Author

editor

Browsing

Windows is a vast operating system with plenty of features you might never stumble upon. Make the most of Windows 10 with these expert tips.

Microsoft’s Windows OS isn’t any one thing; it’s an interwoven patchwork of features built atop other features that trace back to the beginning of the time-tested operating system.

With such a complex piece of software, it makes sense that there are little tricks and UI flourishes most people don’t even know about. Maybe you haven’t poked around Windows 10 too much or perhaps you’ve remained on Windows 7 for all these years. Well, it’s time to make the jump, as Microsoft ends support for Windows 7 this week.

Whatever your situation, we’ve compiled a list of useful tips that will help you get more out of your Windows 10experience. Or, at least, teach you some things you may not have known about.

Some have been available in Windows for a number of generations, while others are native to Windows 10. Microsoft’s most recent update for the OS arrived in November, but the May 2019 update added a bunch of new features and killed a handful of others. So there are plenty of new features and tricks to make the most of a constantly evolving Windows experience.

Secret Start Menu

Secret Start Menu

If you’re a fan of that old-school (i.e. non-tiled) Start menu experience, you can still (sort of) have it. If you right-click on the Windows icon in the bottom-left corner, it will prompt a textual jump menu with a number of familiar popular destinations (Apps and Features, Search, Run). All these options are available through the standard menu interface, but you’ll be able to access them quicker through this textual interface.

Show Desktop Button

Show Desktop Button

This desktop button actually dates back to Windows 7, but is handy nontheless. On the bottom-right corner of the desktop is a secret button. Don’t see it? Look all the way to the bottom and right, beyond the date and time. There you’ll find a small little sliver of an invisible button. Click it to minimize all your open windows.

There’s also the option to have windows minimize when you hover over this button versus clicking. Select your preference in Settings > Personalization > Taskbar > Use peek to preview the desktop.

Sourced from PC mag

By: Alan Coleman

Bringing some insights from the Wolfgang E-Commerce KPI Study 2020.

The annual study provides KPI benchmark data which allow digital marketers analyze their 2019 performance and plan their 2020. The most popular section in the report amongst Moz readers has always been the conversion correlation, where we crunch the numbers to see what sets the high-performing websites apart.

We’re privileged to count a number of particularly high-performance websites among our dataset participants. There have been over twenty international digital marketing awards won by a spread of participant websites in the last three years. In these findings, you’re getting insights from the global top tier of campaigns.

If we take a five-year look-back, we can see the conversion correlation section acts as an accurate predictor of upcoming trends in digital marketing.

In our 2016 study, the two stand-out correlations with conversion rate were:

  1. High-performing websites got more significantly paid search traffic than the chasing pack.
  2. High-performing websites got significantly more mobile traffic than the chasing pack.

The two strongest overall trends in our 2020 report are:

  1. It’s the first year in which paid search has eclipsed organic for website revenue.
  2. It’s the first year the majority of revenue has come from mobile devices.

This tells us that the majority of websites have now caught up with what the top-performing websites were doing five years ago.

So, what are the top performing websites doing differently now?

These points of differentiation are likely to become the major shifts in the online marketing mix over the next 5 years.

Let’s count down to the strongest correlation in the study:

4. Race back up to the top! Online PR and display deliver conversions

For the majority of the 2010s, marketers were racing to the bottom of the purchase funnel. More and more budget flowed to search to win exposure to the cherished searcher — that person pounding on their keyboard with their credit card between their teeth, drunk on the newfound novelty of online shopping. The only advertising that performed better than search was remarketing, which inched the advertising closer and closer to that precious purchase moment.

Now in 2020, these essential elements of the marketing mix are operating at maximum capacity for any advertiser worth their salt. Top performing websites are now focusing extra budget back up towards the top of the funnel. The best way to kill the competition on Search is to have the audience’s first search, be your brand. Outmarket your competition by generating more of your cheapest and best converting traffic, luvly brand traffic. We saw correlations with Average Order Value from websites that got higher than average referral traffic (0.34) and I can’t believe I’m going to write this, but display correlated with a conversion success metric, Average Order Value (0.37). I guess there’s a first time for everything!

3. Efficiencies of scale

Every budding business student knows that when volume increases, cost per unit decreases. It’s called economies of scale. But what do you call it when it’s revenue per unit that’s increasing with volume? At Wolfgang, we call it efficiencies of scale. Similar to last year’s report, one of the strongest correlations against a number of the success metrics was simply the number of sessions. More visitors to the site equals a higher conversion rate per user (0.49). This stat summons the final wag for the long-tail of smaller specialist retailers. This finding is consistent across both the retail and travel sectors.

And it illustrates another reversal of a significant trend in the 2010s. The long-tail of retailers were the early settlers in the e-commerce land of plenty. Very specialist websites with a narrow product range could capture high volumes of traffic and sales.

For example, www.outboardengines.com could dominate the SERP and then affiliate link or dropship product, making for a highly profitable small business. The entrepreneur behind this microbusiness could automate the process and replicate the model again and again for the products of her choosing. Timothy Ferris’ book, The 4 Hour Work Week, became the bible to the first flush of digital nomads; affiliate conferences in Vegas saw leaning towers of chips being pushed around by solopreneur digital marketers with wild abandon.

Alas, by the end of the decade, Google had started to prioritize brands in the SERP, and the big players had finally gotten their online act together. As a result, we are now seeing significant ‘efficiencies of scale’ as described above

2. Attract that user back

What’s the key insight digital marketers need to act upon to succeed in the 2020s? Average Sessions per Visitor is 2, Average Sessions per Purchaser is 5.

In other words, the core role of the marketer is to create an elegant journey across touchpoints to deliver a person from two click prospect to five click purchaser. Any activity which increases sessions per visitor will increase conversion. Similar to last year’s report, another of the strongest and most consistent correlations was the number of Sessions per User (0.7) — which emphasizes the importance of this metric.

So where should a marketer seek these extra interactions?

Check out the strongest correlation we found with conversion success in the Wolfgang KPI Report 2020….

1. The social transaction

The three strongest conversion correlations across the 4,000 datapoints were related to social transactions. This tells us that the very top performing websites were significantly better than everybody else at generating traffic from social that purchases.

Google Analytics is astonishingly rigorous at suppressing social media success stats. It appears they would rather have an inferior analytics product than accurately track cross-device conversions and give social its due. They can track cross-device conversions in Google Ads — why not in Analytics? So, if our Google Analytics data is telling us social is the strongest conversion success factor, we need to take notice.

This finding runs in parallel with recent research by Forrester which finds one-third of CMOs still don’t know what to do with social.

Our correlation calc finds that social is the biggest point of difference between the high flyers and the chasing pack. The marketers who do know how to use social, are the tip top performing marketers of the bunch. We also have further findings on how to out-market the competition on social in the full study.

Here’s the top tier of correlations we extracted from a third of a billion euro in online revenues and over 100 million website visits:

Retail

A screenshot of a cell phone

Description automatically generated

Travel

A screenshot of a cell phone

Description automatically generated

Overall

A screenshot of a cell phone

Description automatically generated

To read more of our findings pertaining to:

  • The social sweet spot
  • Average conversion rates in your industry
  • In-store sales benchmarked
  • Why data is the new oil
  • 2010 was the decade of the…
  • And much, much more

Have a look at the full e-commerce KPI report for 2020. If you found yourself with any questions or anecdotes relating to the data shared here, please let us know in the comments!

By: Alan Coleman

About Alan_Coleman — Alan set up Wolfgang Digital in 2007 at his kitchen table as a specialist paid search agency. Wolfgang Digital is now the European Search Awards “Grand Prix” Prize holders and holds the “Best Agency” title in Ireland’s Digital Media Awards.Alan lectures part-time for the Digital Marketing Institute and talks at conferences including SXSW Interactive, The Web Summit, SES London, AdWorld Experience Bologna and Omcap Berlin.When not digital marketing Alan can be found trail running or sea swimming. He has written for State of Search, The Guardian UK, and Moz about digital marketing.

Sourced from MOZ

By Heide Palermo.

Top marketing innovators across industries share their predictions

Innovation never stops. But a new year—and a new decade—gives us a chance to pause, reflect and get excited about the possibilities. So we asked top marketing innovators from brands including Google, HBO, Hulu, Visa, Sony and Chipotle one question: What’s happening in marketing right now that you’re most excited about? 

We’ve rounded up their answers, along with key trends that surfaced in 2019 and will continue to shape the industry, from emerging technologies to experiential to the impact of culture 

1. The Democratization of Content Creation 

“2020 will be the year that we see the democratization of celebrity at scale. With new platforms in streaming and social media, we will see attention shift away from traditional media allowing new voices to be heard.” Nick Tran, vp of brand and culture marketing, Hulu

“The democratization of creative tools … has resulted in a marketplace full of talented content creators. In addition to external agency partners, [we have] an in-house creative team as well as a hybrid team made up of agency and in-house talent. We are also making content with influencers, media partners and content distributors of all kinds.” Brynn Bardacke, vp for North America content and creative excellence, The Coca-Cola Company

I am most excited about the shift in content consumption behavior, which is creating opportunities and forcing businesses to rethink how and where they go to for ideas and content. Brands can no longer thrive by going to the same places they’ve always gone. If the business of content has completely changed, why hasn’t the way we go about making it? The industry needs to innovate and I say, ‘bring on the challenge.’” Tina Walsh, chief brand officer, Tongal 

“Capturing content is now easier than ever. But VSCO users have taught us that providing tools for creation isn’t enough. They need safe spaces where they can express their own unique voice free of judgment. Creative democratization is best realized within supportive communities that are based on freedom of expression.” Tesa Aragones, chief marketing officer, VSCO

“Content creation has quickly moved beyond marketing and is now influencing product design in unique ways. With the right tools, consumer communities can now be given the keys to the products and experiences they love, which in turn changes their engagement with brands. It’s really exciting to see this beginning to take shape—it’s a whole new model of consumer ownership when you think about products that are designed and created in part by the community.” Jodie Antypas, vp of consumer insights and UX research, EA 

2. Voice Technology and 5G

Advancements in voice technology and ubiquitous computing will bring new levels of humanity to technology, simplifying how we use it and ironically helping us detach for it. Speaking is one of the most natural ways of interacting and will create whole new challenges and opportunities for brands, eventually redefining what ‘brand’ means in the future. Marvin Chow, vp of global marketing, Google and one of Adweek’s 2019 Brand Genius honorees

“Voice technology is something that we’ve been working on for the past couple of years, and we were excited to partner with Pandora on understanding how consumers are interacting with voice technology while they’re in their daily routines. Conversational AI is certainly something that’s evolving and advancing every day.” Orchid Bertelsen, head of digital innovation, Nestlé USA 

“Right now, I’m excited about what 5G will bring to the future of live entertainment. A faster, more powerful connection unlocks a more social, frictionless and immersive fan experience while presenting a powerful opportunity for deeper engagement between fans, artists and brands.” Kevin Chernett, evp of global partnerships and content distribution, Live Nation 

3. The Impact and Influence of Culture 

“We have a tremendous responsibility not only to our brands but also to our consumers. … We have the ability to bring people together, diminish divisiveness, and celebrate inclusion. And by amplifying those messages, we are in the driver’s seat to influence a culture that is truly about inclusiveness and connectedness.” Lizette Williams, head of U.S. cultural engagement and experiences, McDonald’s 

“I get excited when I see brands willing to stand for something relevant and meaningful in the marketplace, even if it’s not universally accepted. … Brand marketing should be about more than providing products and services—it should be about changing our culture.” Karla Davis, senior director of integrated marketing and media, Ulta Beauty 

One trend I find interesting is how customers today have increased expectations of how and where brands show up and what they stand for. … The role brands play in culture is at an interesting point in time, and I expect we’ll start to see great brands emerge from the pack through remarkable storytelling, cultural relevance and more contextually relevant creative. Lauren Weinberg, global head of marketing, Square 

4. Increased Personalization 

We are able to develop a deeper relationship with consumers because we have access to real-time data, allowing personalization at scale. This is motivation to raise the bar for the communications we put into the world. Marketers who understand the power of insights and data use it as an accelerator to create value for consumers through their work. Mary Yee, vp of global marketing for PlayStation, Sony Interactive Entertainment

I am excited about our newfound ability to leverage customer data for building brand, and not just for driving sales. What defines you as a person goes deeper than how much you spend: It’s your values, tastes, friends, personal features and overall identity. These are the data points you want to create an emotional connection with your customers.Benjamin Lord, marketing consultant (formerly executive director at NARS Cosmetics) 

A customer now expects you to know who they are, where they are in the world and what they value, and then orchestrate the service experience around them. … Through emerging tech like AI and near field communication (NFC), we can make the transaction totally frictionless and, more importantly, we can recognize you, greet you and provide an individualized service experience. That is the future of marketing.” Mark Berinato, vp of digital experience, Panera Bread 

5. The Value of Experiential 

“Young people respond to meaningful connections that support their values. I see an exciting movement in the experiential marketing space where authentic and innovative IRL consumer experiences are driving brand love.” Ivan Heredia, vp of marketing, The Walt Disney Company 

“The move from the age of the customer to the age of trust. The sooner companies realize that in reality, it’s the customers who are the heroes and begin catering to their solicited and unsolicited needs with seamless experiences, the better chance they have at building a brand that creates a lasting and sustainable impact. After all, experience is the new product, and time is the new price.” Hussein Dajani, general manager of digital and CX transformation, Nissan Motor Co. 

“For two years in a row at SXSW, we bucked the digital trend and developed experiential events. Similarly, earlier this year for Game of Thrones, we brought Westeros to Austin and gave fans the chance to step into the world of the show. We always have an eye on what’s next, but sometimes innovation means going left when everyone else is going right.” Zach Enterlin, evp of program marketing, HBO  

“In the world of experiential, it’s been exciting to see brands streamline their teams and agency partners to work together on initiatives as opposed to the separate silos we’ve become accustomed to seeing. We’re happy to see more cross-functional planning where marketing, media, comms and experiential all have a seat at the table together so we can curate and execute really dynamic experiences.” Andrew Steinthal, co-founder and CRO, The Infatuation. CRO, Zagat

6. The Power of Data

“I am fascinated by the changing dynamic in the media and content landscape, and how consumers are starting to recognize that ‘free’ services come with a price tag—perhaps your data becomes a currency you are not entirely comfortable with. … These still embryonic shifts in perception combined with emerging regulation will, in my view, gradually reshape the landscape.” Adrian Farina, head of marketing for Europe, Visa

“Retention will be king. As data provides access to a deeper understanding of the customer’s experience and preferences, marketers will focus as much on retention as acquisition. I am really excited about the opportunity that CRM provides to engage with customers where they are at in their relationship with the brand.” Tressie Lieberman, vp of digital and off-premise, Chipotle 

There is a huge pendulum swing around these walled gardens of data—the Googles, the Facebooks, the Amazons—right now. I think the pendulum will swing back to where consumers have more autonomy and control over what brands collect, use and for how long they’re able to use it, more than ever before. Jonathan Lacoste, president and co-founder, Jebbit 

Feature Image Credit: We asked 21 executives across a range of industries what they see as the emerging trends of 2020. Julian Gamboa

By Heide Palermo

Sourced from ADWEEK

By

Speed up your HTML and CSS workflow with Emmet and Pug.

Modern websites require lots of HTML code. Complex layouts with multiple different views and states can be difficult to create with just a simple text editor. Thankfully, there are a host of HTML generation tools out there to work with. Here we take a quick look at two of the more popular tools, Emmet and Pug.

However, you still need to know your HTML to use both of these powerful time-saving tools. So, before you dive in make sure you’re using the popular semantic HTML tags the right way. Also see our guide to using a HTML boilerplate.

Generate HTML on the fly

When writing large amounts of HTML in one go, writing each tag out by hand can become very tedious, very quickly. For example, when writing out a list of links, we need to make sure that the <ul>, <li> and <a> tags all open and close in the right place. Otherwise the links may not work and the whole page layout will go completely haywire.

Emmet

Speed up your HTML and CSS workflow with Emmet (Image credit: emmet.io)

How to use Emmet

To make sure you reduce the chances of this happening you can employ the talents of Emmet. This is a tool that will save you lots of typing and will greatly improve your HTML & CSS workflow. Emmet allows you to create elements by typing out a CSS-like selector. It will then parse and expand that element into regular HTML. Below is the original element created in Emmet.

nav>ul>li*3>a.chapter{Chapter $ of 3}

Emmet will detect this element, parse it and then transform the element into standard HTML as shown below. A quick look at the Emmet element suggests that <li> is multiplied by (*3) and each <li> instance will be called Chapter followed by the appropriate number (up to 3).

Note how many characters the Emmet element contains and how many the standard HTML contains. Even this small snippet of code demonstrates how much time can be saved by using the Emmet shorthand.

<nav>
  <ul>
    <li><a href=”” class=”chapter”>Chapter 1
 of 3</a></li>
    <li><a href=”” class=”chapter”>Chapter 2
 of 3</a></li>
    <li><a href=”” class=”chapter”>Chapter 3
 of 3</a></li>
  </ul>
</nav>

Emmet is also aware of context. For example, if we are editing a <table> it is likely we will want some <tr> (these are rows) elements to fill it. All we would need to do is specify how many we need.

This is just a quick example of what Emmet can do, but there are plenty more configuration options available. These include CSS editing, BEM (Block Element Modifier) class creation and there is even a Lorem Ipsum generator.

It’s also worth noting that most code editors either have Emmet built in or support it through plugins. You can find out more about this on the Emmet Documentation page.

Use Pug for dynamic content

While Emmet is ideal for static content, what happens if content needs to be more dynamic? For example, we may need to generate personalised homepages, complex order tables or repeat common blocks of HTML. This is all possible in JavaScript, but by pre-rendering this content we can get an added speed boost without relying on the user’s browser.

Step forward Pug. This is a templating tool for HTML. You can write pages in the “.pug” format and Pug will read that file, inject some dynamic data into it and return standard HTML. The example below is how you would write the code in Pug to create the same HTML as the Emmet example (above).

ul
  each val in [1, 2, 3]
    li
      a(href=””, class=”chapter”) Chapter
#{val} of 3

A Pug file uses indentation alone to indicate nesting. It can iterate over values to generate large amounts of HTML in one pass. These “.pug” files are designed to be reused many times across a project.

Pug is available to install from package manager npm. But, if you want more information on how to get started with Pug pay a visit to the website.

Do you want to learn more about web design? Then subscribe to net, the world’s best-selling magazine for web designers and developers.

GenerateJS banner

(Image credit: Future / Toa Heftiba, Unsplash)

Feature Image Credit: Future

By

Sourced from CB CREATIVE BLOQ

By Mike Kappel

The way you market your business can mean the difference between failure and success. If done right, you can increase revenue, attract new customers, and retain your current customers. If done wrong, you’ll be left screaming, “Ugh, I’ve made a huge mistake!” and trying to pick up all of the pieces.

To keep your business on the road to success, learn what marketing mistakes you need to avoid at all costs.

7 Marketing Faux Pas, And How To Avoid Them

If you want to avoid some of the biggest marketing blunders of all time, you have to know what they are and how to steer clear of them. Here are seven marketing faux pas you need to watch out for in your business.

1. Spending Too Little Time On Marketing

How much time are you spending on your marketing efforts per week? Some of you might say a couple of hours. Others might say diddly-squat. Spending too little time on marketing can spell doom for your small business.

If you want to avoid this faux pas, start devoting more time to your marketing efforts. Just like with anything else in life, you have to work hard at marketing if you want to see results.

Set aside more time to build, implement, and analyze your marketing campaigns. Use that entrepreneur determination I know you have in you to boost your marketing efforts and spend more time marketing your business.

2. Failing To Track Results

I get it—you’re a busy business owner who gets caught up juggling a million and one tasks at once. So, tracking your company’s marketing efforts and conversions might not always be at the forefront of your mind. I’ve been there, too. But, failing to track marketing results is one faux pas you don’t want to make.

If you don’t track your marketing tactics, you’ll never know what does and doesn’t work. Not to mention, not tracking your marketing mistakes can lead you to make the same mistake time and time again.

Here are a few things you might want to (or need to) track at your small business:

  • Website users
  • Conversion rates
  • Pageviews
  • Blog or social media subscribers
  • Organic traffic
  • Social media followers and engagements

At my accounting and payroll software company, Patriot Software, our marketing team tracks various goals in a spreadsheet. At the beginning of each month, they meet to discuss whether or not they’ve reached their monthly goals and how they can improve moving forward.

3. Picking The Wrong Target

Ah yes, you just started your new business. Everything is sunshine and rainbows. Is that a butterfly over there? I remember those days. The days where you think “Everyone can be a potential customer!” If you’re still in this mindset, I’m going to kick you out of it right now.

One avoidable mistake plenty of amateur business owners make is thinking that everyone is a potential customer. Because they believe this, business owners around the world get their target market and audience all wrong.

While it might be true that your offerings appeal to a broad audience, they absolutely won’t appeal to everyone.

When it comes to marketing, you need to narrow down who you’re going to target. Instead of trying to sell to everyone, do some research to hone in on potential customers as well as their needs, interests, and demographics.

You’ve come this far. Don’t make the mistake of not getting to know your target customer inside and out.

4. Not Setting Yourself Apart

When it comes to being a player in the market, you have to be willing to set yourself apart from the competition. Otherwise, why else would your target market choose your business over another?

One big blunder is blending in with other businesses. Don’t blend into a market. Instead, diversify your business and stand out.

Take a look at your competition. How do you differ from them? What makes you stand out from the crowd of competitors? Use your answers to these questions to build on what makes you different.

Tell your target audience and potential customers what makes your business unique from all of the other ones out there. Take things to the next level and create a USP (unique selling proposition) for your business. Your USP should make your business shine and attract buyers based on your selling points.

Put yourself in your target market’s shoes when you think of your USP. What’s going to benefit them the most? What will appeal to their emotions?

If you want to avoid this rookie mistake and diversify your business, come up with an effective USP that your market can relate to.

5. Blowing Your Budget

As you’ve likely learned by now, money does not grow on trees. So, don’t start acting like it does when it comes to your marketing budget.

According to one source, you should devote 2-5% of your sales revenue to marketing. A blunder many business owners make is blowing their business budget on unnecessary or even spontaneous marketing tactics. Now don’t get me wrong. I do enjoy a little spontaneity every once in a while. But, I don’t blow through my business’s budget just for the thrill of it.

If you want to avoid this faux pas, establish a clear marketing budget, do some research on different marketing options and strategies, and track what does and does not work for your company.

Organize your budget in a document or spreadsheet. Record how much you spend—and for what—and track the results. If a marketing strategy doesn’t work for your business, don’t keep rolling with it. Instead, use your hard-earned cash to invest in calculated marketing efforts.

6. Not Having A Marketing Plan

As an entrepreneur, you know how important it is to have a plan in place. When you started your business, you likely created a business plan (or multiple business plans) to get your startup on the right track. But, have you taken the same steps with your marketing efforts? AKA, have you created a marketing plan for your company?

Solid plans are roadmaps that can lead your business to success. If you want to be the best, you have to establish a plan and (try to) stick to it. One major mistake small businesses make is writing off the idea of a marketing plan.

Take a look at this scary statistic: 50% of small businesses do not have a marketing plan. That means half of you are already making this major marketing mistake!

Let’s play a little game of “Did you know?” Did you know that a marketing plan can:

  • Help you analyze marketing strategies
  • Create a set of brand standards
  • Provide marketing direction
  • Measure marketing success
  • Help you understand your target audience and market

As you can tell from above, creating a marketing plan has a lot of perks. The solution to this marketing blunder is easy enough: write up the dang marketing plan!

7. Ignoring Your Competition

Sure, you might not like them. In fact, you probably despise them. After all, they’re going after your target audience and customers. Wait … who are we talking about again? That’s right: your competitors.

Even though you can’t stand them sometimes, your competitors can sure teach you a lot. There is a ton of information (and business lessons) you can learn from scoping out your competition. Instead of ignoring them, pay attention to what they’re doing right and wrong.

Keeping up with your competition can only help you in the long-run. Rather than steering clear of your competition altogether, conduct some research and dive deep into your competitors’ strengths and weaknesses. That’s right, folks. I want you to revisit the SWOT analysis. But this time around, use it to dissect your competition.

What are your competitors’ strengths? Do they have any threats in the market? How can you use your competitors’ weaknesses to benefit your business?

If you want to avoid this marketing mistake, stop letting your competition slide by and start doing your research now before it’s too late.

Feature Image Credit: Getty. Keep your business on the path to success by avoiding major marketing mistakes.

By Mike Kappel

I’m founder and CEO of Patriot Software, LLC. I have over 30 years of entrepreneurial experience across five startups. I started Patriot Software in the basement of a factory and grew it into a multi-million dollar company that serves small businesses all across the United States. I know what small business owners and entrepreneurs face because I’ve faced it myself. For more information, please visit Patriot Software or Follow: @PatriotSoftware on Twitter.

Sourced from Forbes

By

iOS 13 (and iPadOS) fixed the frustrating text-selection tools on the iPhone and iPad, but only if you know how to use them. Selecting a single word or sentence is still way easier on a Mac, because you have a mouse and keyboard permanently attached. On the iPad, though, you can still find the text selection slipping and jumping like an oiled fish.

Use these iPhone and iPad text-selection tips to highlight words and paragraphs the easy way in iOS.

iOS text limitations

iOS text selection: Seriously, Apple?
Seriously, Apple?
Photo: Cult of Mac

There are a few text-selection oddities in iOS 13. The most annoying is that, when you tap in the middle of a word, the text-selection cursor appears at either the end or the beginning of the word. On the Mac, if you click the cursor between the letters M and A of “Mac,” that’s where it goes. On iOS, you must tap the word first, then grab the cursor to place it where you actually want it.

This happens even when you hook up a mouse to your iPad. And worse, the initial cursor placement can end up either at the beginning or the end of the word you tap, depending where on the word you tap. This means you must assess the position before acting. All this, for a simple text insertion!

However, there are some excellent shortcuts that will make selecting text a lot easier on iPhone or iPad. Note, these shortcuts and gestures work in actual text fields, where you can edit text yourself. They don’t work on non-editable text — in an email or on a web page, for example.

Quick-Select

When you are in a text field, i.e., when you are typing text yourself, in something like Notes or Pages, you can use the following tap gestures to select whole blocks of text:

  • Double-tap a word to select the whole word/
  • Triple-tap a word to select the sentence containing that word. This includes the trailing period.
  • Quadruple-tap does the same as a double, only it selects the entire paragraph.

Smart-select taps

One of the most annoying text-selection tasks in iOS is trying to copy a URL, a phone number or an email address. If those strings are on a webpage, good luck. You can continue to struggle with them. Have fun as you try to copy them, and instead they all open a new email message, or launch Safari, or cause your iPhone to call the person whose number you’re trying to copy.

However, if this text is all included in an editable text field, you can just double-tap on any email address, phone number or URL. iOS is smart enough to recognize these strings, and to select them automatically. You can then safely copy them, or share them. It even works with phone numbers including spaces, brackets and + characters.

Get Drafts

From this...
From this…
Photo: Cult of Mac

Given that text is much easier to work with in a text editor, it makes sense to move text into an editor as soon as you realize you need to do more than just read it.

Drafts is a fantastic iOS (and Mac) app designed for just that. The idea is that you either start typing in Drafts, or you send text to it from elsewhere. Then, you can work on that text, and send it out to another app.

... to this.
… to this.
Photo: Cult of Mac

In our case, Drafts is ideal as a way to quickly capture text from an email or web page, and open it in a text editor. This means you can highlight some non-editable text, send it to Drafts, and then work on it in peace. Better still, Drafts has a share-sheet extension.

Imagine you’re looking at a web page covered in email addresses, phone numbers and so on. You need to copy those to use somewhere else. Just highlight everything on that page, tap the share arrow, and pick Drafts in the list of apps. Your selection will open in a Drafts window, right there in the current app! If you want, you can capture it to Drafts for later, but you can actually use all of the above tricks and shortcuts in this floating Drafts panel.

Hopefully you’ll now find text-wrangling on iOS 13 a little less annoying. You still wouldn’t want to edit an entire book on an iPad, but at least you won’t want to throw your expensive device across the room next time you just want to copy an email address.

Feature Image Credit: Photo: Charlie Sorrel/Cult of Mac 

By

Sourced from Cult of Mac

By

Microsoft Planner can help you create and share business plans and projects. Here are the steps for using it.

Microsoft Planner offers you a visual way to track and manage projects and other work among business teams. Available on the web and as a mobile app, Planner serves as a hub where all team members can create business plans and organize tasks so that other members can view and access them. How does Microsoft Planner work, and how can you and your fellow team members use it to manage your projects and tasks? Let’s check it out.

Microsoft Planner requires a Business, Business Premium, or Educational subscription to Office 365. Users of the Home plan or other consumer versions of Office 365 will not be able to access it. If you do have a qualifying Office 365 account with your organization, sign into the Microsoft Planner site with your Office 365 username and password. At your Microsoft Planner website, your first step is to devise a plan. Click on the button to Create A Plan (Figure A).

Figure A

figure-a.jpg

At the New Plan window, type a name for your business plan. Choose one of the two access options: 1) Public – Anyone In My Organization Can See Plan Contents; or 2) Private – Only Members I Add Can See Plan Projects. Click the Options arrow and add a group description if you wish. Click the button to Create Plan (Figure B).

Figure B

figure-b.jpg

Your next action depends on which option you chose–Public or Private. If you chose public access, then you can start assigning tasks. If you chose private access, then you may want to take this time to invite other people to the project plan. For the latter, click on the ellipsis icon and select Members. That action opens Outlook with your project group listed. Click on the link to Invite Others.

You can invite people internal or external to your organization. People outside your organization are invited as guests who will receive email notices and can access content in the group project. Click on the Copy Link button to copy a shareable link, or click on the Email button to send an invitation email to the people you’d like to join the group (Figure C).

Figure C

figure-c.jpg

Alternatively, click on the link to Manage Group Members in Outlook. Then click on the link to Add Members. Choose the members you wish to add and click the Add button (Figure D). Then close the window.

Figure D

figure-d.jpg

Close Outlook and return to Microsoft Planner. Click the button to Add Task. Type the task name, enter a due date, and then assign the task to a group member. Click the button to Add Task (Figure E). Continue to add and assign tasks this way to members of the group.

Figure E

figure-e.jpg

Next, you can create buckets to organize the different tasks by type of work, department, or other criteria. To do this, click on the link to Add New Bucket. Type a name for the bucket. You can then add tasks directly to that bucket (Figure F).

Figure F

figure-f.jpg

As you and other group members accomplish tasks, just click on their circles to indicate that they’ve been completed. You can then check on completed and ongoing tasks a couple of different ways. Click on the Charts header to view the progress of all tasks (Figure G).

Figure G

figure-g.jpg

Click on the Schedule header to see a calendar view of assigned tasks and flip through the months to see the status of all tasks (Figure H).

Figure H

figure-h.jpg

Click the ellipsis icon for a specific task. From the menu, you can assign a color label to it, assign it to a different person, copy the task, copy a link to the task, move the task to a different list, or delete the task (Figure I).

Figure I

figure-i.jpg

Click on the task itself. You can now add more details, including a start date, progress on the task, the priority, notes, and an attachment (Figure J). Close the task window when done.

Figure J

figure-j.jpg

Next, click on the ellipsis icon for a specific plan. Here, you can add it as a favorite, export it to Excel, add it to your Outlook calendar, and run other commands (Figure K).

Figure K

figure-k.jpg

To create a new plan, click on the New Plan entry in the left sidebar. To view all your plans, click on the Planner Hub entry in the sidebar. Click on the My Tasks entry to see tasks assigned to you.

Finally, you can use the Microsoft Planner mobile app to track and work with your plans and tasks. To get the app, click on the Get The App Button in the Planner Hub and enter your mobile phone number. Alternatively, grab the app directly from Apple’s App Store for an iPhone or iPad, and from Google Play for an Android device.

Feature Image Credit: Image: iStockphoto/Tanya St 

By

Sourced from TechRepublic

By Gideon Spanier

Growth is forecast to rise 6% in 2020 and digital promise fuels confidence in the future…

Get Brexit done — Boris Johnson’s election-winning slogan, proved the power of an effective marketing message and the UK ad industry begins the new decade in optimistic mood. Rapid changes in technology and consumer habits caused huge disruption in the last decade but digital advertising has been a growth engine as the UK, enjoying ten years in a row of rising ad expenditure. Here are some key trends for 2020:

A Boris ad bounce?

Even before last month’s decisive election result, leading agency groups were forecasting ad growth of around 6% in the UK in 2020 — in line with recent years, and ahead of most Western countries.

Advertisers keep ploughing money into search and social media as the UK is a leader in ecommerce and mobile.

Outdoor billboards are also generating more revenue as poster companies invest in digital screens. Greater “certainty” at Westminster could boost confidence, according to WPP’s media-buying arm, Group M, which sees “some potential for unlocking of advertising budgets — at least in the short-term”.

Brands are still obsessed by digital disruption

Some agency folk say the ad industry should stop talking about “digital” because it is no longer a silo and should permeate everything, but plenty of clients disagree as they grapple with transforming their businesses. Unilever has just appointed Conny Braams as its chief marketing and digital officer — with “digital” added to her job title as the FTSE 100 company behind Dove and Marmite emphasised it wants to become a “future-fit, fully digitised organisation at the leading edge of consumer marketing”.

Similarly, drinks giant Diageo is in the final stages of a global review of its ad-buying account as it seeks to be “at the forefront of media planning and data-driven marketing”.

The rise of streaming and “chasing the missing viewer”

The streaming wars will hot up when Disney+  debuts in the UK on March 31 as a rival to Netflix and Amazon Prime Video. Subscription video on-demand is a worry for advertisers because many of these services carry “no ads”, as the marketing for BritBox, a joint venture between ITV and BBC, boasts.

Zenith, a media agency whose clients include RBS and Disney, has warned “available audiences” for advertisers are shrinking as consumers “replace television viewing with non-commercial video”. One marketer talks about “chasing the missing viewer”, who is now on Netflix, surfing the web or playing video games.

Too much targeting?

Another worry is getting the balance right between mass marketing to big audiences and data-driven targeting of niche groups. Some brands, including Adidas and TopShop, have admitted in recent months that they have focused too much on digital, performance marketing to drive sales, and neglected brand-building. Truth is, advertisers want both. ITV, led by Carolyn McCall, plans to launch a targeted, online video ad-buying service, Planet V, in February.

Holding tech giants to account

Governments and advertisers have struggled for years to hold Google and Facebook to account but the UK’s Competition & Markets Authority could take a lead when it completes a big inquiry in July — with the potential to recommend regulation. The CMA warned last month that “a lack of real competition” in the digital ad market could be harming consumers and other media companies such as news publishers.

Agencies must adapt

Ad spend is rising but some clients are using technology to bypass agencies and “legacy” players are struggling to adapt. Publicis Groupe, Dentsu and M&C Saatchi all warned of poor trading before Christmas. The future for agencies is to be nimbler, more consultative and more strategic, which is creating room for new entrants.

Luke Smith, co-founder of Croud, a Shoreditch-based digital agency that has just sold a £30 million stake to private equity, says bullishly: “There are very few industries globally that have as much energy as the digital marketing space in London.”

London versus the regions

The number of people working in UK creative industries grew 30% in the past decade to two million — with half of them in London and the South East. However, some rebalancing away from the capital towards the regions is likely to be a theme in post-Brexit Britain.

Channel 4 will complete the opening of its new, national headquarters in Leeds this year, Dentsu is to move hundreds of jobs out of London in a cost-cutting move and WPP is planning a “campus” in Manchester to drive expansion.

Advertising matters

All of this change and growth is exciting because new, British disruptors from Starling Bank to On The Beach are using advertising to build their brands and it can add value. Shares in US exercise bike company Peloton, another “new economy” brand, slumped after the poor reception for its “sexist” Christmas ad campaign.

Ultimately, advertising matters because it is how a company communicates what it stands for. And, unlike Brexit, it’s a job that is never done.

Feature Image Credit: Gideon Spanier: Brands are still obsessed by digital disruption when it comes to advertising ( AFP/Getty Images )

By Gideon Spanier

Sourced from Evening Standard

By

Marketers are still not doing a good enough job explaining to consumers how their data is being tracked.

Speaking on a panel at The Drum’s Programmatic Punch event earlier this month, Belle Cartwright, director of data strategy for EMEA at Essence, said that even though GDPR is changing how brands approach data, many are still banking on consumers being willfully ignorant. She argued that this was the “wrong strategy.”

“You have to inform consumers properly on how their data is being used. How many of them know, for example, that their device ID on their smartphone is being stored so brands can look at their viewing habits to programmatically target them in the future? My guess would be not many,” Cartwright explained.

“We need to do a better job explaining why this data is collected and what the value exchange is to the consumers. Banking on them to not ask any questions is the wrong strategy and will only cause more damage in the future.”

Yet Tim Hussein, managing principal at Ebiquity Tech, questioned why marketers would heavily invest in this kind of programmatic advertising in the first place. He called out “mistruths”, likening them to lies told on the infamous ‘Vote Leave’ bus in the Brexit campaign, which give marketers a false impression of the true power of programmatic.

“Generally programmatic ads perform worse than other types of media. A lot of advertisers can pull back from programmatic and it won’t effect their ROI at all,” he claimed. “Publishers are selling programmatic with mistruths. Big DMP companies say it will make your efficiencies go up X amount, but then their cookie pools are inaccurate or these projections aren’t applied to all campaigns. There’s a lot of half truths being told.”

He added: “Right now there’s two extremes out there: you either get told programmatic is the best thing since slice bread or it’s a disaster. The reality is it’s somewhere in the middle.”

Also on the panel was Nick Stringer, vice president of global engagement and operations at Trustworthy Accountability Group, who claimed marketers should brace themselves for even more changes around data and GDPR.

“Yes, in theory, GDPR should cover the challenges we face around data, but it was only six years in the making and with the rapid rate of change we’re seeing technologically, it will almost certainly be altered soon,” he advised. “You would hope policy makers would put something in place that is more robust and covers things like the privacy directive, and reforms electronic communications much more deeply.”

The biggest looming threat approaching programmatic advertising will be the California Consumer Privacy Act (CCPA), which comes into place at the start of 2020, according to Jacob Eborn, privacy consultant manager at OneTrust PreferenceChoice. Although it won’t affect the UK, it could well set the tone for global changes.

Echoing Stringer’s comments, he concluded: “Everyone needs to be aware that how you define requirements for GDPR today probably won’t be the same in 18 months time. Thanks to the CCPA, it could soon be a lawyer who makes the case that a brand has been doing some unlawful. If you are a marketer and not comfortable with privacy litigation then you need to get comfy, and fast.”

By

Sourced from The Drum

Sourced from Forbes

A company only closes a deal after the customer buys their product. One of the most critical parts of any marketing material is the call to action. Whether it’s a video, audio or an article online, calls to action provide a point of contact where the business attempts to sway the consumer’s opinion.

The difficulty in compelling a consumer to act is directly proportional to how much commitment the buyer needs to make. A long-term commitment may need more persuasion than a quick action, but is also likely to see better returns over time.

To help businesses guide their customers toward making the decision that benefits both parties the most, 14 professionals from Forbes Communications Council offer insight into their most effective methods of persuading customers and why they are so useful.

1. Speak To Their Values

Customers typically won’t sign up for a product if there’s not a strong value proposition in terms of the end payoff. But if there’s a long journey between the sign-up and the payoff, it strikes us as particularly important to speak to users’ personal values. When users identify with the mission of the company (and vice versa), delayed gratification becomes an easier pitch. – Max Kornblith, Radvocate

2. Explain The What And Why

Members of my customer experience team are focused on calling customers at “moments of truth” to request feedback about their brand experience and level of satisfaction. We’ve achieved survey volume goals (thousands annually) by explaining why we’re asking for feedback and what we’ll do with it. It’s an effective tip because people will share their precious time when understanding the value and benefits. – Stacy Sherman, Schindler Elevator Corporation

3. Break It Down Into Smaller, Digestible Actions

When persuading customers to take an action, the first step is the hardest and most critical. If it is not a quick action, consider breaking the customer flow into smaller steps, such as expressing interest with an email address. This allows you to follow up with a customer (even in different channels) when there are additional steps or the customer action requires a commitment. – Vincent Phamvan, Simplr®

4. Listen More Than You Talk

It’s been my experience that “persuading” customers is a bad idea. The most effective way to impel action is to identify what the customer wants and/or needs and address it. If you aren’t doing that, nothing you say will matter. Whether you are talking directly to customers through research or simply picking up the phone, the information you’ll get will make an impact. – Laurie B. Timms, B2B Tech Comms

5. Show, Don’t Just Tell

Show, don’t just tell, the benefit the action will bring to the customer. People will not commit their valuable time to an activity with no promise of return. Regardless of whether the incentive is emotional, physical or tangible, make it easy to visualize and feel the reward. Paint a familiar scenario in the customer’s mind and illustrate how they will feel as your reward eliminates their pain point. – Jeff Grover, Best Company

6. Create An Engaging Customer Experience

Consumers today have higher expectations when it comes to brand engagement. Although your product or service may speak for itself, creating an exemplary customer experience sets your company apart from the rest. Engaged customers are more likely to make a purchase and become brand ambassadors who reinforce marketing efforts. – Marija Zivanovic-Smith, NCR Corporation

7. Create Scarcity And Urgency

I’ve found the best way to prompt customers into taking action is to create scarcity and urgency. Not using vague, “limited-time” verbiage, the offer should be personalized and tied to a specific deadline and available to a select “few” who are able to take advantage of said offer. This tip is effective because if interested, customers won’t want to miss out on a good offer (FOMO). – Lin Grosman, GoDataFeed.com

8. Inject Doubt

Customers are not ready to change. Actually, they most likely don’t want or need to. The space for a new commitment comes from removing certainty from their first choice. Show them a door in the wall, with light filtering from behind it, indicating an opportunity worth exploring. Only after they cross the door, can you hit them with the full discovery of the new option. – Matteo Atti, VistaJet Ltd.

9. Up The Stakes

As human beings, we’re all inclined to take the path of least resistance. This means, when trying to get customers to take multi-action steps, incentives along the way can prove particularly enticing. Whether it’s an iPad sweepstakes or a discount on service, give them something for their effort and you’ll see a much stronger response. – Melissa Kandel, little word studio

10. Live Or Die

One of the most helpful tips I have been given is to not care if you live or die (get the sale or not). Customers buy for their own motivation, not yours, so approaching with an attitude of living without the sale shows the customer that you are not there just pumping your product. You want the sale, but you are not so eager that you will take anything — you need the customer to be right for you. – Sarah Lero, Peerless Products Inc

11. Remove The Guesswork

Reduce your customer’s cognitive load through the engagement process. When you need them to act, remove all distractions and make it as simple as possible for them to take the next step. Keep the customer focused and relaxed by removing unnecessary elements from the page, using sequential form fields and straightforward calls to action so there’s no room for confusion. – Devin Henry, Nomadic Real Estate Investments, LLC

12. Think About The Opportunity Cost

Think about the opportunity cost — what are you leaving on the table by not taking action? What are you missing out on? Along with that, share a case study illustrating how a client capitalized on a similar choice and providing proof of success to bring the customer into the comfort zone. – Valentina Marastoni-Bieser, Cuebiq

13. Reframe The Conversation

Customers don’t like being forced into anything. It’s important to reframe the conversation around the risk of not doing anything. This approach allows the customer to feel more in control. The risk of standing still, especially in the digital age, is often much greater in the long run than the risk of trying something new and failing. – Jennifer Kyriakakis, MATRIXX Software

14. Build A Habit And Earn Loyalty

The best marketing is top-notch customer service. When your company proves it’s there for customers during every moment, and all the micro-moments in between, customers are more likely to return the favor, taking time out of their days to tend to a time-consuming task. You’ve earned their trust through your own efforts, and they’re willing to make the investment back. – Brie Tascione, Relay Network

Forbes Communications Council is an invitation-only, fee-based organization for senior-level communications and public relations executives. Find out if you qualify at forbescommcouncil.com/qualify. Questions about an article? Email [email protected].

Sourced from Forbes