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By Deanna Ting

Users of Google search on desktops may have noticed a slight change over the last week and that change is affecting what they perceive as an ad. This represents a further blurring of the lines between ads and organic sources in search.

Beginning Jan. 13, Google redesigned its desktop search experience to feature favicons, or preferred icons, next to every single entry, including an ad. Always shown at the top of a page of search results, ads receive the same favicon treatment: the word “Ad” appears in bold, yet small black lettering. Site owners can also choose their featured favicon.

This redesign first appeared in May on Google search for mobile devices. At the time, Google said the move was prompted by a desire to help users “better understand where the information is coming from and what pages have what [they’re] looking for.” Bringing that same design to desktops this month adds to the consistency of the search experience, regardless of the device, according to Google.

This isn’t the first time Google has changed the look of ads in search.

“What an ad looks like has gotten more subtle over the years,” said Brooke Osmundson, associate director of paid search for NordicClick, a pay-per-click agency. “It’s started to blur the lines between what users thought was an ad or wasn’t.”

Search Engine Land has posted a helpful infographic showing how Google’s design tweaks in search have evolved, so users find it heard to distinguish between what’s an ad and what is not.

The concept of banner blindness loosely applies here, said SEO consultant Bill Hartzer. Now that all search results and ads have favicons, “searchers will see the favicons and overlook them, also ignoring the ‘Ad’ favicon as well,” he said. “So, they’re going to be more likely to click more on ads, which will benefit advertisers. But, in the long run, it will also benefit Google.”

Early results from NordicClick seem to support that theory. Osmundson pulled data for four different clients, comparing their respective search engine ads’ click-through rates (CTR) during Jan. 7 to 13  with those during Jan. 14 to 20, after Google’s desktop search changes went into effect.

For all four clients (a local health care company, two business-to-business companies and an e-commerce company), the desktop click-through rates increased and ranged from 4% to 10.5%. All clients had slight declines in the click-through rates on mobile devices.

Last May for three of those four companies, after Google made its mobile search changes, mobile click-through rates increased 17% to 18% for two companies during the May 24 to 30 stretch, as compared with the May 17 to 23 period.

“If we see increased CTR, we might be spending through our budgets more quickly than we realized,” Osmundson said. “That’s great for our clients but in marketing we need to do more due diligence in our jobs to make sure they have a good user experience on the site to see our dollars work a little bit harder for us.”

David Ogletree, owner of the WME Training pay-per-click training company, however, did not find a significant increase in click-through rates when he pulled similar data for his clients. “There was essentially hardly a change at all back in May and now in January, too,” he said, referring to data he pulled for his 50 clients.

And RPA Advertising has also not detected a change. “We haven’t seen a noticeable impact on our clients’ paid versus organic search traffic,” said Anthony So, group director of search for RPA. “Favicons will have a stronger impact in verticals that consist of a lot of affiliate marketing partners.”

Following the changes made to mobile search in May, Hartzer conducted his own experiment to see what would happen if he used the same “Ad” favicon on his own website. (The “Ad” favicon was active in search for three days in May until Google removed it.)

“When I added the ‘Ad’ favicon on my site, and Google showed it in the organic search engine results, there were less clicks, as the ‘Ad’ text (favicon) was next to the listing in the search engine results,” Hartzer said, adding that the results did not surprise him because right at that time people were still becoming accustomed to seeing the “Ad” favicons next to search results.

Over time, however, banner blindness will take hold, Hartzer suggested. And when users unconsciously ignore the “Ad” favicon, advertisers will see higher click-through rates, he said.

Banner blindness is also something RPA’s SEO lead Ethan Hulbert is concerned about. “Google points to its non-English searches to show that the translated label is more differentiable,” he wrote by email. “For instance, a French search on google.fr will bring up ads labeled with the full ‘Annonce,’” Hulbert said. “But since most searches we care about are English, this gives us little comfort.”

Added Hulbert: “I think this trend is worth paying attention to, and expect it to have a muted effect over time.”

While Ogletree did not see any change in click-through rates for his clients following Google’s search design changes, this will ultimately benefit advertisers and, of course, Google, he observed.

“Every decision they make is to get more money from advertisers,” Ogletree said. In the third quarter of 2019, Google parent company Alphabet made nearly $34 billion from advertising alone.

By Deanna Ting

Sourced from DIGIDAY

It’s the most efficient route toward long-term success

When was the last time you looked up? That’s a question I’ve been asking myself a lot lately.

Amid endless to do lists and nonstop distractions, we spend our days overwhelmed with urgency. We’re so focused on what matters right now that we rarely take the time to look ahead and consider what will matter next.

What we all need is more time to spend thinking, to prove an idea, to do the things that inspire us. But time is the one thing that we’re not often afforded.

As business leaders, our success is often measured by delivering immediate results. So it’s no surprise that we spend the majority of our time focused on the day to day. According to a recent CMO survey, two out of three marketing leaders tend to focus on “managing the present” rather than “preparing for the future.”

Of course, we all know we need to look further ahead to promote long-term success for our businesses. History has proven this again and again.

Think of Disney. The company that launched as an animation studio took the notion of entertainment and film and brought it to life across experiences from theme parks to travel to stores. Today, nearly 200 years after launching, Disney is one of the most successful companies in the world. Or consider IBM. A decade ago, they made a decision to stand apart from competitors and stop selling hardware. Instead, they focused on their intelligence products like Cloud and Watson that imbued that hardware with value and functionality.

Disney and IBM have one thing in common. They looked up from the present, and in doing so, they charted a path to long-term success. This is what I mean by having a higher perspective and how you can apply these principles to your own ways of working to drive success in the decades to come:

Investigate deeper human truths

It’s easy to get caught up in trends, but brands of substance that endure can separate fads from fundamental shifts and uncover the underlying drivers of change.

We can all do this with a mindset shift. Rather than fixate on the present, create space for higher order thinking. Get into the habit of asking why an issue or story is resonating, why certain behaviors are changing. What you are missing about your audience and how their attitudes are evolving.

Find the answer to these questions and apply the learnings to evolve your brand to meet consumers’ changing needs.

Stand apart from competitors by taking a bolder, unconventional approach

A recent study shows that 63% of global consumers prefer to purchase products and services from companies that stand for a purpose. That shouldn’t surprise anyone reading this, as purpose has become paramount across the industry.

However, it’s becoming increasingly harder to stand out. Only 12% of consumers can link brands and the causes they support.

Purpose-driven brands need to take a bolder point of view and apply unexpected perspectives or lenses, to stand apart, even on mainstream issues.

Remember the medium is the message

In 1964, Marshall McLuhan coined the phrase “the medium is the message.” The media landscape is vastly different today than it was 50 years ago, but we’d all be wise to remember McLuhan’s advice. The channels through which a message is shared can say a lot about a brand. Choose credible partners that not only elevate the perception of your brand but connect with an audience using a conscious, engaged mindset.

Create time for clarity

As leaders, we need to create space for our teams for higher perspective thinking. An average worker spends 1,700 hours a year in front of their computer, but great ideas don’t come from sitting still. They come from experiencing the world, collaboration and cultural insight.

Encourage your teams—and give them the time—to leave the office. Schedule an offsite devoted to hacking an issue that’s been unsolved. Go on a field trip to inspire more creative thinking.

The beginning of a new decade creates the opportunity to look up and look ahead. It is essential we not only make the time do so but absolutely hold ourselves accountable; we are creating and living our own future now.

Feature Image Credit: Getty Images. The beginning of a new decade creates the opportunity to look up and look ahead.

By

Hayley Romer is the publisher and chief revenue officer of The Atlantic.

Sourced from ADWEEK

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Google Ads is making parallel tracking available for video campaigns, which is optional for now but will soon become mandatory.

Parallel tracking is designed to improve mobile site speed by bringing visitors directly to the landing page while measuring the ad click in the background.

Due to the importance Google places on site speed, parallel tracking is already mandatory for Search, Shopping, and Display campaigns. As of March 30th it will also be mandatory for all video campaigns.

Google emphasizes the benefits of parallel tracking:

“Your mobile site speed matters now more than ever. In fact, retail advertisers saw that a one-second delay in mobile load times can impact conversion rates by up to 20%… On average, we’ve seen that advertisers who adopt parallel tracking have reduced page load time by up to 5 seconds.“

How to Turn on Parallel Tracking

Advertisers can turn on parallel tracking by following the steps below:

  • Sign in to your Google Ads account.
  • In the navigation menu, click All campaigns.
  • In the page menu on the left, click Settings.
  • Click Account Settings.
  • Click Tracking.
  • Click the switch next to “Parallel tracking” to turn it on.

Before turning on parallel tracking, Google advises advertisers working with a click measurement provider to make sure their system is compatible with it.

Compatibility with parallel tracking will vary based on which features are enabled. A click measurement provider will be able to advise on what to do if there is an incompatibility.

By

Matt Southern has been the lead news writer at Search Engine Journal since 2013. With a degree in communications, Matt … [Read full bio]

Sourced from Search Engine Journal

By Lane Ellis.

Experiential content will help drive 2020’s digital agenda, and savvy B2B marketers should take notice.

Experiential is a word with subtly differing meanings depending on which setting it’s used in, however at the core of each definition is the fact that it all boils down to experiences.

Experiential content makes us a central part of a story, and not just a passive subject receiving a one-way brand message.

Experiential B2B Word Cloud Image

Use of experiential content has grown over the past several years as online technologies have reached a level capable delivering vibrant and engaging motion and sounds alongside clickable, swipable, and all other manner of interactivity to put you front and center.

TopRank Marketing CEO Lee Odden recently mentioned experiential content in his annual list of the top ten B2B digital marketing trends for 2020.

“Visual, experiential content that is easy to find and satisfies business buyer’s needs to be informed, entertained and inspired will continue to be areas of focus.” @LeeOdden Click To Tweet

With 98 percent of consumers more likely to make a purchase after an experience (Limelight), and 77 percent having chosen, recommended, or paid more for a brand that delivers a personalized service or experience (Forrester), why haven’t more B2B marketers begun to use experiential content?

Experiential Content’s Advantages

In a seemingly million-message-a-minute online world, experiential content offers a number of advantages.

It removes us from all other messaging, if only for a short while, and allows us to enter a world under our own control, where we can interact as we see fit, learning or buying at our own pace, all while creating a story that intertwines us with brand information and messaging.

In 2020 experiential content comes in many forms, no longer limited to just the real-world selfie booths and similar elements of the past, with just a few examples listed here:

  • Virtual Reality (VR)
  • Augmented Reality (AR)
  • Cloud-Based Digital Assets from Ceros and Other Platforms
  • Quizzes and Polls
  • Interactive Flipbooks and eBooks

In a way online gaming has been leading the way for decades when it comes to digital experiential content, and only recently have brands and marketers started to bring this power to B2B advertising campaigns.

An example of experiential content comes in the form of our Break Free of Boring B2B Guide, featuring interactive insight from a variety of B2B marketing industry influencers. Click here to enter the full-screen experience.

Experiential Marketing Embraces Digital Storytelling

Experiential content is also intertwined with both storytelling and customer experience (CX), together forming an extremely powerful triptych of B2B marketing strategy.

As a key component of experiential content, storytelling becomes even more personal and memorable when you’re a key part of the messaging experience a brand is sharing, and being remembered is more important — as well as more difficult — today than ever, which is why forward-thinking B2B marketers are utilizing experiential tactics in their 2020 tool-kits.

The importance of storytelling in the customer journey has become less of a secret in the past five years, as marketing experts and the data to back up the fact have combined to make brand storytelling a trend for the decade ahead.

“Experiential content’s role in powerful storytelling will be an increasing theme among B2B marketers looking to drive next-generation brand efforts.” — Lane R. Ellis @lanerellis Click To Tweet

Experiential Marketing Embraces Great CX

The other key element of experiential content — CX — appears to offer an ideal match, combining to form two important facets of successful B2B marketing.

What better way to deliver a stellar customer experience than by creating memorable brand storytelling using experiential content?

Two years ago we saw the rise of real-world physical pop-ups from the likes of 29Rooms achieving considerable success on Instagram and other social media platforms, however a shift to creating these worlds virtually online as immersive experiential content has taken place in 2019 and into 2020.

Experiential content also appears in WARC’s recently-released ninth-annual marketers report for 2020, which places it alongside purpose and product as three of the most important elements needed for brands to achieve greater success this year.

Some marketers and brands are pulling back from an over-investment in technology that has taken a certain amount of focus away from creativity, the same report’s survey data shows.

WARC Survey Image

Indeed, among the survey’s respondents — almost 800 global client and agency-side executives — one of the top elements comprising experiential content, VR and AR, was seen as being one of the most important emerging technologies in 2020.

Another big part of experiential content is online video, a near-unanimous selection on most top marketing trend lists, as it continues to receive the type of swift growth in ad spend dollars that has helped make online video a big success for Instagram, YouTube, and increasingly TikTok.

Over 80 percent of marketers plan to increase spending for online video in 2020, with 33 percent planning to boost spending on TikTok this year, according to the WARC survey. In the U.S. alone digital video spedning is expected to increase by over 31 percent in 2020, to $5 billion. (Winterberry Group)

“Being creative while retaining consistency of brand is key to unlocking the benefits of brand-building: from forging emotional attachments, to driving long-term brand equity and sales influences.” — Simon Cook @Cannes_Lions Click To Tweet

Cloud-based experiential content platform Ceros offers both an overview guide and an on-demand webinar for learning more about the technology, and offers up their own take on just what the term means.

“Experiential content is digital content that is purposefully designed to create an immersive experience for its consumers through some combination of interactions, animations, embedded media, and storytelling. It encourages active participation in an effort to form memorable, emotional connections between the consumer and the brand or creator,” Ceros notes.

“Experiential content makes us a central part of a story, and not just a passive subject receiving a one-way brand message.” — Lane R. Ellis @lanerellis Click To Tweet

Bake More Experiential Goodness Into Your B2B Efforts For 2020

via GIPHY

We’ve looked at what experiential content is, explored a few examples of how B2B brands are using it successfully, and showed how it is likely to see growing adoption in 2020 and beyond.

It takes considerable time, effort, and resources to implement a standout experiential content campaign, which is why many brands turn to a dedicated agency.

TopRank Marketing had the honor of being named by Forrester as the only B2B marketing agency offering influencer marketing as a top capability in its “B2B Marketing Agencies, North America, Q1 2019” report.”

Finally, here are several additional related resources we’ve put together to help you build your own interactive content:

By Lane Ellis

Sourced from TopRank Marketing

Sourced from Search Engine Watch.

As brands and their marketing departments deploy strategies to capitalize on record ecommerce spending — which soared to $586.92 billion in 2019 — new research from leading provider of brand protection solutions, BrandVerity, has brought to light important findings and hidden risks pertaining to the journeys consumers are taking online.

In order to give brands a better understanding of the search experiences their customers are having and how they are impacting brand perception and customer experience, BrandVerity commissioned the “BrandVerity’s Online Consumer Search Trends 2020” research study in Q4 of 2019 to over 1,000 US consumers, balanced against the US population for age, gender, region, and income.

Amongst the many findings, three main themes stood out:

Consumers confused by how search engine results work

Only 37% of consumers understand that search engine results are categorized by a combination of relevance and advertising spend.

The other 63% of consumers believe that Search Engine Results Pages (SERPs) are categorized by either relevance or spend, or they simply “don’t know.”

Additionally, nearly 1-in-3 consumers (31%) say they don’t believe search engines (e.g. Google) do a good job of labeling which links are ads.

Consumers more inclined to click on the result that appears first

Without a clear understanding of how search results are served up, consumers are more inclined to click on the result that appears first, believing it to be the most relevant option.

With 54% of consumers saying they trust websites more that appear at the top of the SERP, this isn’t just an assumption.

Consumers feel misled by the websites they find in the search engine results

51% of consumers say that when searching for information on a product, they sometimes feel misled by one of the websites in the search results.

An additional 1-in-4 report feeling misled “often” or “always.”

Even further, 25% also say they often end up somewhere unexpected that does not provide them with what they were looking for when clicking on a search result.

“Against a backdrop where consumers have increasingly high expectations of the brands they do business with, and are holding them to equally high standards, companies must ensure that the entirety of the experiences they provide meet customer expectations,” said Dave Naffziger CEO of Brandverity.

“As these findings show, a general uncertainty of how search engines work, combined with the significant occurrence of poor online experiences, mean oversight of paid search programs is more important than ever for brands today.”

Sourced from Search Engine Watch.

By

Big Tobacco likes to stay ahead of the curve – it has to in order to survive. Its fundamental problem is that one in two of its long-term users die from tobacco-related diseases. To hook a new generation into addiction, it has to try every advertising and marketing trick in its playbook.

And it has to be innovative. As one ex-marketing consultant remarked: “The problem is how do you sell death?” He said the industry did it with great open spaces, such as mountains and lakes. They did it with healthy young people and iconic images. So the Marlboro Man became a symbol of masculinity and, for women, the industry promoted smoking as a “torch of freedom”.

For years, the industry fought the regulators who slowly and belatedly restricted the places and ways it could advertise and market its products. Then came the internet, which was a dream come true for a tobacco marketeer. The industry could run riot in an unregulated haven. One commentator noted in Wired magazine in 2017 that the internet was a contemporary incarnation of the wild west.

As old rules no longer applied, Big Tobacco began using internet platforms, including Facebook and Instagram, to bypass advertising bans. They began paying social media influencers to promote traditional tobacco products as well as e-cigarettes online. And they were very successful at it.

In August 2018, the New York Times investigated Big Tobacco’s social media and Instagram influences. The paper found 123 hashtags associated with companies’ tobacco products, which had been viewed a staggering 25 billion times. Robert Kozinets, a professor at the University of Southern California, told the newspaper that what the industry was doing was a “really effective way” to get around existing laws to restrict advertising to young people.

Cease and desist

The pressure on the industry to act increased in May 2019 when 125 public health organisations called on Facebook, Instagram, Twitter and Snapchat to immediately end the promotion of cigarettes and e-cigarettes. This included banning the use of social media influencers. The industry ignored the request.

In December 2019, in a landmark decision, the UK Advertising Standards Authority ruled against British American Tobacco and three other firms for promoting their products on Instagram, after a complaint by ASH, Campaign for Tobacco-Free Kids and STOP, of which the Tobacco Control Research Group at the University of Bath is a partner.

In a follow-up statement, Facebook and Instagram announced what many saw as a long-overdue update to their policy on tobacco. It said that branded content that promotes goods such as vaping, tobacco products and weapons “will not be allowed”. The statement made the bold claim that their advertising policies had long “prohibited” the advertisement of these products. The platforms promised that enforcement would begin on this in the coming weeks.

Headlines touting the new policy made it clear that the platforms will ban influencers from promoting e-cigarettes and tobacco products. For example, a BBC headline announced: “Instagram e-cigarette posts banned by ad watchdog.” But they missed three crucial points. First, Facebook’s policies are designed for companies that play by the rules, not for tobacco companies whose playbook is to find ways around them or flout them.

Second, those who track the industry’s activities online say it is notoriously difficult to tell what Facebook calls “branded content”. On Instagram, Big Tobacco’s influencers post glamorised images of vape products with hashtags such as #idareyoutotryit and captions such as “feeling Vype AF”. They don’t post content that simply says “paid promotion of British American Tobacco,” for example.

Finally, serious doubts remain about how any of this will be enforced. The reality is that Big Tobacco needs Instagram to survive and can’t afford to be excluded. A market research company, Klear, recently noted that 96% of all brands have incorporated Instagram into their influencer strategy and that global Instagram influencer marketing activity increased by 48% in 2019.

One of those who has tracked the industry’s use of social media is Caroline Renzulli of Campaign for Tobacco-Free Kids. In an email, she told me: “In the weeks since the announcement that influencers would be banned from promoting tobacco and e-cigarettes, tobacco companies have continued to exploit influencer marketing on Facebook and Instagram to advertise addictive products to young people without consequence.”

She added that: “Facebook and Instagram are uniquely positioned to cut off Big Tobacco’s easiest access point to kids and young people around the world – but without swift enactment and strict enforcement of new policies, the announcement is yet another hollow statement from a company that no longer has any excuse for inaction on this issue.”

By

Sourced from The Conversation

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  • Pinterest surpassed Snapchat as the third-largest social media network in the US, according to a report from eMarketer.
  • EMarketer predicted that Pinterest will “continue to stay ahead of Snapchat in the coming years.”
  • The report said that despite Snap’s 2019 comeback and popularity with younger users, Pinterest’s “universal appeal” helped it pull ahead this year.
  • Shares of Pinterest surged as much as 12% on Tuesday morning after the report was released.

Pinterest has surpassed Snapchat to become the third-largest social media network in the US, according to a new report from eMarketer.

The news is a significant shake-up in the social media pecking order, and could signal that Snapchat has begun to lose its luster among the millennial users who for years have given the social media app a distinct cachet.

Pinterest’s number of monthly users grew to 82.4 million in 2019, up 9.1% from the previous year, beating out Snapchat’s 80.2 million, a 5.9% increase, according to the report’s estimates. Pinterest claimed the third spot behind No.2-ranked Instagram, and Facebook, which reigned as the most popular social network in the US last year.

The report caused Pinterest’s stock to jump as much as 12% on Tuesday morning after the report’s release.

“While Snapchat has a young core audience that it caters to, Pinterest has a more universal appeal, and it’s made significant gains in a wide range of age groups,”  said Nazmul Islam, an analyst at eMarketer, which is owned by Business Insider’s parent company, Insider Inc.

But the report does not include user numbers for China’s TikTok, which has enjoyed explosive growth among teens and young adults over the past year. In December, CNBC cited an estimate from App Annie that TikTok had 625 million monthly users on a global basis, but it’s not clear how many users the app has in the US.

In its report, eMarketer predicted that Pinterest would remain ahead of Snap for the coming years. But if the TikTok surge continues, both Pinterest and Snapchat could be soon be overtaken by the Chinese app.

Shares of Snap remained flat following the report’s release.

Following a 2018 redesign that initially caused backlash among users, Snapchat seemed to be making a comeback in 2019 thanks to popular augmented reality “lenses” like its gender-swap filter, earning it praise from investors.

But Pinterest’s efforts to convince investors that its platform is a “visual discovery tool” more akin to Google than Snapchat seem to be paying off. The eMarketer report shows that the strong user growth Pinterest saw ahead of its public offering last April has continued on an upward trajectory.

emarketer pinterest snap age
Pinterest’s wide appeal across ages helped it surpass Snapchat as the third-largest social media network in the US in 2019.
eMarketer

Get the latest Snap stock price here.

Feature Image Credit: Reuters/Brendan McDermid

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Sourced from Business Insider

By Jared Newman.

Spare a thought, if you will, for the digital advertisers who have grown dependent on knowing your exact whereabouts at any instant.

New information shows that the biggest source for all this location data—namely, the smartphones that we carry around everywhere—is drying up as Apple and Google offer stronger, clearer privacy controls on their platforms.

Some recent data points to consider:

  • Since the launch of iOS 13 last fall, the amount of background location data that marketers collect has dropped by 68% according to Location Sciences, a firm that helps marketers analyze location data.
  • Location Sciences also found that foreground data sharing, which occurs only while an app is open, dropped by 24%.
  • A Google spokesman tells Fast Company that when Android users have the option to only share location data when they’re actively using an app, they choose that option about half the time.
  • As Digiday reported last week, apps are now seeing opt-in rates under 50% for collecting location data when they’re not in use, according to Benoit Grouchko, CEO of the ad tech business Teemo.

None of this means that location tracking is going away, but with more people opting out of sharing their precise location with apps, advertisers now have to make do with less accurate information. That in turn could make them rethink overly invasive tracking in the first place.

[Screenshot: Location Sciences]

All about the options

With iOS, users have been able to stop any app from collecting location data in the background since 2017, but Apple gave this feature much more prominence in iOS 13. If an app is gathering location data while it’s not in use, iOS can show a pop-up with an option to cut off access. Apple also added a “just once” option in iOS 13 that requires apps to ask for location permission every time they’re opened.

“As those particular options were made available to users, we do attribute that to the decrease in sharing,” says Jason Smith, Location Sciences’ chief business officer.

[Screenshot: Location Sciences]

Android’s location controls haven’t always been as useful, but the latest Android 10 release plays catchup with a similar “only while in use” setting when apps request location data. Like iOS, Android 10 also alerts users when an existing app collects location data in the background and provides a shortcut to stop the app from doing so.

These tools are becoming available just as we’re becoming more aware of how mobile apps have quietly trafficked users’ location histories. The New York Times, for instance, has reported on how apps like The Weather Channel, GasBuddy, and TheScore have collected detailed location data from users even while their apps aren’t in use, and it has documented how this supposedly anonymous data can pinpoint individuals based on their movements.

How apps will track you next

With Apple and Google providing less ready access to GPS location data, marketers will likely turn to IP addresses for location tracking instead, says Location Sciences’ Smith. Apps and websites can collect this data through the mobile or Wi-Fi network you’re using, and neither iOS nor Android offer any built-in controls to prevent it.

Still, IP addresses are less accurate than the precise GPS coordinates that apps had been collecting previously, which means marketers will have a tougher time tracking your precise whereabouts. In practical terms, that means location-based advertising will probably get a lot dumber in the near term, as marketers lose the ability to determine what store you visited or where you had lunch.

“You have an environment in which advertisers have been paying for—at a premium cost—high-quality, highly accurate GPS data,” Smith says. “They’re now confronted with a phenomenon in which that data is less available.”

[Screenshot: Location Sciences]

Location Sciences’ angle in all of this is to sell tools that help advertisers know what kind of location data they’re purchasing. That way, they don’t waste money on inaccurate information. Other players in the ad tech business, however, are hoping for a more fundamental shift toward privacy.

We’re sort of at the precipice of this educational environment.”

Raman Sidhu, VP of business development for the marketing analytics firm Beemray, says the new tools in iOS and Android—along with new regulations such as Europe’s General Data Protection Regulation and the California Consumer Privacy Act—could be a wake-up call for a complacent industry.

“There are lot of different solutions now that are getting a lot of momentum, which previously wouldn’t have gotten any momentum because there was no reason for the agencies to think about something outside of the box,” Sidhu says.

One of those solutions, of course, could be Beemray, which rejects the idea of following people around and instead uses contextual clues (approximate location data among them) to predict which messages might resonate. As a basic example, someone who’s sitting at a desk in London and reading about travel might see an ad for direct flights to New York. Since the resulting ad wouldn’t be as hyper-targeted as what advertisers are used to, Sidhu expects that brands would have to focus more on production values, or on forging direct relationships with consumers who might provide data more willingly.

“Advertising should get better for consumers, because rather than being followed around with the same ads . . . the ad should be complementary to that user’s moods, moments, mindsets, and emotions,” Sidhu says.

The other possibility is that users will look to further protect their location histories through Virtual Private Networks (VPNs), which can mask the IP addresses on which advertisers are increasingly relying. Google already offers a VPN service for customers of its Google Fi cellular plans, and my colleague Michael Grothaus has called for Apple to build a VPN into iOS. Firefox has been experimenting with VPN service as well, and Amazon’s Eero routers offer VPN service through the Eero Secure+ subscription program. It’s not hard to imagine VPN becoming a standard feature on our phones, computers, and home networks in the future.

Location Sciences’ Smith says that’s one possibility among many as people become more privacy-conscious.

“We’re sort of at the precipice of this educational environment,” he says, “in which people are now becoming aware of what their options are, how those options impact the security that they will receive, and how other third-party companies are being respectful and mindful of those options.”

 

Feature Image Credit: [Photos: Tyler Lastovich; Lorenzo/Pexels]

By Jared Newman

Jared Newman covers apps and technology from his remote Cincinnati outpost. He also writes two newsletters, Cord Cutter Weekly and Advisorator. More

Sourced from Fast Company

By Jamie Johnson.

As more customers embrace online shopping, here are 10 ways you can increase foot traffic into your store’s physical location.

Small business owners with a physical location are always looking for ways to drive more customers into their stores. Some of the best ways to increase foot traffic to your store involve differentiating yourself from your competitors and offering a unique in-store experience. Here are 10 of the best methods to do just that.

Utilize digital channels

If you want your retail store to be a success, you have to incorporate social media as a marketing strategy. Social media is a great way to build engagement with your customers and keep your store in their minds.

You can do this in a variety of ways — from showing behind-the-scenes photos and videos to hosting contests and giveaways. And don’t forget to regularly promoting your products: Studies show that 56% of customers who follow brands on social media do so because they want to browse through the company’s products.

Improve your curb appeal

One of the easiest ways to attract more customers to your store is by improving the curb appeal. Make sure customers can easily access your store and that the front entrance is well-landscaped.

Spruce up the front of your store with inviting and aesthetically pleasing decorations, such as brightly colored flower pots during the spring and summer months, or seasonal and festive decor during the fall and winter months.

Claim your Google Business listing

When it comes to driving local traffic to your store, Google can be a very effective tool. However, you need to claim your Google Business listing first. That way, your store will show up anytime a local customer searches for a business similar to yours.

Once you’ve verified your business, you can start encouraging your customers to leave reviews. This will give your business credibility and will help new customers find you.

Read More: [3 Things You Need to Know About Customer Reviews in 2019]

Offer discounts and rewards

Everyone loves a good discount, so offering a promotion for a limited time is a great way to encourage customers to visit your store. Share your promotion through email and social media, and let customers know they can redeem the discount in-store.

Encourage customers to buy gift cards

With the holidays quickly approaching, now is a great time to start encouraging your customers to purchase gift cards for friends and family. Gift cards are often given out around the holidays, and this is a great way to reach new potential customers who may have never heard of your store before.

Some of the best ways to increase foot traffic to your store involve differentiating yourself from your competitors.

Host an event

Offering special events can be a great way to encourage customers to stop by your store. For instance, if you sell workout clothes, why not host a free yoga class in-store? Lululemon does this frequently to incentivize customers to stop by one of their locations.

You can also partner with other local businesses to co-host events. The point is, find a way to make your store a fun and inviting place customers will be excited to visit.

Let customers buy online and pick up in-store

Most customers love online shopping but hate paying for shipping. A great way to remedy this is by giving customers the option to purchase items online, then pick them up in-store. One survey found that 57% of customers will utilize this service to avoid paying for shipping costs.

If you decide to offer this service, make it as frictionless as possible for your customers. Have the merchandise ready to go once they arrive and train your staff on how to handle the occasional return.

Provide USB chargers

If you want to earn some serious goodwill with your customers, start providing free phone charging stations inside your store. You can advertise this as a unique perk on social media and your website. You’ll be sure to make an impression the next time a customer enters your store with their battery under 10%.

Create an entertainment area for kids

If you run a store that caters to moms with small children, set up an entertainment area somewhere in your store. This doesn’t have to be elaborate; it could just be a table where kids can color. That way, parents can enjoy their shopping experience and will be more likely to return to your store.

Set up a comfortable lounge area

Finally, shopping can be tiring for many customers. If you want to stand out, consider setting up a comfortable lounge area for your customers where they can relax. And you can sweeten the deal by offering complimentary tea and coffee.

Feature Image Credit: RyanJLane/Getty Images

By Jamie Johnson.

Sourced from CO

By

  • The digital media revolution has been transformative – but it has a dark side.
  • As millions more come online, these negative aspects will become magnified.
  • All stakeholders must collaborate to build a supply chain that is good for both customers and business.

Twenty-five years ago the first digital banner ad was launched, and a media revolution was born. Since then, data and digital technology have disrupted every aspect of the advertising, media and marketing ecosystem, transforming how we inform, entertain and engage people.

There have been many positive benefits. Creativity has expanded. Nearly any information can be found instantly. Shopping has never been easier. People connect in novel ways never thought possible. And the next decade will bring more change. We can see a world without ads as we know them today: where mass personalization is the norm; where immersive technologies transform media experiences; and where advertising serves as a positive force for society.

But there is a dark side to this revolution. Lack of transparency has led to massive media waste, and issues of brand and human safety. As digital media became dominant, we faced the inconvenient truth that we were operating in a murky and sometimes even fraudulent media supply chain. And while progress has been made to clean it up, it’s not enough. Digital media continues to grow – and with it, a dark side persists. Waste and fraud continue. Privacy breaches and consumer data misuse keeps occurring. Unacceptable content continues to be seen and viewed alongside brands. Bad actors siphon funds from advertisers and find ways to create scams, divisiveness and social unrest.

These are significant problems. As the next half of the world’s population comes online, the problems could grow exponentially unless all stakeholders come together and act. We are in the early stages of artificial intelligence and virtual, augmented and mixed reality – so imagine what broad application of those technologies could bring if left unchecked. While the clean-up efforts must continue, it’s time to use our collective intellectual firepower to chart the course for a different future.

Brand new

It’s time to create a responsible media supply chain that is built for the year 2030. Imagine a media supply chain that operates in a way that is safe, efficient, transparent, accountable, and properly moderated for everyone involved, especially for the consumers we serve. Imagine a responsible media supply chain that builds in the following attributes:

Content quality. Every media provider would have complete control over content quality on their platform. Common standards would be followed so certain types of content would not exist and would certainly not be monetized through advertising. Advertising would never be next to content where opioids are being offered; where illegal drugs are promoted; where abhorrent behavior is present; or where violence is seen.

Civility. Freedom of speech is a right, but civility is a responsibility. That means every media provider would handle editorial comments in a way that promotes freedom of expression, but in a way that creates a balanced and constructive discourse. Technology would enable broad and productive conversations, but technology would not make it easy to hijack conversations and disproportionately amplify negativity, divisiveness, or hate.

Digital ad spending now far outstrips TV in the US
Digital ad spending now far outstrips TV in the US
Image: Statista

Transparency. That means all media providers would enable full measurement visibility on ad viewability and audience reach, both within their platforms and across all platforms. This would create a better experience for consumers who would not be forced to see the same ad over and over again – on the same program, on the same platform, or across multiple platforms. Transparency would help avoid annoying consumers with too many ads and avoid wasting money.

Data responsibility. That means all stakeholders would follow common privacy standards and practices that start and end with serving the best interests of consumers. Choices would be simple, consistently worded, and completely understandable, so each person knows exactly what permission they’re granting and what control they have over their data. Consumers would trust that all media providers and advertisers are responsibly handling their data.

It’s time for all stakeholders to come together and create a responsible media supply chain that builds in content quality, civility, transparency, and data responsibility from the very start – a supply chain that is good for consumers and good for business. We’re on the edge of the next great revolution of technology. With all the great minds in our industry, we can and should avoid the pitfalls of the past and chart the course for a responsible future.

Feature Image Credit: ATLAS Social Media/Flickr

By  

Marc Pritchard, Chief Brand Officer, Procter & Gamble

Sourced from World Economic Forum