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By Joaquin Victor Tacla

Twitter pursues a sceptical audience in the Digital Content NewFeronts when it pitches its upcoming premium video content slate to anxious advertisers who are concerned about the future of the social network’s “brand-safe” platform under Elon Musk’s era.

Anxious Advertisers

The company had already pitched some of its projects in NewFront in the previous years, however, this time was a more challenging one after the emergence of reports that Twitter advertisers were already planning to stop their spending on Twitter once Musk took over.

In fact, several activist organizations have released a letter containing “non-negotiable” standards  that Twitter advertisers must commit to since they are worried that  Musk’s acquisition might turn the platform into a “megaphone of extremists.”

Musk has openly declared that he is a free speech absolutist, and it may not sit well with some of the advertisers, given the current political climate. If Musk’s takeover deters the existing content moderation controls of Twitter to address misinformation and abusive speech, it may not align with the interests of these advertisers.

For example, in 2020, big-name brands like Verizon, Unilever, Boeing, Microsoft, Levi Strauss, Adidas, HP, Pfizer, and many more joined in an advertising boycott to Facebook due to their content moderation policies and called the platform to increase its combat against hate speech.

However, Twitter has assured advertisers that the social network would remain a safe place for them in the future and making sure that their ads will not be aligned with any harmful content but the social network has also noted in an SEC filing that the loss of ad revenue is one of the risk factors brought by the takeover.

Pitching Time

Twitter did more than just pitching their content but they also had to face the challenge of convincing advertisers that they have a promising project to guarantee their partnerships.

The company had to emphasize in their presentation that their content would operate in a brand-safe zone on Twitter because of its upcoming premium video partnerships.

“I hope that you see that we are going to continue to invest in the parts of our business that bring scroll-stopping content to the timeline,” Twitter’s Chief Customer Officer Sarah Personette said during the presentation, reported by TechCrunch.

“We’re committed to growing our audience. We are committed to investing in our product innovation, and we are committing to increasing the velocity with which we ship products. We’re committed to deepening the relationships with the top rights holders and premium content publishers in the world and also across this country.,” Personette added.

She also highlighted how this project is “extremely important” to the social network because she claimed that it matters to the advertisers in connecting their brands to people “that matter” to them.

Feature Image Credit: (Photo : LIONEL BONAVENTURE/AFP via Getty Images) This photograph taken on October 26, 2020 shows the logo of US social network Twitter displayed on the screen of a smartphone and a tablet in Toulouse, southern France.

By Joaquin Victor Tacla

Sourced from Tech Times

 

By Matt Burgess

Cookies are on the way out—but not enough is being done about browser fingerprinting. So what is it?

Creepy cookies that track all your online activity are (slowly) being eradicated. In recent years major web browsers, including Safari and Firefox, have restricted the practice. Even Chrome has realized that cookies present a privacy nightmare. But stopping them ends only one kind of online tracking—others are arguably worse.

Fingerprinting, which involves gathering detailed information about your browser’s or your phone’s settings, falls into this category. The tracking method is largely hidden, there’s not much you can do to stop it, and regulators have done little to limit how companies use it to follow you around the internet.

What Is Fingerprinting?

The exact configuration of lines and swirls that make up your fingerprints are thought to be unique to you. Similarly, your browser fingerprint is a set of information that’s collected from your phone or laptop each time you use it that advertisers can eventually link back to you.

“It takes information about your browser, your network, your device and combines it together to create a set of characteristics that is mostly unique to you,” says Tanvi Vyas, a principal engineer at Firefox. The data that makes up your fingerprint can include the language you use, keyboard layout, your timezone, whether you have cookies turned on, the version of the operating system your device runs, and much more.

By combining all this information into a fingerprint, it’s possible for advertisers to recognize you as you move from one website to the next. Multiple studies looking at fingerprinting have found that around 80 to 90 percent of browser fingerprints are unique. Fingerprinting is often done by advertising technology companies that insert their code onto websites. Fingerprinting code—which comes in the form of a variety of scripts, such as the FingerprintJS library—is deployed by dozens of ad tech firms to collect data about your online activity. Sometimes websites that have fingerprinting scripts on them don’t even know about it. And the companies are often opaque and unclear in the ways they track you.

Once established, someone’s fingerprint can potentially be combined with other personal information—such as linking it with existing profiles or information murky data brokers hold about you. “There are so many data sets available today, and there are so many other means to connect your fingerprint with other identifying information,” says Nataliia Bielova, a research scientist at France’s National Institute for Research in Digital Science and Technology, who is currently working at the French data regulator, CNIL.

Fingerprinting evolved alongside the development of web browsers and is intertwined with the web’s history. As browsers have matured they have communicated more with servers—through APIs and HTTP headers—about people’s device settings, says Bielova, who has studied the development of fingerprinting. The Electronic Frontier Foundation (EFF) first identified fingerprinting back in 2010. Since then fingerprinting has become increasingly common as advertisers have tried to get around cookie blocks and limits put on ad tracking by Google and Apple.

So How Bad Is It?

While there’s little transparency around the companies that run fingerprinting scripts, the practice is verifiably widespread across the web. Many of the websites you visit will fingerprint your device; research from 2020 found a quarter of the world’s top 10,000 websites running fingerprinting scripts.

New ways of fingerprinting are being created too. “The existing fingerprinting algorithms are not the upper boundary in terms of trackability,” says Gaston Pugliese, a research fellow at Friedrich-Alexander-Universität in Germany, who has studied the long-term impact of fingerprinting. For instance, earlier this year researchers proved they could create fingerprints of GPUs to identify people. Tracking people across different browsers is also possible.

But not all fingerprinting is bad. David Emm, a principal security researcher at Kaspersky, says the technique can often be used as a way to spot potential fraud, such as banks using it to identify suspicious behaviour.

However, the widespread use of fingerprinting for targeted advertising and tracking people’s online movement raises legal problems. Across Europe regulators have been calling for a clampdown on cookie banners, which appear on websites asking people if they give their permission to be tracked. The banners are so ubiquitous (and frustrating) that people largely click Accept and don’t understand how they are agreeing to be tracked—that’s leaving aside the fact that many cookie banners may not even do what they claim.

In Europe fingerprinting falls under the same General Data Protection Regulation and marketing rules as cookies, says Elle Todd, a partner specializing in data and tech at law firm Reed Smith. European regulators have warned since 2014 that fingerprinting “presents serious data protection concerns,” and Todd says many websites don’t tell consumers that they may track people with fingerprinting. “I think that a lot of companies don’t realize, and they think that this is a nice way to get around the cookie rules,” she says.

How Can You Stop It?

Unlike cookies, it’s hard to stop fingerprinting. Cookies are stored in your browser, and it’s possible to delete your cookie history, block them, or turn them off entirely. “With the fingerprinting, it’s all invisible,” Emm says. “People don’t know about it; they don’t see it.” When the EFF first detailed fingerprinting in 2010, it said it was “akin to a cookie that cannot be deleted.”

Various browser plugins claim to help reduce or stop fingerprinting, but there’s a mix in quality. A 2019 study by a researcher from Snap and two US academics found many anti-fingerprinting tools aren’t that useful. The biggest thing you can do to stop fingerprinting is pick a browser that limits tracking and increases privacy.

“The most promising approach that is also built into browsers nowadays is the approach of the Tor browser,” Pugliese says. To prevent fingerprinting, Tor tries to standardize all the parts of its browser so everyone appears to have the same fingerprint. Tor isn’t always practical, though; some websites will break, and many companies don’t allow it on corporate networks. Other browsers, including Firefox and Brave, have their own anti-fingerprinting methods. Firefox blocks third-party requests to companies that fingerprint, while Brave adds noise by randomizing fingerprints.

“In the fingerprinting space, browsers are going to have to evolve,” says Firefox’s Vyas, adding that anti-fingerprinting technology needs to change in a way that doesn’t break parts of the web. More action from regulators would also help to stamp out the tracking. “If we had legislative support that said ‘these fingerprinting technologies and scripts are unlawful,’ then that would help us.”

Feature Image Credit: Hiroshi Watanabe/Getty Images

By Matt Burgess

Matt Burgess is a senior writer at WIRED focused on information security, privacy, and data regulation in Europe. He graduated from the University of Sheffield with a degree in journalism and now lives in London. Send tips to [email protected].

Sourced from WIRED

 

By Parkev Tatevosian

The e-commerce giant has been gaining ground in the advertising market.

It may be a curious phenomenon that Amazon ( AMZN -1.05% ) is happy about increasing ad spending, but it’s true. Over the past few years, Amazon has built itself into an advertising giant. The company is generating an increasing share of its revenue from advertising, and since that revenue tends to be more profitable than the overall business, it’s become an essential element.

For that reason, Amazon and its stockholders must be thrilled with a recent Wall Street Journal article that highlights advertisers are spending much more online this year.

Advertisers are finding online spending more lucrative

According to GroupM, global ad spending will grow 22.5% to $763 billion this year. That’s the second revision upward from GroupM since it first gave estimates in December 2020. After many businesses had to shut their doors to customers in the early stages of the pandemic, this year has consisted of vast reopening’s worldwide. That’s given cause for advertisers to increase spending: to get the word out that they are open for business again.

Interestingly, digital advertising will encompass 64.4% of the total in 2021, up from 60.5% in 2020 and 52.1% in 2019. The rapid shift to online advertising is not entirely surprising. Typically, marketers can more effectively measure the returns from online advertising. For instance, it’s difficult to calculate how many people heard a radio advertisement or viewed an ad placed in a newspaper.

Indeed, you can get approximations by looking at estimated listener audiences or subscribers to the newspaper, but they will be far from precise. Compare that with digital ad spending, where marketers can see how many folks viewed the ad and how many clicked on a link.

Moreover, with the proliferation of online shopping, it only makes sense to increase advertising online. People browsing the internet on their computers or phones typically have a payment method on file. If they see a compelling advertisement, they are only a few clicks away from purchasing.

Amazon is already benefiting from the shift

Amazon does not break out how much it makes from advertising specifically. However, it states that one of its segments consists primarily of ad revenue. In its most recent quarter ended Sept. 30, the segment that contains advertising reported revenue of $8.1 billion. That was up by 49% from the same quarter the year before. Amazon is home to hundreds of millions of shoppers who are one click away from purchasing, making it a desired online destination for ad spending.

“We’ve also seen strong growth in our advertising products as vendors and sellers have embraced their ability to build their brands and reach customers just as they consider their purchases,” CFO Brian Olsavsky said during the company’s Q3 conference call.

Indeed, ad revenue has almost doubled at Amazon since Q2 2020, growing from $4.2 billion to the $8.1 billion mentioned earlier. As folks keep looking to Amazon for their shopping needs, advertisers will increasingly be interested in gaining their attention in the meantime.

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By Parkev Tatevosian

Sourced from The Motley Fool

By

The question: What would it take for advertisers to give Facebook the boot? The answer isn’t as inspiring as one might think.

The findings: Advertisers on the whole are sticking with the platform—but there’s still a split between who will stay and who might go.

  • Performance marketers like mobile app advertisers, for example, use Facebook predominantly to drive app installs. Facing aggressive revenue targets and typically operating under the radar as brands, those companies are less likely to take part in advertiser initiatives like brand safety boycotts.
  • That’s more likely to happen among bigger, institutional brands, such as Coca-Cola, Nike, and Procter & Gamble, which have more of a stake in how consumers perceive them. These highly visible brands are often looking for brand exposure, which allows them to shift spending to other channels—since the top of the funnel offers more advertising options.

The marketer’s point of view: While Facebook has issues, it’s important to remember some companies have performed well by relying on the company’s ad ecosystem.

  • Some of the advertisers eMarketer spoke with have indicated that they’re diversifying into different channels in order to ensure they aren’t overly dependent on the Facebook ecosystem.
  • “I think there is something to be said for the CPM [cost-per-thousand] increase. It’s much more expensive than it was last year. There’s no question there,” said Avi Ben-Zvi, vice president of paid social at Tinuiti.
  • But rising CPMs only account for a fraction of his increased Facebook spend year over year, Ben-Zvi added. He said he’s seen a major increase in investment for mid-funnel consideration campaigns on Facebook that are designed to fuel the bottom of the funnel.

Our analysts weigh in:

  • “Facebook has weathered multiple scandals and headwinds in the past and continued to grow, indicating that advertisers will continue to spend on Facebook despite negative public perception,” said Jasmine Enberg, eMarketer senior analyst at Insider Intelligence. “What’s different this time is that Facebook is facing a real potential threat to its ad business.”
  • “Brand safety is a noble concern and something that many major companies think seriously about, but when it comes to their ad expenditures, the bottom line often ends up being more important,” said Debra Aho Williamson, eMarketer principal analyst at Insider Intelligence. “If ad performance were to start suffering, advertisers will look to other media. But brand safety concerns alone aren’t going to drive most advertisers away.”
  • “Measurement and attribution problems are causing performance declines for advertisers, especially ones focused on the lower funnel,” said Audrey Schomer, eMarketer senior analyst at Insider Intelligence. Schomer sees that advertisers are confused by a lack of clarity regarding what’s causing performance to go down: Is targeting particularly challenged by iOS users opting out of tracking? “That could be having some impact on performance, though most advertisers I’ve spoken with believe it’s primarily an attribution problem,” Schomer said.

By the numbers: Even in light of the whistle-blower news, our upcoming Facebook ad revenue forecast won’t be making any big downward adjustments.

  • Facebook’s net ad revenues for 2023 will actually be higher than previously forecast, but growth will be a little bit slower.
  • “The biggest thing that’ll come out of the whistle-blower revelations and platform outage is that advertisers will look to diversify their spending more,” said Nazmul Islam, forecasting analyst at Insider Intelligence. “While you won’t see a big drop in Facebook spending overall, you might see a bit more growth in the other social platforms that benefited from last year’s Facebook ad boycott.”

The big takeaway: Some advertisers may pull back spending due to negative public perceptions of the platform, but those pullbacks have so far tended to be temporary.

  • Advertisers won’t leave Facebook until there is real evidence that campaign performance is hurting, and until there is a better option for them to go to.
Facebook Ad Revenue Growth, 2018-2023 (billions and % change)

By

Sourced from eMarketer

By Ryan Barwick

The company can tell which way the wind is blowing.

Advertisers are going to start finding a larger audience across Facebook’s apps.

The company announced in a blog post Monday that, unless someone links their accounts together, it will consider an individual user’s Instagram and Facebook accounts as two separate people—at least from an advertiser’s perspective.

  • Previously, Facebook counted someone with a Facebook and Instagram account as one person using identifiers like email, even if these accounts weren’t officially linked up.

Why the change? Facebook can tell which direction the wind is blowing.

“This update aligns with trends of offering people more control over how their information is used for ads and is consistent with evolving advertising, privacy, and regulatory environments,” wrote Facebook’s VP of product marketing, Graham Mudd.

Though he said pre-campaign audience estimates will look larger, “we do not believe this will have a substantial impact on reported campaign reach.”

  • Facebook said it’s been telling advertisers that changes were coming since June.

Refresh: It’s been quite a few weeks for advertisers on the Book.

In September, the company acknowledged that Apple’s privacy updates were more disruptive than advertisers initially expected, leaving marketers “blind” to Facebook’s campaign metrics.

Weeks later, whistle-blower Frances Haugen disclosed internal documents and accused Facebook of misleading advertisers, specifically its “shrinking user base” and how it counts the number of people using its platform.—RB

Feature Image Credit: Pexels

By Ryan Barwick

Sourced from Marketing Brew

By Kimeko McCoy

For the last few years, Facebook and Instagram have dominated advertisers’ media mix. But recently, media buyers say ad spend on social media’s biggest platforms has started to deteriorate.

It’s more of a slow leak than a mass exodus, with client ad spend dedicated to Facebook and Instagram recently declining by 5-10% over the last year, according to Hallie Wyckoff, group director of social media at Wunderman Thompson Commerce.

“It’s happening now because of the pandemic, in all honesty,” Wyckoff said. “There were so many changes in marketing budgets last year where a lot of brands pulled back for a bit or had to be more lean with what they were willing to spend.”

For Wunderman Thompson, with clients including major marketers like Unilever and Coca-Cola, ad dollars that may have gone to Facebook and Instagram have recently shifted to alternative platforms like TikTok — or to efforts to improve or build out social commerce opportunities, as well as working with influencers, Wyckoff said.

Given Facebook and Instagram’s scale, targeting capabilities and range in ad unit offerings, advertisers and media buyers predict it won’t lose its crown any time soon. In fact, the platform’s ad business is holding up for now, per previous Digiday reporting. However, the platform’s flaws like waning interest from younger audiences, rising cost per impression and mounting data privacy issues are giving way to challengers like TikTok, Snap and even Pinterest. The flaws have gotten worse because the pandemic has made for an uncertain future and constant shifts in people’s shopping habits, which has advertisers looking for alternatives.

When asked for comment, a Facebook spokesperson pointed to the platform’s Q2 2021 earnings call, in which Facebook reported strong business growth and noting that total revenue for Q2 was $29.1 billion, which is a 56% year-over-year increase. According to chief financial officer David Wehner, speaking during Facebook’s most recent earnings call on July 28, the growth was predominately driven by verticals that performed well over the course of the pandemic, like online commerce and consumer packaged goods.

At least one marketing agency, Tinuiti, which Facebook pointed to as an example of increasing investment on its platforms, hiked it’s year-over-year spending on Facebook and Instagram alongside increased ad spend for platforms like Snapchat, TikTok, and Pinterest.

“We’ve seen this increase 37% YoY on Facebook and 75% YoY on IG (24% growth in Q1 and 53% growth in Q1, respectively). And we’re on pace to spend 61% more on Facebook and Instagram than we did in all of 2019,” said Avi Ben-Zvi, vp of paid social at Tinuiti.

But according to Pew Research, Facebook and other major social media platforms’ growth stalled over the past five years. Facebook’s brand reputation suffered last year after advertisers boycotted the platform with the “Stop Hate for Profit” campaign. And new research from analytics and insight company Skai, shows that social media CPMs have been steadily increasing, up about 12% from 2019. According to Skai, CPMs hovered around $5.71 this time in 2019 and are now at $6.37.

Also buffeting the social giant is the fact that it is facing a serious challenge in Apple’s data privacy changes, noted Katya Constantine, CEO of performance marketing shop DigiShop Media via email.

“The biggest cause has certainly been because iOS14 removed some of the most powerful targeting options,” she said. “Also, I imagine that some of the usage has also slipped as the world came out of the pandemic and that removed some inventory and drove up CPMs.”

Elijah Schneider, CEO of social marketing agency Modifly, backs up Constantine’s claims.

“Advertisers are starting to lose trust that consumers lost a long time ago,” Schneider said.

And challenger brands have seen the writing on the wall. Modifly, with a client list that includes startups and direct to consumer brands like Super Coffee drink brand and Beam wellness brand, has seen clients press for serious ad dollar diversification since late last year, said Schneider who added that in 2019 and 2020 at least 80% of Modifly client spend was in Facebook products. At present, that ad spend now sits at 55% on Facebook and 45% on alternative social platforms, like TikTok and Snapchat. (Schneider didn’t share what these breakdowns looked like in actual dollar figures.)

“For brands that are really focused on Gen Z, Facebook is part of the mix. But they’re not necessarily the dominant part of the mix,” said Noah Mallin, chief strategy officer at IMGN Media, where client ad spend on Facebook and Instagram has decreased from 95% of budget in prior years to 75% at present. “They’re much more evenly matched for established big brands where Gen Z is a segment among many,” he added.

In a rush to diversify ad spend, advertisers have divided their digital dollars up amongst everything from alternative social media platforms to digital tools to support a brick-and-mortar presence. There’s no clear kingpin coming to dethrone Facebook and Instagram, although many marketers see promise in TikTok given the platform’s scale and massive audience.

If nothing else, the decline continues to push along the industry-wide conversation around the need to diversify media spend, making for healthy competition among the platforms and more viable options for media buyers, Mallin said.

“I don’t necessarily see [Facebook and Instagram] diminishing to nothing,” Mallin said. “But if you want to have a smart mix and you’ve got the budget for it, you’d want to have Twitch in there and you want to have TikTok in there too.”

That’s not to say Facebook couldn’t make a few changes to delay its decline — and this could just be the latest interaction of changes in the social media landscape, marketers say. When it comes to digital and social media, that landscape is always changing, meaning advertisers will always need to adapt. This pandemic made flexibility a priority, said Wunderman Thompson’s Wyckoff.

“If we start to see CPMs or CPCs go down, you might see an influx back to Facebook and Instagram,” she said. “It’s an ever-evolving world and marketers are going to continue to pay attention and see what’s best.”

Feature Image Credit: Ivy Liu 

By Kimeko McCoy

Sourced from DIGIDAY

By Jessica Goodfellow.

Both DoubleVerify and Integral Ad Science are issuing Covid-19 guidance to advertisers in response to growing concerns over publisher de-monetisation.

Amid fears that blanket keyword blocking relating to Covid-19 is demonitising valuable content and impacting publisher revenues, verification companies DoubleVerify and Integral Ad Science have moved to clarify their stances.

In a blog post published Tuesday (18 March), DoubleVerify chief operating officer Matt McLaughlin said that the company felt “compelled to speak out” about this issue, to ensure advertisers continue to support trusted news.

“Historically, DV has served as a neutral partner, providing technology and data to help brands and agencies determine content and context suitability for their needs,” McLaughlin wrote.

“However, for all of us, the coronavirus challenge is a unique news incident. It will not simply “go away.” Instead, it will continue to be a key focus for trusted news publishers as they do the critically important work of keeping the public informed with reliable, accurate information. Support of trusted news at the time of a global health pandemic is something we want all brands to strongly consider.

“In general, we encourage all brands to advertise across trusted news sites as broadly as possible, unless there is a direct connection between a news incident and their brand. At the end of the day, if a brand is advertising on the nightly news during the coronavirus crisis, or the front page of a major newspaper, then The New York Times homepage is no different and should be supported,” McLaughlin surmised.

DoubleVerify’s blog came in response to news of increasing measures preventing advertisers from appearing next to content related to the outbreak. While social networks Facebook, Google and Twitter have said they are trying to block opportunistic ads from their platforms, YouTube said last month it would demonetise videos that mention coronavirus.

DV cited a report in The New York Times, which said that Integral Ad Science blocked the “coronavirus” keyword 38.4 million times in February, making it the second most blocked term behind “Trump”.

Campaign Asia-Pacific reached out to IAS for a response. An IAS spokesperson said that while many of its clients have added keywords to block content around the coronavirus, “we are not advising advertisers to consider all content on the virus unsafe, as there is high-quality non-negative journalism on premium sites that could be safe and suitable for brands”.

“Our approach has been to provide our clients with the tools to enable them to make a decision about what is suitable for each of their campaigns,” the spokesperson added.

IAS will shortly be releasing research it has conducted on consumers and how they are perceiving content adjacencies related to the pandemic, noting that in the current environment, “both marketers and publishers are seeking guidance on how to appropriately navigate this unprecedented situation”.

The verification company also acknowledged that news publishers may be negatively impacted by “overzealous keyword blocking strategies” that can reduce impression volumes. It guided publishers to explore new monetisation methods such as third-party contextual solutions. Conveniently, IAS has just launched a tool in this vein.

This story was originally published on campaignasia.com

By Jessica Goodfellow

Sourced from campaign

By Kristina Monllos.

TikTok is looking to grow as media buyers say the app needs to expand its U.S. team to keep up with demand. The company is currently seeking candidates for at least 17 positions for its ads business: two brand strategists, two influencer campaign managers, an ad products specialist, an ad operations manager, a trust and safety policy manager, among others, in its U.S. headquarters of Los Angeles, as well as offices in New York, San Francisco and Mountain View, California, according to jobs listings on LinkedIn.

The Bytedance-owned short-form video app launched in the U.S. in 2018 but its popularity has skyrocketed in recent months, drawing more big-name advertisers like Ralph Lauren and Chipotle, as well as a number of beauty companies like Eos, Too Faced and Elf to the app.

The allure of TikTok for advertisers isn’t just the potential to be among the first major advertising wave on the app, which has captured the attention of younger audiences, but the ability to run campaigns with sound as it is native to the way users watch content on the app, according to media buyers.

Buyers say the company is in a growth phase and that TikTok’s ad business now resembles early Snap Ads with low CPMs, a buggy self-serve platform (for those who have access to it), few metrics and unproven sustainability. Buyers have other complaints, like wait times of up to 24 hours for campaigns to appear on the platform and a junior ads team in need of help, too. For advertisers expecting the maturity of an ad platform like Google, TikTok will be a letdown. But for advertisers looking for a new platform to experiment on while it’s still growing, even with the current hiccups, buyers are bullish.

“They need to scale up a bit to meet the demand on the platform,” said one media buyer who has run multiple TikTok campaigns for clients. “We saw the same thing with Snap and Snap Ads a few years ago.”

“They don’t have the ad tools built out or measurement tools to really help us figure this out and justify it to compare it to some of the more established digital platforms,” said Matthew Rednor, founder and CEO of Decoded Advertising. “That’s a big complaint and one of the biggest reasons that big advertisers and agencies are not yet on the platform, even though everyone is there.”

It’s standard for new platforms to have immature ads businesses early on and TikTok is no different, according to buyers who say that while ad reps are kind and easy to work with, they aren’t as seasoned as reps at Google or Facebook. At the same time, the company’s main headquarters are in China and some decisions are still run through that team making the time difference a pain. That can, in turn, lead to a slower campaign implementation with some campaigns taking at least 24-hours to be live on the app, according to the first buyer.

It’s unclear how large the current U.S. ad team is or how it is organized, as a spokesperson for TikTok declined to share that figure or share current user numbers; buyers weren’t certain of the size. In February, Digiday obtained a deck that said TikTok had more than 27 million users opening the app eight times a day. The company offers video ads, brand takeovers, brand lenses, “top view” video and its signature hashtag challenge.

The difficulty advertisers and agencies face with TikTok currently makes sense to Shann Biglione, evp of Americas and global strategy at platformGSK, who said that clients’ expectations for platforms ads teams are often something like Google’s, which is “the gold standard” of ads teams. Dealing with that comparison, “it’d be surprising if TikTok didn’t struggle,” said Biglione.

Biglione has worked with TikTok’s ad team in China but hasn’t yet worked with the team in the U.S. “When you have up and coming platforms, especially one that doesn’t have [its main] headquarters in the U.S. [it can be hard],” said Biglione. “Operationalizing in China versus the U.S. is a bit different. China is much more fast-paced. Decisions can happen very, very quickly in China versus the U.S.”

Multiple buyers compared TikTok’s current ads offering to early Snap Ads as costs are low — CPMs are generally around $1.50, according to a buyer — but the tools and measurement capabilities aren’t built out yet, making it hard to prove the value of being on the platform. The company’s self-serve ad platform is still in beta as well as its interest-based targeting, according to a spokesperson, who said that “everything we’re doing is still in beta,” that the company is “in an experimental phase” and that it is “still figuring out what works for the brand and the community.”

The self-serve ad platform is bare-bones at the moment, with capabilities that allow buyers to get ads on the platform but there’s nothing flashy, no advanced capabilities and that it’s “a little bit buggy,” said the first buyer. “To be fair, they did let us know in advance that that was the case. It had been ported over from the Chinese version. We’ve also been helping them and flagging bugs we run into.”

The lack of results to showcase could keep buyers away for the moment; currently, the company’s ads site doesn’t offer any case studies for prospective advertisers to check out. Metric Digital CEO Kevin Simonson said that the shop hasn’t yet worked with TikTok but likely will in the first quarter of next year. “[The] reason being is that the people I’ve seen who have tested it, paid ads not influencer, haven’t seen good results,” wrote Simonson in an email. “I have a feeling it’ll only work like Snap only works, cheap AOV in beauty for the youngins’.”  

Still, even with that comparison and the lack of clarity into what the platform delivers for brands, there’s lots of interest from advertisers and agencies and that will likely continue to grow, according to buyers.

“We know a ton of people are there, we know it’s a hot platform, so we should be experimenting and dabbling there versus waiting for them to have mature measurement systems because we know people are there, and this is the time to get on,” said Rednor. “To reject it because they don’t have a full team of reps yet or any of the things that the mature platforms do is kind of crazy at this point. You’re going to be somewhat left behind.”

 

By Kristina Monllos

Sourced from DIGIDAY

By

If you’ve followed the media lately, you would think Facebook has crashed and burned. You’d be under the assumption that millions of users have run for the hills by deleting Facebook, and that advertisers are questioning how they are going to continue to reach their customers. Surprisingly, that isn’t the case and, honestly, Facebook has even strengthened its position and remains at the top of every advertiser’s list.

Leverage purchase behavior to shift the risk to Facebook customers. 

Facebook isn’t removing the ability to target by using purchase behavior; they are just putting the risk of using other people’s data onto you, the advertiser. Facebook knows how they collect their first-party data by keeping track of what users do on Facebook. But, they cannot control the data they purchase. Instead, they transfer the risk to you through the purchasing process.

Facebook will soon launch a custom audience verification tool that allows advertisers to use purchase behavior from another third party, But, if you upload it as a custom audience,  Facebook just wants you to say, “Yes, I purchased this data legally and in good faith. If not, you can say it’s my fault, not yours.” I see this type of data getting more competitive and, as an advertiser, third-party  companies are going to try to lure us in to use their data.

The user base is still on Facebook. 

Facebook released a stellar Q1 earnings report with revenue from advertising up 50% YoY and daily active users up 13% YoY. When asked about advertisers being weary of Facebook, Sheryl Sandberg, said they have not seen a meaningful trend in advertisers leaving. Per Facebook, one in every four minutes on mobile is spent on Facebook. Even if there were to be a small drop, the efforts Facebook has made in regaining trust will be evident as the users and the advertisers will come back, maybe even twofold.

So with the competitive landscape increasing, how do you continue to differentiate? We have found that by using influencer content while leveraging paid targeting we can place highly relevant, highly clickable content in a user’s feed at CTRs 2-3x Facebook’s average of .9-1.00 percent CTR. This content is genuine and much less “ady” than your traditional ads.

You can still create custom audiences despite the changes.

Another major change to Facebook’s structure is custom audiences. As mentioned, you can still get access to user purchase data either through owned data or purchasing from a third party and uploading via custom audiences. But one thing that was briefly mentioned is the ability to share custom audiences across business accounts.

This is a common practice among media agencies — sharing lookalikes to other media companies that are focused on different parts of the funnel. Company A is for brand awareness and Company B is for direct response “click here to buy now.” How do these two work together? Since the sharing of audiences has changed, the workaround would result in multiple pixels on your page owned by each company. We’re still waiting for Facebook for further instructions, so stay tuned.

Finally, this is an opportunity to look at how you collect your own data. 

Tis the season to look inward. Since Facebook is shifting the risk to its user base, everyone has taken a deep look at how they collect their data. As everyone is walking on eggshells at the moment, it’s best to make sure your audience trusts you.

By

Sourced from MediaPost

Online reputation management is very necessary all of a sudden.

By MediaStreet Staff Writers

Businesses say they plan to allocate more resources to their online reputations in response to the growing popularity of social media and online reviews.

According to a new survey from Clutch, 40% of businesses will increase their investment in online reputation management (ORM) this year.

All this is due to the growing power of social media and third-party reviews sites, which impact businesses’ control over their online reputation.

Clutch surveyed 224 digital marketers and found that more than half of businesses (54%) consider ORM “very necessary” for success. As a result, 34% said they allocated more resources to ORM in 2018, and an additional 43% said they plan to hire a professional public relations or ORM agency in 2018.

Businesses already invest a significant amount of time observing their online reputation, Clutch found. More than 40% of digital marketers (42%) monitor their companies’ brand online daily, while 21% monitor their online reputation hourly.

According to public relations experts, businesses frequently monitor how their brand is portrayed online because they know even one negative media mention can quickly damage the public’s perception of their company.

“When people search for brands online, they tend to search for stamps of credibility,” explained Simon Wadsworth, managing partner at Igniyte, an online reputation management agency in the UK. “If potential customers find anything negative, that could end up being a significant amount of leads the business won’t get from people who are put off from using the service.”

Social media also has shifted the ORM landscape because it gives consumers free-reign to share their opinions and experiences quickly and frequently: 46% of businesses look to social media most often to monitor their online reputation.

By using professional agencies that have expertise in online reputation management, businesses can minimise losing new customers who may be dissuaded from purchasing their product or service.

To read the complete report, click here.

 

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