By Lennon Torres Mark Zuckerberg’s horrible changes for Instagram — and Facebook — have become untenable, writes Lennon Torres. Mark Zuckerberg stood up in…
By Adrian Swinscoe This is the sixth year that I’ve compiled a set of customer experience-related predictions for the coming year. For each article, I…
By Jo Glynn-Smith After four years as an executive coach, Bazaar’s careers agony aunt Jo Glynn-Smith decided to take the plunge and start her own podcast. Here,…
By Rebecca Bellan In the wake of Meta’s decision to remove its third-party fact-checking system and loosen content moderation policies, Google searches on how to delete…
By BoF Insights, McKinsey & Company Differentiating the in-store experience is key to reigniting demand for in-person shopping, according to the BoF-McKinsey State of Fashion 2025.…