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As we start to think about our predictions for the year ahead, I’m anticipating that 2019 will be the year of collaboration. With the Google, Amazon, Facebook and Apple (GAFA) quadropoly continuing to dominate the ad market, more publishers are realising there will be strength in numbers when it comes to fighting back.

In 2018 dozens of new media alliances were created among publishers and broadcasters. Of particular note in the UK was the launch of the Ozone Project in June, with The Guardian, News UK and Telegraph pooling their resources to create their own digital ad network, serving up a monthly audience of over 42 million unique users. Facebook has 40 million monthly active users in the UK. So, when it comes to scale, these media alliances are positioning themselves as credible alternatives to the walled gardens.

However, when it comes to offering the same richness of data as the quadropoly they are falling short. For instance, the Ozone Project only uses navigational data. Compare that to the GAFA brands which offer gender data, interests, friends’ interests and transactions etc as well as navigational data and you can see why advertisers may still not feel brave enough to wean themselves of what many in the industry call the GAFA ‘crack’. Without this depth of data, for some advertisers the argument to shift budget is just not compelling enough.

This is why 2019 is not just going to see greater collaboration in the form of more media alliances, but the creation of a new breed of ‘super alliances’.

A good example of what I mean can be seen with the Gravity Alliance in France. It doesn’t only have large publishers like Le Parisien and Lagardere Active as members, but also two telecom companies (SFR and Orange) and also search businesses, content providers and sizeable retailers (eg Fnac-Darty).

Et voilà! By adding non-media brands to the publishers in the alliance, the Gravity Alliance has been able to build not only scale, but a unique picture of consumers. It provides a real depth and richness that goes beyond the GAFA offering, including contextual, search, geographic, transactional and purchase intention data. The alliance is in control of its own eco system and the members are able to monetise all of their first party data across all of their sites. With over 150 campaigns already executed via the platform and revenues of €5m in its first year, the Gravity Alliance is starting to knock down those garden walls.

This is likely to inspire UK publishers to think beyond straightforward media alliances and explore the super alliance route – either with existing media alliances expanding their membership or with totally new super alliances being launched. We are already in conversation with a number of potential new collaborations around the world.

Super alliances are likely to still be driven by publishers and broadcasters as they have such a wealth of knowledge and expertise in online advertising – and with declining print revenues and traditional TV audiences, the benefits of collaborating to fight the GAFA threat will be high on their agenda. However, bringing in partners from outside the media world is likely to be relatively easy as the impact of GAFA is being seen across so many markets, from telecoms and retail to travel. If a super alliance is a way to compete and also potentially open up an untapped revenue stream, then what’s not to love?

I suspect we won’t just see broad alliances setting up, but also more niche companies coming together to pool their inventory and data to allow heightened targeting. A great example would be the travel sector with travel publications and broadcasters collaborating with travel comparison sites, airlines, online travel agents etc. For the right brands, the kind of data that a ‘vertical’ alliance would create would be extremely powerful.

The biggest sticking points in creating a super alliance has always been the complexity of setting one up and also the issue of traditionally competitive firms having to get in the same room as their rivals.

It’s true that setting up a super alliance will always be an involved process, so bringing in non-media ‘newbies’ will create its own challenges, but the advancements in technology will make it somewhat easier. For a start, the new generation of universal data marketing platforms are built to sophisticated standards to ensure that any worries about data safety and security are met. Plus, just as importantly, they have safeguards in place to make sure that each brand’s data is kept separate at all times so it’s totally safe and GDPR compliant – an absolute prerequisite when competitive brands collaborate.

When it comes to long-held rivalries, potential alliance members are becoming increasingly confident that issues are manageable and far outweighed by the benefits. The vital thing is for them to get terms agreed up front and also for an independent company to be set up to run and market the alliance. This ensures that all members’ interests are equal and no one’s data gets priority. Also, given that what differentiates a super alliance from a traditional alliance is the greater variety of members involved, this will mean fewer direct rivalries.

What will be particularly important in driving this trend in 2019, will be the statistics that prove the worth of the super alliance. When it comes to demonstrating the value to potential alliance members, our own analysis shows that this kind of collaboration grows revenue overall, so any worries about cannibalisation are unfounded. Plus, advertisers should note that agencies like Dentsu Aegis who are using the Gravity Alliance are now going public in saying that the results are particularly good with regard to the visibility rate and also scale, suggesting that campaigns targeted via a super alliance are a viable GAFA alternative.

With this kind of evidence available to create a compelling argument to steal budget, super alliances will provide a real alternative to the big four for advertisers. ‘Super alliances’ in more ways than one.

Feature Image Credit: Photo by rawpixel on Unsplash

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Graeme Finneberg is country manager, UK at mediarithmics

Sourced from The Drum

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Channel 4 and Publicis Media have failed to resolve a multimillion pound dispute over ad prices, leaving big spenders like Asda without airtime across the broadcaster’s portfolio of channels.

2019 planning talks between the pair broke down in December, after Publicis took issue with Channel 4 upping ad prices despite a decline in audiences. It is believed Channel 4 wants to link ad prices to the wider figure Publicis Media spends with its sales arm, instead of basing the cost on audience share.

Last month, the Guardian placed the potential loss of the ‘blackout’ to Channel 4 at £210m, although a source with knowledge of the matter told The Drum the number was significantly lower.

The network and media giant were geared to reach a solution in eleventh hour talks held at the tail end of last year. However, it’s understood that Publicis Media clients will now be kicking off 2019 without a deal in place to air commercials across Channel 4’s 26 linear channels and three on-demand platforms.

Channel 4 and Publicis Groupe were unable to comment.

The hold up means rivals like ITV, Sky and Channel 5 could stand to benefit from ad spend being diverted their way.

Starcom, Spark44 and Blue449 are among Publicis Media’s cohort of agency brands. Clients include Samsung and the world’s biggest advertiser P&G – although the latter will be unaffected by the blackout since as it has its own deal with Channel 4.

In December, Channel 4’s chief commercial officer Jonathan Allan took the unprecedented step of penning a letter to Publicis Media clients to inform them of the tussle.

In a statement to media in December, Allan said Channel 4 had “put forward competitive proposal to Publicis” and would continue discussions to “hopefully reach an agreement that suits both parties”.

The duo’s inability to reach a compromise ahead of the new year follows on from a similar row Channel 4 had with Denstu Aegis Network in 2018 which seen clients pulled off its inventory for just over a week until a resolve was agreed.

Channel 4’s portfolio includes E4 and Film4. It also sells inventory on behalf of BT Sport and UKTV’s multitude of channels.

The news comes amid huge pressures from advertisers on agency holding groups to drive down costs and break down internal silos.

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Sourced from The Drum

By Amit Merchant

This is the story of how my simple looking(but functional) Notepad app went from zero users to almost 10k monthly users without any sort of marketing and advertising. I’ll mention various aspects which have helped in increasing the growth of this app and some other things in between.

In year 2016, the progressive web apps had raised many eyebrows in the web development world. So, to dive into the PWA world I’ve started working on this very simple Notepad app. I wanted to learn the concepts behind a PWA and I didn’t want any complexities in just setting up the app. That’s the main reason I chose such a simple idea and even a simpler implementation. I’ve quickly created a simple Notepad using HTML, a littlebit of JavaScript, jQuery and of course ServiceWorker. I’ve created a respository for the same and did my first commit which you can see here and hosted it on GitHub pages here. I’ve also posted it on the “Show HN” section of Hacker News which obviously didn’t get a warm response.

Honestly, This was just a hobby project and I didn’t have plans to market it but I kept working upon it and tried to improve the functionality and look and feel of it while keeping it as minimal as possible. I’ve also worked upon one aspect of this app(which I didn’t know would be very useful a couple years later). I’ve kept the app responsive, have put all the meta tags which helps in increase SEO ranking. A year later, I’ve got the domain name called notepad.js.org from the good guys at js.org. This gave this little project a URL that is search engine friendly and the one people can remember. This also made the site secure by enabling https over it which is an important aspect for getting any site getting up in the search ranking.

As you can see the image above from Google Analytics, the webapp have very less users back in 2017. i.e. the period between Aug 2016 to Aug 2017 because it has just launched and the search rank of the site was pretty low. But then one day magic happened.

You see that spike? It was around 11th April, 2018. I’m still not sure what has sparked that much of traffic(suddenly) onto my site but it was huge but I suppose it was all happened because of the SEO optimizations I had done previously. It had attracted around 1.2k users in a single day. And that has greatly benefitted the app go up in ranking across search engines. From this point onwards, the webapp has started getting a significant amount of traffic everyday.

The above screenshot is of July-2018’s analytics. As you can see, the traffic has started from 80–100 users per day to as much as 350 users per day towards the end of the month. This is all thanks to the SEO that have been optimized over couple of years and it was all organic.

As I’ve observed from the Google Analytics, people were end up visting my site by searching keywords such as Notepad, offline notepad, notepad pwa and so on. Another interesting thing I noticed from the analytics is that the users from Phillipines region is using the app more than the rest of the world. I’m not sure why.

The above screenshot is of October 2018 where as you can see the website has achieved 10k monthly users. Yay!

Conclusion

In a nutshell, it was nothing but game of SEO, some useful improvements in functionality and pinch of patience altogether which has helped this little app gain so much of usership over the years and I hope it will continue getting such love in future as well. I hope you learned something from this article and in case if you want to know some more insights, let me know in the comments below.

By Amit Merchant

Coder, thinker and an aspiring entrepreneur.

Sourced from Hackernoon

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It is your unique combination of skills and experiences that make you who you are, and what others will recognize you for, so effective personal branding should differentiate you from other professionals in your field.

Effective personal branding is of pivotal importance, especially if it is essential to advancing your career. Therefore, one should be aware of what it is that you are communicating that may be preventing you from breeding a successful career.

Two critical factors result in effective personal branding: authenticity and credibility.

Authenticity and credibility arise when consistency occurs between what you say and what you do. Like any brand, your own will also come with expectations and should clearly communicate your values, skills and personality. Personal branding is about leaving a mental and preferably indelible impression in the mind of others, which positions you and makes you stand out from the crowd. Continue to adjust your brand strategy to match the changes in your life and objectives. You’ll need to communicate yourself to others in a simple and easy-to-understand manner –making yourself heard in the midst of all of the information and messages they receive every day.

Think of a few people who you feel possess a strong personal brand and ask yourself the following questions:

  • Why did you choose these people?
  • What do you find strong about their brands?
  • What are you learning from them?

You should take into consideration people you want to be connected to—selecting your target group, your channels and the frequency of your self-marketing is very important in the direction you would like to go. Also, keep in mind that many years of branding work can be easily destroyed with one adverse action. It is crucial to continuously nurture your brand regularly in order to stay connected with those who can positively impact your brand. Some people choose to hire a brand or PR (Public Relations) managers who can assist in the upkeep of their personal brand and also provide them with exposure.

Impressions, Imprints and Expression

If you want to convey your message to your audience, you need to operate within these three dimensions.

  • Impression – what people experience when they first meet you.
  • Imprint – what you leave behind after the conclusion of a conversation.
  • Expression – what everybody says about you and how individuals perceive you as a person.

If you are having a hard time mapping out a personal brand strategy, then try to establish an overview of what you do well and identify areas that require improvements.  Additionally, write down what people say about you. Take some time to discuss your image with people you trust or who you feel will provide honest feedback. Asking someone you have a close personal relationship can be misleading and bias, so attempt to find people who are not afraid, to be honest with you, however, they must know you reasonably well.

Once you’ve found your chosen “brand advisors,” you can start by asking them what kind of impression you believe you’ve made when you first meet them. Try to be as objective as possible and do not take the feedback personally. A first impression is formed in the first 15 seconds, so knowing what kind of impression you make on others is essential to brand and or rebranding yourself.

Find your audience

Why should people listen to you? What makes you and your message worth listening to? Where is your audience? Who are they? And where can they be found?

Being creative and paying attention to the location of your target group is crucial. Try to communicate in places where your audience is present. Once you find where your audience is located, create a plan of action for the topics (subjects) and messages you want to communicate with them.

You should be able to share with your audience three explicit messages about who you are, what you stand for, and how you can help them, but you can only communicate these messages once you’ve gained their attention and trust.

The internet is an obvious choice to find your audience and communicate your message. Social media platforms such as Facebook, LinkedIn, Instagram and Twitter makes interacting with your surroundings considerably easier. A few years ago getting in contact with many people within a short period was difficult or, at the very least, very expensive. The internet offers you the opportunity to create a free or very cheap branding platform. All you have to decide on what you would like to say, how and when.

Your personal network will also be helpful in gauging your new audience. People like to see that other (credible) people are recommending you. Therefore, you should ask for a testimonial when you have finished a project for a client. Make it a habit. These testimonials can be from your teachers, fellow students, colleagues, bosses and clients who know your personality and work ethics well.

Feature Image Credit: Getty

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I am a motivational speaker, philanthropist and author, with approximately 200-plus global talks per year. I advise major companies on topics such as sales and service and customer loyalty, strategic relationship-building and change management, employee motivation and the MORE

Sourced from Forbes

By John Andrew

For a small business, a solid SEO strategy is essential to driving growth and building interest in a brand – these tips will help to take your small business to the next level

Starting a business is not an easy process and it becomes even harder when you are looking to expand your business. If you have a small business, you need to be present in most digital platforms to advertise your products or the services you are offering. Some of the digital platforms you should join include social media and search engines. However, start-ups and small-to-medium enterprises (SMEs) might find consultants and SEO services quite expensive – especially if they have not done thorough research and they are looking to keep costs low.

Here is an SEO checklist that will help you prioritize your SEO tasks for a small business enterprise:

1. Know your target audience well

This is very important because you will know who you are selling to and your target market. When you know who your target audience is or will be, it becomes easy to market your products or services, create content and search for the keywords to use among other things. Therefore, whether you are hiring an SEO agency or you are doing it yourself, you need to research your target audience to make the right choices.

2. Fix technical issues and optimize your page

If you do not know anything about SEO or you have a piece of limited knowledge about SEO, it is advisable to hire an SEO expert agency or an expert to offer SEO services. Your website should not have any technical issues like duplicate content, broken links and slow page speed. If these issues are not fixed, they will affect your rankings and traffic to your page, making it hard to benefit from SEO strategies.

After fixing the technical issues, you need to optimize the page by creating quality content by conducting thorough research. Some of the things you need to optimize when creating content are:

 

  • Titles.
  • Meta descriptions.
  • Alt text and images.
  • Body content.

3. Register and optimize Google My Business

When starting a business, you need to make it very easy for people to find you on Google places and on the internet. Therefore, you will have to register and optimize your Google My Business to enable customers and other people to find you with ease. Optimizing your Google My Business is easy because you only need to claim and verify it on its website. Some of the things you should remember when optimizing your business are:

Fill out as many fields as possible to enhance your listing (e.g., adding videos and photos).

Choose the right category for your business.

4. Manage the local business listings and citations

When optimizing your business, you need to understand that consistency and accuracy is very important to avoid confusing people. As a result, your business’s name, address and phone number (NAP) should be accurate to improve your local presence. If you don’t know your accurate NAP, you can look for a service that will distribute your NAP information so that you can update the info on your page.

5. Add schema markup

Schema markup usually sends search engine signals about the components of a page, including:

 

  • Phone number.
  • Address.
  • Business number.
  • Ratings.
  • Business hours.

 

6. Register with Google and Bing webmaster tools

If you have a website already, you need to register with search engines such as Google and Bing and submit your sitemap. This is very important because you will find out what the search engines understand and know about your search engine content.

7. Register with Google analytics

Even though the webmaster tools can offer you a wide range of information from about search engines, Google Analytics offers a lot of information about users’ views. Knowing your users’ views is important because you will know their experience on your website and understand how you can offer them a better experience by improving your content or services. Google analytics should help you find out the following:

 

  • The most popular landing pages.
  • The most popular exit pages.
  • The pages that are commonly visited.
  • Major traffic sources on your page.

 

 

By John Andrew

Sourced from innovation enterprise CHANNELS

 

 

 

By Kevin Blackwell 

When the concept of buyer intent was first introduced, the mathematics behind it were fairly basic. Practitioners would choose an available stream of web hits, then determine which accounts’ traffic indicated a propensity for interest in a category of product or service. Occasionally, a divide would normalize the account’s size, or a multiply would magnify a signal of poignance. But while the process was strong in data, it was weak in Data Science. It took time to be able to leverage true Data Science to account for a multi-stage buying journey and the massive quantity of buying intent signals available in today’s advanced buyer intent models.

Predictive Analytics, often misunderstood as an alternative to buyer intent, commonly had the exact opposite problem. While affording powerful logistical regression models based on any data that it could see, predictive analytics models suffered from near data blindness, as marketing departments struggled to feed anything more than CRM, website logs, and basic firmographic data to it. By definition, they could only predict what a prospect would do after they had entered the sales funnel, since little information prior to that point was available. Strong in Data Science; weak in data.

Today’s buyer intent analytics have come a long way. Stronger than ever in data, Best-in-Class solutions leverage sophisticated Data Science models that consider differential analysis to model the swings in buyer intent signals that naturally occur as a B2B buying committee progresses through meetings, proof-of-concepts, vendor sorting, and other stages of a buying journey. Logistical regressions optimize media mix models based upon advertising response rates by accounts showing buyer intent. Multifactor predictive models identify fraudulent ad responses that are then eliminated from buyer intent scores. And big data architectures bring cutting-edge machine learning and Natural Language Processing (NLP) algorithms to bear in identifying buyer intent signals.
What do you need to do to prepare for the rapidly-changing mathematics behind buyer intent?
  • Make sure buyer intent partners have the Data Science capabilities necessary to model the results you are looking for, but can also relate their findings to non-technical audiences.
  • Build and buy buyer intent capabilities using a wide-focus model that includes statistically significant sample sizes. Focusing on just a few web properties won’t provide enough data to sort true signals from noise.
  • Strengthen your team’s statistical understanding so that they can accurately interpret results from vendors and maximize your ROI. You don’t need a data scientist on staff, but a deeper understanding will help.

By Kevin Blackwell 

Sourced from Business 2 Community

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Are you just getting started with a social media plan for your business? Need a checklist to help you implement your social media marketing strategy?

Last year, the team from SEMrush published a helpful checklist for effective social media management, and they’ve updated the listing for 2019, adding in relevant, up-to-date information to help keep you on the right track.

The listing breaks the essential tasks down into daily, weekly, monthly and quarterly notes – check out the full infographic below for more detail.

Social Media Marketing checklist

A version of this post was first published on the Red Website Design blog.

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Sourced from Social Media Today

By  Tim Peterson

There is no Santa Claus. If there were, then by now advertisers and media companies would have gotten the complete cross-platform measurement product they’ve been clamoring for: “The one impression to rule them all, defined one way that fits everywhere,” as described by Ed Gaffney, director of implementation research and marketplace analytics at GroupM. “Unfortunately it doesn’t exist.”

Industry executives continue to hold out hope that something at least approaching true cross-platform measurement is attainable. That hope is not unwarranted. After circling one another for years, the rivalry between Comscore and Nielsen to become the industry’s chosen cross-platform measurement provider has heated up. In 2018, both companies appointed longtime advertising executives to be their respective CEOs — Comscore with Bryan Wiener and Nielsen with David Kenny — and steer them past the corporate blunders that have dogged each company in recent years.

In 2019, both companies plan to roll out new measurement tools to give advertisers and media companies an equal look at cross-platform video audiences, whether people are watching a show or see an ad on linear TV or a streaming videos service.

Comscore introduced Campaign Ratings in September to measure video ad delivery across traditional TV, connected TV, desktop and mobile for advertisers. Early in the first quarter of 2019, Comscore will introduce a similar measurement product for media companies, which would be able to measure video content delivery using the same methodology as the ad product, said Comscore CEO Bryan Wiener. Nielsen, meanwhile, plans to syndicate data from its Total Content Ratings product, which measures video viewership across traditional TV and digital, to ad buyers, said Kelly Abcarian, svp of product leadership at Nielsen.

The two products signal how the two measurement companies coming from different backgrounds — Nielsen from traditional TV and Comscore’s from digital — are on a collision path.

“Where we are with cross-platform measurement is Comscore and Nielsen are sort of the only games in town from the traditional measurement side. They started from opposite directions, and cross-platform measurement is in the middle, and nobody’s made it into the middle yet,” said Jonathan Steuer, chief research officer at Omnicom Media Group.

Both companies racing to establish strengths in each other’s domain. Comscore is pressed to provide the in-depth person-based measurement that Nielsen’s panels provide, while Nielsen must aggregate more data to augment its panels and provide more minute measurement at the device level.

“Everything is queued up for something to happen,” said Steuer.

It has to because it needs to. For years, media companies ranging from NBCUniversal to BuzzFeed have argued that third-party measurement providers are unable to adequately assess the reach of their content — especially as that content spreads to even more platforms and places online. Similarly, advertisers have had to cobble together measurements from various providers to make their own calculations of who saw their ad and where.

Both media companies and marketers have been honest about the industry’s shortcomings, acknowledging that they are often trying to nail down a moving target as new platforms continue to pop up. They also recognize that both Comscore and Nielsen have dealt with corporate struggles — accounting issues at Comscore, a GDPR-related investor lawsuit filed against Nielsen and management upheaval at both companies — that may have detracted from their measurement businesses. Both companies “moved 20 percent of the way to the middle and stalled,” said Steuer.

“Because of our own self-imposed struggles and financial irregularities, nothing happened for years,” said Wiener, who spent 13 years as CEO and then executive chairman of Dentsu Aegis Network’s 360i. (Nielsen was unable to make its CEO David Kenny, the former Digitas CEO, available for an interview by press time.)

That’s not to say that nothing at all has happened to improve cross-platform measurement in recent years. For example, both Comscore and Nielsen now measure OTT video viewing.

“While it’s certainly not exhaustive or all-inclusive, it’s there in a way that we didn’t see in 2017,” said Eric Cavanaugh, svp of digital marketplace intelligence for data sciences practice at Publicis Media.

The progress in measuring streaming video is indicative of the incremental progress that industry executives expect to see from Comscore and Nielsen in 2019, as opposed to something major such as a move away from panel-based measurement. “To switch that to anything different, that’s a revolution that will be expensive and bloody,” said Gaffney.

Such a switch is unlikely while Comscore and Nielsen each remain public companies with investors that may not take kindly to drastic moves. But it would also be largely unwelcome among ad buyers.

Often derided in light of the ability to directly measure digital content and advertising through tracking pixels and other means, panels allow companies to gather information — including people’s age and gender while also connecting the dots on the content that an individual consumes — that a piece of code cannot collect. “You need the panel for the personification of large sets of household data,” said Gaffney.

For their parts, neither Comscore nor Nielsen is looking to eliminate panel-based measurement.

“We believe in panels. The biggest difference between us and that other company you’re going to talk about is we believe that we’re data-first and the panel is used to inform the data set versus the panel being at the crux and using the data at the outskirts,” said Wiener.

“The panel will continue to underpin measurement and be the truth set,” said Abcarian. Nielsen is collecting more data through cable TV set-top boxes and smart TVs through its acquisition of automatic content recognition company Gracenote. But as more people cut the cord, Nielsen sees its panel as playing “a critical role” in being able to estimate the entire viewing population, she said.

Given the differences in Comscore’s and Nielsen’s approaches and the work that both companies still need to do to address their respective limitations, the expectation that either will emerge as the one, true cross-platform measurement provider is fading.

“I don’t think we’re going to have one major provider going forward. I think it’s going to be more fragmented,” said Gaffney.

There’s no Easter Bunny, either.

By  Tim Peterson

Sourced from DIGIDAY UK

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Do you want to reach more customers on YouTube? Wondering how can help you grow your audience and business?

To explore how marketers can benefit from YouTube Live, I interview Nick Nimmin.

More About This Show

The Social Media Marketing podcast is designed to help busy marketers, business owners, and creators discover what works with social media marketing.

In this episode, I interview Nick Nimmin, a YouTube expert. His YouTube channel is for YouTube creators and has more than 300,000 subscribers. He also hosts a weekly YouTube Live show called Nimmin Live and co-hosts the Business of Video podcast.

You’ll find out how to optimize your YouTube live stream for more exposure.

Nick also shares the tools and process he uses to produce his live YouTube show.

Click HERE to read the remainder of the article

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Sourced from Social Media Examiner

Sourced from Atlanta Small Business Network

Facebook is a powerful tool, but only if used correctly. Two out of three businesses on Facebook, however, do not work with a proper Facebook marketing strategy. Instead, they muddle through, trying to learn as they go along. If your business isn’t truly expert at Facebook, however, you don’t get the mileage out of this platform that you can. Here are mistakes that you should look out for and avoid.

1. You Forget about Facebook’s Rules

Facebook marketing
Photo courtesy of facebook.com/policies/ads/

It’s possible to break the rules when you post on Facebook. For instance, if you publish a photo hyperlinked to a website, it goes against Facebook’s preferences for what posts should be like. The way Facebook sees it, photos should have dead-end links — they should be clicked to expand, not to lead to websites. It’s important to keep such Facebook rules in mind in order to not be penalized.

2. You Post Just Links

Many companies publish posts that consist of links to their website, and nothing else. Facebook users, however, tend to stay within Facebook, and wish to not to be taken outside. Going outside tends to result in less engagement and, curiously enough, fewer clicks. Facebook advertising, on the other hand, results in more website clicks. Proper advertising, not links, attracts people and makes them click.

3. Poor Content Targeting

Many companies use the spray-and-pray approach: They publish all the news and content they can get their hands on, let all their followers see it, and hope that something sticks. Precise content targeting, however, is Facebook’s strength. To ignore it makes little sense, because irrelevant content tends to annoy readers. A basic rule of Facebook use is to only publish content that can be targeted.

4. Neglecting to Advertise on Facebook

About five percent of your audience is the best you can hope for when you take the organic route. For longer than a year, however, Facebook’s organic reach hasn’t been very good for businesses. Facebook expects businesses to reach their audiences through its advertising products instead. It’s important to post high-quality content on a regular basis, and to then promote through advertising.

5. Neglecting to Use a Consistent Tone of Voice

Not many businesses decide on the tone of voice to use. They tend to let different employees take charge of their Facebook presence at different times, resulting in a company tone that changes from formal to fun at different times of the month. Such inconsistent tone is likely to disengage viewers, however. It’s important to get the marketing team on board, create a tone that works with the company’s general brand image, and to go with it at all times.

6. Ignoring a Problem When it Comes Up

Facebook marketingPeople don’t just go to company pages on Facebook to follow fun posts — they also go to complain about problems. Many businesses aren’t sure how to handle negativity, however, and simply choose to ignore it. This tends to look bad to other Facebook users who see the company as disengaged.

It’s important to thoroughly deal with negativity as soon as it turns up. The idea should be to respond within minutes. Facebook Insights allows businesses to monitor response times. If it’s hard to respond in a prompt fashion, it would be a good idea to hire someone who is able to do it.

7. Finding a Content Strategy

Content pasted from the company blog, for instance, simply doesn’t work. Facebook content needs to be specifically created for the platform, and it needs to be emotive. Businesses need a content strategy, a copywriter, and designer to be able to look professional on Facebook.

It is common for businesses to make mistakes on Facebook. These mistakes can take a toll on your success. It’s important to pay close attention to Facebook’s changes and preferences. It’s the only way to use Facebook to its full potential.

Sourced from Atlanta Small Business Network