Author

editor

Browsing

By Chan Karunaratne

Be it if you’re on your daily commute, looking to sharpen your skills, or just plain bored, books are always there for you. Here are some great books to not just keep you busy during these tough times, but to take you to the next level.

1. Sprint (Okay, the usual suspect first)

cover of the sprint book

Sprint by GV is a fundamental book every designer should read regardless of the process used at their agencies. This book by Jake Knapp and John Zeratsky at Google speak about implementing the Sprint method developed at GV.

Sprint is a five-day process for answering critical business questions through design, prototyping and testing ideas with customers. You will learn how to produce a prototype for your product in just 5 days. No more months of design thinking for one feature.

We recently did a rethinking of our sprint process at Thiken to match our needs, and I highly recommend it for you as well.

Link

2. Hacking Growth

cover of the Hacking Growth book

This awesome read by Sean Ellis highlights the effects of applying non-traditional marketing methods to massively increase growth in startups and big companies alike. As a product designer, this book will definitely come in handy while conducting user research and building a business model.

The most interesting part about Hacking Growth is its use alongside the Sprint Book we talked about earlier. At AJ&Smart (the biggest design sprint agency in the world, probably) they use a hybrid of the two books for their sprint process. They call this Growth Design.

In this process, you focus on 3 main growth techniques from the book; Acquisition, Activation, and Retention and how to use it hand in hand with the design sprint process.

Link

3. Building a Story Brand: Clarify Your Message So Customers Will Listen

Illustration with the storybrand book cover

Okay, this is a marketing book. Story Brand explains how to tell a story to your users in order to drive sales by teaching listeners the seven universal story points all humans respond to.

This book will introduce us to the concept of the hero’s journey that you might have heard of. How you treat the customer or user as the hero and your product as the guide in his journey.

A story brand style brandscript can help in your sprint to understand the product and its customers better. PurpleBunny talks about how the brandscript became helpful when they redesigned Feedly’s homepage.

Link

4. 100 things every designer needs to know about people

Illustration with the book cover

Another read to add to a designer’s fundamental must-reads. 100 Things (I don’t wanna type the entire thing every time) talks about the science behind creating apps, websites, print, and almost anything that matches the way people think, work, and play.

What grabs the attention of the users? How can you predict the type of errors they might make? Why are some fonts better than others? Find answers to these questions and many more from this brilliant book by Susan Weinschenk, Ph.D.

Link

5. Steal like an artist

Illustration with the book cover

Alright. I’m gonna get straight with you on this. This book does not have a vast amount of knowledge. It’s doesn’t have 300 pages of content. But what it does have is some great tips on how to discover your artistic side and ignite your creativity. Oh, and it has pictures.

According to Austin Kleon, nothing is original. It’s all about getting inspiration and learning from the works of others to reimagine your own path.

It has only 133 pages to be exact and took me about 4 hours to finish. Yes, just 4 hours. So the next time you grab a flight, take this book with you. Trust me, you’re gonna thank me by the end of it.

Link

6. Creative Confidence: Unleashing the Creative Potential Within Us All

Illustration with the book cover

This is a book by David Kelly and Tom Kelly. Yes, the founders of IDEO. It explains the principles and strategies that help us to tap into our creative potential in our work and personal lives.

IDEO is one of the leading design and consulting firms in the world. They helped establish the concept of Design Thinking. David and Tom Kelly are well respected in the industry and their new book was highly acclaimed.

Referring to case studies from both IDEO and other leading companies in the world, the Kelly brothers talk about how we can discover our creative and innovative side.

Link

7. Power of Moments

Illustration with the book cover

And at last but not at least, this book by Chip and Dan Heath, the authors of Switch and Made to Stick, explains how certain moments in our lives change us.

In this best-selling book, the authors get into the details about how creative individuals have changed their businesses and lives around by creating “moments of magic” for their customers.

The book uses practical examples of these moments to showcase how the most ordinary of events can leave a lasting impact on you or your business.

Link

By Chan Karunaratne

Sourced from UX Collective

Sourced from appPicker

Every successful marketer would want to create a marketing campaign that would bring about the company’s desired results. Alas, every marketing campaign, no matter how well formulated is never devoid of challenges. Add in the fact that budgetary constraints is also another factor that complicates the entire process. The good news is that it is indeed possible to be able to do more even on a meagre budget. You just have to determine the best approach that will help make your marketing campaign entirely successful. Below are some tips that have been proven helpful in making a marketing campaign work to your company’s favour.

Invest on a perfect platform.

No matter how good you think your marketing campaign is but if you are not using the right platform for it chances are high that your efforts will only be in vain. If you truly want to make your campaigns reap the expected results, invest in the best marketing platform that has been known to work wonders in turning everything into a successful campaign. Never let your precious time be wasted on manually sending emails to your targeted audience. Let the power of automation send those emails to the right people, at the right time.

Be more specific.

If you think you can do it on a granular approach, then the better your marketing campaign would be. This way, you will be able to target your most specific audience and then design all your marketing efforts in a way that pleases every persona in your target market. Make sure that your created content, planned events and promotions will most likely engage every persona that fits your company’s target audience. Do not forget to harness the benefits of data capture as well so it would be easier for you to remarket later as you need to come up with future marketing campaigns.

Never settle for mediocre content.

Instead, always opt for an evergreen content that is classified high-value to your target audience. Although this may sometimes depend on the budget that has been earmarked for a specific marketing campaign but in most cases a greater amount of budget is usually set aside for content distribution rather than for content creation. However, if you want your marketing campaign to have increased organic growth then invest more into the creation of high-quality content.

Test and analyse.

Testing your promotional activities can be quite costly and time-consuming. However, if it is part of your first-ever marketing campaign you will realize that it will be more cost-effective if you consider testing your promotions to focus groups before declaring an official launch. This is when you have to make use of feedback and surveys. Afterwards, study the results and carefully analyse the efficiency of your campaign. If you need to hire an expert to help you analyse the results, then do so.

The best marketing campaign allows your brand to be known to its target market. Otherwise, your start-up business will only remain the best kept-secret in town – literally. Luckily, you have many ways to prevent such a thing from happening. Follow the tips mentioned in this article and be prepared to get blown away by the results.

Sourced from appPicker

Sourced from Rank me Locally

As technology is advancing with a rampant pace, so are the trends of digital marketing that has changed the outlook of the industry. In today’s digital space, it is not merely enough to have a website and social media; you need more to stay ahead of the game.

The digital world is revolutionizing with brilliant ideas, trends and technologies that are rising and prevailing in 2020 and beyond. These trends are changing the way of marketing for businesses and individuals.

Here are the six innovative digital marketing trends that will own 2020:

The Rise of Video Marketing

Videos will have a rise in 2020 and beyond. It is the best strategy for businesses to market their brands online and influence customers with their brand story. The customers are keen on watching short and long length interactive live streaming videos on YouTube. Not only YouTube, but Facebook, Instagram, snap chat, and Pinterest are showing trends of live video marketing for brands.

These videos deliver enormous entertainment and information to the audience to increase traffic views by hitting like share and subscribe to social media. Video marketing will be among the top of the list in digital marketing in the year 2020 and captive huge audience attention.

A successful video marketing involves many components like attention-grabbing introduction, problem-solving content, high-quality screen resolution, compelling punch line, and call to action elements.

Interactive Content is the Future of Digital Marketing

Interactive content is the future of digital marketing. The term “Interactive Content” defines the strong interaction between the brand and the audience. It triggers viewers to take some action and engage with your website or social media to enhance a dynamic experience with users.

Today’s audiences are bored with blogs, articles, and white paper content. They need something exciting and engaging to hold them back with a website. To get over with boredom, marketers should find new ways to present content to communicate and connect with the audience. There can be plenty of ways to interact with the audience, such as infographics, live videos, contests, wizards, quizzes, e-books, and snackable content.

The snackable content is a combination of visually appealing content to grab instant attention of readers at first glance. It combines short-form and long-form content to connect with readers and enhance traffic, ranking, and lead conversion of businesses.

Emerging Augmented Reality and Virtual Reality Technology Trends in Digital Marketing

The emergence of augmented reality and virtual reality in digital marketing has taken marketing automation far beyond the imagination. Now, businesses can use augmented reality AR to bring innovation in product marketing and show products to customers from three-dimensional angles.

Virtual reality (VR) is popular among all ages of audiences in the gaming industry. These technologies are ideal in promoting 5G internet broadband with faster live streaming than before.

Many leading shopping and furniture product brands are increasing their sales and revenues by using augmented reality trends in digital marketing. There are a variety of other industry applications implementing AR and VR technologies in brand marketing in 2020.

Using Artificial Intelligence in Digital Marketing

The artificial intelligence is one of the latest trends in digital marketing that is taking the industry by storm. Businesses are using artificial intelligence in various activities like rapid and automated e-commerce transactions, product recommendation, email personalization, and content creation.

Artificial Intelligence is being used in predictive data analysis of companies and businesses to improve their sales and revenues. The use of robotics intelligence is ideal for ease of execution of tasks and improves productivity, efficiency, and profitability of businesses in the long run.

AI is a scientific technology of designing intelligent robotic machines that think and respond like humans. It allows businesses to make smarter decisions in designing websites, improving user experience, creating successful advertising campaigns, SEO A/B Testing, personalizing content, and predicting consumer behaviors.

Introducing the Era of Voice Searches and Chat bots in Digital Marketing

Voice searches are long-tailed conversational queries that anyone can ask from a device and receive a fast and instant response. Voice search has changed the way of search engine optimization and digital marketing.

The value of written type-based search queries is less effective than voice search. There are a few popular voice search devices such as Google Home, Microsoft Cortana, Google Assistant, Amazon Echo, Alexa, iPhone Siri, and android phones. These devices are ideal for translating voice-based queries and showing desired results for businesses and individuals.

Chatbots are generally used as a popup in websites to allow users to ask any query regarding a website. The sales and support chat agents are always there to help and guide customers in any technical issue. Chatbots offer written style conversation between an agent and a customer and use natural language processing technology to execute and translate query. Now with the latest advancement and innovation, there are voice chatbots available for customers to respond to them in a voice-based conversation style.

Shoppable Social Media Posts

Social media has a considerable influence on businesses to share posts content and reach their desired target audiences. The emergence of e-commerce has created an enormous demand for social media for businesses. Many companies use different social media platforms for marketing their e-commerce products to the online audience.

Shoppable social media posts are introduced by a popular social media platform known as Instagram. It allows users to directly tag and purchase shopping products from the featured post content. Businesses can also create their brand stories by signing up a new business profile account and selling their labeled products online.

Conclusion

Hence, in a nutshell, those mentioned above are the latest and innovative digital marketing trends that will own in 2020. Some essential trends in digital marketing are last long to stay, such as organic search engine optimization, search engine marketing, and social media marketing.

Online reputation management, email marketing, content marketing, lead generation, and inbound marketing also have tremendous value and demand in digital marketing. These trends are ideal for increasing ranking, traffic, lead conversion, sales, and revenue for businesses.

Rank Me Locally is the best Local SEO Company that offers affordable Local SEO Services to clients. We are among the leading Local SEO Agencies in the United States that have a team of dedicated and qualified Local SEO Consultants to bring your website to the top of Google.

Sourced from Rank me Locally

By

The latest rumors surrounding Apple’s new over-ear headphones give a whole new meaning to, well, meaning.

One of the stranger opinions about Apple products is that they’re all marketing.

For many years, soberly technical types insisted that Cupertino’s wares are actually inferior. It’s just that they’re brilliantly marketed.

That’s largely been balderdash, with a helping of nonsense.

The products themselves — iMac, iPhone, iPad — have been more powerful marketing tools than any ad could ever be.

You see them out in the world and they speak with a different tone, a different style.

Even today, look at AirPods and you know that the things themselves make more of a statement than any ad for them has. In fact, most AirPods ads have made the statement: “Oh, dear. The creative team’s out of ideas again.”

And now Apple is rumored to be releasing over-ear headphones. No, not the Beats varietal, but your actual Apple-branded over-ear rivals.

Some say they’ll be equipped with splendid technology that’ll allow you to wear them back to front. Yes, just like your baseball cap.

I, though, am more moved by their alleged name. Serial rumorist Jon Prosser insists they’ll be called AirPods Studio.

I sense your misgivings. AirPods, in your eyes and ears, are cute little things that hang discreetly. Like little pea-pods.

How can they possibly have anything in common with hulking great over-ear phones that scream: “Look at me! I’m just like LeBron James!”?

Ah, but you’re not looking closely enough at Apple’s deep, meaningful approach to product naming.

Yes, the word AirPods does make them sound like tiny cute things. But where does that leave HomePod? I happen to think HomePods are cute, but tiny they certainly aren’t. Unless you compare them to the size of your house, perhaps.

And then, somewhere in the past, there was the iPod. Now that was small, but it wasn’t entirely tiny. Though, in its day, humans marveled at how something of its size could house so many songs.

Perhaps, then, you’ll conclude that, in Apple’s Nomenclature Orchard, Pod just means Music. Loosely.

Well, perhaps. But then how do you explain the existence of Apple podcasts? Those tend to enjoy a little bit of music at the beginning and end, and a lot of talking in the middle. Why, I was on one only last week and talked far too much.

So, you see, this Pod word isn’t quite what you think. Apple is clearly using its deeper neuropsychological bent to simply find names that make you feel good, even if they don’t make a grote’s worth of rational sense.

That’s the beauty of marketing, you see. Look at it rationally and all you see is gossamer. But examine your feelings — in the company of your friendly psychologist, perhaps — and you’ll see just how much it’s affected you.

The feeling of AirPods Studio isn’t hard, then, to discern. Regular old AirPods look great — they really don’t — on the street or in Zoom meetings. Over-ear headphones just look cooler in studios, right? And who isn’t a music producer at heart these days?

The alleged AirPods Studio are said to be $349, so they have to look really cool — whichever way you look at them while you’re recording your new demo.

There, now do you get it? These naming rituals are deep, truly deep.

Or perhaps you’re already au fait with these things. Perhaps you were one of the first to grasp what the R in iPhone XR stood for, long before Apple’s EVP of worldwide marketing Phil Schiller made the great revelation: Nothing.

Feature Image Credit:Big Apple. Big headphones.

By

Sourced from ZDNet

By Kimberly A. Whitler

I was recently asked some thought-provoking, career related questions by somebody entering the workforce. It made me pause. While I could provide one point of view, I thought it might be helpful to ask a number of executive leaders the same set of questions. Below is Part One in a series designed to provide insight and advice to aspiring C-level growth engineers (i.e., marketers).

What do you wish you knew when you first started your career?

Katie Borger, Vice President of Marketing of Boston Pizza Restaurants

Being “right” isn’t enough. Everyone has to believe you … whether it’s your guests, your stakeholders, your internal team, etc. No matter how good your idea or your point is, building advocacy, trust and ultimately respect will be the smarter play.

Brooke Budke, Vice President of Marketing of TITLE Boxing Club

The more you grow yourself, the more you will grow in the company. Many young professionals are led to believe it’s the company’s job to grow and develop its employees. I believe it’s your job to become obsessed with your own personal development.

Kathy Collins, Chief Marketing Officer of Massage Envy

Everything will be okay if you work hard, respect the people around you and love what you do. Work for companies with a strong culture and a clear vision. Above everything else, be a good person and things will work out.

Amy Halford, Global Chief Marketing Officer of Self Esteem Brands

I loved school. I loved learning and testing my learning. I really liked getting an A. One-hundred percent was always my target. That kind of thinking spilled into my early career, and I would apply the lens, “if I’m not 100 percent, then I’m not ready for X,” or, “if my experience and skills don’t match 100 percent, then I’m not a fit.” I could have been braver.

Eric Keshin, President and Chief Marketing Officer of Great Harvest Bread Company

Marketing is as much a “science” as an “art.” Relying strictly on opinions to persuade others can be a dead end. Relying on data / results and applying judgment to that is the better way to go.

Rebecca Miller, Chief Marketing Officer of Smoothie King

When I first started working, I had my entire career path and timeline all mapped out, but I wish I had been more open to change and trying new things from the start. You never know what doors will open by being receptive to new opportunities.

Christine Pescatore, Director of Marketing of Venture X

I wish I knew that you can plan your career to a certain extent, but experiences, external forces and your personal life can drive you to opportunities you would never have expected. My role now at Venture X, a coworking space franchise, didn’t exist when I started my career!

Derek Panfil, former Chief Merchandising and Marketing Officer of Pet Supplies Plus

When I started my career, I thought my career progression would be linear, and that is far from the case. It has had ups, downs, successes, and failures. What I would tell all those just beginning their career: be prepared to handle the ups and downs that you will encounter on your journey, and those that succeed do not let setbacks deter their overall passion to do great things.

Bill Zinke, Senior Vice President of Marketing of BELFOR Franchise Group

You can’t fast track experience. Every success, failure, good or bad decision has made me a better marketer and leader. I wish I’d known how important company culture is. Job-seekers typically focus on a job’s responsibilities and growth potential, but forget about finding a company with a positive, people-centric environment.

Mandy Nowels, Vice President of Marketing & Ecommerce of The Spice and Tea Exchange

Probably how important it is to understand how to motivate and communicate with people. No matter how good you are at your trade, the biggest opportunities for advancement lie in being able to manage more people. Quite often, your growth is determined by how effective and efficient your team is. You can fine tune your craft with yourself and your team every day, but companies want to promote people who motivate others towards the company’s goals and mission.

Join the Discussion: @KimWhitler

Note: The titles, positions, and company affiliations may have changed since the insight was generated.

Feature Image Credit: Wish came true, GETTY

By Kimberly A. Whitler

As a former General Manager and CMO, who worked for nearly 20 years before getting a PhD and working as an Assistant Professor at the University of Virginia’s Darden School of Business, I conduct research that focuses on helping the C-suite (and aspiring C-level marketers) better understand, develop, and lead marketing excellence.

Sourced from Forbes

By

“Google it.” If your friends, families, or colleagues are anything like mine, there’s a good chance you hear this phrase on a daily or at the very least, weekly basis. While it’s sometimes used in jest, the reality is, we can count on Google to help us answer all types of questions.

 

Much of this thanks can be given to Google’s “Hummingbird” algorithm update, which focused on improving “conversational search” at its core. At the time of the announcement, Google said that Hummingbird would be paying closer attention to every word in a query, to better understand the true meaning behind the user’s intent.

Since Hummingbird, featured snippets have become much more prominent in search as Google has become smarter and aims to provide information quicker and more effectively than before.

Google’s featured snippets have been a welcomed addition to the SEO community as well. As a content marketer, I see these as empty plots of prime real estate calling my name. If you’re unfamiliar with what I’m referring to, let’s take a look at what appears when we search “what is B2B content marketing?” in Google.

The image below is an example of a featured snippet:

b2b content marketing snippet

What are Google Featured Snippets?

Google says “featured snippets are special boxes where the format of regular listings is reversed, showing the descriptive snippet first.” Content for featured snippets is automatically pulled by Google from indexed webpages that Google believes matches the user’s intent.

For SEOs looking for ways to simply mark a page to be featured, Google says, “You can’t.” Not surprisingly, they aren’t offering up much more detail than that.

In translation: If you want to appear in Google featured snippets, you have to get out there, do some research of your own, put on your content marketing hardhat, and get to work.

That’s exactly what we have done here at KoMarketing for a number of our clients, and we can proudly say that we have had success.

Why Featured Snippets are Important for SEO

There are a few difference-makers when thinking about how featured snippet listings can impact SEO performance and results.

First, let’s go back to our above-mentioned definition of featured snippets, where we say “content for featured snippets is automatically pulled by Google from indexed webpages.” It’s important to note that your page does not have to be in the top position of organic results to be displayed in featured snippets. We have seen many client examples where blog pages or other educational site content that ranks further down page one begins to rank for featured snippet results.

Why is this so important? Well, oftentimes, the top few spots of organic rankings, especially for competitive terms, are taken up by websites with a massive business (and domain authority) behind them. Featured snippets allow smaller websites and organizations to compete for that essential search real estate.

The second primary benefit of featured snippets to SEO is simply the clicks and traffic that come from organic search when appearing in a listing. Industry research shows that about 9% of clicks go to featured snippets when there is a listing present.

At KoMarketing, we have been able to validate this research with several case examples. In fact, we recently landed a client’s webpage in featured snippets for a competitive question-based result, and have seen click-through-rates average between 10-25% for a variety of queries.

Here’s a snapshot of organic traffic to this page since it was picked up by featured snippets.

faq organic traffic chart

And finally, once you have pulled visitors to your site via featured snippets, you should capitalize by adding CTAs where they naturally fit. Since most of the queries that serve up featured snippets are considered to be “top of the sales funnel,” we often suggest adding banners to related whitepapers or other more buyer-centric content. Doing so allows us to push the site visitor further down the sales funnel, and will hopefully get them more interested in the organization’s offerings.

What are the Different Types of Featured Snippets?

To date, we have seen three primary types of featured snippets. These include:

1. Definitions: These snippets provide the user with a clear and concise explanation, specifically relating to the search term(s). We often see definitions appear for “what is” queries.

definition featured snippet

2. Tables: Google also commonly serves up tables as featured snippet results. Users are most likely to find these types of results when searching for dimensions of a certain item.

table featured snippet

3. Lists: When information can be easily presented in a series of data points, or steps to explain a process, Google will use lists in featured snippets. You will find both ordered (numbered) or unordered (non-numbered) lists depending on the result.
ordered list featured snippet

Google Featured Snippets: SEO Best Practices

Here are the steps we have learned to be critical (content marketing-specific), regardless of the query being searched.

  1. Select a Relevant Query
  2. Create Relevant Content
  3. Focus on Structure
  4. Remember SEO Best Practices
  5. Be Patient

Step 1: Select a Relevant Query

Before anything else is done, you must first identify a query to target. Since questions are very common featured snippets results, one place to start is working across the organization (sales, marketing, customer service) to identify a handful of frequently asked customer questions.

From there, look for long-tail search queries that have volume (Keyword Planner is a helpful tool) and can be included in the question itself. Make sure this is a question that requires an answer with some depth, as Google is starting to bake answers to questions like “what time is it in California?” directly into its results, with no SEO value.

time featured snippet

If you’re looking for some other ways to identify common customer questions, type a keyword associated with your business into Google and look for the “People also ask” results (see below) or use this tool, which is one of our favorites here at KoMarketing.

people also ask

Step 2: Create Relevant Content

When creating content for featured snippets, you must first and foremost focus on the query at hand. Make sure the piece of content (whether it’s a blog post or a landing page) is created with only the most relevant material and supporting detail specific to that query in mind.

Sprinkling bits and pieces of an answer throughout a less-targeted post will cause Google to work harder to decipher your content and will reduce your chances of appearing in the featured snippet for the query.

The “quality over quantity” rule also comes into play here. Your piece of content does not have to be thousands of words long for it to appear. We’ve had content with less than 500 words appear and drive an abundance of traffic to our clients’ websites.

Step 3: Focus on Structure

In addition to the overall quality of the content, we believe the format of the post is just as critical.

Before creating your content, research your query and see what formats (if any) are appearing in the featured snippet. Regardless of the query you’re targeting, make sure you include it in the title of the content. Ideally, the title of the content (including the H1 tag) will be the target query itself.

If you decide it’s best to use a list-style post, be sure to include the list towards the beginning of the post. If you think the answer to the question is best suited to be presented in a paragraph format, make sure the answer is offered as early in the post as possible and in the most concise manner possible. ‘

To summarize:

  • Include the question in the URL, title, and appropriate SEO tags
  • Present the most critical information at the start (no fluff!)
  • Think about using lists when answering “How” queries
  • Think about using paragraph format when answering “What” queries

Step 4: Remember SEO Best Practices

While Google suggests they are simply looking for the best content with this initiative, SEO best practices should not be forgotten. Include things like links to reputable sources, well-optimized titles and tags, and Schema markup. Schema markup is code that’s put on a website to help search engines return more informative results. (For more information on Schema, give Derek’s post a read).

Most of the results we see appearing in featured snippets come from a result on the first page of SERPs. However, as we mentioned, you don’t have to be in the first organic spot to get the answer box result:

what is digital marketing

With this in mind, broader SEO factors like mobile-friendliness, link profiles, and domain authority also play a factor in the bigger picture.

Step 5: Be Patient

As is the case with most things related to SEO and content marketing, patience is critical. One of our clients was recently placed in featured snippets for a competitive query a full year after the content went live. If you consider these above steps and do the work to identify an opportunity that can be attained, there’s a good chance your content will be featured in what some now are calling “position zero,” and the benefits can be substantial.

Final Thoughts

There are many other posts on the web that speak to the best ways to be featured in Google’s featured snippets, and we encourage you to check those out as well. But, from our experience in the field, the steps listed in this post are essential to success.

By

Sourced from KM KOMARKETING

By Alex McGeeney, StackCommerce

Instagram has come a long way in the past decade. No longer is it just a tool to make your sub-par iPhone pictures look better; the platform allows users to live-stream, share photos and enjoy a variety of dynamic face-recognition filters. But, perhaps more important than all this is the fact that it has become a huge advertising and money-making tool for brands and influencers.

Want to harness that power for your business? The 10 Instagram Growth Secrets From Celebrities & Influencers Course breaks down what it takes to grow a business on the social media platform, and it’ll only run you $13.99 right now.
The online boot camp is led by entrepreneur and marketing expert, Benjamin Wilson, who taps into the knowledge of big-name influencers and tastemakers on the platform.

Armed with expert advice and practical applications in hand, Wilson breaks down how to exponentially increase your following, generate profit, use hashtags to your advantage, and ultimately build an engaged audience that continues to come back to your content day after day.

So far, over 200,000 students have already taken this specific course, rating it an impressive 4.4 out of 5 stars. As one past customer notes, the step-by-step guide was “Amazing. The course is up to date and at the edge of what is happening now. I am enjoying the easy natural presentation and the logical step by step guides and procedures.”

If you’re ready to get serious about the ‘gram, consider enrolling in the 10 Instagram Growth Secrets from Celebrities and Influencers Course. Currently, the digital course is on sale for $13.99 — a total savings of over 90% off its normal retail price.

By Alex McGeeney, StackCommerce

Sourced from New York Post

By

When you’re having a conversation with your friend, you’re usually relaxed. You’re not trying to impress them with your vocabulary or pretending to be someone else.

But did you know that you can have conversations with your audience on your blog? You can speak to them the same way you talk to your friends over a beer on Friday night.

People are overwhelmed with information from social media, ads, and email. Content is everywhere. There’s only one type of content that filters through the noise. It’s genuine, easy to digest, and personalized to feel like it was written for you.

But before we dig in, let’s cover the basics.

Why should you write in a conversational tone?

According to veteran copywriter, Valerio Puggioni, most articles never get read because they’re a bore. The longer someone spends on your web page, the higher you will rank it. If no one reads your boring content, it won’t rank.

Conversational writing is breaking all grammar rules. You write the way you talk, use slang that is familiar to your audience and words that are easy to understand.

Think of all the marketing messages that make you cringe. It sounds like a robot wrote it. The copy is great and they’ve dotted every I and crossed every T but it doesn’t connect with you. You didn’t feel inspired to take action or share the email after reading.

With conversational writing, there’s an instant connection from the first word where the writer describes themselves as “I” and the reader as “You.”

When I started blogging in 2019, I barely got any bites from my content. I would share it on LinkedIn, Twitter, and Facebook. But no one was commenting or sharing my posts.

I decided to try a different approach in 2020 and the results have been amazing. As a test, I built out a topic cluster for the keyword “website copywriting service.”

Now, keep in mind that when you share links on Facebook and LinkedIn, your content won’t reach a wider audience because these platforms don’t want readers to leave their sites.

But I’ve enjoyed a ton of engagement since I started writing in a conversational tone. More people are reading my content, sharing it across social media and my ranking increased for the keyword.

Let’s look at the last two blog posts I shared in 2019. Check the engagement metrics at the bottom of the pages.

10 landing page copywriting mistake that hurt conversion conversational tone
10 landing page examples to increase convertion rate conversational tone

22 likes in total. LinkedIn is where my target audience hangs out, so the metrics really matter. Fast forward to February 2020 and the numbers are better.

Chima Mmeje everything I did to make money conversational tone
Website copy writing rates how much should you pay conversational tone

I wasn’t just using a conversational tone on my blog. I was adopting a similar tone when describing the content on social media.

Now that you’ve seen the difference in engagement levels, how do you write conversational copy?

7 Tips for writing in a conversational tone

#1. Speak to one person

Personalization is the most important rule of writing conversational copy. You want the reader to feel like they’re in your head, hearing your thoughts, and feeling your emotions. You can’t do that if you’re talking to the crowd.

When I’m writing, I usually create a persona in my mind. I give the reader a name, a job, a face, and a problem. I imagine the jokes that make them laugh and slang they reference during a conversation at lunch.

Nicole Bianchi explains that the first rule of conversational writing is to imagine that you’re writing to a single reader who is a close friend. It sounds so simple, but it’s a game-changer that makes your copy friendlier and personal.

Compare these two sentences:

There’s a 20% discount for users who spend over $500

I’ll give you a 20% discount if you spend over $500

The change from “users” to “you” is subtle, yet powerful.

#2. Open with a story

The most shared article on my website is a piece I wrote on website copywriting rates. I opened with a story about how clients come to me and complain about copywriters who’ve burned them in the past.

Website copy writing rates open with a story for conversational tone

Many copywriters reading this piece can relate to this story because they’ve experienced it first-hand. Storytelling is the fastest way to form an emotional connection with your audience.

Here are some tips to include storytelling in your writing:

  • Be the main character in your story. Personal experiences help you connect with your readers.
  • Describe feelings and emotions. They encourage your reader to live through your story.
  • Align your story with a message. Think of it as the aha! moment when everything clicks.
  • Make it easily relatable and fun.

#3. Break grammar rules

Writers know big words. Our grammar training is ingrained in us. Henneke Duistermaat calls it “writerliness.” Writing posh words and complicated sentences that makes your reader yawn.

Tools like Grammarly and the Hemmingway App can help you cut out passive sentences in favor of an active voice.

Rather than saying:

John White was disliked by many celebrities.

Write:

Many celebrities disliked John White.

Don’t worry about the right words to start your sentences. Begin with words like Or, Maybe, And or Because. They make your sentences short and easy to read.

Is there a word that makes the reader stop and think about the meaning? Replace it with a simpler word.

I can only cook fried rice. I’ve tried my hands at other dishes but failed. Maybe I didn’t inherit my mother’s cooking skills. Or I’m too lazy to learn.

Read your copy out loud. Does it sound like writing or a conversation? It’s time to hack those long sentences into tighter writing.

#4. Ask questions

Imagine that I was writing a blog post on “common mistakes freelance copywriters make.” And I opened with the question; What is your biggest fear as a freelance copywriter?

The goal of the question above is to make them think of a common fear many freelance copywriters face. It could be finding new clients or clients who don’t pay after you’ve completed a project.

Marketing Consultant, Pete Boyle explains that questions breaks up your prose and encourages the reader to think about what you’ve said.

They’ll be looking for specific answers to the question I asked in the copy. Subheadings in the blog post will include mistakes freelancers make when searching for new clients and getting paid for work done.

#5. Use examples

You’ve probably noticed that I’ve used screenshots and examples to make complex ideas easy to understand.

I read a blog post where the author was telling readers to use contractions when writing. But I didn’t know the meaning of “contractions,” and there was no example to explain what it meant. Using examples in your blog posts carries the reader along and strengthens your message.

#6. Don’t try to impress

Remember what I said about talking to your buddy on the phone and how you weren’t trying to impress them? No matter how technical your niche is, there’s always an easier way to make your content relatable.

Compare these sentences

An innovative tool from an award-winning company that helps marketers extricate Google Console data.

or

Save time pouring through Google Console data. Get all the information you need in one place.

Which message is easier to understand?

You’re not in a classroom or writing a thesis for an MBA program. Skip jargon words. Take time to understand the problems your reader’s face and empathize with them. Showing empathy is at the heart of a good conversation.

Write to help your reader solve a problem. They should come away feeling better for the new knowledge, not more frustrated.

#7. Infuse your writing with personality

No one can imitate you. They might try, but they’ll never be able to replicate your unique essence. In a world where over 4 million blog posts are released daily, personality helps you stand out from the crowd.

Fair warning, you might have a few more enemies who don’t agree with your message, but the high levels of engagement make it all worth it.

Think about your favorite TV personalities, podcasters, and YouTubers. These are saturated markets. But you have a few whom you love and adore.

What makes them special?

It’s their back story, the jokes, life experiences, and the passion they bring to each piece of content. I love sharing stories about the mistakes I made in my early days as a freelance copywriter. It shows readers that I’m human and I’ve been in a similar situation they’ve faced.

Content marketing becomes magic when you sprinkle bits of yourself throughout your copy.

Conclusion

Learning how to write in a conversational tone takes time. The key is to have fun while writing and not to overthink your sentences or grammar.

Hang out with your audience to get a feel for the writing style they prefer. Read your copy out loud. Does it sound like something you would say to your friend if they were seated in front of you? If not, change it.

By

Guest author: Chima is a freelance copywriter and SEO Content Strategist. She specializes in creating SEO-optimized web copy that drives traffic and increases conversions for your online businesses. She has published on top blogs such as Search Engine Watch and Hacker Noon. You can find her at Zenith Copy.

Sourced from Jeff Bullas

Most of the retail headlines we’ve seen have focused on two types of shopping: brick-and-mortar and e-commerce. But that myopic view leaves out the various other ways people engage with fashion, like trunk shows and home shopping events. Consider Sarah Easley’s two-year-old endeavour, Maison Marché, which essentially creates a pop-up shop in your living room—and introduces you and your friends to a few dozen independent or emerging designers in the process. Most of her events, or “fêtes,” as she calls them, take place in New York and throughout the tri-state area, but she’s brought her “fashion circus” as far as Aspen and Mexico City. Wherever she goes, the takeaway is the same: “There’s an authenticity to it, and it’s completely based in reality,” Easley says. “It’s wonderful designers in pretty spaces, surrounded by your friends.”

That sounds particularly nice right about now, since most of us haven’t seen our friends in months (let alone gone shopping with them). But Maison Marché has been affected by the coronavirus just like any “store”; Easley’s last event took place in early March, and she swiftly cancelled everything she’d booked for April, May, and June. “I hit a full pause,” she says. “But slowly and surely, brands started reaching out to me, and my clients were reaching out too.” Designers who had just received their spring collections had nowhere to sell them and hoped Easley might be able to help, while clients were coming to her for a mood-boosting pair of earrings or a fun blouse to wear on Zoom calls. So she began experimenting with a virtual fête through Instagram, sharing one independent designer a week and taking orders directly from her followers. “It’s a very engaged group of women,” she says. “I’ve sold about 25 units a week, which is typically what we sell before lunch at an event. But I’m so happy to support these designers in a small way, and my clients are super happy.”

Easley also has a team of freelance stylists who are staying in touch with clients and facilitating sales when necessary. That personal connectivity is no doubt a huge part of Maison Marché’s success. But Easley’s edit of brands is also key: She’s passionate about supporting small-batch, artisanal, and sustainable designers, and is careful to avoid “mood overlap” between brands. There might be a casual, utilitarian label like Nili Lotan next to a more bohemian one, like Warm or Isla & White; the goal is to avoid redundancies and the frustration caused by the choice overload of e-comm sites with their daily new arrivals. With most of her customers at home, Easley is promoting items with relaxed silhouettes, joyful prints, easy care—i.e., no dry cleaning—and friendly price points, mostly in the $300 range. “My team and I are posting on Instagram, sending photos [via text], and trying to tell the brand’s story digitally,” she says. “It’s been working really well for us.”

Sarah Easley
Sarah EasleyPhoto: Courtesy of Maison Marché

Easley doesn’t have a website, but is working on building one so more people can participate in future fêtes. She’ll continue her virtual sales throughout the next few weeks and is tentatively planning home events for July—with plenty of new protocols and social distancing measures in place. “I’m going to use a lot of outdoor space, so we can set up racks by the pool or on the lawn, and we’ll stagger appointments throughout the day so you really can be six feet apart,” she explains. “In most cases, these homes are pretty spread out. So I think it’s going to be more about keeping your distance than using tons of Purell and masks and not touching. But ultimately, the tone will be set by the host, because it’s her home and her community. I don’t ask hosts to do this—they ask me, and they invite their friends. So anyone who isn’t ready [to meet in person again] can wait until our next event in the fall.”

Still, most of us would probably rather shop at a friend’s house than at the local mall. That goes back to Easley’s initial inspiration for Maison Marché: After years of working as a buyer and retailer—she cofounded Kirna Zabete and sold her half of the company in 2016—she became acutely aware of how our shopping habits were changing. “So many people I knew were not going into stores anymore, and they were just having this lonely experience of shopping online,” she says. “But they also weren’t taking a risk on a new brand, because they didn’t know if the fabric was good, or what size they should get. And no one was shopping with a sister or friend anymore, because everyone is just too busy. But no one tells you the truth like your best friend! So my idea was to bring all of those things together.”

With the fate of department stores and physical stores in the balance, Easley’s nimble, ephemeral business model is primed for what comes next. “I feel really good about the Maison Marché model on the other side of this new world,” she says. “Unfortunately, I don’t think a lot of stores will be able to reopen, and I don’t think people are going to be jumping on planes to go shop in big cities soon. But they’ll be happy to go to a neighbour’s house down the street and shop globally there.”

Feature Image Credit: A recent “fête” by Maison Marché in a client’s home.Photo: Andrea Ceraso / Courtesy of Maison Marché

By Alisa Gumbs

As an entrepreneur, Dionna Dorsey is more than a little familiar with riding out a rough patch of slower sales.

“I have been a full-time entrepreneur now for a little over 10 years. Entrepreneurship is a calling. As a creative entrepreneur you learn how to ride the waves—the highs and the lows, the comings and goings of clients and business, and you just have to stick close to that middle ground and keep forging ahead, thinking positive and working as hard as you possibly can,” she says.

But as it has done with many areas of the economy, the coronavirus pandemic took a significant toll on her business, Dionna Dorsey Design, which offers creative direction, graphic design, and brand strategy.

“By the third or fourth week of March, I probably noticed a 75% decrease in client requests,” Dorsey says. “I was still working, but the workload was not as frequent. And I was not hearing as consistently from my prime clients.”

So Dorsey went into action mode, in what she calls her “pandemic pivot,” and shifted much of her time and attention to her side hustle, a fashion company called District of Clothing she started four years ago during another lull in her main design work:

“My prime client went on a spending freeze and I was like, now what the heck do I do? I kept hearing folks talking about passive income. I could hear my parents reminding me about multiple streams of income. And it made total sense to me to start a ‘side hustle,’ that I could start on my own, with minimal overhead, using the skills that I already had.”

From the beginning, the side hustle filled more than an economic need. “The message behind District of Clothing is very simple. We want to encourage self love, we want to encourage empowerment. And we also want to encourage progression.”

“I think that when you have a, I don’t like to use the word customer, but when you have a community base and you have customers that are belief driven, you all can come together around a similar purpose. Positivity is energetic and it is binding,” she continues. “I’ve been very blessed, and I just want to put more positivity out and hopefully be a reflection of what is given to me. And I couldn’t be more grateful that our community has been so so supportive.”

True to its uplifting nature, the pivot to District of Clothing was good not only for Dorsey’s bottom line, but for her spirits.
“I knew that I needed to do something that would be not just productive but also profitable. And I also needed a positive distraction from COVID-19 and the news at that time,” she says.
What she didn’t know is how much the business would flourish once she implemented the kind of creative strategic plan she’s been developing for her clients for years.

“April is when I saw the incredible boost in sales. We had what 170 orders for the month of April, and that is just insane. On an average April, we’re probably seeing like between 45 and 55 orders.”
Part of the the increase can be attributed to the launch of a new collection, called Common Purpose, which was originally planned for August or September as a way to encourage people to vote.
“I kept thinking about it and I said I can’t wait until August. There is no time like right now,” Dorsey says. “Ultimately, we’re fully dependent on other people to get through this time in a healthy and safe manner. This is very much a common purpose—we all have a common purpose of flattening the curve, staying home, staying safe, praying for others, or for just being helpful to mankind.”

There were tactical things, such as streamlining fulfillment and maximizing social marketing, that Dorsey did to boost sales.
“I use printful for my online fulfillment. And that’s on demand, on my phone. So, using printful helps me out tremendously. That’s number one. Number two, I upped my Facebook ad buys 500%. Number three, I removed the hero image from my website.” She explains: “When you first come to the website, typically you’ll see my logo and then an image that’s some model wearing a T shirt or sweatshirt. I removed that hero image and probably saved .7 seconds load time. Everyone’s on their phones, everyone was kind of nervous about the internet exploding, so let me help make this load faster.”

Dorsey also shares the following tips for how show achieved her remarkable increase in sales:

Master your messaging

“I put the Common Purpose collection first on the website with some marketing language, letting folks know that the only way we’ll get through is together, and that your purchase will support COVID-19 relief. I also changed my marketing language for our sales. I’ve changed it to our ‘work from home’ sale. And it’s specifically the items that I have seen people time and time again, either in zoom meetings, grocery shopping, or binging on the couch, as well as what I thought was most comfortable.”

Engage your community

“On social media, I was responding to people much faster. I also changed the design and the layout of our posts. Initially, my posts were very responsive to COVID-19 and then sometime later I switched the messaging. Honestly I began posting what I needed to see and read from a content perspective. I also wasn’t posting the items as much anymore. Now it’s much less on the apparel and much more on the memes and encouraging messaging.”

Communicate honestly

“At the very top of my website I noted that as a result of COVID-19, the items will be delayed. Just again being very honest and direct and letting people know I can’t promise you you’ll receive your items in a timely fashion like you normally would. My next step is probably to send a thank you note, letting folks know that we are so grateful for all the support and we just want to thank them for their patience during this time.”

Feature Image Credit: Dionna Dorsey

By Alisa Gumbs

Sourced from Black Enterprise