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By Sarah Cha

So you want to turn heads and grab attention with clever guerrilla marketing tactics?

Successful guerrilla marketing is all about unconventional tactics that deliver a significant impact.

Want to know the secret sauce?

Well, we’ve prepared a line up of genius guerrilla marketing tactics to turbocharge your growth.

So buckle up, and let’s dive right in!

What is Guerrilla Marketing?

At its core, guerrilla marketing is a concept born out of the need for low-cost, unconventional marketing strategies that yield maximum results.

The term was coined in the 1980s by Jay Conrad Levinson, who likened these unconventional, surprise marketing tactics to guerrilla warfare.

From the start, it’s been all about creating memorable experiences for the customer.

Instead of buying a billboard your potential customer might easily overlook, you can hire a street performer juggling with your product. See the difference?

With guerrilla marketing, the lines of traditional advertising are blurred, and suddenly, consumers are drawn into a real-life narrative.

Real-world examples have proven the efficacy of this approach. For instance, Red Bull, a brand synonymous with extreme sports, executed a guerrilla marketing stunt that people still talk about — they sponsored a skydiving mission from space!

YouTube video

Unconventional? Yes. Memorable? Absolutely! This is guerrilla marketing at its best.

But as with any marketing tactic, misconceptions exist.

Some think guerrilla marketing is only for big brands or that it’s too risky.

Here’s the truth: with a bit of creativity, any business can use guerrilla marketing, including you too!

But in order to start working on your own guerrilla marketing plan, there are a few principles you’ll need to know…

The Basic Principles of Guerrilla Marketing

marketing strategy objectives

Guerrilla marketing revolves around some basic principles that you’ll want to understand and master right off the bat.

Unforgettable Customer Experiences

The first principle of guerrilla marketing underscores the importance of crafting unique customer experiences, as opposed to just pushing products.

In the age of customer-centric marketing, experiences reign supreme.

Guerrilla marketing goes beyond traditional advertising to create memorable moments that resonate with customers on a personal level, stirring emotions and fostering strong connections.

Leveraging the Environment Creatively

The second principle is all about utilizing existing environments in innovative ways.

This involves identifying everyday settings that can be transformed into creative and unexpected marketing platforms.

The trick here is seeing the potential in ordinary places and turning them into extraordinary marketing arenas!

Time & Imagination over Budget

The third principle stresses that the cost of guerrilla marketing lies not in monetary investment, but in time and creativity.

Unlike traditional marketing that often involves substantial budgets, guerrilla marketing is about cleverly utilizing resources to produce impactful outcomes.

The heart of this principle lies in thinking outside the box, experimenting with new ideas, and investing time in developing creative strategies.

Total Commitment

Fourth, guerrilla marketing calls for complete commitment.

This means that once a strategy is decided upon, it should be followed through with utmost dedication.

Half-hearted attempts or inconsistency can dilute the impact of the campaign. So focus on staying the course, adjusting as necessary, but never wavering from the end goal.

Giving People Stories to Share

Lastly, guerrilla marketing revolves around giving people stories to share, rather than just products to use.

People love a good story and are more likely to share it with others. So, the aim is to create campaigns that give your audience a narrative to talk about.

It’s the most fun and natural way to amplify your brand’s reach and influence.

The Key Types of Guerrilla Marketing Every Marketer Should Know

All guerrilla marketing tactics are powered by one or more of the following principles…

Ambient Marketing

Ambient marketing exploits elements of the environment to communicate a message.

This tactic is all about drawing customers in with a subtle, yet compelling, surprise that makes them do a double-take.

Imagine walking into a park and seeing a bench shaped like a gigantic candy bar.

That’s ambient marketing for you — it seamlessly blends in with the environment, catching the attention of passers-by and making them think about the brand in a fun, memorable way.

Experiential Marketing

Another powerful type of guerrilla marketing is experiential marketing.

It revolves around immersing consumers in a hands-on, interactive experience that stirs their emotions and fosters deep connections with the brand.

This could range from an engaging pop-up event to a high-tech virtual reality game.

The goal here is not just to promote a product, but to create an unforgettable experience that leaves a lasting imprint on the consumer’s mind.

Stealth Marketing

Stealth marketing is another guerrilla marketing type that relies on covert methods to promote a product or brand.

This can involve techniques such as undercover marketing or buzz marketing where the consumers don’t even realize they’re being marketed to.

The purpose is to create a buzz around the product or brand without revealing the true intention of promotion. It’s like a magician’s trick, where the audience is so awed by the act that they don’t realize it’s a trick until the magician reveals it.

Alright, let’s take this a notch higher.

Armed with an understanding of the various guerrilla marketing tactics, let’s delve into some genius guerrilla marketing strategies that brands have executed.

6 Genius Guerrilla Marketing Examples That’ll Inspire Your Own

Successful guerrilla marketing often comes from the most surprising ideas. The surprise doesn’t always lie in the message but in how it’s delivered.

So, let’s take a look at the following real-life, highly successful, genius guerrilla marketing ideas…

1. Coca-Cola’s “Happiness Machine”

YouTube video

Coca Cola’s “Happiness Machine” campaign is a brilliant illustration of these principles in action.

Instead of being just another soda vending machine, the Happiness Machine doled out surprising gifts like flowers, pizzas, and even sunglasses, transforming an ordinary soda-buying experience into a memorable event.

By focusing on crafting a unique customer experience, creatively using an everyday environment, prioritizing imagination over big-budgets, committing fully to the idea, and giving people an incredible story to share, this campaign checked off every box in the guerrilla marketing playbook.

2. Bounty’s Giant Popsicle

In a brilliant demonstration of its product’s efficacy, Bounty created a massive, melting popsicle in the heart of a bustling city square.

This wasn’t just a popsicle, though; it was a creative testament to the strength and absorbency of their paper towels.

As the larger-than-life popsicle melted in the summer sun, Bounty’s team was on hand to clean up the mess, thereby showcasing the product in action in a fun, interactive way.

Now, this idea brings to the forefront the core benefit of Bounty’s paper towels — its superior absorbency.

The key takeaway from this is that your guerrilla marketing campaign should clearly communicate the main benefit of your product, albeit in a fun and interactive way.

The giant popsicle wasn’t just eye-catching; it also brought to life the product’s core proposition in a very memorable manner.

3. Deadpool’s Tinder Profile

When it came to promoting the movie Deadpool, the marketing team took a route less travelled.

They created a Tinder profile for the lovably irreverent character, Deadpool, bringing the comic book character to life on a platform where audiences least expected it.

This added a humorous and real-life touch to the marketing campaign, effectively blurring the lines between reality and fiction.

The success of this strategy hinged on knowing where their audience ‘lived’ online and infiltrating those spaces with something unexpected yet delightful.

Deadpool’s presence on a dating app not only made users chuckle but also created a word-of-mouth effect as users shared this find with their friends.

Here, the lesson is understanding your target audience’s habits and interests and leveraging that knowledge to create a memorable interaction with your brand.

4. Frontline’s Interactive Floor Ad

Frontline, a company that produces flea and tick prevention products for pets, turned a shopping mall’s floor into a giant, interactive advertisement.

From the upper floors of the mall, shoppers looked down to see themselves as ‘giant fleas’ on a dog’s body.

This marketing strategy was not only fun but also presented a clear image of the problem that Frontline’s product solves.

By turning everyday settings into interactive marketing arenas, Frontline successfully engaged their customers and created a memorable impression.

The takeaway here is to use the environment creatively, transforming ordinary locations into extraordinary experiences.

This can lead to a more interactive relationship with your audience, which in turn, can boost recall and foster a positive brand image.

5. Fiji Water’s #FijiGirl

YouTube video

Fiji Water brilliantly disrupted the 2019 Golden Globe Awards by positioning a model, now known as #FijiGirl, to photobomb celebrities on the red carpet while holding a tray of their water bottles.

The resulting photographs were nothing short of hilarious and unexpected, turning the model into a viral sensation and earning Fiji Water an enormous amount of buzz on social media.

This was a prime example of stealth marketing, where the brand subtly inserted itself into an event without explicitly promoting its product.

The beauty of this strategy is its subtlety and spontaneity, which can be replicated in different contexts.

For instance, a local café could create a similar buzz by having an engaging mascot photobomb community events, instantly making their brand more recognizable and memorable.

6. Greene King’s Candid Videos

YouTube video

Greene King, a British brewery, leveraged the power of authenticity with their guerrilla marketing strategy.

They filmed patrons’ genuine reactions to their food and drinks using hidden cameras, then incorporated these authentic reactions into their marketing campaigns.

By capturing and showcasing real experiences, Greene King built a strong bond of trust with potential customers.

These candid videos served as powerful testimonials, showing potential patrons that their food and drink quality was not just marketing hype but appreciated by real customers.

What’s critical in this approach is the authenticity of the reactions captured.

So, any business looking to replicate this must ensure they maintain honesty throughout.

Change the Game with Guerrilla Marketing

Marketing isn’t easy, but you’ve got spunk and determination to see it through.

And now you’ve got several brilliant guerrilla marketing principles and ideas in your arsenal. With these, you’re not just playing the game — you’re changing it.

So, what’s your guerrilla marketing tactic going to be? Will it be bold, subtle, cheeky, or emotional?

By Sarah Cha

Sarah Cha is an avid writer, reader, and lifelong learner who loves making magic behind-the-scenes at Smart Blogger. When she’s not wrangling words onto a screen or page, you can find her strumming a guitar, tickling a canvas, or playing fetch with her favourite four-footed friend!

Sourced from SmartBlogger

By Clothilde Goujard

Meta’s social media platforms will be barred from behavioural advertising in August.

Social media giants Facebook and Instagram will soon be temporarily banned in Norway from tracking users online to target them with advertising.

The Norwegian Data Protection Authority ordered U.S. technology firm Meta, the parent company of Facebook and Instagram, to stop showing users in Norway personalized ads based on their online activity and estimated locations. The ban kicks in from August, according to an order obtained exclusively by POLITICO and sent to Meta on July 14.

Meta’s advertising practice on Facebook and Instagram currently involves the “processing of very private and sensitive personal data through highly opaque and intrusive monitoring and profiling operations,” wrote Norway’s Datatilsynet agency.

The ban on so-called behavioural advertising will last three months, starting from August 4. Facebook and Instagram will be able to show people customized ads but only based on information given by users in the “about” section of their profiles.

Meta will face daily fines of 1 million Norwegian Krone (€89,500) if it doesn’t comply with the order.

The temporary ban could be lifted if Meta finds a way to legally process personal data and give users the rights to opt out of targeted advertising based on tracking, the order said.

The restriction comes after the Court of Justice of the European Union on July 4 ruled that Meta was unlawfully collecting people’s data to target them with ads without their explicit consent and based on the firm’s “legitimate interest.”

Meta is also currently under scrutiny from its lead privacy regulator, the Irish Data Protection Commission, over its advertising practices. The Dublin-based authority fined the social media company in January a total of €390 million for infringing Europeans’ privacy. It ordered Meta to find a new legal basis for its business model. The tech company has appealed the decision.

The Irish Data Protection Commission plans on making a decision on Meta’s legal basis for its targeted advertising operations “by no later than mid-August,” said the agency’s Deputy Commissioner and Spokesperson Graham Doyle.

The Irish regulator oversees Meta under the General Data Protection Regulation (GDPR) for the whole of Europe because the tech company has its regional headquarters there. Other European countries such as Norway are able to issue national decisions for a time limit of three months in a “case of urgency” under the GDPR.

“The persistent state of non-compliance following the [Irish] decisions demand[s] immediate action to protect the rights and freedoms of European data subjects,” wrote the Norwegian data agency in its order.

The Norwegian regulator is the first European privacy authority to severely restrict Meta’s data-driven business following the EU’s top court ruling. It said it also plans to request an urgent binding decision from the European Data Protection Board (EDPB) — the region’s network of privacy regulators — to decide on final measures.

The Irish Data Protection Commission said it has consulted with other European authorities and sent them a provisional assessment of Meta’s compliance with the GDPR for targeted advertising following the new court ruling. Authorities have until July 21 to make their submissions to the Irish DPC, Doyle said.

In a response, Matt Pollard, spokesperson for Meta, said: “The debate around legal bases has been ongoing for some time and businesses continue to face a lack of regulatory certainty in this area … We continue to constructively engage with the Irish DPC, our lead regulator in the EU, regarding our compliance with its decision. We will review the Norway DPA’s decision, and there is no immediate impact to our services.”

Feature Image Credit: Kenzo Tribouillard/AFP via Getty Images

By Clothilde Goujard

Sourced from Politico

By Cynthia Littleton

How do you make money in the emerging creator economy? Who better to answer this question than street-level entrepreneurs who were on duty working the show floor and environs on June 22 at Vidcon, fan convention for creators and influencers held annually in Anaheim, Calif.

If you’re going to hawk a product or service all day at a convention, you’d better master the 60-second pitch. The seven street-level entrepreneurs who spoke to Variety‘s for this week’s “Strictly Business” podcast offered insights into where the opportunity is and where the market is heading for creators and influencers who aim to ply their trade largely virtually via social, streaming and e-commerce platforms. The companies represented are involved in distribution, technology and visual effects, e-commerce, marketing and promotion and matchmaking between brands and influencers.

Here’s a sampling of observations:

From Annette Lapham, head of marketing for DeepMotion 3D animation firm, on the use of AI in content creation.

“We see it as a tool. People can use it as a tool. Even animators, we work directly with animators, and they use it as a tool to really cut out a lot of that hard work that can now focus on the elements of their craft that can involve like polishing and making things really refined. But as to where we’re going with generative AI, we’re about to announce a new product of ours, generative AI animation. And so we think about how easy it would be to do just input text alone, and create animation. That’s kind of the direction where we’re going,” she said.

From Nathn, growth marketing manager for MyShop, an e-commerce platform owned by China’s DHgate.

“This is what we call social commerce. And right now, the three main problems is like the link sharing is an organizational nightmare. The payments, usually every platform pays the same and it’s kind of hard. And also the art of choosing the next product you’re going to talk about, it’s usually a guess work. We want to help you. We have like AI technology that will analyse content from platforms in Asia, from Tik Tok, etc. And we give you recommended trends depending on your niche. So if you’re a makeup creator, we’ll give you some makeup tools that are viral in Asia or viral over regions of the world that you should maybe consider checking and making content about,” he said.

From Jeff Ruby, head of sales for StreamYard, a stream-hosting platform that makes it easier for creators to incorporate professional touches into their feeds.

“The likes of streamyard, some of these other platforms that allow, because we’re not we’re not competing with the YouTubes and the Twitch of the world. You’re using our platform, so it looks more professional when you’re producing your content on those platforms. Right. So I think it’s a differentiator, right? I could be in my basement with a phone or I could be having very high quality video with my branding, call to actions, brand deals, things like that,” he said.”

From Mike Diaz, long-time staffer at the Mogul Moves merchandise company run by prominent YouTuber Lugwig Ahgren.

“We were thinking about the idea of adding on more clients and what that looked like. And I think we ultimately decided that the scale-up to have a company that’s profitable and that is just making merch for other people is only really profitable in a meaningful way at a very high number, which is what we didn’t want to do. So this is more of like, we make more boutique-esque like cut-and-sew items for a small number of creators now. So that’s what we do.”

By Cynthia Littleton

Sourced from Variety

By Luke Hurst

 has led to an increase in websites producing low-quality or fake content – and major brands’ advertising budgets may be funding them.

The Internet is awash with not only low-quality content, but content that is misleading, misinformation, or completely false.

The availability of generative artificial intelligence (AI) tools such as OpenAI’s ChatGPT and Google’s Bard, meanwhile, has meant AI-generated news and information has added to this tidal wave of content over the past year.

A new analysis from NewsGuard, a company that gives trust ratings to online news outlets, has found the proliferation of this poor quality, AI-generated content is being supported financially thanks to the advertising budgets of major global brands, including tech giants and banks.

The adverts appear to be generated programmatically, so the brands aren’t necessarily choosing to advertise on the websites that NewsGuard dubs “unreliable AI-generated news and information websites (UAINs)”.

According to NewsGuard, most of the ads are placed by Google, and they fail to protect the companies’ brand safety – as many legitimate companies don’t want to be seen to be advertising on sites that host fake news, misinformation, or just low-quality content.

NewsGuard, which says it provides “transparent tools to counter misinformation on behalf of readers, brands, and democracies,” defines UAINs as websites that operate with little or no human oversight, and publish articles that are written largely or entirely by bots.

Their analysts have added 217 sites to its UAIN site tracker, many of which appear to be entirely financed by programmatic advertising.

Incentivised to publish low-quality content

Because the websites can make money from programmatic advertising, they are incentivised to publish often. One UAIN the company identified – world-today-news.com – published around 8,600 articles in the week of June 9 to June 15 this year. That’s an average of around 1,200 articles a day.

The New York Times, by comparison, publishes around 150 articles a day, with a large staff headcount.

NewsGuard hasn’t named the big brands that are advertising on these low-quality websites, as they do not expect the brands to know their ads are ending up on those sites.

They did say the brands include six major banks and financial-services firms, four luxury department stores, three leading brands in sports apparel, three appliance manufacturers, two of the world’s biggest consumer technology companies, two global e-commerce companies, two US broadband providers, three streaming services, a Silicon Valley digital platform, and a major European supermarket chain.

Many brands and advertising agencies have “exclusion lists” that stop their ads from being shown on unwelcome websites, but according to NewsGuard, these lists aren’t always kept up to date.

In its report, the company behind the Internet trust tool says it contacted Google multiple times asking for comment about its monetisation of the UIAN sites.

Google asked for more context over email, and upon receiving the additional content as of June 25, Google has not replied again.

Google’s ad policies are supposed to prohibit sites from placing Google-served ads on pages that include “spammy automatically-generated content,” which can be AI-generated content that doesn’t produce anything original or of “sufficient value”.

A previous report from NewsGuard this year highlighted how AI chatbots were being used to publish a new wave of fake news and misinformation online.

In their latest research, conducted over May and June this year, analysts found 393 programmatic ads from 141 major brands that appeared on 55 of the 217 UAIN sites.

The analysts were browsing the sites from the US, Germany, France, and Italy.

All of the ads identified appeared on pages that had error messages generated by AI chatbots, which say things such as: “Sorry, as an AI language model, I am not able to access external links or websites on my own”.

More than 90 per cent of these ads were served by Google Ads, a platform that brings in billions in revenue for Google each year.

By Luke Hurst

Sourced from euronews.next

By Matthew Zucca

Waze hit with a round of layoffs amid Google’s consolidation efforts

The technology industry is seeing a significant trend of job cuts recently. Both large and small tech companies are resorting to layoffs to adapt to evolving market conditions and enhance efficiency. Likewise, in a significant restructuring move, Google has announced that it will lay off a number of employees from its Waze mapping service. The action is a part of a shift to align Waze’s ad monetization with the current Google Maps ad model by integrating it with Google’s Global Business Organization (GBO).

The technology industry is seeing a significant trend of job cuts recently. Both large and small tech companies are resorting to layoffs to adapt to evolving market conditions and enhance efficiency. Likewise, in a significant restructuring move, Google has announced that it will lay off a number of employees from its Waze mapping service. The action is a part of a shift to align Waze’s ad monetization with the current Google Maps ad model by integrating it with Google’s Global Business Organization (GBO).

As CNBC reports, this recent round of layoffs at Waze is the company’s second in this year (via 9to5Google). Positions associated with Waze’s advertising operations, including in sales, marketing, operations, and analytics, are the major targets of the decision to remove employment. However, the specific amount of job losses is still unknown.

Chris Phillips, the head of Google’s mapping division Geo, described the change in Waze’s strategy in an internal email that CNBC was able to access. The shift involves gradually phasing out the present Waze Ads product and replacing it with a system powered by Google Ads in order to “build a more scalable and optimized Waze Ads product.”

Despite the workforce cut, Google reaffirmed its commitment to the Waze platform and app, specifically calling out its “thriving community of volunteers and users” in a statement about the layoffs.

Nonetheless, the ongoing integration of Waze into Google’s Geo division that began in late 2022 has brought substantial changes, including Neha Parikh’s resignation as CEO. After a year of sluggish revenue growth for Alphabet, stakeholders view the restructuring as a proactive step towards increased efficiency. Users, however, will see parallels with Google’s integration of Nest into its main hardware division, a move that has been criticized as having taken away Nest’s unique identity.

Waze is well recognized for its crowdsourcing technique, which enables the program to determine the shortest driving routes using real-time traffic data from over 140 million active users. Since Google acquired it in 2013, it has continued to operate as a distinct legal entity under Google’s management, but that appears to be changing after these recent developments.

Google intends to provide further information about this transition on July 11 during the upcoming Waze Town Hall meeting.

By Matthew Zucca

Sourced from Android Police

 

 

By Sarah Cha

Navigating the world of direct marketing can feel like deciphering a complex puzzle, especially if you’re just getting your feet wet.

But don’t fret, you’re in the right place! We’re about to decode the mystique of direct marketing and hand you the keys to its mastery.

In this guide, we will demystify the concept, distinguish it from indirect marketing, delve into its numerous benefits, and bring it to life with real-world examples.

Whether you’re a seasoned marketer or a novice entering the business world, we’ve got you covered.

What is Direct Marketing?

Imagine if conversations between businesses and their customers were like intimate chats at a coffee shop.

Direct marketing allows for this kind of personal connection, ensuring an atmosphere that feels less like a bustling market square and more like a cozy tête-à-tête.

This marketing approach empowers businesses to sidestep middlemen advertising media and directly address their customers (usually through mail, email, social media, and/or texting campaigns), fine-tuning their communication to their audience’s specific desires and requirements.

Characteristics That Set Direct Marketing Apart

In a world filled with a variety of marketing approaches, what makes direct marketing stand out?

Personalization

In direct marketing, businesses don’t merely shout out into the void, hoping someone hears them.

Instead, they engage personally with the customer, crafting messages tailored to individual needs, wants, and preferences.

For instance, consider how Netflix recommends shows based on your viewing history, making you feel seen and understood. It’s like having a friend who knows your taste so well, they always suggest the perfect movie for your Saturday night in.

Or think of a bookstore that recommends books based on your previous purchases. It’s like a friend who knows your reading habits well and makes suggestions you’ll likely enjoy.

Similarly, it allows businesses to understand their customers’ preferences, enabling them to provide value and build lasting relationships.

That’s the power of a customer-centric approach in direct marketing. It uses insights derived from customers’ data, their habits, preferences, and behaviour, to tailor marketing messages that hit the bull’s eye.

This not only increases customer satisfaction but also loyalty, paving the way for long-term business success.

Measurability

One of the most appealing aspects of direct marketing is that it’s quantifiable.

Imagine running a marathon without knowing your time or pace — sounds frustrating, right?

It avoids this by allowing businesses to measure their success rates, making campaign adjustments easier and more effective.

When you send out an email campaign, for example, you can track open rates, click-through rates, and conversion rates, giving you clear insights into your campaign’s performance.

Cost-effectiveness

Every dollar counts in business, and direct marketing is like having a laser-guided system for your funds.

By targeting only those most likely to be interested in your product or service, you avoid wasting resources on unlikely prospects.

For instance, a pet store owner might use direct mail to target pet owners within a specific zip code, ensuring that their message reaches the right audience and increasing the likelihood of conversions.

Direct Marketing vs. Indirect Marketing

Direct marketing is all about precision and customization. Picture a high-end boutique that knows your clothing preference and reaches out to you with a curated selection when new stock arrives.

The personal touch enhances customer satisfaction and fosters customer loyalty.

However, just as a sudden call from a distant relative can feel intrusive, so can poorly managed direct marketing.

Businesses must strike a balance, personalizing their approach without crossing the line into unwanted territory.

On the flip side, indirect marketing operates on a broader scale.

Imagine a billboard along a highway; it speaks to anyone and everyone who passes by. It’s less targeted, but it has the advantage of reaching a more extensive audience, increasing brand visibility and awareness.

Yet, this approach often lacks personalization.

It’s like receiving a mass-produced holiday greeting card — it might be nice, but it doesn’t quite have the warmth of a handwritten note.

4 Successful Examples of Direct Marketing That’ll Inspire Your Own

Ever wonder how big brands pull off successful direct marketing campaigns?

Let’s pull back the curtain and see how some famous companies have used direct marketing to connect with their customers and amplify their business growth.

Example 1: Glossier’s Customer-Centric Approach

Glossier’s entire marketing strategy is built around direct communication with their customers.

From developing products based on customer feedback to their effective use of social media for engagement, Glossier embodies the principles of direct marketing.

The brand has built a loyal customer base by making every customer feel like a part of the product creation process.

Example 2: Spotify’s Year Wrapped

The Spotify “Year Wrapped” campaign is a brilliant example of digital direct marketing.

At the end of each year, Spotify sends users a personalized review of their listening habits, favourite artists, and genres.

This personalized insight not only delights the users but also encourages them to share their wrap-up on social media, fostering a sense of community among Spotify listeners.

Example 3: Amazon’s Personalized Recommendations

Amazon has harnessed the power of direct marketing through its personalized recommendations.

Based on users’ previous purchases and browsing history, Amazon suggests products that they might be interested in.

This direct, tailored approach not only improves the shopping experience but also boosts sales and customer loyalty.

Example 4: Domino’s Pizza Tracker

Domino’s Pizza Tracker takes direct marketing to another level.

The interactive platform keeps customers engaged from the moment they place their order until it arrives at their doorstep.

This real-time update, combined with personalized emails and SMS messages, makes customers feel involved in the process, creating a deeper connection with the brand.

Key Takeaways From the Best in the Business

Looking closely at these examples, we can see the profound impact direct marketing can have on business growth and customer engagement.

Each of these campaigns leverages the core principle — connecting with customers on a personal level.

Drawing lessons from these success stories, it’s clear that the key to a powerful direct marketing campaign lies in understanding your customers and providing them with personalized, engaging content.

Whether it’s through personalized recommendations, interactive experiences, or making customers feel part of the process, successful direct marketing can make your customers feel valued and special, driving loyalty, growth, and success in your business.

Remember, it’s about more than just selling a product or service — it’s about building meaningful connections with your customers.

Top Tips for Direct Marketing Mastery

Just like learning to play an instrument or mastering a sport, becoming a whiz at direct marketing requires understanding the rules of the game, practicing the right techniques, and constantly refining your approach.

But don’t fret; we’re here to guide you on this journey.

Let’s delve into some practical tips…

  • Know Your Audience: In the realm of direct marketing, knowledge is power. The more you understand about your audience — their needs, preferences, and behaviours — the more effective your campaigns will be. So, don your detective hat and dig deep into your customer data.
  • Personalization is Key: No one likes to feel like just another number. Make your customers feel special by tailoring your messages to their individual needs and preferences. Remember the magic of Amazon’s personalized recommendations or Spotify’s Year Wrapped campaign? That’s the power of personalization!
  • Test and Refine: Direct marketing isn’t a ‘one-and-done’ deal. It’s an ongoing process of testing, learning, and refining. Consider every campaign a learning opportunity. Keep track of what works and what doesn’t, and continuously tweak your approach for better results.
  • Keep It Simple and Clear: When it comes to marketing messages, clarity trumps cleverness. Your message should be clear, concise, and easy to understand. Stay away from jargon or complicated language. Remember, your aim is to communicate, not to confuse.
  • Strong Call to Action (CTA): A direct marketing message without a strong CTA is like a ship without a rudder. Ensure your CTA is clear, compelling, and guides the customer towards the action you want them to take.
  • Measure Your Success: One of the beauties of direct marketing is its measurability. Make sure you’re keeping track of key metrics like response rate, conversion rate, and ROI to gauge the effectiveness of your campaigns. This way, you’ll know if you’re hitting the bullseye or need to adjust your aim.
  • Embrace Technology: The world of direct marketing is constantly evolving, with new technologies offering innovative ways to connect with customers. From email marketing tools to CRM software, leveraging the right technology can give your efforts a major boost.

Armed with these tips, you’re well on your way to becoming a master of direct marketing.

Remember, the essence of direct marketing is creating genuine, personal connections with your customers. It’s about listening, understanding, and responding in a way that makes your customers feel seen, heard, and valued.

Harnessing the Power of Direct Marketing

We get it. Direct marketing might seem like a beast you’re unsure how to tame.

But remember, every climb begins with a simple step.

This article offered you a backpack filled with knowledge, strategies, and examples to start your ascent.

So, tie those metaphorical hiking boots and make your move.

The view from the top – that successful direct marketing campaign — is worth the journey!

By Sarah Cha

Sarah Cha is an avid writer, reader, and lifelong learner who loves making magic behind-the-scenes at Smart Blogger. When she’s not wrangling words onto a screen or page, you can find her strumming a guitar, tickling a canvas, or playing fetch with her favourite four-footed friend!

Sourced from SmartBlogger

The last big strikes reshaped the movie business and fuelled the rise of reality TV. The latest walkout likely will help turn established actors into TikTok stars — and vice versa.

The historic double strike that is paralyzing Hollywood could supercharge the creator economy, the wildly popular market of online influencers and video makers who increasingly rival industry titans for money, attention and cultural power.

The fast-growing cast of amateur and professional creators — chefs, comedians, models, musicians and many others — already attracts tens of millions of fans on platforms like YouTube and TikTok without the resources or support of more established mass media.

Now, as American film and TV production grinds to a halt, possibly for months, they stand at the centre of a major shift that could change entertainment and further blur the lines between traditional and digital fame.

Studios and producers are scrambling to recruit creators to help fill a content void, stoking tensions over scab work and changing styles of storytelling. But striking actors and writers are increasingly less reliant on Hollywood, too, experimenting with new ideas on Instagram, YouTube, TikTok and Twitch in ways that could net them lasting followings — if not steady pay checks — that go beyond traditional industry success.

The last Hollywood strike radically reshaped the media landscape by fuelling the rise of unscripted content, like documentary series and reality TV shows, that were cheaper to make and easier to mass-produce, such as “Cops” in the late ’80s and “The Celebrity Apprentice” in 2008.

“The Celebrity Apprentice” in 2005. (Courtesy of NBC-TV/Kobal/Shutterstock)

The ongoing walkout of tens of thousands of actors and writers, Hollywood’s first double strike in 63 years, could have similarly sweeping ripple effects, by potentially eroding Hollywood’s institutional advantages and elevating a new generation of stars.

Creators once saw online virality largely as a way to break into established TV or movie gigs. But some now make so much money selling sponsored content, merchandise or monthly subscriptions that traditional entertainment, with its uncertain paychecks and relevance, can seem like less of a draw.


The Creator Economy, text adorned with stars
(The Washington Post)

An upcoming series from The Washington Post examining the industry of online influence and its impact on American culture, media and power.


Hollywood’s business model has rarely looked so precarious, with box office sales, streamer subscriptions and advertising revenue all trending down. Striking actors and writers have also been enraged over industry practices, from high executive salaries and low residual payments to artificial intelligence techniques they worry could erase their jobs.

The changing entertainment scene

The online creator industry, on the other hand, is exploding. Goldman Sachs Research analysts said in April that the market would likely double in size over the next five years, from $250 billion today, thanks to increased spending from advertisers, viewers and tech platforms eager to capitalize on creators’ virality.

Streaming services now beat out cable and broadcast TV for U.S. viewership and account for more than 37 percent of all TV use nationwide, data from market researcher Nielsen show. But the biggest streamer last month wasn’t Netflix or Hulu, the data found; it was YouTube. More than 75 percent of American teenagers told Pew Research Center last year they watch the Google-owned video app every day.

Beyond Americans’ media consumption, YouTube and other platforms have lowered the barrier of entry for people wanting to make content themselves, from TikTok’s free video-editing tools to Twitch’s frenetic live streams. That creative competition has led to viral hits and marketing deals, turning what was once an online hobby into, for the lucky few, a million-dollar revenue stream.

Studios and streamers will likely try to fill out their release calendars with new deals for influencers’ content if the stoppage stretches out for months, said David Craig, a University of Southern California professor who researches creators and once worked as a film and TV producer.

Writers, actors and supporters march in front of Paramount Studios as part of the strike in New York. (Yana Paskova for The Washington Post)

Though some still see creators as “basically brand ambassadors for advertising … they’re in fact a much more broad and complex class of cultural producers that preoccupies vast swaths of people’s attention,” he said. Hollywood is still the king of long-form, premium storytelling, he said, but “if that goes away for the next year, there’s less incentive for people to stay on to see old libraries of content,” and the industry “may start to realize that the creators are the only ones left to do business with.”

The worry that creators could spy an opportunity to break into Hollywood’s turf has led some writers and actors to post warnings against undermining the strike on TikTok, where armies of fans have started chastising creators they believe are considering “scabbing” jobs. Franchesca Ramsey, a writer and actress who first gained popularity with her YouTube videos, said in a TikTok video earlier this month that any new deals with studios would be regarded as a betrayal.

“If you are a content creator or influencer with any aspirations to become an actor or a writer in the future, now is not the time to take a job because the rest of us are on strike,” she said. Doing so is “considered scabbing, and it will hurt your career.”

But many in the industry expect the strike will further nudge traditional entertainers into becoming creators themselves, allowing them to use social media to pursue and help fund independent projects, secure greater ownership of the product and profits, and show sides of their personality and creativity they hope will secure them audiences that outlast any one production.

Since the strikes began, Paul Scheer, an actor, writer and director known for his TV roles on “The League” and “Veep,” has invested more time into “FriendZone,” a Twitch channel where he and comedians like Rob Huebel tell jokes and perform skits for a sprawling digital audience.

When Scheer launched his first Twitch channel in 2020, after the pandemic froze Hollywood, it proved so successful that he and Huebel hosted a two-episode comedy game show there called “Celebrity Yard Sale” that won a sponsorship deal from Hyundai and became a genuine hit.

“We had over a million people watch each day for two hours. That was better than a lot of television,” he said in an interview. “I love that just because we’re in a moment where our industry is on pause, it doesn’t mean that we have to be on pause. We can make our own stuff.”

Several actors said they expect their social media accounts could become a lifeline now that traditional work has dried up. Brian Morabito, an actor in New York who has amassed over 600,000 TikTok followers with his comedy videos, said he plans to double down on merchandise sales and increase his output on TikTok and Instagram Reels during the strike.

Others are re-evaluating which business offers the best rewards. Sarah Pribis, a working actor for more than 15 years in New York who has built a dedicated audience on TikTok, said that while she still receives paid acting gigs, the money she makes as a creator has consistently beaten her acting income for the last six months.

“I’m seeing actors right now take to the internet, when they normally don’t make content, and it’s really powerful stuff,” she said. “Hopefully they find: ‘Oh hey, I have a voice here, maybe I can turn this into something that monetizes for me.’”

Adam Rose, a TikTok star with more than 4 million followers who’s been a member of the actors’ guild since he was 9, said he and other creators have already turned down gigs promoting TV shows and movies during the strike and found the change of pace refreshing. “I’m able to devote more time to online videos,” he said, “because I’m not on set and I’m not working on-site for auditions and self tapes.”

Other creators have called on their followers to see the unions as their allies. Reece Feldman, a TikTok creator who makes videos about TV and movies, said in a video Monday that his 2 million followers should show solidarity for the Writers Guild of America, which he one day hopes to join. “We have so much more in common with the 170,000 plus people currently striking than we do with any of the studio execs who are just hoarding millions,” he said.

TikTok and YouTube as alternatives

A decade ago, Hollywood regarded the online creator world as a sideshow, and after a disastrous attempt in the early 2010s to jam digital talent into typical acting and hosting roles, the two industries increasingly developed parallel spheres of influence, with their own stars and styles.

Pandemic-era changes to entertainment habits and creators’ growing influence, however, have led big Hollywood players to increasingly embrace the power of TikTok and YouTube. Many studios now build buzz for their movies and shows with creator partnerships and companion podcasts, like those HBO sponsored for “Succession” and “Game of Thrones.”

In 2021, a year after Netflix told shareholders in a letter that TikTok’s “astounding” growth showed “the fluidity of internet entertainment,” the company launched a short-lived, TikTok-like video feature called “Fast Laughs” and signed a multimillion-dollar deal with one of its biggest creators, Addison Rae. And last year, to drive online buzz, Scott Seiss, a TikToker who went viral for his sendups of an angry Ikea employee, showed up in a trailer for the Universal Pictures horror-comedy “Cocaine Bear.”

In an acknowledgment of the blurring lines between Hollywood and the web, the Screen Actors Guild-American Federation of Television and Radio Artists, known as SAG-AFTRA, allowed creators to join in 2021 through what was called the “influencer agreement.”

The union recently told its creators that they should reject any work promoting “struck” companies or content and report any new brand-sponsorship deals via an online form. Any nonunion influencers who worked for one of the targeted companies during the strike, it added, would not be admitted as members later on.

It’s unclear how many influencers have joined the union, which is negotiating with a studio trade group, the Alliance of Motion Picture and Television Producers, and not the online platforms where the creators make most of their cash. (The AMPTP represents more than 350 companies, including Amazon, whose founder, Jeff Bezos, owns The Washington Post and whose interim CEO, Patty Stonesifer, is a member of the Amazon board.)

But Duncan Crabtree-Ireland, SAG-AFTRA’s national executive director and chief negotiator, said the guild is working to use the strike to recruit more creators into its ranks for both this walkout and what he expects will be coming labour disputes with the giants of technology, including companies like Apple and Amazon, which have interests in both traditional entertainment and the creator economy.

Sidney Raskind, a creator known as “Sidneyraz” with 4 million TikTok followers, told influencers in a video on Tuesday that his union membership had helped him get health insurance and a pension plan and encouraged them to consider joining, even if they never wanted to be a traditional actor, because it would help “legitimize this profession in a way that you never thought possible.”

“We’re producers, we’re actors, we’re editors, we’re everything,” he said in an interview. “This is a great opportunity for internet influencers to actually be a part of something that’s bigger and better.”

Josh Cohen, the co-founder of Tubefilter, a media company focused on the creator economy, said the “us vs. them” mentality pitting Hollywood against digital creators has become less adversarial over the years, with both sides collaborating across different platforms in hopes of building audiences and cachet.

Liz Hannah, a prominent screenwriter and film producer, said many in the industry see Hollywood and the creator economy as not mutually exclusive. “One influences the other, and both are serving different purposes,” she said. “I don’t go on TikTok to watch ‘The Bear,’ but I do go on TikTok to watch people talk about ‘The Bear.’”

Creators generally offer a very different product from Hollywood, reliant less on highly produced stories than on colorful or inventive slices of life. But the content is nevertheless quite popular because it’s quick, free and easily available. It’s especially captivating for the young audiences the media has long fought to capture: The parental-control app Qustodio, which tracks user screen time, said in a report that children last year averaged nearly two hours a day on TikTok, plus another hour on YouTube.

Unlike major studio productions, most creators work by themselves or in small teams, and their funding generally comes in small instalments from ad deals, viewers or the platforms themselves. Many operate like independent media companies, planning and making content, tracking audience metrics and negotiating brand deals in hopes of competing in a crowded market.

Creators can make a fraction of what similar performers might earn on studio work, and many of them cannot afford to make content full time. Despite efforts in recent years to unionize, creators are generally treated as freelance contractors by tech companies, not entitled to benefits or health care.

Many creators burn out from the stress and demands of constant production. The relatively few very successful creators earn their money through paid partnerships with clothing lines, energy drinks and other companies, or through subscription platforms like Patreon and OnlyFans.

Strikes at this scale often leave a lasting impact on the industry. The last dual actors and writers walkout in 1960, when the industry’s biggest disrupter was TV, led to a deal negotiated by SAG president Ronald Reagan granting actors payments known as residuals when their movies were licensed for the small screen.

A portrait of former president Ronald Reagan, who was also a former president of SAG-AFTRA, hangs in the guild’s headquarters in Los Angeles. (Mario Tama/Getty Images)

The most recent big Hollywood strike, in 2008, poured rocket fuel into the once-niche genre of reality TV — and, in some ways, the creator economy itself. By swapping professional actors for real people, those productions helped lay the groundwork for influencers by showing how even those outside the realm of mainstream celebrity could still capture audiences and command fame.

Reality shows will, again, likely benefit from the strike: SAG-AFTRA has said crew members on those productions can keep working because they are governed by a separate contract, known as the Network Television Code, that covers talk shows, game shows, soap operas and other non-primetime TV.

But the strikes are in their early days, and it’s unclear how consumer viewing patterns will shift because today’s streaming-media landscape is quite different from the linear model that once dominated American screens.

The strikes also won’t zero out new content. Streamers have produced so many new movies and TV shows that have yet to be released, and they can re-market and reintroduce older titles to help fill the void. Productions filmed overseas, like Netflix’s hit “Squid Game” and HBO’s “House of the Dragon,” also won’t be stopped by the U.S.-based strike.

An exceptionally long strike, or boredom with the status quo, could further nudge viewers onto their phones. But Jonathan Handel, an entertainment and technology lawyer who has represented the actors’ guild, said he suspects concerns about the death of old-school TV and film are greatly exaggerated.

He thinks the creator economy, like the industry for video games, another dominant entertainment medium, won’t supplant Hollywood, but instead will fuel a new era of crossover successes, like the hit game “The Last of Us” that became a hit HBO show.

Crabtree-Ireland, SAG-AFTRA’s chief negotiator, said the guild sees the Hollywood and creator communities as not so different, and he expects the gap will only narrow.

“The talent and skill that’s required to be successful as a content creator is greater than ever,” he said in an interview. “Whether people are consuming content in more traditional forms or in newer formats, the key is that unique element of human creativity. Each [creative] is doing something special, whether it’s distributed by YouTube, TikTok, Reels or in a movie.”

Hollywood strikes and shutdown

What’s happening: Actors in the SAG-AFTRA union announced a decision to strike after negotiations over a new contract failed. They will join Hollywood writers, who have been on strike since early May. Here’s what we know and are trying to find out.

Why are Hollywood actors and writers on strike? The Screen Actors Guild and the Writers Guild of America say their demands are meant to protect their members as the entertainment industry is in an era of rapid change. The SAG strike could last for months, here are the rules about what actors can and can’t do.

What has the writers’ strike halted? With writers and actors both going on strike, the film industry will likely grind to a halt, alongside delays to movies and TV shows, though some are exempt. Here’s what to know about the strikes’ impacts on Hollywood. This is only the second time in history a joint strike has happened, with the last occurrence in 1960 when Ronald Reagan led SAG.

Feature Image Credit: Sean Scheidt for The Washington Post

By and Taylor Lorenz

Sourced from The Washington Post

By Jodie Cook

2023 is a great year for the personal brand. Influential CEOs are securing investment, winning customers and grabbing the attention of the media. Thousands of dollars are flowing towards popular YouTubers, LinkedIn profiles and Twitter personalities. If your name isn’t well known by now, you might feel like you’re at the bottom of a steep hill. But that can change in an instant.

You might not need to jump on a call with a personal branding specialist. You may be able to utilize ChatGPT to get the answers you need. With these 7 clever prompts, you can get clear on your mission, vision and values and be ready to get famous for the sake of your business.

Use ChatGPT to develop your personal brand: 7 powerful prompts

1. Define your personal brand

Use this prompt to set the scene and uncover your unique value proposition. This is where you describe who you are and what you do, in as much waffly detail as you like. ChatGPT doesn’t care how coherent you are, it will take your words and make them make sense. It will wade through the details to find a catchy premise that you’re proud to get behind.

Here’s the prompt: “I describe myself as a [your professional role] and I help [specific target audience] achieve [main outcomes you help your audience achieve.] What are the key elements that define my personal brand and make me unique?”

2. Craft your brand story

Stories sell. A well-written story, with a catchy beginning, intriguing middle and exciting end will ensure you’re memorable for all the right reasons. Engage and connect with your audience by sharing your story in a way that compels them to work with you. As you’re defining your personal brand, get clear on the story that surrounds your message.

Fill in the gaps and type this prompt into the same chat: “Throughout my business journey I have faced these challenges [summarize any challenges you have overcome.] Given this information, what is the compelling story behind my personal brand? How can I craft a brand narrative that engages and resonates with my target audience?”

3. Establish your online presence

Not every platform will be right for you, and you shouldn’t waste your energy going in multiple directions. Choose one place and double down. Whether it’s TwitterLinkedIn or Threads, do it really well, and think about the others when you’ve nailed the first. Use this prompt in ChatGPT to help choose the right platform, prioritizing based on your audience and business goals. While you may not agree, it’s worth hearing the advice.

Here’s the prompt to retrieve this information: “Which online platforms are most relevant to my personal brand and target audience? Recommend in order of where my target audience are most likely to be. How can I establish a strong online presence on these platforms?”

4. Curate engaging content

Now you know your value proposition, your compelling story and where you should show up, prompt ChatGPT for the type of content you should share. Provide value and showcase your expertise, networking online with the types of people who will become your client or introduce you to their audience. Use what you have so far to expand the plan, and get ideas for engaging content that will work for you.

Use this prompt to start generating suggestions: “What valuable content can I curate and share with my audience to establish myself as an expert in my field? How can I consistently provide value and showcase my expertise?”

5. Engage with your audience

It’s not enough to share on a social network. To build your personal brand, you have to engage. You have to foster meaningful connections by talking to new people every day. You have to keep in touch with the people you meet. You wouldn’t arrive at a party, do a quick scan of the room then swiftly depart, and this is no different. Get ideas of how to engage to never be lost for words, and action them daily to watch your metrics increase.

While you’ll have your own ideas of how this should be done, add this prompt and see what comes up: “Using [the main social media platform you’ll focus on], how can I actively engage with my audience to foster meaningful connections? What specific strategies can I use to encourage interaction and conversation? Create an action plan of 3 things I should do every day.”

6. Leverage visual branding

The stage is set and you know how to perform. Now it’s time for your costume. Use ChatGPT to create a cohesive and memorable image of you as a professional, that represents your brand in its best possible light. Scruffy profile pictures, wonky headers and a colour scheme that doesn’t fit are not part of the plan. Use this prompt to be guided through your visual brand, based on who you’ve told ChatGPT you are so far.

“How can I develop a visual brand identity that aligns with my personal brand? What elements and design choices can I use to create a cohesive and memorable image?” Use the resulting recommendation to brief a designer or AI graphic design tool accordingly.

7. Monitor and enhance your brand

To break records, you have to make records. Make a note of where you are today and write it down. Number of followers or connections, monthly hits, average engagement per post. Keep the information somewhere safe to benchmark your progress. Your personal brand should continuously evolve and adapt. Over time, you’ll hit upon new topics. You’ll go down rabbit holes. You’ll learn more about what your audience wants and you’ll head in the direction of your interest and passion.

For ideas of how to improve, ask ChatGPT: “How can I monitor and assess the perception of my personal brand online? What steps can I take to enhance and adapt my brand as needed?”

Prompt ChatGPT to be your personal brand consultant

Get set up for success with your personal brand by training ChatGPT to be your personal brand consultant. These seven prompts might be exactly what you need to start the creativity flowing and get some ideas. Think of ChatGPT as less of a coach and more of an interactive journal. You know yourself, your vibe, and how you should show up. You have nudges in the right direction with some options for testing. All that’s left is to get on and do.

Feature Image Credit: GETTY

By Jodie Cook

Follow me on Twitter or LinkedIn. Check out my website or some of my other work here.

Founder of Coachvox.ai – we make AI coaches. Forbes 30 under 30 class of 2017. Post-exit entrepreneur and author of Ten Year Career. Competitive powerlifter and digital nomad.

Sourced from Forbes

Hundreds of sites serving up real ads over AI-generated text are causing headaches for users and advertisers alike.

A new wave of artificial intelligence tools like ChatGPT and Google Bard may or may not change the way humans interact with technology forever. But before it does that, it’s going to make the internet even more annoying. According to a new report, AI is being used to generate a huge amount of websites filled with random, garbage strings of text targeted at search engines, then plastered with advertising to generate revenue.

NewsGuard reports that AI text generation tools are being combined with software that auto-generates new sites, creating masses of domains filled with a huge amount of text. The sites are then filled with programmatic advertising slots, which serve up real ads over the fake content. It could be argued that the process is fraud, since advertisers are paying for ads in good faith that’s presumably written by humans. The combination of largely automatic advertising systems and websites that can be generated by the dozen with few clicks is creating a feedback loop, where AI-generated content with practically zero human input is being financed by advertising algorithms so vast and complex that barely any humans understand them.

AI-generated text can be difficult to distinguish from merely generic or bad writing — after all, filling up sites with low-quality content and selling advertising on top of it is hardly a new practice. To solve this problem, NewsGuard searched for telltale phrases that AI systems sometime return for queries, such as “Sorry, as an AI language model, I am not able to access external links or websites on my own.” That phrase was spotted in a headline for a jobs site…that was supposed to be Brazilian in origin. All in all, the investigation found over 200 “news” sites generated with AI text, one of which was publishing more than 1,200 new articles every day. And these were just the ones that were easily spotted with error messages.

Not every single one of these sites was serving advertisements, but over a quarter were, with 141 major brands paying for ads over garbage content. Major banks, sports clothing vendors, broadband providers, and streaming services are serving up ads aimed at web users in the US, Germany, France, and Italy, four of the most lucrative markets for web advertising. That likely means that the creators are getting enough revenue to justify their efforts, even if the majority of the sites and content generated are duds.

With AI being used to create everything from novels sold on Amazon, to fake political ads, to bogus legal citations used in a very real courtroom, it’s clear that easy access to massive amounts of auto-generated text and images is a growing problem.

Feature Image Credit: Markus Spiske/Pixabay

Michael is a former graphic designer who’s been building and tweaking desktop computers for longer than he cares to admit. His interests include folk music, football, science fiction, and salsa verde, in no particular order.

Sourced from PCWorld

 

Attributing results to particular channels or campaigns is arguably digital marketing’s most dogged problem, with an array of approaches mutating as platforms change. Here, The Drum Network experts’ quick tips.

Molly Deaville, Growth Director, Dept UK: “Measuring the impact of marketing investment is not a new challenge. There’s no silver bullet solution.

“For far too long, the digital industry has over-relied on attribution as a source of truth. Now data privacy has caught up with technology, and the industry is forced to find better (and more ethical) solutions to help us understand customer and their journeys, better than ever.

“My advice? Run a blended measurement approach, combining attribution with regular incrementality tests across paid and owned channels. Even better if you’re running marketing mix modelling (MMM) and brand studies too; these are often overlooked by digital-first brands. Build your results into a knowledge repository that can be used in planning cycles.

“Don’t just rely on media platforms to mark their homework. When did that become good practice?”

Matt Triggs, Head of Analysis & Modelling, Jaywing: “Attribution modelling has met criticism lately, particularly around its usefulness in measuring incrementality. The claim is that attribution models overestimate on low-funnel channels like PPC and underestimate the influence of upper-funnel or brand-led advertising. They also give little information about the incrementality of channels (as this would require a useful measure of baseline sales), which should be a measure of success.

“In some cases, especially rule-based approaches to attribution, this is undoubtedly correct. Simplified solutions like last-click, position-based or time-delay simply can’t factor in any baseline and are naïve in sharing credit between touchpoints. Modelled approaches using Markov Chains are more sophisticated when it comes to sharing credit, but still struggle with identifying a baseline (and so, incrementality).

“Jaywing’s approach of ‘exploding’ journeys into different combinations and using machine learning and AI to understand key drivers allows identification of a baseline and true, mathematical incrementality. Marketers should look to challenge their attribution providers to ensure that they’re measuring incrementality and providing the best illustration of the power of their marketing.”

Aaron Dicks, Technology Director, Impression: “It wouldn’t be a week in digital without a debate around the next step to take with digital attribution (whether or not we mention GA4). This is under constant review at Impression, and for good reason.

“Stitching together views and sessions for third-party ad platforms naturally falls into the purview of third-party cookies, which have been severely curtailed over recent years, and had their death sentence handed to them for 2024 when Chrome joins Safari and Firefox browsers in their removal.

“Advertisers have relied heavily on performance metrics from platforms that use this data for some time. In some ways, this has let us take our eyes off wider measures of success.

“For us, there are three areas of interest when it comes to attributing results and setting budgets for the modern customer journey – which is multi-platform, multi-moment, and multi-device, and therefore impossible to track from the point-of-view of a third-party.

“Our team is currently appraising: media mix modelling, conversion modelling, and third-party all-in-one attribution platforms. Tools worth checking out include SegmentStream and Triple Whale, depending on your tech and ad stack, and your approach to attribution.”

Kevin Joyner, director of data strategy, Croud: “Our industry has a new-found respect for privacy choices, and a new-found… resignation when it comes to zealous, privacy-protecting browser and OS technologies. These disruptions have thrown conventional digital attribution out of the limelight and into an important, supporting role. The new magic word in measurement is ‘incrementality’. Deservedly so, but as causal inference and machine learning models grab our imagination, there’s a more old-fashioned phrase that mustn’t be forgotten: business impact.

“Machine learning-enabled automated budget optimization will be game-changing, for a business that’s ready to use it. Before commissioning your data science team, ask yourself: are we producing real analysis from the data we already have? Is it resulting in any meaningful action? We must deliver the analytics that will impact your business, even if it’s not yet the new solution our industry’s in love with.”

Harry Daniel, technical marketing strategist, Rawnet: “With the sunset of GA3, we now turn our full undivided attention to GA4 and data-driven attribution modelling as standard in Google Analytics. Data-driven attribution constantly updates how it understands conversion probabilities based on assessing how likely specific user paths are to lead to a conversion or an exit. Data-driven attribution modelling also compares user data to randomized control trials, allowing it to understand and better calculate the conversion probability of different user paths.

“It would be helpful to have visibility of these trials, and the conversion probabilities for different paths. This will improve how agencies report on specific user paths to clients, and give clarity to clients on what user journeys are more likely to drive conversions (and exactly why we use data-driven attribution modelling).”

Nick Elsom, Director, FourForty: “Attribution of what – directly measurable sales? Or maybe something a step removed; propensity, or awareness? And if our work doesn’t have influence over the whole journey, do we even want to ask too many questions? If it was clear-cut, we’d surely all be rushing for the payment-by-results door.

“Customer experience (CX) is about removing obstacles as much as creating demand, so start at the beginning, with a benchmark. The only benchmark that matters in measuring a great experience is: how near or far it is from your customers’ expectations? Without that, CX is just another name for what we do.

“Understanding expectations requires a shift away from total reliance on historic data to extrapolate a view of what customers will do. Demographic, behavioural, and attitudinal data is invaluable. We need to know who they are, what they did and possibly even why they did it. But knowing how your customers see their relationship with you in the future prevents CX being nothing more than a campaign looking for an objective.”

Ryan Green, senior vice-president of marketing and innovation, Coegi: “It’s not just GA4 that will upend your attribution models. The latest iOS17 update will reportedly strip link trackers from being passed through message, mail, and private browsing. It’s yet another action chipping away at the scale and effectiveness of last-click attribution and website analytics.

“We’ve been moving our clients towards incremental measurement for years, even before Facebook and Apple walled off their data. There wasn’t enough impression-level data to build an accurate model then; there certainly isn’t now.

“No single KPI can adequately identify success. Instead, we encourage every brand to develop a custom measurement framework, consisting of media data, business data, and advanced measurement studies – for example: lift in unaided brand awareness (45%) + location visits (20%) + clicks (10%) + sales (25%) = brand health score.

“Let’s start leveraging custom scoring models to evaluate leading indicators of success that are predictive and driving smart optimizations.”

Betsy Ray, director of marketing analytics, Kepler: “With Google’s impending cookie deprecation and the loss of UTM tracking coming with Apple’s iOS 17, it’s long past time for advertisers to move away from cookie-based and last-click attribution. There may be companies offering ‘silver bullet’ software, but most of these are just technical workarounds that may not pass a data privacy sniff-test.

“Rather than investing in short-term ‘hacks’, brands should commit to robust, future-proofed methodologies like marketing mix modelling. MMM software is increasingly more advanced and accessible for brands of any size and any channel mix. Advertisers looking to get started or upgrade their MMM should think about whether they want to build their own model in-house via open-source code, use a lower-cost but customizable self-service partner, or onboard one of the bigger players in the market for more hands-on support. MMM must be validated by a strategy of ongoing experimentation.”

Ebrahim Bakhtar, analytics director, RocketMill: “Touchpoint-based attribution has become an uncomfortably complex topic. Each ad platform and web analytics tool has access to different data and produces its own data-driven attribution models. Which should you trust? Should you build your own proprietary model in-house?

“While there are a slew of adtech solutions to improve tracking and ad attribution, touchpoint-based attribution will never give you the full picture of the performance of your media mix, particularly when it comes to cross-channel interactions or impression-based activity (let’s not talk about cookies).

“It’s become important to augment touchpoint-based attribution models with other techniques, like good old-fashion statistics, leveraging emerging libraries such as Facebook’s GeoLift or Robyn to gain analytics capabilities previously reserved for companies with big data science teams. Connecting these techniques requires a concrete framework where each business decision has a clear, defined method for measurement.

Naomi McAleer, digital marketing manager, Brandnation: “Integrated campaigns require a multi-touch attribution model. If you’re delivering a multi-channel campaign for a client, you need to be able to attribute results to channels. Last- or first-click won’t cut it and will unfairly give all the credit to one touchpoint.

“This gets trickier when you throw PR into the mix. PR, historically an offline channel, is now very much a digital channel in its own right – a positive where attribution is concerned. It’s now fully within a PR’s capability to track what impact their efforts are having on a campaign’s objectives. Enter urchin tracking modules (UTMs), which digital marketers are usually familiar with but are surprisingly not always used by PR and comms. These little snippets of code on the end of URLs create trackable links, picking up the source (the specific release or article). Now we can see this touchpoint in GA4 (and other analytics platforms) and can include this touchpoint in multi-touch attribution models to give PR activity the credit it deserves.”

Feature Image Credit: Edward Howell via Unsplash

By Sam Anderson

Sourced from The Drum