a hot platform, so we should be experimenting and dabbling there versus waiting for them to have mature measurement systems because we know people are there, and this is the time to get on,” said Rednor. “To reject it because they don’t have a full team of reps yet or any of the things that the mature platforms do is kind of crazy at this point. You’re going to be somewhat left behind.”

 

By Kristina Monllos

Sourced from DIGIDAY