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By Sarah Cha

Creating an effective brand awareness campaign feels like trying to solve a puzzle, doesn’t it?

It’s challenging, confusing, but oh-so-satisfying when the pieces finally fit.

The difference? There’s no picture on the box to guide you.

So, how about a selection of tips to help you assemble your perfect campaign?

With proven strategies and easy-to-follow advice, you’ll turn the confusion into a captivating campaign that resonates with your audience.

Let’s begin!

The Power of Brand Awareness Campaigns

If you observe the world of business, you’ll find a common thread that successful brands share: A deep, lasting connection with their audience.

The secret behind this connection? Potent brand awareness.

So, what exactly is a brand awareness campaign?

At its core, a brand awareness campaign is a concentrated effort by a business to increase the recognition and familiarity of its brand among consumers.

It involves using a variety of marketing channels — think social media, content marketing, partnerships, and more — to consistently and cohesively showcase the brand’s values, voice, and offerings.

But why does this matter? The answer lies in our minds.

As consumers, we are more likely to choose a brand that we recognize over one that we don’t. This cognitive bias, known as the familiarity principle, plays a critical role in our purchase decisions.

When a brand awareness campaign is effectively executed, your brand doesn’t just become an option to consumers, it becomes THE top-of-mind choice when they need your product or service.

The power of a brand awareness campaign lies not just in its ability to increase recognition but also to build trust and loyalty among consumers.

When your brand consistently shows up, delivers value, and resonates with your audience’s needs and desires, you’re not just creating awareness; you’re forging a lasting relationship and cultivating a community of loyal advocates for your brand.

In the upcoming sections, we will dive deep into 15 powerfully practical tips that will help you create a winning brand awareness campaign.

Ready to take your brand from being just another name to becoming the preferred choice?

15 Top Tips to Boost Brand Awareness

Let’s delve into the inner workings of a winning brand awareness campaign with our step-by-step playbook.

Each tip offers a unique approach to spotlight your brand, laced with practical examples of brands that have scored big using these strategies.

1. Craft a Compelling Brand Narrative

Telling your brand’s story is a powerful way to connect with your audience on an emotional level.

Brands like Nike excel in storytelling, inspiring audiences with tales of overcoming adversity, and making them want to participate by becoming Nike customers.

And it’s not just Nike. Even smaller brands can tell riveting stories.

For example, a start-up can share its journey from a small garage to the successful business it is today, instilling a sense of inspiration and relatability.

2. Promote Your Brand Offline

Sponsoring events can help extend your brand reach and create memorable impressions.

Red Bull, for example, sponsors extreme sports events aligning with their high-energy brand image. Or consider a pet food brand sponsoring a local dog show, setting up a booth and handing out samples.

The key is to choose an event that aligns with your brand image and product. That way you will be sure to pick up interest from people most likely to buy your product.

3. Gather Customer Testimonials

There’s no better advertising than happy customers vouching for your brand.

Customer testimonials not only establish trust but also provide real-life examples of what you offer.

Consider Airbnb, which effectively uses testimonials to showcase their service. Or visualize a local tutoring program, showcasing testimonials from students who rave about improved grades and test scores.

The more voices you have chiming in about how wonderful you are, the more likely you will win new and better customers for your brand.

4. Win Hearts with Authentic Connections

The power of influencers in shaping their followers’ perceptions is undeniable.

Which is why a partnership with influencers who share your brand values can send your brand awareness soaring.

For instance, Daniel Wellington, a Swedish watch brand, effectively leveraged influencer marketing, collaborating with influencers on Instagram, which significantly enhanced their brand’s visibility.

5. Insist on a Consistent Identity

Consistency is the crown jewel of branding.

It’s the coherence in your logo, colour scheme, and brand voice that fosters recognition.

A sterling example is Coca-Cola with its iconic red and white logo and distinct voice, making it instantly recognizable worldwide.

6. Use Social Media as a Digital Megaphone

Social media platforms are the modern-day marketplace, providing you with direct access to your audience.

For example, makeup brands like Sephora have effectively utilized platforms like Instagram and Twitter to interact with their audience, narrate their brand story, and foster a community around their brand, amplifying brand awareness.

7. Collaborate with Other Brands

The power of partnerships and collaborations can not be overstated.

By joining forces with other brands, you can broaden your horizons, gain new insights, and enjoy enhanced credibility.

For instance, a boutique coffee brand could partner with a popular vegan bakery to create a compelling cross-promotion, extending their reach to overlapping demographics.

This is a great way to promote both brands, for an epic win-win situation!

8. Utilize SEO & Content Marketing

The fusion of valuable content that answers your audience’s queries, and strategic SEO to help them find it, positions your brand as a trusted authority.

For instance, HubSpot has expertly used this dynamic duo to drive brand recognition and authority in the inbound marketing arena.

9. Create Branded Infographics

Infographics offer a visually engaging way to present information that resonates with our intrinsic preference for visual content. Their high share ability also broadens your brand’s reach.

Canva, a design tool platform, often uses infographics to illustrate tips and tricks, effectively expanding their brand recognition.

10. Empower Your Brand’s Secret Agents

Unleash the potential of your employees as brand ambassadors.

They can significantly amplify your brand’s online presence by sharing content and advocating for your brand.

Imagine a local craft brewery encouraging its passionate employees to share their experiences of making their favourite beer on social media. It’s like influencer outreach and content marketing combined!

11. Unleash the Power of Competition

Social media contests are a treasure trove of opportunities to generate buzz, supercharge engagement, and grow your follower base.

Remember, though, the prize should resonate with your audience’s desires.

Picture a tech startup running a contest where the winner gets early access to their innovative software. The fun of participating in such contests will bring in people who just might stick around even after the competition is over.

12. Try LinkedIn Publishing

social media jargon

LinkedIn isn’t solely a job-hunting platform; it’s a potent tool for disseminating thought leadership and industry insights.

Thinking about the platform in this way can enhance your brand credibility and reach. For example, brands like Microsoft frequently use LinkedIn publishing to share industry insights and enhance brand credibility.

But you don’t have to be a multi-trillion-dollar company like Microsoft to make a dent through LinkedIn publishing. By regularly sharing useful content in your niche, you can win serious attention from ideal customers.

13. Give Your Brand a Unique Personality

Your brand personality is your secret sauce.

Let it resonate in all your interactions, be it fun and quirky, or serious and professional.

Think about Apple, and how its innovation and sleek design comes through in every product.

Similarly, if you’re running a quirky novelty gift store, let that fun personality pop in your social media posts and customer interactions.

14. Try Podcasting

Podcasts are a thriving media platform, offering a unique opportunity to engage with your audience.

Hosting your own or being a guest on others can catapult your brand awareness to new heights. Companies like Shopify often use podcasts to share e-commerce insights and success stories, attracting potential customers with their knowledge.

Audio content is another highly effective way to let people know about what you do.

15. Experiment with Remarketing and Paid Social Advertising

Remarketing is your friendly reminder to customers about your brand.

Paired with paid social advertising, it’s a potent strategy to keep your brand at the forefront and re-engage past prospects.

Brands can use remarketing ads to remind their customers of items they left in their cart.

Visualize a SaaS company using paid social ads to remind users of their powerful features and offer a discount for subscription renewal. It can turn a moment of client hesitation or forgetfulness into a sale!

Measuring the Success of Your Brand Awareness Campaign

After you’ve rolled out your brand awareness campaign, it’s time to gauge the results.

It’s crucial to identify if the effort and resources invested have borne fruit.

But how do you do that?

By keeping tabs on your brand’s quantitative and qualitative metrics…

Quantitative Metrics

Start by examining the hard numbers.

Your website traffic, social media followers, click-through rates, impressions — these are all tangible measures of how well your campaign has reached and resonated with people.

Think of these as your campaign’s vital signs.

For instance, if your campaign’s goal was to drive website traffic, a surge in visitors would be a clear indicator of success.

It’s important to keep an eye on these numbers over time, as well, and not just one-and-done. That way you can notice patterns that can help you adjust your strategy, as needed.

Qualitative Metrics

Quantitative data is essential, but don’t neglect the human side of things.

How are people reacting to your campaign? Are they engaging, sharing, commenting? Are the comments positive, neutral, negative?

Customer testimonials, brand sentiment, and engagement rates tell you more about how your brand is perceived and how deep your connection with the audience runs.

Every retweet, share, or heart is a small victory towards stronger brand affinity.

Ultimately, what makes a brand awareness campaign click is a blend of understanding your audience, crafting captivating content, picking the right channels, and a dash of creative magic.

Keep in mind, there’s no universal recipe for success. What clicks for one brand may not for another. It’s about perfecting your unique brew, one campaign at a time.

Wrapping Up Your Brand Awareness Campaign Journey

Each brand awareness tip you’ve learned is a stepping stone towards a winning campaign.

But remember, no one has it all figured out on the first try. The magic happens when you learn, apply, analyse, adjust, and go at it again.

Consider every campaign as an opportunity to learn, to evolve, and to get better. It’s about not giving up until you’ve crafted your perfect strategy.

Just imagine the satisfaction when your brand starts popping up everywhere, when it becomes THE choice for consumers.

So, go out there and craft a brand awareness campaign that shakes up your industry!

By Sarah Cha

Sarah Cha is an avid writer, reader, and lifelong learner who loves making magic behind-the-scenes at Smart Blogger. When she’s not wrangling words onto a screen or page, you can find her strumming a guitar, tickling a canvas, or playing fetch with her favourite four-footed friend!

Sourced from SmartBlogger

By Jose Herrera

In a recent McKinsey poll, it was revealed that amid the Covid-19 pandemic, almost three-quarters of American consumers made changes to their buying habits, including trying out new brands, retailers or shopping methods.

A new era of consumption is upon us. According to the same study, it was found that Gen-Z and high earners are more likely to switch brands. Beyond decreasing brand loyalty, repeat customers’ transactions are increasingly challenging to obtain, and in fact, when looking ahead, “73% [of consumers] intend to continue to incorporate the new brands into their routine.” Bearing these fickle new shopping tendencies in mind, brands—both big and small—will need to shake up how they connect with their customer base beyond the status quo. One way to do this is through hyper-personalized customer experiences.

Even in times of crisis and recession, going above and beyond to make your customer feel understood can pay off. In fact, a 2022 Redpoint Global survey indicated that 74% of customers say their loyalty to a brand is determined by feeling understood and valued rather than being offered discounts or perks. Additionally, 64% said they’d prefer buying from a brand that knows them.

Hyper-personalized experiences have been proven to drive revenue and increase customer loyalty, even during unprecedented times. Here are a few ways to make sure that your customers feel uniquely seen and understood as a consumer.

Provide personalized reports or curated products of interest.

For customers who sign up for loyalty programs or newsletters, it is very easy to analyse their shopping tendencies and interests. In fact, a report from Accenture indicated that 91% of consumers polled said that they are more likely to do business with brands that recognize and remember them and present them with relevant recommendations and offers. One way to make a customer feel uniquely understood is to provide curated recommendations or services based on their browsing history or past purchases.

One example of a company that does a comprehensive and personalized follow-up for users is Grammarly, a free AI writing assistance program. Based on individualized data, Grammarly sends their subscribed users weekly reports that summarize exactly how they’ve utilized their services and lays a “story” about how their customers use the product. These reports not only help customers visualize and see specific insights into how their writing has evolved, but it also has an added bonus of reminding them of Grammarly’s capabilities. By adding this element of personalization and customized follow-up to your practices, you can give your customers the impression that they are not merely using technology but, rather, a service that caters to their individual needs.

Customize offers that honour personal milestones.

Who doesn’t love a free birthday coupon or free treat on their birthday? Many businesses in all different sectors—from fast-food chains to online retailers—honour their customers’ special days. However, in today’s highly competitive market, it behooves businesses to go above the standard day. By collecting data in the form of surveys or through other questionnaires, I believe businesses that can delight or surprise customers through unexpected giveaways that mean something to that particular customer will make a memorable impression in the minds of their consumers. For example, businesses that cater to wedding services may send a special day on anniversaries or even as a “one-year marker” of becoming a customer with a product or service. This latter example highlights the appreciation a company may have for loyalty and honour a unique relationship and timeline between the customer and the business. I find that loyalty programs that are unique and customized are not only good for rapport but also good for business. A recent McKinsey study found that customers who participate in high-performing loyalty programs are 59% more likely to choose that brand over a competitor and are 62% more likely to spend more with that brand.

Have a call to action for customers.

As the research above has proven, customers not only want to feel that they are not only seen by brands they frequent but also heard. One way you can successfully do the latter is to entice customers to offer their feedback and give opinions whenever possible. One company that famously does this is Zappos, the online shoe retailer, who, after sending personalized recommendations, gives a “call to action” to purchase for certain events.

Another example of seeking customer feedback that can then lead to purchases is when companies ask consumers about their preferences which can then lead to products. A candy company, Dum Dums, currently has a “vote for flavours,” and Dunkin Donuts famously asked fans to vote for new iced coffee flavours via Snapchat in 2018. Using the second campaign as an example, try asking for customer feedback and personalization in unexpected ways by meeting them on social platforms in which they feel most comfortable (rather than through targeted emails) to further can make them feel understood.

Conclusion

Customer experiences that are special are those that are memorable for your consumers. While it does require focused strategy, data-gathering and unique innovation, going above and beyond to get to know your customers can not only make them feel valuable but also help to ensure that your services or products are a special part of their lives and not just a one-time transaction. Your customers are complex with unique tastes and interests—through not only recognizing them but honouring them, your business can stick out from among the competition in today’s rapidly changing market.

Feature Image Credit: getty

By Jose Herrera

Follow me on Twitter or LinkedIn. Check out my website.

Jose Herrera, CEO & cofounder, Hire Horatio CX. Read Jose Herrera’s full executive profile here.

Sourced from Forbes

By Adam Petrilli 

Knowing how to score your company’s reputation can provide a clearer picture of how consumers see your brand and how you stack up against the competition.

These days, it’s crucial for every business owner to monitor their company’s online presence and know how their brand resonates with existing and potential customers. The metric used to measure this component of marketing (and brand) is often known as your reputation score.

Knowing your reputation score not only provides a broad overview of your brand’s online performance and sentiment but can create a powerful starting point from which to strengthen your image, generate leads, increase sales and develop that oh-so-critical social proof needed to build consumer trust.

Below, I’ve compiled a list of factors you can use to estimate your online reputation score and better understand your brand footprint across the web.

What factors should you consider when calculating your score?

While there is no exact formula for calculating your reputation score, you can gather data from various sources to shape and understand your brand’s total online impact. Here are five factors to consider when adding up your score and how to use them when measuring your more considerable branding efforts.

1. Customer reviews

Few things affect your score and draw more online attention to your brand than customer reviews. Search engines, niche industry-specific review sites, and general review pages are everywhere. Your score can vary drastically from page to page, and bad reviews are inevitable. How you handle them is far more critical.

Most consumers will comb through 10-15 reviews before taking the next step down the sales tunnel. So monitor your reviews closely and develop a review management strategy. The more you know about the customer experience with your brand, the more valuable feedback you have to improve it.

2. Employee ratings

Sites like Indeed and Glassdoor allow current and former employees to review your company anonymously. Many job seekers base their decision to apply on employee reviews. If they use this information to gauge your company’s reputation, so can you. Here are a few questions to consider when factoring employee reviews into your reputation score:

  • Are there more negative than positive reviews?
  • Can you find commonalities in the negative?
  • Does your current work environment reflect the comments employees left?
  • Do reviews bring to mind any areas that require a change in leadership tactics?

Transparency is a valuable company asset, and modern consumers will turn their back on a business accused of treating employees poorly. So, no business can afford to ignore employee reviews.

3. Local listings

Local listings significantly impact your company’s reputation score, particularly as it holds up against competitors in local search results. For example, if you own a salon, search for “get a haircut near me” or “hair salon near me” for a quick view of your visibility on local search pages.

How do you improve your local search ranking and, by extension, your local search reputation? Start with your local listings. Is the information up to date? How do the reviews look? Nearly all consumers click links appearing on the first search page. Therefore, your SERP position clearly indicates how you score across local search pages.

4. Long-tail search terms

Long-tail keywords contain between three and five words to attract consumers seeking answers to specific questions. Scoring well in a long-tail search can significantly impact your overall reputation score and conversion rates.

Scoring yourself on long-tail terms is as simple as typing questions or phrases relevant to your industry and common among consumers. Once you know how you score, you can develop SEO content to boost your ranking and position your brand higher in the industry.

5. Social media presence

Your social media presence often has an outsized impact on your reputation score. And in an era when so many consumers interact with brands on sites like Facebook and Tik Tok, it also tends to consume a big slice of the brand reputation pie. For example, a single viral complaint video or data breach can turn your business upside down in a moment. In addition, customers use social media to engage with companies and will not hesitate to make their experience public.

Your social media presence also provides a wealth of data. With an efficient analysis, you can paint a more comprehensive picture of the quality and quantity of attention your company generates. This is also a place for soliciting reviews and addressing issues you discover through them.

How can you improve your reputation score?

You can use collected data to compare your business with competitors and develop better outreach strategies. Consider some steps you can include in your approach to boosting your reputation:

  • Solicit more positive reviews by asking for them yourself or using a service to get them.
  • Reach out to your customers more often, showing them that you prioritize their experience over your profits.
  • Create quality content to drive convertible traffic to your website and social media.
  • Answer good and bad feedback professionally and promptly.

Your reputation score can change as quickly as your marketing strategies. Therefore, consistent monitoring is the key to maintaining control of your brand reputation and addressing issues before they become more credible threats.

Are you concerned about your reputation score?

Building a successful brand and influential online presence demands a multi-channel approach to improving the customer experience. Companies of all sizes can benefit from brand specialists and staff dedicated to online review management. When online engagement is up, and customers project excitement about your products or services, growth remains on the horizon. Monitoring your reputation score is an effective means to get you there.

By Adam Petrilli 

CEO & Founder, NetReputation.com

Adam Petrilli develops and executes winning strategies while inspiring teams to embrace change to promote business excellence. He thrives during challenging situations and in making high-risk decisions with a strategic revenue-focused perspective to generate growth.

Sourced from Entrepreneur

By Mark Zweig

Most, if not all, local small businesses in Northwest Arkansas that are struggling or have failed can be attributed to their lack of marketing and advertising efforts, which becomes evident once you delve into the complete truth about them.

I know of a business owner in Northwest Arkansas who says he will shut it down any day due to a lack of business, yet who still will not make even a single free Facebook or Instagram post. He also doesn’t do any internet, radio, billboard or television advertising, nor does he use hangtags for doors, send out direct mail, do email blasts, use SEO or sponsor a Little League baseball team. There is just no marketing whatsoever.

I don’t think this situation is that unusual for many small businesses. Why is this the case? There are several reasons, including:

  1. The owners of these small businesses think they can’t afford it. They see marketing and advertising as an overhead expense, like rent or insurance, and if they can avoid spending anything there, it is money they can put in their pockets and take home to their families.
  2. They don’t believe marketing and advertising work. My experience is that if you spend “X” on marketing and advertising, you will get a certain number of sales or dollar amount of sales from it. So spend X, and get X times 10 or X times 20. What will that kind of volume increase do in terms of business viability and profitability? Think about your own business. But for this relationship to work, it takes consistent activity and spending. I have often heard, “We tried advertising, and it didn’t work.” You can’t do it once or twice and expect that to produce results. It may not.
  3. These small business owners are hung up on the idea that “word-of-mouth is the best advertising,” so they do nothing. They forget that to get word-of-mouth, customers have to buy from the business or use it in the first place. Without marketing and advertising, you will never get the word-of-mouth flywheel going.
  4. They don’t know how to market. Most small business owners are good at something — they are good cooks, carpenters, sewing, or getting people to exercise correctly. That’s why they went into business in the first place. But what they don’t know anything about is marketing and advertising. So instead of going outside their business to find help, they give up. There are so many marketing companies and advertising sources that can help a small business, not to mention marketing students who would love the chance to work with a real business here in NWA, that there is no excuse for not being able to get help.

Let me conclude by saying that I am not someone who’s just done a lot of reading about this stuff and is now opining about it. In my businesses, I always invested in marketing. That’s how two of my companies got on the Inc. 500/5000 list — one of them three times. And today, the new and existing businesses I am involved with heavily invest in marketing and advertising and have a revenue growth curve that reflects that.

Contrary to what your CPA/tax advisor may tell you, a small business can be worth far more than what you can extract annually. The value of the business is directly related to the revenue growth rate, not to mention that a growing business tends to be more profitable than a stable (i.e., stagnant) business.

So now is the time for small business owners to stop handwringing and start investing in a consistent marketing and advertising program. Do it now before it’s too late.

By Mark Zweig

([email protected]) Mark Zweig is the founder of two Fayetteville-based Inc. 500/5000 companies. He is also entrepreneur-in-residence in the Sam M. Walton College of Business at the University of Arkansas and author of the award-winning book, “Confessions of an Entrepreneur.” The opinions expressed are those of the author.

Sourced from TB&P

 

By Jeff Haden

Eight co-founder Troy Aikman on brand positioning, marketing, and keeping your message as simple as possible.

Plenty of stories (including many I’ve written) describe start-up launches. But what you rarely see are stories about the middle stages of a company’s life, a period that in many ways is more difficult than the start-up phase. Achieving — and managing — steady growth. Expanding your team. Building a solid infrastructure. Creating the right culture.

For many founders, that’s when the leadership and business rubber really hits the road.

That’s why, starting in 2017, I regularly checked in with Vuori founder Joe Kudla. (If you aren’t familiar, Kudla turned $700,000 in “friends and family” seed money and a dream into a clothing brand valued at $4 billion.

And that’s why I regularly check in with Hall of Fame quarterback and ESPN MNT analyst Troy Aikman, the co-founder of Eight, a “better for you” beer made with organic grains and antioxidant-rich hops, and without adjuncts, fillers, or sugars. Eight is the most successful independent beer ever launched in Texas, and currently the top-selling beer in the “craft” segment.

But that also means one of the brand’s next challenges is avoiding a sophomore slump, when public attention generated by a product’s launch subsides and customers are often lured away by other product launches. (“New” is great, but by definition doesn’t last forever.)

Often, brands — “sophomore” as well as established — employ a variety of advertising strategies. Partnering with influencers. Targeting a specific market segment. Publicly embracing a particular social cause.

Aikman’s approach is juuuust a bit simpler.

“I like to pare things down to their simplest form and approach,” Aikman says. “That’s how I was as a player, and how I’ve been in business. All I know is we’re working our tails off to make a great beer, and we’ve done that. I’m proud of it, and the rest of it is just a lot of conversation that really doesn’t matter.”

“As a company that is young and hungry like we are,” he says, “the message is that if you want to align with a company that’s focused on one thing, making great beer, then come join team Eight.”

As for spreading that message — industry analyst IRI considers “better-for-you” demand an industry tailwind — the key is also simple: work even harder. While Aikman spends considerable time meeting with distributors, vendors, and customers, as well as attending industry events, his presence is the icing, not the cake.

“We’ve done a lot of testing as far as what resonates with people when they think of Eight beer,” Aikman says, “and what has hit home is that it’s not my involvement. It’s also not some loose association with the Cowboys. What resonates is that we are a low calorie, low carb, all organic beer. That was the best news I could have heard, because like any product, the beer has to stand on its own, especially as we move outside of Texas.”

As for expanding beyond Texas, six months ago Aikman thought the brand would expand to border states since infrastructure and fulfilment would have been relatively simple. Today he’s focused solely on Texas.

“As well as we’ve done in Texas,” he says, “our overall brand recognition in the state is only 15 percent, so there’s still tremendous growth potential. Distributors in other states constantly ask when we’re coming, and that’s great. But still: I’d much rather be pulled into markets, rather than pushing, and the better job we do in Texas, the more likely that is to happen.”

Which might be the best way for your startup to manage a sophomor slump. Sure, you can fuel growth through more — or more “creative” — advertising, but higher customer acquisition costs could result in unprofitable growth. You could fuel growth by spreading into new territories or markets, but that often mean starting over in terms of gaining brand awareness, something that is much harder than expanding from an established base.

Or you could forget what made you successful in the first place, and complicate what should be a simple message: the problem you solve or need you meet, in a way that makes you different from any other brand — because that’s what really resonates with customers.

Everything else? It could just be a lot of conversation that doesn’t matter.

Feature Image Credit: Troy Aikman. Photo: Arturo Holmes/WireImage

By Jeff Haden

Sourced from Inc.

Cross-media measurement continued to dominate industry chatter in Cannes – but are we one step closer to solving the measurement puzzle? Nielsen’s Deirdre Thomas gives us the lowdown.

The advertising industry has been gunning for better attribution and cross-media measurement solutions. With consumers now moving fluidly across devices, platforms and media, it’s been a long time coming for measurement to catch up – but that change is hard.

“It’s not just the measurement and the metrics that have to change – it’s everything from the way companies are organized to the way tools are built, processes are run, and cultures,” says Deirdre Thomas, chief product officer at Nielsen.

The way that the ecosystem has developed historically has created silos where digital may be in one place, television in another, and social in another place. But if marketers want to enable cross platform measurement, all those things must come together.

“That’s really what marketers want – to reach their audience fluidly across all the places they consume media, and the dollars have to flow that way,” says Thomas. “So really, to bring the measurement that way, all the other pieces have to change as well, and it’s a really hard journey.”

To help marketers piece measurement together, Thomas offers two pieces of advice: “Build for what you want to get and organize for what you want to achieve. Organizing teams, processes and buys in a way that actually reflects cross-platform is really going to help push us there.”

The next is a bit more tactical: enable the identification of the digital and linear pieces of a campaign. “That notion does not necessarily exist and it’s certainly not scaled or identical across the ecosystem,” explains Thomas. “As an industry, we need to lean in and make it possible to understand the campaign in a cross-media way so that we’re not trying to piece things together. We need to have an identifier of some form to enable that scale.”

So where does measurement go next? Nielsen announced a tie up with EDO in Cannes to integrate its Nielsen One audience measurement data with EDO’s outcomes measurement, which will enable mutual clients, starting with Disney, Warner Bros Discovery and Mediahub, to better plan and measure the impact of campaigns.

“It’s really the next chapter for Nielsen where we want our measurement to flow out into the ecosystem to underpin all kinds of innovation and measurement, and really create interoperability for the ecosystem,” explains Thomas.

By Jenni Baker

Sourced from The Drum

We Reveal Our Best Online Marketing Strategies for Small Business

Since Source Local Media was formed in early 2011, one of the core values of the company has been to willingly share best practices, including our best online marketing strategies for small business.

The average small business spends 8.11% of its total revenue on advertising.  B2B companies average more like 12%.

But determining your specific online marketing strategy and budget is as unique as you and your business.

How to Determine the Best Online Marketing Strategy for Your Small Business

Here is some insight into our process.  If you’d like to go through this process at no cost or obligation to you, just schedule a free initial marketing consultation with our team here.

We always build online marketing strategy on the foundation of our basic marketing formula:

TARGETING + MESSAGING + REACH = RESULTS

Targeting.  Who are we talking to?

Messaging.  What do we want to say to them?  How can we tap into emotion that will MOVE them in the direction we want?

Reach.  When and where is the right time to talk to them so they can (1) absorb what we’re saying, and (2) take the action we want?  How many impressions will it take to get our desired outcome(s)?

Results.  What do we need to track and report so we know whether we’re being successful or not?

Read More:  Marketing Strategy 101

online-marketing-strategy

How To Optimize Your Small Business Marketing

The beauty of the digital environment is that you can test just about any idea.  The curse of the digital environment is that you can test just about any idea.  🙂

That’s why we developed our Bullseye Method, which provides a structure for optimizing your strategy.  It’s an organized way to test the most plausible ideas, track results, and make a series of iterations until you hit the bullseye where you get the best, most reliable ROI with your marketing investment.

The best online digital marketing strategies must have an organized way to test, evaluate, iterate, and ultimately optimize performance.  Otherwise, you risk wasting time and money.  And no one wants to do that…

How To Calculate the Budget

So how much should your budget for your online marketing strategy be?  Here is an exercise we take clients through that will help you DIY your own budget calculation:

  • What is your average gross margin?
    • If your margin is 60-70%, consider a budget between 8-20% of revenue
    • If your margin is below 30%, consider a budget between 3-6% of revenue
  • How competitive is your business category?
    • The more competitive your environment, the higher you should be in the range
  • How aggressively do you want to grow?
    • New businesses should be on the higher end of the range

There are other factors that could drive your budget up or down.  If you’d like to talk budget, schedule a free consultation with our team.

We Created Our Digital Basics Plans Just for Small Business

How should you allocate your budget to create the best online marketing strategy for your business?  To help you understand our best practices, we’ve shared a link to an overview of our most common “Digital Basics” plans below.

We built these based on the most common budgets and goals our clients tend to identify.  Think of them as starting points, from which we frequently customize.

Comprehensive “Digital Basics” Online Marketing Strategies

We consider Digital Basics the minimum any business should be doing online.  And then we build extra emphasis into certain areas based on your business type (B2B, D2C, etc.), your competitive environment, and — most of all — your growth goals and marketing ROI expectations.

If you’d like to know more about any of the line items, including why we prioritize where we do, we’re always happy to talk you through our best practices.  Just schedule time with our team here.  There’s no cost or obligation to you.  It’s how we invest in potential clients long before they invest in us.

Sourced from Williamson County Source

If you’ve ever tried to build an audience, you might have experienced the painful scenario of posting a piece of content you’re particularly proud of and… crickets.

As the supply of content increases, accelerated by the introduction of AI content tools, it’s harder than ever to earn attention.

However, this also means that the value of attention is increasing, and those who succeed have more leverage than ever before. Famed investor Andrew Wilkinson sums this up well in the following tweet:

Andrew Wilkinson Tweet

The good news is that building a new audience isn’t impossible.

It just requires a different strategy than before. So in this post, we’ll discuss a step-by-step strategy you can use to build an audience from scratch in 2023.

Step 1: Select a Topic, Medium, and Angle

If someone consumes a piece of content you created and then follows you, it’s probably because they liked it and want to see more similar content. So if you change the topic and style of your content, you might lose those subscribers because they might not like the new topic or style of content.

As a result, you’ll find that your subscribers frequently churn, and you’ll struggle to build a loyal following.

This was a key mistake Eric Siu mentioned he made when building his YouTube channel. He discussed marketing in some of his YouTube videos, while in others, he discussed NFTs and cryptocurrency. His audience began unsubscribing as the audience interested in marketing didn’t care about his NFT videos, and the NFT audience didn’t care about his marketing videos.

So the key to building a sticky, loyal audience is selecting a topic, angle, and medium. Here’s how I define each of these:

  • Topic: This is what you’ll talk about. Examples of topics include marketing, finance, food, travel, etc. Choose a topic you have unique knowledge about and are genuinely interested in. Content is a long game, and you’re much more likely to be successful if you have a genuine interest in the topic, as there will be a period of time when you won’t receive any reward for your efforts.
  • Medium: This is how you communicate your content. Examples of mediums include video, text, or audio content. The key to choosing the best medium is to select one you enjoy and can produce consistently. Publishing consistency is key to long-term growth, so if you don’t think you can produce that medium of content weekly, choose a different medium. For example, if you don’t think you can produce video content each week, you might want to choose text-based content.
  • Angle: This is how your content will provide a different perspective from other existing content. Similar to product-market fit, your angle is the differentiator that helps you achieve “content-market” fit. For example, if you’re starting a Japan travel vlog, how will it differ from existing Japan travel vlogs? Maybe you’ll interview local Japanese chefs and film them making a meal. The key to selecting a successful angle is to make it both unique and repeatable. For example, interviewing Japanese chefs and filming them making a meal is a repeatable format.
Select the topic, medium, and angle of your content

To help you choose your topic, medium, and angle, here are a few examples for inspiration.

Example #1: Justin Rowe

  • Topic: LinkedIn Advertising
  • Medium: Text (LinkedIn)
  • Angle: He shares tactical breakdowns and case studies of of how to improve your LinkedIn ad performance.

Example #2: Sam Parr and Shaan Puri

  • Topic: Entrepreneurship
  • Medium: Podcast
  • Angle: Casual business conversation between two seven/eight entrepreneurial friends.

Example #3: Caleb Simpson

  • Topic: Rent
  • Medium: TikTok
  • Angle: Asks people on the street how much they pay for rent and then tours their apartments.

If you look through each of these individuals’ content, they cover roughly the same topic in a repeatable format.

Note: You’ll notice that they all have audiences across multiple different platforms (Twitter, YouTube, etc.). Below, we’ll discuss how you can take an omnichannel approach, but when you’re first starting out, it’s best to focus on just one medium on one platform. 

Step 2: Create Content and Publish Regularly

The main cause of content failure is the creator quitting too soon.

Your first pieces of content probably won’t hit, and that’s okay. In the early days, the most important thing to do is to get the reps in and hone your abilities as a content creator.

So select a specific content topic, medium, and angle and commit to publishing consistently for the next three months.

Here are a few tips to help you publish consistently:

  1. Set a reasonable content publishing frequency. If you plan to publish every day, you’ll probably burn out quickly and give up. As consistency and a long-term vision are essential for content success, create just one piece of content, see how long it took you to produce, and then select a realistic publishing schedule you can realistically commit to for at least six months.
  1. Batch your content in advance. Many creators find it easier to produce several pieces of content in one sitting once they’re in the flow state rather than setting aside several content creation sessions throughout the week/month. Batching content also ensures you publish on time.
  1. Outsource and automate non-creative work. Plenty of minor tasks are involved with content creation, from editing videos to scheduling social media posts, but these small tasks can quickly add up to hours each week. So use software tools to automate tasks or hire a virtual assistant on a platform like Upwork to help you. By offloading low-value tasks, you’ll have more time to dedicate to content creation, decreasing your chances of burnout.

Once you publish some content, you can ask for feedback from mentors and peer groups.

For example, platforms like Intro.co and Clarity.fm allow you to schedule mentorship calls with world-class experts.

Alternatively, you can join a community like the Copyblogger Academy, where you can ask me (Tim) questions and receive feedback from other peers. We also do Q&A sessions with top content creators.

Feedback from Copyblogger Academy

If you want to learn more about how to level up your content creation skills, here are a few additional resources you can check out:

Another excellent method to improve your content is to study your competitors’ content and determine which content receives the most engagement or positive comments.

For example, if you produce video content on YouTube, you can filter by the most popular videos and then look for patterns and popular influencers to incorporate into your content:

Analysis of competitor content

Step 3: Partner with Existing Creators

There’s a misconception that as long as your content is high quality, it will naturally earn engagement.

Unfortunately, most algorithms (social media, search engines, etc.) give more visibility to content that earns a lot of traction and engagement within the first few hours.

When you’re starting, you probably only have a handful of followers, so your content won’t receive much engagement within the first few hours of publishing. Unfortunately, this means your content probably won’t receive much organic reach from the algorithms – even if the content quality is next-level.

This creates a vicious cycle that makes it hard to earn a following and receive more engagement.

The vicious cycle of algorithms

To break out of this cycle and help your content receive more organic reach, consider collaborating with an influencer that already has the attention of your target audience.

When they promote your brand to their audience, your content will naturally receive more impressions, which will help it receive more engagement and ultimately help you earn more followers.

The tricky part is getting an influencer with a larger audience to agree to do a content collaboration with a smaller brand with a small audience.

As a rule of thumb, partnerships are most successful when incentives are aligned.

So before you ask an influencer to collaborate with you, ask yourself how this partnership will benefit them.

Some influencers agree to interview smaller brands if they can repurpose the content on their own social media accounts. As most influencers are already setting aside time to create their own content, many will agree to an interview with a smaller brand if they can use that content for their personal brand.

Alex Hormozi is a great example of this in action. He often repurposes all of the interviews he does as social media content, like this clip that he swiped from an interview he did on Impact Theory:

Alex Hormozi on the Impact Theory

Many influencers also share the content when it goes live and give your brand a shout-out. Here’s a great example:

Brett Adcock promoting a podcast episode on Twitter

Not all influencers will agree to an interview, especially if you have a smaller audience. To increase your chances of receiving a “yes,” look for influencers that have recently done interviews with competitors that have a similar audience size.

You can also look for influencers launching a book, as they tend to be more open to interviews.

Note: Even if you’re just writing text-based content (like Twitter or LinkedIn threads), you can still interview someone and then write out the key points from the conversation and post that on your social media channels.

If you’re struggling to get an influencer to collaborate with you, consider paying for an interview. For example, you can use a platform like Intro.co or Clarity.fm to pay for calls with world-class experts.

Intro.co homepage

You can also pay an influencer directly to promote your content. However, collaborations tend to be more effective as influencers are often more vested in the partnership when their own thought leadership is involved.

If you’re producing audio or video content, you can also offer written guest posts to blogs with similar audiences and simply ask that they insert the video or podcast link somewhere inside the guest post. For example, popular car YouTuber Doug DeMuro got his first several thousand YouTube subscribers by writing for the car blog, Jalopnik, and then inserted his videos into the written content.

​​Finally, you can also pay to promote your content on social media platforms like Facebook, Instagram, or Twitter.

Step 4: Adopt an Omni Channel Approach

Once you’ve established a solid publishing schedule for your main channel, the best method to increase your output and reach with minimal additional effort is to adopt an omnichannel approach.

For example, if you’re already creating video or podcast content, you can chop that video up into multiple shorter clips and post it across social media platforms like LinkedIn, TikTok, and Instagram.

This allows you to scale reach and engagement exponentially, as your single long-form video is now ten or twenty pieces of content.

Eric Siu and Neil Patel do a great job of repurposing the content for Marketing School. You can see an example here:

The omnichannel strategy

To help you automate this process, you can use a tool like Repurpose.io. Or, if you’d prefer to outsource the entire process, you can hire an agency like Shortzy to do it for you.

For example, you can also put the video script into an AI content writer tool and ask it to write a blog post or social media content based on the script.

The key to succeeding with an omnichannel approach is optimizing each piece of content for the platform on which you intend to publish it. For example, if you’re repurposing a piece of content on TikTok, optimize it with subtitles and edit it in the fast-paced style of content that TikTok users like to consume.

If you feel overwhelmed at the prospect of repurposing your content across multiple additional platforms at once, choose just one additional platform and then add more as you become comfortable repurposing.

Step 5: Double Down On What’s Working

The content marketing landscape is always changing, and the marketing campaigns that work today might not work as well a year from now. So as you grow your audience, consistently collect audience feedback to learn what content resonates best and then produce more of that content.

The same methodology applies to your general audience growth strategy.

Look at your growth metrics and double down on the partnerships and marketing strategies that drive the most audience growth.

Many entrepreneurs become distracted by new trendy marketing tactics, but the key to long-term success is focusing on what works and doubling down on those marketing strategies.

While experimentation is a great way to discover more effective strategies, limit new marketing campaigns to just one or two per month. Other than that, focus all your efforts on the top two or three marketing campaigns currently driving the most growth.

For example, if email marketing promotions currently drive 50% of your growth, double down on doing more email campaigns.

Bonus: Consider Different Monetization Strategies

The purpose of building a following is to eventually convert them into paying customers, but when and how you monetize will significantly impact the long-term revenue you receive.

First, monetizing too early can cause your audience to lose trust in your brand, and many will either unfollow you or ignore your offer.

You can think of the trust you build like a bank account – the more value you provide and the longer you wait to withdraw, the more you can ask for when you pitch an offer.

So how do you know when you’ve built enough trust that you can make an ask?

There isn’t a hard and fast subscriber count or engagement rate, but a great test is to make a small non-monetary ask and see how many people respond. For example, you can ask your audience to respond to a specific question in the comments or on social media.

You can also use a sentiment analysis tool like Awario or Brandwatch to gauge your audience’s general sentiment and identify specific audience complaints.

Brand sentiment analysis chart

Responding and engaging with your audience is also a general audience-building best practice, so you’ll probably be able to estimate your audience’s loyalty based on the comments you read daily.

Once you feel that you’ve built a loyal following and have reached a stage in the business where it makes sense to monetize it, there are several different monetization strategies. Here are a few you might consider:

  • Start a business: This strategy is probably the most work, but it’s also the most profitable long-term monetization method. Ryan Reynolds’ business, Mint Mobile, is an excellent example of a billion-dollar business created mainly on the back of a single influencer’s audience.
  • Offer a course: This is one of the most popular audience monetization methods, and Ramit Sethi and Pay Flynn are excellent examples of content creators that have built multi-million dollar course businesses off of their audience.
  • Affiliate sales: There are always plenty of product businesses that need promotion, so you can partner with other brands and offer their products and services to your audience. When your audience purchases those products, you receive a commission. This is a great way to quickly generate revenue, but it isn’t as profitable or long-term focused as the previous two options. The Influencer Marketing Hub is an excellent example of a website that built its audience through SEO and monetizes primarily through affiliate sales.
  • Sponsored posts: This option is similar to affiliate sales, as you’ll be promoting other products or services to your audience, but instead of receiving a commission based on sales you generate, you’ll be paid a flat fee.

There isn’t a single best monetization strategy for everyone, and you can run multiple monetization strategies simultaneously.

The key to successfully monetizing your audience is taking a long-term approach and balancing the ratio of value to asks. You’ll lose credibility if you’re constantly promoting products and services, and your audience will eventually stop following you.

Start Building Your Personal Brand Today

As attention becomes more difficult to capture due to the increasing volume of content online, the value of attention will also continue to increase.

The good news is that as the volume of content increases (aided largely by the introduction of AI tools), the percentage of authentic content continues to decrease, so you can still stand out if you have a genuine, authentic message to share.

Your first few pieces of content probably won’t hit, but if you seek feedback, consistently hone your skills as a content creator and deliver an authentic message, you’ll eventually build a loyal following.
If you want to accelerate your skills as a content creator, consider joining a peer/mentorship group like the Copyblogger Academy. You can ask me (Tim) questions directly, and we also do regular collaborations with other top content creators like Amanda Natividad, Brian Clark, and Steph Smith. You’ll also have access to a group of supportive peers that you can lean on for advice, feedback, and inspiration.

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By Tim Stoddart

Tim Stoddart is CEO of Copyblogger. In 2011, Tim founded Stodzy Internet Marketing. He currently lives in Nashville with his wife, his son, and their pitbull named Alice. Follow Tim on Twitter.

Sourced from copyblogger

By Sam Driver

Navigating the digital landscape, you’ve probably heard of the term ‘social selling.’

But what does it actually mean? And how can it turbocharge your business?

Well, think of it as the ultimate modern sales technique, leveraging your social networks to build relationships and close deals.

From reaching out to prospects on LinkedIn to leveraging customer testimonials on Facebook, there are many ways to win at this game.

So, ready to turn your social media prowess into sales power?

Let’s jump in.

What is Social Selling?

Social selling isn’t just another marketing jargon. It’s an evolved sales methodology designed to function seamlessly in the digital era.

Harnessing the power of social media platforms, it’s about finding and interacting with potential customers in their natural online habitat.

Let’s delve deeper into this concept…

Imagine you’re at a networking event. Instead of bombarding strangers with your sales pitch, you opt for a softer approach.

You mingle, listen, provide valuable input, and slowly develop relationships.

Social selling is similar, only it takes place on the virtual corridors of LinkedIn, Facebook, Twitter, and other social platforms.

But it isn’t a process of randomly approaching anyone online.

It involves strategic listening, observing potential clients’ online activity, understanding their needs, and then initiating conversations that provide value.

For instance, you might come across a LinkedIn post by a potential client who’s facing challenges your product can solve.

Instead of directly pitching your product, you could share a helpful article addressing those issues, subtly showcasing your solution.

In essence, social selling moves away from the era of cold calling and unsolicited emails, enabling you to engage in more fruitful and less anxiety-inducing sales conversations with interested buyers.

Why is Social Selling Important?

a women looking up social selling on her phone

Now, you might be thinking, “Okay, so social selling involves using social media. But why should I bother?”

Well, here are a few benefits that might change your mind:

  • Improved lead generation: With social selling, you’re not just throwing darts in the dark. You’re able to target audiences that are already interested in what you’re offering. Hence, you can improve the quality of your leads.
  • Enhanced customer relationships: Social selling isn’t just about the sale; it’s about building relationships. You’re engaging with potential clients on a platform they’re comfortable with, leading to better connections and trust.
  • Increased sales: With improved leads and better relationships, it’s no surprise that social selling can boost your sales. According to LinkedIn’s social selling index, sales reps who leverage social selling tools are 51% more likely to exceed their quotas.

With these benefits in mind, let’s transition into some top tips and strategies to help you unlock your social selling potential.

11 Top Social Selling Tips That’ll Skyrocket Your Sales

People checking their phones for social selling

If you’re set on embracing the world of social selling, you’ll need more than a basic understanding.

Here’s where best practices come in — consider them your survival kit in the vast digital jungle of social selling…

1. Leverage LinkedIn Sales Navigator

LinkedIn Sales Navigator is not just a tool — it’s a treasure chest filled with nuggets of invaluable customer insights.

This advanced LinkedIn tool is designed to help you find the right prospects, understand their needs, and engage them with personalized outreach.

For instance, with its lead and company search feature, you can filter by job role, company size, and industry, among others, to find your ideal customers.

Moreover, it provides real-time updates about your prospects, such as job changes and shared posts, giving you a reason to engage.

Remember, sales pitches are out; insightful, personalized engagement is in.

So use these insights to approach potential customers with something valuable to them, increasing your chances of striking up a meaningful conversation.

2. Engage in Social Listening

Social listening goes beyond merely monitoring your social media mentions. It involves analysing the conversations and trends happening not just around your brand, but your industry as a whole.

For example, you might notice a rising trend or common pain point among your customers.

By addressing these in your interactions or content, you show prospects that you understand and care about their needs, making your brand more attractive.

So, make it a daily habit to listen in on the buzz, then respond strategically, placing your brand right at the heart of the conversation.

3. Promote Employee Advocacy

Your team members are not just employees; they’re your secret brand ambassadors waiting to be activated.

When they share your company’s content, they help humanize your brand and extend your reach into their diverse social networks.

For instance, a software engineer sharing a company blog post about a new feature they developed not only promotes your product but also showcases the brains behind your operations.

This type of content adds a personal touch, which can resonate with customers and build trust in your brand.

Remember, people connect with people, so fostering employee advocacy can be a huge win for your social selling efforts.

4. Partner with Influencers

Influencer partnerships can dramatically amplify your reach and boost your credibility.

But it’s not about picking any influencer; it’s about choosing the right one who aligns with your brand and can add value to your audience.

For example, if you’re a fitness equipment company, partnering with a respected fitness coach on Instagram can help your products get in front of the right eyes.

The influencer could share workout videos using your equipment, providing value to their followers while showcasing your products.

Thus, the key to successful influencer partnerships is finding those whose values align with yours, whose audience matches your target customers, and who can showcase your products or services in a way that adds value to their followers.

5. Prioritize Content Marketing

The value of high-quality, relevant content can’t be overstated. Effective content marketing isn’t about overt promotion; it’s about establishing yourself as a trusted thought leader within your industry.

This means sharing articles, infographics, and videos that not only pique the interest of potential buyers but also provide them with actionable insights.

For instance, if you’re in the SaaS industry, share tips on maximizing software productivity or post a how-to video for a common software problem.

By consistently offering valuable content, you attract potential customers, facilitate meaningful sales conversations, and organically boost your brand reputation.

6. Track Social Selling Statistics

While instinct plays a part in social selling, it should never be your primary decision-making tool.

Use social media analytics to track your efforts and understand which strategies work and which don’t.

For example, measure engagement rates to understand what content resonates with your audience or track conversion rates to see which tactics drive sales.

Adjust your approach based on data, not just gut feelings.

This constant analysis and adjustment make your efforts more targeted, increasing the efficacy of your social selling strategy.

7. Utilize a Variety of Social Platforms

One size doesn’t fit all when it comes to social selling.

Each platform has its unique demographic and engagement style, and your approach should reflect that.

LinkedIn, with its professional focus, is perfect for B2B outreach and networking, while Facebook and Instagram might be better suited for B2C and lifestyle brands.

Twitter, with its concise, real-time communication, is ideal for industry news and quick updates.

Be sure to optimize your messaging to align with the platform. A diversified presence allows you to reach a broader audience and tap into the unique opportunities each platform provides.

8. Focus on Building Relationships

Social selling is more about cultivating relationships than making a quick sale. It’s a long-term strategy, not a quick fix.

Engage with your followers by responding to their comments, answering their queries, and even participating in discussions on their posts when relevant.

For instance, if a potential client posts a question about industry trends, provide an insightful response or link to a helpful article.

This type of engagement builds a relationship based on trust and respect, positioning you as a go-to resource. This rapport will naturally lead to sales conversions over time.

Remember, in social selling, relationships are the soil from which sales grow.

9. Personalize Your Outreach

You’ve likely been on the receiving end of a generic sales message before — it’s about as thrilling as watching paint dry, right?

So, to truly engage with your potential customers, make sure your outreach efforts are personalized.

Study their profiles, understand their interests, and reflect on their needs. By doing this, you can tailor your messages to resonate with them on a deeper level.

For example, if you see a potential customer post about sustainability efforts in their industry, don’t just send them a message about your product. Instead, talk about how your product aligns with their sustainability goals.

By personalizing your messages in this way, you’re showing that you genuinely understand and care about their needs, which will in turn build trust and connection.

10. Stay Consistent with Posting

Posting a picture on social media

Consistency is the backbone of any successful social media strategy. Just as your favourite TV show has a consistent airing schedule, your social media accounts should also follow a regular posting pattern.

This keeps your brand fresh in the minds of your followers and demonstrates your dedication to engaging with them.

Establish a content calendar to keep track of what you’re posting and when.

Mix it up with a variety of content types — blog posts, whitepapers, user-generated content, case studies — to keep your audience engaged.

Plus, regularly updating your social media accounts may help improve your SEO rankings, which leads to greater visibility online.

11. Always Provide Value

Social selling isn’t a one-way street; it’s about fostering a beneficial relationship between you and your audience.

This means ensuring that every interaction — be it a blog post, an insightful comment, or a helpful tip — provides value to your audience.

Think of your social media platforms as a resource hub for your followers.

Sharing helpful tips, industry insights, and useful resources not only educates your audience but also positions you as a thought leader in your industry.

For example, if you’re in the software business, regularly sharing tips on maximizing software efficiency or guides on choosing the right software can be incredibly valuable for your audience.

Embracing the Future with Social Selling

social media lead generation featured

Perhaps you’re sitting there, a tad overwhelmed…

We get it.

But remember, it’s not just about selling — it’s about building relationships and connecting in meaningful ways.

You’ve got the tools, you’ve got the know-how, and now, you’ve got the insights from this definitive guide.

So, it’s time to take the reins, harness the power of your social networks, and skyrocket your sales.

The world of social selling is your oyster — go out there and make some pearls!

By Sam Driver

Sam is an Associate Editor for Smart Blogger and family man who loves to write. When he’s not goofing around with his kids, he’s honing his craft to provide lasting value to anyone who cares to listen.

Sourced from SmartBlogger

By Jonathan Vanian

  • New technology that converts text prompts into headlines, conversational paragraphs and images is in the early days of making its way into online ads.

  • Along with OpenAI’s ChatGPT, all the major online ad platforms are testing generative artificial intelligence tools.

  • “This is going to have a seismic impact on digital advertising,” said Cristina Lawrence, executive vice president of consumer and content experience at Razorfish.

 

Shortly after ChatGPT hit the market last year and instantly captured headlines for its ability to appear human in answering user queries, digital marketing veteran Shane Rasnak began experimenting.

As someone who had built a career in creating online ad campaigns for clients, Rasnak saw how generative artificial intelligence could transform his industry. Whether it was coming up with headlines for Facebook

ads or short blurbs of ad copy, Rasnak said, jobs that would have taken him 30 minutes to an hour are now 15-minute projects.

And that’s just the beginning.

Rasnak is also playing with generative AI tools such as Midjourney, which turns text-based prompts into images, as he tries to dream up compelling visuals to accompany Facebook ads. The software is particularly handy for someone without a graphic design background, Rasnak said, and can help alongside popular graphic-editing tools from Canva and Adobe’s  Photoshop.

While it’s all still brand new, Rasnak said generative AI is “like the advent of social media” in terms of its impact on the digital ad industry. Facebook and Twitter made it possible for advertisers to target consumers based on their likes, friends and interests, and generative AI now gives them the ability to create tailored messaging and visuals in building and polishing campaigns.

“In terms of how we market our work, the output, the quality and the volume that they’re able to put out, and how personalized you can get as a result of that, that just completely changes everything,” Rasnak said.

Rasnak is far from alone on the hype train.

Meta, Alphabet and Amazon, the leaders in online advertising, are all betting generative AI will eventually be core to their businesses. They’ve each recently debuted products or announced plans to develop various tools to help companies more easily create messages, images and even videos for their respective platforms.

Generative A.I. startups are driving VC deals

VIDEO04:53
Generative A.I. startups are driving VC deals

Their products are mostly still in trial phases and, in some cases, have been criticized for being rushed to market, but ad experts told CNBC that, taken as a whole, generative AI represents the next logical step in targeted online advertising.

“This is going to have a seismic impact on digital advertising,” said Cristina Lawrence, executive vice president of consumer and content experience at Razorfish, a digital marketing agency that’s part of the ad giant Publicis Groupe

In May, Meta announced its AI Sandbox testing suite for companies to more easily use generative AI software to create background images and experiment with different advertising copy. The company also introduced updates to its Meta Advantage service, which uses machine learning to improve the efficiency of ads running on its various social apps.

Meta has been pitching the Advantage suite as a way for companies to get better performance from their campaigns after Apple’s 2021 iOS privacy update limited their ability to track users across the internet.

‘Personalization at scale’

As these new offerings improve over time, a bicycle company, for example, could theoretically target Facebook users in Utah by showing AI-generated graphics of people cycling through desert canyons, while users in San Francisco could be shown cyclists cruising over the Golden Gate Bridge, ad experts predict. The text of the ad could be tailored based on the person’s age and interests.

“You can be using it for that sort of personalization at scale,” Lawrence said.

Meta’s Advantage service has been gaining traction with retailers using it for automated shopping ads, according to data shared with CNBC by online marketing firm Varos.

In May 2023, roughly 2,100 companies spent $47 million, or about 27.5% of their combined total monthly Meta advertising budgets on Advantage+, the Varos data showed. A month earlier, those companies directed 26.6% of their budget, or $44.9 million, to Advantage+.

Last August, when Meta formally debuted its Advantage+ automated shopping ads, companies put less than 1% of their Meta ad spend into the offering.

Meta Platforms CEO Mark Zuckerberg speaks at Georgetown University in Washington, Oct. 17, 2019.

Meta Platforms CEO Mark Zuckerberg speaks at Georgetown University in Washington, Oct. 17, 2019. Andrew Caballero-Reynolds | AFP | Getty Images

Varos CEO Yarden Shaked said the increase shows Facebook is having some success in persuading advertisers to rely on its automated ad technology. However, Shaked said he’s “not sold on the creative piece yet,” regarding Meta’s nascent foray into providing generative AI tools for advertisers.

Similarly, Rasnak said Midjourney’s tool isn’t “quite there yet” when it comes to producing realistic imagery that could be incorporated into an online ad, but is effective at generating “cartoony designs” that resonate with some smaller clients.

Jay Pattisall, an analyst at Forrester, said several major hurdles prevent generative AI from having a major immediate impact on the online ad industry.

One is brand safety. Companies are uncomfortable outsourcing campaigns to generative AI, which can generate visuals and phrases that reflect certain biases or are otherwise offensive and can be inaccurate.

Earlier this year, Bloomberg News found that AI-created imagery from the popular Stable Diffusion tool produced visuals that reflected a number of stereotypes, generating images of people with darker skin tones when fed prompts such as “fast-food worker” or “social worker” and associating lighter skin tones with high-paying jobs.

There are also potential legal issues when it comes to using generative AI powered by models trained on data that’s “scraped from the internet,” Pattisall said. Reddit, Twitter and Stack Overflow have said they will charge AI companies for use of the mounds of data on their platforms.

Scott McKelvey, a longtime marketing writer and consultant, cited other limitations surrounding the quality of the output. Based on his limited experience with ChatGPT, the AI chatbot created by OpenAI, McKelvey said the technology fails to produce the kind of long-form content that companies could find useful as promotional copy.

“It can provide fairly generic content, pulling from information that’s already out there,” McKelvey said. “But there’s no distinctive voice or point of view, and while some tools claim to be able to learn your brand voice based on your prompts and your inputs, I haven’t seen that yet.”

An OpenAI spokesperson declined to comment.

A spokesperson for Meta said in an email that the company has done extensive research to try to mitigate bias in its AI systems. Additionally, the company said it has brand-safety tools intended to give advertisers more control over where their ads appear online and it will remove any AI-generated content that’s in violation of its rules.

“We are actively monitoring any new trends in AI-generated content,” the email said. “If the substance of the content, regardless of its creation mechanism, violates our Community Standards or Ads Standards, we remove the content. We are in the process of reviewing our public-facing policies to ensure that this standard is clear.”

The Meta spokesperson added that as new chatbots and other automated tools come to market, “the industry will need to find ways to meet novel challenges for responsible deployment of AI in production” and “Meta intends to remain at the forefront of that work.”

Stacy Reed, an online advertising and Facebook ads consultant, is currently incorporating generative AI into her daily work. She’s using the software to come up with variations of Facebook advertising headlines and short copy, and said it’s been helpful in a world where it’s more difficult to track users online.

Reed described generative AI as a good “starting point,” but said companies and marketers still need to hone their own brand messaging strategy and not rely on generic content. Generative AI doesn’t “think” like a human strategist when producing content and often relies on a series of prompts to refine the text, she explained.

Thus, companies shouldn’t simply rely on the technology to do the big picture thinking of knowing what themes resonate with different audiences or how to execute major campaigns across multiple platforms.

“I’m dealing with large brands that are struggling, because they’ve been so disconnected from the average customer that they’re no longer speaking their language,” Reed said.

For now, major ad agencies and big companies are using generative AI mostly for pilot projects while waiting for the technology to develop, industry experts said.

Earlier this year, Mint Mobile aired an ad featuring actor and co-owner Ryan Reynolds reading a script that he said was generated from ChatGPT. He asked the program to write the ad in his voice and use a joke, a curse word and to let the audience know that the promotion is still going.

After reading the AI-created text, Reynolds said, “That is mildly terrifying, but compelling.”

Feature Image Credit: Sebastien Bozon | AFP | Getty Images

By Jonathan Vanian

@jonathanvanian

Sourced from CNBC