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TikTok has shared some new insights into key trends in the app, as an addendum to its “What’s Next 2024” report.

TikTok published its What’s Next trend prediction report in December last year, which outlined the key engagement shifts it was seeing in the app. And now, it’s published a new “What’s Next: In Action” update, which aims to provide more insight into how its trend predictions have evolved throughout the year, and what marketers should be aware of heading into the second half of 2024.

And there are some interesting notes.

First off, the report looks at each of its What’s Next report predictions, and provides an overview of how they’ve evolved over the first six months of the year.

TikTok What's Next 2024

As you can see, TikTok has also included an updated list of key hashtags to help marketers tap into each trend.

Each summary also includes a brand example, and key notes:

TikTok What's Next 2024

While there are also some broader trend notes relating to TikTok user behaviors and shifts.

TikTok What's Next 2024

The report also includes overall summaries and tips, linked back to its initial trend notes.

TikTok What's Next 2024

It’s a good overview of the current state of TikTok trends, and where brands should be looking, with some practical examples of how marketers can tap into key trends.

And with TikTok driving some of the bigger trend shifts, it is worth paying attention. Of course, you can also do your own research on hashtags related more specifically to your brand in TikTok’s Creative Center, but it may also be worth noting these more general shifts, and considering if and how they fit your messaging.

If you’re looking to tap into TikTok for your holiday push, it’s worth checking out.

You can download TikTok’s 20-page “What’s Next: In Action” report here.

Sourced from SocialMediaToday

While TikTok has become a key platform for entertainment, it’s also increasingly becoming a destination for discovery, with more and more people now turning to app to learn more about products, trends and more.

Which could be an important consideration for your marketing efforts. Depending on your target market, TikTok may now be a key driver of interest, and as such, your brand should have a presence within the expanding TikTok space.

Well, for now at least. TikTok may also be gone from the U.S. as of early next year, but that outcome is still yet to be determined, amid various legal challenges.

Till then, these insights from Adobe may be of interest. Adobe surveyed 808 consumers, as well as 251 business owners, to glean more insight into how TikTok is being used for product discovery.

Some potentially valuable notes.

TikTok as a search engine infographic

Sourced from Social Media Today

Meta has announced a heap of new ad updates, primarily focused on retailers and those using its automated Advantage+ campaigns.

And there are a lot of niche use cases within these new updates, which could apply to your business.

The first update is “Advantage+ creative optimizations”, which will automatically optimize your video ads for viewing on Reels, or the mobile Facebook and Instagram apps with 9:16 ratio.

Meta ShopTalk update

That will help more brands tap into the popularity of the various Meta video formats, with Reels being the key focus.

As per Meta:

Reels and video on our apps continues to grow as daily watch times across all video types grew over 25% year-over-year in Q4. In fact people now reshare Reels 3.5 billion times every day.”

The new process will also enable advertisers to dynamically create multiple variations of an ad, so the system then has more options to display to users, depending on what they respond best to.

Meta’s also updating its Advantage+ catalogue ads, with the added capacity to import and use branded videos or customer demonstration videos, instead of just static images.

Meta ShopTalk update

Advantage catalogue ads, which Meta first launched in beta testing last year, provide personalized recommendations to users, based on what Meta’s system detects that each will be most interested in, and this new process will provide more capacity to showcase relevant products within the display.

Meta’s will also now enable brands to upload a “hero” image in the centre of their catalogue ads, which Meta’s AI will then use to show people the best products from their catalogue to drive performance.

Meta’s also adding more eCommerce ad options, with users of Magento and Salesforce Commerce Cloud now able to create Shops ads within their management systems. Meta’s also integrating its Shops ads and branded content ads (now called “Partnership ads”), which will enable direct purchasing from collaborative campaigns.

And there’s also new elements in Reminder Ads on Instagram:

“Now, advertisers can include external links to a new product or sale in their Reminder ads to help turn a person’s interest into a purchase. This summer, we’ll also give advertisers ways to notify people when an event starts and before it ends.”

Meta ShopTalk update

Meta’s also looking to expand Reminder ads to Reels in the coming months.

There’s also new Promo Codes promotions on Facebook and Instagram, as well as ads with product tags:

“In March, we’ll bring ads with product tags to Facebook Feed (currently Instagram only), and in April, we’ll launch the global availability of ads with product tags to all businesses, whether or not they maintain a Shop.”

Meta ShopTalk update

Meta’s also updating its Collaborative ads offering, to provide more analytics on performance, while it’s also testing the ability for advertisers to use Collaborative ads with Advantage+ shopping campaigns.

Finally, Meta’s also working on Advantage+ Catalogue ads with omnichannel brand and product level reporting as a new managed service solution “to help RMNs prove that ads on Meta platforms drove sales online and in-store”.

So yeah, a heap of updates, all with varying levels of applicability and use. And while there may not be some huge, headline change that will get the most attention, there’s a lot of value for specific brands within these changes.

Sourced from Social Media Today

Seeking content inspiration for your holiday schedule? Maybe you’re planning for 2024?

Whatever you’re targeting, this new overview of four effective content types, from the team at Giraffe Social Media, may help.

The Giraffe team have put together an overview of some of the best, most responsive content options for your posts, which could help to get you thinking about your marketing plan.

A combination of these approaches could be a great way to boost brand awareness, and grow your following. My only additional note of advice is that you don’t just go and slap these idea prompts into ChatGPT, and end up pumping out generic rubbish.

You can check out Giraffe Social’s full tips here.

Four types of content infographic

 

Sourced from SocialMediaToday

Meta’s adding some more ad tools to WhatsApp, in order to help businesses capitalize on the rising use of messaging, and WhatsApp in particular, in more markets.

First off, Meta’s adding a new option that will enable businesses on WhatsApp to launch paid promotions on Facebook and Instagram, without needing a Facebook account.

WhatsApp Facebook ads

As you can see in this example sequence, this new promotion type will include a WhatsApp CTA, which will drive potential customers back to your messaging channel.

That could be a good way to boost brand exposure, and open up a more direct line of communication via the messaging platform, which is also more likely to give you access to push notifications for any future messages.

Businesses need to respect the use of messaging in this regard, and avoid spamming potential customers (note: Meta has a limit on how many messages brands can send for this reason). But it could be a good way to establish direct contact, and keep customers updated on relevant product updates.

Along this line, Meta’s also adding some new promoted message options to connect with people who’ve previously registered interest in your business.

As per WhatsApp:

Starting soon we’ll begin testing a new feature within the WhatsApp Business app where small businesses will have the option to send personalized messages to their customers – like appointment reminders, birthday greetings or even updates on a holiday sale – in a faster and more efficient way. Rather than having to manually send the same message to multiple customers, this new feature will give businesses the ability to send personal messages with the customer’s name and customizable call-to-action buttons to specific customer lists such as those with a select label (like “VIP customers” or “new customers”), schedule the day and time the messages are sent and then see what’s working. We’ll offer this advanced, optional type of message for a fee in the WhatsApp Business app. We’ll have more details to share in the future.”

That’ll add another way to re-engage shoppers, and the more relevant you can make these updates, based on their past interaction history, the better.

WhatsApp’s focus on privacy has seen it become a more significant connective tool for many more users, while the broader shift towards messaging, as opposed to feed posting, has also helped to boost reliance on the app. And while WhatsApp has always been big in regions like Brazil and India, it’s now also seeing significant growth in North America, which Meta says is now the platform’s fastest-growing region.

Direct connection can be a powerful tool for engaging potential customers, and as users look to shift more of their interactions to more private spaces, it’s worth considering where WhatsApp may fit into your outreach planning.

Sourced from SocialMediaToday

Are you looking for ways to expand the online presence of your local business? Want to learn some clever social media tactics to find more local customers?

The team from Idunn share their social media tips in this infographic.

Here’s a quick summary:

  • Be where your customers are.
  • Stop selling aggressively.
  • Find out what people are interested in.
  • Always fill in all sections of your profile.
  • Run contests and special promotions.

Check out the infographic for more information.

5 local social marketing tips

 

Sourced from SocialMediaToday

Looking to get more eyeballs on your social media posts?

Your visual elements play a key role in stopping users as they scroll, so it’s important to focus on how you can maximize your visual resonance, to ensure that you get the most traction in-stream.

This could help – the team from Giraffe Social Media have put together an infographic listing of five tips to help improve your visuals in your posts.

You should also look to trending topics and apps, and take note of what makes you personally stop mid-scroll, then try to hone in on the specifics of each example.

Applying these tips, and imbuing them with your own creative reasoning, could help you improve your approach.

5 Design Tips for Social Media Graphics

Sourced from SocialMediaToday

 

By Dom Hawes

While some businesses seem to find social media a doddle, others struggle. Many consumer businesses have found that social media allows a very personal kind of brand experience that is more effective, lower cost and more human than the dreaded call centres that social service centres replaced. But, many business-to-business organisations don’t love social media. They avoid it hoping it isn’t relevant to them. Wrong.

Lauren Irwin argued on this site that business do really need social media. She made that argument during the pandemic. That’s over two years ago, yet here we still are.

During the pandemic and immediately afterwards, we tracked tens of thousands of business’s search activity online. We were seeking to identify the most searched subjects related to marketing. Our premise was that – as an integrated marketing group – people searching for information probably had an itch that we could help scratch.

Most searched social media terms by marketers

More effective use of social media was a top five enquiry month after month. The most searched topics were;

  • social media advertising
  • social strategy
  • content
  • social influencers

It struck me as odd that while businesses were searching tactical issues like advertising, content and influencers, many hadn’t got to grip with the two most fundamental building blocks of social media: social service (including social listening) and social selling.

So… I took to social media to find out why. In this case, I chose LinkedIn as my platform as it seemed the best to elicit strong B2B responses and I posted a slightly provocative post about social being a cess pit of an echo chamber. The post performed so well, I invited the best commenters onto one of my podcast, Marketing Trek. One guest in particular fascinated me so I turned his story into a bonus edition.

Social media is an essential service and sales channel

I’ve pasted a player for both the main episode and the bonus below, but you can find the pod on all good platforms too. In the intro, I think I said something like “From a business perspective, social media offers many opportunities”. That might be the understatement of the century?

Social is an essential service and sales channel for every business. If you’re not already embracing it, you’re not seizing an opportunity that’s staring you in the face.

Jeff Watt, MD of city-based communications consultancy Greentarget agrees. “B2B have been slower than perhaps their consumer facing peers to respond to and manage and engage with channels like that.” He said, referring to social channels. “But there are lots of examples that we have seen more recently where reputational damage appears very, very quickly. It spreads very quickly on social media channels”, he added.

And there’s the rub. If you’re not already in it, how are you going to handle things when crisis hits? And who’s going to handle it?

Who guards your brand reputation?

Andy Sutherden is a seasoned marketer and communicator who was on the London 2012 bid and organising team and has worked for giant global brands all his life. He spoke to me about social media and reputation particularly around who is responsible for a business’s reputation on social.

“Communications and reputation should always sits at the board table”, he explained. “It strikes me that when I’m asked about the importance of enhancing a reputation, the [emergency] blue [rescue] light arrives when reputation has been damaged, or it’s in tatters and you’re there to fix it. I’d much rather be an expert that elevates the importance of getting and keeping a good reputation rather than waiting for something horrible to go wrong, then trying to fix it.”

So maybe now, almost two decades after social changed everything it’s time to look in the mirror and ask “are we really doing everything we can to extract value from social?

Episode 13: Into the Echo Chamber

Also available on Spotify and Apple Podcasts

Episode 13 BONUS: Alex’s Story

Also available on Spotify and Apple Podcasts

By Dom Hawes

Sourced from State of Digital

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Want to improve the return on investment (ROI) of your social media marketing? Are you measuring the right things?

To explore everything you need to know about measuring ROI, I interview Christopher Penn on the Social Media Marketing Podcast.

Christopher is the chief data scientist at Trust Insights. He also hosts the In-Ear Insights podcast. His latest book is AI For Marketers.

Christopher explains how ROI differs from return on ad spend (ROAS) and shares how to calculate ROI properly.

Click HERE to listen to the Podcast

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Sourced from Social Media Examiner

Sourced from Forbes

Building brand awareness and successfully interacting with consumers is a crucial part of doing business today. Customers enjoy and expect a personalized experience, and delivering just that will set you apart from your competition.

Voice search and live videos were just two of the methods marketers explored to improve consumer interactions and brand awareness in 2018. As innovations in technology and ideas come forward, 2019 is also sure to see its share of trends having an impact on marketing. Below, 11 Forbes Agency Council members shared their predictions for the year ahead.

Members of Forbes Agency Council offer insights on what marketing trends to expect in 2019.Photos courtesy of the individual members.

1. A Bigger Role For AI In Personalization And Automation

We are all watching the rise of artificial intelligence (AI) in marketing and how it affects our clients’ relationships with consumers. As a company that focuses on bringing out emotional connections through physical environments, we’ll see AI play an even bigger role for brands as they look to personalize and automate more digital and traditional communications. – Jessica Reznick, We’re Magnetic

2. Smart Speaker Advertising Opportunities

Smart speakers and voice assistant devices are more affordable than ever before, making them a huge potential marketing tool in the upcoming year. As the relationship between big tech and the consumer grows deeper, marketers can more effectively reach their target audiences with personalized messaging and content. Expect to see more ad opportunities surrounding smart speakers in 2019. – Timothy Nichols, ExactDrive, Inc.

3. Growth In Content Marketing

Content marketing will always have a strong impact because of the exposure and backlinks you can receive for your brand. Writing interesting content and marketing it to influencers is a win-win. You are helping people with solution-oriented content, and the influencers help your exposure and outreach so it’s widely seen by the right audience and shared with their peers. – Peter Boyd, PaperStreet Web Design

4. A Turn To The Human Side Of Marketing

We are fortunate to live in an age of advancing technology, but we run a risk of oversaturating our market with off-the-shelf tools that gather faceless data and create ineffective content. Marketing has a remarkable power to inspire audiences. Instead of an influx of new tech to adopt, I predict we’ll embrace a deeper understanding of human behavior that will foster more meaningful relationships. – Hamid Ghanadan, LINUS

5. Integrated Online, Social And Mobile Marketing

2019 will be all about the integration of online, social and mobile marketing. Many businesses have dabbled in one or all of these marketing strategies, but true success in the year ahead will be marked by a fully integrated marketing program that incorporates all three. This will eliminate redundancies, increase efficiency and fully leverage content across these three major players. – Laura Cole, Vivial

6. The Growth Of Micro-Influencers

As influencer-tracking technologies continue to improve, brands are becoming better equipped at fielding and managing large networks of high-engagement, low-following micro influencers for their campaigns. This largely untapped market will soon allow for more brands to avoid the significant costs of mid- to high-level influencers and invest in more down-to-earth and relatable influencer marketing. – Jordan Edelson, Appetizer Mobile LLC

7. Audiences Made Part Of Brand Stories

The ability to engage with audiences (that is, making audiences part of the brand story) will have a huge impact. The less friction there is to engagement, the more connected people feel. Brands that are more willing to interact with customers publicly will have a strong impact—and brands that can show how this engagement influences their products and services will make an even bigger impact. – Bernard May, National Positions

8. Thought Leadership

Audiences seek expertise, critical insight and ways to be better at all points of interest. Experiential and interactive engagement with a brand is the future of consumer-brand connectivity. From live video, to recorded advice, to content with real-time responses, to contests and beyond, it’s about offering information and encouraging feedback from stakeholders in a way that establishes trust. – Scott Kellner, GPJ Experience Marketing

9. Transparency As Key To Winning Customers

Technology is giving us so many new tools and platforms that sometimes we forget that communication always happens between human beings. Brands are groups of people who try to communicate with other persons: their customers. In 2019, I expect transparency to be the key to winning the hearts of consumers, who will reward those brands that share their values in an authentic and transparent way. – Daniela Pavan, The Ad Store New York

10. Quality Trumping Quantity In Marketing

Content marketing has been preached to death by most marketers. Content marketing is important, but oftentimes companies are capitalizing on this strategy with over-optimized and bland content that is largely regurgitated from other companies doing the same thing. In 2019, I believe we will get more discerning and choose low-volume, high-quality content instead of high-volume, low-quality. – Brandon Stapper, Nonstop Signs

11. Customers Empowered As Brand Ambassadors

By utilizing tools like YotPo and BazaarVoice, we can now chalk up a percentage of a marketing campaign to leveraging our customers as brand ambassadors by asking them to share info on a product to their own networks. This helps bypass “influencer marketing” to an extent and lets us empower our customers to do the talking. – Loren Baker, Foundation Digital

Forbes Agency Council is an invitation-only, fee-based organization for executives in successful public relations, media strategy, creative and advertising agencies. Find out if you qualify at forbesagencycouncil.com/qualify. Questions about an article? [email protected]

Sourced from Forbes