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Wireless Ireland continues to add new listeners as latest results show growth across its network of urban stations.

The latest JNLR audience figures show that an average of 3.809m adults tuned into
Irish radio stations weekly across the period of April 2023 to March 2024. That
equates to 91% of the 15+ population and the research also shows that the average
listener is listening for over 4 hours daily, highlighting the importance of radio in this
market.

In Dublin, Wireless Ireland’s Q102 grew weekly reach by a massive 26% year on
year to 184,000 listeners, while FM104 also increased to 258,000 listeners. While
the Q102 figure only includes 3 months for the new Ryan Tubridy Show, it is pleasing
to see that it and the other shows across the schedule are delivering new listeners
and playing a strong part in its growth story. The combined weekly reach in Dublin
now stands at 360,000 or 30% of Dublin adults. Wireless Ireland stations in Cork
also saw year on year growth, with Cork’s 96fm growing to 169,000 and C103 to
128,000, an impressive 19,000 higher than the same period last year. Combined the
stations reach 50.6% of the population on a weekly basis.

In Limerick 91,000 people tuned into Live 95fm on a weekly basis, equating to 52.7%
of the population, while 110,000 people tuned into LMFM, capturing 38.9% of the
available audience.

urbanmedia, the Wireless Ireland owned sales house, also delivered year on year
growth and now reaches 980,000 people weekly, helped by partner stations Galway
Bay FM delivering 117,000 and WLR 61,000 in weekly reach.

Today also saw the release of RAJAR listenership figures which cover listenership of
UK radio stations. The report showed that U105 now delivers 223,000 listeners on a
weekly basis, on FM across greater Belfast and DAB across all of Northern Ireland.

Commenting on the results, Sean Barry, Managing Director of Wireless Ireland said

“The continued growth in our audience numbers is testament to the work being done
by our programming teams across the island. We continue to invest in the best talent
and it’s great to see our audiences reacting positively to the changes that we have
made. A strong JNLR number backs up what we’re seeing in our digital audiences
and we look forward to even more growth in the future”

ENDS

Wireless Ireland assets in Ireland include Dublin’s FM104 and Q102, Cork’s 96fm
and C103, Live 95 in Limerick, LMFM and U105 in Belfast. Its sales house urban
media also represents Galway Bay FM and WLR and is the home of the Urban
Access national package.
Wireless Ireland is part of News UK & Ireland which also includes News
Broadcasting, home of talkSPORT, talkSPORT2, Talk, Times Radio and Virgin Radio
in the UK and News Ireland, publisher of award-winning titles The Sunday Times,
TheSundayTimes.ie, The Irish Sun and TheSun.ie, as well as HarperCollins.

Sources –
JNLR/Ipsos 2024-1 (Apr ‘23 to Mar ’24 – published 15th May 2024)
RAJAR/ IPSOS MORI/ RSMB – Q1 2024 (published 15th May 2024)

For further information please contact Brian McCarthy on [email protected]

By

The streaming service might join its competitors in making a major change that may become an extra charge for users.

Apple TV+ might soon be planning to follow in the footsteps of its competitors who are starting to charge their users an extra fee to stream content without ads.

Several new hires at Apple in its advertising sector are pointing toward the reality that Apple TV+ is rapidly investing in building its TV advertising, according to a new report from Business Insider.

The report reveals that Apple has recently hired former NBCUniversal ad executive Joseph Cady as executive vice president of advanced advertising and partnerships. This comes after the company hired former NBCUniversal executive Jason Brum to join Apple’s video ad sales team in June last year.

A few months later in September, Apple hired former Peacock executive Chandler Taylor as a video ads account manager. Also in October, Jacqueline Bleazey, a former senior director of sponsorships and ad sales at FanDuel, joined Apple’s video advertising sales team.

The move from Apple comes after Amazon added ads to its Amazon Video content in January and offered customers the option to pay $2.99 a month on top of their $8.99 monthly subscription fee to remove them, a move that earned the company backlash from its users and a class-action lawsuit.

Netflix launched its ad-tier option in the U.S. in 2022 for $6.99 a month. The streaming giant has recently been planning to remove its cheapest Basic ad-free plan (which was discontinued for “new or re-joining members” in July 2023) for users in the U.K. and Canada this year and later hinted that the change would also affect U.S. customers.

YouTube has even started cracking down on users last year who use ad blockers to stream content ad-free on the platform. The platform began pushing a new notification to users warning them that their video playback would be disabled if they didn’t remove ad block from their web browser and reminded them that they can watch content ad-free by subscribing to YouTube Premium for $13.99 a month.

Apple TV+ currently does not have an ad-tier plan and only offers a $9.99 monthly subscription.

Even though many users have expressed outrage about the integration of ads into content that was once able to be streamed ad-free, Americans are warming up the idea of subscribing to ad tiers when it comes to streaming services. According to a recent survey by data company Disqo, 51% of respondents in the survey said they would likely pay for an ad-tier subscription plan while 37% were unsure.

By

Patricia Battle is a Breaking/Trending News Writer for TheStreet’s trending section. Before joining TheStreet, Patricia was an Associate Editor for City & State NY, and prior to that, an Editorial Intern for The Garnette Report.

Sourced from The Street

 and

Social media’s unregulated evolution over the past decade holds a lot of lessons that apply directly to AI companies and technologies.

Oh, how the mighty have fallen. A decade ago, social media was celebrated for sparking democratic uprisings in the Arab world and beyond. Now front pages are splashed with stories of social platforms’ role in misinformation, business conspiracymalfeasance, and risks to mental health. In a 2022 survey, Americans blamed social media for the coarsening of our political discourse, the spread of misinformation, and the increase in partisan polarization.

Today, tech’s darling is artificial intelligence. Like social media, it has the potential to change the world in many ways, some favourable to democracy. But at the same time, it has the potential to do incredible damage to society.

There is a lot we can learn about social media’s unregulated evolution over the past decade that directly applies to AI companies and technologies. These lessons can help us avoid making the same mistakes with AI that we did with social media.

In particular, five fundamental attributes of social media have harmed society. AI also has those attributes. Note that they are not intrinsically evil. They are all double-edged swords, with the potential to do either good or ill. The danger comes from who wields the sword, and in what direction it is swung. This has been true for social media, and it will similarly hold true for AI. In both cases, the solution lies in limits on the technology’s use.

#1: Advertising

The role advertising plays in the internet arose more by accident than anything else. When commercialization first came to the internet, there was no easy way for users to make micropayments to do things like viewing a web page. Moreover, users were accustomed to free access and wouldn’t accept subscription models for services. Advertising was the obvious business model, if never the best one. And it’s the model that social media also relies on, which leads it to prioritize engagement over anything else.

Both Google and Facebook believe that AI will help them keep their stranglehold on an 11-figure online ad market (yep, 11 figures), and the tech giants that are traditionally less dependent on advertising, like Microsoft and Amazon, believe that AI will help them seize a bigger piece of that market.

Big Tech needs something to persuade advertisers to keep spending on their platforms. Despite bombastic claims about the effectiveness of targeted marketing, researchers have long struggled to demonstrate where and when online ads really have an impact. When major brands like Uber and Procter & Gamble recently slashed their digital ad spending by the hundreds of millions, they proclaimed that it made no dent at all in their sales.

AI-powered ads, industry leaders say, will be much better. Google assures you that AI can tweak your ad copy in response to what users search for, and that its AI algorithms will configure your campaigns to maximize success. Amazon wants you to use its image generation AI to make your toaster product pages look cooler. And IBM is confident its Watson AI will make your ads better.

These techniques border on the manipulative, but the biggest risk to users comes from advertising within AI chatbots. Just as Google and Meta embed ads in your search results and feeds, AI companies will be pressured to embed ads in conversations. And because those conversations will be relational and human-like, they could be more damaging. While many of us have gotten pretty good at scrolling past the ads in Amazon and Google results pages, it will be much harder to determine whether an AI chatbot is mentioning a product because it’s a good answer to your question or because the AI developer got a kickback from the manufacturer.

#2: Surveillance

Social media’s reliance on advertising as the primary way to monetize websites led to personalization, which led to ever-increasing surveillance. To convince advertisers that social platforms can tweak ads to be maximally appealing to individual people, the platforms must demonstrate that they can collect as much information about those people as possible.

It’s hard to exaggerate how much spying is going on. A recent analysis by Consumer Reports about Facebook—just Facebook—showed that every user has more than 2,200 different companies spying on their web activities on its behalf.

AI-powered platforms that are supported by advertisers will face all the same perverse and powerful market incentives that social platforms do. It’s easy to imagine that a chatbot operator could charge a premium if it were able to claim that its chatbot could target users on the basis of their location, preference data, or past chat history and persuade them to buy products.

The possibility of manipulation is only going to get greater as we rely on AI for personal services. One of the promises of generative AI is the prospect of creating a personal digital assistant advanced enough to act as your advocate with others and as a butler to you. This requires more intimacy than you have with your search engine, email provider, cloud storage system, or phone. You’re going to want it with you constantly, and to most effectively work on your behalf, it will need to know everything about you. It will act as a friend, and you are likely to treat it as such, mistakenly trusting its discretion.

Even if you choose not to willingly acquaint an AI assistant with your lifestyle and preferences, AI technology may make it easier for companies to learn about you. Early demonstrations illustrate how chatbots can be used to surreptitiously extract personal data by asking you mundane questions. And with chatbots increasingly being integrated with everything from customer service systems to basic search interfaces on websites, exposure to this kind of inferential data harvesting may become unavoidable.

#3: Virality

Social media allows any user to express any idea with the potential for instantaneous global reach. A great public speaker standing on a soapbox can spread ideas to maybe a few hundred people on a good night. A kid with the right amount of snark on Facebook can reach a few hundred million people within a few minutes.

A decade ago, technologists hoped this sort of virality would bring people together and guarantee access to suppressed truths. But as a structural matter, it is in a social network’s interest to show you the things you are most likely to click on and share, and the things that will keep you on the platform.

As it happens, this often means outrageous, lurid, and triggering content. Researchers have found that content expressing maximal animosity toward political opponents gets the most engagement on Facebook and Twitter. And this incentive for outrage drives and rewards misinformation.

As Jonathan Swift once wrote, “Falsehood flies, and the Truth comes limping after it.” Academics seem to have proved this in the case of social media; people are more likely to share false information—perhaps because it seems more novel and surprising. And unfortunately, this kind of viral misinformation has been pervasive.

AI has the potential to supercharge the problem because it makes content production and propagation easier, faster, and more automatic. Generative AI tools can fabricate unending numbers of falsehoods about any individual or theme, some of which go viral. And those lies could be propelled by social accounts controlled by AI bots, which can share and launder the original misinformation at any scale.

Remarkably powerful AI text generators and autonomous agents are already starting to make their presence felt in social media. In July, researchers at Indiana University revealed a botnet of more than 1,100 Twitter accounts that appeared to be operated using ChatGPT.

AI will help reinforce viral content that emerges from social media. It will be able to create websites and web content, user reviews, and smartphone apps. It will be able to simulate thousands, or even millions, of fake personas to give the mistaken impression that an idea, or a political position, or use of a product, is more common than it really is. What we might perceive to be vibrant political debate could be bots talking to bots. And these capabilities won’t be available just to those with money and power; the AI tools necessary for all of this will be easily available to us all.

#4: Lock-in

Social media companies spend a lot of effort making it hard for you to leave their platforms. It’s not just that you’ll miss out on conversations with your friends. They make it hard for you to take your saved data—connections, posts, photos—and port it to another platform. Every moment you invest in sharing a memory, reaching out to an acquaintance, or curating your follows on a social platform adds a brick to the wall you’d have to climb over to go to another platform.

This concept of lock-in isn’t unique to social media. Microsoft cultivated proprietary document formats for years to keep you using its flagship Office product. Your music service or e-book reader makes it hard for you to take the content you purchased to a rival service or reader. And if you switch from an iPhone to an Android device, your friends might mock you for sending text messages in green bubbles. But social media takes this to a new level. No matter how bad it is, it’s very hard to leave Facebook if all your friends are there. Coordinating everyone to leave for a new platform is impossibly hard, so no one does.

Similarly, companies creating AI-powered personal digital assistants will make it hard for users to transfer that personalization to another AI. If AI personal assistants succeed in becoming massively useful time-savers, it will be because they know the ins and outs of your life as well as a good human assistant; would you want to give that up to make a fresh start on another company’s service? In extreme examples, some people have formed close, perhaps even familial, bonds with AI chatbots. If you think of your AI as a friend or therapist, that can be a powerful form of lock-in.

Lock-in is an important concern because it results in products and services that are less responsive to customer demand. The harder it is for you to switch to a competitor, the more poorly a company can treat you. Absent any way to force interoperability, AI companies have less incentive to innovate in features or compete on price, and fewer qualms about engaging in surveillance or other bad behaviours.

#5: Monopolization

Social platforms often start off as great products, truly useful and revelatory for their consumers, before they eventually start monetizing and exploiting those users for the benefit of their business customers. Then the platforms claw back the value for themselves, turning their products into truly miserable experiences for everyone. This is a cycle that Cory Doctorow has powerfully written about and traced through the history of Facebook, Twitter, and more recently TikTok.

The reason for these outcomes is structural. The network effects of tech platforms push a few firms to become dominant, and lock-in ensures their continued dominance. The incentives in the tech sector are so spectacularly, blindingly powerful that they have enabled six megacorporations (Amazon, Apple, Google, Facebook parent Meta, Microsoft, and Nvidia) to command a trillion dollars each of market value—or more. These firms use their wealth to block any meaningful legislation that would curtail their power. And they sometimes collude with each other to grow yet fatter.

This cycle is clearly starting to repeat itself in AI. Look no further than the industry poster child OpenAI, whose leading offering, ChatGPT, continues to set marks for uptake and usage. Within a year of the product’s launch, OpenAI’s valuation had skyrocketed to about $90 billion.

OpenAI once seemed like an “open” alternative to the megacorps—a common carrier for AI services with a socially oriented nonprofit mission. But the Sam Altman firing-and-rehiring debacle at the end of 2023, and Microsoft’s central role in restoring Altman to the CEO seat, simply illustrated how venture funding from the familiar ranks of the tech elite pervades and controls corporate AI. In January 2024, OpenAI took a big step toward monetization of this user base by introducing its GPT Store, wherein one OpenAI customer can charge another for the use of its custom versions of OpenAI software; OpenAI, of course, collects revenue from both parties. This sets in motion the very cycle Doctorow warns about.

In the middle of this spiral of exploitation, little or no regard is paid to externalities visited upon the greater public—people who aren’t even using the platforms. Even after society has wrestled with their ill effects for years, the monopolistic social networks have virtually no incentive to control their products’ environmental impact, tendency to spread misinformation, or pernicious effects on mental health. And the government has applied virtually no regulation toward those ends.

Likewise, few or no guardrails are in place to limit the potential negative impact of AI. Facial recognition software that amounts to racial profiling, simulated public opinions supercharged by chatbots, fake videos in political ads—all of it persists in a legal grey area. Even clear violators of campaign advertising law might, some think, be let off the hook if they simply do it with AI.

Mitigating the risks

The risks that AI poses to society are strikingly familiar, but there is one big difference: it’s not too late. This time, we know it’s all coming. Fresh off our experience with the harms wrought by social media, we have all the warning we should need to avoid the same mistakes.

The biggest mistake we made with social media was leaving it as an unregulated space. Even now—after all the studies and revelations of social media’s negative effects on kids and mental health, after Cambridge Analytica, after the exposure of Russian intervention in our politics, after everything else—social media in the US remains largely an unregulated “weapon of mass destruction.” Congress will take millions of dollars in contributions from Big Tech, and legislators will even invest millions of their own dollars with those firms, but passing laws that limit or penalize their behaviour seems to be a bridge too far.

We can’t afford to do the same thing with AI, because the stakes are even higher. The harm social media can do stems from how it affects our communication. AI will affect us in the same ways and many more besides. If Big Tech’s trajectory is any signal, AI tools will increasingly be involved in how we learn and how we express our thoughts. But these tools will also influence how we schedule our daily activities, how we design products, how we write laws, and even how we diagnose diseases. The expansive role of these technologies in our daily lives gives for-profit corporations opportunities to exert control over more aspects of society, and that exposes us to the risks arising from their incentives and decisions.

The good news is that we have a whole category of tools to modulate the risk that corporate actions pose for our lives, starting with regulation. Regulations can come in the form of restrictions on activity, such as limitations on what kinds of businesses and products are allowed to incorporate AI tools. They can come in the form of transparency rules, requiring disclosure of what data sets are used to train AI models or what new preproduction-phase models are being trained. And they can come in the form of oversight and accountability requirements, allowing for civil penalties in cases where companies disregard the rules.

The single biggest point of leverage governments have when it comes to tech companies is antitrust law. Despite what many lobbyists want you to think, one of the primary roles of regulation is to preserve competition—not to make life harder for businesses. It is not inevitable for OpenAI to become another Meta, an 800-pound gorilla whose user base and reach are several times those of its competitors. In addition to strengthening and enforcing antitrust law, we can introduce regulation that supports competition-enabling standards specific to the technology sector, such as data portability and device interoperability. This is another core strategy for resisting monopoly and corporate control.

Additionally, governments can enforce existing regulations on advertising. Just as the US regulates what media can and cannot host advertisements for sensitive products like cigarettes, and just as many other jurisdictions exercise strict control over the time and manner of politically sensitive advertising, so too could the US limit the engagement between AI providers and advertisers.

Lastly, we should recognize that developing and providing AI tools does not have to be the sovereign domain of corporations. We, the people and our government, can do this too. The proliferation of open-source AI development in 2023, successful to an extent that startled corporate players, is proof of this. And we can go further, calling on our government to build public-option AI tools developed with political oversight and accountability under our democratic system, where the dictatorship of the profit motive does not apply.

Which of these solutions is most practical, most important, or most urgently needed is up for debate. We should have a vibrant societal dialogue about whether and how to use each of these tools. There are lots of paths to a good outcome.

The problem is that this isn’t happening now, particularly in the US. And with a looming presidential election, conflict spreading alarmingly across Asia and Europe, and a global climate crisis, it’s easy to imagine that we won’t get our arms around AI any faster than we have (not) with social media. But it’s not too late. These are still the early years for practical consumer AI applications. We must and can do better.

Feature Image Credit: STEPHANIE ARNETT/MITTR | GETTY, ENVATO

 and

Nathan E. Sanders is a data scientist and an affiliate with the Berkman Klein Center at Harvard University. Bruce Schneier is a security technologist and a fellow and lecturer at the Harvard Kennedy School.

Sourced from MIT Technology Review

BY BEN CRUDO.

With shoppers craving connection, retailers that make the human touch part of their ecommerce play could find themselves rewarded.

We keep hearing that ecommerce is an unstoppable force, but the truth is that it’s hit a wall. Even though online sales keep climbing, growth has been flat lately. It might not be a hiccup, either.

I take no pleasure in sharing that news. After all, my whole business is about helping online retailers succeed. But for brands that want to keep thriving, it’s critical to acknowledge this trend and what’s fuelling it.

My suspicion: Shoppers are tired of all things digital.

Just look at the resurgence of brick-and-mortar shopping post-pandemic. U.S. retailers opened twice as many stores as they closed in 2022. Shoppers — especially younger ones — like browsing IRL, and I don’t see that shift reversing anytime soon. Overall, online shopping’s share of U.S. sales has stagnated since 2020, hovering around 15%.

Why? Part of the reason is that people still crave the human touch, which can set retailers apart from their rivals. That’s why smart brands — even in the age of AI — are prioritizing ways to humanize the online shopping experience.

With that in mind, here are five ways to stay ahead of the curve in 2024, from my perspective working with hundreds of the world’s top online retailers.

As retail tech finally delivers real value, take full advantage

Historically, the harder you try to make online shopping like real life, the more the gulf widens. Fortunately, retail technology is turning a corner, in large part thanks to AI.

Take chatbots, which used to leave most customers frustrated. But generative AI is finally making them useful. In one poll, more than half of people who have used ChatGPT said they were more likely to shop from a brand with a similar conversational bot.

Personalization is also making strides. The gold standard here is tech that’s as thoughtful and perceptive as your favourite real-life salesperson — the one who always remembers what size you wear, the colours you like, and your favourite designers. Online, we’re starting to get there. Each time I visit the clothing site Farfetch, for instance, its AI gets better at showing me products that match my preferences.

Augmented reality has raised its game too. This tech is far from new — I remember AR games at the arcade as a kid. But we’re finally seeing seamless integrations with ecommerce. Shopify’s new AR tool lets retailers add 3D models and videos directly to their product pages. Then there’s Apple’s Vision Pro headset, which could become a virtual changing room.

My advice: Be open to using the latest retail tech, which is more likely to win customers over than to alienate them.

But make sure AI gets a human intervention

But slow down. Yes, generative AI is a game changer for the shopping experience, but smart brands are tempering new tools with human oversight in 2024.

The laziest retailers will hire a robot army and turn it loose, leaving shoppers to wrestle with GPT’s growing pains. The growing number of major brands offering little to no human customer support attests to the popularity — and serious pitfalls — of this approach.

A better way? Smart retailers are treating AI tools like new employees — ensuring that they’re onboarded, trained and supervised so that they truly deliver value to shoppers.

To handle this new digital workforce, retailers should be open to introducing brand new human roles in 2024: dedicated bot managers to monitor AI conversation and train agents; digital specialists to fine-tune AI merchandising; AI sales enablers to sharpen automated sales efforts.

To me, it’s like when retailers woke up to the fact that having a website also required a digital team. Just like that digital store was never going to run itself, AI needs care and attention.

Help customers move away from mindless consumption

It’s no secret online shopping can be wasteful, unfulfilling and even addictive. A shiny new purchase and its attendant dopamine hit are always just a click away. But progressive retailers are tapping into a growing backlash and finding ways to encourage more purposeful consumption.

Patagonia — which urges people to buy less of its own and others’ products — doesn’t do Black Friday sales. Same goes for Typology. Last Black Friday weekend, the vegan skincare brand donated $2 of every purchase to fighting ocean plastic pollution.

The recommerce movement — reuse, recycle and resell — will also help carry that torch. Expect the explosion of secondhand retail sites, led by the likes of Poshmark, Facebook Marketplace, thredUP and Depop, to continue into 2024. Contrary to the stereotype of shabby thrift stores, recommerce is big business. The U.S. market alone stood at more than $160 billion in 2021 — up 15% over the previous year. By 2025, it could grow to $245 billion.

I’m not suggesting that you open a second-hand marketplace. But the fact that many people no longer want to shop til they drop, for sustainability, mental health and other reasons, should figure into online retailers’ product and marketing strategies.

Double down on community

In a similar spirit, retailers are going to increasing lengths to prioritize building true community in 2024.

The fact is that acquiring new customers online has gotten more complex, cutthroat and prohibitively costly. Data privacy laws are stricter than ever. And partly thanks to the fallout between Apple and Google over tracking people, customers’ digital trails have gone cold. Meanwhile, retailers seeking to advertise on social media face dwindling options: X is a mess, Facebook’s rates are soaring and TikTok only reaches a narrow demographic.

Overall, ecommerce — and direct-to-consumer retail in particular — has become a seriously saturated market. The bottom line: the average cost of picking up a new customer surged over 220% between 2013 and 2022, from $9 to $29.

So rather than chase one-off sales, savvy retailers should play a long game, going the extra mile to build and cement ties with loyal customers. One standout is lululemon, which hosts thousands of yoga classes and other events at its stores. Meanwhile, Harley Davidson brings people together through the Harley Owners Group, which offers membership benefits along with rallies and other gatherings.

Find new ways to surprise and delight shoppers

In 2024, online retailers that make a conscious effort to dazzle customers will have an edge. With more consumer interactions governed by predictive algorithms, brands that break the mold and add a truly human touch are poised to stand out.

I’m still floored when I get a handwritten note with a product, even if it’s from the warehouse worker who packed the box. One study found that such messages double the likelihood of repeat purchases, build connection and help retailers stand out. Personalized QR codes, which can tailor offers to each customer, are another way to surprise and delight shoppers.

Brands can also take a marketing cue from the makers on Etsy, who flex their creative muscles in ways that big businesses might not. I recently ordered a pencil case crafted by a small Polish company. It arrived with not just a free pencil but a coffee sample from its region. Needless to say, they’ve got a customer for life.

The takeaway? Always be thinking about how to enchant customers who have come to expect the same old thing from brands large and small. In a world where human connection still matters to people, retailers taking such steps in 2024 could also find themselves pleasantly surprised.

BY BEN CRUDO.

ENTREPRENEUR LEADERSHIP NETWORK® CONTRIBUTOR

Ben Crudo is CEO of Diff Agency. A retailer turned technologist, he’s an ecommerce expert who helps retailers win today and tomorrow.

Sourced from Entrepreneur

By Christianna Silva

Between a behemoth copycat and a looming ban, TikTok is being attacked on all fronts.

When Instagram releases a new feature that is a direct copy of another app, its users fear the worst.

In a 2022 essay for Digital Trends, writer Cristina Alexander lamented the “TikTok-ification of Instagram” because it “takes away the type of content people love most about the platform: photos from friends and family, as well as content based on their interests.”

“And it’s something I’m just about fed up with,” Alexander wrote.

But the doomsaying rarely lasts forever. Alexander joins the ranks of Kylie Jenner, Kim Kardashian, and a whole host of regular users — including myself — who have fallen into the cycle of hating it when Instagram makes a copycat change and then, after a few months, come around to it.

Like it or hate it, Instagram’s copycat strategy works — and its dedication to stealing features from other apps is helping to fuel its ability to overtake TikTok.

Think of Instagram like Kirby in Super Smash Bros. He’s a formidable foe on his own, but it’s using his Copy Ability by swallowing his enemies and using their own powers against them that makes him so powerful. Instead of finding and using power ups or prioritizing his abilities, Kirby uses his enemies as his own, personal power ups. Instagram — and other Meta-owned apps — swallow their enemies, take on their features, and use them to win. Instagram used this strategy to remove Snapchat from its list of significant competitors, and TikTok is next.

For the first time since 2020, Instagram overtook TikTok in new app downloads in 2023, according to data from market intelligence firm Sensor Tower reported by the Financial Times, making it the most downloaded app in the world. In 2023, Instagram downloads grew 20 percent in comparison to TikTok’s 4 percent.

This comes after Instagram launched Reels, a TikTok-esque feature that was originally panned by its user base but has now become a mainstay on the app. And it might be the inclusion of Reels that has helped launch the platform back to the top.

“Instagram has outperformed TikTok in adoption over the past few years, driven by the popularity of its Reels feature along with legacy social media features and functions,” Abraham Yousef, a senior insights manager at Sensor Tower, told the Financial Times.

Instagram’s successful copycat strategy might be the reason it is succeeding, but TikTok is facing a battle at all fronts.

President Joe Biden said that if Congress passes the “Protecting Americans from Foreign Adversary Controlled Applications Act” — which would ban TikTok and all other apps based in China, North Korea, Russia, and Iran from U.S. app stores — he’ll sign it into law. Lawmakers argue that TikTok user data for U.S. citizens could be accessed by the Chinese state, but TikTok has consistently denied that claim.

The legislative push to ban TikTok led to multiple congressional hearings and, just last week, the app encouraged all of its U.S. users to call their representatives to “stop a TikTok shutdown.” It comes two years after it was reported that Meta paid a Republican consulting firm to create public distrust around TikTok.

All the while, TikTok is becoming increasingly less fun and more focused on ecommerce. With the emergence of TikTok shop, it feels like every other video on the For You Page is a promoted or sponsored post. The TikTok experience is changing, and it might not be for the better.

Just because fewer people are downloading the app, and many more are complaining about their experience on it, doesn’t mean TikTok is fully failing, though. The app has higher engagement than its rivals, with users spending an average of 95 minutes on TikTok in comparison to 62 minutes on Instagram, 30 minutes on X, and 19 minutes on Snapchat, according to the Financial Times report.

We’ll have to wait and see what a TikTok ban will look like, but one thing is certain — even if the app isn’t banned in the U.S., the fight for users won’t be over.

Feature Image Credit: Photo by Matt Cardy/Getty Images

By Christianna Silva

Sourced from Mashable

By Jenni Baker,

In the rapidly evolving advertising landscape, marketers who act now will be the ones to unlock growth. To help you get started, Google brings you ‘Ready. Set. Grow’ – an essential series of resources to help you and your team navigate what you need to do, when and why.

Consumers are asking for more transparency and greater control over how their data is being used. Existing technologies like third-party cookies are being replaced by privacy-preserving ones. New regulations are either in active development or going into effect across the globe. These major industry shifts are happening in tandem with the acceleration of AI-powered technologies, unlocking new capabilities for marketers and opportunities to ‘do marketing differently’.

All of these things will further influence the way digital marketing works. It will change how marketers reach audiences online and measure their digital marketing activities with Google. Data and measurement are so critical to growth and if marketers don’t take the necessary action now to lay the foundations for durable measurement, they will risk rapidly losing performance.

“For a number of years, the industry narrative has focused on privacy recommendations and best practice but that was an unrealized performance gain; that action didn’t have any consequence,” explains Adam Taylor, UK privacy lead at Google. “2024 is the year where the rubber hits the road and action is required to prevent consequences. Those who are prepared are well positioned to get ahead, but for those who aren’t, it’s not too late to benefit from it.”

Three key milestones

Evolving privacy expectations, as well as new digital regulations, are changing how marketers reach audiences online and measure digital marketing activities with Google in 2024. Notably:

  • Now: Important to implement consent mode to communicate consent signals to Google to maintain ad personalization features.
  • July: Deadline for migration to Google Analytics 4 (GA4) – with certain advertising capabilities in Google’s UA360 service no longer supported from early March.
  • H2 2024: The planned deprecation of third-party cookies on Chrome, subject to resolution of any remaining competition issues with the Competition and Markets Authority (CMA), requiring alternative solutions to maintain and improve the accuracy of conversion measurement.

Durable performance foundations

The secret to successful AI is derived from high quality, consented first-party data. “AI is only as strong as the quality of the data, the fuel, that powers it,” says Taylor. “Robust measurement is crucial to gain competitive advantage. Accurate data allows for confident decision making, which makes for effective campaigns and, ultimately, stronger growth.”

A lot of this is also good process management, adds Taylor, noting that if everything else is in order and you have your approvals and due diligence, each of these steps is relatively simple and straightforward to do. “By having the right processes in place, bringing internal stakeholders in early and leaning on the right partners for support, advertisers can lay the foundations now to build durable measurement that will ensure they avoid losing performance,” he says.

Taking a long-term view on privacy, Google has been evolving in line with user expectations and regulations by making multiple product upgrades to prepare for this future across both its web and app properties. To help marketers get ready, there are four important actions to focus on now – each of which is explored in more detail in the full Ready. Set. Grow series of resources:

  1. Collect valid user consent, respecting local market legal requirements and ensuring they are compliant with Google’s existing EU user consent policy. It’s also recommended to work with a consent management platform (CMP) who can support the banner and consent collection work or develop in-house solutions to collect users’ consent. For example, Google has partnerships in place with 15+ CMP partners (with more on the way) who – on top of supporting users’ consent collection – help share consent signals with Google.
  2. Implement / upgrade to consent mode v2 which communicates a user’s consent status to Google. From early March 2024, this upgrade will be required to preserve online audience functionalities with Google and consent mode makes it easy to ensure the status is passed to Google in the correct way. The two new parameters are:

    > ad_user_data: sets consent for sending user data to Google for advertising purposes

    > ad_personalization: sets consent for personalized advertising

  3. Migrate to Google Analytics 4 as soon as possible (if you haven’t already). This is the new version of Google Analytics that is AI-ready, cross-channel and cross-device, and built with privacy at its core. From early March 2024 certain advertising capabilities in the UA360 service will no longer be supported for affected traffic in the EEA. This means that marketers will not be able to export audiences and conversions from UA360 to Google Ads and Google marketing platforms for traffic in the EEA.
  4. Upgrade to the latest versions of Google Ads Platforms APIs and SDKs to pass user consent signals to Google. This sounds quite technical but don’t get put off by the jargon. This step is crucial for ensuring campaigns using Customer Match Lists can continue to deliver.

In addition to these immediate changes to help marketers get ready, other solutions such as implementing sitewide tagging and using Enhanced Conversions to improve the accuracy of conversion measurement will be key to help marketers get ready for the deprecation of third-party cookies later this year.

Responsible use of data

There is both an urgency here, and an opportunity to make longer term future-proof decisions to set your business up for success, Taylor explains, noting that these steps can be taken sequentially – but it needs to start now. “It’s readiness in the short-term by changing the way you work, but the organizational structure has also got to be there too in terms of processes, architecture and infrastructure.”

Each of these steps “further underlines the need to have all stakeholders in alignment and agreement,” adds Taylor. “That includes design, front end, product, legal and any privacy professionals working with the marketers’ data. They all have a vested interest in making sure this solution is done right. The data protection officer (DPO) is still going to be accountable, but the responsibility will be with all stakeholders.

Advertisers who have already proactively adopted this approach and prioritized their privacy strategy have already seen substantial business benefits. Car Finance 247, for example, delivered 15.2% more paid search conversions via consent mode and a 7.5% increase in conversions driven by Enhanced Conversions, in a pilot test. The team is now able to better track application conversions – with the set-up now the standard across its search campaigns, helping optimize advertising expenditure and maximize ROI.

“Privacy-centric, first-party data as a standard is a reflection of digital maturity growth,” says Taylor. “Good data hygiene doesn’t happen by accident, it should become a routine, a process. This is ultimately what the regulators are seeking: to be more mature and responsible with data and for marketing to be more responsible. If we can demonstrate responsibility, it’s not a zero sum game. We’re all going to benefit from doing the right thing.”

It’s important for advertisers to have a clear roadmap, plan and timeline in place, with a clear set of actions and agreed owners. Adopting these four steps now will help marketers get ready and create durable foundations for future-proof advertising performance in 2024 and beyond.

To access the full Ready. Set. Grow series with a step by step guide to navigate and prepare for these changes, click here.

By Jenni Baker,

Sourced from The Drum

By Stephanie Lennox.

Want to leverage the power of TikTok to skyrocket your sales? Look no further: selling just got easier with Shopify’s new UK integration.

The social media giant, known for its trendsetting power, has finally launched their integration with Shopify in the UK, allowing merchants to showcase and sell products directly through the TikTok app.

This integration, facilitated by the new “TikTok for Shopify” app, opens doors for small businesses, Tiktok dropshippers and side hustlers to tap into a highly engaged audience and potentially skyrocket their sales.

What’s all the fuss about?

Hashtags like #TikTokMadeMeBuyIt#Squishmallows and Love and Pebble #Beautypops perfectly illustrate the platform’s influence on consumer behaviour, and just a few examples of brands are gaining massive popularity solely through user-generated content. It’s a breeding ground for new customers and trends!

TikTok Shop capitalises on this by offering businesses the ability to:

  • Create shoppable videos: showcase products directly within engaging video content.
  • Host live streams: interact with potential customers in real-time, answer questions, and promote products.
  • Sell directly through the app: eliminate the need for external website visits, creating a frictionless shopping experience.

This translates to a powerful combination of community, creativity, and commerce.

Brits: the prime audience for your TikTok shop

The UK presents a fertile ground for this integration. Now as a seller, the integration can provide you with a highly engaged audience and mobile-first commerce.

Brits happen to spend an exceptional amount of time on TikTok – a staggering 49 hours and 29 minutes per month on the Android app alone, according to Digital 2024: The United Kingdom report.

In addition to that, Brits hold the highest average monthly usage of TikTok globally, spending nearly 50 hours on the app. This translates to a massive potential customer base actively engaged with the platform.

TikTok also ranks first in mobile app spending in the UK, surpassing giants like Tinder and Disney+. Since consumers are increasingly comfortable shopping directly from their mobile devices, this integration allows businesses to tap into this trend and meet their audience where they already are.

How to make this work for you:

  • Identify your niche: the key to success lies in understanding your target audience and the type of content that resonates with them.
  • Embrace creativity: leverage the power of short-form video to showcase your products in an engaging and entertaining way. Tutorials, behind-the-scenes glimpses, and user-generated content are all effective strategies.
  • Focus on high-quality visuals: product demonstrations, unboxing videos, and lifestyle content are all effective ways to grab attention.
  • Utilise trending sounds and hashtags: ride the wave of popular trends whenever you can to increase your discoverability.
  • Run contests and giveaways: surprise and delight your fans by incentivising engagement, which also encourages user-generated content.
  • Offer exclusive deals and promotions: motivate viewers to take action and convert them into paying customers.
  • Partner with influencers: collaborate with relevant Tiktok creators to reach a wider audience and leverage their established communities.
  • Run targeted ads: utilise Tiktok’s advertising platform to target users based on demographics, interests, and behaviours.
  • Prioritise customer relationships: respond to comments, answer questions, and actively participate in the conversation to build trust and brand loyalty.
  • Use data & analytics: capitalize on insights provided by both Shopify and Tiktok to understand your audience’s preferences and optimize your business strategy accordingly.

Conclusion

The Shopify integration with TikTok Shop presents a unique opportunity for small businesses and side hustlers in the UK to streamline and simplify the user journey. By embracing creative content, and building an engaged community, you can leverage the power of TikTok to reach a wider audience and achieve significant sales growth.

By Stephanie Lennox

Stephanie Lennox is the resident funding & finance expert at Startups: A successful startup founder in her own right, 2x bestselling author and business strategist, she covers everything from business grants and loans to venture capital and angel investing. With over 14 years of hands-on experience in the startup industry, Stephanie is passionate about how business owners can not only survive but thrive in the face of turbulent financial times and economic crises. With a background in media, publishing, finance and sales psychology, and an education at Oxford University, Stephanie has been featured on all things ‘entrepreneur’ in such prominent media outlets as The Bookseller, The Guardian, TimeOut, The Southbank Centre and ITV News, as well as several other national publications.

Sourced from Startups.

By Kanishka Kumawat.

Maximizing Your Marketing Impact: A Guide to Masterful Funnel Development

Back in college, I majored in advertising.

In the advertising classes, we would dig into the world’s best ads, uncovering not just their brilliance but also the frameworks that made them stand out.

From Nike’s “Just Do It” campaigns over the years to Ogilvy’s renowned ad copies, we dissected the finest in the industry.

Navigating the Art of Funnel Building: Essential Strategies for Marketers

From the very first day of those ad classes, two acronyms stuck with me: AIDA and KISS.

Navigating the Art of Funnel Building: Essential Strategies for Marketers

These phrases were more than mere marketing jargon; they held the essence of impactful ad creation.

Fast forward to the present, and these fundamental principles remain at the forefront of shaping successful sales and marketing funnels.

Marketing funnels are like the GPS of your customer’s journey with your brand.

They map out how people go from just stumbling upon your brand to hitting that “Buy Now” button. Knowing this journey sheds light on why some customers dive in and others just window-shop.

What Is the Difference Between Good and the Best?

Building a Genuine Connection.

Getting a grip on how and when customers mingle with your brand is key. It helps you lock in their needs, serve up the right info, and nudge them towards making a decision.

This blog will answer all of your questions about marketing funnels, such as:

  • Why do you need a marketing funnel?
  • How can you build your own marketing funnel?
  • What do you need to know before you start?
  • Is a sales funnel only limited to marketing?

More importantly, you’ll learn how to build a marketing funnel that connects you with your customers at a human level.

Introduction to Funnel Building for Marketers

How many times have you come across a product that you want to buy and even add it to your cart, but don’t end up buying it?

Navigating the Art of Funnel Building: Essential Strategies for Marketers

Well, let’s take a look at what it looks like from the perspective of a marketer.

What Is a Marketing Funnel?

A sales funnel commences with a broad group of potential buyers, gradually narrowing down based on specific criteria until it reaches a smaller pool of prospects.

As the customer journey progresses, the number of prospects diminishes further, eventually leading to a handful of opportunities. Ultimately, the sales process concludes with either a closed-won or closed-lost deal.

Throughout each phase of an individual deal within the sales funnel, the likelihood of closing the sale fluctuates.

Advancing along the funnel involves increased information exchange, emphasizing the benefits of utilizing the product for the customer.

The journey from loyalty to advocacy is what truly shows how much people love your product/service/brand. Advocates are not just satisfied; they’re enthusiastic about your brand and actively promote it.

You know the way Apple fans get excited when it’s time for an Apple event? Yep, same.

Navigating the Art of Funnel Building: Essential Strategies for Marketers

Importance of Building a Robust Marketing Funnel

How do you ensure that your target audience will turn into paying customers and start talking about your brand with their friends and family?

The “1,000 True Fans” concept, popularized by Kevin Kelly, suggests that to have a sustainable career or business, creators don’t necessarily need millions of customers or followers.

Instead, they need a dedicated fan base of around 1,000 true fans who are deeply invested in their work.

This concept relates to building a marketing funnel in several ways:

Quality Over Quantity

The focus shifts from acquiring a massive audience to nurturing a smaller, loyal customer base. In a marketing funnel, the emphasis is not solely on reaching a vast number of prospects but on engaging and converting those genuinely interested in your brand or product.

Relationship Building

The 1,000 True Fans concept stresses the significance of engaging directly with devoted followers. Similarly, in a marketing funnel, nurturing leads involves establishing trust, understanding customer needs, and providing value throughout the buyer’s journey.

Lifetime Value

Focusing on a loyal customer base will result in higher customer lifetime value, as these customers tend to make repeated purchases and advocate for the brand – exactly what we want.

Personalization and Tailoring

Understanding the unique needs and preferences of these dedicated fans or potential customers allows creators or businesses to tailor their offerings or marketing messages to resonate deeply with them.

The Basics of Funnel Building

Alright, we now know why having a marketing funnel in place is important and some factors you should consider when planning a strategy, but we can’t forget the basics.

Here’s what you should do first:

Define Clear Objectives.

Establish precise goals for your funnel—whether it’s generating leads, increasing sales, or nurturing customer loyalty. Having specific aims guides your funnel-building efforts.

Understand the Customer Journey.

Map out the stages your customers typically go through before making a purchase. Analyze touchpoints and interactions to comprehend their decision-making process.

Craft Compelling Content.

It goes without saying – you need to tailor content for each stage of the funnel. Use engaging and informative materials to capture attention at the awareness stage and provide detailed information as potential customers move closer to a decision.

How To Plan Your Content Strategy for Different Stages of a Marketing Funnel:

Navigating the Art of Funnel Building: Essential Strategies for Marketers

Awareness Stage

Focus on creating captivating content—blog posts, videos, or infographics—to attract attention.

Use social media advertising or SEO strategies to widen your reach and draw potential customers.

Consideration Stage

Offer comparative content like product guides or case studies to help prospects evaluate options.

Implement email campaigns with targeted messages addressing specific pain points.

Decision Stage

Provide incentives such as limited-time offers or free trials to encourage purchase decisions.

Create persuasive landing pages and streamline the buying process for a seamless experience.

Retention Stage

Maintain engagement with personalized follow-ups, loyalty programs, and exclusive offers.

Seek feedback and actively address concerns to enhance customer satisfaction and loyalty.

The goal is to consistently remain forefront in customers’ minds, nurturing loyalty and encouraging advocacy, thereby ensuring that your brand is the immediate and preferred choice whenever they consider related products or services.

Understanding Your Target Audience

How will you create content for your target audience if you don’t know them very well?

The most important part of the funnel is knowing your audience.

You need to know your people before you conclude what they’re going to like and eventually buy.

Here’s how to find and understand your target audience:

Conduct Thorough Research.

Gather demographic data, run surveys, and leverage analytics tools to grasp your audience’s preferences, challenges, and behavior. You can also check out creators/businesses in your niche to understand what your customer base will look like.

Develop Buyer Personas.

Craft detailed profiles representing different segments of your audience. These aid in tailoring content and messaging for specific groups.

Personalize Communication.

Navigating the Art of Funnel Building: Essential Strategies for Marketers

Utilize segmentation to personalize emails, ads, and offers based on individual preferences, interactions, and buying history.

Conduct Continuous Analysis and Optimization.

Scrutinize customer data, track metrics, and employ A/B testing to refine strategies in line with your audience’s evolving needs and behaviors.

And remember, building a connection with your audience is important. They need to know your brand’s story, why you are building what you’re building, and why they should buy it from you.

Top Strategies for Funnel Optimization

Three ways you can look to optimize your marketing funnel:

Focus on Data-Driven Analysis.

Numbers never lie. Regularly analyze metrics at each funnel stage to identify bottlenecks or drop-off points. Tools like Google Analytics or CRM platforms provide insights into user behavior.

Optimize Conversion Points.

The end goal for most strategies is to drive conversions. A/B test elements such as CTAs, headlines, and forms to enhance conversion rates. Experiment with different layouts, colors, or copy to find what resonates best.

Navigating the Art of Funnel Building: Essential Strategies for Marketers

Streamline the User Experience.

A great design doesn’t go unnoticed. Ensure a smooth and intuitive journey through your funnel. Simplify navigation, reduce form fields, and optimize for mobile to minimize friction in the conversion process.

Creating Effective Landing Pages

When targeting a particular audience, it’s crucial that your landing page design resonates with them, evoking a sense of “This is exactly what I’ve been searching for.”

Consider these key aspects when structuring your landing page:

Compelling Headlines and CTAs

Craft attention-grabbing headlines that clearly convey your offer’s value. Ensure that your call-to-action (CTA) stands out and prompts immediate action.

Clear and Concise Content

Keep messaging simple and focused. Highlight benefits and use visuals to reinforce key points. Avoid clutter and make information easily scannable.

Social Proof and Trust Indicators

Incorporate testimonials, reviews, or trust badges to build credibility. Showcasing social proof increases visitor trust and encourages conversions.

Focus On One Goal

The one main difference between a homepage and a landing page is that a landing page focuses on only one goal. Concentrating on a singular objective, whether it’s encouraging a purchase, capturing leads, or promoting a specific offer, a landing page eliminates distractions and guides visitors with precision.

Learn more about landing pages:

Matt McGarry’s Growletter checks all of these boxes!

Compelling headline and CTA ☑️

Navigating the Art of Funnel Building: Essential Strategies for Marketers

Concise content ☑️

Navigating the Art of Funnel Building: Essential Strategies for Marketers

Social Proof ☑️

Navigating the Art of Funnel Building: Essential Strategies for Marketers

One Goal ☑️

Navigating the Art of Funnel Building: Essential Strategies for Marketers

Leveraging Email Marketing for Funnel Nurturing

Email marketing stands as a cornerstone in building a funnel primarily because it grants ownership of your email list.

Unlike social media platforms, which constantly shift due to evolving algorithms and content formats, email marketing provides a direct and consistent channel of communication between you and your audience.

Here’s how you can harness email marketing to nurture your marketing funnel:

Segmentation and Personalization

Divide your email list into segments based on behavior, preferences, or demographics. Personalize content to cater to each segment’s interests for higher engagement.

Drip Campaigns and Automation

Set up automated drip campaigns to nurture leads at different funnel stages. Deliver targeted content or offers based on user interactions or time intervals.

Engaging Content and CTAs

Design engaging email content with clear and compelling CTAs. Use storytelling, visuals, and interactive elements to drive recipients toward desired actions.

Essential Tools for Funnel Building

Whether it’s social media platforms, email services, CRM software, or analytical tools, constructing a highly efficient marketing funnel requires a variety of resources.

(Hint: beehiiv can support you with most of the tools you would need to build a marketing funnel – sign-up forms, polls, analytics, custom landing pages, and much more..)

Here are some of the key essential tools necessary for constructing your marketing funnel:

CRM Software for Funnel Management

Navigating the Art of Funnel Building: Essential Strategies for Marketers

Salesforce offers a robust CRM system for managing leads, prospects, and customer interactions. It enables personalized communication, tracks sales opportunities, and streamlines customer data management.

HubSpot’s CRM provides a user-friendly interface for organizing contacts, automating tasks, and tracking interactions. It integrates with marketing tools for a seamless sales and marketing alignment.

Zoho CRM allows for lead and contact management, pipeline tracking, and sales forecasting. It offers workflow automation, enabling efficient customer engagement across different funnel stages.

Analytics Tools for Tracking Funnel Performance

Navigating the Art of Funnel Building: Essential Strategies for Marketers

Google Analytics offers comprehensive website analytics, tracking user behavior, traffic sources, and conversion data. It provides insights into how visitors navigate through the funnel stages.

beehiiv’s 3D analytics help you track customer journeys, understand audience demographics, see the sources where the traffic is coming from, and even design your own UTM trackers.

Mixpanel enables in-depth analysis of user interactions within the funnel. It provides cohort analysis, funnel visualization, and A/B testing capabilities for optimizing conversions.

Common Funnel Building Mistakes To Avoid

You know most of the things you should be doing to build a marketing funnel, these are the three common mistakes you want to avoid while you’re at it:

Ignoring Mobile Users

Neglecting mobile optimization within your funnel can be detrimental. With a significant portion of users accessing content via mobile devices, failure to ensure a seamless mobile experience can lead to missed conversions.

To avoid this mistake:

Responsive Design

Implement responsive design principles to ensure that your funnel is mobile-friendly across various devices. Here’s why your email newsletter needs a responsive design.

Navigating the Art of Funnel Building: Essential Strategies for Marketers

Fast Loading Times

Streamline load times specifically for mobile users, preventing bounce rates triggered by sluggish page loading, thereby fostering a swift and engaging user journey.

Clear Call-to-Actions (CTAs)

Enrich user engagement by prominently placing and optimizing CTAs for effortless interaction on smaller screens, ensuring a frictionless pathway to action.

Neglecting Retargeting Opportunities

Overlooking retargeting as a strategy within the funnel could mean missing out on opportunities to re-engage interested prospects.

To avoid this mistake:

Install Retargeting Pixels.

Install retargeting pixels on your website to track user behavior and serve targeted ads to those who’ve shown interest.

Navigating the Art of Funnel Building: Essential Strategies for Marketers

Customize Messaging.

Tailor retargeting content based on previous interactions to rekindle interest and encourage conversion.

Utilize Diverse Channels.

Utilize multiple channels like social media, email, and display ads for retargeting to cover a broader audience.

Skipping Personalization Across Funnel Stages

While building a marketing funnel, steering clear of certain mistakes ensures a seamless and personalized user experience, enhancing engagement and conversions.

To avoid this mistake:

Implement Segmentation Strategies.

Divide your audience into segments to tailor content and messages, increasing relevance and engagement with specific audience interests. Learn more about segmentation here:

Craft Dynamic User Journeys.

Create adaptive paths based on user interactions, ensuring tailored experiences that resonate with individual behaviors and preferences throughout the funnel.

Utilize Behavioral Triggers.

Leverage user behavior as triggers for targeted content or offers, ensuring the delivery of relevant and personalized content aligned with individual preferences, thereby nurturing better engagement and conversion rates.

Why Trust Me: I have been a writer for 6 years and part of the beehiiv content team for a year now. This has given me a deep understanding of email marketing and how it can be optimized.

Funnel Building for Different Marketing Channels

Email marketing > social media marketing (there, I said it).

But that doesn’t mean you can’t have a balance of both or not leverage other marketing channels except for email marketing.

Building a Social Media Marketing Funnel

Craft a social media funnel by:

Audience Targeting

Identify and target specific demographics or interests within social platforms. Leveraging Twitter Spaces, Instagram Lives, and Discord communities can be of help!

Engagement Funnels

Develop funnels that lead users from awareness through engagement and conversion. Offer high-value content for free that people won’t find otherwise.

Content Optimization

Create content that resonates with each funnel stage, from captivating posts to conversion-focused ads. You know the drill – double down on what’s working and iterate on what’s not.

Creating an Effective Content Marketing Funnel

Content Alignment

Customize content meticulously, aligning it precisely with the distinct stages of the funnel, catering to varying user needs and intents at each phase.

Lead Magnets

Innovate and create compelling content offers that are strategically designed to captivate users, enticing them to engage further and advance seamlessly through the funnel. Here are 5 proven lead-generation strategies that work!

Nurturing Sequences

Craft nurturing workflows that guide leads from awareness to conversion through relevant content, leveraging highly relevant and purpose-driven content strategies. Here’s a guide on building nurture sequences.

Adapting to Changes in Consumer Behavior

Omni-Channel Experiences

Curate seamless and unified experiences across diverse touchpoints throughout a customer’s journey, ensuring consistency and excellence at every interaction.

Privacy-Centric Strategies

Pivot towards ethical data-handling practices and foster transparent communication, placing privacy at the forefront of your customer interactions and building trust and credibility.

Navigating the Art of Funnel Building: Essential Strategies for Marketers

Catch Up With What’s New

We all have seen the growth of short-form video content over the past two years. There’s no denying that keeping up with changing consumer behavior is what will help you stay on top of your game.

Conclusion: Mastering Funnel Building for Marketing Success

This guide will help you plan, build, and analyze your marketing funnel and help ensure that you make the most of this marketing strategy!

Key Takeaways:

Understanding Diverse Audiences

Tailor funnels to cater to varying customer needs at every stage.

Optimizing User Journey

Create seamless experiences that guide prospects toward conversions.

Data-Driven Iterations

Leverage analytics to refine strategies and enhance funnel performance.

Next Steps: Implementing Funnel Building Strategies

Actionable Iterations

Apply learned insights to fine-tune existing funnels and adapt to market shifts.

Experimentation & Optimization

Embrace a culture of continuous improvement to refine strategies.

Technology Integration

Explore new tools and innovations to elevate funnel effectiveness.

Navigating the Art of Funnel Building: Essential Strategies for Marketers

You can integrate your social media strategy with a newsletter platform like beehiiv.

This can help you build an email list, build a custom landing page for your product, have access to deep insights and campaign performances, and really so much more!

By Kanishka Kumawat.

Sourced from beehiiv Blog

Sourced from Entrepreneur India

A key milestone of hers is when they built Our Quotient’s first workspace and created their own social media calendar, “we sold 100+ copies within 25 days of launch and still get requests”

t a mere young age of 18, Rukhsar Kazi had a realiza- tion that she wouldn’t fit in the 9-5 scheme of life. While working at a marketing firm, cold calling and inviting clients for an event in Mumbai, she decided that she wanted to steer away from the traditional marketing format. Post that she studied Digital Marketing and delved into content creation as a product stylist and flat- lay photographer.

“I had a passion for aesthetically capturing products for my brands and worked independently to gain experience. After much trial and error, I felt like a polymath of sorts and decisively embarked on the Our Quotient journey – and what a rollercoaster it’s been!” shares Rukhsar Kazi, Founder and CEO, Our Quotient.

The ever-evolving business of digital marketing has a lot of technicalities that some agencies do not comprehend, perhaps the reason why agencies have a bad repute today

Kazi and her team are learning and unlearning various trends to keep themselves relevant and customize their offerings, and is creating the right conversations to facilitate real conversions for every brand they cater to.

“There is no dearth of agencies in Mumbai, but a lot of them are open- ing up on a whim. The ever-evolving business of digital marketing has a lot of technicalities that some agencies do not comprehend, perhaps the reason why agencies have a bad repute today,” shares Kazi.

She counts resilience and dedication as her strong points which have helped her move swiftly through challenges. A key milestone of hers is when they built Our Quotient’s first workspace and created their own social media calendar, “we sold 100+ copies within 25 days of launch and still get requests.”

A whopping 90% of her team comprises women employees. “The fact that women have higher EQ (emotional quotient), automatically makes them a better fit for most roles. Women employees- make for the best, most trustworthy, and most efficient teammates.”

In the next 3 to 5 years, she envisions the brand to be among the leading digital marketing agencies in Mumbai. Additionally, they aim to increase their revenue by 10x and also grow the team further.

Feature Image Credit: Rukhsar Kazi, Founder and CEO, Our Quotient

Sourced from Entrepreneur India

 

By Gabriela Barkho.

For years, startup brands have used out-of-home advertising campaigns in major cities to get people talking about them.

From Thinx’s provocative subway ads to Casper’s Broadway-inspired billboard campaigns, the goal for many out-of-home campaigns has long been to get more people to remember their brand, share photos of the activations in social media, and, hopefully, ink some sales down the line.

That is largely still in place for many new brand advertisers. However, as profitability has become a bigger concern and marketing budgets have shrunk, more brands are weighing whether the money spent on splashy billboards is worth it. Increasingly, outdoor advertising is viewed as more than just a top-of-funnel channel. Now, companies are using it to target particular groups of shoppers, and help drive sales by running OOH campaigns in areas that are close to where products are stocked.

Brands like Saint James, Dagne Dover and Coterie, for example, are using OOH to not only build brand awareness but also to drive sales at particular events, promote new product launches and change people’s perceptions of their brand.

Kevani founder Kevin Bartanian, whose out-of-home media company specializes in localized advertising, said, “Traditionally, back in the late 1800s, out-of-home started out directional and had a clear call to action.” But when DTC brands began embracing the channel years ago, they saw it as an opportunity to create clever or provocative campaigns. By virtue of being venture capital-backed, these brands had the cash to buy out big billboard placements. Particularly for DTC brands, they viewed an OOH campaign as a significant company milestone, as it was a way to bring their presence offline and into the real world.

But in recent years, the goals of OOH campaigns have gotten more granular.

“Here in the real world, we have real-life ‘cookies’ that can be leveraged,” Bartanian said. For example, he said, brands can use digital, AI-powered displays that can be programmed to target local demographics in each city — and promote a nearby retailer where customers can purchase the product.

Venturing off Instagram and into the real world  

Indeed, digitally-native brands testing the out-of-home waters are trying to be more intentional with their investment in this channel.

One example is Coterie — a diaper brand that launched in 2019 — which is using its first major OOH campaign to establish brand awareness with the help of Coterie investor and brand ambassador Karlie Kloss.

More specifically, the goal of the test is to target areas that are frequented by children and their high-income parents who may be interested in Coterie’s diapers. Starting February 5, Coterie kicked off a four-week run of the out-of-home campaign in its key markets of New York City and Los Angeles, which featured Kloss and several babies wearing Coterie.

The company’s director of brand marketing, Brittany Deems, told Modern Retail the idea was to utilize storytelling to showcase modern parenting. Deems said featuring Kloss, who has appeared on countless billboards throughout her career promoting fashion brands, is a way to spark enough interest for passersby to at least look up the brand she’s promoting.

“Karlie has been on a lot of billboards, but you’ve never seen her on a billboard with babies,” Deems said. “You also don’t see a lot of diaper brands in out of home, so it’s a good medium to stand out.” The concept’s theme, Deems said, leans into debunking expectations of modern parenting after having a baby. “Seeing Karlie wrangling babies, we’re conveying that being a parent doesn’t take away from what you do for a career,” Deems explained.

Some of the biggest Coterie placements include the City National Bank wall on Los Angeles’ Sunset Boulevard and Wythe Ave & N. 12th in Williamsburg. Additionally, digital video OOH placements went live across select malls, including Century City in Topanga and San Diego’s Westfields. In addition, the campaign is being cross-promoted on Coterie’s social channels, email, Instagram and TikTok to drive added views and engagement.

The company will assess metrics after the campaign’s run wraps up. But Deems said in New York and Los Angeles, thus far average sessions on Coterie’s website have increased by 20% and 18% week-over-week, respectively.

Meanwhile, iced tea brand Saint James, which launched in 2022, is another company delving into out-of-home ads, but is timing them with specific performance goals in mind. Saint James president and CEO Brad Neumann said out-of-home has been performing well for the beverage brand. Its first foray was a Times Square ad that announced the brand’s launch. To track the outdoor campaigns’ performance, the company places QR code coupons on billboards and wild postings.

Saint James’ next major out-of-home push is set for this spring. For Stagecoach and Coachella festivals, Neumann said the company will have “billboards along routes out in the desert heading towards the event,” which will promote the brand’s sampling activations on Coachella’s festival grounds. Select Uber riders will be met with coolers of iced tea when they get into their ride, with those vehicles also featuring car wrap Saint James ads. “We’re going to look at how many bottles and samples were distributed at Coachella, and the net sales from Stagecoach – where we’ll be sold at all concession stands,” Neumann said.

Moreover, Neumann said the brand’s OOH strategy is doubling as a means to target retail buyers and shoppers. The brand began to roll out in Costco at the end of February and is running OOH placements near the highest-grossing Costco locations around the country.

“Right now we’re trying to get into Whole Foods — so I’m taking out a bunch of billboards in the Austin area near their headquarters,” Neumann said, quipping that if a buyer is faced with seeing the brand’s teas daily, “you’re going to return my call.”

On the other end of the spectrum, brands experienced with the ad format are now viewing OOH’s role as an effective customer conversion tool and not just an awareness play.

Out-of-home advertising is not new to bag brand Dagne Dover, as the company has been running billboard and subway ads for nearly a decade. Deepa Gandhi, co-founder and COO at Dagne Dover, said the company’s latest OOH campaign was centered on promoting its new travel bag collection; The campaign ran throughout the fourth quarter of 2023 to align with the new product launch and holiday season.

“We launched our Travel 1.0 collection in late 2023 and this was a perfect moment to tell the story of Dagne Dover and our new collection through targeted OOH placements in high commuter and traveler locations,” Gandhi said. These New York City spots include Moynihan Station, Long Island Rail Road trains and JFK International Airport.

“The focus of the campaign was to pique the interest of potential customers to learn more about our fantastic products through strong imagery and enticing copy,” she said. Dagne Dover’s bag organization features are the most important value proposition to highlight, so the creatives specifically targeted travelers’ lifestyle needs. For instance, packing videos of Dagne Dover’s best-selling commuter bags ran on LIRR’s digital screens.

Evolving expectations

Over time, Gandhi said, the brand’s expectations of OOH’s impact have leveled up — with an increased aim to target more specific demographics that are likely to purchase the bags.

“It has definitely evolved,” Gandhi said. “With our first push on NYC subways, we were a much younger brand, so we saw this immediate pop in traffic in NYC during rush hour.” The company began to monitor whether the traffic is steadily increasing in the areas where Dagne Dover has done OOH pushes. Gandhi said this is because the now-established brand now experiences “a steadier flow of traffic to site from all major markets at all times.”

With the recent travel-themed campaign, Gandhi said the company ended up seeing increased interest in demographics outside of its target audience of young urban professionals. In turn, the new conversions skewed toward suburban commuters.

When entering into channels like OOH, Gandhi said the hope is to expand a brand’s top-of-funnel reach. “Being able to appeal to demographics outside of our ‘norm’ was a huge win,” she said. Another on-the-ground finding was that Dagne Dover started to physically spot more of its products in the areas where it had longer placements, like on the LIRR commuter trains. “This is the best proof point of the OOH placements resonating with specific audiences,” she said. To build on the momentum, the company expanded the campaign in some of its key designated market areas like Dallas and Austin as it continues to expand its footprint across the country.

Despite the increased use of data to target specific marketsthe OOH format largely has had the same perception for decades: that is, that it’s solely an awareness play. “The basic fundamentals of out-of-home have largely stayed the same,” Bartanian said. “It’s a one-to-many way to reach people out in the real world, but now it’s a matter of utilizing this channel in a modern and more effective way.”

But that theory may be changing.

Saint James’ Neumann said investing in billboards can quickly bring legitimacy to a new brand, but it can also double as an effective conversion tool when used in specific instances. “It’s a way to bridge the gap between awareness and a direct call-to-action to promote products at retailers nearby,” Neumann said.

Feature Image Credit: Ivy Liu

By Gabriela Barkho

Sourced from Modern Retail