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By John Gerzema

When I started out (around the time Duran Duran roamed the planet), business-to-business (B2B) marketing was confined to the domain of the literal. The customer was deemed rational and analytical, so the messaging was bland and unimaginative. B2B meant “boring-to-boring.” All the communications felt like PowerPoint presentations. We spoke in the native language of sales collateral and trade show jargon. And a bulk of the work seemed dependent on sales teams’ connections and cold calling target clients.

Yet, over the past decade, we’ve seen B2B marketing evolve into “business-to-beautiful” marketing — marketing that illuminates the beautiful stories behind businesses today, expressing their visions and values in society. Suddenly, some of the best work is aimed at procurement executives through thought leadership, branded content, social media and content marketing strategies that drive a wonderful overhead appeal to shareholders and lovers of great narratives.

The shift was inevitable, in my opinion, given the rise of the internet and social media. What we’ve realized through social is that businesses are inherently emotional beings, they are creations of our imaginations, rivers of human growth and determiners of where we build our future communities. B2B marketing is no longer isolated in the ivory tower, creating empires unknown by the general public. Instead, “B2Beautiful” marketing has made the connection between B2B storytelling and our human growth potential. These B2Beautiful stories captivate our imaginations and trigger emotional resonance — key ingredients in building that residual stickiness factor in an attention-deficit world.

My company, The Harris Poll, recently released the Reputation Quotient study (registration required), which reports that contemporary drivers are found in today’s consumer desires, and many of the storytelling strategies employed by B2C marketers are becoming increasingly applicable to B2B marketing.

We see brilliant examples of brands implementing B2Beautiful campaigns today and engaging communities even in functional, low-interest categories. Maersk, for instance, is humanizing logistics services by personifying its giant cargo ships and documenting their travels through stunning visual images on Instagram. Cisco’s award-winning documentary, The Network Effect, highlights telecom development stories, while companies such as Salesforce and The Mosaic Company have created engaging podcasts. The Mosaic Company’s podcast, “The Great Yield Mystery,” featured a dramatic audio play about two farmers trying to understand why their harvest came short — it even offered listeners clues to solve the mystery and win prizes.

These companies understand that brands are stories in and of themselves and every aspect of who they are — from their work culture, logistics, products and services, to how they think and operate behind the scenes — is essential to creating an effective B2Beautiful marketing strategy. Their strategies provide five crucial takeaways that marketers should keep in mind while creating B2Beautiful marketing, regardless of if you’re a startup or a large corporation.

1. Pinpoint Your Story 

Use your mission and objectives to frame your values and use those components to create your story. Interestingly, The Harris Poll’s RQ survey also shows that there is a new market opportunity for B2B companies to take action on social issues. A new class of what we call “humanity brands” — companies that stand up for what they believe in and walk their talk. These brands are solving social ills, despite their political affiliation.

Successful B2Beautiful marketing, especially in the age of consumer activism, involves being able to identify issues that resonate with your brand and weave them into your story.

2. Weaponize Your Culture

A 2015 FORTUNE Knowledge Group report showed that corporate culture is incredibly important to building B2B relationships. Furthermore, 59% of executives surveyed rated knowing what a company stands for as more important when choosing a partner to work with, ranking higher than market dominance and innovation.

Depending on its mission, each company’s culture is unique. Once you know who you are and what you stand for as a company, you can then find engaging ways to share those convictions through the right media platforms. WeWork, for instance, uses its Instagram account to showcase their offices around the world, with photos of workers doing yoga or wearing stormtrooper helmets. They are motivating people around their motto to “make a life, not just a living.”

3. Don’t Be Constrained By Your Category 

At its core, B2Beautiful marketing involves building emotional equity. Every story you set out to tell about your company should be crafted to evoke empathy. This is how you inspire B2B buyers, (who, by the way, are consumers just like you and me) to be emotionally invested in your brand.

Some of the most emotionally engaging and brilliant work is coming from a few of the lowest-interest categories. In fact, it’s there where the biggest white space is found.

4. Diversify Your Channels And Forms Of Content

As a 21st-century business, there are key owned-media platforms that are imperative for B2Beautiful marketing — a blog for brand storytelling, social media platforms (LinkedIn, Instagram, Twitter, Facebook, etc.) and a newsletter. However, in addition to those channels, there are other platforms such as podcasts, videos, infographics and even gifs.

Work with creative partners to determine the right channels to use, depending on the stories you want to tell about the company, its products and services and core truths.

5. Ensure Your Strategy Is Buyer-Focused

We still are selling, after all, so be mindful of your target audience (B2B buyers) when you create your B2Beautiful marketing. What are their needs? Not just the tangible ones in terms of products or services, but also their values, triggers and unmet needs. What are their goals and how can you help them meet those goals?

Think about how your services amplify their missions, visions and values. Through your strategy, you can even educate buyers on ways to better connect with the end consumer and build substantial relationships that grow over time.

In the coming years, B2B marketing will, inevitably, continue to evolve in this direction. Therefore, it is important for marketers to adapt to these rules in order to differentiate their brands and remain attractive and relevant in the eyes of buyers.

By John Gerzema

CEO of The Harris Poll (Harris Insights & Analytics), a public opinion, corporate & brand reputation firm. NYT bestselling author.

Sourced from Forbes

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  • The GDPR requires companies to send emails to people on their mailing list who have never bought anything, asking permission to keep emailing them.
  • Most Americans are not opening those emails, and some are using them to unsubscribe.
  • As a result, some email marketers stand to lose 80 percent of their marketing lists — or face huge fines from the EU if they keep trying to email these people without permission.
  • People are ignoring privacy emails from CNBC.

You’ve probably received a bunch of emails from companies telling you that they’re changing their privacy policies, and perhaps asking you for permission to keep sending you email.

And, if you’re like most Americans, those emails went straight into the trash.

This is causing a nightmare for companies that rely on email newsletters or offers to gain and retain customers. The email marketing industry is projected to be worth $22.16 billion worldwide by 2025, according to Transparency Market Research, and approximately 82 percent of companies use email marketing, per marketing research firm Ascend2.

“People are not opting back in,” says Michael Horn, the director of data science for digital marketing agency Huge. “It’s one thing for your customers who don’t have a relationship with the brand to decline and not respond, but you’re also losing a sales channel.”

Internal research from Huge found about 38 percent of Americans are ignoring these emails, and 23 percent have actually used them as an opportunity to unsubscribe. Email marketing firm PostUp has even grimmer stats, estimating that only 25 to 30 percent of recipients globally, and only 15 to 20 percent in the U.S., are opening the emails at all.

“An email that says ‘privacy policy updates’ is never going to get opened,” says PostUp vice president of marketing and product Keith Sibson. “You never read the terms and conditions when you sign up for some website. It depends a lot on how it’s being presented to the users and how important the sender is making it sound.”

One email marketing firm said some of its clients have lost 80 percent of their email audience because they couldn’t get customers to open those emails and say it was OK to keep sending them email. This company asked for anonymity because of confidentiality agreements with its clients.

Why this is happening

These emails are coming because of the General Data Protection Regulation — better known as GDPR — a set of European Union privacy regulations that went into effect on May 25.

GDPR: Why everyone is freaking out over four letters from CNBC.

Under these regulations, companies are relatively free to send emails to customers who have purchased something from them. But sending email to non-customers is common practice in the email marketing world. A lot of companies ask for email addresses when you visit their web site, even if you don’t buy anything. Others buy email lists from third parties.

Now, they all have to ask permission to keep sending emails to non-customers. If an EU citizen does not opt in to keep getting emails, the company may never contact the person again — or the EU can sue the company for up to 4 percent of its annual revenue.

Although the GDPR rules are only for the EU, European citizens living abroad get the same protections. Companies may not know whether a person living in another country is an EU citizen, so they tend to play it safe. It can also be costly to maintain two sets of rules.

Sibson pointed out U.S.-based companies don’t have to get customers to opt in, so his company recommends its clients try to keep two separate lists from those they know are EU customers and those who don’t have to be GDPR-compliant.

“We’ve seen examples of senders losing the majority of their audiences maybe because they’ve taken a too broad interpretation of GDPR and applied the same logic to every customer,” Sibson said.

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Sourced from CNBC 

By Peter Economy

The secret to making a great presentation is winning over your audience in the first 30 seconds (and keeping their interest through the last 30 seconds).

No matter who’s in your audience, or where and when you deliver it, the secret to making a great presentation is capturing your audience’s attention and then holding it throughout.

Research shows that if you don’t get the audience engaged in your presentation within the first 30 seconds, then chances are you’ll lose them.

So, what can you do to grab and hold onto your audience? Here are a five proven steps for doing just that.

Step 1: Think up lots of ideas.

Every great presentation begins before you get up in front of your group. Start by thinking up lots of ideas to present, weighing which ones are the best for your particular audience. Consider who will be there, what you want them to learn and understand, and the impact you want to have.

Step 2: Create an outline.

After you’ve come up with lots of ideas for your presentation, create an outline of perhaps three to five of the main points you want to make. You don’t want to overwhelm your audience with too much information. Edit your ideas down to those that are most important and save the others for another time.

Step 3: Make connections and fill in the gaps.

Once you have your outline of main points, build the text that explains each and create pictures, graphs, spreadsheets, samples, or other props to illustrate your points. Remember: a picture really is worth a thousand words — researchers have found that when information is presented with vivid images, people will remember 95 percent of what they see and hear.

Step 4: Polish, practice–and then practice some more.

There’s an old saying that we’ve all heard at least a million times: practice makes perfect. If you want to make the best impression possible — in those most-critical, first 30 seconds — then be sure to polish and practice your presentation until it flows effortlessly.

Step 5: Crank up your energy.

Just before you begin your presentation, get excited — really excited. You want your audience to know that you are enthusiastic about your topic, and you want that enthusiasm to rub off on them too. The last 30 seconds of your presentation are almost as important as the first 30, so summarize your points clearly and succinctly, and leave your audience with an inspiring or uplifting message to take with them.

By Peter Economy

Sourced from Inc.

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If you follow this 10-step process, you’ll avoid the email mistakes that other marketers are making.

The following excerpt is from Susan Gunelius’ book Ultimate Guide to Email Marketing for Business. Buy it now from Amazon | Barnes & Noble | iTunes | IndieBound

Before you write an email message, you should understand some copywriting basics. Following are 10 steps that you should keep in mind as you write your email messages:

Step 1: Exploit your product’s (or service’s) benefits

If you’re writing an email message with a call to action that motivates people to take an action, then you need to exploit the benefits of the item you’re offering. Whether that item is one of the products or services you sell or it’s a free ebook, if you want people to act, you need to clearly explain the benefits they’ll get when they complete the action. Don’t just talk about the features of what you’re offering — clearly explain what people will get when they act. What problems will be solved or pain points addressed after that action is taken? How will acting make their lives better, easier or happier? Determine the benefits of your offer and promote them in your message.

Step 2: Exploit your competition’s weaknesses

Depending on your desired call to action, it could make sense to include copy in your message that shows why taking an alternate action is a bad idea and won’t deliver the same benefits as taking your desired action. Can recipients save more money if they take your action instead of a competitor’s? If you can show that your offer benefits people more than other offers, then include copy in your message that draws attention to those differences. Never assume people know what your key benefits are or how your offer is better than competitors’. Tell them in your copy!

Step 3: Know your audience

Writing any email marketing message begins by understanding the audience who’ll receive it. You need to know your target audience and what’s most important to them. This includes not only the benefits and features of your offer that are most important to them but also the language they’ll best relate to. Unless yours is a highly technical or regulated industry where very specific language is expected, your email marketing messages should be personable and conversational. Write in a language using style and words the target audience best responds to. Your message should sound like a conversation.

Step 4: Communicate WIIFM (what’s in it for me?)

No one cares about your business, products or services. That sounds harsh, but it’s true. All people care about is how your product, service, or offer can help them, make their lives better or make them happier. Don’t fill your messages with information about how great your company is and how wonderful your product or service is. Instead, write copy that clearly and repeatedly answers the question, “What’s in it for me?” Expand on the benefits of your offer so recipients understand how it will affect their lives in positive ways.

Step 5: Focus on “you” not “we”

Messages that focus on your business, products or services will be less effective than messages that focus on the audience. So think about how you can word the features, benefits, and differentiators of your product, service, or offer so they talk to consumers and not about your business. An essential part of focusing on “you” rather than “we” in copywriting is to write messages in the second person. For example, rather than writing a message that says, “Download our free ebook to learn our five Facebook advertising tips,” a marketing company could use copy that says, “Download your free ebook and learn five tips to boost your Facebook ad conversions.”

Step 6: Know your medium

To write effective email marketing messages, you need to understand the nuances of email communications that affect your copy. For example, email marketing messages should be structured with a main heading and subheadings as well as bulleted lists, so it’s easy for recipients to quickly scan your messages and evaluate their relevancy. Email copy should be written in short paragraphs so there are no long blocks of text. It’s also important to ensure your copy layout is easily readable on all devices. Furthermore, white space is important to allow readers’ eyes to rest.

Step 7: Avoid TMI (too much information)

What information is important to your audience? All copy should speak to the audience’s wants and needs. Clutter is an email message killer, so include only essential information and keep your copy is as tight as possible. Your overall email marketing results will improve when your messages are focused and devoid of extraneous information.

Step 8: Include a call to action

Your call to action is arguably the second most important part of your email marketing message after the subject line. Therefore, you need to make it extremely obvious what people should do after they read your message. Write a call to action that creates a sense of urgency and taps into your audience’s emotions.

Step 9: CYA (cover your ass)

Before you send an email message, analyze it to determine if any of the copy could get you into trouble legally or ethically. Be sure to include any disclaimers or proof to back up your claims so your messages and offers are as clear as possible. This could be as simple as including an expiration date and time (including time zone) for a coupon or a disclaimer clarifying that a free trial lasts only a certain number of days. The key is to leave no room for confusion, so when in doubt, consult with an attorney.

Step 10: Proofread

If you write your copy, design and proofread your own messages, you’re practically guaranteed to miss simple typographical and grammatical errors because you’re too close to the content to see all the mistakes. Use the spellcheck and grammar-checking tools in your word-processing software or even third-party grammar and spelling tools, but don’t rely on them entirely. Even tools miss errors or provide recommended edits that aren’t always the best choices for your copy, so ask another person to proofread your messages for you.

Feature Image credit: JGI | Jamie Grill | Getty Images

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Sourced from Entrepreneur Europe

 

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There are over 300 hours of video uploaded to YouTube alone every minute, and there are over 30 million active users on the platform every single day. The massive popularity and engagement received by video content online has opened up the door for new forms of advertising, most notably— pre-roll ads.

What it is:

If you’re not familiar with pre-roll ads, allow me to introduce you. Pre-roll is essentially an online commercial that plays before the video a given viewer has chosen to watch. In other words, they’re those pesky videos you watch with your trigger finger over the ‘skip’ button.

But, when done correctly, pre-roll ads can be a far more effective alternative to your television advertising; both in the results they can provide and the cost they are to run.

How it works:

Both pre-roll and your traditional TV commercials are creative, visual ways to promote your message, but the biggest difference in what they offer us as advertisers is that with pre-roll (as well as mid-roll and post-roll or outstream), you can target based on topics, interests, online behaviors, job titles held, other videos viewed and so much more depending on what platform you’re using to run them on.

But there’s far more differences beyond that. Namely, the length elotted for your ad spot. Pre-roll ads can run anywhere from six seconds for a bumper ad to one minute for mid roll ads. With such a drastic decrease in the time for us to get our message across from traditional television spots, the message itself needs to change.

Despite being a modern alternative to TV commercials, the biggest mistake you could make is attempting to simply plug your commercials into your pre-roll spots. While you may think you’re saving time and money by repurposing your commercial content for use in your online marketing, you’re really just shooting yourself in the foot.

Why? Because six seconds isn’t enough time to present enough qualified information for a sales pitch, so don’t try to make it one. While it may scare you to run an ad that’s not directly focused on a particular pitch, your online video advertising should be about creating and continuing a story.

This is an effective pre-roll strategy because sites like Youtube, where pre-roll is most often utilized, have changed the way we consume video. While historically the human race has used Youtube to find and share cat videos with friends, we’ve evolved to recognize the strength in the tool before us and began using it for the purpose of… research and understanding!

Now a fully-fledged search engine, chock full of how-to’s and tutorials; reflecting that informational-focus in your pre-roll creates a much higher likelihood of averting eyes off that skip button.

Matching this style of content with the targeting options available to you digitally ensures your pre-roll is focused on the the needs of your immediate audience while you know you’ve got their attention; because they’re waiting for content they’ve chosen to watch.

Another idea for your pre-roll content strategy is to acknowledge the lack of tolerance your viewer has for you being there. We’ve been conditioned to expect sales pitches and content breaks when watching traditional TV, but we’re not quite there yet online. Because pre-roll is more disruptive, it’s that much more important that it’s engaging.

Some of the best performing and most enjoyed pre-roll ads are those that poke fun at themselves by calling out the fact that no one wants them there. Get creative and humorous with your pre-roll! Your audience is also watching to be entertained, so don’t be afraid to do something far outside your traditional practices.

Your video ad serves as your bait while your landing page is the hook that catches you leads, so be sure you’re continuing the same conversation you started with your pre-roll. You already know the potential customers you’re driving from your pre-roll are comfortable with video, so use it.

Post a video on your landing page that picks up where your pre-roll left off. This type of seamless experience will go a long way with your audience.

Where you can utilize it:

YouTube may be the original hub for pre-roll ads, it’s not alone. Your pre-roll can run on over 4,000 sites; including Buzzfeed, Vevo and Twitter; and despite originally banning the ad type— Facebook now welcomes your pre, mid and post-roll videos.

Not working to disturb user experience on Facebook, Mark Zuckerberg openly banned their use on the platform but as online video viewership continues to skyrocket, so do video marketing opportunities.

Paul Potratz

Because pre-roll is more disruptive than traditional commercials, it’s that much more important it’s engaging.

As more television viewership moves digitally, video ads within featured content are only going to proliferate; don’t be the last one to the pre-roll party.

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Have a question about what you just read? Lets talk.

[email protected]

Sourced from Forbes

By Patrick McGreevy

Once a rare sight, electronic billboards that flash new ads every few seconds have sprouted up by the hundreds along California freeways in recent years, much to the alarm of environmentalists and traffic-safety experts.

In the nearly eight years since Jerry Brown was elected governor, his administration has nearly tripled the number of commercial digital signs permitted along highways, from 125 to 366, records show.

Now the Brown administration thinks California can make a profit, sending lawmakers a report that says it is “feasible” to allow commercial ads on state-operated electronic message signs along freeways in a test program that it estimates would bring in millions of dollars.

If successful, the pilot program could lead to ads for commercial products on many of the 904 state-operated message signs that currently are limited to flashing traffic information, road hazard warnings and Amber alerts on abducted children, according to a feasibility study sent by the California Department of Transportation.

The study led to the introduction last week of legislation to authorize a five-year pilot program pushed by lobbyists for the influential billboard companies that would benefit from the change. Meanwhile, cities and counties have launched efforts to kill the measure, fearing it would take away their power to control signage.

The bill by Democratic Assemblymen Kevin Mullin of South San Francisco and Rob Bonta of Alameda would exempt 25 digital billboards from the current state ban on such signs in public rights-of-way along freeways.

“This pilot project will provide the traveling public with clear, easy to understand messaging including public safety alerts and disaster alerts as compared to current electronic signs,” Mullin said, adding he wants to “make sure that we are taking full advantage of evolving technology and reaping the potential benefits of revenue that is generated in the process.”

Opponents fear the expansion will be one of the governor’s last actions before he leaves office in January, though Brown has not stated a position on the bill.

Patrick Frank, a Los Angeles resident who is president of the Coalition to Ban Billboard Blight, is among those alarmed by the spike in electronic billboards and the potential for more to come.

It’s the world’s worst idea,” Frank said. “It’s crazy. It’s out of control. It’s not financially necessary. We don’t need advertising on our freeways.”

The test program would generate $10.2 million in revenue for the state over the first four years, according to the Caltrans analysis. But Frank notes the state is already projecting a large surplus next year, with almost $14 billion in its rainy day budget fund.

He said the new digital billboards would be an eyesore.

“We’re completely against it for aesthetic reasons, among others,” Frank said.

The proposal is also opposed by Jerry Wachtel, a traffic safety expert who has done research for Caltrans and the National Cooperative Highway Research Program, and who believes the digital signs would make California freeways more dangerous.

“It’s a horrible idea,” Wachtel said. “There is no doubt that it would add to distracted driving. It takes the driver’s eyes off the road. And depending upon how effective the beer ad is, it may take the driver’s mind off the road as well.”

Billboard firms and their trade group spent $2 million lobbying in Sacramento during the last decade. They also contributed $4.52 million to political campaigns during that period. The contributions include a combined $100,000 to Brown’s campaigns for governor from Foster Interstate Media Inc., Clear Channel Outdoor and CBS Outdoor, now Outfront Media.

Clear Channel and CBS also contributed billboard advertising worth a combined $193,000 to Brown’s campaign for Proposition 30, the governor’s 2012 ballot measure that temporarily raised taxes on the wealthy.

Mullin and Bonta have received a combined $13,500 in contributions from the Foster firm for their reelection campaigns this year and in 2016.

Supporters of the bill to launch the pilot program include digital sign firms Outfront Media and Intelligent Sign Network LLC, which has ties to Foster Interstate Media, the donor to Brown, Mullin and Bonta.

Brown declined to comment on the latest proposals through a spokesman, who referred calls to transportation agency officials.

Caltrans spokesman Mark Dinger said traffic safety issues would be paramount for the agency if a test program is tried.

“Although the pilot would be intended to assess revenue‑generating possibilities from the advertising, Caltrans’ primary concern would be any potential for a safety impact on the motoring public,” Dinger said. “Any such impact would cause the immediate and permanent discontinuation of the program.”

The legislation has already drawn opposition from the League of California Cities.

“The bill is purported to be a five-year pilot measure, when in fact it is a secretly negotiated deal between a large billboard company and the Legislature,” said Bellflower City Manager Jeffrey L. Stewart, who declined to identify the firm he thinks will benefit. He added that the measure “would serve to strip all local control and revenue from animated signs near freeways.”

Of the 366 digital billboards already permitted by Caltrans near freeways, 103 are in Los Angeles County, up from 66 allowed in the county in 2013, according to state data.

Caltrans officials say their policy is to approve permits for digital billboards on private property as long as the structures comply with state standards.

The program outlined in the Brown administration report would put commercial ads on 25 digital billboards that would replace message signs operated by the state in Los Angeles, San Francisco and Sacramento, according to the Caltrans study delivered to legislators last month.

The three urban areas were picked as “the highest three revenue markets in the State,” the Caltrans report says.

The agency’s 160-page report says a successful test could result in commercial ads being extended to more of the 904 changeable message signs operated by the state.

Los Angeles County has, by far, the most state-operated digital signs of any county in the state, with 126. Beyond the issue of distracting drivers, Wachtel said research indicates that putting commercial ads on the signs lessen their effectiveness in warning motorists of traffic hazards and other government information.

“The problem, as has been discovered in some studies, is that when official traffic signs convey advertising, motorists tend to begin to dismiss them,” he said.

The Caltrans report says that there are “significant challenges” to setting up a test program, including the need to change state law and to get the federal government to waive a ban on electronic signs in freeway rights-of-way.

The Mullin-Bonta bill, which is scheduled for a hearing Tuesday in the Senate transportation committee, would remove an obstacle in state law.

Supporters say the system can be designed in a way that might get approval from officials in Washington, D.C., although the Federal Highway Administration rejected a proposal last year to put ads on state-operated freeway traffic signs in Texas.

Frank, the L.A. based activist, is not just concerned about any expansion. The proliferation of digital signs along freeways in recent years has also affected his opinion of Brown.

“I’m really disappointed because I like Jerry Brown in a lot of respects, and the fact that this is happening on his watch doesn’t speak well,” Frank said.

By Patrick McGreevy

Sourced from Los Angeles Times

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If you’ve followed the media lately, you would think Facebook has crashed and burned. You’d be under the assumption that millions of users have run for the hills by deleting Facebook, and that advertisers are questioning how they are going to continue to reach their customers. Surprisingly, that isn’t the case and, honestly, Facebook has even strengthened its position and remains at the top of every advertiser’s list.

Leverage purchase behavior to shift the risk to Facebook customers. 

Facebook isn’t removing the ability to target by using purchase behavior; they are just putting the risk of using other people’s data onto you, the advertiser. Facebook knows how they collect their first-party data by keeping track of what users do on Facebook. But, they cannot control the data they purchase. Instead, they transfer the risk to you through the purchasing process.

Facebook will soon launch a custom audience verification tool that allows advertisers to use purchase behavior from another third party, But, if you upload it as a custom audience,  Facebook just wants you to say, “Yes, I purchased this data legally and in good faith. If not, you can say it’s my fault, not yours.” I see this type of data getting more competitive and, as an advertiser, third-party  companies are going to try to lure us in to use their data.

The user base is still on Facebook. 

Facebook released a stellar Q1 earnings report with revenue from advertising up 50% YoY and daily active users up 13% YoY. When asked about advertisers being weary of Facebook, Sheryl Sandberg, said they have not seen a meaningful trend in advertisers leaving. Per Facebook, one in every four minutes on mobile is spent on Facebook. Even if there were to be a small drop, the efforts Facebook has made in regaining trust will be evident as the users and the advertisers will come back, maybe even twofold.

So with the competitive landscape increasing, how do you continue to differentiate? We have found that by using influencer content while leveraging paid targeting we can place highly relevant, highly clickable content in a user’s feed at CTRs 2-3x Facebook’s average of .9-1.00 percent CTR. This content is genuine and much less “ady” than your traditional ads.

You can still create custom audiences despite the changes.

Another major change to Facebook’s structure is custom audiences. As mentioned, you can still get access to user purchase data either through owned data or purchasing from a third party and uploading via custom audiences. But one thing that was briefly mentioned is the ability to share custom audiences across business accounts.

This is a common practice among media agencies — sharing lookalikes to other media companies that are focused on different parts of the funnel. Company A is for brand awareness and Company B is for direct response “click here to buy now.” How do these two work together? Since the sharing of audiences has changed, the workaround would result in multiple pixels on your page owned by each company. We’re still waiting for Facebook for further instructions, so stay tuned.

Finally, this is an opportunity to look at how you collect your own data. 

Tis the season to look inward. Since Facebook is shifting the risk to its user base, everyone has taken a deep look at how they collect their data. As everyone is walking on eggshells at the moment, it’s best to make sure your audience trusts you.

By

Sourced from MediaPost

By Ari Zoldan

Branded content can entertain people or teach them something, resulting in better brand engagement.

There was a time when branded content was the realm of advertising. It was clearly delineated from news and entertainment content, and boasted a distinctly commercial feel. In the modern age of information immersion, however, brands are finding new, better ways to engage with consumers.

For branded content to succeed today, it has to be more than an advertisement. Consumers are so inundated with ad content that their eyes glaze over at the first sight of anything that feels like an advertisement. How are marketers responding to this? By finding ways to meaningfully engage audiences and attract attention in ways that aren’t explicit sales pitches, marketers are developing clever, intriguing, or entertaining branded content to build a connection that leads to the conversion pipeline.

Interruptive advertising is a dying breed

Traditional advertising is now widely being panned as “interruptive advertising,” because it takes audiences out of whatever it is they were focusing on, be it their social media feeds, video streams, musical enjoyment, and so on. People find these advertisements annoying, for obvious reasons. The brand will be associated with regular interruptions of content that audiences actually enjoy. When entertaining or informative content is everywhere and available at the click of a button, the last thing consumers want to see is a commercial.

Today’s consumer is information savvy and knows how to do their own research. So, let them do it. You know the old expression from Field of Dreams, “if you build it, they will come?” That is precisely the philosophy with a strategy driven by branded storytelling. Explicit calls to action that shove products and services into consumers face are no longer the primary tactic by which companies promote themselves. Today’s smart money is on developing content that is educational and actionable, or truly entertaining.

Playing the long game with branded storytelling

You might think at first glance that spending resources on developing branded content that doesn’t even really make a cursory mention of products and services is a waste from a marketing standpoint, but the real waste is creating content that people ignore or skip over. Entertaining or engaging educational content, on the contrary, draws audiences in and introduces them to a brand in a way that starts the conversion process early. It’s a high-funnel tactic, but one that lends authority and familiarity to your brand.

As branded content evolves and relationships between brands and audiences shift from soap-boxing to storytelling, companies are finding more meaningful engagement with their customers. Take for example the art of content marketing. If you read a brand’s blog, you might not find any direct plugs for their products, services, or even their own company. What you will often find is smartly written and well-produced educational content that offers quality information about the relevant industry or current trends.

“Companies, both large and small, are starting to realize that the traditional mediums for reaching their target audience are no longer as effective as they once were and the marketplace is getting that much more crowded,” said Gila Stern, communications director of Worldwide Business and Modern Living, two television series hosted by model-turned-entrepreneur Kathy Ireland that exemplify a branded storytelling strategy. “To stand out, they need to do something different, something impactful and something that will allow their message to come through loud and clear, in a credible way.”

There’s also the entertainment route, by which brands create fun content that targets the interest of a specific audience. One of the most memorable and early forays into this kind of branded content was led by McDonald’s, with its cartoon “The Wacky Adventures of Ronald McDonald.” Another classic example of branded storytelling that ultimately drives sales is the Disney universe, which has developed into a multi-billion dollar empire.

At its core this strategy is about forging a connection with audiences first, and giving them a reason to return to the brand’s content. It’s not about making a sale then and there, but earning the attention of the consumers you ultimately want to convert. Once an emotional relationship is forged with the brand, either through the use of humour or quality educational material, it’s far easier to cultivate brand loyalty and drive repeat conversions. Compared to the old school method of “sell, sell, sell,” branded storytelling offers a nuanced, effective strategy for generating leads, converting them, and cultivating repeat customers.

Feature Image Credit: Getty Images 

By Ari Zoldan

CEO, Quantum Media Group@arizoldan

Sourced from Inc.

By Susan Gilbert  

Building a loyal following is not difficult when you know which tools to use. Connecting with the right people can help you spread word and find new clients. There are several resources that can improve your networking with better results. Would you like to increase your brand awareness? Take advantage of these resources, and let me know how these work for you!

1) Become the knowledge source – Passle

Build relationships with experts who will recommend your brand. Passle helps by focusing and engaging with your community who can then experience your own expertise in your industry. Find targeted articles to re-purpose on your blog, announce the latest events and news for your brand, find relevant content for your audience, and more.

2) Connect with quality industry leaders – Xing

Would you like to engage in a smaller social network for more targeted connections? Newer on the networking scene from Germany is a website similar to LinkedIn called, Xing, but with more of a simplified format. This is a good resource resource for employers and job seekers alike with access to high level professionals in both business and the media.

3) Online reputation management – Brand Yourself

Want your blog to appear in Google search results? Then you will enjoy Brand Yourself, which gives you an opportunity to submit three profiles such as a website, social media profile, ect. for free. This is one worth checking out especially if your personal brand is newer.

4) Create an online business profile in minutes – Strikingly

Would you like to showcase your brand but don’t have a website up yet? A good service to use in place of a blog is called, Strikingly. Brands and businesses can set up a page showcasing a biography, expertise, and connected networks. Use the free version or purchase a domain name that can be moved later to a WordPress installation.

Hopefully you will find these personal branding tools useful to your online marketing strategy.

By Susan Gilbert 

View full profile ›

Sourced from Business 2 Community

By Andrew Seel

Brands are shifting from influencer advertising to a strategy of putting marketing into the hands of employees, their best influencers.

Cannes Lions’ introduction of a ‘Social and Influencer Lions’ category follows a turbulent year for influencers, with ASA probes into online ads and transparency also front-page news in relation to the Cambridge Analytica debacle.

Another day, another influencer debate into transparency, disclosure and authenticity… it’s nothing new in the world of influence, right?

Well, not quite.

Influencers overtake traditional celebrities as top choice for beauty marketers

Leading brands such as ASOS, Sky and General Electric are now turning their attention to colleagues as the next generation of influencers, as part of a marketing strategy to harness the authentic power of the people around them.

And they are doing it at scale.

Employee advocacy makes sense as the next wave of influencers. Employees have a high degree of trust in their individual networks and are able to talk with integrity and authenticity about a brand, their products and services.

Sure, a regular employee doesn’t have the social reach of a Zoella or Tanya Burr.

Yet, when hundreds or thousands of employees are switched on at scale, you get huge authentic reach plus a high degree of trust and authenticity.

Let’s remember, real influence isn’t popularity. Real influence is the ability to cause effect or change behaviour.

People listen to people they know well and make informed choices on recommendations from friends, family and peers.

Even more so on platforms such as Facebook, since the last algorithm update prioritised friends and family posts.

Employee advocacy is the fastest growing means of building brand engagement, according to the Altimeter Group.

While the MSL Group says that on average, brand messages are shared 24x more frequently when distributed by employees, rather than the brand itself.

And let’s be frank, influencer marketing has a number of challenges, not just transparency.

There have been some high-profile gaffes (Logan Paul anyone?) and tears (White Moose Café) as the industry matures on all sides together: brands, influencers and agencies.

And it isn’t cheap either.

Employee advocacy meantime is relatively straightforward and excellent value for money.

New tech platforms mean brands can quickly scale measurable word-of-mouth and achieve sustainable results.

ROI through an employee advocacy programme can be reported on accurately and brand reputation managed by working with employees closely.

The use of social influence as a means to reach customers is more important than ever as traditional methods of reaching customers online including advertising decline with the global rise of ad blockers.

What we understand by influence is being radically redrawn and I believe a brand’s best influencers are right in front of them.

Influence 2.0 is about brands switching on their greatest attribute – their colleagues – to drive marketing and PR.

Be genuine, be real – and you can start to see the impact brands could have in this new era of social media.

Feature Image: Forget Zoella, the best influencers for your business are already working for you, argues Andrew Seel

By Andrew Seel

Andrew Seel is CEO at Qubist

Sourced from PR WEEK